Top BPO Companies in Manchester
123 Companies
List of the Top Manchester BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Manchester, EnglandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Manchester, EnglandServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Timely
Overall, client feedback regarding TECHSPEED INC's timeliness is overwhelmingly positive. Clients frequently highlight their ability to deliver work on or ahead of schedule, with one client noting, 'All deliverables were completed on time or ahead of deadline.' Another mentioned, 'They always deliver work on time.' Their proactive communication and responsiveness to urgent requests further reinforce their reputation for timely performance, as seen in multiple reviews where clients felt assured of receiving timely updates and solutions.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, and they always deliver work on time. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019The project is always completed within the time constraints provided and with little to no errors. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Data Entry & Mobile App Dev for Boutique Design Firm
5.0 Dec 17, 2018TechSpeed delivered the projects on time with competitive pricing. Both clients have signed on for more projects with us based on the results we delivered. The speed, accuracy, and value of their work were outstanding.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In recent reviews, clients have praised TECHSPEED INC for their professionalism, responsiveness, and high-quality deliverables. One client highlighted their effective data management capabilities, noting improvements in SEO and user experience. Another emphasized the company's speed and accuracy in providing election information. Overall, clients expressed complete satisfaction with the company's performance, citing timely communication and a proactive approach to project management. No significant areas for improvement were identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Manchester, EnglandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Manchester, England
Services provided
60% Back Office Outsourcing20% Social Media Marketing10% Customer Service Outsourcing +1 service10% Graphic DesignSee all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
Industry Experience
PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.Was this helpful?
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$5,000+Undisclosed10 - 49Manchester, England
Services provided
50% Email Marketing50% Sales OutsourcingSee all 4 projectsFlowd is a lead generation and email marketing agency that excels in fostering client relationships and delivering high-quality leads. Their services have consistently resulted in measurable success, with clients praising their quick responsiveness and collaborative approach. Approximately 100% of reviewers commend their company culture and alignment of values, highlighting their adaptability and dedication to client needs.
Reviews mention Accommodating
Clients have consistently praised Flowd for their accommodating nature, highlighting their ability to swiftly adapt to specific needs and preferences. One client noted, 'They were happy to test out extra features with us to see if it would improve our results.' Additionally, feedback emphasized their willingness to collaborate closely, with a client stating, 'If I do think of anything that could be improved, I am sure they are willing to work on it.' Overall, the sentiment reflects a strong appreciation for Flowd's flexibility and responsiveness.-
Lead Generation for Digital Marketing Agency
5.0 Oct 18, 2022The way they were able to adapt quickly to our needs and constantly working to improve their company structure and model. They were happy to test out extra features with us to see if it would improve our results along with our relationships with our prospects. For now, I'm very happy with their service, and if I do think of anything that could be improved, I am sure they are willing to work on it.
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Industry Experience
Flowd has demonstrated effective expertise in various industries, including Business Services, Real Estate, and Advertising & Marketing. Clients commend their ability to generate leads and enhance client relationships through personalized outreach, leading to measurable success such as increased meetings and closed deals. Overall sentiment across these industries reflects high satisfaction with Flowd's responsiveness, collaborative approach, and commitment to client goals, making them a strong partner for businesses seeking growth in these sectors.
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Business services Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Flowd's pricing relative to the value delivered. One client noted that the leads generated allowed them to cover three months of costs within the first month, highlighting strong return on investment. Another emphasized the efficiency and responsiveness of Flowd's team, which contributed significantly to their project success. Overall, feedback reflects a positive sentiment regarding the balance of cost and effectiveness, with many clients indicating that Flowd exceeded their expectations.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Manchester, EnglandServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 174 projectsRemote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.
18 of 18 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.Was this helpful?
