Top BPO Companies in Manchester

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, England

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Detail-oriented
Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Manchester, England

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, England

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)
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Arise

4.7 3 reviews

$250,000+

$25 - $49 / hr

250 - 999

Leeds, England

Services provided

61% Customer Service Outsourcing

19% Call Center Services

10% Back Office Outsourcing +1 service

10% Corporate Training & Coaching

Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

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Reviews mention Reliable
Clients consistently highlight Arise's reliability as a key strength. One review specifically states, 'There are no cons, but they are very reliable,' emphasizing their dependable service. Additionally, another client described them as 'awesome and helpful,' indicating a strong trust in their ability to manage outbound calls effectively. Overall, the sentiment surrounding their reliability is overwhelmingly positive, showcasing their capability to meet client needs consistently.

Call Waiting Support for Telecommunications Service

4.5 Nov 2, 2017

There are no cons, but they are very reliable. Their reliability is their greatest strength.
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Industry Experience

Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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Leeds, England

1 Park Row
Leeds, England LS1 5JL
251 - 300

1+ 855-274-7301

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The ContactPeople

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Liverpool , England

Services provided

42% Call Center Services

38% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% HR Consulting

The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?
Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, England

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Great team
Clients consistently express high satisfaction with Remote CoWorker's team, highlighting their effectiveness and positive attitude. One CEO noted the staff as 'wonderful, effective, loyal, and friendly,' while another praised their assigned resource as 'first class' with 'great communication.' Overall sentiment reflects a strong appreciation for the team's ability to integrate seamlessly and support project goals without concerns for improvement.

Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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Staff Augmentation for Bookkeeping Company

5.0 Dec 5, 2022

What did you find most impressive or unique about this company? They have amazing employees ready to help clients like me.
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Back-Office & Staffing Services for Nutrition Counseling Co

5.0 Jun 3, 2025

Remote CoWorker's staff are wonderful: effective, loyal, friendly, and wonderful team members.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Manchester, England

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Manchester, England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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Cymphony

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Crewe , England

Services provided

100% Call Center Services

Launched in 2010, Cymphony is a midsize call center company. Their team offers Call Center Services.
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Kaptain Cabs

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Liverpool, England

Services provided

60% Customer Service Outsourcing

20% Other Digital Marketing

20% Sales Outsourcing

Customer Service Outsourcing company Kaptain Cabs provides Customer Service Outsourcing and Other Digital Marketing. They were founded in 2024.
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Ant Marketing

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Sheffield, England

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing

Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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Ordorite Software Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Burnley, England

Services provided

15% Customer Service Outsourcing

15% Interior Design

10% BI & Big Data Consulting & SI +6 services

10% Custom Software Development

10% Document Digitization & Management

10% ERP Consulting and SI

10% IT Managed Services

10% IT Strategy Consulting

10% Sales Outsourcing

Ordorite Software Solutions is an Interior Design company. They were established in 2006 and focus on Interior Design and Customer Service Outsourcing.
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Burnley, England

2 Empire Way
Burnley, England BB12 6HA
2 - 5

+ 44 203 2861 202

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House Creative

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Macclesfield, England

Services provided

20% Web Development

15% Advertising

15% Branding +4 services

15% Social Media Marketing

15% Web Design

10% Back Office Outsourcing

10% Email Marketing

House Creative is a website development firm located in Macclesfield, England. The team focuses on Web Development and Advertising.
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What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Manchester, England

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Openness
The overall sentiment regarding Boldr.'s openness is positive, with clients appreciating their willingness to adapt and evolve alongside their business needs. One client noted, 'Boldr. has evolved with our business,' highlighting their responsiveness. Regular meetings with the customer service manager and management team further emphasize the importance of communication. Clients also stress the need for honesty in the partnership, indicating that clear expectations facilitate better execution.

