Top BPO Companies in Manchester

Ratings Updated: August 5, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, England

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, England

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Reliable
Clients consistently highlight Connext's reliability in their services, noting their commitment to building strong partnerships. One client emphasized that Connext's recruiting and management processes are dependable, efficiently matching highly talented candidates to their needs. Additionally, the account management team is always accessible, ensuring smooth operations and prompt resolution of any issues. Overall, the sentiment reflects a strong trust in Connext's ability to deliver consistent and high-quality support, contributing positively to client satisfaction and business growth.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
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United States (7) Australia (1)

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PREMIUMHELP

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Manchester, England

Services provided

60% Back Office Outsourcing

20% Social Media Marketing

10% Customer Service Outsourcing +1 service

10% Graphic Design

PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

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Industry Experience

PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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Education

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
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Manchester, England

13th Floor, City Tower,
Manchester, England M1 4BT
50 - 75

9962476758

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Flowd

5.0 4 reviews

$5,000+

Undisclosed

10 - 49

Manchester, England

Services provided

50% Email Marketing

50% Sales Outsourcing

Flowd is a lead generation and email marketing agency that excels in fostering client relationships and delivering high-quality leads. Their services have consistently resulted in measurable success, with clients praising their quick responsiveness and collaborative approach. Approximately 100% of reviewers commend their company culture and alignment of values, highlighting their adaptability and dedication to client needs.

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Reviews mention Team players
Clients consistently commend Flowd for their team-oriented approach, highlighting their responsiveness and collaborative spirit. One client noted, 'What I love the most about working with Flowd is they treat you as if you were part of the team.' Their ability to engage promptly, with a typical response time of 30 minutes, further emphasizes their commitment to teamwork. Overall, the sentiment reflects a strong appreciation for Flowd's dedication to fostering a cooperative working relationship.

Email Marketing for Recruitment Agency

5.0 May 4, 2023

What i love the most about working with Flowd is they treat you as if you were part of the team. Their team is always fantastic, and nothing is too much for them.
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Industry Experience

Flowd has demonstrated effective expertise in various industries, including Business Services, Real Estate, and Advertising & Marketing. Clients commend their ability to generate leads and enhance client relationships through personalized outreach, leading to measurable success such as increased meetings and closed deals. Overall sentiment across these industries reflects high satisfaction with Flowd's responsiveness, collaborative approach, and commitment to client goals, making them a strong partner for businesses seeking growth in these sectors.
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Business services Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Flowd's pricing relative to the value delivered. One client noted that the leads generated allowed them to cover three months of costs within the first month, highlighting strong return on investment. Another emphasized the efficiency and responsiveness of Flowd's team, which contributed significantly to their project success. Overall, feedback reflects a positive sentiment regarding the balance of cost and effectiveness, with many clients indicating that Flowd exceeded their expectations.
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England (2) Ireland (1) Spain (1)

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Featured

What are Featured Providers?
TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Manchester, England

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Professional
TECHSPEED INC consistently receives positive feedback regarding their professionalism. Clients commend their timely communication and adherence to deadlines, with one stating, "They are professional and helpful, and they always deliver work on time." Another client noted their quick responses and effectiveness over a decade of collaboration. Additionally, their ability to accommodate project changes while maintaining quality is highlighted, with one client asserting they have "far exceeded my expectations." Overall, the sentiment reflects a strong sense of professionalism and reliability.

Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

They are professional and helpful, and they always deliver work on time. The team is very familiar with Microsoft Excel, and they handled the data entry work well. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry and Admin Assistance for Real Estate Company

5.0 Jan 10, 2019

The quick responses and professionalism of TechSpeed LLC are impressive. I’ve worked with the TechSpeed LLC team for 10 years, which speaks to the effectiveness of their services. It’s very good.
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Data Cleaning & Content Mgmt for Advertising & Marketing Co

5.0 Feb 9, 2026

TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time. We communicate via email and messaging apps.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Manchester, England

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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Reviews mention Great team
Clients have consistently praised Top Customer Service for their impressive team dynamics and adaptability. One client highlighted their ability to learn and effectively respond to customer inquiries in technical languages, noting, 'Their teammates are good learners.' Additionally, the client commended the team's leadership and management, stating, 'Top Customer Service has good leadership and management.' Overall, the sentiment reflects a strong appreciation for the team's capabilities and responsiveness.