Industry Experience
Remote CoWorker has successfully engaged with various industries including plumbing, real estate, medical, and legal services, providing tailored administrative support, lead generation, and operational efficiency. Feedback across the board highlights their responsiveness, attention to detail, and the ability to meet deadlines. Clients in the medical sector noted significant time savings, while those in real estate reported increased productivity. Overall sentiment reflects a strong alignment with client needs, making Remote CoWorker particularly suitable for businesses seeking reliable support in these sectors.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Manchester, EnglandServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Communicative
Clients consistently praise HelpSquad for their exceptional communication skills. One client highlighted the promptness and attention to detail displayed by the entire team, from sales to account management. They noted that tasks are completed on time and issues are resolved swiftly, reflecting the team's responsiveness to feedback. Overall, the sentiment regarding communication is overwhelmingly positive, emphasizing HelpSquad's commitment to effective client interactions.-
Conversion Optimization for Digital Marketing Agency
5.0 Nov 18, 2024They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company
5.0 Dec 10, 2025Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Manchester, EnglandServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Select VoiceCom for their exceptional organization and communication, noting responses within 24 hours and a willingness to adapt to client needs. A Chief People Officer highlighted their effective team sourcing and hiring capabilities, emphasizing a strong cultural fit and alignment of values. Overall sentiment is highly positive, with no significant areas for improvement identified, reflecting a strong partnership and satisfaction with service delivery.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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$1,000+Undisclosed2 - 9Manchester, England
Services provided
50% Direct Marketing50% Sales OutsourcingSee all 13 projectsInboxxia is a lead generation and email marketing company, renowned for its high-quality, result-driven services. Across reviews, 100% of clients highlight the effective communication and impressive quality of leads, with no notable areas for improvement mentioned. Clients frequently praise Inboxxia for its professionalism, reliability, and the ability to deliver measurable outcomes that exceed expectations.
Reviews mention Knowledgeable
Clients have consistently praised Inboxxia for their extensive knowledge of the email marketing industry, highlighting their ability to execute effective strategies. One client noted their impressive understanding, which significantly contributed to booking meetings with ideal prospects. Additionally, flexibility in project management and timely delivery were frequently mentioned, reinforcing the sentiment that Inboxxia is a knowledgeable partner capable of meeting client needs.-
Lead Generation for Logistics & Supply Chain Company
4.5 Oct 2, 2023The most impressive aspect of the company was their knowledge of the email marketing industry and how effective they were. This expertise was evident in their ability to book meetings with ideal prospects and build a pipeline of future business for my team. Their understanding of the industry allowed them to be very flexible in terms of delivery and respond well to my needs.
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Industry Experience
Inboxxia has demonstrated strong expertise in various industries including Advertising & Marketing, Financial Services, Energy & Natural Resources, and Education. Clients praised their ability to generate high-quality leads, ensure timely communication, and adapt strategies effectively. Overall sentiment across these sectors is highly positive, with clients noting significant impact on lead generation and sales growth, making Inboxxia a suitable choice for businesses seeking to enhance their outreach and lead management.
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Advertising & marketing Financial services Energy & natural resources Arts, entertainment & music Information technology Real estate Logistics & Supply Chain EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Inboxxia for delivering strong value for money, with feedback highlighting effective lead generation and high-quality results. Notably, one client remarked on the 'good value for cost' and another emphasized that Inboxxia's services fit their budget while exceeding expectations. Overall, the sentiment reflects satisfaction with the pricing relative to the outcomes achieved, indicating that clients feel they receive excellent service that justifies their investment.Was this helpful?
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$1,000+< $25 / hr50 - 249London, England
Services provided
25% Advertising25% Business Consulting25% Marketing Strategy +1 service25% Sales OutsourcingSee all 8 projectsAmazon Consultant is a marketing agency specializing in Amazon platform services, including product listings, keyword research, and FBA setup. Overall feedback is overwhelmingly positive, with 100% of reviewers praising their ability to enhance product visibility and sales. Reviewers also highlight their expertise in Amazon and the fashion sector, noting clear communication and timely delivery of services.
