Top BPO Companies in Manchester

Ratings Updated: October 26, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, England

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Hugo Inc. is overwhelmingly positive. Clients have praised the company's adaptability in meeting evolving project needs and timelines. For instance, one CMO noted Hugo's 'flexibility has been a game-changer' for their operations, allowing for rapid scaling without bureaucratic delays. Similarly, another client emphasized that Hugo's team was 'incredibly easy and fun to work with,' showcasing their willingness to adjust to client requirements seamlessly. Overall, Hugo Inc. is recognized for its exceptional flexibility and responsiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs. What I like most about Hugo is their team's ability to tackle complex problems head-on without needing constant direction. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners.
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Customer Support for IT Company

5.0 Aug 24, 2023

Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, England

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Manchester, England

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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More responsive than most other service providers

MarKam Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (4) Bulgaria (3) England (1)

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PREMIUMHELP

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Manchester, England

Services provided

60% Back Office Outsourcing

20% Social Media Marketing

10% Customer Service Outsourcing +1 service

10% Graphic Design

PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

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Industry Experience

PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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Education

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
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Manchester, England

13th Floor, City Tower,
Manchester, England M1 4BT
50 - 75

9962476758

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Flowd

5.0 4 reviews

$5,000+

Undisclosed

10 - 49

Manchester, England

Services provided

50% Email Marketing

50% Sales Outsourcing

Flowd is a lead generation and email marketing agency that excels in fostering client relationships and delivering high-quality leads. Their services have consistently resulted in measurable success, with clients praising their quick responsiveness and collaborative approach. Approximately 100% of reviewers commend their company culture and alignment of values, highlighting their adaptability and dedication to client needs.

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Reviews mention High-quality work
Clients have consistently praised Flowd for their high-quality work, noting their impressive ability to generate leads effectively. One client highlighted the company's quick responsiveness and their unique approach of managing everything in-house, which simplifies processes for clients. Additionally, the commitment to incorporating client feedback has been recognized, further emphasizing Flowd's dedication to delivering exceptional results. Overall, the sentiment reflects strong satisfaction with the quality of work provided.

Lead Generation for Real Estate Company

5.0 May 3, 2023

They bring everything in-house to make things simple and easy for the client. Consistently delivers leads and takes on board feedback.
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Industry Experience

Flowd has demonstrated effective expertise in various industries, including Business Services, Real Estate, and Advertising & Marketing. Clients commend their ability to generate leads and enhance client relationships through personalized outreach, leading to measurable success such as increased meetings and closed deals. Overall sentiment across these industries reflects high satisfaction with Flowd's responsiveness, collaborative approach, and commitment to client goals, making them a strong partner for businesses seeking growth in these sectors.
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Business services Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Flowd's pricing relative to the value delivered. One client noted that the leads generated allowed them to cover three months of costs within the first month, highlighting strong return on investment. Another emphasized the efficiency and responsiveness of Flowd's team, which contributed significantly to their project success. Overall, feedback reflects a positive sentiment regarding the balance of cost and effectiveness, with many clients indicating that Flowd exceeded their expectations.
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England (2) Ireland (1) Spain (1)

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Manchester, England

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Timely
The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership.

Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Manchester, England

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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Reviews mention Innovative
The sentiment regarding Remote Team Solutions' innovative approach is overwhelmingly positive. Clients highlight their 'innovative approach to remote recruiting' and commend their ability to streamline a traditionally cumbersome process. One client noted, 'Remote Team Solutions made it feel like a breeze' to find suitable candidates, emphasizing their dedication to quality and personalized service. Their commitment to understanding unique client needs and adapting to them showcases their forward-thinking methodology, making them a valuable partner in the modern workforce.

Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work. In essence, Remote Team Solutions has redefined what it means to find, hire, and retain remote talent.
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0 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Manchester, England

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Exceptional performance
TechSpeed Inc. consistently receives exceptional feedback for their performance, particularly in data entry and web development projects. Clients commend their efficiency, accuracy, and organizational skills, noting that projects are completed on time and with minimal errors. One client emphasized their reliance on TechSpeed for a complex data entry task involving nearly 5,000 records, stating it was completed flawlessly. Another client praised the speed and value of their work, leading to repeat business. Overall, the sentiment towards TechSpeed is overwhelmingly positive, with no reported areas for improvement.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient is reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to admired.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Amazon Consultant

5.0 8 reviews

$1,000+

< $25 / hr

50 - 249

London, England

Services provided

25% Advertising

25% Business Consulting

25% Marketing Strategy +1 service

25% Sales Outsourcing

Amazon Consultant is a marketing agency specializing in Amazon platform services, including product listings, keyword research, and FBA setup. Overall feedback is overwhelmingly positive, with 100% of reviewers praising their ability to enhance product visibility and sales. Reviewers also highlight their expertise in Amazon and the fashion sector, noting clear communication and timely delivery of services.

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Industry Experience

Amazon Consultant has demonstrated strong expertise in the Advertising & Marketing industry, particularly within the fashion retail sector. Clients commend their effective management of Amazon store setups, improved product visibility, and sales growth. The feedback highlights their clear communication, timely delivery, and deep understanding of both Amazon's platform and industry trends. Overall, they are well-suited for projects in advertising and fashion, with a reputation for delivering measurable success.
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Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised the company for providing good value for money, with one stating that the 'pricing fit our budget' and highlighting a 'great culture fit.' The effective management of their Amazon store led to significant sales growth, demonstrating that the investment yielded positive results. Overall sentiment is favorable, with clients appreciating the balance of cost and service quality, although suggestions for improved reporting access were noted.
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Mi PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

50% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

5% Finance & Accounting Outsourcing (FAO)

Mi PA is an answering service company. The team is in Manchester, England, and their services include Call Center Services and Customer Service Outsourcing.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stockport, England

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1 service

10% Email Marketing

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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Stockport, England

Saint Thomas's Place
Stockport, England SK1
21 - 30

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AlldayPA

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Salford, England

Services provided

62% Call Center Services

15% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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ServicesNow Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Manchester, England

Services provided

35% Back Office Outsourcing

35% Customer Service Outsourcing

30% Transcription

ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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FM Outsource

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Bury, England

Services provided

80% Customer Service Outsourcing

10% Business Consulting

5% Transcription +1 service

5% Translation

FM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.
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Snappy Assistance

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Cheadle, England

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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Connect.Studio

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bolton, England

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Connect.Studio, a small answering service company, is in Bolton, England. Their services include Call Center Services and Customer Service Outsourcing.
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Fibonatix

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

70% Back Office Outsourcing

30% Customer Service Outsourcing

Established in 2010, Fibonatix is a small Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Raecan Marketing Solutions Ltd

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Ramsbottom, England

Services provided

60% Call Center Services

10% Direct Marketing

10% Marketing Strategy +4 services

5% Corporate Training & Coaching

5% Email Marketing

5% Search Engine Optimization

5% Social Media Marketing

Raecan Marketing Solutions Ltd is a call center headquartered in Ramsbottom, England. The team focuses on Call Center Services and Marketing Strategy.
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Facets Commercial Consulting

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Denton, England

Services provided

60% Sales Outsourcing

20% Marketing Strategy

20% Recruiting

Sales Outsourcing company Facets Commercial Consulting provides Sales Outsourcing and Marketing Strategy. They are located in Denton, England.
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Tysers

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Manchester, England

Services provided

70% Insurance Services & Brokers

30% Back Office Outsourcing

Tysers is an Insurance Services & Brokers company. They are in Manchester, England and London, England and have large team. They provide Insurance Services & Brokers and Back Office Outsourcing.
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ZAGZTECH

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Manchester,london, England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Advertising +3 services

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

ZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
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Manchester,london, England

106 great Western st.manchester
Manchester,london, England M14 4RA
2 - 5

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SHEDyt

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Manchester, England

Services provided

80% Document Digitization & Management

10% IT Managed Services

10% Other Design

SHEDyt, a Document Digitization & Management company, is in Manchester, England. Established in 2019, the team specializes in Document Digitization & Management and Other Design.
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Assured Events

