Top BPO Companies in the United Kingdom
671 Companies
List of the Top United Kingdom BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United KingdomServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company
5.0 Aug 24, 2023The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr50 - 249Serves United KingdomServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 17 projectsTECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services PoliticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United KingdomServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Transparent
The overall sentiment regarding transparency in Connext Global Solutions is highly positive. Clients appreciate the clear and open communication throughout the recruitment process and project management. One client noted that the communication with Connext was 'very good and transparent,' highlighting their proactive and fair approach during challenges, such as the pandemic. This level of integrity and transparency has fostered strong client relationships and contributed to ongoing collaboration.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
See All Locations (5)Bogotá, Colombia
7c-51 Calle 139
Bogotá, Colombia 110121151 - 200
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$1,000+< $25 / hr10 - 49Barnstaple, England
Services provided
35% Customer Service Outsourcing30% Call Center Services25% Back Office Outsourcing +1 service10% Sales OutsourcingLocated in Barnstaple, England, PressPlayCalls is a small Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Crewe , England
Services provided
50% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Back Office OutsourcingLaunched in 1994, Office Link is a small telephone answering service in Crewe , England. Their team focuses on Call Center Services and Sales Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United KingdomServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves United KingdomServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.-
Conversion Optimization for Digital Marketing Agency
5.0 Nov 18, 2024They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves United KingdomServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Melton Mowbray, England
Services provided
50% Back Office Outsourcing35% Customer Service Outsourcing15% Call Center ServicesHallmark Consumer Services, a Back Office Outsourcing company, was founded in 1992. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Bolton, England
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingConnect.Studio, a small answering service company, is in Bolton, England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Swindon, England
Services provided
100% Call Center ServicesWoven Solutions Ltd is a phone answering service. They are located in Swindon, England and have midsize team. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49London, England
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingDemand Exchange, a Customer Service Outsourcing and Sales Outsourcing company, was established in 2017. They provides Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Crawley, England
Services provided
50% Back Office Outsourcing50% Call Center ServicesNoetica, a call center service and Back Office Outsourcing company, was established in 1997. The team specializes in Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves United KingdomServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Great team
Clients consistently commend Boldr. for their exceptional team dynamics and commitment to client needs. One client highlighted the team's ability to foster a friendly atmosphere while proactively addressing deliverables, stating, 'No request was too much for them to take on.' Another noted Boldr.'s 'passion for their company and people' as a significant strength, emphasizing their dedication to creating a supportive work environment. Overall, the sentiment surrounding Boldr.'s team is overwhelmingly positive, reflecting strong alignment with client objectives.-
Recruiting Services for Relationship Management Company
5.0 Dec 23, 2023I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.
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Call Center Services for Insurance Company
5.0 Aug 23, 2022Boldr.’s passion for their company and people is their biggest strength. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.
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Data Services Outsourcing for Machinery Mnfctrng Company
5.0 Aug 5, 2022Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. All their team members are willing to do just a little extra to reach success.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
See All Locations (5)Mérida, Mexico
3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000151 - 200
$1,000+< $25 / hr50 - 249Serves United KingdomServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$100,000+Undisclosed10,000+SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Reliable
Clients have consistently described TDCX as a highly reliable partner, citing their agility, excellent communication skills, and commitment to delivering quality results. One client noted their team as 'highly calibrated and reliable experts,' emphasizing the positive impact on their complex projects. Additionally, TDCX has been praised for their responsiveness and willingness to go the extra mile, ensuring that tasks are completed effectively and efficiently, which reinforces their reputation for reliability.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. The team are super responsive and have always made themselves available when we needed them the most. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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More responsive than most other service providers
Get in TouchTDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (18)São Paulo, Brazil
Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100101 - 150
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$10,000+Undisclosed250 - 999Melbourne, Australia
Services provided
35% Email Marketing30% Call Center Services20% Marketing Strategy +2 services10% Conversion Optimization5% Sales OutsourcingMarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (8)Melbourne, Australia
Level 4, 446 Collins Street
Melbourne, Australia 3000395.344.333
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UndisclosedUndisclosed50 - 249London, England
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Digital Strategy +1 service20% Search Engine OptimizationCall center company Smart Call Solutions Pvt Ltd was founded in 2022. The team offers Call Center Services and Digital Strategy.
