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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.-
Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Receptive
The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.-
Recruitment Services for Expense Management Software Company
5.0 Jul 25, 2022Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 190 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
Reviews mention Accommodating
The feedback from clients highlights Remote CoWorker's accommodating nature, particularly during the contracting and onboarding phases. One client noted their exceptional adaptability in communication and candidate identification, while another praised their proactive management and quick issue resolution. Both reviews emphasize the team's willingness to adjust to client needs, demonstrating a strong commitment to support and flexibility. Overall, the sentiment regarding their accommodating approach is overwhelmingly positive, indicating a strong alignment with client expectations.-
Virtual Assistance for Financial Advisory & Consulting Firm
5.0 Sep 29, 2024Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Administrative Support for Consulting Company
5.0 Nov 11, 2025Remote CoWorker was exceptionally accommodating during the contracting phase. They were also very transparent and clear in their communications and onboarding. Moreover, they did an excellent job identifying candidates for me to interview.
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Outbound Call Support for Real Estate Company
5.0 Jun 1, 2020Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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15 of 16 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.Was this helpful?
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$5,000+Undisclosed2 - 9
Services provided
70% Corporate Travel Management30% Document Digitization & ManagementBook a balloon is a Corporate Travel Management company. The agency is based in Bialystok, Poland. Their team focuses on Corporate Travel Management and Document Digitization & Management.
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UndisclosedUndisclosed2 - 9Bengaluru, India
Services provided
20% Business Consulting15% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +11 services5% Content Writing Services5% Customer Service Outsourcing5% Document Digitization & Management5% Email Marketing5% Executive Search5% HR Outsourcing5% Recruiting5% Sales Outsourcing5% Social Media Marketing5% Staffing5% TranscriptionKhened VA Services & Consulting is a Business Consulting company. Launched in 2019, the firm is in Bengaluru, India. Their team specializes in Business Consulting and Back Office Outsourcing.
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Featured
What are Featured Providers?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
Reviews mention Communicative
Clients consistently praised TECHSPEED INC for their exceptional communication skills, highlighting their responsiveness and clarity in updates. One client noted their 'proactive communication and customer-first mindset,' while another emphasized their 'extremely transparent' approach. The team was commended for accommodating project changes and handling queries with grace. Overall, the sentiment regarding communication was overwhelmingly positive, with clients appreciating the ease of collaboration and timely responses throughout various engagements.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer
5.0 Nov 30, 2022We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, clients have expressed high satisfaction with TECHSPEED INC's professionalism and responsiveness. One client noted their impressive ability to handle complex data tasks, enhancing user experience and SEO. Another highlighted the company's speed and accuracy in delivering election information, surpassing competitors. Both reviews indicate a seamless communication process and timely deliverables, with no areas for improvement mentioned. Overall, sentiment towards TECHSPEED INC is overwhelmingly positive, reflecting their capability to meet diverse project needs.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Real Estate. Clients consistently commend their professionalism, responsiveness, and ability to deliver complex data management solutions efficiently. The overall sentiment is highly positive, with a notable emphasis on their adaptability, project management skills, and high-quality output, making them a strong fit for projects requiring data entry, content management, and research across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Advertising & marketing Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. For instance, one client noted they chose TECHSPEED INC due to their 'good value for cost' and praised their ability to deliver more information than competitors. Another client emphasized that their pricing fit their budget while exceeding expectations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of services rendered, with clients appreciating timely delivery and high-quality results.Was this helpful?
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
40% Email Marketing30% Sales Outsourcing10% Branding +2 services10% Other Digital Marketing10% Search Engine OptimizationLaunched in 2022, Pixalrity is an Email Marketing company. Headquartered in Chicago, Illinois, the team focuses on Email Marketing and Sales Outsourcing.
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Undisclosed< $25 / hr2 - 9New Delhi, India
Services provided
40% Translation30% Transcription20% Call Center Services +1 service10% Graphic DesignSmall Translation company Overseas DTP, is based in New Delhi, India. The team offers Translation and Transcription.