Customer Service Outsourcing for Software Development Co

5.0 Jun 30, 2025

We manage the project in-house. Top Customer Service team lead is always available and delivers our requests. We speak with him once a month and have a meeting where he gives us a detailed overview of what they've done. Top Customer Service's teammates are good learners. They've learned about the languages we work with and can respond to our customers' inquiries.
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16 of 16 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 16 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, responsiveness, and ability to enhance communication workflows. Specific feedback highlights improved response times and reduced missed inquiries, notably for businesses like Sea View Dental Center and Capilano Daycare. Clients appreciated the team's adaptation to brand voices, leading to a more organized customer experience. While some suggested more proactive strategies for content and customer engagement, overall sentiment remains highly positive.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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United States (18) Canada (13) France (1)

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MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Manchester, England

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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Amazon Consultant

5.0 8 reviews

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

25% Advertising

25% Business Consulting

25% Marketing Strategy +1 service

25% Sales Outsourcing

Amazon Consultant is a marketing agency specializing in Amazon platform services, including product listings, keyword research, and FBA setup. Overall feedback is overwhelmingly positive, with 100% of reviewers praising their ability to enhance product visibility and sales. Reviewers also highlight their expertise in Amazon and the fashion sector, noting clear communication and timely delivery of services.

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Industry Experience

Amazon Consultant has demonstrated strong expertise in the Advertising & Marketing industry, particularly within the fashion retail sector. Clients commend their effective management of Amazon store setups, improved product visibility, and sales growth. The feedback highlights their clear communication, timely delivery, and deep understanding of both Amazon's platform and industry trends. Overall, they are well-suited for projects in advertising and fashion, with a reputation for delivering measurable success.
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Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised the company for providing good value for money, with one stating that the 'pricing fit our budget' and highlighting a 'great culture fit.' The effective management of their Amazon store led to significant sales growth, demonstrating that the investment yielded positive results. Overall sentiment is favorable, with clients appreciating the balance of cost and service quality, although suggestions for improved reporting access were noted.
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Mi PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

50% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

5% Finance & Accounting Outsourcing (FAO)

Mi PA is an answering service company. The team is in Manchester, England, and their services include Call Center Services and Customer Service Outsourcing.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stockport, England

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1 service

10% Email Marketing

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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Stockport, England

Saint Thomas's Place
Stockport, England SK1
21 - 30

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FM Outsource

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Bury, England

Services provided

80% Customer Service Outsourcing

10% Business Consulting

5% Transcription +1 service

5% Translation

FM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.
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AlldayPA

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Salford, England

Services provided

62% Call Center Services

15% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Manchester, England

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Manchester, England

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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ServicesNow Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Manchester, England

Services provided

35% Back Office Outsourcing

35% Customer Service Outsourcing

30% Transcription

ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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Snappy Assistance

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Cheadle, England

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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Connect.Studio

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bolton, England

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Connect.Studio, a small answering service company, is in Bolton, England. Their services include Call Center Services and Customer Service Outsourcing.
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Raecan Marketing Solutions Ltd

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Ramsbottom, England

Services provided

60% Call Center Services

10% Direct Marketing

10% Marketing Strategy +4 services

5% Corporate Training & Coaching

5% Email Marketing

5% Search Engine Optimization

5% Social Media Marketing

Raecan Marketing Solutions Ltd is a call center headquartered in Ramsbottom, England. The team focuses on Call Center Services and Marketing Strategy.
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Fibonatix

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

70% Back Office Outsourcing

30% Customer Service Outsourcing

Established in 2010, Fibonatix is a small Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Facets Commercial Consulting

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Denton, England

Services provided

60% Sales Outsourcing

20% Marketing Strategy

20% Recruiting

Sales Outsourcing company Facets Commercial Consulting provides Sales Outsourcing and Marketing Strategy. They are located in Denton, England.
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ZAGZTECH

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Manchester,london, England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Advertising +3 services

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

ZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
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Manchester,london, England

106 great Western st.manchester
Manchester,london, England M14 4RA
2 - 5

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SHEDyt

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Manchester, England

Services provided

80% Document Digitization & Management

10% IT Managed Services

10% Other Design

SHEDyt, a Document Digitization & Management company, is in Manchester, England. Established in 2019, the team specializes in Document Digitization & Management and Other Design.
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Tysers

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Manchester, England

Services provided

70% Insurance Services & Brokers

30% Back Office Outsourcing

Tysers is an Insurance Services & Brokers company. They are in Manchester, England and London, England and have large team. They provide Insurance Services & Brokers and Back Office Outsourcing.
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Morgan Digital

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Warrington, England

Services provided

20% Back Office Outsourcing

20% Branding

20% Content Writing Services +2 services

20% E-Commerce Development

20% Search Engine Optimization

Morgan Digital is a Warrington, England-based branding agency. They focus on Branding and Search Engine Optimization.
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Loop Outsourcing

