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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and Canada, or adjust filters to discover top talent in any region.

Ratings Updated: December 16, 2025

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their strong project management and responsiveness, with clients praising their high accuracy in data entry and effective customer service. One client noted a significant reduction in call escalations due to timely resolutions. Another emphasized their personalized approach, stating they felt valued despite being a smaller client. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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United States (14) Canada (1)

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Remote CoWorker

4.8 169 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant recruiting company, distinguished by its responsive and professional service. The company is praised for matching clients with highly qualified virtual assistants who fulfill a wide range of tasks, from administrative duties to marketing and social media management. The majority of reviews highlight Remote CoWorker's efficiency and exceptional project management, with a 100% positive feedback rate emphasizing their ability to meet and exceed client expectations.

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Reviews mention Positive attitude
The feedback regarding Remote CoWorker highlights a strong positive attitude among their team members. A client noted that their assigned resource was 'first class' and recognized for being a 'great communicator' with a 'really positive approach' to tasks. This sentiment underscores the company's commitment to fostering effective communication and a collaborative spirit, contributing to successful project outcomes without any noted areas for improvement.

Administrative Support for Software Company

5.0 Jul 19, 2023

Our assigned resource has been first class. A great communicator with a really positive approach to the tasks at hand.
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21 of 21 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their exceptional responsiveness, professionalism, and ability to find suitable virtual assistants. Notable feedback includes an owner of a legal firm stating their VA was a 'standard setter' and another client highlighting the 'impeccable' onboarding process. Overall, the sentiment is overwhelmingly positive, with clients appreciating the tailored support and efficiency, resulting in improved operational effectiveness across various businesses.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries including legal, medical, and business services. Clients in the legal industry praise their strong candidate sourcing and support, while healthcare organizations value their administrative efficiency and responsiveness. Businesses find their virtual assistants adaptable and proficient, contributing significantly to operational improvements. Overall, sentiment across industries is highly favorable, indicating a strong fit for clients seeking reliable administrative support and specialized expertise.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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United States (103) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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JFS Technologies

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Pune, India

Services provided

20% Web Development

10% Demand Generation Marketing

10% Digital Strategy +6 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

JFS Technologies is a web development company launched in 2023. Their team provides Web Development and Digital Strategy.
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Infovaly

Not yet reviewed

$75,000+

< $25 / hr

2 - 9

Services provided

20% IT Managed Services

15% Web Development

10% Call Center Services +8 services

10% E-Commerce Development

10% Mobile App Development

10% Wearable App Development

5% Back Office Outsourcing

5% Cloud Consulting & SI

5% Custom Software Development

5% Cybersecurity

5% IT Strategy Consulting

Infovaly is an IT managed services company. They are in Toronto, Canada and Dhaka, Bangladesh, and their services include IT managed services and Web Development.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Knowledgeable
Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight HelpSquad's exceptional communication and cost-effective solutions, particularly in customer service and call center augmentation. Clients from Vello Property Management noted a 33% reduction in labor costs and improved guest communication quality, while National University praised the seamless integration of services and personalized support. Overall, the sentiment is highly positive, with clients appreciating the company's responsiveness and alignment with their operational needs.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Helpful
Overall sentiment regarding Boldr. is highly positive, with clients praising their flexibility, responsiveness, and helpfulness. One client noted, 'Boldr is a partner we hope to continue to work with for years to come,' highlighting their effective onboarding and quality customer support. Another client emphasized their understanding of client objectives and the strong work ethic of their staff, stating, 'Their personalities are pleasant, helpful, and friendly.' Such feedback reflects Boldr.'s commitment to delivering exceptional service.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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Digital It Pro

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Services provided

15% Email Marketing

15% Web Design

10% Content Marketing +6 services

10% Graphic Design

10% Logo

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Our agency has long earned the reputation of providing the best services. Our experienced team is always ready to provide the best service. We offer high-quality website design, SEO, content
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Effective Solution