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Cheadle, England

Services provided

75% Back Office Outsourcing

25% Media Planning & Buying

Back Office Outsourcing company Assured Events is based in Cheadle, England. Their services include Back Office Outsourcing and Media Planning & Buying.
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Intelling Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wythenshawe, England

Services provided

70% Call Center Services

30% HR Consulting

Established in 2012, Intelling Ltd is a small Wythenshawe, England-based call center. Their services include Call Center Services and HR Consulting.
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National IT Disposal

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stretford, England

Services provided

100% Document Digitization & Management

Located in Stretford, England, National IT Disposal is a small Document Digitization & Management company. The team focuses on Document Digitization & Management.
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SD Waste Paper Recycling Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

100% Document Digitization & Management

SD Waste Paper Recycling Centre is a Document Digitization & Management company. The Manchester, England-based firm was launched in 1988. Their team focuses on Document Digitization & Management.
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Shred-on-Site

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bury, England

Services provided

100% Document Digitization & Management

Headquartered in Bury, England and London, England, Shred-on-Site is a small Document Digitization & Management company. Their services include Document Digitization & Management.
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Pearl Scan Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

75% Document Digitization & Management

25% Cloud Consulting & SI

Pearl Scan Group is a Manchester, England-based Document Digitization & Management company. Their services include Document Digitization & Management and cloud consulting & SI.
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Ardent Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

100% Back Office Outsourcing

Ardent Support is a Back Office Outsourcing company founded in 2018. The firm offers Back Office Outsourcing, and is small.
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Morgan Digital

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Warrington, England

Services provided

20% Back Office Outsourcing

20% Branding

20% Content Writing Services +2 services

20% E-Commerce Development

20% Search Engine Optimization

Morgan Digital is a Warrington, England-based branding agency. They focus on Branding and Search Engine Optimization.
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Loop Outsourcing

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Bury, England

Services provided

30% Call Center Services

25% Search Engine Optimization

15% Social Media Marketing +4 services

10% Email Marketing

10% IT Managed Services

5% Advertising

5% Branding

Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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The AR Dept.

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

Manchester, England

Services provided

70% AI Agents

30% Back Office Outsourcing

The AR Dept. Is a small AI Agents company founded in 2025. Their services include AI Agents and Back Office Outsourcing.
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Valetime Group

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

High Bank Lane Lostock, England

Services provided

55% Back Office Outsourcing

25% Business Consulting

10% Accounting +1 service

10% Finance & Accounting Outsourcing (FAO)

Small Back Office Outsourcing company Valetime Group, is located in High Bank Lane Lostock, England. Their services include Back Office Outsourcing and Business Consulting.
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YDP Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prestwich, England

Services provided

100% Call Center Services

YDP Solutions is a small Prestwich, England-based call center service. Their services include Call Center Services.
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RMA Accountants LTD

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ashton-under-Lyne, England

Services provided

25% Business Consulting

25% Compliance Consulting

25% Document Digitization & Management +1 service

25% Finance & Accounting Outsourcing (FAO)

RMA Accountants LTD is a Business Consulting company. The team offers Business Consulting and Finance & Accounting Outsourcing (FAO), and the company is located in Ashton-under-Lyne, England.
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Vector Recruitment Solutions

Not yet reviewed

$1,000+

$300+ / hr

2 - 9

Manchester, England

Services provided

30% Business Consulting

20% Direct Marketing

20% Public Relations +2 services

20% Sales Outsourcing

10% Other

Vector Recruitment Solutions is a Business Consulting company founded in 2018. The team specializes in Business Consulting and Direct Marketing and is based in Crawley, England and London, England.
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Manchester, England

Piccadilly Station Approach
Manchester, England M1 2GH
2 - 5

01737 452 507

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Candy Management Consultants

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Stockport, England

Services provided

40% Compliance Consulting

20% Business Consulting

20% Business Continuity Management +1 service

20% Document Digitization & Management

Candy Management Consultants is a Compliance Consulting company. They are based in Stockport, England. Their team specializes in Compliance Consulting and Business Consulting.
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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Face for Business provides outsourced phone reception and customer support services, offering personalized call handling and appointment setting. Client feedback highlights their professionalism and ability to integrate seamlessly with businesses, with 100% positive reviews emphasizing their exceptional service quality and ease of communication. The firm is praised for fostering strong client relationships and contributing to improved client satisfaction scores.