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Bury, England

Services provided

30% Call Center Services

25% Search Engine Optimization

15% Social Media Marketing +4 services

10% Email Marketing

10% IT Managed Services

5% Advertising

5% Branding

Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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Assured Events

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Cheadle, England

Services provided

75% Back Office Outsourcing

25% Media Planning & Buying

Back Office Outsourcing company Assured Events is based in Cheadle, England. Their services include Back Office Outsourcing and Media Planning & Buying.
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Intelling Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wythenshawe, England

Services provided

70% Call Center Services

30% HR Consulting

Established in 2012, Intelling Ltd is a small Wythenshawe, England-based call center. Their services include Call Center Services and HR Consulting.
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National IT Disposal

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stretford, England

Services provided

100% Document Digitization & Management

Located in Stretford, England, National IT Disposal is a small Document Digitization & Management company. The team focuses on Document Digitization & Management.
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SD Waste Paper Recycling Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

100% Document Digitization & Management

SD Waste Paper Recycling Centre is a Document Digitization & Management company. The Manchester, England-based firm was launched in 1988. Their team focuses on Document Digitization & Management.
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Shred-on-Site

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bury, England

Services provided

100% Document Digitization & Management

Headquartered in Bury, England and London, England, Shred-on-Site is a small Document Digitization & Management company. Their services include Document Digitization & Management.
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Pearl Scan Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

75% Document Digitization & Management

25% Cloud Consulting & SI

Pearl Scan Group is a Manchester, England-based Document Digitization & Management company. Their services include Document Digitization & Management and cloud consulting & SI.
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Ardent Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

100% Back Office Outsourcing

Ardent Support is a Back Office Outsourcing company founded in 2018. The firm offers Back Office Outsourcing, and is small.
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The AR Dept.

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

Manchester, England

Services provided

70% AI Agents

30% Back Office Outsourcing

The AR Dept. Is a small AI Agents company founded in 2025. Their services include AI Agents and Back Office Outsourcing.
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Vector Recruitment Solutions

Not yet reviewed

$1,000+

$300+ / hr

2 - 9

Manchester, England

Services provided

30% Business Consulting

20% Direct Marketing

20% Public Relations +2 services

20% Sales Outsourcing

10% Other

Vector Recruitment Solutions is a Business Consulting company founded in 2018. The team specializes in Business Consulting and Direct Marketing and is based in Crawley, England and London, England.
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Manchester, England

Piccadilly Station Approach
Manchester, England M1 2GH
2 - 5

01737 452 507

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RMA Accountants LTD

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ashton-under-Lyne, England

Services provided

25% Business Consulting

25% Compliance Consulting

25% Document Digitization & Management +1 service

25% Finance & Accounting Outsourcing (FAO)

RMA Accountants LTD is a Business Consulting company. The team offers Business Consulting and Finance & Accounting Outsourcing (FAO), and the company is located in Ashton-under-Lyne, England.
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Candy Management Consultants

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stockport, England

Services provided

40% Compliance Consulting

20% Business Consulting

20% Business Continuity Management +1 service

20% Document Digitization & Management

Candy Management Consultants is a Compliance Consulting company. They are based in Stockport, England. Their team specializes in Compliance Consulting and Business Consulting.
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Valetime Group

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

High Bank Lane Lostock, England

Services provided

55% Back Office Outsourcing

25% Business Consulting

10% Accounting +1 service

10% Finance & Accounting Outsourcing (FAO)

Small Back Office Outsourcing company Valetime Group, is located in High Bank Lane Lostock, England. Their services include Back Office Outsourcing and Business Consulting.
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YDP Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prestwich, England

Services provided

100% Call Center Services

YDP Solutions is a small Prestwich, England-based call center service. Their services include Call Center Services.
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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Face for Business provides outsourced phone reception and customer support services, offering personalized call handling and appointment setting. Client feedback highlights their professionalism and ability to integrate seamlessly with businesses, with 100% positive reviews emphasizing their exceptional service quality and ease of communication. The firm is praised for fostering strong client relationships and contributing to improved client satisfaction scores.

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Reviews mention Easy to reach
Clients have consistently praised Face for Business for their excellent communication and accessibility. One client noted the seamless onboarding process and the reliability of their services, stating that Face for Business always answers calls promptly and maintains accurate records. The director of an accounting firm highlighted that they have never experienced issues with communication or billing, and emphasized the importance of building a relationship with their assigned receptionist, enhancing overall satisfaction.

