A Fresh Approach To Customer Service Outsourcing
FM Outsource is more than just a customer care supplier. We use our tech expertise, and decades of experience in the industry, to maximise cost-efficiency without sacrificing quality. We work with a range channels, including telephony, email, SMS, Social Media, WhatsApp, webchat, TrustPilot, Amazon and eBay. With the ability to offer 24/7/365 and multilingual services, we ensure that every conversation is answered. We focus our energy on delivering a better customer service by monitoring customer satisfaction with benchmarks like Net Brand Sentiment and Net Promoter Score. We bring it all together into one, cohesive, cost-effective contact centre that puts the customer first.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
250 - 999
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Locations
Bury, England
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Year founded
Founded 2012
1 Locations
- Bury , England
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