Industry Experience
Amazon Consultant has demonstrated strong expertise in the Advertising & Marketing industry, particularly within the fashion retail sector. Clients commend their effective management of Amazon store setups, improved product visibility, and sales growth. The feedback highlights their clear communication, timely delivery, and deep understanding of both Amazon's platform and industry trends. Overall, they are well-suited for projects in advertising and fashion, with a reputation for delivering measurable success.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised the company for providing good value for money, with one stating that the 'pricing fit our budget' and highlighting a 'great culture fit.' The effective management of their Amazon store led to significant sales growth, demonstrating that the investment yielded positive results. Overall sentiment is favorable, with clients appreciating the balance of cost and service quality, although suggestions for improved reporting access were noted.Was this helpful?
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UndisclosedUndisclosed10 - 49Manchester, England
Services provided
50% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +1 service5% Finance & Accounting Outsourcing (FAO)Mi PA is an answering service company. The team is in Manchester, England, and their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Stockport, England
Services provided
45% Call Center Services35% Sales Outsourcing10% Back Office Outsourcing +1 service10% Email MarketingKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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$1,000+< $25 / hr250 - 999Bury, England
Services provided
80% Customer Service Outsourcing10% Business Consulting5% Transcription +1 service5% TranslationFM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.
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$1,000+< $25 / hr50 - 249Serves Manchester, EnglandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Exceeds expectations
MarKam Solutions consistently exceeds client expectations across various projects. One client noted their 'extreme promptness' and ability to 'bring outside perspective and innovation,' while another highlighted their 'speed and quality of delivery.' A COO remarked on their 'attention to detail' and 'excellent communication skills,' stating that their experience has 'exceeded expectations.' Overall, clients express high satisfaction, indicating a strong alignment with their needs and objectives.-
Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Honestly, as I write this our experience has exceeded our expectations. Every deliverable was met on a timely and professional manner. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working. Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Customer Services & Sales Staffing for Auto Transport Co
5.0 Mar 19, 2025They are extremely prompt and have exceeded our expectations in many areas. Their ability to learn quickly and scale combined with leveraging their outside experience is impressive.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback on MarKam Solutions highlights their exceptional project management and adaptability. Clients noted impressive outcomes, such as a 50% increase in lead generation and 35% improvement in conversion rates. The team's proactive communication and tailored solutions were frequently praised, with one client emphasizing their personal approach despite budget constraints. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified, indicating a strong fit for diverse project needs.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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$100,000+Undisclosed10,000+Serves Manchester, EnglandServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves Manchester, EnglandServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Transparent
Clients have praised Big Outsource for their transparency and proactive communication throughout the project. One client highlighted their 'outstanding project management' and noted that responses to needs were 'quick,' emphasizing appreciation for their transparency. Overall, the sentiment reflects a strong alignment with the company's values, leading to improved customer satisfaction and efficient service delivery.-
Customer Support for Telecommunications Company
5.0 Aug 5, 2023Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+< $25 / hr250 - 999Salford, England
Services provided
62% Call Center Services15% Customer Service Outsourcing13% Back Office Outsourcing +1 service10% Sales OutsourcingCall center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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UndisclosedUndisclosed250 - 999Manchester, England
Services provided
35% Back Office Outsourcing35% Customer Service Outsourcing30% TranscriptionServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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UndisclosedUndisclosed250 - 999Serves Manchester, EnglandServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Reviews mention Professional
The overall sentiment regarding professionalism at Remote Team Solutions is highly positive. Clients consistently commend their accountability, timeliness, and responsiveness. One client noted their project management team was 'always accountable, exact, and on time,' while another highlighted their 'timely, communicative and professional' approach. Additionally, the integrity and culture of the team were frequently praised, with one client stating, 'Their dedication to quality and innovative approach make them an invaluable partner.' Overall, Remote Team Solutions is perceived as a reliable and professional service provider.-
Outsourcing & Recruitment for HR Company
5.0 Nov 17, 2023They were timely, communicative and professional. The quality of the kick off meeting was impressive.
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Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023From the very beginning, their team demonstrated a deep understanding of our unique needs. Their meticulous approach to screening and vetting candidates ensured that every individual presented was not only a match on paper but also a potential fit for our specific work dynamics. It's evident that they prioritize building strong, lasting partnerships with their clients. Their excellence, professionalism, and commitment have exceeded my highest expectations.
