Top BPO Companies in the United Kingdom

Ratings Updated: February 3, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

All Companies Leaders Matrix Pricing Services Guide BPO Trends

Get Matched

15 Leaders 15 Contenders

671 Companies

Region: United Kingdom

List of the Top United Kingdom BPO Services

Sponsored

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
Read Full Review

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
Read Full Review

CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
Read Full Review

CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

See All Locations (2)
View Profile Visit Website
TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves United Kingdom

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

See all 17 projects
Reviews mention Proactive
Clients have consistently praised TECHSPEED INC for their proactive approach to project management. One client highlighted their 'proactive communication and customer-first mindset,' noting that the team anticipated potential issues and provided solutions before problems arose. Additionally, their quick responsiveness to needs and ability to adapt to shifting priorities further underscored their commitment to quality and efficiency. Overall, the sentiment reflects a strong appreciation for their proactive engagement and reliability.

Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
Read Full Review

Read All Reviews

Was this helpful?

4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
Read 4 Recent Reviews

Was this helpful?

More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

See All Locations (2)
View Profile Visit Website
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

See all 7 projects

2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Real estate Financial services Software Business services Other Industry

Was this helpful?

View projects from:

Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

View Profile Visit Website
Connect Solutions Hub

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Birmingham, England

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Connect Solutions Hub is a call center. Their small team is located in Birmingham, England and offers Call Center Services and Back Office Outsourcing. The firm was established in 2024.
Read more

View Profile
FM Outsource

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Bury, England

Services provided

80% Customer Service Outsourcing

10% Business Consulting

5% Transcription +1 service

5% Translation

FM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.
Read more

View Profile
Featured

What are Featured Providers?
Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

See all 172 projects
Reviews mention Exceeds expectations
Clients consistently reported that Remote CoWorker exceeded their expectations in delivering timely and effective solutions. For instance, an HR Generalist noted that the Virtual Assistant surpassed all KPI deliveries, ensuring no gaps in patient care. Similarly, a contracting company Office Manager praised the responsiveness and proactive communication, highlighting that tasks were completed in significantly shorter timeframes than anticipated. Overall, the sentiment across reviews reflects high satisfaction and appreciation for the professionalism and quality of work provided.

Back Office Outsourcing for HVAC Co

5.0 Oct 7, 2024

Remote Coworker met and exceeded all expectations, including and especially in regards to timeliness. Their strong candidate pool, well-defined onboarding process, and quick to get personnel started were impressive.
Read Full Review

Operational Support for Collateral Recovery Firm

5.0 May 23, 2024

The remote team we have with Remote CoWorker has been wonderful with keeping the lines of communication open. They have learned quickly. They exceeded our expectations.
Read Full Review

Content & Ops Mgmt for Business Workflow Automation Firm

4.5 Feb 22, 2024

The delivery was better than expected. Good Communication in a timely manner. Professional environment.
Read Full Review

VA Services for Construction & Real Estate Firm

5.0 Feb 6, 2022

They’re taking things off my hands, making me 100% productive by efficiently doing the things I need to do. Overall, they exceed my expectations.
Read Full Review

Virtual Personal Assistant for Virtual Assistance Project

5.0 Apr 9, 2025

Remote CoWorker has helped me save about 10 hours a week, which I can spend on other tasks. The quality of their work is excellent and exceeds my expectations. Their communication is excellent. We use WhatsApp and Google Meet.
Read Full Review

Read All Reviews

Was this helpful?

20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
Read 20 Recent Reviews

Was this helpful?

View projects from:

United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

See All Locations (2)
View Profile Visit Website
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves United Kingdom

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

See all 11 projects

2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All Reviews

Select Industry to see insights

Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
Read All Reviews

Was this helpful?

View projects from:

Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

View Profile Visit Website
Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

See all 9 projects
Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.

Call Center Services for MarTech Company

5.0 Jan 19, 2025

They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
Read Full Review

Read All Reviews

Was this helpful?

0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.
Read 1 Recent Review

Was this helpful?

Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All Reviews

Select Industry to see insights

Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

Was this helpful?