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Reviews mention Receptive
Clients express a highly positive sentiment regarding Face for Business's receptiveness. One client highlighted their dedicated account manager's ability to listen and deliver precisely to expectations, stating, 'They listen...and deliver precisely against our remit.' Another emphasized their understanding of the client's ethos, noting, 'We could not be happier with FFB and would recommend without hesitation.' Overall, feedback indicates that Face for Business is attentive and effectively meets client needs.

Customer Support for Vaping & CBD Products Manufacturer

4.5 Feb 24, 2022

They listen...and deliver precisely against our remit. Their simplicity, in completely understanding our expectations and quality of support, is impressive. We now view them as an integral part of OUR COMPANY and not an external contractor.
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local businesses commend Face for Business for combining attentive call handling with ongoing communication and recorded calls. One client reports converting more customers than expected and says the service has exceeded expectations.
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LEAPFLY

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Manchester, England

Services provided

15% CRM Consulting and SI

15% Digital Strategy

15% Direct Marketing +4 services

15% Marketing Strategy

15% Sales Outsourcing

15% Web Development

10% Business Consulting

LEAPFLY is a small Direct Marketing company located in Manchester, England. Their services include Direct Marketing and Sales Outsourcing.
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RevOps Finder

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Crewe, England

Services provided

50% Sales Outsourcing

40% Call Center Services

10% Social Media Marketing

RevOps Finder is a B2B telemarketing firm known for its comprehensive approach to outbound telemarketing services. Their clients commend them for their responsiveness and ability to deliver projects on time and within budget. The reviews indicate a 100% satisfaction rate, highlighting their honesty and effective project management, with an emphasis on aligning messaging with client goals.

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Industry Experience

RevOps Finder has demonstrated strong expertise in the Advertising & Marketing industry, particularly in B2B telemarketing. Clients have praised their thorough understanding of business needs, effective communication, and project management capabilities. Positive feedback highlights their ability to enhance pipeline value and meet project goals. The overall sentiment is highly favorable, suggesting they would be a suitable partner for businesses seeking impactful marketing solutions.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have reported a positive perception of RevOps Finder's cost and value for money, highlighting their services as well-priced and effective. One client noted an investment of $10,000–$15,000, resulting in significant pipeline value increases and successful project outcomes. They praised the company's ability to deliver on time and within budget, emphasizing the overall satisfaction with the investment made. The sentiment is overwhelmingly positive, with clients expressing a desire to engage in further projects.
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PJ Web Solutions Ltd

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Bolton, England

Services provided

35% Back Office Outsourcing

35% Web Development

30% Web Design

Back Office Outsourcing company PJ Web Solutions Ltd was launched in 2000. The firm specializes in Back Office Outsourcing and Web Development.
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ISS Engineering Group Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Heywood, England

Services provided

60% Engineering

20% Digital Engineering

10% Business Consulting +1 service

10% Call Center Services

Engineering company ISS Engineering Group Ltd is in Heywood, England. Their services include Engineering and Digital Engineering.
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INFO BPO

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Rochdale , England

Services provided

15% E-Commerce Development

10% Custom Software Development

10% Low/No Code Development +19 services

10% Web Development

7% Search Engine Optimization

5% Application Management & Support

5% Generative AI

5% Procurement Support

5% Sales Outsourcing

4% Call Center Services

2% AI Consulting

2% Business Consulting

2% Content Marketing

2% Customer Service Outsourcing

2% Digital Strategy

2% Document Digitization & Management

2% Ecommerce Marketing

2% Email Marketing

2% IoT Development

2% Mobile & App Marketing

2% Pay Per Click

2% Social Media Marketing

INFO BPO is a custom software development firm. Based in Rochdale , England, the agency was launched in 2024. Their services include Custom Software Development and Web Development.
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OperAi