Email, Call and Chat BPO Support for Home Goods Company

4.5 May 27, 2022

We meet with our CSM multiple times a week as well as the full management team. We also have recurring QA and training meetings and the CEO always makes time to chat. Managing a partnership with Boldr. requires each partner to be very honest with the other.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Manchester, England

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Exceeds expectations
MarKam Solutions consistently exceeds client expectations across various projects. One client noted their 'extreme promptness' and ability to 'bring outside perspective and innovation,' while another highlighted their 'speed and quality of delivery.' A COO remarked on their 'attention to detail' and 'excellent communication skills,' stating that their experience has 'exceeded expectations.' Overall, clients express high satisfaction, indicating a strong alignment with their needs and objectives.

Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Honestly, as I write this our experience has exceeded our expectations. Every deliverable was met on a timely and professional manner. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working. Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

They are extremely prompt and have exceeded our expectations in many areas. Their ability to learn quickly and scale combined with leveraging their outside experience is impressive.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Open to feedback
The feedback regarding TDCX's openness to feedback is notably positive. Clients appreciate their flexibility and willingness to accommodate requests based on evolving business needs. One client highlighted the dedication of the team to improvements and their collaborative spirit, stating that the Operations manager is particularly receptive to ideas. Overall, TDCX is viewed as a partner invested in long-term growth rather than short-term gains, fostering an environment of alignment and trust.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

Barcelona, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005
More than 5k

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Pink Spaghetti PA Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Hartford, England

Services provided

20% Back Office Outsourcing

15% Content Marketing

15% Direct Marketing +6 services

10% Customer Service Outsourcing

10% Email Marketing

10% Market Research

10% Social Media Marketing

5% Content Writing Services

5% Marketing Strategy

Pink Spaghetti PA Services, a Back Office Outsourcing company, was established in 2009. They provides Back Office Outsourcing and Direct Marketing.
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Office Link

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Crewe , England

Services provided

50% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Back Office Outsourcing

Launched in 1994, Office Link is a small telephone answering service in Crewe , England. Their team focuses on Call Center Services and Sales Outsourcing.
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What are Featured Providers?

Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Manchester, England

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Manchester, England

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Timely
Overall, Remote Team Solutions has received positive feedback regarding their timeliness in project management. Clients consistently noted that deliverables were met on time, with one client stating, 'The project management team at remote is always accountable, exact, and on time.' Another remarked, 'Communication was always effective and all activities delivered on time.' This sentiment is reinforced by multiple reviews highlighting their responsiveness and commitment to client success, indicating a strong reliability in meeting deadlines.

Recruiting Services for Construction Company

5.0 May 6, 2024

They delivered on time even though I was highly selective during the recruitment process. They have always been incredibly responsive and available at all times of the day.
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Outsourcing & Recruitment for HR Company

5.0 Nov 17, 2023

They were timely, communicative and professional.
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Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

They were very timely, responsive and invested in our success.
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Personal Assistant Recruitment for IT Offshoring Company

5.0 Dec 28, 2020

Communication was always effective and all activities delivered on time. We initiated with 2 meetings per week and some additional follow ups.
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Customer Service Outsourcing for Pest Control Co

5.0 May 21, 2025

The project management team at remote is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world class experience.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Inside Global

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Liverpool, England

Services provided

50% Sales Outsourcing

30% Demand Generation Marketing

10% Account-Based Marketing +2 services

5% Email Marketing

5% Event Marketing

Launched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.
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Lead Pronto

5.0 3 reviews

$1,000+

$50 - $99 / hr

2 - 9

WIRRAL, England

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +4 services

15% Affiliate Marketing

10% Digital Strategy

10% Sales Outsourcing

5% Conversion Optimization

Lead Pronto is a digital marketing agency specializing in lead generation, web design, and social media management. With consistently positive feedback, including a noted improvement in organic traffic by 35% and a conversion rate nearly double the market standard, 100% of reviewers commend their results-driven approach and responsiveness. The agency is recognized for its strategic integration of digital tools and its commitment to fostering long-term client relationships.

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Reviews mention Understands their clients' needs
Lead Pronto has received positive feedback regarding their understanding of client needs, particularly in their comprehensive approach to digital strategy. One client noted that Lead Pronto effectively mapped the entire lead conversion process, demonstrating a proactive stance in identifying opportunities. Their ability to present insights in a manner that resonated with the client's internal team further highlighted their attentiveness. Overall, clients appreciate Lead Pronto's blend of lead generation focus and holistic agency capabilities.

