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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 190 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
Reviews mention Detail-oriented
Clients consistently praised Remote CoWorker for their detail-oriented approach, highlighting their strong organizational skills and proactive communication. For instance, one client noted the team's ability to keep tasks on track and deliverables completed ahead of schedule. Another emphasized the accuracy and thoroughness in administrative tasks, particularly in data management and compliance documentation. Overall, the sentiment reflects high satisfaction with the company's meticulous attention to detail, contributing to operational efficiency and client success.-
Back Office Outsourcing for Defense Products Reseller
5.0 May 24, 2024Princess J. P. has been a pleasure to work with. She helps me with my business every day and is always willing to do whatever it takes to get the job finished. Is very detailed in her work.
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Administrative Support for Educational Institution
5.0 Jan 22, 2025The punctual attainment of assigned duties. The attainment of the delegated tasks in a timely fashion and the overall willingness of my VA to get the tasks done. I have a "Todo" list that documents fairly detailed tasks that are to be completed. This spreadsheet clearly identifies what has and has not been finalized. This is also used as a measurable outcome.
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Administrative Support Outsourcing for Railing Company
5.0 Apr 10, 2025Very wick response time,, they paid good attention to detail.
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Customer Service & Back Office Outsourcing for Therapy Clinic
5.0 Aug 13, 2025They demonstrated strong organizational and follow-through skills in managing multiple priorities at once. She consistently kept tasks and milestones on track, ensuring that deliverables were completed on or ahead of schedule. Her attention to detail in maintaining timelines and proactively updating the team helped prevent delays and bottlenecks.
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15 of 16 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.Was this helpful?
Industry Experience
The provider has demonstrated expertise across diverse industries including Arts, Medical, Education, Real Estate, Advertising, and more. Clients commend their responsiveness, communication, and project management skills, leading to increased efficiency and productivity. Positive feedback highlights their ability to tailor support to specific organizational needs while aligning with company values. Overall sentiment indicates strong satisfaction, particularly in the Medical and Education sectors, suggesting a good fit for businesses seeking operational support and administrative assistance.
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Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.Was this helpful?
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UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services20% IT Strategy ConsultingDesign I.T. Solutions, an IT strategy consulting company, was established in 2005. The company offers IT strategy consulting and cloud consulting & SI, and is small.
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$1,000+$100 - $149 / hr10 - 49Tucson, AZ
Services provided
80% IT Managed Services20% Call Center ServicesUnió Digital is a small IT managed services company. Founded in 2016, the team specializes in IT managed services and Call Center Services.
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What are Featured Providers?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
Reviews mention Experienced
Clients express high satisfaction with TECHSPEED INC, highlighting their professionalism and extensive experience in data management. One client noted their effective handling of nearly 1,000 WordPress posts, emphasizing timely delivery and adaptability to project changes. The feedback indicates that the team excels in improving data structure, enhancing user experience, and is capable of addressing diverse data-related needs. Overall sentiment is overwhelmingly positive, with clients appreciating the personable communication and exceeding expectations.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, clients have expressed high satisfaction with TECHSPEED INC's professionalism and responsiveness. One client noted their impressive ability to handle complex data tasks, enhancing user experience and SEO. Another highlighted the company's speed and accuracy in delivering election information, surpassing competitors. Both reviews indicate a seamless communication process and timely deliverables, with no areas for improvement mentioned. Overall, sentiment towards TECHSPEED INC is overwhelmingly positive, reflecting their capability to meet diverse project needs.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Real Estate. Clients consistently commend their professionalism, responsiveness, and ability to deliver complex data management solutions efficiently. The overall sentiment is highly positive, with a notable emphasis on their adaptability, project management skills, and high-quality output, making them a strong fit for projects requiring data entry, content management, and research across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Advertising & marketing Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. For instance, one client noted they chose TECHSPEED INC due to their 'good value for cost' and praised their ability to deliver more information than competitors. Another client emphasized that their pricing fit their budget while exceeding expectations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of services rendered, with clients appreciating timely delivery and high-quality results.Was this helpful?