Read moreSee All Locations (1)London, England
Middlesex Street, London
London, England E17HT41 - 49
+442080500285
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves United KingdomServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Flexible
Overall sentiment regarding Big Outsource's flexibility is highly positive, with clients noting their adaptability to specific needs and creative workflows. One client emphasized their ability to balance structure amid creative chaos, stating they 'worked with our creative flow instead of trying to box us into a process that didn’t fit.' Another remarked on their responsiveness and willingness to adjust staffing as needed, showcasing a commendable level of flexibility that significantly improved operational efficiency.-
Back Office Support & Graphic Design for E-Commerce Platform
5.0 Jul 29, 2023They delivered on time, were responsive to our needs, and showed flexibility in their approach based on our feedback. Big Outsource's project management was commendable and they respond timely to our need.
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Data Entry for E-Commerce Company
5.0 Jul 26, 2023While the initial stages of our partnership involved a bit of a learning curve, Big Outsource demonstrated commendable flexibility and responsiveness. They ensured that any minor hurdles were promptly addressed, and our collaboration took off smoothly from there.
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Video Editing Support for Real Estate Investment Company
5.0 May 20, 2025They weren’t rigid. They worked with our creative flow instead of trying to box us into a process that didn’t fit. They knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
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5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
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UndisclosedUndisclosed250 - 999Serves United KingdomServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction from clients. Notably, a CTO from Nutiliti highlighted the company's effective project management and alignment with corporate values, stating, 'RTS has made it easy to trust in our partnership.' Clients appreciate the flexibility in management style and consistent delivery on objectives, with no significant areas for improvement noted.Was this helpful?
Industry Experience
Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
Read All ReviewsSelect Industry to see insights
Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
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$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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$50,000+$200 - $300 / hr10 - 49London, England
Services provided
20% Customer Service Outsourcing20% Sales Outsourcing15% Back Office Outsourcing +8 services10% Call Center Services5% Corporate Training & Coaching5% Document Digitization & Management5% IT Managed Services5% IT Staff Augmentation5% Marketing Strategy5% Other IT Consulting and SI5% Social Media MarketingCustomer Service Outsourcing company Web3 Community Management is in San Francisco, California and London, England. They provide Customer Service Outsourcing and Sales Outsourcing.
Read moreSee All Locations (1)London, England
18 Finsbury Square
London, England EC2A 1DX6 - 9
9168739000
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$1,000+< $25 / hr10 - 49Congleton, England
Services provided
54% Call Center Services36% Sales Outsourcing10% Back Office OutsourcingToucan Telemarketing, a call center company, is located in Congleton, England. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999London, England
Services provided
60% BI & Big Data Consulting & SI40% Call Center ServicesMeritGroup is a big data analytics company. They are based in London, England and have large team. They provide BI & big data consulting & SI and Call Center Services.
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UndisclosedUndisclosed50 - 249Stoke-on-Trent, England
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +1 service20% Financial Advising & PlanningAdvantis Credit Limited is a Customer Service Outsourcing company. Located in Stoke-on-Trent, England, the team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Romford, England
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Customer Service OutsourcingSee all 1 projectsBusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational
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$10,000+$150 - $199 / hr50 - 249Blackburn, England
Services provided
25% Digital Strategy25% IT Managed Services19% Back Office Outsourcing +2 services19% Customer Service Outsourcing12% Call Center ServicesGranby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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$1,000+< $25 / hr10 - 49Chester , England
Services provided
56% Call Center Services44% Customer Service OutsourcingCall center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr50 - 249Crewe , England
Services provided
100% Call Center ServicesLaunched in 2010, Cymphony is a midsize call center company. Their team offers Call Center Services.