More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website
Jorvik Removals

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Garforth, England

Services provided

50% Commercial Property Management

50% Document Digitization & Management

Jorvik Removals is a Commercial Property Management and Document Digitization & Management company. Their team focuses on Commercial Property Management.
Read more

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

AlldayPA

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Salford, England

Services provided

62% Call Center Services

15% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
Read more

View Profile
Whistl

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Marlow, England

Services provided

30% Fulfillment

15% Call Center Services

10% Back Office Outsourcing +8 services

10% Customer Service Outsourcing

10% Logistics & Supply Chain Consulting

5% Air Freight

5% Freight forwarding

5% Ocean Freight

5% Rail Freight

3% Direct Marketing

2% Product Marketing

Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
Read more

View Profile
TIPi Group

4.0 1 review

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

20% Digital Strategy

12% Other Digital Marketing

10% Call Center Services +11 services

7% Pay Per Click

7% Search Engine Optimization

7% Web Design

6% Content Marketing

5% Architectural Design

5% Conversion Optimization

5% Email Marketing

5% Graphic Design

5% Mobile & App Marketing

5% UX/UI Design

1% Logo

TIPi Group is a web development company specializing in designing, developing, and maintaining WordPress websites. Overall feedback is positive, with the client expressing satisfaction with the final product and after-sales support, though noting a need for improved transparency and communication. Approximately 80% of the feedback centers on their impressive web design skills and attention to detail.

See all 1 projects

Industry Experience

TIPi Group has demonstrated expertise in the transportation industry, particularly in website design and development. Clients praised their strong design skills, attention to detail, and effective system selection, leading to satisfactory project outcomes. However, concerns regarding communication transparency and project management were noted. Overall, the sentiment is positive, indicating TIPi Group is a suitable partner for transportation organizations seeking web solutions.
Read All Reviews

Select Industry to see insights

Transportation

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed that TIPi Group offers good value for money, particularly noting their effective web design skills and attention to detail. One client invested approximately $40,000 and reported satisfaction with the final product and after-sales support. However, there were concerns about budget adherence and communication transparency, suggesting room for improvement in these areas.
Read All Reviews

Was this helpful?

View Profile
Future Formations Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

50% Customer Service Outsourcing

50% Document Digitization & Management

Future Formations Ltd is a Document Digitization & Management and Customer Service Outsourcing company. Their team specializes in Document Digitization & Management.
Read more

View Profile
Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves United Kingdom

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

See all 10 projects
Reviews mention Openness
The overall sentiment regarding Boldr.'s openness is positive, with clients appreciating their willingness to adapt and evolve alongside their business needs. One client noted, 'Boldr. has evolved with our business,' highlighting their responsiveness. Regular meetings with the customer service manager and management team further emphasize the importance of communication. Clients also stress the need for honesty in the partnership, indicating that clear expectations facilitate better execution.

Email, Call and Chat BPO Support for Home Goods Company

4.5 May 27, 2022

We meet with our CSM multiple times a week as well as the full management team. We also have recurring QA and training meetings and the CEO always makes time to chat. Managing a partnership with Boldr. requires each partner to be very honest with the other.
Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
Read All Reviews

Was this helpful?

View projects from:

United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

See All Locations (5)
View Profile Visit Website
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves United Kingdom

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

See all 9 projects
Reviews mention Detail-oriented
Clients consistently praised MarKam Solutions for their detail-oriented approach, highlighting their structured methodology and data-driven decisions. One client noted their 'attention to detail and excellent communication skills,' which facilitated timely task completion. Another emphasized their 'very structured and detail-oriented' management style, which contributed to significant improvements in customer satisfaction and operational efficiency. Overall, the sentiment regarding their attention to detail is overwhelmingly positive, indicating a strong alignment with client needs.

Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

What did you find most impressive or unique about this company? Attention to detail and excellent communication skills between our company and MarKam. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.
Read 3 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
Read All Reviews

Was this helpful?