PPC Campaign Management for Law Firm

5.0 May 12, 2020

They were brilliant. It was necessary that whoever came along understood the wider issues we had with ensuring that the digital strategy worked. Rather than just reporting the numbers, we had to report them in a certain way so our firm would take them seriously. Scott actually came in and presented to our team leaders internally, so he was a known quantity; most lead generation agencies don’t have a tangible viewpoint like that.
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PPC Campaign Management for Law Firm

5.0 May 12, 2020

They tapped into our entire strategy. Rather than them only focusing on hits and numbers and clicks, they were able to map the entire process of the lead conversion. We could follow up on leads and see who was converting. They worked to really understand our business, allowing them to be proactive in identifying opportunities.
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Industry Experience

Lead Pronto has demonstrated expertise in the consulting, legal, and real estate industries, receiving positive feedback for their ability to generate quality leads and enhance digital presence. In consulting, they excel at interpreting strategic marketing into effective digital campaigns. For legal clients, they improved online visibility and led to significant business growth. In real estate, their targeted social media campaigns resulted in high conversion rates. Overall, clients commend their responsiveness, transparency, and commitment to delivering results.
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Select Industry to see insights

Consulting Legal Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Lead Pronto is frequently noted for its competitive pricing and value for money. Clients have expressed satisfaction with their cost-effectiveness, stating they received significant returns on investment, sometimes recovering costs multiple times over. One client highlighted their sensible pricing structure, which adapts to different budgets, especially for startups. Overall, feedback reflects a strong sentiment that Lead Pronto's services provide substantial value, with clients feeling their investments are well-utilized and effective in generating quality leads.
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Burton Legal Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Altrincham, England

Services provided

50% Transcription

25% Document Digitization & Management

25% Litigation Support Services

Launched in 2021, Burton Legal Services, a small Transcription company, is located in Altrincham, England. Their services include Transcription and Document Digitization & Management.
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StormBrands

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Elland Lane, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Founded in 1994, StormBrands is a branding firm. The firm focuses on Branding and Call Center Services.
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Elland Lane, England

Yorkshire Marshall Hall Mills
Elland Lane, England HX5 9DU
6 - 9

44.1422.371.144

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Advantis Credit Limited

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stoke-on-Trent, England

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

20% Financial Advising & Planning

Advantis Credit Limited is a Customer Service Outsourcing company. Located in Stoke-on-Trent, England, the team specializes in Customer Service Outsourcing and Call Center Services.
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Frontline Sales Consultancy

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Preston, England

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Call Center Services +1 service

25% Sales Outsourcing

Business Consulting company Frontline Sales Consultancy was established in 2014. In Preston, England, the team focuses on Business Consulting and Call Center Services.
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Sales Fuel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brighouse, England

Services provided

100% Sales Outsourcing

Located in Brighouse, England, Sales Fuel is a Sales Outsourcing company. The team provides Sales Outsourcing.
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North Star Direct

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Salterforth, England

Services provided

50% Customer Service Outsourcing

40% Call Center Services

10% Back Office Outsourcing

Located in Salterforth, England, North Star Direct is a small Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
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Fruition Copywriting

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Manchester, England

Services provided

35% Content Marketing

35% Content Writing Services

30% Sales Outsourcing

Founded in 2009, Fruition Copywriting is a Content Writing Services company. Headquartered in Manchester, England, the team specializes in Content Writing Services and Content Marketing.
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Commerce Business Systems

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bradford, England

Services provided

45% IT Managed Services

20% Cybersecurity

15% Document Digitization & Management +2 services

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Commerce Business Systems is an IT managed services company. The company is located in Bradford, England. Their team focuses on IT managed services and Cybersecurity.
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Daktela UK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chester, England

Services provided

100% Call Center Services

Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
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TOTAL PA LTD

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Liverpool, England

Services provided

80% Back Office Outsourcing

20% Call Center Services

TOTAL PA LTD is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and are headquartered in Liverpool, England and Liverpool, England.
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JG Virtual

