Top BPO Companies in Leeds
1 Leaders 15 Contenders
139 Companies
List of the Top Leeds BPO Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Leeds, EnglandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
Read Full Review -
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Leeds, EnglandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
Read Full Review
Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
View projects from:
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Leeds, EnglandServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Stoke-on-Trent, England
Services provided
30% Manufacturing Consulting25% Procurement Support25% Sales Outsourcing +1 service20% Warehousing & DistributionElite Gas Technologies is a Manufacturing Consulting company. They focus on Manufacturing Consulting and Sales Outsourcing and are based in Stoke-on-Trent, England.
Read more -
$10,000+$150 - $199 / hr50 - 249Nottingham, England
Services provided
20% Advertising20% Marketing Strategy10% Branding +5 services10% Call Center Services10% Content Marketing10% Pay Per Click10% Video Production10% Web DesignAdtrak, an Advertising company, was launched in 1997. Based in Nottingham, England, the team specializes in Advertising and Marketing Strategy.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Leeds, EnglandServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, providing services such as data entry, content management, and market research. Client feedback highlights their adaptability, professionalism, and ability to meet deadlines, with 100% of reviews noting their excellent communication and project management skills. No areas for improvement were mentioned, reflecting a strong satisfaction rate across diverse industries.
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes.
Read All ReviewsSelect Industry to see insights
Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr50 - 249Serves Leeds, EnglandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Experienced
The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction.-
Customer Services & Sales Staffing for Auto Transport Co
5.0 Mar 19, 2025The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success.
Read Full Review
Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
View projects from:
Was this helpful?
$100,000+Undisclosed10,000+Serves Leeds, EnglandServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.-
BPO Services for Tech Company
5.0 May 25, 2022We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
Read Full Review -
Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
Read Full Review
Was this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr2 - 9Crewe, England
Services provided
80% Back Office Outsourcing10% Customer Service Outsourcing10% TranscriptionJG Virtual is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Transcription and were founded in 2009. The company is headquartered in Crewe, England.
Read more -
UndisclosedUndisclosed2 - 9Liverpool, England
Services provided
80% Back Office Outsourcing20% Call Center ServicesTOTAL PA LTD is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and are headquartered in Liverpool, England and Liverpool, England.
Read more -
$10,000+$150 - $199 / hr2 - 9Derby , England
Services provided
30% Content Marketing15% Back Office Outsourcing15% Branding +4 services10% Advertising10% Mobile App Development10% Social Media Marketing10% Web DesignCrocstar is a Content Marketing company. The firm is located in Derby , England. Their team specializes in Content Marketing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Derby, England
Services provided
75% Business Consulting25% Call Center ServicesKilowatt Energy is a Business Consulting company. The agency is in Derby, England. Their team specializes in Business Consulting and Call Center Services.
Read more -
$10,000+$150 - $199 / hr10 - 49Macclesfield, England
Services provided
20% Web Development15% Advertising15% Branding +4 services15% Social Media Marketing15% Web Design10% Back Office Outsourcing10% Email MarketingHouse Creative is a website development firm located in Macclesfield, England. The team focuses on Web Development and Advertising.
Read more -
Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Serves Leeds, EnglandServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features.
Reviews mention Flexible
Clients consistently highlight Remote Team Solutions' flexibility in addressing their unique needs. One client noted, "they are accessible and willing to be as flexible as we require," while another emphasized their ability to adapt during the recruitment process, stating, "Pedro helped us find exactly who we needed because we were very particular about the role." Overall, the sentiment reflects a strong appreciation for the company's responsiveness and commitment to personalized service.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.
Read Full Review -
HR Services for IT Consulting Firm
5.0 Aug 29, 2022They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
Read Full Review -
Recruitment Solutions for Real Estate Company
5.0 Oct 18, 2021For the customer success manager role, we had a few candidates who were interviewed who weren’t the right fit for the position we were looking for. When we had to narrow it down, Pedro helped us find exactly who we needed because we were very particular about the role. Overall, we continue to work with him because he’s flexible and understanding.
Read Full Review
Was this helpful?
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Birkenhead, England
Services provided
50% Digital Strategy50% Sales OutsourcingDigital Strategy and Sales Outsourcing company Digital Associates was founded in 2018. Headquartered in Birkenhead, England, the team specializes in Digital Strategy and Sales Outsourcing.
Read more -
UndisclosedUndisclosedFreelancerLong Eaton, England
Services provided
100% Call Center ServicesTelephone Technology Ltd is an answering service company. They were founded in 2003, and their services include Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Liverpool, England
Services provided
25% CRM Consulting and SI25% Conversion Optimization25% Marketing Strategy +1 service25% Sales OutsourcingMr. Brown Solutions Ltd is a Liverpool, England-based Marketing Strategy company. They focus on Marketing Strategy and Conversion Optimization.