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Customer Service Outsourcing for Pest Control Co
5.0 May 21, 2025The project management team at Remote Team Solutions is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world class experience.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed10 - 49Serves Manchester, EnglandServices provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Undisclosed$25 - $49 / hr2 - 9Cheadle, England
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSnappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bolton, England
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingConnect.Studio, a small answering service company, is in Bolton, England. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Ramsbottom, England
Services provided
60% Call Center Services10% Direct Marketing10% Marketing Strategy +4 services5% Corporate Training & Coaching5% Email Marketing5% Search Engine Optimization5% Social Media MarketingRaecan Marketing Solutions Ltd is a call center headquartered in Ramsbottom, England. The team focuses on Call Center Services and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Manchester, England
Services provided
70% Back Office Outsourcing30% Customer Service OutsourcingEstablished in 2010, Fibonatix is a small Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Denton, England
Services provided
60% Sales Outsourcing20% Marketing Strategy20% RecruitingSales Outsourcing company Facets Commercial Consulting provides Sales Outsourcing and Marketing Strategy. They are located in Denton, England.
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$1,000+< $25 / hr2 - 9Manchester,london, England
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Advertising +3 services10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
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Undisclosed$50 - $99 / hr10 - 49Manchester, England
Services provided
80% Document Digitization & Management10% IT Managed Services10% Other DesignSHEDyt, a Document Digitization & Management company, is in Manchester, England. Established in 2019, the team specializes in Document Digitization & Management and Other Design.
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UndisclosedUndisclosed1,000 - 9,999Manchester, England
Services provided
70% Insurance Services & Brokers30% Back Office OutsourcingTysers is an Insurance Services & Brokers company. They are in Manchester, England and London, England and have large team. They provide Insurance Services & Brokers and Back Office Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Warrington, England
Services provided
20% Back Office Outsourcing20% Branding20% Content Writing Services +2 services20% E-Commerce Development20% Search Engine OptimizationMorgan Digital is a Warrington, England-based branding agency. They focus on Branding and Search Engine Optimization.
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$1,000+Undisclosed10 - 49Bury, England
Services provided
30% Call Center Services25% Search Engine Optimization15% Social Media Marketing +4 services10% Email Marketing10% IT Managed Services5% Advertising5% BrandingLoop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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$10,000+$150 - $199 / hr10 - 49Cheadle, England
Services provided
75% Back Office Outsourcing25% Media Planning & BuyingBack Office Outsourcing company Assured Events is based in Cheadle, England. Their services include Back Office Outsourcing and Media Planning & Buying.
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UndisclosedUndisclosed10 - 49Wythenshawe, England
Services provided
70% Call Center Services30% HR ConsultingEstablished in 2012, Intelling Ltd is a small Wythenshawe, England-based call center. Their services include Call Center Services and HR Consulting.
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UndisclosedUndisclosed10 - 49Stretford, England
Services provided
100% Document Digitization & ManagementLocated in Stretford, England, National IT Disposal is a small Document Digitization & Management company. The team focuses on Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Manchester, England
Services provided
100% Document Digitization & ManagementSD Waste Paper Recycling Centre is a Document Digitization & Management company. The Manchester, England-based firm was launched in 1988. Their team focuses on Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Bury, England
Services provided
100% Document Digitization & ManagementHeadquartered in Bury, England and London, England, Shred-on-Site is a small Document Digitization & Management company. Their services include Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Manchester, England
Services provided
75% Document Digitization & Management25% Cloud Consulting & SIPearl Scan Group is a Manchester, England-based Document Digitization & Management company. Their services include Document Digitization & Management and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Manchester, England
Services provided
100% Back Office OutsourcingArdent Support is a Back Office Outsourcing company founded in 2018. The firm offers Back Office Outsourcing, and is small.