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ahmedabad, India

Services provided

32% IT Managed Services

5% AI Consulting

5% AI Development +16 services

5% Application Management & Support

5% Back Office Outsourcing

5% Call Center Services

5% Custom Software Development

5% E-Commerce Development

5% Generative AI

5% Robotics Process Automation

5% Web Development

3% Cybersecurity

3% Mobile App Development

2% Business Continuity Management

2% CRM Consulting and SI

2% Cloud Consulting & SI

2% ERP Consulting and SI

2% IT Staff Augmentation

2% Other IT Consulting and SI

Founded in 2012, Effective Solution is a small Ahmedabad, India-based IT managed services company. Their team offers IT managed services and Custom Software Development.
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HR Tech LLC

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Services provided

10% Back Office Outsourcing

10% Content Marketing

10% E-Commerce Development +7 services

10% Ecommerce Marketing

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Development

HR Tech LLC is a social media marketing firm founded in 2015. The company focuses on Social Media Marketing and Content Marketing, and is small.
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Prime Trinity

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Vršac, Serbia

Services provided

20% Business Consulting

20% Digital Engineering

20% Document Digitization & Management +2 services

20% Environmental Consulting

20% UX/UI Design

UX agency Prime Trinity was founded in 2009. The team provides UX/UI Design and Business Consulting and is in Vršac, Serbia.
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Website Dino

Not yet reviewed

$1,000+

Undisclosed

2 - 9

West Winfield, NY

Services provided

20% Branding

20% Logo

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Website Dino is a branding firm. The team offers Branding and Search Engine Optimization, and the agency is based in West Winfield, New York.
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What are Featured Providers?

Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong positive sentiment among clients, noting effective call center services and general accounting outsourcing. Clients praised the team's impressive hiring process and strong communication, which facilitated a balanced workload and reduced complaints. One client remarked on the decrease in reservation mistakes, while another emphasized Connext's alignment with their company values. Areas for improvement include enhanced employee training, but overall, Connext is viewed as a reliable partner for business growth.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Exceeds expectations
MarKam Solutions consistently exceeds client expectations across various projects. One client noted their 'extreme promptness' and ability to 'bring outside perspective and innovation,' while another highlighted their 'speed and quality of delivery.' A COO remarked on their 'attention to detail' and 'excellent communication skills,' stating that their experience has 'exceeded expectations.' Overall, clients express high satisfaction, indicating a strong alignment with their needs and objectives.

Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Honestly, as I write this our experience has exceeded our expectations. Every deliverable was met on a timely and professional manner. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working. Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

They are extremely prompt and have exceeded our expectations in many areas. Their ability to learn quickly and scale combined with leveraging their outside experience is impressive.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)
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Hezire technologies| Manufacturing electronics gadget

5.0 1 review

$10,000+

$100 - $149 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

50% Product Marketing

40% Contract Manufacturing

10% Sales Outsourcing

UAE-based electronic gadget company Hezire. Product offerings and services. We sell various products including cables, wearables, tablets, and car chargers. Offer free delivery over 100 DHS,
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walstreamz

5.0 1 review

$5,000+

$150 - $199 / hr

50 - 249

Services provided

70% E-Commerce Development

10% Back Office Outsourcing

10% Digital Strategy +1 service

10% Ecommerce Marketing

Walstreamz is an undeniable industry that helps clients build income by sowing the seeds of businesses on Amazon and Walmart. Clients around the world earn money from our infrastructure, licensing
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Featured

What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Puts the customer first
Big Outsource consistently demonstrates a customer-first approach, as highlighted by clients who praised their dedication to understanding unique business needs and delivering tailored solutions. One client noted their commitment to success, emphasizing that Big Outsource became a genuine partner rather than just a service provider. Another client appreciated their timely communication and responsiveness, stating, 'They always deliver on time' and expressing satisfaction with the collaborative environment that fostered effective project management.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively. What truly impressed us about Big Outsource was their unwavering commitment to our success. They went beyond being an outsourcing provider; they became a genuine partner invested in our growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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eLink Business Innovations