Read more -
$1,000+< $25 / hr10 - 49Chester , England
Services provided
56% Call Center Services44% Customer Service OutsourcingCall center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Wollaton, Nottingham, England
Services provided
30% Advertising30% Broadcast Video20% Back Office Outsourcing +1 service20% Digital StrategyGray Jones Media is an Advertising company launched in 2019. Headquartered in Wollaton, Nottingham, England, the team offers Advertising and Broadcast Video.
Read more -
$5,000+$50 - $99 / hrFreelancerChester, England
Services provided
100% Sales OutsourcingEstablished in 2023, Crew Partners is a Sales Outsourcing company. The agency specializes in Sales Outsourcing.
Read more -
$10,000+$150 - $199 / hr2 - 9Nottingham, England
Services provided
25% Marketing Strategy20% Back Office Outsourcing20% Business Consulting +3 services15% BI & Big Data Consulting & SI10% Packaging Design10% Web DevelopmentPurple Tree Marketing Ltd is a Marketing Strategy company founded in 2008. The team provides Marketing Strategy and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Liverpool, England
Services provided
15% Branding15% E-Commerce Development15% Ecommerce Marketing +4 services15% Sales Outsourcing15% Search Engine Optimization15% Social Media Marketing10% Pay Per ClickFounded in 2012, Castle International is a branding firm. The firm offers Branding and Social Media Marketing.
Read more -
Undisclosed$50 - $99 / hr2 - 9Moreton, England
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignHeadquartered in Moreton, England, VIGO Digital is a small social media marketing agency. The team specializes in Social Media Marketing and Search Engine Optimization.
Read more -
$1,000+< $25 / hr1,000 - 9,999Manchester , England
Services provided
100% Call Center ServicesCall center company 8x8 was founded in 1987. The team offers Call Center Services.
Read moreSee All Locations (8)Manchester , England
4th floor, 82 King Street
Manchester , England M2 4WQ44.0.207.096.6000
Was this helpful?
-
$5,000+< $25 / hr250 - 999Garforth, England
Services provided
50% Commercial Property Management50% Document Digitization & ManagementJorvik Removals is a Commercial Property Management and Document Digitization & Management company. Their team focuses on Commercial Property Management.
Read more -
$10,000+$150 - $199 / hr2 - 9Saltburn-by-the-Sea, England
Services provided
40% Broadcast Video40% Video Production10% Advertising +1 service10% Call Center ServicesEstablished in 1998, Fridge Productions Limited is a Broadcast Video company. Their services include Broadcast Video and Video Production.
Read more -
$1,000+$25 - $49 / hr250 - 999Sheffield, England
Services provided
60% Call Center Services40% Customer Service OutsourcingVoice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Manchester, England
Services provided
60% Call Center Services40% Sales OutsourcingSee all 1 projectsThe Lead Generation Company is a lead generation and telemarketing firm. Feedback indicates a predominantly negative experience, with 100% of reviewers expressing dissatisfaction due to unprofessionalism, lack of effective results, and poor communication. Reviewers highlight their failure to deliver on promises, inadequate LinkedIn activity, and an overall lack of initiative in improving outcomes.
Industry Experience
The Lead Generation Company has primarily worked within the IT Services sector, where feedback reveals significant shortcomings. Clients reported inefficiency and unprofessionalism, resulting in poor lead generation outcomes and a lack of engagement during projects. Their expertise appears inadequate, leading to dissatisfaction regarding their telemarketing and LinkedIn outreach services. Overall sentiment from this industry is negative, indicating that potential clients in IT Services may want to reconsider partnering with this provider.
Read All ReviewsSelect Industry to see insights
IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding The Lead Generation Company's cost and value for money is predominantly negative. Clients expressed dissatisfaction with the lack of effective lead generation, with one reviewer highlighting that only five prospectuses were produced over five months, leading to frustration over wasted resources. Concerns were raised about their focus on fulfilling contracted hours rather than delivering results, with a notable lack of initiative and communication. Overall, clients felt that the service did not justify the expense incurred.Was this helpful?
See All Locations (3)Manchester, England
3 Piccadilly Place, London Road
Manchester, England M1 3BN+44.333.344.3470
Was this helpful?
-
$10,000+$150 - $199 / hr10 - 49Lincolnshire, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignFirst Media Solutions is a branding agency. The agency is headquartered in Lincolnshire, England. Their services include Branding and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9Ripon, England
Services provided
40% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service10% Sales OutsourcingBack Office Outsourcing company The Business Outsourcing Company is based in London, England and Ripon, England. They provide Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (2)Ripon, England
56 Blossomgate
Ripon, England HG4 2ANWas this helpful?
-
UndisclosedUndisclosed50 - 249Prestwich, England
Services provided
35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)30% Customer Service OutsourcingBack Office Outsourcing company TechOvex is headquartered in Prestwich, England. They provide Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were established in 2019.