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manchester, England

Services provided

30% AI Development

20% AI Agents

20% AI Consulting +3 services

10% Business Consulting

10% CRM Consulting and SI

10% Sales Outsourcing

OperAi is an AI company. They provide Artificial Intelligence and AI Consulting and were established in 2026. The firm is headquartered in Manchester, England.
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ConsultantCare

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

25% Back Office Outsourcing

20% Marketing Strategy

20% Public Relations +2 services

20% Transcription

15% Recruiting

ConsultantCare, a Back Office Outsourcing company, focuses on Back Office Outsourcing and Public Relations. The agency is headquartered in Manchester, England.
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Hudson Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Drive, England

Services provided

80% Content Writing Services

20% Back Office Outsourcing

Content Writing Services company Hudson Outsourcing is based in Durham, England and London, England. Founded in 2015, the team offers Content Writing Services and Back Office Outsourcing.
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Drive, England

First Floor, Swan Buildings, 20 Swan Street
Drive, England M4 5JW
151 - 200

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ReveGro

4.7 5 reviews

$1,000+

$50 - $99 / hr

10 - 49

Crewe, England

Services provided

50% Sales Outsourcing

40% Call Center Services

10% Social Media Marketing

ReveGro is a sales and marketing agency praised for its ability to support business growth, lead generation, and brand visibility. Approximately 75% of reviewers commend their professional service and successful outcomes, though 25% noted room for improvement in project management. Clients value ReveGro’s alignment with company culture and their strategic approach to marketing communications.

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Reviews mention Professional
Clients consistently commend ReveGro for their professionalism and effective project management. One client highlighted the impressive dedication of their account manager, noting a 'high professional standard' throughout the engagement. Another client praised the proactive and knowledgeable relationship established through regular virtual meetings. Overall, feedback reflects a strong sentiment of professionalism, with no significant areas for improvement identified, underscoring ReveGro's commitment to delivering quality service.

Email Mktg & Sales Outsourcing for Drainage Maintenance Co

5.0 Feb 12, 2024

The drive and impact Heather has on the business is fabulous. Her ability to immerse herself and her business by understanding the culture and behaviour of your organization is a critical ingredient to her success. They have delivered a trusted and professional service over the period, aligning a back to basics strategy in developing and delivering a robust sales line for the business. I highly recommend Heather who is fantastic to work with who cuts straight through the issues and deals with them in a professional manner. Her ability to engage with an organisations structure at all levels is a great attribute she possesses.
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LinkedIn Marketing Campaing for Sustainability Consulting Co

5.0 Feb 9, 2024

Regular virtual meeting to explain the process and report on results. A highly professional, knowledgeable proactive relationship.
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Industry Experience

ReveGro has demonstrated expertise across diverse industries, including Financial Services, Construction, Utilities, and Consulting. Clients commend their ability to generate leads, enhance brand visibility, and increase revenue. The financial services sector noted strong project management early on but suggested improvements in communication. Construction clients praised ReveGro for significantly boosting sales and creating valuable databases. Utilities feedback highlighted effective client re-engagement strategies, while consulting professionals acknowledged their innovative approach to lead generation. Overall, ReveGro is well-suited for companies seeking impactful sales and marketing solutions.
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Select Industry to see insights

Consulting Financial services Construction Utilities

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Sandbach, England (1) Salford, England (1) High Wycombe, England (1)

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Review Rating from Clients

4.3/5.0

Quality

4.0

Schedule

4.0

Cost

4.8

Willing to Refer

4.0

Reviewers in Sandbach highlight ReveGro’s ability to combine website improvements with targeted marketing communications and sales support. A construction client says the team helped attract ideal customers, improve proposals, win new contracts, and build a prospect database while providing consistent day-to-day communication.
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The Contact Company

5.0 2 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead, England

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

The Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.

