Top BPO Companies in the World
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Compare Top Business Processing Outsourcing (BPO) Companies & Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
Reviews mention Communicative
Clients consistently praised TECHSPEED INC for their exceptional communication and responsiveness throughout projects. Feedback highlighted their proactive approach, with one client noting their ability to anticipate potential issues and offer solutions. Multiple reviews emphasized the team's clear communication of updates and their readiness to adapt to changing project needs. Overall, the sentiment regarding communication was overwhelmingly positive, reflecting a high level of professionalism and commitment to client satisfaction.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer
5.0 Nov 30, 2022We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients have highlighted TECHSPEED INC's exceptional professionalism and responsiveness. One client praised their ability to clean and format data for nearly 1,000 WordPress posts, noting significant improvements in user experience and SEO. Another review commended their swift and accurate delivery of election information, surpassing competitors. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and no reported areas for improvement.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Reliable
Clients consistently describe Connext as a reliable partner, highlighting their efficient recruiting and management processes. One reviewer noted, 'The recruiting and management is reliable,' emphasizing their ability to quickly find highly talented candidates. Additionally, the support from their management team is frequently mentioned, with clients feeling consistently backed and engaged. Overall, the sentiment reflects a strong trust in Connext's capabilities, contributing to successful partnerships and improved client satisfaction.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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UndisclosedUndisclosedFreelancerGurugram, India
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentFounded in 2023, advertizingly is a small Gurugram, India-based social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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Undisclosed< $25 / hrFreelancer
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingHeadquartered in Hyderabad, India, Social Priest is a small social media marketing company. Their services include Social Media Marketing and Email Marketing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 190 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
Reviews mention Exceptional performance
The reviews highlight Remote CoWorker's exceptional performance, with clients praising their smooth and efficient processes. Notably, one CEO remarked on the remarkable speed and quality of service, stating they found an 'amazing EA' on the first attempt. Another client emphasized the proactive support from their account manager, describing it as 'exceptional' and feeling personally invested in their success. Overall, the sentiment reflects a strong appreciation for professionalism, timely delivery, and a commitment to client needs.-
SMM, Virtual Assistant & Lead Gen for AI Consulting Company
5.0 Jun 6, 2025Remote CoWorker's work has given me back time and allowed me to focus on other aspects of my business. I assign numerous projects, and they continue to deliver them on time and with excellent quality. For example, they've built out a social media workflow, uploaded content to my website and socials, and worked alongside me to create a strategy to see the impact of our social media and newsletter audience.
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Back-Office Outsourcing for Recruitment Agency
5.0 Nov 11, 2025My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly.
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15 of 16 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.Was this helpful?
Industry Experience
The provider has demonstrated expertise across diverse industries including Arts, Medical, Education, Real Estate, Advertising, and more. Clients commend their responsiveness, communication, and project management skills, leading to increased efficiency and productivity. Positive feedback highlights their ability to tailor support to specific organizational needs while aligning with company values. Overall sentiment indicates strong satisfaction, particularly in the Medical and Education sectors, suggesting a good fit for businesses seeking operational support and administrative assistance.
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Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Well-organized projects
Clients have consistently praised Select VoiceCom for their well-organized project management. One client noted the team was 'extremely well organized and communicative,' with a prompt response time of within 24 hours. They appreciated the company's openness to suggestions, emphasizing a collaborative approach that facilitated project success. Overall, the sentiment reflects a strong satisfaction with the structured and efficient handling of projects, contributing positively to client outcomes.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Timely
Overall feedback regarding the timeliness of MarKam Solutions is overwhelmingly positive. Clients consistently noted that all deliverables were met on time, with one client stating, "They managed the project efficiently, delivering all tasks and deliverables on time." Another highlighted their "extreme promptness" and ability to exceed expectations. Furthermore, a third client emphasized that every deliverable was met in a "timely and professional manner," reinforcing the company's reliability in meeting deadlines.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working.
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Back Office Outsourcing for Creative Agency
5.0 Nov 5, 2025They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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UndisclosedUndisclosed50 - 249Park Ridge, IL
Services provided
20% Sales Outsourcing10% API Development10% BI & Big Data Consulting & SI +6 services10% Back Office Outsourcing10% Business Consulting10% CRM Consulting and SI10% Conversion Optimization10% Financial Consulting10% Market ResearchSales Outsourcing company Policy Claim Management International (PCMI) is located in Park Ridge, Illinois. They provide Sales Outsourcing and Market Research.