View projects from:

United States (4) Bulgaria (3) England (1)
View Profile Visit Website
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects

Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100
101 - 150

See All Locations (18)

View Profile Visit Website
UnitedLex

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Sydney, Australia

Services provided

100% Back Office Outsourcing

Large Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
Read more

Sydney, Australia

Level 34 AMP Tower 50 Bridge Street Alexandria NSW +
Sydney, Australia 2000

61.2.8332.6183

See All Locations (9)

View Profile
OpenContact

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Norwich, England

Services provided

49% Call Center Services

30% Back Office Outsourcing

21% Customer Service Outsourcing

OpenContact, a telephone answering service, was launched in 2000. The team offers Call Center Services and Back Office Outsourcing and is based in Norwich, England.
Read more

View Profile
Featured

What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves United Kingdom

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

See all 46 projects
Reviews mention Easy to work with
Clients consistently praised Big Outsource for being dependable and easy to work with. One client highlighted their professionalism and cultural awareness in communication, noting that the team adapted quickly to educational nuances, enhancing the overall service experience. The ability to work fluently in both English and Spanish was particularly commended, indicating their flexibility and responsiveness to client needs. Overall, client sentiment reflects a strong appreciation for the company's collaborative approach and effective communication.

Staffing & Back-Office Outsourcing for E-Commerce Company

5.0 Jul 24, 2025

Their ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium. They’re dependable and easy to work with.
Read Full Review

Back Office Outsourcing for Visualization Studio

5.0 Sep 18, 2025

Their approach was straightforward but effective. My assistant was quick to ask clarifying questions whenever needed and always sent me a weekly summary so I knew what had been done. I never felt out of the loop.
Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
View Profile Visit Website
Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves United Kingdom

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

See all 22 projects
Reviews mention Efficient
Clients have consistently praised Remote Team Solutions for their efficiency and responsiveness. One client noted that their communication skills are 'always on point' and highlighted their ability to quickly identify suitable candidates for specific roles. The client emphasized the importance of their collaborative approach, stating, 'we trust their work because they’re responsive and knowledgeable.' Overall, the sentiment reflects strong satisfaction with their efficient service delivery and effective communication.

Recruitment Solutions for Real Estate Company

5.0 Oct 18, 2021

Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient. We mainly communicate through email, and occasionally, we have Zoom meetings.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
Read All Reviews

Select Industry to see insights

Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
Read All Reviews

Was this helpful?

View projects from:

United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
View Profile Visit Website
Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
Read more
See all 1 projects

View Profile Visit Website
KC Contact Centres

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

East Yorkshire, England

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

In East Yorkshire, England, KC Contact Centres is a call center. Founded in 1999, the team specializes in Call Center Services and Sales Outsourcing.
Read more

View Profile
Ventrica

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Southend-on-sea, England

Services provided

34% Call Center Services

33% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

13% Sales Outsourcing

Launched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Clearanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Borough Green, England

Services provided

46% Customer Service Outsourcing

41% Call Center Services

13% Back Office Outsourcing

Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.
Read more

View Profile
Konecta

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Milton Keynes, England

Services provided

40% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Konecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.
Read more

View Profile
Ant Marketing

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Sheffield, England

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing

Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Voice Marketing Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Sheffield, England

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Voice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
M&Y Global Services

Not yet reviewed

$5,000+

$25 - $49 / hr

1,000 - 9,999

Sydney, Australia

Services provided

50% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Business Consulting

M&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
Read more

Sydney, Australia

Suite 718, 7/F, Sussex Centre 401 Sussex Street Sydney, NSW 2000
Sydney, Australia 2000

+61 (0)2 9922 1701

See All Locations (4)

View Profile
VeriCall Ltd

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

London, England

Services provided

50% Back Office Outsourcing

50% Call Center Services

VeriCall Ltd, a call center service and Back Office Outsourcing company, was established in 2017. The company specializes in Call Center Services and Back Office Outsourcing, and is midsize.
Read more

View Profile
BDM Talk

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Burgess Hill, England

Services provided

50% Back Office Outsourcing

50% Call Center Services

BDM Talk, a midsize phone answering service and Back Office Outsourcing company, is in Burgess Hill, England. The team focuses on Call Center Services and Back Office Outsourcing.
Read more

View Profile
ServicesNow Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Borehamwood, England

Services provided

35% Back Office Outsourcing

35% Customer Service Outsourcing

30% Transcription

ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
Read more

Borehamwood, England

2 Delta Court, Manor Way,
Borehamwood, England WD6 1FJ

020 8236 9474

See All Locations (2)

View Profile
Harte Hanks

Not yet reviewed

$5,000+

Undisclosed

1,000 - 9,999

Patchway, England

Services provided

35% Call Center Services

25% Fulfillment

20% Direct Marketing +1 service

20% Trucking

Harte Hanks is a call center. They were established in 1923 and provide Call Center Services and Fulfillment.
Read more

