Top BPO Companies in Leeds

Ratings Updated: October 19, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Leeds, England

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceeds expectations
Hugo Inc. consistently exceeds client expectations, as evidenced by a food & beverages company praising their remarkable customer support transformation and multilingual capabilities. Clients noted significant improvements in response times and customer satisfaction, highlighting Hugo's exceptional adaptability and commitment to service. Additionally, a digital marketing client reported a 30% increase in website traffic and a notable boost in lead generation, attributing this success to Hugo's strategic execution and timely project management. Overall, client feedback reflects a strong sentiment of satisfaction and appreciation for Hugo's dedicated approach.

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Leeds, England

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Hard working
Clients consistently express appreciation for Connext's hard-working nature, highlighting their commitment to excellence and proactive approach. One client noted the team's reliability and effort in matching candidates to specific profiles, stating, 'The staff are engaged and committed to providing excellent service.' Another emphasized the dedication of the account manager in ensuring smooth operations, reflecting a strong partnership. Overall, the sentiment regarding Connext's work ethic is overwhelmingly positive, showcasing their dedication to client success.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext takes a lot of pride in making the relationship successful. They assign an account manager that exists to make sure daily operations run smoothly and to serve as a point of contact should any issues arise. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Leeds, England

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Exceeds expectations
MarKam Solutions consistently exceeds client expectations across various projects. One client noted their 'extreme promptness' and ability to 'bring outside perspective and innovation,' while another highlighted their 'speed and quality of delivery.' A COO remarked on their 'attention to detail' and 'excellent communication skills,' stating that their experience has 'exceeded expectations.' Overall, clients express high satisfaction, indicating a strong alignment with their needs and objectives.

Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Honestly, as I write this our experience has exceeded our expectations. Every deliverable was met on a timely and professional manner. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working. Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

They are extremely prompt and have exceeded our expectations in many areas. Their ability to learn quickly and scale combined with leveraging their outside experience is impressive.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

This provider is fluent in 10 languages:

Arabic

English

Dutch

German

Romanian

Spanish

Swedish

Russian

Portuguese

Italian

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Answer4u

Not yet reviewed

Verified

$1,000+

< $25 / hr

50 - 249

Nottingham , England

Services provided

55% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing

Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Leeds, England

Services provided

61% Customer Service Outsourcing

19% Call Center Services

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

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Reviews mention Helpful
Clients have consistently highlighted Arise's helpfulness as a key strength. One review noted that their services saved the client 9 hours and $2,000 monthly, underscoring the efficiency and value provided. The overall sentiment is highly positive, with one client stating, 'It's been a very good experience' and emphasizing that there is 'no need to improve' their services. This reflects a strong alignment with client needs and satisfaction.

Marketing Services for Manufacturing Company

5.0 Nov 2, 2017

The service provider's strengths include that they are helpful. No improvements are needed as it's perfect.
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Industry Experience

Arise demonstrates expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients praise their reliability, strong communication, and effectiveness in handling outbound sales and marketing services. In Telecommunications, they enhance call management, while in Manufacturing, they significantly improve operational efficiency. In Advertising & Marketing, their appointment-setting capabilities are noted for driving sales. Overall, feedback reflects a positive sentiment, indicating that Arise is a strong fit for organizations seeking reliable support in these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Atlanta, Georgia (1) Chicago, Illinois (1) Pendleton, Oregon (1)

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Leeds, England

1 Park Row
Leeds, England LS1 5JL
251 - 300

1+ 855-274-7301

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Leeds, England

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Leeds, England

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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0 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Leeds, England

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Reasonable pricing
Clients have consistently highlighted TechSpeed Inc.'s reasonable pricing as a significant advantage. One client noted that TechSpeed delivered projects on time while maintaining competitive rates, contributing to repeat business opportunities. Additionally, the overall sentiment reflects satisfaction with the value received, as clients appreciated the balance of quality and affordability in the services provided.

Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

TechSpeed delivered the projects on time with competitive pricing. Both clients have signed on for more projects with us based on the results we delivered.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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AFI Rentals - Powered Access Hire, Sales & Training

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Normanton, England

Services provided

100% Customer Service Outsourcing

AFI Rentals - Powered Access Hire, Sales & Training is a midsize Normanton, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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NexAura

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Bradford, England

Services provided

30% Custom Software Development

20% AI Consulting

20% AI Development +3 services

10% AI Agents

10% Call Center Services

10% Customer Service Outsourcing

NexAura is a custom software development firm. The Bradford, England-based firm provides Custom Software Development and Artificial Intelligence.
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isorobot

Not yet reviewed

$50,000+

$100 - $149 / hr

50 - 249

Leeds, England

Services provided

20% Business Consulting

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2 services

20% Document Digitization & Management

20% Financial Advising & Planning

Isorobot is a Business Consulting company. They are based in Leeds, England and have midsize team. They focus on Business Consulting and Corporate Training & Coaching.
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Zixtel Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wetherby , England

Services provided

100% Document Digitization & Management

Founded in 1997, Zixtel Ltd is a midsize Wetherby , England-based Document Digitization & Management company. Their team focuses on Document Digitization & Management.
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Egton

Not yet reviewed

$10,000+

$150 - $199 / hr

250 - 999

Leeds , England

Services provided

30% Call Center Services

20% IT Strategy Consulting

20% Mobile App Development +2 services

20% Web Development

10% Mobile & App Marketing

Egton , a midsize call center, is based in Leeds , England. Their services include Call Center Services and IT strategy consulting.
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Commerce Business Systems

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bradford, England

Services provided

45% IT Managed Services

20% Cybersecurity

15% Document Digitization & Management +2 services

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Commerce Business Systems is an IT managed services company. The company is located in Bradford, England. Their team focuses on IT managed services and Cybersecurity.
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StormBrands

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Elland Lane, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Founded in 1994, StormBrands is a branding firm. The firm focuses on Branding and Call Center Services.
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Elland Lane, England

Yorkshire Marshall Hall Mills
Elland Lane, England HX5 9DU
6 - 9

44.1422.371.144

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PREMIUMHELP

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Manchester, England

Services provided

60% Back Office Outsourcing

20% Social Media Marketing

10% Customer Service Outsourcing +1 service

10% Graphic Design

PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

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Industry Experience

PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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Education

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
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Manchester, England

13th Floor, City Tower,
Manchester, England M1 4BT
50 - 75

9962476758

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Ubiquity

Not yet reviewed

$10,000+

< $25 / hr

10,000+

Sheffield, England

Services provided

35% Customer Service Outsourcing

25% Call Center Services

20% Back Office Outsourcing +3 services

10% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

5% IT Managed Services

Ubiquity is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services, and the firm is based in New York, New York and McAllen, Texas.
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Sheffield, England

33-35 Fargate, 1st floor, Sheffield, SYK S1 2HD
Sheffield, England S1 2HD
16 - 20

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Flowd

5.0 4 reviews

$5,000+

Undisclosed

10 - 49

Manchester, England

Services provided

50% Email Marketing

50% Sales Outsourcing

Flowd is a lead generation and email marketing agency that excels in fostering client relationships and delivering high-quality leads. Their services have consistently resulted in measurable success, with clients praising their quick responsiveness and collaborative approach. Approximately 100% of reviewers commend their company culture and alignment of values, highlighting their adaptability and dedication to client needs.

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Reviews mention Collaborative
Clients express a highly positive sentiment regarding Flowd's collaborative approach. One client highlighted the 'very collaborative workflow' facilitated through regular communication via Slack and bi-weekly performance reviews. They emphasized the supportive nature of Flowd's team, which includes direct engagement from various team members, fostering a fluid relationship. Overall, clients appreciate the adaptability and proactive communication, reinforcing Flowd's position as a reliable partner in achieving business growth.

