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KC Contact Centres is a division of the KCOM Group Plc, first established in 1904. The KCOM Group is a leading provider of communications solutions to both business and consumer markets across the UK.  KC Contact Centres offers award-winning outsourced contact centre solutions to a wide variety of industry sectors.

 We operate from a purpose built 500 seat contact centre in Hull, where we have the operational and technical capability to service and reach customers via a broad range of contact channels.We have a management team with over 100 years combined outsourcing experience, a first class facility, in a proud city, with little competition for staff; allowing us to recruit the best. We utilise first class technology and are supported by a parent with 100 years of telecoms experience. Most importantly we have an enthusiastic, dynamic team who have aligned objectives and are determined to be a valuable long-term partner to our clients.Our operation has received national awards and accreditations; including a placing in the ‘Top 50 Call Centres for Customer Service’ for the last 2 years running (4th in Public Sector), and we most recently achieved the CCA (Customer Contact Association) Global Standard.

 
$1,000+
 
< $25 / hr
 
250 - 999
 Founded
1999
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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East Yorkshire, United Kingdom
headquarters
  • Prospect Street Hull,
    East Yorkshire HU2 8PU
    United Kingdom

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Voice Services
  • Non-Voice BPO/Back Office Services
Industry focus
  • Business services
  • Consumer products & services
  • Financial services
Voice/Call Center Services
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