Patchway, England

Triangle West Floor 6
Patchway, England BS10 7TQ
10 - 15

117 315 9600

See All Locations (2)

View Profile
MPL Contact

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sutton Coldfield, England

Services provided

51% Customer Service Outsourcing

49% Call Center Services

MPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
Read more

View Profile
Pocket Receptionist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lowestoft , England

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Established in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Angel Call Handling

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Andover, England

Services provided

38% Call Center Services

36% Customer Service Outsourcing

26% Sales Outsourcing

Angel Call Handling is a small telephone answering service. Launched in 2017, the team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile
e-PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shanklin, England

Services provided

70% Customer Service Outsourcing

30% Call Center Services

E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
Read more

View Profile
Teamin holding

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

London, England

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

Teamin holding is a midsize Back Office Outsourcing company established in 2020. Their services include Back Office Outsourcing and Call Center Services.
Read more

View Profile
The Playbook Agency

Not yet reviewed

$1,000+

Undisclosed

2 - 9

London, England

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company The Playbook Agency was launched in 2023. The team focuses on Back Office Outsourcing and Sales Outsourcing.
Read more

View Profile
Destiny Business Solutions Ltd

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Chigwell, England

Services provided

80% Back Office Outsourcing

20% Customer Service Outsourcing

Founded in 2011, Destiny Business Solutions Ltd is a midsize Back Office Outsourcing company. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
Read more

View Profile
Globe Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Established in 2020, Globe Call Center is an answering service company. The team offers Call Center Services and Customer Service Outsourcing and is in London, England and Islamabad, Pakistan.
Read more

View Profile
Daktela UK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chester, England

Services provided

100% Call Center Services

Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
Read more

View Profile
Reliance International Limited

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Cheltenham, England

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Reliance International Limited, a Back Office Outsourcing and Customer Service Outsourcing company, was launched in 2019. The company offers Back Office Outsourcing and Customer Service Outsourcing.
Read more

View Profile
Receptionality

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Lytchett Matravers, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Launched in 2022, Receptionality is a call center service and Customer Service Outsourcing company. The small team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Snappy Assistance

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Cheadle, England

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
Read more

View Profile
iRecruit Tech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

London, England

Services provided

50% Back Office Outsourcing

35% Call Center Services

10% Recruiting +2 services

3% PEO/Employee Leasing

2% HR Outsourcing

IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
Read more

London, England

86 Mountgrove Rd
London, England N5 2LT
2 - 5

07538000457

See All Locations (2)

View Profile
Inspired B2B Marketing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Fareham, England

Services provided

75% Sales Outsourcing

25% Back Office Outsourcing

Small Sales Outsourcing company Inspired B2B Marketing, is located in Fareham, England. The team focuses on Sales Outsourcing and Back Office Outsourcing.
Read more

View Profile
Orbital Response

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Willesborough, England

Services provided

35% Customer Service Outsourcing

30% Back Office Outsourcing

25% Call Center Services +1 service

10% Email Marketing

Orbital Response is a Customer Service Outsourcing company. Their team is based in Willesborough, England and provides Customer Service Outsourcing and Back Office Outsourcing.
Read more

View Profile
The ContactPeople

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Liverpool , England

Services provided

42% Call Center Services

38% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% HR Consulting

The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Office24

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nailsea, England

Services provided

60% Back Office Outsourcing

30% Call Center Services

10% Sales Outsourcing

Headquartered in Nailsea, England, Office24 is a midsize Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
Read more

View Profile
Kaptain Cabs

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Liverpool, England

Services provided

60% Customer Service Outsourcing

20% Other Digital Marketing

20% Sales Outsourcing

Customer Service Outsourcing company Kaptain Cabs provides Customer Service Outsourcing and Other Digital Marketing. They were founded in 2024.
Read more

View Profile
Connect Communications Services Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Roslin, Scotland

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
Read more

View Profile
ProcessFlows

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

София, Bulgaria

Services provided

50% Back Office Outsourcing

10% Business Consulting

10% Custom Software Development +3 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

ProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
Read more

София, Bulgaria

Mandarin Centre 53B Nikola Vaptsarov Blvd. 2nd floor
София, Bulgaria 1407
50 - 75

See All Locations (3)

View Profile
Hero PA

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Horsham, England

Services provided

90% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Founded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
GCL B2B Ltd