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UndisclosedUndisclosedFreelancerBrooklyn, NY
Services provided
20% Advertising20% Content Marketing20% Conversion Optimization +2 services20% Marketing Strategy20% Sales OutsourcingSmall Advertising company Kutcher Digital, is located in Brooklyn, New York. Their services include Advertising and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Services provided
15% Accounting10% Executive Search10% Financial Advising & Planning +10 services10% HR Consulting10% Recruiting10% Staffing5% Back Office Outsourcing5% Business Valuation Services5% Call Center Services5% Financial Consulting5% Fractional CFO Services5% HR Outsourcing5% Recruitment Process OutsourcingEstablished in 2023, aG Resources is a midsize Accounting company. Their services include Accounting and Financial Advising & Planning.
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$1,000+$50 - $99 / hrFreelancer
Services provided
20% Advertising20% Digital Strategy20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignVO Gulf Digital Marketing Agency is an Advertising company. Located in , the company offers Advertising and Digital Strategy.
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$1,000+$25 - $49 / hrFreelancer
Services provided
20% Sales Outsourcing15% Account-Based Marketing15% Demand Generation Marketing +5 services10% AI Consulting10% AI Development10% Business Consulting10% Market Research10% Marketing StrategyEstablished in 2020, Budding Inc - Business Growth Strategy Consultant is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Demand Generation Marketing.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in providing remote recruitment services across various industries. With 100% positive feedback, clients consistently highlight their ability to find top-tier talent and align candidates with company culture. Approximately 75% of reviewers commend their timely and dedicated project management, underscoring the company's professionalism and commitment to client success.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Remote Team Solutions, noting efficient policy issuance and effective communication. A Processing Manager highlighted the company's good value and the ability to manage their own team while receiving timely support. Clients appreciate the responsiveness and adaptability of the team, with no immediate areas for improvement identified. Overall, sentiment is overwhelmingly positive, indicating a strong fit for project needs.Was this helpful?
Industry Experience
Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency.
Read All ReviewsSelect Industry to see insights
Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages Software IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.Was this helpful?
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$1,000+$100 - $149 / hrFreelancer
Services provided
20% Accounting20% Back Office Outsourcing20% Corporate Training & Coaching +2 services20% Financial Advising & Planning20% Public RelationsImpact & Scaling Strategies is a PR company in Berkeley, California. Their services include Public Relations and Back Office Outsourcing.
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$1,000+$50 - $99 / hrFreelancer
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Content Writing Services +2 services20% Search Engine Optimization20% Web DesignBest digital marketer in Malappuram-rahanraj is a SEO agency. They are based in Tanur, India, and their services include Search Engine Optimization and Web Design.
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$5,000+$25 - $49 / hrFreelancer
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Content Writing Services +2 services20% Search Engine Optimization20% Web DevelopmentEstablished in 2024, Digital Marketing Expert in Calicut-marhaysh is a SEO services firm. The small team offers Search Engine Optimization and CRM consulting and SI.
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Undisclosed< $25 / hrFreelancerBucurești, Romania
Services provided
40% Web Design40% Web Development20% Sales OutsourcingFounded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development.
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Undisclosed$50 - $99 / hrFreelancer
Services provided
20% Back Office Outsourcing20% Content Moderation Services20% Content Writing Services +2 services20% IT Managed Services20% Search Engine OptimizationLaunched in 2020, Catch Fall LLC is a small SEO agency. Their services include Search Engine Optimization and IT managed services.
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UndisclosedUndisclosed50 - 249Seattle, WA
Services provided
70% Litigation Support Services30% Back Office OutsourcingJND Legal Administration, a Litigation Support Services company, is based in Seattle, Washington. Founded in 2016, the team offers Litigation Support Services and Back Office Outsourcing.
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$1,000+< $25 / hrFreelancerWah, Pakistan
Services provided
20% Back Office Outsourcing20% E-Commerce Development20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentBilal malik Dev is a social media marketing firm. Founded in 2018, their team specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+$50 - $99 / hrFreelancer
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignEstablished in 2024, Miracle Lawrence is a social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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Undisclosed$50 - $99 / hrFreelancerStrongsville, OH
Services provided
20% Accounting20% Application Testing20% CRM Consulting and SI +2 services20% Sales Outsourcing20% Search Engine OptimizationHJ Web Solutions, a SEO company, was launched in 2024. The team focuses on Search Engine Optimization and CRM consulting and SI and is located in Strongsville, Ohio.
