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At Smart Teams Accelerator, we specialize in creating hybrid customer service and technical support teams that integrate seamlessly with your existing staff or you could build one brand new.
WE WOULD BE IDEAL FOR YOU
if you are looking for long term sustainable remote staff that
- can communicate fluently
- understands your country's culture and expectations
- follows through clearly defined processes
- always has customer satisfaction as a top priority
- can work through your changing requirements without approval bottlenecks
if you want to work with a company that
- is ISO Certified
- GDPR Compliant
- Seamlessly integrates with your current infrastructure
- follows ITIL best practices
- does not let you down
We follow our Smart Teams Accelerator framework no matter how big or small you are
Pillars of Our Framework
1. Service Synopsis: Gain a holistic view of your current service cycle and actionable recommendations.
2. Productivity Plan: Develop a strategic roadmap to enhance productivity using best practices and advanced technology.
3. Process Training: Rapidly onboard and upskill a dedicated team of experts tailored for your business.
4. Bridging The Gap: Ensure seamless cultural and operational alignment between your team and ours.
5. Optimization Roadmap: Continuously assess performance metrics to identify and bridge performance gaps.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
50 - 249
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Locations
Chigwell, England
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Year founded
Founded 2011
2 Locations
- Chigwell , England
- New Delhi , India
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Customer Service Outsourcing
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Industries
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Clients
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