Not yet reviewed

$10,000+

$50 - $99 / hr

50 - 249

Birmingham, England

Services provided

50% Sales Outsourcing

10% Account-Based Marketing

10% Call Center Services +3 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

Based in Birmingham, England, GCL B2B Ltd is a midsize Sales Outsourcing company. The team focuses on Sales Outsourcing and Marketing Strategy.
Read more

View Profile
Intradiem

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bristol, England

Services provided

80% Call Center Services

10% Other Application Development

10% Web Development

Intradiem is a Marietta, Georgia-based call center company. They offer Call Center Services and Web Development and were founded in 1995.
Read more

Bristol, England

1 Glass Wharf
Bristol, England BS2 0ZX
2 - 5

001 888 566 9457

See All Locations (2)

View Profile
Zebra Connexions Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Harlow, England

Services provided

80% Call Center Services

20% Back Office Outsourcing

Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
Read more

View Profile
BCC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Northamptonshire, England

Services provided

54% Call Center Services

18% Customer Service Outsourcing

18% Sales Outsourcing +1 service

10% Business Consulting

BCC is a midsize call center company. Founded in 1989, the team focuses on Call Center Services and Sales Outsourcing.
Read more

View Profile
CATI call center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Monks Risborough, England

Services provided

50% Call Center Services

10% Customer Service Outsourcing

10% Direct Marketing +3 services

10% Event Marketing

10% Market Research

10% Public Relations

CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
Read more

Monks Risborough, England

71 South Street
Monks Risborough, England HP27
10 - 15

See All Locations (2)

View Profile
The Lead Generation Company

0.5 1 review

$1,000+

< $25 / hr

10 - 49

London, England

Services provided

60% Call Center Services

40% Sales Outsourcing

The Lead Generation Company is a lead generation and telemarketing firm. Feedback indicates a predominantly negative experience, with 100% of reviewers expressing dissatisfaction due to unprofessionalism, lack of effective results, and poor communication. Reviewers highlight their failure to deliver on promises, inadequate LinkedIn activity, and an overall lack of initiative in improving outcomes.

See all 1 projects

Industry Experience

The Lead Generation Company has primarily worked within the IT Services sector, where feedback reveals significant shortcomings. Clients reported inefficiency and unprofessionalism, resulting in poor lead generation outcomes and a lack of engagement during projects. Their expertise appears inadequate, leading to dissatisfaction regarding their telemarketing and LinkedIn outreach services. Overall sentiment from this industry is negative, indicating that potential clients in IT Services may want to reconsider partnering with this provider.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Feedback regarding The Lead Generation Company's cost and value for money is predominantly negative. Clients expressed dissatisfaction with the lack of effective lead generation, with one reviewer highlighting that only five prospectuses were produced over five months, leading to frustration over wasted resources. Concerns were raised about their focus on fulfilling contracted hours rather than delivering results, with a notable lack of initiative and communication. Overall, clients felt that the service did not justify the expense incurred.
Read All Reviews

Was this helpful?

London, England

The Gridiron, One Pancras Square
London, England N1C 4AG
2 - 5

+44.333.344.3470

See All Locations (3)

View Profile
Medlysis

5.0 1 review

$1,000+

< $25 / hr

10 - 49

London, England

Services provided

55% Call Center Services

25% Recruitment Process Outsourcing

20% Customer Service Outsourcing

Medlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
Read more
See all 1 projects

View Profile
Confero

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

London, England

Services provided

36% Call Center Services

36% Customer Service Outsourcing

18% Sales Outsourcing +1 service

10% Back Office Outsourcing

Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.
Read more

London, England

333 Edgware Road Colindale
London, England NW9 6TD
10 - 15

+44 (0)333 202 1333

See All Locations (2)

View Profile
North Star Direct

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Salterforth, England

Services provided

50% Customer Service Outsourcing

40% Call Center Services

10% Back Office Outsourcing

Located in Salterforth, England, North Star Direct is a small Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Previous 1 2 3 4 5 14 Next

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Top Customer Service

2 AnswerForce

3 A-SALES AB

4 Quantanite

5 SalesAR

6 Virtual Sales Limited

7 Verbatim Virtual Receptionists

8 The Contact Company

9 AnswerConnect

10 memoryBlue

11 Datapowerhub

12 SmartPA

13 Arise

14 Excelerate360 Ltd

15 PREMIUMHELP

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 United Kingdom BPO Services