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$5,000+$100 - $149 / hrFreelancerEdmonton, Canada
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Finance & Accounting Outsourcing (FAO)20% Fractional CFO ServicesBusiness Consulting company Sheena Consutling Inc was launched in 2021. The small team focuses on Business Consulting and Back Office Outsourcing.
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$1,000+Undisclosed50 - 249
Services provided
20% Custom Software Development20% Social Media Marketing20% Web Design +3 services20% Web Development10% Back Office Outsourcing10% E-Commerce DevelopmentSocial media marketing firm iConceptz is located in Vero Beach, Florida and Islamabad, Pakistan. They specialize in Social Media Marketing and Web Design.
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UndisclosedUndisclosedFreelancerMalmö, Sweden
Services provided
40% Back Office Outsourcing20% Accounting20% Customer Service Outsourcing +1 service20% Social Media MarketingCRINSO Sweden AB, a Back Office Outsourcing company, is headquartered in Malmö, Sweden. Their services include Back Office Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Lemon Tree Passage, Australia
Services provided
15% Accounting15% Back Office Outsourcing15% Email Marketing +4 services15% Graphic Design15% Sales Outsourcing15% Search Engine Optimization10% Web DevelopmentGlobal OfficeWorks is an Email Marketing company. They offer Email Marketing and Search Engine Optimization and are in Lemon Tree Passage, Australia and Dumaguete, Philippines.
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UndisclosedUndisclosedFreelancer
Services provided
20% Customer Service Outsourcing20% Generative AI20% IT Managed Services +2 services20% Packaging Design20% Product DesignUndetected is a Product Design company established in 2025. Based in Annandale, Virginia, the team specializes in Product Design and Packaging Design.
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Undisclosed< $25 / hr50 - 249
Services provided
10% API Development10% Accounting10% Back Office Outsourcing +7 services10% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services10% Other Digital Marketing10% Other IT Consulting and SI10% Search Engine Optimization10% Social Media MarketingDigital Strategy company Elitemed Financials LLC was founded in 2019. Based in Sheridan, Wyoming, the team specializes in Digital Strategy and Social Media Marketing.
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Undisclosed$25 - $49 / hrFreelancerSetagaya City, Japan
Services provided
20% Corporate Photography20% Market Research20% Public Relations +2 services20% Sales Outsourcing20% Video ProductionAblueblue Agency, a PR company, was founded in 2012. They focuses on Public Relations and Market Research.
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$1,000+$100 - $149 / hrFreelancer
Services provided
80% Business Consulting20% Back Office OutsourcingFeldeluxe is a small Business Consulting company founded in 2025. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancer
Services provided
20% AI Agents20% CRM Consulting and SI20% Generative AI +2 services20% Sales Outsourcing20% Search Engine OptimizationSEO services firm Level One was founded in 2025. The company focuses on Search Engine Optimization and CRM consulting and SI.
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UndisclosedUndisclosedFreelancer
Services provided
20% Branding20% Direct Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationBased in Kozhikode, India, dheeraj manoj is a small branding company. Their services include Branding and Direct Marketing.
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$1,000+$25 - $49 / hr50 - 249Chicago, IL
Services provided
50% Intellectual Property Law15% Business Consulting15% Corporate Law +2 services10% Business Continuity Management10% Document Digitization & ManagementTrademark Leader is an Intellectual Property Law company. Launched in 2022, the firm is headquartered in Chicago, Illinois. Their services include Intellectual Property Law and Business Consulting.
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$1,000+$100 - $149 / hrFreelancer
Services provided
20% Back Office Outsourcing20% Financial Consulting20% Fractional CFO Services +2 services20% Fractional CMO Services20% Marketing StrategyVisional is a Marketing Strategy company. They focus on Marketing Strategy and Back Office Outsourcing and were founded in 2024. The agency is in Chicago, Illinois.
Read more -
$1,000+$25 - $49 / hr50 - 249
Services provided
20% Corporate Law20% Intellectual Property Law10% Business Consulting +5 services10% Digital Strategy10% Document Digitization & Management10% Finance & Accounting Outsourcing (FAO)10% Fractional CFO Services10% Marketing StrategyEstablished in 2023, Trademarks Registration Pros is a Corporate Law company. Their services include Corporate Law and Intellectual Property Law.