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$1,000+< $25 / hr2 - 9Overland Park, KS
Services provided
20% Digital Strategy20% E-Commerce Development20% Sales Outsourcing +3 services20% Search Engine Optimization10% AR/VR Development10% Web DevelopmentInformation Process Solutions and Services is a small Digital Strategy company launched in 2018. Their services include Digital Strategy and Search Engine Optimization.
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$1,000+Undisclosed2 - 9Lagos, Nigeria
Services provided
20% Back Office Outsourcing20% Branding20% Content Writing Services +2 services20% IT Managed Services20% Search Engine OptimizationVisionaryCraft Designs is a branding company. They were established in 2024 and specialize in Branding and Search Engine Optimization.
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Undisclosed< $25 / hr2 - 9
Services provided
20% Back Office Outsourcing20% Search Engine Optimization20% UX/UI Design +2 services20% Web Design20% Web DevelopmentEstablished in 2019, Dsyncro, a small SEO services firm, is headquartered in jhenaidah, Bangladesh. Their team offers Search Engine Optimization and Web Design.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in providing remote recruitment services across various industries. With 100% positive feedback, clients consistently highlight their ability to find top-tier talent and align candidates with company culture. Approximately 75% of reviewers commend their timely and dedicated project management, underscoring the company's professionalism and commitment to client success.
Reviews mention Collaborative
The overall sentiment regarding collaboration with Remote Team Solutions is highly positive. Clients appreciate the effective communication and flexibility demonstrated by the team, particularly highlighting Pedro's responsiveness and understanding in the recruitment process. One client noted, 'Our partnership has been very collaborative because their communication skills are always on point.' This emphasis on collaboration has fostered trust and ongoing engagements, leading to successful outcomes for their projects.-
Recruitment Solutions for Real Estate Company
5.0 Oct 18, 2021Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient. We mainly communicate through email, and occasionally, we have Zoom meetings.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Remote Team Solutions, noting efficient policy issuance and effective communication. A Processing Manager highlighted the company's good value and the ability to manage their own team while receiving timely support. Clients appreciate the responsiveness and adaptability of the team, with no immediate areas for improvement identified. Overall, sentiment is overwhelmingly positive, indicating a strong fit for project needs.Was this helpful?
Industry Experience
Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages Software IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.Was this helpful?
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Undisclosed$200 - $300 / hr2 - 9
Services provided
20% Accounting20% Back Office Outsourcing20% Financial Advising & Planning +2 services20% Financial Consulting20% Tax LawSmall Back Office Outsourcing company Numera Management LLC, is in Lake Worth Beach, Florida. The team provides Back Office Outsourcing and Accounting.
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$1,000+$50 - $99 / hr2 - 9
Services provided
20% Accounting20% Back Office Outsourcing20% Content Writing Services +2 services20% Low/No Code Development20% Search Engine OptimizationFounded in 2025, OptimizeandRankWeb is a SEO company. Located in Lagos, Nigeria, the team focuses on Search Engine Optimization and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9
Services provided
20% Accounting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Financial Consulting20% Fractional CFO ServicesSanjay B Singh@ Associates is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were established in 2025.
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$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Custom Software Development20% IT Managed Services +2 services20% IT Staff Augmentation20% Mobile App DevelopmentWestech solutions is an IT managed services company. They are based in rabat, Morocco and have small team of experts. Their services include IT managed services and IT staff augmentation.
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$1,000+$50 - $99 / hr2 - 9
Services provided
20% Business Consulting20% Digital Strategy20% Document Digitization & Management +2 services20% Fractional CFO Services20% Marketing StrategyMarketing Strategy company AJC is headquartered in Houston, Texas. They focus on Marketing Strategy and Digital Strategy.
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$1,000+$200 - $300 / hr10 - 49Kingscliff, Australia
Services provided
20% AI Consulting20% IT Managed Services20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationSee all 1 projectsAt Tradie Web Guys, we help your trade business reach its goals by delivering high-quality leads and booked appointments through our unique sales and marketing system. Our customised digital
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$1,000+$150 - $199 / hr10 - 49Groningen, Netherlands
Services provided
20% AI Consulting20% AI Development20% Data Annotation Services +2 services20% Document Digitization & Management20% Generative AISee all 1 projectsDataNorth AI Founded in 2021, we are DataNorth, the AI partner that empowers organizations like yours to harness the capabilities of Artificial Intelligence. DataNorth AI specializes in developing
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$10,000+$150 - $199 / hr10 - 49Shoreditch, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignFounded in 1994, StormBrands is a branding firm. The firm focuses on Branding and Call Center Services.
