Shoutem

Apps should be easy.

Made for: 

SMBs and users looking to include locational services within their app to increase customer loyalty.

Not for: 

Users who need a custom application with very specific requirements.

Example customers: 

Pricing

 
Free trial
 
$20 - $120/month
 

1-month minimum contract

 
Monthly subscription
Annual subscription
  • Basic - $20/month
  • Advanced - $49/month
  • Unlimited - $120/month
  • Enterprise - Contact vendor

Product Demo

Focus

Customer focus

Industry focus

Features

App Platforms

  • Android 
  • iPhone
  • iPad
  • HTML5

Development Tools

  • Drag and Drop User Interface
    • No Coding Skills Required
  • Industry Based Templates

Location Services

  • GPS
    • Event listings with check-ins and commenting 
    • Location based features, places, maps, augmented reality 

App Management

  • Mobile Content Mangement System​
    • Integration with popular web CMS’s (Wordpress, Drupal, Joomla, etc.) 
    • Custom Content Modules Available

Integrations

mCommerce

  • Ecommerce
  • Mobile Advertising
  • Local Business Promotions

Vertical Features

  • Radio
  • Restaurant 
  • Churches
  • Tourism

Deployment

  • Analytics
    • Measure user activity, sessions, retetention
  • App Management
    • Add, Delete, and Block users

Shoutem is most comprehensive mobile app maker platform that allows you to build mobile applications easily, without writing a single line of code. In other words, you don’t need to be a programmer to create your own mobile application for any purpose, whether it is personal, business, or promotion.

The platform is designed to be easy to use, user­friendly and to give EVERYONE the opportunity to create their own dream app, without the need to invest massive budgets or time to study programming.

Shoutem offers an easy way for anyone to build their own mobile application for various mobile platforms without having to learn any programming language. The platform allows users to create mobile apps with simple drag­and­drop actions and to add various elements quickly into your app without writing the code manually. Also, you can accurately preview your mobile app before publishing it online and avoid any compatibility problems in the future. 

Reviews of Shoutem

Database Management for Web Development Company

 
Client Interview
Overall rating: 

4.5

Features: 

Average: 4.5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 4.5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Jerry Smith
Owner, Web Development Company
 
$251 - $1000/mo. spend

"Shoutem meets my needs for a fraction of the cost of what I'd have to spend to get this type of custom-developed app."

Recommendations: 

This company implements Shoutem to help maintain clients' databases. The user points to the Shoutem team for willingness to help customize their apps. The user looks for improvements in the database structure, but overall highly recommends Shoutem.

BACKGROUND

Please describe your organization.

We've been a web development company since 1995. We are a very small company with a very specialized industry that we focus on.

What is your position?

I’m the owner.

OPPORTUNITY/CHALLENGE

What business challenge were you trying to address with Shoutem?

My customers started to want apps for streaming audio and holding proprietary information for corporate reasons. Customers were not willing to spend the money for custom-built apps with only that type of functionality.

SOLUTION

How does your company implement this platform or software?

We figured out a way to deliver those types of apps to our clients using Shoutem. We do some streaming audio and we do some corporate apps that have proprietary information in them, with membership access.

Was your company considering other platforms? Why this platform?

Initially, the reason I went with Shoutem was that they were the only ones that could maintain a database and restrict access to apps. That's why I started with them. I didn't really think it was the easiest app creator to work with. I checked most of the other app building platforms that were available at the time, and Shoutem was the only one that was able to accommodate me on a more or less private app.

The Shoutem platform seemed a little clunkier than the other ones in some respects, but I've got used to it now so it doesn't bother me at all. The learning curve was just a touch higher on Shoutem. I also experimented with Bizness Apps out in California and I liked their platform a little better, but they would not work with me in any way as far as figuring out a way to make these apps private.

On an annual or monthly basis, how much does your company spend to utilize the platform?

I don't know what it's called but I think it's the agency pricing. I have 8 apps for around $290 a month.

Could you share any statistics or metrics from this engagement?

Since these apps are private, I don't have any marketing statistics that mean anything because it's for a closed group of users. Shoutem meets my needs for a fraction of the cost of what I'd have to spend to get this type of custom-developed app.

FEATURES

Were there any software features or tools that really impressed you?

Nothing specific. I don't have that much experience in the space and I can't compare it to a lot. Overall, Shoutem seems to have good customization flexibility. They're working on some platform changes now that should help me manage my databases better. If it does not, they have already talked to me about doing some custom work to their apps, which the other places I talked to would not do. If the platform changes that they're implementing in the summer don't make my management of the databases easier, then they're going to work with me and we're going to customize their non-custom apps.