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Crewe, England

Services provided

80% Back Office Outsourcing

10% Customer Service Outsourcing

10% Transcription

JG Virtual is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Transcription and were founded in 2009. The company is headquartered in Crewe, England.
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Conker Communications

Not yet reviewed

$10,000+

$150 - $199 / hr

Freelancer

Manchester, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Conker Communications is a small branding company. They provide Branding and Call Center Services and were founded in 2007.
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Elite Gas Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stoke-on-Trent, England

Services provided

30% Manufacturing Consulting

25% Procurement Support

25% Sales Outsourcing +1 service

20% Warehousing & Distribution

Elite Gas Technologies is a Manufacturing Consulting company. They focus on Manufacturing Consulting and Sales Outsourcing and are based in Stoke-on-Trent, England.
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isorobot

Not yet reviewed

$50,000+

$100 - $149 / hr

50 - 249

Leeds, England

Services provided

20% Business Consulting

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2 services

20% Document Digitization & Management

20% Financial Advising & Planning

Isorobot is a Business Consulting company. They are based in Leeds, England and have midsize team. They focus on Business Consulting and Corporate Training & Coaching.
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Digital Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Birkenhead, England

Services provided

50% Digital Strategy

50% Sales Outsourcing

Digital Strategy and Sales Outsourcing company Digital Associates was founded in 2018. Headquartered in Birkenhead, England, the team specializes in Digital Strategy and Sales Outsourcing.
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UK Call Centre

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Chester , England

Services provided

56% Call Center Services

44% Customer Service Outsourcing

Call center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.
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HumAi Webs

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Bradford, England

Services provided

25% Sales Outsourcing

25% Search Engine Optimization

25% Social Media Marketing +1 service

25% Web Development

HumAi Webs is a social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization and is based in Bradford, England and Islamabad, Pakistan.
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Capita Customer Mgt

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Leeds , England

Services provided

10% Accounting

10% Customer Service Outsourcing

10% Digital Strategy +12 services

10% IT Managed Services

10% Marketing Strategy

5% Back Office Outsourcing

5% Business Consulting

5% CRM Consulting and SI

5% Email Marketing

5% Graphic Design

5% HR Consulting

5% Mobile & App Marketing

5% Mobile App Development

5% Print Design

5% Translation

Accounting company Capita Customer Mgt provides Accounting and Digital Strategy. They were launched in 1984.
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Leeds , England

White Rose Business Centre Millshaw Park Lane
Leeds , England LS11 0DL
101 - 150

Leeds , England

Hepworth House Claypit Lane
Leeds , England LS2 8AE

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Egton

Not yet reviewed

$10,000+

$150 - $199 / hr

250 - 999

Leeds , England

Services provided

30% Call Center Services

20% IT Strategy Consulting

20% Mobile App Development +2 services

20% Web Development

10% Mobile & App Marketing

Egton , a midsize call center, is based in Leeds , England. Their services include Call Center Services and IT strategy consulting.
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Paperclip Admin

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Dronfield, England

Services provided

59% Call Center Services

15% Transcription

13% Customer Service Outsourcing +1 service

13% Sales Outsourcing

Paperclip Admin is a call center. In Dronfield, England, the firm focuses on Call Center Services and Transcription.
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Mr. Brown Solutions Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Liverpool, England

Services provided

25% CRM Consulting and SI

25% Conversion Optimization

25% Marketing Strategy +1 service

25% Sales Outsourcing

Mr. Brown Solutions Ltd is a Liverpool, England-based Marketing Strategy company. They focus on Marketing Strategy and Conversion Optimization.
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Re-Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bradford, England

Services provided

60% Back Office Outsourcing

20% Custom Software Development

20% Graphic Design

Re-Solutions is a small Bradford, England-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Custom Software Development.
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Bandwagon Telemarketing Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Blackpool, England

Services provided

70% Call Center Services

30% CRM Consulting and SI

Bandwagon Telemarketing Ltd is a telephone answering service. The Longparish, England-based agency provides Call Center Services and CRM consulting and SI.
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Blackpool, England