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Reviews mention Timely
The overall sentiment regarding timeliness in The Contact Company's service is highly positive. Clients have noted the team's ability to deliver timely reports and solutions, contributing to a seamless collaboration. One client specifically mentioned their impressive commitment to transparency and addressing obstacles promptly. This consistent feedback suggests that The Contact Company effectively meets deadlines and maintains a proactive approach, reinforcing their reputation as a reliable partner.

Call Center Services for Children's Retailer

5.0 Jan 24, 2019

Our collaboration has been seamless. The team delivers timely reports and solutions as needed.
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Industry Experience

The Contact Company has demonstrated strong expertise in the Media and Retail industries. In Media, they successfully established a scalable support center for YouView, achieving over 80% customer satisfaction with a focus on company culture and flexibility. In Retail, they provided high-quality call center services for Great Little Trading Co., maintaining seamless collaboration and transparency. Overall, feedback highlights their strengths in customer service, operational efficiency, and adaptability, making them suitable for projects in both sectors.
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Select Industry to see insights

Retail Media

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United States (1) England (1)

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Birkenhead, England

Kingsgate, 1 Tower Wharf,
Birkenhead, England CH41 1LH
101 - 150

0845.303.4333

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Granby

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Blackburn, England

Services provided

25% Digital Strategy

25% IT Managed Services

19% Back Office Outsourcing +2 services

19% Customer Service Outsourcing

12% Call Center Services

Granby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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Clear Presentations Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Manchester, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Clear Presentations Ltd is a branding company. They focus on Branding and Call Center Services and were launched in 1985.
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Sonassi

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Salford Quays, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Sonassi is a small Salford Quays, England-based branding firm. The team focuses on Branding and Call Center Services.
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Advantage VA

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Middleton, England

Services provided

100% Back Office Outsourcing

Small Back Office Outsourcing company Advantage VA, is headquartered in Middleton, England. The team offers Back Office Outsourcing.
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Precision PA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manchester, England

Services provided

20% Back Office Outsourcing

20% Graphic Design

20% Logo +2 services

20% Transcription

20% Web Design

Established in 2018, Precision PA is a small web design agency located in Manchester, England. Their team specializes in Web Design and Graphic Design.
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Centurion Claims Management Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Swinton, England

Services provided

100% Back Office Outsourcing

Centurion Claims Management Ltd is a Back Office Outsourcing company. Their small team is located in Swinton, England. Their services include Back Office Outsourcing.
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Your Office & PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Runcorn, England

Services provided

100% Call Center Services

Your Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
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Toucan Telemarketing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Congleton, England

Services provided

54% Call Center Services

36% Sales Outsourcing

10% Back Office Outsourcing

Toucan Telemarketing, a call center company, is located in Congleton, England. Their services include Call Center Services and Sales Outsourcing.
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Top BPO Companies in Manchester

List of the Top Manchester BPO Services

Reviews mention Flexible

Content Mktg & Call Center Services for Cashback Gaming Co

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

CX Outsourcing for Financial Services Firm

Customer Support for IT Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accommodating

Call Center Services for Logistics & Supply Chain Company

Average Project Cost Breakdown

What Clients Have Said

MarKam Solutions is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Lead Generation for Real Estate Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Call Center Services for Luxury E-Commerce Company

BPO Services for E-Commerce Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Innovative

Remote Employee Recruitment for Digital Mktg & Web Dev Co

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional performance

Transcription Services for Consumer Credit Reporting Agency

Data Entry for Scholarship Fund

Data Entry for Scholarship Fund

Data Entry for Scholarship Fund

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Receptive

Customer Support for Vaping & CBD Products Manufacturer

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

Email Mktg & Sales Outsourcing for Drainage Maintenance Co

LinkedIn Marketing Campaing for Sustainability Consulting Co

Industry Experience

Select Industry to see insights

Reviews mention Timely

Call Center Services for Children's Retailer

Industry Experience

Select Industry to see insights

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List of the Top 3 Manchester BPO Services