Virtual Receptionist Services for Accounting Firm

5.0 Feb 28, 2022

We’ve never had a problem with communications or billing. Face for Business always picks up after an acceptable number of rings. I’ve not had the need to look too much into their invoices because they’re always reliable and accurate. We communicate via emails and phone calls.
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe Face for Business as a dependable partner for call answering, noting their high service standards, regular updates, and effective communication. They highlight the company's role in enhancing client interactions and overall business efficiency.
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LEAPFLY

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Manchester, England

Services provided

15% CRM Consulting and SI

15% Digital Strategy

15% Direct Marketing +4 services

15% Marketing Strategy

15% Sales Outsourcing

15% Web Development

10% Business Consulting

LEAPFLY is a small Direct Marketing company located in Manchester, England. Their services include Direct Marketing and Sales Outsourcing.
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ISS Engineering Group Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Heywood, England

Services provided

60% Engineering

20% Digital Engineering

10% Business Consulting +1 service

10% Call Center Services

Engineering company ISS Engineering Group Ltd is in Heywood, England. Their services include Engineering and Digital Engineering.
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INFO BPO

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Rochdale , England

Services provided

15% E-Commerce Development

10% Custom Software Development

10% Low/No Code Development +19 services

10% Web Development

7% Search Engine Optimization

5% Application Management & Support

5% Generative AI

5% Procurement Support

5% Sales Outsourcing

4% Call Center Services

2% AI Consulting

2% Business Consulting

2% Content Marketing

2% Customer Service Outsourcing

2% Digital Strategy

2% Document Digitization & Management

2% Ecommerce Marketing

2% Email Marketing

2% IoT Development

2% Mobile & App Marketing

2% Pay Per Click

2% Social Media Marketing

INFO BPO is a custom software development firm. Based in Rochdale , England, the agency was launched in 2024. Their services include Custom Software Development and Web Development.
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OperAi

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manchester, England

Services provided

30% AI Development

20% AI Agents

20% AI Consulting +3 services

10% Business Consulting

10% CRM Consulting and SI

10% Sales Outsourcing

OperAi is an AI company. They provide Artificial Intelligence and AI Consulting and were established in 2026. The firm is headquartered in Manchester, England.
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RevOps Finder

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Crewe, England

Services provided

50% Sales Outsourcing

40% Call Center Services

10% Social Media Marketing

RevOps Finder is a B2B telemarketing firm known for its comprehensive approach to outbound telemarketing services. Their clients commend them for their responsiveness and ability to deliver projects on time and within budget. The reviews indicate a 100% satisfaction rate, highlighting their honesty and effective project management, with an emphasis on aligning messaging with client goals.

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Industry Experience

RevOps Finder has demonstrated strong expertise in the Advertising & Marketing industry, particularly in B2B telemarketing. Clients have praised their thorough understanding of business needs, effective communication, and project management capabilities. Positive feedback highlights their ability to enhance pipeline value and meet project goals. The overall sentiment is highly favorable, suggesting they would be a suitable partner for businesses seeking impactful marketing solutions.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have reported a positive perception of RevOps Finder's cost and value for money, highlighting their services as well-priced and effective. One client noted an investment of $10,000–$15,000, resulting in significant pipeline value increases and successful project outcomes. They praised the company's ability to deliver on time and within budget, emphasizing the overall satisfaction with the investment made. The sentiment is overwhelmingly positive, with clients expressing a desire to engage in further projects.
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PJ Web Solutions Ltd

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Bolton, England

Services provided

35% Back Office Outsourcing

35% Web Development

30% Web Design

Back Office Outsourcing company PJ Web Solutions Ltd was launched in 2000. The firm specializes in Back Office Outsourcing and Web Development.
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ConsultantCare

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

25% Back Office Outsourcing

20% Marketing Strategy

20% Public Relations +2 services

20% Transcription

15% Recruiting

ConsultantCare, a Back Office Outsourcing company, focuses on Back Office Outsourcing and Public Relations. The agency is headquartered in Manchester, England.
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Granby

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Blackburn, England

Services provided

25% Digital Strategy

25% IT Managed Services

19% Back Office Outsourcing +2 services

19% Customer Service Outsourcing

12% Call Center Services

Granby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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Hudson Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Drive, England

Services provided

80% Content Writing Services

20% Back Office Outsourcing

Content Writing Services company Hudson Outsourcing is based in Durham, England and London, England. Founded in 2015, the team offers Content Writing Services and Back Office Outsourcing.
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Drive, England

First Floor, Swan Buildings, 20 Swan Street
Drive, England M4 5JW
151 - 200

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ReveGro

4.7 5 reviews

$1,000+

$50 - $99 / hr

10 - 49

Crewe, England

Services provided

50% Sales Outsourcing

40% Call Center Services

10% Social Media Marketing

ReveGro is a sales and marketing agency praised for its ability to support business growth, lead generation, and brand visibility. Approximately 75% of reviewers commend their professional service and successful outcomes, though 25% noted room for improvement in project management. Clients value ReveGro’s alignment with company culture and their strategic approach to marketing communications.