Looking back, are there any areas of the software upon which you feel could be added or improved?

What I'm really looking forward to is being able to access an outside database to maintain my membership to the apps. In other words, I want to be able to build an HTML backend, and then I can let my customers manage their own database. We can tack on a database on our servers and then the app will access it for member access to the apps. I'm really looking forward to that. I know that's pretty unique. Their platform changes are supposed to allow that.

The only tough thing about working with them at all is the time differential, but the platform is worth it.

Have you had to interact with the platform's support team or reference their support resources?

The team over in Croatia is easy to work with. They're accommodating, they answer quickly, and are friendly. They're great. They're personable too; they're not just businesslike. They'll express a little bit of a sense of humor when you're talking to them, which is good because it's such a pain talking to people that are dry and not super helpful.

OVERVIEW

We have 5 additional questions. For each of these, we ask you to rate the software on a 1-5 scale with 5 being the best.

What would you give the software for functionality of the features available?

4.5 - Shoutem overall seems to have good customization flexibility.

What would you give the software for ease of use or ease of implementation into your business?

5

For support, as in responsiveness of the team or helpfulness of the resources available?

4.5 - Just because they're outside our time zone. Other than that, they're great.

How likely are you to recommend the software to a colleague or similar business?

5

How would you rate your overall experience with the platform?

5

 
Information Technology
 
1-10 Employees
 
Akron, OH

RATINGS

OVERALL SCORE: 4.5
FEATURES: 4.5
EASE OF USE: 5.0
SUPPORT: 4.5
WILLING TO REFER: 5.0
Overall rating: 
4.5

App Development for Entrepreneur in Web Design

 
Client Interview
Overall rating: 

4.5

Features: 

Average: 4 (1 vote)

Ease of use: 

Average: 4.5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 4.5 (1 vote)

About the Customer
D. Marsden
Entrepreneur, Web Designer
 
$51 - $250/mo. spend

"Shoutem had everything I needed. There’s that fine line between being complicated and advanced or being simple and bland. They’ve managed to make a product that’s advanced but isn’t mind melting."

Recommendations: 

This entrepreneur highlights the Shoutem support team and their willingness to help customize his apps. The entrepreneur highly recommends Shoutem and points to their loyalty features as one reason for that recommendation.

BACKGROUND

Can you please provide a brief description of your company and the role that you play there?

I’m self-employed. I’m mainly a web designer. I sell websites and apps to smaller businesses.

CHALLENGE

What was the business challenge your company was facing that initiated the need for this platform?

I get asked a lot if I can do apps. Apps are very different than websites and a lot more complicated.

SOLUTION

How does your company implement this platform or software?

What Shoutem allows me to do is to transfer my web design skills into making real apps rather than just low quality web apps, which is what people normally can offer.

Was your company considering other platforms? Why this platform?

I looked at a lot of other app creators. I tested a few of them. Partially, why I went with Shoutem was that the people there were actually really nice. I could tell I was talking to a macro tech support center with the others. With Shoutem, I could tell it was a genuine human being on the other end. On top of that, they have the best product. The others always missed something and weren’t very simple. Shoutem had everything I needed. There’s that fine line between being complicated and advanced or being simple and bland. They’ve managed to make a product that’s advanced but isn’t mind melting. It’s simple to use, but doesn’t just do two things, and everyone’s app doesn’t look exactly the same.

On an annual or monthly basis, how much does your company spend to utilize the platform?

I’m on the reseller program. I’m on the starter package right now, so I’m on the basic reseller price.

FEATURES

Were there any software features/tools that you were really impressed by?

An obvious one for me are the loyalty features. That’s the set I’ve worked with most. I set that up for many of the shops in my local town with loyalty functionalities. I didn’t even really start selling initially, I used the loyalty features as more of a flagship offering to help me get noticed, but the main multi-card feature has allowed me to help my local town. We recently have had a giant mall put in just outside the town, so the town center has become less popular because less people are going there. My app has allowed them to offer loyalty schemes without having to rely on freebies to get people to come in. They now can offer their customers loyalty rewards, which is a friendly way of getting more people back into our town center.

Looking back, are there any areas of the software that you feel could be added or improved upon?