Read more -
Undisclosed< $25 / hrFreelancerGwalior, India
Services provided
20% Back Office Outsourcing20% Content Writing Services20% Pay Per Click +2 services20% Search Engine Optimization20% Social Media MarketingAdarsh is a social media marketing company. The team provides Social Media Marketing and Search Engine Optimization, and the agency is headquartered in Gwalior, India.
Read more -
$1,000+$50 - $99 / hr50 - 249
Services provided
20% Intellectual Property Law10% Accounting10% Business Consulting +6 services10% Compliance Consulting10% Corporate Law10% Digital Strategy10% Document Digitization & Management10% Fractional CFO Services10% Web DesignTrademark Omni, an Intellectual Property Law company, was founded in 2021. In Los Angeles, California, the team provides Intellectual Property Law and Digital Strategy.
Read more -
$1,000+Undisclosed50 - 249
Services provided
10% Advertising10% Conversion Optimization10% Email Marketing +7 services10% Market Research10% Pay Per Click10% Performance Marketing10% Sales Outsourcing10% Search Engine Optimization10% Web Design10% Web DevelopmentAdvertising company Kite Media provides Advertising and Market Research. They are located in Hyderabad, India.
Read more -
Undisclosed$200 - $300 / hrFreelancer
Services provided
20% AI Consulting20% Back Office Outsourcing20% Business Consulting +2 services20% Fractional CFO Services20% IT Strategy ConsultingVantage Consulting Partners, an IT strategy consulting company, is headquartered in Darien, Connecticut. Launched in 2025, the team provides IT strategy consulting and Business Consulting.
Read more -
$1,000+$100 - $149 / hr50 - 249
Services provided
30% Content Writing Services20% Business Consulting15% Ecommerce Marketing +3 services15% Generative AI10% Content Moderation Services10% Sales OutsourcingFairytale Publishers, a Content Writing Services company, is in New York, New York. They offer Content Writing Services and Business Consulting.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
20% Commercial Development10% AI Consulting10% AI Development +7 services10% BI & Big Data Consulting & SI10% Business Consulting10% Generative AI10% IT Strategy Consulting10% Sales Outsourcing5% IT Managed Services5% Other IT Consulting and SIDevRolin is a Commercial Development company. Their team is in Emirate, United Arab Emirates and offers Commercial Development and IT strategy consulting.
Read more -
$1,000+$100 - $149 / hrFreelancerVilleneuve-d'Ascq, France
Services provided
60% CRM Consulting and SI20% AI Development20% Sales OutsourcingCRM consulting and SI company Lemonfive was established in 2022. The firm specializes in CRM consulting and SI and Artificial Intelligence.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
5% CRM Consulting and SI5% Call Center Services5% Cloud Consulting & SI +17 services5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% E-Commerce Development5% ERP Consulting and SI5% Email Marketing5% IT Managed Services5% IT Strategy Consulting5% IoT Development5% Mobile App Development5% Other IT Consulting and SI5% Pay Per Click5% Recruiting5% Recruitment Process Outsourcing5% Social Media Marketing5% Staffing5% Web DevelopmentIn Kuala Lumpur, Malaysia, BIZSHIFT X is a social media marketing firm. They focus on Social Media Marketing and Pay Per Click.
Read more -
$1,000+< $25 / hrFreelancerDhaka, Bangladesh
Services provided
20% Back Office Outsourcing20% Graphic Design20% Social Media Marketing +2 services20% Web Design20% Web DevelopmentHoopla Incorporated is a social media marketing company. The small Dhaka, Bangladesh-based team focuses on Social Media Marketing and Web Design. The company was founded in 2021.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
20% Mobile App Development20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentWeThinkDigital, a social media marketing firm, was launched in 2025. The agency specializes in Social Media Marketing and Search Engine Optimization, and is small.
Read more -
$25,000+Undisclosed50 - 249Abu Dhabi, United Arab Emirates
Services provided
80% Engineering10% Document Digitization & Management10% Procurement SupportNXW International Engineering Consultant, a midsize Engineering company, is located in Abu Dhabi, United Arab Emirates. Their services include Engineering and Document Digitization & Management.
Read more -
$1,000+$25 - $49 / hr50 - 249
Services provided
20% Intellectual Property Law10% Business Consulting10% Corporate Law +6 services10% Digital Strategy10% Document Digitization & Management10% Finance Law10% Fractional CFO Services10% Litigation Support Services10% Marketing StrategyMidsize Intellectual Property Law company Trademark Elevation, is headquartered in Jacksonville, Florida. The team specializes in Intellectual Property Law and Marketing Strategy.
