Top BPO Companies in Leeds
1 Leaders 15 Contenders
141 Companies
List of the Top Leeds BPO Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Leeds, EnglandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Innovative
Clients frequently commend Hugo Inc. for their innovative approach to building high-performance remote client support teams, particularly in black communities. One reviewer highlighted their unique commitment to social impact and a nuanced customer support methodology, emphasizing Hugo's 10,000 hours of expertise. This blend of innovation and social responsibility, coupled with effective project management and timely delivery, underscores an overall positive sentiment towards Hugo's innovative solutions in digital marketing and operational efficiency.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Leeds, EnglandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Communicative
Clients have consistently praised Connext for their effective communication and proactive engagement throughout projects. One client highlighted 'frequent touchpoints, great communication and explanations,' which facilitated smooth onboarding and training. Another noted the 'very good and transparent' communication with Connext's team, fostering a strong working relationship. Overall, the sentiment regarding Connext's communicative approach is highly positive, with clients appreciating their responsiveness and dedication to client needs.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
Read Full Review -
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
Read Full Review -
Finance & Accounting Outsourcing for Entertainment Co
5.0 Sep 29, 2025Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
Read Full Review
Was this helpful?
Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr50 - 249Serves Leeds, EnglandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
More responsive than most other service providers
Get in TouchMarKam Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
-
$10,000+$150 - $199 / hrFreelancerManchester, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignConker Communications is a small branding company. They provide Branding and Call Center Services and were founded in 2007.
Read more -
$1,000+Undisclosed50 - 249Carlton, England
Services provided
40% Demand Generation Marketing40% Sales Outsourcing10% Digital Strategy +2 services5% Account-Based Marketing5% Email MarketingLaunched in 2020, Xcellerate Labs is a midsize Sales Outsourcing company located in Carlton, England. Their team offers Sales Outsourcing and Demand Generation Marketing.
Read more -
Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves Leeds, EnglandServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
Read Full Review
Was this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
Was this helpful?
UndisclosedUndisclosed250 - 999Serves Leeds, EnglandServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
Reviews mention Passionate about their work
Client feedback highlights Remote Team Solutions' passion for their work, emphasizing their deep understanding of client needs and commitment to success. One client noted, 'Their unwavering dedication to quality' and 'passion for connecting the right professionals' significantly transformed their remote teams. The personalized and responsive service provided throughout the recruiting process showcases their genuine investment in client success, reinforcing the overall sentiment that Remote Team Solutions excels in fostering strong partnerships.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients. Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work.
Read Full Review
Was this helpful?
0 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr50 - 249Serves Leeds, EnglandServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
Reviews mention Communicative
Overall, clients have expressed high satisfaction with TECHSPEED INC's communication. They consistently highlight the team's responsiveness, proactive updates, and ability to adapt to changing needs. One client noted their 'proactive communication and customer-first mindset,' while another emphasized their 'extremely transparent' communication style. Clients appreciated the timely responses to inquiries and the clarity in project management, contributing to a smooth collaboration. This level of effective communication has been cited as a key factor in the success of their projects.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
Read Full Review -
Market Research & Outreach for Equipment Retailer
5.0 Nov 30, 2022We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
Read Full Review -
Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
Read Full Review -
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
Read Full Review -
Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay.
Read Full Review
Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
Read All ReviewsSelect Industry to see insights
Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Stoke-on-Trent, England
Services provided
30% Manufacturing Consulting25% Procurement Support25% Sales Outsourcing +1 service20% Warehousing & DistributionElite Gas Technologies is a Manufacturing Consulting company. They focus on Manufacturing Consulting and Sales Outsourcing and are based in Stoke-on-Trent, England.
Read more -
$10,000+$150 - $199 / hr50 - 249Nottingham, England
Services provided
20% Advertising20% Marketing Strategy10% Branding +5 services10% Call Center Services10% Content Marketing10% Pay Per Click10% Video Production10% Web DesignAdtrak, an Advertising company, was launched in 1997. Based in Nottingham, England, the team specializes in Advertising and Marketing Strategy.