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$10,000+$100 - $149 / hr10 - 49
Services provided
20% BI & Big Data Consulting & SI20% Back Office Outsourcing20% Cloud Consulting & SI +2 services20% ECM Consulting and SI20% Finance & Accounting Outsourcing (FAO)In New York, New York, Quantum FBI, LLC is a big data company. They specialize in BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49دبي, United Arab Emirates
Services provided
20% Back Office Outsourcing20% Event Marketing20% Public Relations +2 services20% Social Media Marketing20% Video ProductionActive is a Back Office Outsourcing company. Headquartered in دبي, United Arab Emirates, the team focuses on Back Office Outsourcing and Event Marketing.
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$5,000+< $25 / hr10 - 49
Services provided
20% CRM Consulting and SI20% Call Center Services20% Custom Software Development +2 services20% IT Managed Services20% Web DevelopmentLocated in Castro Valley, California, FS Code is a small CRM consulting and SI company. Their services include CRM consulting and SI and IT managed services.
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UndisclosedUndisclosed10 - 49Poznań, Poland
Services provided
20% BI & Big Data Consulting & SI20% Business Consulting20% Digital Strategy +2 services20% Document Digitization & Management20% E-Commerce DevelopmentEstablished in 2021, Brandly360 is a Digital Strategy company. Their team provides Digital Strategy and BI & big data consulting & SI.
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$1,000+< $25 / hr10 - 49Brampton, Canada
Services provided
10% API Development10% Call Center Services10% Custom Software Development +8 services10% E-Commerce Development10% Mobile App Development10% Robotics Process Automation10% Sales Outsourcing10% Web Design10% Web Development5% Digital Strategy5% Search Engine OptimizationLaunched in 2013, SoftwareXprts is a web design company. The team focuses on Web Design and Custom Software Development.
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$1,000+$100 - $149 / hr10 - 49Barcelona, Spain
Services provided
20% Digital Strategy20% Sales Outsourcing20% Social Media Marketing +2 services20% UX/UI Design20% Web DesignCRONUTS DIGITAL is a small Digital Strategy company headquartered in Barcelona, Spain. Their services include Digital Strategy and Social Media Marketing.
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$1,000+< $25 / hr10 - 49
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Corporate Law20% Intellectual Property LawJustStart is a Business Consulting company. The company is based in Delhi, India. Their team focuses on Business Consulting and Back Office Outsourcing.
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$50,000+$100 - $149 / hr10 - 49Lansdale, PA
Services provided
20% Branding20% Content Marketing20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingBrandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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Undisclosed$25 - $49 / hr10 - 49Godalming, England
Services provided
20% Back Office Outsourcing20% Social Media Marketing10% Business Consulting +5 services10% Corporate Training & Coaching10% Event Management10% Graphic Design10% HR Consulting10% Marketing StrategyEstablished in 2010, Get Ahead VA is a small social media marketing company based in Godalming, England. Their team specializes in Social Media Marketing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9
Services provided
20% Advertising20% Back Office Outsourcing20% Media Planning & Buying +2 services20% Search Engine Optimization20% Web DesignSee all 1 projectsLead Center Media offers a comprehensive range of digital marketing services including lead generation, SEO, website development, Facebook advertising, and content creation. Clients consistently highlight the company's ability to exceed expectations, deliver timely results, and effectively generate both paid and organic leads, demonstrating a strong commitment to client success and adaptability in addressing market challenges.
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UndisclosedUndisclosed250 - 999Westville, South Africa
Services provided
10% Back Office Outsourcing10% Executive Search10% HR Consulting +7 services10% HR Outsourcing10% Labor & Employment Law10% PEO/Employee Leasing10% Recruiting10% Recruitment Process Outsourcing10% Staffing10% Talent RepresentationMeasured Ability Group of Companies is a Staffing company. They provide Staffing and Recruiting and are based in Westville, South Africa and Durban, South Africa.