Read more -
UndisclosedUndisclosed50 - 249Irlam, England
Services provided
100% Document Digitization & ManagementBradshaw Shredding is a Document Digitization & Management company. They are headquartered in Irlam, England and have midsize team. Their services include Document Digitization & Management.
Read more -
$1,000+< $25 / hr2 - 9Cheshire, England
Services provided
85% Call Center Services15% Customer Service OutsourcingLocated in Cheshire, England, UK Virtual Services is a small phone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Cheshire, England
Services provided
100% Call Center ServicesPa4you, a small phone answering service, is in Cheshire, England. The team focuses on Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Middlesbrough, England
Services provided
30% Cloud Consulting & SI30% Cybersecurity24% Back Office Outsourcing +1 service16% Customer Service OutsourcingCloud consulting & SI company String Services is headquartered in Boston, Massachusetts and Middlesbrough, England. The team focuses on cloud consulting & SI and Cybersecurity.
Read moreSee All Locations (3)Middlesbrough, England
168 Linthorpe road
Middlesbrough, England TS1 3RB0203.004.9098
Was this helpful?
-
$1,000+< $25 / hr2 - 9Wigan, England
Services provided
66% Back Office Outsourcing34% TranscriptionVOBA is a Back Office Outsourcing company. The Wigan, England-based firm was launched in 2003. Their team focuses on Back Office Outsourcing and Transcription.
Read more -
$1,000+< $25 / hr2 - 9Great Harwood, England
Services provided
100% Back Office OutsourcingEstablished in 2013, Karma Content is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Hollins Vale, England
Services provided
100% Document Digitization & ManagementWeeshred is a small Manchester, England-based Document Digitization & Management company. The team specializes in Document Digitization & Management.
Read moreSee All Locations (2)Hollins Vale, England
Unit 4, Croft Industrial Estate Croft Ln,
Hollins Vale, England BL9 8QG0161 796 2226
Was this helpful?
-
UndisclosedUndisclosed2 - 9Worsley, England
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company Shred Alert Ltd was founded in 2019. The small team offers Document Digitization & Management.
Read more -
UndisclosedUndisclosed2 - 9Manchester, England
Services provided
100% Back Office OutsourcingClaim 3000, a Back Office Outsourcing company, was launched in 2015. The firm offers Back Office Outsourcing, and is small.
Read more -
$10,000+$150 - $199 / hr50 - 249Prestbury, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignUM London is a midsize London, England-based branding company. Their services include Branding and Call Center Services.
Read moreSee All Locations (3)Prestbury, England
Prestbury Bonis Hall Manchester
Prestbury, England SK10 4EF44.01625.822300
Was this helpful?
-
$10,000+$150 - $199 / hr2 - 9Didsbury, England
Services provided
25% Back Office Outsourcing25% Branding25% Print Design +1 service25% Web DesignFounded in 2008, We Are Life Design is a Back Office Outsourcing company. The small team specializes in Back Office Outsourcing and Branding.
Read more -
$10,000+$150 - $199 / hr2 - 9South Manchester, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Social Media Marketing20% Web DesignFounded in 1998, Lake Design is a branding firm. The small team focuses on Branding and Call Center Services.
Read more -
$10,000+$150 - $199 / hr2 - 9Rochdale, Manchester, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignTA Design Studio Limited is a small branding firm located in Rochdale, Manchester, England. The team offers Branding and Call Center Services.
Read more -
$10,000+$150 - $199 / hr2 - 9Northallerton, England
Services provided
20% Back Office Outsourcing20% Branding20% Graphic Design +2 services20% Web Design20% Web DevelopmentBack Office Outsourcing company The Specialists in Communications Ltd provides Back Office Outsourcing and Branding. They are in Northallerton, England.
Read more -
$10,000+$150 - $199 / hrFreelancerBatley, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignRushfirth Creative is a small branding agency in Batley, England. Their services include Branding and Call Center Services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Leeds BPO Services
-
$250,000+$25 - $49 / hr250 - 999Leeds, England
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Normanton, England
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$100 - $149 / hr10 - 49Bradford, England
Ability to deliver
11/40.00/20 Reviews7/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$50,000+$100 - $149 / hr50 - 249Leeds, England
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Wetherby , England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$150 - $199 / hr250 - 999Leeds , England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$10,000+$150 - $199 / hr10 - 49Elland Lane, England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Bradford, England
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Manchester, England
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+< $25 / hr10,000+Sheffield, England
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+Undisclosed10 - 49Manchester, England
Ability to deliver
23.6/40.016.2/20 Reviews0.9/10 Clients & Experience6.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Sheffield, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Brighouse, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Bury, England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Manchester, England
Ability to deliver
6.6/40.00/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
21.5/40.016.6/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
Latest BPO Articles
See all articles
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
Can AI Replace Financial Service Providers?
LLMs are transforming finance, but can they replace the profession? Hear what expert accounting service provider, indinero, has to say.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.