B2B Lead Generation for Digital Marketing Agency

5.0 Oct 11, 2022

There's a very collaborative workflow between our teams. Whether it is through our regular chats through Slack or our bi weekly and month calls to review performance and brainstorm areas of improvement, we have really had a fluid relationship with the team at Flowd.
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Industry Experience

Flowd has demonstrated effective expertise in various industries, including Business Services, Real Estate, and Advertising & Marketing. Clients commend their ability to generate leads and enhance client relationships through personalized outreach, leading to measurable success such as increased meetings and closed deals. Overall sentiment across these industries reflects high satisfaction with Flowd's responsiveness, collaborative approach, and commitment to client goals, making them a strong partner for businesses seeking growth in these sectors.
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Business services Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Flowd's pricing relative to the value delivered. One client noted that the leads generated allowed them to cover three months of costs within the first month, highlighting strong return on investment. Another emphasized the efficiency and responsiveness of Flowd's team, which contributed significantly to their project success. Overall, feedback reflects a positive sentiment regarding the balance of cost and effectiveness, with many clients indicating that Flowd exceeded their expectations.
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England (2) Ireland (1) Spain (1)

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Ant Marketing

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Sheffield, England

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing

Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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Sales Fuel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brighouse, England

Services provided

100% Sales Outsourcing

Located in Brighouse, England, Sales Fuel is a Sales Outsourcing company. The team provides Sales Outsourcing.
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Mi PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

50% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

5% Finance & Accounting Outsourcing (FAO)

Mi PA is an answering service company. The team is in Manchester, England, and their services include Call Center Services and Customer Service Outsourcing.
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Amazon Consultant

5.0 8 reviews

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

25% Advertising

25% Business Consulting

25% Marketing Strategy +1 service

25% Sales Outsourcing

Amazon Consultant is a marketing agency specializing in Amazon platform services, including product listings, keyword research, and FBA setup. Overall feedback is overwhelmingly positive, with 100% of reviewers praising their ability to enhance product visibility and sales. Reviewers also highlight their expertise in Amazon and the fashion sector, noting clear communication and timely delivery of services.

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Industry Experience

Amazon Consultant has demonstrated strong expertise in the Advertising & Marketing industry, particularly within the fashion retail sector. Clients commend their effective management of Amazon store setups, improved product visibility, and sales growth. The feedback highlights their clear communication, timely delivery, and deep understanding of both Amazon's platform and industry trends. Overall, they are well-suited for projects in advertising and fashion, with a reputation for delivering measurable success.
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Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised the company for providing good value for money, with one stating that the 'pricing fit our budget' and highlighting a 'great culture fit.' The effective management of their Amazon store led to significant sales growth, demonstrating that the investment yielded positive results. Overall sentiment is favorable, with clients appreciating the balance of cost and service quality, although suggestions for improved reporting access were noted.
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HumAi Webs

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Bradford, England

Services provided

25% Sales Outsourcing

25% Search Engine Optimization

25% Social Media Marketing +1 service

25% Web Development

HumAi Webs is a social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization and is based in Bradford, England and Islamabad, Pakistan.
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FM Outsource

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Bury, England

Services provided

80% Customer Service Outsourcing

10% Business Consulting

5% Transcription +1 service

5% Translation

FM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stockport, England

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1 service

10% Email Marketing

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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Stockport, England

Saint Thomas's Place
Stockport, England SK1
21 - 30

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ServicesNow Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Manchester, England

Services provided

35% Back Office Outsourcing

35% Customer Service Outsourcing

30% Transcription

ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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Stuart Hirst Limited

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Estate, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Stuart Hirst Limited is a branding company. Founded in 1919, their team specializes in Branding and Call Center Services.
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Magpie (Creative Communications)

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Leeds, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Launched in 2009, Magpie (Creative Communications) is a small Leeds, England-based branding company. Their team offers Branding and Call Center Services.
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AlldayPA