Top Customer Service

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Ability to deliver

34.8/40.0

20/20 Reviews

8.6/10 Clients & Experience

6.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
AnswerForce

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Ability to deliver

31.2/40.0

14.6/20 Reviews

8.3/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
A-SALES AB

$1,000+

< $25 / hr

50 - 249

Ed, Sweden

Ability to deliver

38.9/40.0

19.8/20 Reviews

10/10 Clients & Experience

9.2/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Quantanite

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Ability to deliver

30.3/40.0

15.6/20 Reviews

7.6/10 Clients & Experience

7.1/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
SalesAR

$1,000+

< $25 / hr

50 - 249

Dover, DE

Ability to deliver

37.9/40.0

20/20 Reviews

10/10 Clients & Experience

7.9/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Virtual Sales Limited

$1,000+

$100 - $149 / hr

10 - 49

Horsham , England

Ability to deliver

36.4/40.0

16.8/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Verbatim Virtual Receptionists

$1,000+

< $25 / hr

10 - 49

Thatcham , England

Ability to deliver

32.5/40.0

15.6/20 Reviews

8.5/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
The Contact Company

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead , England

Ability to deliver

24.7/40.0

16.2/20 Reviews

2.7/10 Clients & Experience

5.8/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
AnswerConnect

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Ability to deliver

24.5/40.0

15/20 Reviews

1/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
memoryBlue

$5,000+

Undisclosed

250 - 999

Dallas, TX

Ability to deliver

32.3/40.0

15.4/20 Reviews

8.4/10 Clients & Experience

8.4/10 Market Presence

Service focus

40% Back Office Outsourcing

60% Other

View Profile Visit Website
Datapowerhub

$10,000+

< $25 / hr

250 - 999

New York, NY

Ability to deliver

28.8/40.0

16.2/20 Reviews

8/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
SmartPA

$1,000+

< $25 / hr

250 - 999

Edinburgh , Scotland

Ability to deliver

24.1/40.0

16.2/20 Reviews

7.9/10 Clients & Experience

0/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

View Profile Visit Website
Arise

$250,000+

$25 - $49 / hr

250 - 999

Miramar, FL

Ability to deliver

23/40.0

15.2/20 Reviews

0/10 Clients & Experience

7.8/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Excelerate360 Ltd

$5,000+

$50 - $99 / hr

50 - 249

Hitchin, England

Ability to deliver

31.9/40.0

16.4/20 Reviews

9.5/10 Clients & Experience

6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
PREMIUMHELP

$1,000+

< $25 / hr

250 - 999

New York, NY

Ability to deliver

23.3/40.0

16.2/20 Reviews

2.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
SunTec India

$1,000+

< $25 / hr

1,000 - 9,999

New Delhi, India

Ability to deliver

34.7/40.0

16.6/20 Reviews

8.4/10 Clients & Experience

9.7/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

View Profile Visit Website
Paragon Sales Solutions

$1,000+

$25 - $49 / hr

10 - 49

Countesthorpe, England

Ability to deliver

31.8/40.0

18.6/20 Reviews

6.4/10 Clients & Experience

6.8/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Opus Technology

$25,000+

$300+ / hr

50 - 249

Reigate, England

Ability to deliver

33.9/40.0

15.2/20 Reviews

9.2/10 Clients & Experience

9.5/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Face for Business

Undisclosed

Undisclosed

10 - 49

Burscough, England

Ability to deliver

22.3/40.0

15.6/20 Reviews

0.4/10 Clients & Experience

6.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Sopro

$1,000+

Undisclosed

250 - 999

Brighton and Hove, England

Ability to deliver

23.5/40.0

17.8/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
NICE inContact

$1,000+

< $25 / hr

1,000 - 9,999

Sandy, UT

Ability to deliver

18.4/40.0

12.4/20 Reviews

0/10 Clients & Experience

6/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Friday Solved

$1,000+

$300+ / hr

2 - 9

London, England

Ability to deliver

33.9/40.0

18.2/20 Reviews

10/10 Clients & Experience

5.7/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Abacus Cambridge Partners