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Reviews mention Easy to work with
Clients consistently praise ReveGro for being easy to work with, highlighting their dedicated account manager and structured communication methods, including weekly meetings and monthly dashboards. One client specifically commended Heather's professional approach and her ability to engage effectively with all levels of an organization. Overall, the sentiment reflects satisfaction with ReveGro's collaborative nature and commitment to understanding client needs, contributing to a seamless working relationship.

Email Mktg & Sales Outsourcing for Drainage Maintenance Co

5.0 Feb 12, 2024

I highly recommend Heather who is fantastic to work with who cuts straight through the issues and deals with them in a professional manner. Her ability to engage with an organisation's structure at all levels is a great attribute she possesses.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ReveGro as offering good value for money, citing competitive pricing that fits their budgets. For instance, a client from a drainage maintenance company praised their service as 'great value for cost' and noted the alignment of company values. Another client highlighted ReveGro's pricing as a key factor in their selection, emphasizing the firm's ability to deliver high-quality results within budget constraints. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the return on investment.
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Sandbach, England (1) Salford, England (1) High Wycombe, England (1)

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Review Rating from Clients

4.3/5.0

Quality

4.0

Schedule

4.0

Cost

4.8

Willing to Refer

4.0

Clients in the area praise ReveGro for delivering comprehensive marketing solutions, including website redesigns and lead generation, with a focus on growth and long-term asset development. They value transparent communication and project management, though some note room for improved consistency and proactive strategic input.
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The Contact Company

5.0 2 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead, England

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

The Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.

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Reviews mention Results-oriented
The feedback regarding The Contact Company's results-oriented approach is overwhelmingly positive. Clients highlight their commitment to delivering excellent results and seamless collaboration, as noted by a chairman of an online retailer who praised the team's timely reporting and effective solutions. Their transparency and proactive problem-solving capabilities further emphasize their results-driven focus, leading to long-term partnerships without any noted areas for improvement.

Call Center Services for Children's Retailer

5.0 Jan 24, 2019

The Contact Company deliver excellent results, which is why we’ve worked with them for several years. Our collaboration has been seamless. The team delivers timely reports and solutions as needed.
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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients consistently highlight The Contact Company’s exceptional value for money, noting their competitive pricing structures and high-quality service. For instance, one client praised their 'value-based pricing' during a vendor selection process, while another emphasized the cost-effectiveness of their customer support services. Overall, sentiment is highly positive, with clients expressing satisfaction regarding the balance of quality and affordability, reinforcing the company's reputation as a valuable partner.
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United States (1) England (1)

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Birkenhead, England

Kingsgate, 1 Tower Wharf,
Birkenhead, England CH41 1LH
101 - 150

0845.303.4333

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Clear Presentations Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Manchester, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Clear Presentations Ltd is a branding company. They focus on Branding and Call Center Services and were launched in 1985.
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Sonassi

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Salford Quays, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Sonassi is a small Salford Quays, England-based branding firm. The team focuses on Branding and Call Center Services.
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Your Office & PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Runcorn, England

Services provided

100% Call Center Services

Your Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
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Advantage VA

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Middleton, England

Services provided

100% Back Office Outsourcing

Small Back Office Outsourcing company Advantage VA, is headquartered in Middleton, England. The team offers Back Office Outsourcing.
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Precision PA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manchester, England

Services provided

20% Back Office Outsourcing

20% Graphic Design

20% Logo +2 services

20% Transcription

20% Web Design

Established in 2018, Precision PA is a small web design agency located in Manchester, England. Their team specializes in Web Design and Graphic Design.
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Centurion Claims Management Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Swinton, England

Services provided

100% Back Office Outsourcing

Centurion Claims Management Ltd is a Back Office Outsourcing company. Their small team is located in Swinton, England. Their services include Back Office Outsourcing.
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Toucan Telemarketing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Congleton, England

Services provided

54% Call Center Services

36% Sales Outsourcing

10% Back Office Outsourcing

Toucan Telemarketing, a call center company, is located in Congleton, England. Their services include Call Center Services and Sales Outsourcing.
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List of the Top Manchester BPO Services

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