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Salford, England

Services provided

62% Call Center Services

15% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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Open Communications UK Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Woolley, England

Services provided

25% Public Relations

20% Back Office Outsourcing

15% Other Design +3 services

15% Other Marketing

15% Print Design

10% Event Management

Public relations company Open Communications UK Ltd is based in Woolley, England. Their services include Public Relations and Back Office Outsourcing.
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Data Bubble Consultancy Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Wetherby, England

Services provided

50% Call Center Services

50% Email Marketing

Data Bubble Consultancy Ltd is a phone answering service and Email Marketing company. The Wetherby, England-based team provides Call Center Services and Email Marketing.
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North Star Direct

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Salterforth, England

Services provided

50% Customer Service Outsourcing

40% Call Center Services

10% Back Office Outsourcing

Located in Salterforth, England, North Star Direct is a small Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
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Facets Commercial Consulting

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Denton, England

Services provided

60% Sales Outsourcing

20% Marketing Strategy

20% Recruiting

Sales Outsourcing company Facets Commercial Consulting provides Sales Outsourcing and Marketing Strategy. They are located in Denton, England.
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Granby

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Blackburn, England

Services provided

25% Digital Strategy

25% IT Managed Services

19% Back Office Outsourcing +2 services

19% Customer Service Outsourcing

12% Call Center Services

Granby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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Tysers

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Manchester, England

Services provided

70% Insurance Services & Brokers

30% Back Office Outsourcing

Tysers is an Insurance Services & Brokers company. They are in Manchester, England and London, England and have large team. They provide Insurance Services & Brokers and Back Office Outsourcing.
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Custom Embroidered Patch

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sheffield, England

Services provided

20% Advertising

20% Customer Service Outsourcing

20% Packaging Design +2 services

20% Print Design

20% Product Design

Custom Embroidered Patch is a midsize Sheffield, England-based Advertising company. Their services include Advertising and Print Design.
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Like No Other

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

York, England

Services provided

25% Branding

25% Business Consulting

25% Marketing Strategy +1 service

25% Sales Outsourcing

Branding company Like No Other is based in York, England. Founded in 2014, the team provides Branding and Marketing Strategy.
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Raecan Marketing Solutions Ltd

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Ramsbottom, England

Services provided

60% Call Center Services

10% Direct Marketing

10% Marketing Strategy +4 services

5% Corporate Training & Coaching

5% Email Marketing

5% Search Engine Optimization

5% Social Media Marketing

Raecan Marketing Solutions Ltd is a call center headquartered in Ramsbottom, England. The team focuses on Call Center Services and Marketing Strategy.
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Connect.Studio

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bolton, England

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Connect.Studio, a small answering service company, is in Bolton, England. Their services include Call Center Services and Customer Service Outsourcing.
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Ordorite Software Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Burnley, England

Services provided

15% Customer Service Outsourcing

15% Interior Design

10% BI & Big Data Consulting & SI +6 services

10% Custom Software Development

10% Document Digitization & Management

10% ERP Consulting and SI

10% IT Managed Services

10% IT Strategy Consulting

10% Sales Outsourcing

Ordorite Software Solutions is an Interior Design company. They were established in 2006 and focus on Interior Design and Customer Service Outsourcing.
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Burnley, England

2 Empire Way
Burnley, England BB12 6HA
2 - 5

+ 44 203 2861 202

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James Harris Associates

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Leeds, England

Services provided

20% Social Media Marketing

15% Advertising

15% Public Relations +4 services

15% Search Engine Optimization

15% Video Production

10% Back Office Outsourcing

10% Media Planning & Buying

James Harris Associates is a social media marketing agency. They focus on Social Media Marketing and Advertising and are based in Leeds, England.
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Snappy Assistance

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Cheadle, England

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Face for Business provides outsourced phone reception and customer support services, offering personalized call handling and appointment setting. Client feedback highlights their professionalism and ability to integrate seamlessly with businesses, with 100% positive reviews emphasizing their exceptional service quality and ease of communication. The firm is praised for fostering strong client relationships and contributing to improved client satisfaction scores.