Undisclosed

Undisclosed

50 - 249

London, England

Ability to deliver

32/40.0

15.8/20 Reviews

8.2/10 Clients & Experience

8/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
GLO

$1,000+

$50 - $99 / hr

10 - 49

Ipswich, England

Ability to deliver

35.5/40.0

16.2/20 Reviews

10/10 Clients & Experience

9.3/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

View Profile Visit Website
Flat Rock Technology

$25,000+

$50 - $99 / hr

250 - 999

London, England

Ability to deliver

28.3/40.0

15.4/20 Reviews

7.2/10 Clients & Experience

5.6/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
RevOps Finder

$1,000+

$25 - $49 / hr

10 - 49

Crewe, England

Ability to deliver

21.9/40.0

16.2/20 Reviews

1.7/10 Clients & Experience

4/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Medical PA

Undisclosed

$25 - $49 / hr

10 - 49

Harlow, England

Ability to deliver

20.1/40.0

14.6/20 Reviews

1.4/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
CALLCARE

$1,000+

< $25 / hr

250 - 999

London, England

Ability to deliver

16.3/40.0

1.6/20 Reviews

7.6/10 Clients & Experience

7.1/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
ReveGro

$1,000+

$50 - $99 / hr

10 - 49

Crewe, England

Ability to deliver

21/40.0

15.2/20 Reviews

1.8/10 Clients & Experience

4/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
novi.digital

$5,000+

$150 - $199 / hr

10 - 49

London, England

Ability to deliver

34.2/40.0

15.8/20 Reviews

8.8/10 Clients & Experience

9.5/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website

Latest BPO Articles

See all articles

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Updated December 16, 2025

Clutch Team

Discover 10 inspiring AAPI B2B sales and growth influencers to follow in 2025, each making an impact through leadership, content, and community.

Business Services Executive Voices

Why More Law Firms Are Leveraging BPOs

Updated April 8, 2025

Vidya Plainfield

Explore how BPOs play a vital role in helping law firms embrace digitalization to meet modern market needs.

Business Services Thought Leadership

From Vendor to Partner: Carole Mahoney on Co-Creation Growth

Updated April 8, 2025

Tim Condon

Transform your agency from a vendor to a valued partner with insights from Carole Mahoney, Founder of Unbound Growth. Learn how co-creation strengthens...

Business Services Executive Voices

Similar Categories

Related Services

Human Resources in United Kingdom Consulting in United Kingdom Accounting in United Kingdom Call Centers in United Kingdom Transcription in United Kingdom Translation in United Kingdom Real Estate in United Kingdom Logistics & Supply Chain Consulting in United Kingdom Contract Manufacturing in United Kingdom

Specialties

Legal Outsourcing Payment Processing Virtual Assistant Document Digitization & Management Content Creation Data Entry Medical Billing Claims Processing FAO

Popular Locations in United Kingdom

BPO in London BPO in Southampton BPO in Nottingham BPO in Leeds BPO in Birmingham BPO in Leicester BPO in Manchester BPO in Liverpool BPO in Bristol

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.

Top BPO Companies in the United Kingdom

List of the Top United Kingdom BPO Services

Reviews mention Adaptable

Back Office Outsourcing for E-Commerce Co

Call Center Services for Gaming Company

CX Outsourcing for Financial Services Firm

CX Outsourcing for Financial Services Firm

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Customer Service Outsourcing for Home Care Agency

Reviewed 4 times in the past 6 months

TECHSPEED INC is very responsive

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Exceeds expectations

Back Office Outsourcing for HVAC Co

Operational Support for Collateral Recovery Firm

Content & Ops Mgmt for Business Workflow Automation Firm

VA Services for Construction & Real Estate Firm

Virtual Personal Assistant for Virtual Assistance Project

Reviewed 20 times in the past 6 months

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Experienced

Call Center Services for MarTech Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Select VoiceCom is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Openness

Email, Call and Chat BPO Support for Home Goods Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Detail-oriented

Sales & Customer Service Outsourcing for Transportation Co

Reviewed 3 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

TDCX is very responsive

Reviews mention Easy to work with

Staffing & Back-Office Outsourcing for E-Commerce Company

Back Office Outsourcing for Visualization Studio

Average Project Cost Breakdown

What Clients Have Said

Big Outsource is responsive

Reviews mention Efficient

Recruitment Solutions for Real Estate Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 15 United Kingdom BPO Services