Read more -
$1,000+$25 - $49 / hr50 - 249Birmingham, England
Services provided
100% Customer Service OutsourcingLaunched in 2019, The SaaSy People is a midsize Customer Service Outsourcing company located in Birmingham, England. Their team specializes in Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249London, England
Services provided
50% Business Consulting50% Sales OutsourcingBusiness Consulting and Sales Outsourcing company smartKYC was founded in 2014. The midsize team provides Business Consulting and Sales Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Bristol, England
Services provided
90% Call Center Services10% Customer Service OutsourcingVirtually There is a call center service. The team is headquartered in Bristol, England, and their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Portslade, England
Services provided
100% Back Office OutsourcingAdetiq Ltd is a Back Office Outsourcing company. Their midsize team is headquartered in Portslade, England. Their services include Back Office Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Preston, England
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Sales OutsourcingBusiness Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Griffith, Australia
Services provided
70% Back Office Outsourcing10% Email Marketing10% Market Research +1 service10% TranslationAsk Datatech, a Back Office Outsourcing company, is in Surrey, Canada and Chicago, Illinois. Their services include Back Office Outsourcing and Market Research.
Read moreSee All Locations (4)Griffith, Australia
115 kookora street
Griffith, Australia 26802 - 5
+61 (043) 377-8610
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$1,000+< $25 / hr50 - 249Colchester, England
Services provided
75% Customer Service Outsourcing5% Email Marketing5% Fulfillment +3 services5% Pay Per Click5% Search Engine Optimization5% Social Media MarketingGFM ClearComms is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Email Marketing and are based in Colchester, England.
Read more -
UndisclosedUndisclosed50 - 249London, England
Services provided
100% Call Center ServicesMicrotalk is a call center service. Their team is in London, England and Kolkata, India and provides Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Glasgow , Scotland
Services provided
100% Call Center Services1Call Direct is an answering service. The firm is based in Glasgow , Scotland and Motherwell, Scotland. Their team focuses on Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Cardiff, Wales
Services provided
100% Back Office OutsourcingBack Office Outsourcing company Target Group focuses on Back Office Outsourcing. They are based in Cardiff, Wales.
Read more -
UndisclosedUndisclosed250 - 999Duffryn, Wales
Services provided
100% Back Office OutsourcingBack Office Outsourcing company Carpeo was launched in 2009. The team specializes in Back Office Outsourcing and is headquartered in Duffryn, Wales.
Read more -
UndisclosedUndisclosed250 - 999London, England
Services provided
100% Call Center ServicesSabio, a midsize phone answering service, is based in London, England. The team provides Call Center Services.
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UndisclosedUndisclosed250 - 999London, England
Services provided
50% Market Research25% Back Office Outsourcing25% Call Center ServicesGDCC (Global Data Collection Company), a midsize Market Research company, is based in Rotterdam, Netherlands and Cincinnati, Ohio. Their services include Market Research and Call Center Services.
Read moreSee All Locations (4)London, England
6A Liverpool Road, Saint Mary's, Barnsbury
London, England N1 0PU+44 20 380 898 55
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UndisclosedUndisclosed250 - 999Guildford, England
Services provided
100% Back Office OutsourcingIbml, a Back Office Outsourcing company, is based in Irondale, Alabama and Irondale, Alabama. They offer Back Office Outsourcing.
Read moreSee All Locations (4)Guildford, England
MWB House, 1 Farnham Road
Guildford, England GU2 4RG -
UndisclosedUndisclosed250 - 999Nantgarw, Wales
Services provided
100% Call Center ServicesConnect Assist is an answering service launched in 2006. The midsize team specializes in Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Belfast, Northern Ireland
Services provided
100% Document Digitization & ManagementRestore Datashred is a midsize Belfast, Northern Ireland-based Document Digitization & Management company. Their services include Document Digitization & Management.