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Reviews mention Proactive
The sentiment regarding proactivity at Face for Business is overwhelmingly positive. Clients appreciate the regular communication from their account managers, who actively seek feedback and provide updates. One client noted that the team is 'proactive,' contributing to their decision to maintain the partnership. Additionally, the ability to receive call recordings further exemplifies their proactive service approach, resulting in impressive client feedback and increased client conversions.

Answering Services for Financial Adviser Firm

5.0 Feb 24, 2022

The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken. They are proactive, and we have no intention of changing Face For Business for another agency.
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe Face for Business as a reliable partner for call answering, noting their exceptional service, regular updates, and ability to handle calls efficiently. They appreciate the company's proactive attitude and the positive impact on their client interactions.
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Loop Outsourcing

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Bury, England

Services provided

30% Call Center Services

25% Search Engine Optimization

15% Social Media Marketing +4 services

10% Email Marketing

10% IT Managed Services

5% Advertising

5% Branding

Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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Paperclip Admin

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Dronfield, England

Services provided

59% Call Center Services

15% Transcription

13% Customer Service Outsourcing +1 service

13% Sales Outsourcing

Paperclip Admin is a call center. In Dronfield, England, the firm focuses on Call Center Services and Transcription.
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SHEDyt

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Manchester, England

Services provided

80% Document Digitization & Management

10% IT Managed Services

10% Other Design

SHEDyt, a Document Digitization & Management company, is in Manchester, England. Established in 2019, the team specializes in Document Digitization & Management and Other Design.
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Fibonatix

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

70% Back Office Outsourcing

30% Customer Service Outsourcing

Established in 2010, Fibonatix is a small Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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RMA Accountants LTD

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ashton-under-Lyne, England

Services provided

25% Business Consulting

25% Compliance Consulting

25% Document Digitization & Management +1 service

25% Finance & Accounting Outsourcing (FAO)

RMA Accountants LTD is a Business Consulting company. The team offers Business Consulting and Finance & Accounting Outsourcing (FAO), and the company is located in Ashton-under-Lyne, England.
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ZAGZTECH

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Manchester,london, England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Advertising +3 services

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

ZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
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Manchester,london, England

106 great Western st.manchester
Manchester,london, England M14 4RA
2 - 5

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Kong Media Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Leeds, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Kong Media Ltd is a branding agency established in 2008. The team specializes in Branding and Call Center Services.
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Pearl Scan Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

75% Document Digitization & Management

25% Cloud Consulting & SI

Pearl Scan Group is a Manchester, England-based Document Digitization & Management company. Their services include Document Digitization & Management and cloud consulting & SI.
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Lemon Contact Centre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Stockton-on-Tees , England

Services provided

52% Call Center Services

25% Customer Service Outsourcing

23% Back Office Outsourcing

Lemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
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DDC OS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Worksop, England

Services provided

25% BI & Big Data Consulting & SI

25% Back Office Outsourcing

25% CRM Consulting and SI +1 service

25% Generative AI

Big data analytics company DDC OS focuses on BI & big data consulting & SI and CRM consulting and SI. They were established in 1987.
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Intelling Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wythenshawe, England

Services provided

70% Call Center Services

30% HR Consulting

Established in 2012, Intelling Ltd is a small Wythenshawe, England-based call center. Their services include Call Center Services and HR Consulting.
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Mavents

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Sheffield, England

Services provided

20% CRM Consulting and SI

20% E-Commerce Development

15% Email Marketing +3 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

Mavents is a CRM consulting and SI company. They offer CRM consulting and SI and E-Commerce Development and were launched in 2015.
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SD Waste Paper Recycling Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

100% Document Digitization & Management

SD Waste Paper Recycling Centre is a Document Digitization & Management company. The Manchester, England-based firm was launched in 1988. Their team focuses on Document Digitization & Management.
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