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Jacksonville, FL

Services provided

10% AI Development

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing +7 services

10% CRM Consulting and SI

10% Cloud Consulting & SI

10% Custom Software Development

10% ERP Consulting and SI

10% Enterprise App Modernization

10% IT Managed Services

10% IT Strategy Consulting

Midsize software development company eLink Business Innovations, is located in Jacksonville, Florida. Their services include Custom Software Development and Enterprise App Modernization.
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Atomatic

Not yet reviewed

$100,000+

$300+ / hr

50 - 249

Singapore, Singapore

Services provided

70% Business Consulting

10% Back Office Outsourcing

10% Financial Consulting +4 services

6% Staffing

2% PEO/Employee Leasing

1% HR Consulting

1% Recruiting

Launched in 2019, Atomatic is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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1Webstreet

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Kolkata, India

Services provided

20% Mobile App Development

15% Custom Software Development

10% Back Office Outsourcing +7 services

10% E-Commerce Development

10% IT Strategy Consulting

10% Social Media Marketing

10% Web Development

7% UX/UI Design

5% Search Engine Optimization

3% Web Design

1Webstreet is a mobile app development company launched in 2010. The firm offers Mobile App Development and Custom Software Development.
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Grazing Minds

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Mumbai, India

Services provided

35% Corporate Training & Coaching

15% Funding & Investment

10% Business Consulting +7 services

10% Call Center Services

10% HR Consulting

10% IT Strategy Consulting

3% HR Outsourcing

3% PEO/Employee Leasing

2% Recruiting

2% Staffing

Founded in 2018, Grazing Minds is a midsize Mumbai, India-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Funding & Investment.
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HybrisWorld

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Services provided

5% AI Development

5% Advertising

5% Back Office Outsourcing +17 services

5% Branding

5% Cloud Consulting & SI

5% Customer Service Outsourcing

5% Direct Marketing

5% E-Commerce Development

5% Ecommerce Marketing

5% Email Marketing

5% IT Managed Services

5% IoT Development

5% Marketing Strategy

5% Mobile & App Marketing

5% Mobile App Development

5% Other Application Development

5% Other Digital Marketing

5% Search Engine Optimization

5% UX/UI Design

5% Web Development

HybrisWorld is an Advertising company launched in 2016. Their team offers Advertising and Branding.
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Taptitech Digital media works Pvt Ltd

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Bhopal, India

Services provided

25% Digital Strategy

20% IT Managed Services

15% Content Marketing +5 services

10% Call Center Services

10% Social Media Marketing

10% Web Development

5% E-Commerce Development

5% Ecommerce Marketing

Taptitech Digital media works Pvt Ltd is a Digital Strategy company founded in 2022. The midsize team specializes in Digital Strategy and IT managed services.
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Proactivests

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

دبي, United Arab Emirates

Services provided

90% Commercial Property Management

10% Customer Service Outsourcing

Established in 2020, Proactivests is a Commercial Property Management company. The team specializes in Commercial Property Management and Customer Service Outsourcing.
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Brand Enhanced

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Services provided

15% Content Marketing

15% Mobile & App Marketing

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Web Development

Brand Enhanced is a social media marketing firm. The Noida, India-based firm focuses on Social Media Marketing and Content Marketing.
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Awkits

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Services provided

15% Branding

15% Graphic Design

15% Pay Per Click +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Sales Outsourcing

Awkits is a branding company. Established in 2018, the team provides Branding and Social Media Marketing.
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OGI Technology-Call Center Services

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Bengaluru, India

Services provided

10% Affiliate Marketing

10% Business Consulting

10% Content Writing Services +7 services

10% Customer Service Outsourcing

10% Email Marketing

10% Graphic Design

10% IT Strategy Consulting

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Founded in 2022, OGI Technology-Call Center Services is a midsize social media marketing firm in Bengaluru, India. Their team offers Social Media Marketing and Email Marketing.
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Ascendeon Group Inc.