Read more -
$1,000+< $25 / hr2 - 9Crewe, England
Services provided
80% Back Office Outsourcing10% Customer Service Outsourcing10% TranscriptionJG Virtual is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Transcription and were founded in 2009. The company is headquartered in Crewe, England.
Read more -
UndisclosedUndisclosed2 - 9Liverpool, England
Services provided
80% Back Office Outsourcing20% Call Center ServicesTOTAL PA LTD is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and are headquartered in Liverpool, England and Liverpool, England.
Read more -
$10,000+$150 - $199 / hr10 - 49Macclesfield, England
Services provided
20% Web Development15% Advertising15% Branding +4 services15% Social Media Marketing15% Web Design10% Back Office Outsourcing10% Email MarketingHouse Creative is a website development firm located in Macclesfield, England. The team focuses on Web Development and Advertising.
Read more -
UndisclosedUndisclosed10 - 49Birkenhead, England
Services provided
50% Digital Strategy50% Sales OutsourcingDigital Strategy and Sales Outsourcing company Digital Associates was founded in 2018. Headquartered in Birkenhead, England, the team specializes in Digital Strategy and Sales Outsourcing.
Read more -
$10,000+$150 - $199 / hr2 - 9Derby , England
Services provided
30% Content Marketing15% Back Office Outsourcing15% Branding +4 services10% Advertising10% Mobile App Development10% Social Media Marketing10% Web DesignCrocstar is a Content Marketing company. The firm is located in Derby , England. Their team specializes in Content Marketing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Derby, England
Services provided
75% Business Consulting25% Call Center ServicesKilowatt Energy is a Business Consulting company. The agency is in Derby, England. Their team specializes in Business Consulting and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Chester , England
Services provided
56% Call Center Services44% Customer Service OutsourcingCall center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosedFreelancerLong Eaton, England
Services provided
100% Call Center ServicesTelephone Technology Ltd is an answering service company. They were founded in 2003, and their services include Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Liverpool, England
Services provided
25% CRM Consulting and SI25% Conversion Optimization25% Marketing Strategy +1 service25% Sales OutsourcingMr. Brown Solutions Ltd is a Liverpool, England-based Marketing Strategy company. They focus on Marketing Strategy and Conversion Optimization.
Read more -
UndisclosedUndisclosed2 - 9Wollaton, Nottingham, England
Services provided
30% Advertising30% Broadcast Video20% Back Office Outsourcing +1 service20% Digital StrategyGray Jones Media is an Advertising company launched in 2019. Headquartered in Wollaton, Nottingham, England, the team offers Advertising and Broadcast Video.
Read more -
$10,000+$150 - $199 / hr2 - 9Nottingham, England
Services provided
25% Marketing Strategy20% Back Office Outsourcing20% Business Consulting +3 services15% BI & Big Data Consulting & SI10% Packaging Design10% Web DevelopmentPurple Tree Marketing Ltd is a Marketing Strategy company founded in 2008. The team provides Marketing Strategy and Back Office Outsourcing.
Read more -
$5,000+$50 - $99 / hrFreelancerChester, England
Services provided
100% Sales OutsourcingEstablished in 2023, Crew Partners is a Sales Outsourcing company. The agency specializes in Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Liverpool, England
Services provided
15% Branding15% E-Commerce Development15% Ecommerce Marketing +4 services15% Sales Outsourcing15% Search Engine Optimization15% Social Media Marketing10% Pay Per ClickFounded in 2012, Castle International is a branding firm. The firm offers Branding and Social Media Marketing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Manchester , England
Services provided
100% Call Center ServicesCall center company 8x8 was founded in 1987. The team offers Call Center Services.
Read moreSee All Locations (8)Manchester , England
4th floor, 82 King Street
Manchester , England M2 4WQ44.0.207.096.6000
Was this helpful?
-
Undisclosed$50 - $99 / hr2 - 9Moreton, England
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignHeadquartered in Moreton, England, VIGO Digital is a small social media marketing agency. The team specializes in Social Media Marketing and Search Engine Optimization.
Read more -
$10,000+$150 - $199 / hr2 - 9Saltburn-by-the-Sea, England
Services provided
40% Broadcast Video40% Video Production10% Advertising +1 service10% Call Center ServicesEstablished in 1998, Fridge Productions Limited is a Broadcast Video company. Their services include Broadcast Video and Video Production.