Church street
Blackpool, England Fy1
16 - 20

07749774976

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Crew Partners

Not yet reviewed

$5,000+

$50 - $99 / hr

Freelancer

Chester, England

Services provided

100% Sales Outsourcing

Established in 2023, Crew Partners is a Sales Outsourcing company. The agency specializes in Sales Outsourcing.
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Castle International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Liverpool, England

Services provided

15% Branding

15% E-Commerce Development

15% Ecommerce Marketing +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% Pay Per Click

Founded in 2012, Castle International is a branding firm. The firm offers Branding and Social Media Marketing.
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VIGO Digital

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Moreton, England

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Headquartered in Moreton, England, VIGO Digital is a small social media marketing agency. The team specializes in Social Media Marketing and Search Engine Optimization.
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Uber

Not yet reviewed

$10,000+

$150 - $199 / hr

250 - 999

Sheffield, England

Services provided

20% Digital Strategy

10% Advertising

10% Back Office Outsourcing +6 services

10% Branding

10% Broadcast Video

10% IT Strategy Consulting

10% Social Media Marketing

10% Web Design

10% Web Development

In Sheffield, England and London, England, Uber is a Digital Strategy company. They offer Digital Strategy and Advertising and were established in 2003.
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Genius Division Limited

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Barnsley, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Genius Division Limited is a branding agency. The Barnsley, England-based team focuses on Branding and Call Center Services.
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Open Communications UK Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Woolley, England

Services provided

25% Public Relations

20% Back Office Outsourcing

15% Other Design +3 services

15% Other Marketing

15% Print Design

10% Event Management

Public relations company Open Communications UK Ltd is based in Woolley, England. Their services include Public Relations and Back Office Outsourcing.
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Magpie (Creative Communications)

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Leeds, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Launched in 2009, Magpie (Creative Communications) is a small Leeds, England-based branding company. Their team offers Branding and Call Center Services.
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Maven Technology Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sheffield, England

Services provided

20% CRM Consulting and SI

20% E-Commerce Development

15% Email Marketing +3 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

CRM consulting and SI company Maven Technology Services provides CRM consulting and SI and E-Commerce Development. They are headquartered in Sheffield, England.
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Zixtel Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wetherby , England

Services provided

100% Document Digitization & Management

Founded in 1997, Zixtel Ltd is a midsize Wetherby , England-based Document Digitization & Management company. Their team focuses on Document Digitization & Management.
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Kong Media Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Leeds, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Kong Media Ltd is a branding agency established in 2008. The team specializes in Branding and Call Center Services.
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James Harris Associates

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Leeds, England

Services provided

20% Social Media Marketing

15% Advertising

15% Public Relations +4 services

15% Search Engine Optimization

15% Video Production

10% Back Office Outsourcing

10% Media Planning & Buying

James Harris Associates is a social media marketing agency. They focus on Social Media Marketing and Advertising and are based in Leeds, England.
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DDC OS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Worksop, England

Services provided

25% BI & Big Data Consulting & SI

25% Back Office Outsourcing

25% CRM Consulting and SI +1 service

25% Generative AI

Big data analytics company DDC OS focuses on BI & big data consulting & SI and CRM consulting and SI. They were established in 1987.
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Data Bubble Consultancy Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Wetherby, England

Services provided

50% Call Center Services

50% Email Marketing

Data Bubble Consultancy Ltd is a phone answering service and Email Marketing company. The Wetherby, England-based team provides Call Center Services and Email Marketing.
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Crocstar

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Derby , England

Services provided

30% Content Marketing

15% Back Office Outsourcing

15% Branding +4 services

10% Advertising

10% Mobile App Development

10% Social Media Marketing

10% Web Design

Crocstar is a Content Marketing company. The firm is located in Derby , England. Their team specializes in Content Marketing and Back Office Outsourcing.
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8x8

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Manchester , England

Services provided

100% Call Center Services

Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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Manchester , England

4th floor, 82 King Street
Manchester , England M2 4WQ

44.0.207.096.6000

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Jorvik Removals

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Garforth, England

Services provided

50% Commercial Property Management

50% Document Digitization & Management

Jorvik Removals is a Commercial Property Management and Document Digitization & Management company. Their team focuses on Commercial Property Management.
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