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

New Town, India

Services provided

10% API Development

10% Back Office Outsourcing

10% Cloud Consulting & SI +7 services

10% DevOps Managed Services

10% E-Commerce Development

10% IT Managed Services

10% IT Strategy Consulting

10% Microservices Architecture Services

10% Mobile App Development

10% Web Development

In Katy, Texas and Donaghadee, Northern Ireland, Ascendeon Group Inc. Is an IT strategy consulting company. The team provides IT strategy consulting and cloud consulting & SI.
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FINIK

Not yet reviewed

$10,000+

$100 - $149 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Branding

10% Business Consulting

10% CRM Consulting and SI +7 services

10% E-Commerce Development

10% Graphic Design

10% Market Research

10% Packaging Design

10% Sales Outsourcing

10% UX/UI Design

10% Web Development

FINIK is a branding company. They offer Branding and Market Research and were founded in 2019.
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Avidity india

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Services provided

15% Mobile App Development

15% Web Development

10% E-Commerce Development +6 services

10% Ecommerce Marketing

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Avidity india, a website development firm, was founded in 2018. The team specializes in Web Development and Mobile App Development and is located in Delhi, India and New Delhi, India.
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Tana

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Services provided

20% IT Staff Augmentation

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing +6 services

10% Business Consulting

10% Cloud Consulting & SI

10% Custom Software Development

10% HR Outsourcing

10% Mobile App Development

10% Recruiting

Tana, an IT staff augmentation company, is headquartered in Nairobi, Kenya and Cambridge, Massachusetts. They focus on IT staff augmentation and BI & big data consulting & SI.
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Sara Consultancy

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Services provided

15% Business Consulting

15% Cloud Consulting & SI

15% Pay Per Click +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Back Office Outsourcing

Sara Consultancy, a social media marketing company, is in. Their services include Social Media Marketing and Search Engine Optimization.
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Digital Boosts

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Noida, India

Services provided

10% Call Center Services

10% Custom Software Development

10% Customer Service Outsourcing +7 services

10% Cybersecurity

10% Email Marketing

10% Graphic Design

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Founded in 2022, Digital Boosts is a small Noida, India-based social media marketing agency. Their services include Social Media Marketing and Email Marketing.
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Beyond GTM

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Noida, India

Services provided

10% Advertising

10% Branding

10% Content Marketing +7 services

10% Conversion Optimization

10% Digital Strategy

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Beyond GTM is an Advertising company. They are located in Noida, India and have midsize team. They provide Advertising and Branding.
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Testing Geeks

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Cairo, Egypt

Services provided

25% Application Testing

25% Recruitment Process Outsourcing

15% HR Outsourcing +3 services

15% Staffing

10% Customer Service Outsourcing

10% IT Staff Augmentation

Midsize Application Testing company Testing Geeks , is located in Cairo, Egypt and Dubai , United Arab Emirates. Their services include Application Testing and Recruitment Process Outsourcing.
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DEMAVIAS, LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Services provided

10% CRM Consulting and SI

10% Corporate Photography

10% Demand Generation Marketing +7 services

10% ERP Consulting and SI

10% Email Marketing

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

10% Video Production

10% Web Design

Established in 2018, DEMAVIAS, LLC is a Marketing Strategy company. The firm specializes in Marketing Strategy and Email Marketing.
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Employnova Global services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hyderabad, India

Services provided

35% Employer of Record (EOR) Services

35% PEO/Employee Leasing

10% Back Office Outsourcing +2 services

10% HR Outsourcing

10% Staffing

Employnova Global services, an Employer of Record (EOR) Services company, specialize in Employer of Record (EOR) Services and PEO/Employee Leasing. They were established in 2022.
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Contractor Marketing Pros