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Portsmouth, England
Services provided
25% Direct Marketing20% Event Marketing20% Marketing Strategy +3 services15% Market Research10% Call Center Services10% Sales Outsourcing4Marketing is a Direct Marketing company launched in 2011. The team offers Direct Marketing and Marketing Strategy.
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$10,000+$150 - $199 / hr10 - 49Bogangar, Australia
Services provided
20% Advertising20% Ecommerce Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingFounded in 2019, Gravitate Digital is a small Bogangar, Australia-based Advertising company. Their team offers Advertising and Social Media Marketing.
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$25,000+< $25 / hr10 - 49Kolkata, India
Services provided
20% Call Center Services20% E-Commerce Development20% Mobile App Development +3 services20% Web Development10% Low/No Code Development10% Web DesignLaunched in 2022, 3Rare Dynamics is a small web design agency in Kolkata, India. Their team specializes in Web Design and Web Development.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
Services provided
40% Digital Strategy20% Customer Service Outsourcing20% Ecommerce Marketing +1 service20% Other Digital MarketingLaunched in 2016, Digizer, a small Digital Strategy company, is in Helsinki, Finland and Oulu, Finland. Their services include Digital Strategy and Other Digital Marketing.
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$25,000+$50 - $99 / hr10 - 49Graz, Austria
Services provided
40% AI Development20% Customer Service Outsourcing10% Low/No Code Development +6 services5% Corporate Training & Coaching5% E-Commerce Development5% Generative AI5% Recruiting5% Social Media Marketing5% Video ProductionAI company Avataris was founded in 2019. The team offers Artificial Intelligence and Customer Service Outsourcing and is in Graz, Austria.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.-
Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in providing remote recruitment services across various industries. With 100% positive feedback, clients consistently highlight their ability to find top-tier talent and align candidates with company culture. Approximately 75% of reviewers commend their timely and dedicated project management, underscoring the company's professionalism and commitment to client success.
Reviews mention Innovative
Clients have consistently highlighted Remote Team Solutions' innovative approach to remote recruiting, emphasizing their ability to redefine the hiring process. One client noted their 'meticulous approach to screening' which not only identified candidates with the right skills but also ensured cultural alignment. Their dedication to streamlining the recruitment experience was praised, with one review stating they made the process feel 'like a breeze.' Overall, the sentiment reflects strong appreciation for their innovative methods and commitment to client success.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work. In essence, Remote Team Solutions has redefined what it means to find, hire, and retain remote talent.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Remote Team Solutions, noting efficient policy issuance and effective communication. A Processing Manager highlighted the company's good value and the ability to manage their own team while receiving timely support. Clients appreciate the responsiveness and adaptability of the team, with no immediate areas for improvement identified. Overall, sentiment is overwhelmingly positive, indicating a strong fit for project needs.Was this helpful?
Industry Experience
Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages Software IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.Was this helpful?
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$1,000+< $25 / hr10 - 49Sahibzada Ajit Singh Nagar, India
Services provided
20% Digital Strategy20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentExotto Private Limited is a small Digital Strategy company launched in 2020. Their team provides Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Omaha, NE
Services provided
60% Business Consulting20% CRM Consulting and SI20% Sales OutsourcingPeer Sales Agency is a Business Consulting company. They are headquartered in Omaha, Nebraska. Their team offers Business Consulting and CRM consulting and SI.
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$10,000+$200 - $300 / hr10 - 49Singapore, Singapore
Services provided
20% Back Office Outsourcing20% Business Consulting20% Financial Advising & Planning +3 services20% Financial Consulting10% Accounting10% Finance & Accounting Outsourcing (FAO)Segovia Financial Services Pte. Ltd., a Business Consulting company, is headquartered in Singapore, Singapore. They provide Business Consulting and Back Office Outsourcing and were founded in 2016.