Read more -
$1,000+$25 - $49 / hr50 - 249
Services provided
20% Intellectual Property Law10% Business Consulting10% Corporate Law +6 services10% Digital Strategy10% Document Digitization & Management10% Finance Law10% Fractional CFO Services10% Litigation Support Services10% Market ResearchLegal Mark Expert is an Intellectual Property Law company. They specialize in Intellectual Property Law and Market Research and were launched in 2015.
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$1,000+$25 - $49 / hr50 - 249
Services provided
20% Intellectual Property Law10% Business Consulting10% Compliance Consulting +6 services10% Corporate Law10% Digital Strategy10% Document Digitization & Management10% Finance Law10% Fractional CFO Services10% Market ResearchLaunched in 2018, Secure Mark Consulting is an Intellectual Property Law company. The team provides Intellectual Property Law and Market Research.
Read more -
$25,000+$25 - $49 / hr50 - 249Herndon, VA
Services provided
10% AI Development10% Back Office Outsourcing10% Cloud Consulting & SI +7 services10% Custom Software Development10% ECM Consulting and SI10% Enterprise App Modernization10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Microservices Architecture ServicesSnowtech Global Software (SGS) is an IT strategy consulting company headquartered in Herndon, Virginia and Chennai, India. The team offers IT strategy consulting and ECM consulting and SI.
Read more -
$1,000+$50 - $99 / hr50 - 249Elmwood Park, NJ
Services provided
15% Intellectual Property Law10% Business Consulting10% Compliance Consulting +8 services10% Document Digitization & Management10% Finance Law10% Litigation Support Services10% Real Estate Law10% Tax Law5% Corporate Law5% Finance & Accounting Outsourcing (FAO)5% Immigration LawJames Murphy LLC is an Intellectual Property Law company. Their team is in Elmwood Park, New Jersey. The agency focuses on Intellectual Property Law and Business Consulting.
Read more -
$1,000+$25 - $49 / hr50 - 249
Services provided
20% Intellectual Property Law15% Digital Strategy10% Corporate Law +7 services10% Document Digitization & Management10% Finance & Accounting Outsourcing (FAO)10% Market Research10% Marketing Strategy5% Business Consulting5% Compliance Consulting5% Litigation Support ServicesTrademark Legit is an Intellectual Property Law company. Established in 2020, their team provides Intellectual Property Law and Digital Strategy.
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Undisclosed$100 - $149 / hr50 - 249
Services provided
10% E-Commerce Development10% Web Development5% API Development +15 services5% Application Management & Support5% Application Testing5% Branding5% Business Consulting5% CRM Consulting and SI5% Call Center Services5% Content Writing Services5% Custom Software Development5% Customer Service Outsourcing5% IT Managed Services5% IT Strategy Consulting5% Marketing Strategy5% Mobile App Development5% Other Application Development5% Web DesignFounded in 2023, DevMarkNation is a midsize Islamabad, Pakistan-based website development firm. Their services include Web Development and E-Commerce Development.
Read more -
$10,000+< $25 / hrFreelancerCape Town, South Africa
Services provided
25% Recruiting25% Staffing15% Recruitment Process Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Sales Outsourcing5% HR ConsultingLamqora, a Staffing company, was established in 2025. The firm provides Staffing and Recruiting.
Read more -
Undisclosed$25 - $49 / hrFreelancerLawford, England
Services provided
50% Compliance Consulting20% Back Office Outsourcing20% Business Consulting +1 service10% Corporate Training & CoachingBSAH Consultancy Ltd is a Compliance Consulting company founded in 2025. The firm provides Compliance Consulting and Business Consulting.
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$25,000+$50 - $99 / hr50 - 249Marrakech, Morocco
Services provided
20% Contract Manufacturing15% Commercial Brokerage Services15% Commercial Financing +9 services10% Back Office Outsourcing5% Advertising5% Business Consulting5% Cloud Consulting & SI5% IT Managed Services5% IT Strategy Consulting5% Marketing Strategy5% Media Planning & Buying5% Product MarketingKettani Group is a Contract Manufacturing company. The team provides Contract Manufacturing and Commercial Brokerage Services, and the agency is located in Marrakech, Morocco.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
37.3/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
-
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
-
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.