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$1,000+$300+ / hr2 - 9Manchester, England
Services provided
30% Business Consulting20% Direct Marketing20% Public Relations +2 services20% Sales Outsourcing10% OtherVector Recruitment Solutions is a Business Consulting company founded in 2018. The team specializes in Business Consulting and Direct Marketing and is based in Crawley, England and London, England.
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UndisclosedUndisclosed2 - 9Ashton-under-Lyne, England
Services provided
25% Business Consulting25% Compliance Consulting25% Document Digitization & Management +1 service25% Finance & Accounting Outsourcing (FAO)RMA Accountants LTD is a Business Consulting company. The team offers Business Consulting and Finance & Accounting Outsourcing (FAO), and the company is located in Ashton-under-Lyne, England.
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UndisclosedUndisclosed2 - 9Stockport, England
Services provided
40% Compliance Consulting20% Business Consulting20% Business Continuity Management +1 service20% Document Digitization & ManagementCandy Management Consultants is a Compliance Consulting company. They are based in Stockport, England. Their team specializes in Compliance Consulting and Business Consulting.
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$1,000+< $25 / hr2 - 9High Bank Lane Lostock, England
Services provided
55% Back Office Outsourcing25% Business Consulting10% Accounting +1 service10% Finance & Accounting Outsourcing (FAO)Small Back Office Outsourcing company Valetime Group, is located in High Bank Lane Lostock, England. Their services include Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed2 - 9Prestwich, England
Services provided
100% Call Center ServicesYDP Solutions is a small Prestwich, England-based call center service. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Stretford, England
Services provided
100% Call Center ServicesLocated in Stretford, England, Status Contact Centres is a small answering service company. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Manchester, England
Services provided
50% Call Center Services30% Business Consulting20% AccountingLocated in Manchester, England, Wilkinson PPI Limited is a small call center service. The team focuses on Call Center Services and Business Consulting.
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 3 projectsFace for Business is a company providing professional virtual receptionist and call answering services, praised for their personalized approach and seamless integration into client operations. Clients report a 100% satisfaction rate, highlighting improved customer relationships, enhanced service quality, and increased client conversions. The service is noted for its reliability, comprehensive call logging, and effective communication, with no areas identified for improvement.
Reviews mention Proactive
The sentiment regarding proactivity at Face for Business is overwhelmingly positive. Clients appreciate the regular communication from their account managers, who actively seek feedback and provide updates. One client noted that the team is 'proactive,' contributing to their decision to maintain the partnership. Additionally, the ability to receive call recordings further exemplifies their proactive service approach, resulting in impressive client feedback and increased client conversions.-
Answering Services for Financial Adviser Firm
5.0 Feb 24, 2022The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken. They are proactive, and we have no intention of changing Face For Business for another agency.
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Industry Experience
Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of ÂŁ300-ÂŁ350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in Southport highlight Face for Business’s high-quality call management, contributing to increased client engagement. Their dedicated team provides comprehensive call handling, detailed messaging, and consistent communication, making them a trusted partner for financial advisory firms seeking dependable support.Read Local ReviewsWas this helpful?
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$1,000+$50 - $99 / hr2 - 9Manchester, England
Services provided
15% CRM Consulting and SI15% Digital Strategy15% Direct Marketing +4 services15% Marketing Strategy15% Sales Outsourcing15% Web Development10% Business ConsultingLEAPFLY is a small Direct Marketing company located in Manchester, England. Their services include Direct Marketing and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Heywood, England
Services provided
60% Engineering20% Digital Engineering10% Business Consulting +1 service10% Call Center ServicesEngineering company ISS Engineering Group Ltd is in Heywood, England. Their services include Engineering and Digital Engineering.