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$1,000+$100 - $149 / hr10 - 49
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentIn Doylestown, Pennsylvania, Elevated Audience is a small SEO company. The team provides Search Engine Optimization and Pay Per Click.
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$5,000+$25 - $49 / hr10 - 49New Delhi, India
Services provided
20% Accounting20% Back Office Outsourcing20% E-Commerce Development +2 services20% Mobile App Development20% Search Engine OptimizationBYTEQUEST SOFTWARES - 011BQ is a SEO agency. The New Delhi, India-based team specializes in Search Engine Optimization and Mobile App Development.
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$5,000+$200 - $300 / hr10 - 49London, England
Services provided
20% Application Management & Support20% Event Marketing20% Public Relations +2 services20% Sales Outsourcing20% Search Engine OptimizationGray Matters, a public relations firm, specialize in Public Relations and Event Marketing. They were founded in 2018.
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UndisclosedUndisclosed10 - 49Pune, India
Services provided
20% Content Marketing20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationDemand Fluence is a Content Marketing company. Launched in 2007, the firm focuses on Content Marketing and Email Marketing.
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$1,000+< $25 / hr10 - 49Richmond Hill, Canada
Services provided
20% Accounting20% Call Center Services20% Conversion Optimization +2 services20% Cybersecurity20% IT Managed ServicesLaunched in 2007, IT Solutions Canada is a Conversion Optimization company. The small team specializes in Conversion Optimization and Cybersecurity.
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$5,000+$50 - $99 / hr10 - 49Ahmedabad, India
Services provided
20% Branding20% Conversion Optimization20% Ecommerce Marketing +2 services20% Sales Outsourcing20% Social Media MarketingBased in Ahmedabad, India, Ohh My Brand is a branding agency. Their services include Branding and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Gurugram, India
Services provided
20% Branding20% E-Commerce Development20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentLean Hippo Marketers is a branding agency. The Gurugram, India-based company offers Branding and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Singapore, Singapore
Services provided
20% Accounting20% Back Office Outsourcing20% Commercial Financing +2 services20% Finance & Accounting Outsourcing (FAO)20% Immigration LawExcellence Singapore Group is a Back Office Outsourcing company based in Singapore, Singapore. Founded in 2013, the team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49
Services provided
35% Email Marketing35% Marketing Strategy20% Sales Outsourcing +1 service10% Demand Generation MarketingMedicProspects is a Marketing Strategy company launched in 2018. The firm provides Marketing Strategy and Email Marketing, and is small.
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$5,000+$50 - $99 / hr10 - 49
Services provided
20% Back Office Outsourcing20% Branding20% Ecommerce Marketing +2 services20% Packaging Design20% Web DesignCasa Bele Studio is a branding agency. Established in 2019, the team specializes in Branding and Web Design. The company is headquartered in Buenos Aires, Argentina.
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UndisclosedUndisclosed10 - 49Glasgow, Scotland
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingNexus Healthcare is a social media marketing firm. The Glasgow, Scotland-based firm provides Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49
Services provided
30% CRM Consulting and SI30% Marketing Strategy20% Business Consulting +1 service20% Sales OutsourcingSmall Marketing Strategy company B-Linked Marketing, is located in Manchester, England. Their services include Marketing Strategy and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49
Services provided
60% Compliance Consulting20% Document Digitization & Management20% Supply Chain ManagementEmpact Technologies is a Compliance Consulting company. The small Montgomery, Texas-based team focuses on Compliance Consulting and Supply Chain Management. The agency was launched in 2019.
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UndisclosedUndisclosed10 - 49
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Financial Advising & Planning20% Financial ConsultingGrof, a Business Consulting company, was founded in 2019. In Singapore, Singapore, the team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49
Services provided
20% Call Center Services20% Logo20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentSEO agency Custom Virtual Solutions specializes in Search Engine Optimization and Web Design. They are headquartered in Spring, Texas.