Read more -
UndisclosedUndisclosed10 - 49Columbia, MD
Services provided
25% Finance & Accounting Outsourcing (FAO)20% Accounting20% Financial Advising & Planning +3 services15% Business Consulting10% Commercial Financing10% Document Digitization & ManagementLaunched in 1987, Bowman & Company CPA, PC is a small Columbia, Maryland-based Finance & Accounting Outsourcing (FAO) company. Their team offers Finance & Accounting Outsourcing (FAO) and
Read more -
Undisclosed< $25 / hr2 - 9New Delhi, India
Services provided
40% E-Commerce Development25% Web Development15% Back Office Outsourcing +3 services10% Customer Service Outsourcing5% Graphic Design5% Web DesignTecnoEffort Web Solutions is an e-commerce development company. They were established in 2017, and their services include E-Commerce Development and Web Development.
Read more -
$5,000+$150 - $199 / hr10 - 49St. Petersburg, FL
Services provided
25% Back Office Outsourcing25% Ecommerce Marketing25% Marketing Strategy +1 service25% Pay Per ClickSee all 7 projectsAMZ Done For You is a full-service eCommerce automation agency specializing in Amazon, Walmart, TikTok Shop, eBay, Shopify, and YouTube automation. We help entrepreneurs, brands, and investors
Read more -
$1,000+< $25 / hr10 - 49
Services provided
10% Back Office Outsourcing10% Customer Service Outsourcing10% Email Marketing +25 services5% Call Center Services5% Ecommerce Marketing5% Social Media Marketing5% Staffing5% Web Design5% Web Development4% Digital Strategy2% Account-Based Marketing2% Accounting2% Business Consulting2% CRM Consulting and SI2% Content Marketing2% Conversion Optimization2% E-Commerce Development2% HR Outsourcing2% IT Staff Augmentation2% Mobile App Development2% Other Application Development2% Other Digital Marketing2% Pay Per Click2% Procurement Support2% Recruiting2% Search Engine Optimization2% Supply Chain Management2% UX/UI DesignSee all 1 projectsCadre Crew offers services in administrative support, data entry and management, and project coordination, catering to the specific needs of e-commerce companies. Overall feedback highlights Cadre Crew's exceptional responsiveness, clear communication, and reliable delivery, contributing to increased sales revenue and enhanced operational efficiency, making them a valuable partner for businesses seeking efficient project execution.
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$5,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
30% Mobile App Development30% Web Development25% Back Office Outsourcing +2 services10% Application Testing5% E-Commerce DevelopmentTeam for Product is an app development firm headquartered in Kyiv, Ukraine. Established in 2014, the team offers Mobile App Development and Web Development.
Read more -
$5,000+$100 - $149 / hr10 - 49New Delhi, India
Services provided
30% Business Consulting25% Back Office Outsourcing15% Marketing Strategy +3 services10% Corporate Training & Coaching10% Digital Strategy10% Logistics & Supply Chain ConsultingMindtone is a Business Consulting company. Headquartered in New Delhi, India, their small team offers Business Consulting and Back Office Outsourcing. The agency was launched in 2019.
Read more -
$1,000+$50 - $99 / hr10 - 49Karachi, Pakistan
Services provided
30% Finance & Accounting Outsourcing (FAO)25% Accounting25% Back Office Outsourcing +2 services10% Business Consulting10% Commercial FinancingLaunched in 2021, OBX Advisors is a Finance & Accounting Outsourcing (FAO) company. The firm provides Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing, and is small.
Read more -
$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
Services provided
25% Call Center Services25% Cybersecurity15% Custom Software Development +3 services15% Web Development10% CRM Consulting and SI10% Web DesignCybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
25% Accounting25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Financial ConsultingVirtueshore Global is a small Back Office Outsourcing company. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were established in 2023.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
25% Business Consulting25% Business Continuity Management25% Customer Service Outsourcing +1 service25% Environmental ConsultingFounded in 2020, vinmeeninfotech is a small MVM Nagar, India-based Business Consulting company. Their services include Business Consulting and Customer Service Outsourcing.