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +3 services

20% Web Design

10% Branding

10% Marketing Strategy

Contractor Marketing Pros is a SEO company. The team focuses on Search Engine Optimization and Pay Per Click, and the agency is located in Miami Beach, Florida.
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Inbound Lead Solutions

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Detroit, MI

Services provided

10% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Inbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
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Company Setup Consultants

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Services provided

90% Business Consulting

10% Back Office Outsourcing

Company Setup Consultants is a Business Consulting company founded in 2014. The team specializes in Business Consulting and Back Office Outsourcing and is located in Dubai, United Arab Emirates.
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Sedulus Sp. z o.o.

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Services provided

25% Recruiting

15% HR Consulting

10% Business Consulting +5 services

10% Executive Search

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Sedulus Sp. Z o.o. Is a Recruiting company. Launched in 2015, the team offers Recruiting and HR Consulting.
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AstutePro

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Gandhinagar, India

Services provided

55% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing

10% Accounting +2 services

10% Financial Advising & Planning

10% Financial Consulting

Located in Gandhinagar, India, AstutePro is a Finance & Accounting Outsourcing (FAO) company. Their services include Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Lava Marketing Solutions

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Las Vegas, NV

Services provided

15% Graphic Design

15% Web Design

10% Sales Outsourcing +11 services

10% Search Engine Optimization

5% Branding

5% Call Center Services

5% Conversion Optimization

5% Digital Strategy

5% Ecommerce Marketing

5% Logo

5% Market Research

5% Marketing Strategy

5% Pay Per Click

5% Social Media Marketing

Lava Marketing Solutions is a small Las Vegas, Nevada-based web design company. Their services include Web Design and Graphic Design.
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Coach Ryan Consulting

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Services provided

75% Business Consulting

15% Sales Outsourcing

10% Corporate Training & Coaching

Located in Fort Worth, Texas, Coach Ryan Consulting is a small Business Consulting company. Their services include Business Consulting and Sales Outsourcing.
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Vivid Digisolution

5.0 3 reviews

Undisclosed

$25 - $49 / hr

2 - 9

Vadodara, India

Services provided

20% Back Office Outsourcing

20% Branding

20% Content Writing Services +2 services

20% Graphic Design

20% Search Engine Optimization

We provide a one-stop solution for all digital marketing needs of a business; we provide all the services you will need to be successful offline and online. Our services include brand creation,
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Funnel Upscale

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Services provided

20% Application Testing

20% Content Marketing

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Funnel Upscale is a USA-registered marketing agency specializing in designing high-converting sales funnels, SaaS automation systems, and high-ticket marketing solutions. Our mission is to help
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Digiwoah

5.0 1 review

$1,000+

$50 - $99 / hr

2 - 9

Lisboa, Portugal

Services provided

20% Email Marketing

20% Performance Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Development

We’re a team of digital strategists, developers and AI specialists based in Lisbon and working with clients around the world. We combine deep marketing experience with technical know-how to build
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Qua Digital

5.0 1 review

$5,000+

$25 - $49 / hr

2 - 9

Services provided

20% Content Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

QUA Digital is a full-service digital marketing agency based in India, working with clients across Dubai and the Middle East. Founded by Manthan Sethi, QUA Digital stands for “something in its
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The startupleads

4.5 1 review

$1,000+

$50 - $99 / hr

2 - 9

Plant City, FL

Services provided

10% Content Marketing

10% Customer Service Outsourcing

10% Email Marketing +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

The startupleads offers services in digital marketing and lead generation, specializing in website ranking and service promotion. Reviews highlight their effectiveness, with clients noting significant profit increases and quick project execution. Clients praise The startupleads for their strong project management and personal approach, often describing their team as dependable and brotherly, with no identified areas for improvement.