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UndisclosedUndisclosed10 - 49Vasai-Virar, India
Services provided
20% Commercial Development20% Content Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingKoffeetech Communication, a social media marketing firm, specialize in Social Media Marketing and Content Marketing. They were established in 2016.
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UndisclosedUndisclosed10 - 49Delhi, India
Services provided
20% Commercial Property Management20% Document Digitization & Management20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignYour Door Step is a social media marketing agency. Based in Delhi, India, the company was established in 2018. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Hartford, CT
Services provided
30% Business Consulting20% Back Office Outsourcing20% Business Continuity Management +2 services15% Building Security Services15% Commercial Brokerage ServicesLiberty Locksmith Store is a Business Consulting company launched in 2004. Their services include Business Consulting and Back Office Outsourcing.
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$5,000+$25 - $49 / hr2 - 9Indore, India
Services provided
25% Call Center Services25% Digital Strategy25% IT Managed Services +2 services15% Email Marketing10% Social Media MarketingSee all 1 projectsOBLIGR INDIA PVT LTD offers BULK SMS services with a particular strength in API integration. Reviewers consistently highlight the company's technical proficiency, timely responses, and efficient workflow, leading to high client satisfaction and successful project outcomes.
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$1,000+$50 - $99 / hr2 - 9
Services provided
30% IT Managed Services25% Back Office Outsourcing15% Search Engine Optimization +3 services10% Cloud Consulting & SI10% Cybersecurity10% IT Strategy ConsultingBack Office Geeks is an IT managed services company established in 2011. Their services include IT managed services and Back Office Outsourcing.
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$1,000+Undisclosed2 - 9Warwick, England
Services provided
50% Email Marketing25% Call Center Services25% Direct MarketingLaunched in 2019, Metric Central is a small Email Marketing company. Their team provides Email Marketing and Direct Marketing.
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Undisclosed$25 - $49 / hr2 - 9Toronto, Canada
Services provided
55% Accounting20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +3 services5% Business Consulting5% Customer Service Outsourcing5% Tax LawStroshe Capital Inc., an Accounting company, was launched in 2016. The small team specializes in Accounting and Back Office Outsourcing.
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$5,000+< $25 / hr2 - 9Mumbai, India
Services provided
30% Business Consulting25% Document Digitization & Management25% Fractional CFO Services +1 service20% Finance & Accounting Outsourcing (FAO)Mantraa, a Business Consulting company, was launched in 2016. The agency focuses on Business Consulting and Document Digitization & Management.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
25% Business Consulting25% Pay Per Click25% Sales Outsourcing +1 service25% Search Engine OptimizationQualiConvert is a SEO agency. The London, England-based agency was founded in 2016. Their services include Search Engine Optimization and Pay Per Click.
Read more -
$1,000+$50 - $99 / hr2 - 9
Services provided
50% Commercial Development25% Business Consulting25% Sales OutsourcingCorstrate is a Commercial Development company. Founded in 2019, the firm is based in peymeinade, France. Their team specializes in Commercial Development and Business Consulting.
Read more -
$1,000+< $25 / hr10 - 49New York, NY
Services provided
55% Transcription25% Translation10% Call Center Services +1 service10% Video ProductionMaestra is a Transcription company. They were founded in 2018, and their services include Transcription and Translation.
Read more -
Undisclosed< $25 / hr50 - 249
Services provided
70% Accounting15% Document Digitization & Management15% Financial Advising & PlanningFounded in 2003, GreenSense Billing is an Accounting company. The team provides Accounting and Financial Advising & Planning.
Read more -
UndisclosedUndisclosed50 - 249Aliso Viejo, CA
Services provided
50% Custom Software Development35% IT Managed Services15% Document Digitization & ManagementBizPortals QCFlow is a custom software development firm. They offer Custom Software Development and IT managed services and were established in 2001.