Read more -
$25,000+Undisclosed10 - 49
Services provided
50% Business Consulting25% Demand Generation Marketing25% Sales OutsourcingOptima Venum is a Business Consulting company. Their team is located in London, England and specializes in Business Consulting and Sales Outsourcing.
Read more -
$1,000+$100 - $149 / hr10 - 49Dhaka, Bangladesh
Services provided
25% Back Office Outsourcing25% E-Commerce Development25% Search Engine Optimization +1 service25% Web DevelopmentWpify360 is a SEO agency. Located in Dhaka, Bangladesh and New York, New York, the firm was founded in 2020. Their services include Search Engine Optimization and Web Development.
Read more -
$5,000+$50 - $99 / hr10 - 49Santa Ana, Costa Rica
Services provided
75% Finance & Accounting Outsourcing (FAO)25% Back Office OutsourcingZUDECO SOLUTIONS is a small Santa Ana, Costa Rica-based Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
Read more -
$1,000+$50 - $99 / hr10 - 49Albuquerque, NM
Services provided
25% AI Development25% Email Marketing25% Public Relations +1 service25% Sales OutsourcingDigital Domination LLC is a public relations agency launched in 2021. The team specializes in Public Relations and Email Marketing.
Read more -
$1,000+< $25 / hr10 - 49Irvine, CA
Services provided
25% Branding25% Digital Strategy25% Email Marketing +1 service25% Sales OutsourcingLaunched in 2013, Chrysalis Communications is a small branding company. Their team focuses on Branding and Digital Strategy.
Read more -
$1,000+$100 - $149 / hr10 - 49Inwood, NY
Services provided
25% Accounting25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% Fractional CFO ServicesSmallbiz Outsource is a Back Office Outsourcing company. Launched in 2009, their team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
UndisclosedUndisclosed10 - 49
Services provided
25% Back Office Outsourcing15% Compliance Consulting15% Cybersecurity +3 services15% IT Strategy Consulting15% Marketing Strategy15% TranscriptionPrecision7 Inc is a Back Office Outsourcing company. They were launched in 2006, and their services include Back Office Outsourcing and Marketing Strategy.
Read more -
$1,000+$25 - $49 / hr10 - 49Decatur, GA
Services provided
25% Business Consulting25% Call Center Services25% Commercial Development +1 service25% Real Estate LawEfficacious LLC is a small Business Consulting company launched in 2024. Their team provides Business Consulting and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
50% IT Staff Augmentation25% Back Office Outsourcing25% StaffingLaunched in 2024, Techman Ventures is an IT staff augmentation company. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Madison, Wisconsin and Lahore, Pakistan.
Read more -
UndisclosedUndisclosed10 - 49
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% Recruiting +1 service25% StaffingBack Office Outsourcing company BASE Global Solutions is in Surfers Paradise, Australia. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$5,000+$50 - $99 / hr10 - 49Nice, France
Services provided
45% Custom Software Development25% Document Digitization & Management10% Enterprise App Modernization +2 services10% IT Strategy Consulting10% Mobile App DevelopmentPENOVA is a custom software development firm. Their small team of employees is based in Nice, France. Their team offers Custom Software Development and Document Digitization & Management.
Read more -
$10,000+$25 - $49 / hr10 - 49
Services provided
45% Data Annotation Services30% AI Development25% Call Center ServicesEstablished in 2025, Nexvora Outsourcing is a small Data Annotation Services company. Their team focuses on Data Annotation Services and Artificial Intelligence.
Read more -
$1,000+< $25 / hr10 - 49Austin, TX
Services provided
25% Accounting25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +1 service25% StaffingAccounting company NetBounce Global LLC was founded in 2024. The agency focuses on Accounting and Back Office Outsourcing, and is small.
Read more -
$1,000+< $25 / hr10 - 49Abu Dhabi, United Arab Emirates
Services provided
25% Document Digitization & Management10% Advertising10% Direct Marketing +8 services10% Product Marketing10% Public Relations10% Translation5% Branding5% Business Consulting5% Conversion Optimization5% Marketing Strategy5% Search Engine OptimizationEstablished in 2000, Index Attestation Services is a small Document Digitization & Management company. Their services include Document Digitization & Management and Translation.
Read more
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.5/40.018/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
37.3/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.