Read more -
$1,000+Undisclosed50 - 249Carlton, England
Services provided
40% Demand Generation Marketing40% Sales Outsourcing10% Digital Strategy +2 services5% Account-Based Marketing5% Email MarketingLaunched in 2020, Xcellerate Labs is a midsize Sales Outsourcing company located in Carlton, England. Their team offers Sales Outsourcing and Demand Generation Marketing.
Read more -
$1,000+< $25 / hr10 - 49London, England
Services provided
37% Customer Service Outsourcing25% Back Office Outsourcing16% Call Center Services +2 services12% Sales Outsourcing10% Social Media MarketingRSVP is a Customer Service Outsourcing company. Their small team is located in London, England. Their services include Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Hamilton, Canada
Services provided
45% Back Office Outsourcing25% HR Consulting10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
Read moreSee All Locations (4)Hamilton, Canada
5-1404 Cormorant Rd
Hamilton, Canada L9G 4V5 -
$1,000+< $25 / hr2 - 9Exeter, England
Services provided
100% Back Office OutsourcingJoanne Manville Virtual Assistance is a Back Office Outsourcing company. They focus on Back Office Outsourcing and were launched in 2015.
Read more -
$1,000+Undisclosed50 - 249Surry Hills, Australia
Services provided
100% Call Center ServicesTelemarketingPower.com is an answering service company. Their midsize team is located in Surry Hills, Australia and Los Angeles, California. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Liverpool, England
Services provided
50% Sales Outsourcing30% Demand Generation Marketing10% Account-Based Marketing +2 services5% Email Marketing5% Event MarketingLaunched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.
Read more -
$1,000+$100 - $149 / hr2 - 9London, England
Services provided
50% Sales Outsourcing25% Customer Service Outsourcing25% Direct MarketingOppdrip is a Sales Outsourcing company. Founded in 2023, the firm is in London, England. Their team specializes in Sales Outsourcing and Direct Marketing.
Read more -
$1,000+Undisclosed10 - 49Beckenham, England
Services provided
40% Call Center Services40% IT Managed Services20% CybersecurityGregory Micallef Associates is an IT managed services company. They offer IT managed services and Call Center Services and were launched in 1992.
Read more -
$1,000+$25 - $49 / hr2 - 9Uxbridge, England
Services provided
80% Sales Outsourcing10% CRM Consulting and SI10% Direct MarketingLHB Consulting, a small Sales Outsourcing company, is located in Uxbridge, England. Their services include Sales Outsourcing and Direct Marketing.
Read more -
UndisclosedUndisclosed2 - 9Liverpool, England
Services provided
80% Back Office Outsourcing20% Call Center ServicesTOTAL PA LTD is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and are headquartered in Liverpool, England and Liverpool, England.
Read more -
$1,000+$25 - $49 / hr50 - 249Blackpool, England
Services provided
70% Call Center Services30% CRM Consulting and SIBandwagon Telemarketing Ltd is a telephone answering service. The Longparish, England-based agency provides Call Center Services and CRM consulting and SI.
Read moreSee All Locations (2)Blackpool, England
Church street
Blackpool, England Fy116 - 20
07749774976
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$1,000+< $25 / hr10 - 49Corby, England
Services provided
95% Customer Service Outsourcing1% Graphic Design1% Other Design +3 services1% Sales Outsourcing1% UX/UI Design1% Web DesignCustomer Service Outsourcing company Top Employee focuses on Customer Service Outsourcing and Web Design. They are headquartered in Corby, England.
Read more -
$1,000+$25 - $49 / hr10 - 49Lytchett Matravers, England
Services provided
70% Sales Outsourcing20% Fractional CMO Services10% Call Center ServicesSalesGrape is a Sales Outsourcing company headquartered in Lytchett Matravers, England. Launched in 2016, the team focuses on Sales Outsourcing and Fractional CMO Services.