Read more -
$1,000+Undisclosed50 - 249
Services provided
20% Language Interpretation20% Market Research20% Translation +4 services15% Corporate Training & Coaching15% Sales Outsourcing5% Content Marketing5% Search Engine Optimization株式会社アットグローバル, a Market Research company, is headquartered in 東京都港区, Japan. Their services include Market Research and Language Interpretation.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
40% Other Marketing30% Product Design20% Document Digitization & Management +1 service10% Marketing StrategyHeadquartered in Sinnar, California, Chisel is an Other Marketing company. They specialize in Other Marketing and Product Design.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignBedrock Digital Marketing is a social media marketing firm. They were founded in 2018, and their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$100 - $149 / hr2 - 9Eindhoven, Netherlands
Services provided
20% Conversion Optimization20% Performance Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingTasmanic is a social media marketing firm. The Eindhoven, Netherlands-based company provides Social Media Marketing and Conversion Optimization.
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$5,000+$150 - $199 / hr10 - 49Vaughan, Canada
Services provided
10% Advertising10% Customer Service Outsourcing10% Social Media Marketing +22 services8% Digital Strategy8% Email Marketing5% Business Consulting5% Call Center Services5% Direct Marketing5% Ecommerce Marketing5% Marketing Strategy5% Pay Per Click3% Branding3% Conversion Optimization3% Graphic Design3% Web Design2% Content Marketing2% UX/UI Design1% Affiliate Marketing1% Corporate Photography1% Fulfillment1% Logo1% Packaging Design1% Print Design1% Product Marketing1% Video ProductionIn Social Incorporated is an Advertising company. They specialize in Advertising and Social Media Marketing and are based in Vaughan, Canada.
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$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
Services provided
15% Branding15% Public Relations15% Sales Outsourcing +4 services15% Social Media Marketing15% Web Design15% Web Development10% Corporate Training & CoachingShupav Group, a small branding company, is based in Nairobi, Kenya. The team provides Branding and Public Relations.
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$1,000+< $25 / hr2 - 9Meerut, India
Services provided
10% Call Center Services10% Content Marketing10% Custom Software Development +7 services10% Digital Strategy10% Direct Marketing10% Event Marketing10% Mobile App Development10% Pay Per Click10% Social Media Marketing10% Web DevelopmentGurutva Solutions is a custom software development company. They were founded in 2019, and their services include Custom Software Development and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9LONDON, England
Services provided
50% Business Consulting10% Back Office Outsourcing10% Corporate Training & Coaching +6 services10% E-Commerce Development10% Financial Consulting5% HR Consulting3% Recruiting1% PEO/Employee Leasing1% StaffingTurnaround Hospitality, a Business Consulting company, is based in LONDON, England. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Dhaka, Bangladesh
Services provided
90% Business Consulting10% Document Digitization & ManagementBangladesh Trade Portal is a Business Consulting company. Their midsize team is based in Dhaka, Bangladesh. Their team specializes in Business Consulting and Document Digitization & Management.
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Undisclosed$50 - $99 / hr250 - 999
Services provided
70% Accounting20% Finance & Accounting Outsourcing (FAO)10% Back Office OutsourcingThe Back Room Offshoring Inc. Is an Accounting company in Pampanga, Philippines. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Madrid, Spain
Services provided
35% HR Consulting35% Recruiting20% Business Consulting +2 services5% Customer Service Outsourcing5% Sales OutsourcingRecruiting company 1MIB - Soluciones para Recursos Humanos was launched in 2006. The team focuses on Recruiting and HR Consulting.
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UndisclosedUndisclosed10 - 49Wentworth Point, Australia
Services provided
100% Back Office OutsourcingSee all 1 projectsAbout UsIncrease Your Brand’s Visibility with the Right Team!Considering the ever-changing trends of Digital Marketing, SavTech Digital has come forward to be the one-stop shop to offer the best
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
37.3/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
-
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
-
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.