Read more -
$1,000+$25 - $49 / hr250 - 999Sheffield, England
Services provided
60% Call Center Services40% Customer Service OutsourcingVoice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr250 - 999Garforth, England
Services provided
50% Commercial Property Management50% Document Digitization & ManagementJorvik Removals is a Commercial Property Management and Document Digitization & Management company. Their team focuses on Commercial Property Management.
Read more -
$1,000+< $25 / hr10 - 49Manchester, England
Services provided
60% Call Center Services40% Sales OutsourcingSee all 1 projectsThe Lead Generation Company is a lead generation and telemarketing firm. Feedback indicates a predominantly negative experience, with 100% of reviewers expressing dissatisfaction due to unprofessionalism, lack of effective results, and poor communication. Reviewers highlight their failure to deliver on promises, inadequate LinkedIn activity, and an overall lack of initiative in improving outcomes.
Industry Experience
The Lead Generation Company has primarily worked within the IT Services sector, where feedback reveals significant dissatisfaction. Clients report ineffective lead generation, poor communication, and a lack of professionalism. Despite initial confidence, results in terms of qualified leads were severely lacking. The overall sentiment from the IT Services industry suggests that potential clients should exercise caution when considering this provider, as their performance appears inconsistent and below expectations.
Read All ReviewsSelect Industry to see insights
IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed significant dissatisfaction with The Lead Generation Company's value for money, particularly citing ineffective lead generation and poor communication. One client noted that despite a five-month engagement, only five prospectuses were provided, with many meetings not occurring and leads being outside the target audience. The client emphasized that the company's focus seemed to be on fulfilling contracted hours rather than delivering results, leading to a negative overall sentiment regarding cost-effectiveness.Was this helpful?
See All Locations (3)Manchester, England
3 Piccadilly Place, London Road
Manchester, England M1 3BN+44.333.344.3470
Was this helpful?
-
$10,000+$150 - $199 / hr10 - 49Lincolnshire, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignFirst Media Solutions is a branding agency. The agency is headquartered in Lincolnshire, England. Their services include Branding and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9Ripon, England
Services provided
40% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service10% Sales OutsourcingBack Office Outsourcing company The Business Outsourcing Company is based in London, England and Ripon, England. They provide Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (2)Ripon, England
56 Blossomgate
Ripon, England HG4 2ANWas this helpful?
-
UndisclosedUndisclosed50 - 249Prestwich, England
Services provided
35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)30% Customer Service OutsourcingBack Office Outsourcing company TechOvex is headquartered in Prestwich, England. They provide Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were established in 2019.
Read more -
UndisclosedUndisclosed50 - 249Irlam, England
Services provided
100% Document Digitization & ManagementBradshaw Shredding is a Document Digitization & Management company. They are headquartered in Irlam, England and have midsize team. Their services include Document Digitization & Management.
Read more -
$1,000+< $25 / hr2 - 9Cheshire, England
Services provided
85% Call Center Services15% Customer Service OutsourcingLocated in Cheshire, England, UK Virtual Services is a small phone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Cheshire, England
Services provided
100% Call Center ServicesPa4you, a small phone answering service, is in Cheshire, England. The team focuses on Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Middlesbrough, England
Services provided
30% Cloud Consulting & SI30% Cybersecurity24% Back Office Outsourcing +1 service16% Customer Service OutsourcingCloud consulting & SI company String Services is headquartered in Boston, Massachusetts and Middlesbrough, England. The team focuses on cloud consulting & SI and Cybersecurity.
Read moreSee All Locations (3)Middlesbrough, England
168 Linthorpe road
Middlesbrough, England TS1 3RB0203.004.9098
Was this helpful?
-
$1,000+< $25 / hr2 - 9Wigan, England
Services provided
66% Back Office Outsourcing34% TranscriptionVOBA is a Back Office Outsourcing company. The Wigan, England-based firm was launched in 2003. Their team focuses on Back Office Outsourcing and Transcription.