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Cybox Solutions

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Hoshiarpur, India

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

15% Advertising +3 services

15% Digital Strategy

15% Marketing Strategy

15% Social Media Marketing

Cybox Solutions is an effective online advertising company with more than ten years of expertise. Web development and design, SEO (off-page and on-page), SMO (social media optimization), and SMM
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Web Cre8 Tech

4.0 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

20% Back Office Outsourcing

20% Content Moderation Services

20% Content Writing Services +2 services

20% Mobile App Development

20% Search Engine Optimization

Web Cre8 Tech offers services in creating digital presence solutions, as evidenced by their successful project delivery for an engineering company. The overall feedback highlights their timely deliverables, innovative ideas, and excellent project management, with no noted areas for improvement, making them a reliable partner for digital initiatives.

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Primansh

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Howrah, India

Services provided

20% Customer Service Outsourcing

20% Search Engine Optimization

20% Web Design +3 services

20% Web Development

15% Social Media Marketing

5% Robotics Process Automation

Primansh is a Affordable Website Development & Business Automation Agency based in India Primansh is not just another agency promising everything and delivering nothing. We are a premium
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Pixo IT

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Services provided

25% Web Design

25% Web Development

10% Back Office Outsourcing +6 services

10% Custom Software Development

10% Customer Service Outsourcing

5% E-Commerce Development

5% Graphic Design

5% Pay Per Click

5% Social Media Marketing

Pixo IT is a web design company. Founded in 2017, the agency focuses on Web Design and Web Development.
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AlySun Consultants

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Gerugambakkam, India

Services provided

35% HR Consulting

25% Graphic Design

20% Call Center Services +1 service

20% Transcription

AlySun Consultants, a small HR Consulting company, is based in Gerugambakkam, India. Their services include HR Consulting and Graphic Design.
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Qeflox

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Bhubaneswar, India

Services provided

20% Conversion Optimization

20% Digital Strategy

20% Email Marketing +3 services

20% IT Managed Services

10% Call Center Services

10% Customer Service Outsourcing

Qeflox is a Bhubaneswar, India-based Conversion Optimization company. They provide Conversion Optimization and Digital Strategy.
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Nisium

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

New York, NY

Services provided

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

10% Advertising +5 services

10% Branding

10% Business Consulting

10% HR Consulting

5% Graphic Design

5% Web Design

Launched in 2019, Nisium is a Finance & Accounting Outsourcing (FAO) company. The small team specializes in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Stelden EA Ltd

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

15% IT Managed Services

10% Back Office Outsourcing

10% Cloud Consulting & SI +7 services

10% Custom Software Development

10% Customer Service Outsourcing

10% Cybersecurity

10% ERP Consulting and SI

10% Other IT Consulting and SI

10% Web Design

5% IT Strategy Consulting

Stelden EA Ltd is an ERP consulting and SI company. They are based in Nairobi, Kenya and have small team. Their services include ERP consulting and SI and IT managed services.
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NextGen Digital Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Services provided

20% Accounting

20% Application Testing

20% Customer Service Outsourcing +2 services

20% Financial Advising & Planning

20% Mobile App Development

Mobile application development firm NextGen Digital Services is located in Chennai, India. They focus on Mobile App Development and Application Testing and were launched in 2019.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Business Process Outsourcing Company FAQs

Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
Check domain expertise: Look for providers with proven results in your industry or process area.
Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
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Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

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Administrative Support for Software Company

Reviewed 21 times in the past 6 months

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Reviews mention Knowledgeable

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

Reviewed 2 times in the past 6 months

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HelpSquad is very responsive

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Reviewed 2 times in the past 6 months

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Reviews mention Exceeds expectations

Sales & Customer Service Outsourcing for Transportation Co

Call Center Services for Auto Transport Broker

Customer Services & Sales Staffing for Auto Transport Co

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Reviews mention Accessible

BPO Services for E-Commerce Company

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Reviews mention Puts the customer first

Customer Service Outsourcing for E-Commerce Retail Company

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