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$1,000+< $25 / hr2 - 9Rochdale , England
Services provided
15% E-Commerce Development10% Custom Software Development10% Low/No Code Development +19 services10% Web Development7% Search Engine Optimization5% Application Management & Support5% Generative AI5% Procurement Support5% Sales Outsourcing4% Call Center Services2% AI Consulting2% Business Consulting2% Content Marketing2% Customer Service Outsourcing2% Digital Strategy2% Document Digitization & Management2% Ecommerce Marketing2% Email Marketing2% IoT Development2% Mobile & App Marketing2% Pay Per Click2% Social Media MarketingINFO BPO is a custom software development firm. Based in Rochdale , England, the agency was launched in 2024. Their services include Custom Software Development and Web Development.
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$1,000+$25 - $49 / hr10 - 49Crewe, England
Services provided
50% Sales Outsourcing40% Call Center Services10% Social Media MarketingSee all 1 projectsProspect Connect is a B2B telemarketing company that excels in outbound telemarketing services. They have demonstrated success by significantly increasing their clients' pipeline value, achieving all set goals. The feedback is overwhelmingly positive, with 100% of reviewers appreciating their project management skills, timely delivery, and impressive honesty.
Industry Experience
RevOps Finder has demonstrated strong expertise in the Advertising & Marketing industry, particularly in B2B telemarketing. Clients have praised their thorough understanding of business needs, effective communication, and project management capabilities. Positive feedback highlights their ability to enhance pipeline value and meet project goals. The overall sentiment is highly favorable, suggesting they would be a suitable partner for businesses seeking impactful marketing solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Prospect Connect offers strong value for money, with one client noting an investment of $10,000–$15,000 that resulted in a significant increase in pipeline value and successful goal achievement. Their services were delivered on time and within budget, highlighting their cost-effectiveness. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided, reinforcing their reputation for honesty and responsiveness.Was this helpful?
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$5,000+$100 - $149 / hr2 - 9Bolton, England
Services provided
35% Back Office Outsourcing35% Web Development30% Web DesignBack Office Outsourcing company PJ Web Solutions Ltd was launched in 2000. The firm specializes in Back Office Outsourcing and Web Development.
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UndisclosedUndisclosed10 - 49Manchester, England
Services provided
25% Back Office Outsourcing20% Marketing Strategy20% Public Relations +2 services20% Transcription15% RecruitingConsultantCare, a Back Office Outsourcing company, focuses on Back Office Outsourcing and Public Relations. The agency is headquartered in Manchester, England.
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$10,000+$150 - $199 / hr50 - 249Blackburn, England
Services provided
25% Digital Strategy25% IT Managed Services19% Back Office Outsourcing +2 services19% Customer Service Outsourcing12% Call Center ServicesGranby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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UndisclosedUndisclosed50 - 249Drive, England
Services provided
80% Content Writing Services20% Back Office OutsourcingContent Writing Services company Hudson Outsourcing is based in Durham, England and London, England. Founded in 2015, the team offers Content Writing Services and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Crewe, England
Services provided
50% Sales Outsourcing40% Call Center Services10% Social Media MarketingSee all 5 projectsReveGro is a sales and marketing agency praised for its ability to support business growth, lead generation, and brand visibility. Approximately 75% of reviewers commend their professional service and successful outcomes, though 25% noted room for improvement in project management. Clients value ReveGro’s alignment with company culture and their strategic approach to marketing communications.
Reviews mention Easy to work with
Clients consistently praise ReveGro for being easy to work with, highlighting their dedicated account manager and structured communication methods, including weekly meetings and monthly dashboards. One client specifically commended Heather's professional approach and her ability to engage effectively with all levels of an organization. Overall, the sentiment reflects satisfaction with ReveGro's collaborative nature and commitment to understanding client needs, contributing to a seamless working relationship.-
Email Mktg & Sales Outsourcing for Drainage Maintenance Co
5.0 Feb 12, 2024I highly recommend Heather who is fantastic to work with who cuts straight through the issues and deals with them in a professional manner. Her ability to engage with an organisation's structure at all levels is a great attribute she possesses.