Read more -
$1,000+< $25 / hr2 - 9Great Harwood, England
Services provided
100% Back Office OutsourcingEstablished in 2013, Karma Content is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Hollins Vale, England
Services provided
100% Document Digitization & ManagementWeeshred is a small Manchester, England-based Document Digitization & Management company. The team specializes in Document Digitization & Management.
Read moreSee All Locations (2)Hollins Vale, England
Unit 4, Croft Industrial Estate Croft Ln,
Hollins Vale, England BL9 8QG0161 796 2226
Was this helpful?
-
UndisclosedUndisclosed2 - 9Worsley, England
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company Shred Alert Ltd was founded in 2019. The small team offers Document Digitization & Management.
Read more -
UndisclosedUndisclosed2 - 9Manchester, England
Services provided
100% Back Office OutsourcingClaim 3000, a Back Office Outsourcing company, was launched in 2015. The firm offers Back Office Outsourcing, and is small.
Read more -
$10,000+$150 - $199 / hr50 - 249Prestbury, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignUM London is a midsize London, England-based branding company. Their services include Branding and Call Center Services.
Read moreSee All Locations (3)Prestbury, England
Prestbury Bonis Hall Manchester
Prestbury, England SK10 4EF44.01625.822300
Was this helpful?
-
$10,000+$150 - $199 / hr2 - 9Didsbury, England
Services provided
25% Back Office Outsourcing25% Branding25% Print Design +1 service25% Web DesignFounded in 2008, We Are Life Design is a Back Office Outsourcing company. The small team specializes in Back Office Outsourcing and Branding.
Read more -
$10,000+$150 - $199 / hr2 - 9South Manchester, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Social Media Marketing20% Web DesignFounded in 1998, Lake Design is a branding firm. The small team focuses on Branding and Call Center Services.
Read more -
$10,000+$150 - $199 / hr2 - 9Rochdale, Manchester, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignTA Design Studio Limited is a small branding firm located in Rochdale, Manchester, England. The team offers Branding and Call Center Services.
Read more -
$10,000+$150 - $199 / hr2 - 9Northallerton, England
Services provided
20% Back Office Outsourcing20% Branding20% Graphic Design +2 services20% Web Design20% Web DevelopmentBack Office Outsourcing company The Specialists in Communications Ltd provides Back Office Outsourcing and Branding. They are in Northallerton, England.
Read more -
$10,000+$150 - $199 / hrFreelancerBatley, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignRushfirth Creative is a small branding agency in Batley, England. Their services include Branding and Call Center Services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies and their real-time quotes in minutes.
Get My QuotesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Leeds BPO Services
-
$250,000+$25 - $49 / hr250 - 999Leeds, England
Ability to deliver
20.8/40.015.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr10,000+Leeds, England
Ability to deliver
4.4/40.00/20 Reviews0/10 Clients & Experience4.4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed250 - 999Normanton, England
Ability to deliver
4.4/40.00/20 Reviews0/10 Clients & Experience4.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$100 - $149 / hr10 - 49Bradford, England
Ability to deliver
10/40.00/20 Reviews7/10 Clients & Experience3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$50,000+$100 - $149 / hr50 - 249Leeds, England
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Wetherby , England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$150 - $199 / hr250 - 999Leeds , England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$10,000+$150 - $199 / hr10 - 49Elland Lane, England
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Manchester, England
Ability to deliver
22.1/40.016.2/20 Reviews2.2/10 Clients & Experience3.7/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Bradford, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+$100 - $149 / hr2 - 9Bradford, England
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+< $25 / hr10,000+Sheffield, England
Ability to deliver
4.3/40.00/20 Reviews0/10 Clients & Experience4.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+Undisclosed10 - 49Manchester, England
Ability to deliver
21.9/40.016.2/20 Reviews0.9/10 Clients & Experience4.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Sheffield, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Brighouse, England
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Bury, England
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
80% Back Office Outsourcing20% Other
Latest BPO Articles
See all articles
How to Choose a 3PL: 5 Mistakes E-Commerce Brands Make
Learn how to choose a 3PL that fits your channel mix, avoids hidden costs, and scales with your brand. Real selection criteria, and top providers compared.
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
Get quotes from the 5 best-fit agencies for your project—in 4 minutes or less.