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$5,000+$300+ / hr50 - 249London, England
Services provided
100% Sales OutsourcingSee all 1 projectsSalesforce provides valuable services in lead generation and project management, impressing clients with a comprehensive strategy that results in high-quality opportunities. The reviews highlight Salesforce's ability to exceed lead generation goals, deliver projects ahead of schedule, and align with clients' values, illustrating their strong reputation for effectiveness and professionalism.
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$1,000+$50 - $99 / hr2 - 9London, England
Services provided
25% Sales Outsourcing25% Search Engine Optimization25% Web Design +1 service25% Web DevelopmentSpaceWorks is a SEO company. The team offers Search Engine Optimization and Web Design, and the firm is headquartered in London, England and Dubai, United Arab Emirates.
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$1,000+Undisclosed10 - 49Dorking, England
Services provided
35% Direct Marketing20% Customer Service Outsourcing20% Sales Outsourcing +2 services15% Call Center Services10% Market ResearchNovus Business Connections Limited, a small Direct Marketing company, is based in Dorking, England. Their services include Direct Marketing and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Glasgow, Scotland
Services provided
50% Back Office Outsourcing50% Call Center ServicesTime Assistant, a small Back Office Outsourcing and call center company, is in Glasgow, Scotland. The team offers Back Office Outsourcing and Call Center Services.
Read more
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 United Kingdom BPO Services
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$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.019.8/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Dover, DE
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
32.5/40.015.6/20 Reviews8.5/10 Clients & Experience8.4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Ability to deliver
24.7/40.016.2/20 Reviews2.7/10 Clients & Experience5.8/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Portland, OR
Ability to deliver
24.5/40.015/20 Reviews1/10 Clients & Experience8.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed250 - 999Dallas, TX
Ability to deliver
32.3/40.015.4/20 Reviews8.4/10 Clients & Experience8.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$10,000+< $25 / hr250 - 999New York, NY
Ability to deliver
28.8/40.016.2/20 Reviews8/10 Clients & Experience4.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Edinburgh , Scotland
Ability to deliver
24.1/40.016.2/20 Reviews7.9/10 Clients & Experience0/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$250,000+$25 - $49 / hr250 - 999Miramar, FL
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$50 - $99 / hr50 - 249Hitchin, England
Ability to deliver
31.9/40.016.4/20 Reviews9.5/10 Clients & Experience6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999New Delhi, India
Ability to deliver
34.7/40.016.6/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$25 - $49 / hr10 - 49Countesthorpe, England
Ability to deliver
31.8/40.018.6/20 Reviews6.4/10 Clients & Experience6.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$25,000+$300+ / hr50 - 249Reigate, England
Ability to deliver
33.9/40.015.2/20 Reviews9.2/10 Clients & Experience9.5/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Burscough, England
Ability to deliver
22.3/40.015.6/20 Reviews0.4/10 Clients & Experience6.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brighton and Hove, England
Ability to deliver
23.5/40.017.8/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$300+ / hr2 - 9London, England
Ability to deliver
33.9/40.018.2/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$50 - $99 / hr10 - 49Ipswich, England
Ability to deliver
35.5/40.016.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$25,000+$50 - $99 / hr250 - 999London, England
Ability to deliver
28.3/40.015.4/20 Reviews7.2/10 Clients & Experience5.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$25 - $49 / hr10 - 49Crewe, England
Ability to deliver
21.9/40.016.2/20 Reviews1.7/10 Clients & Experience4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
20.1/40.014.6/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
16.3/40.01.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$50 - $99 / hr10 - 49Crewe, England
Ability to deliver
21/40.015.2/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
34.2/40.015.8/20 Reviews8.8/10 Clients & Experience9.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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