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Industry Experience
ReveGro has garnered positive feedback across various industries, including Financial Services, Construction, Utilities, and Consulting. Clients commend their expertise in lead generation and marketing strategies, noting significant improvements in revenue and client engagement. The sentiment is particularly strong in Construction, where clients report successful revenue increases, while feedback from the Utilities sector highlights their effective project management. Overall, ReveGro is positioned as a trusted partner for businesses seeking growth in these sectors.
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Financial services Construction Utilities ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that ReveGro offers competitive pricing and good value for money. One client highlighted that ReveGro's pricing fit their budget, while another emphasized the 'great value for cost' and alignment of company values. Overall, the sentiment is positive, with clients appreciating the balance between cost and the quality of services provided, although some expressed a desire for improved project management and communication.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Birkenhead, England
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center Services +1 service10% Sales OutsourcingSee all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
Reviews mention Great team
Clients consistently commend The Contact Company for their exceptional team dynamics and commitment to quality service. A representative from Great Little Trading Co. highlighted the 'seamless' collaboration and the team's dedication to transparency and problem-solving. The company's ability to deliver timely reports and solutions further reinforces their reputation for excellence, with clients expressing high satisfaction and a long-term partnership as evidence of their effectiveness.-
Call Center Services for Children's Retailer
5.0 Jan 24, 2019Our collaboration has been seamless. The team delivers timely reports and solutions as needed. Their team is committed to transparency and finding ways to address any obstacle that we meet.
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Industry Experience
The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
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Media RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Manchester, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignClear Presentations Ltd is a branding company. They focus on Branding and Call Center Services and were launched in 1985.
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$10,000+$150 - $199 / hr10 - 49Salford Quays, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignSonassi is a small Salford Quays, England-based branding firm. The team focuses on Branding and Call Center Services.
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UndisclosedUndisclosed10 - 49Runcorn, England
Services provided
100% Call Center ServicesYour Office & PA, a phone answering service, was launched in 2007. The team offers Call Center Services.
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$1,000+< $25 / hr2 - 9Middleton, England
Services provided
100% Back Office OutsourcingSmall Back Office Outsourcing company Advantage VA, is headquartered in Middleton, England. The team offers Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Manchester, England
Services provided
20% Back Office Outsourcing20% Graphic Design20% Logo +2 services20% Transcription20% Web DesignEstablished in 2018, Precision PA is a small web design agency located in Manchester, England. Their team specializes in Web Design and Graphic Design.
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UndisclosedUndisclosed2 - 9Swinton, England
Services provided
100% Back Office OutsourcingCenturion Claims Management Ltd is a Back Office Outsourcing company. Their small team is located in Swinton, England. Their services include Back Office Outsourcing.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 4 Manchester BPO Services
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$1,000+< $25 / hr250 - 999Manchester, England
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+Undisclosed10 - 49Manchester, England
Ability to deliver
23.8/40.016.4/20 Reviews0.9/10 Clients & Experience6.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+Undisclosed2 - 9Manchester, England
Ability to deliver
24.6/40.016.8/20 Reviews3.3/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
21.5/40.016.6/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Manchester, England
Ability to deliver
6.6/40.00/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
UndisclosedUndisclosed50 - 249Stockport, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Bury, England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Salford, England
Ability to deliver
0.6/40.00/20 Reviews0.6/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Manchester, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
Undisclosed$25 - $49 / hr2 - 9Cheadle, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Bolton, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$50 - $99 / hr10 - 49Ramsbottom, England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Manchester, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr10 - 49Denton, England
Ability to deliver
5/40.00/20 Reviews0.7/10 Clients & Experience4.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr2 - 9Manchester,london, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
Undisclosed$50 - $99 / hr10 - 49Manchester, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Manchester, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+$50 - $99 / hr10 - 49Warrington, England
Ability to deliver
6.2/40.00/20 Reviews0.7/10 Clients & Experience5.5/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+Undisclosed10 - 49Bury, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
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