Whenever there hasn’t been something that Shoutem can offer me directly, they’ve really gone out of their way to try and bend another feature to work for my needs. I’ve got some web skills, so sometimes I can take those and build my own features. They’ve have helped me many times walk through how I could do it myself. They’ve started teasing a new feature that’s like an open marketplace for new features, which I’m looking forward to.

Have you had to interact with the platform’s support team or reference their support resources?

Shoutem has the most human and friendliest support team. I’ve dealt with a lot of these online services. Some of them are more automated. You have to go through several levels to get to the right person. There’s only one level at Shoutem. I was going to go on holiday to Croatia where their team is based, and our partnerships is on the level where they are giving me beer and pub recommendations. Shoutem has awesome people with an awesome platform.

RATINGS

We ask that you rate Shoutem on a scale of 1-5, with 5 being the best score.

What would you give the software for functionality of the features available?

4

What would you give the software for ease of use or ease of implementation into your business?

4.5

For support, as in responsiveness of the team or helpfulness of the resources available?

5 - Shoutem has the most human and friendliest support team.

How likely are you to recommend the software to a colleague or similar business?

4.5

Overall, satisfaction with the platform?

4.5 - Shoutem has awesome people with an awesome platform.

 
Information Technology
 
1-10 Employees
 
Sweden

RATINGS

OVERALL SCORE: 4.5
FEATURES: 4.0
EASE OF USE: 4.5
SUPPORT: 5.0
WILLING TO REFER: 4.5
Overall rating: 
4.5

College Networking App using Shoutem.

 
Client Interview
Overall rating: 

4.5

Features: 

Average: 4.5 (1 vote)

Ease of use: 

Average: 4.5 (1 vote)

Support: 

Average: 4.5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Kelvin Jones
Owner, Software Development Company
 
$51 - $250/mo. spend

"It is seamless with Shoutem to publish and just get your app out in the marketplace. To me, that was very critical. That was a very seamless process, and I love it."

Recommendations: 

The user integrates Shoutem for a network of colleges and universities. This user highly recommends Shoutem for the ease of publishing apps and drag and drop features. The user looks forward to more customization option on the "Unlimited" plan.

BACKGROUND

Can you provide a brief description of your company?

We are a software development company that tries to implement web and mobile technologies for small businesses and nonprofit businesses.

What role do you play there?

I am the owner.

OPPORTUNITY/CHALLENGE

What was the business challenge your company was facing that initiated the need for this platform?

I was searching for a couple of things. First, I needed something that was online, an integrated development environment that was more cloud-based, one which would not necessarily have to download software to my hard drive or anything. Then, I wanted to be able get up to speed quickly, and I wanted to have something that had a lot of components that I could plug and play and not necessarily have to deal with development from scratch. That was a lot of what I was looking for, those two main things.

SOLUTION

How does your company implement this platform or software?

One of the ways that we have been using Shoutem thus far is to develop a solution that we have in place today, which is a solution for a college and university community. It’s a small community of about 100 schools, and we had sought out different tools that would allow me to quickly get up to speed in terms of developing and deploying the mobile technology versus trying to build something from scratch or working with third parties to help me build something from scratch. I ran across the Shoutem team and was very impressed with the feature functionality set that they had at the time.

We leveraged and built our college and university solution utilizing Shoutem’s features and functionality. Again, a lot of the feature functionality that they have fits right into what we were trying to do for this small college and university community that we were working with.

Was your company considering other platforms? Why this platform?

I looked at another company called Tiggzi (Now: Appery.io). I looked at some other companies as well. I actually did go with Tiggzi initially, but it was just going to take me a long period of time to get that development done. So I kept searching, ran across Shoutem, and did my due diligence in terms of reviewing the research and making sure it offered at least most of what I was looking for. It certainly had the plug and play. Their app-builder was just a great solution for me. It was able to be deployed relatively quickly and seamlessly, so I could get it into the marketplaces pretty easily. That, for me, was the deciding factor to go with Shoutem.

On an annual or monthly basis, how much does your company spend to utilize the platform?

There’s three packages that they offer. There’s an initial package, then there’s one that’s above there, and then I think they have the enterprise package. I have the one that’s in the middle. I started off with the initial one, and then upgraded after having more conversations about some things that I needed to change and some things that I really wanted to do.

The flexibility is still not where I would like it to be. I’m assuming that the enterprise package would cover that, but I have that middle package, which provides some flexibility but not a tremendous amount of ability to customize. I’m hoping that the new version or builder that they’re coming out with will provide a lot more of that.

FEATURES

Were there any software features or tools that really impressed you?

It is seamless with Shoutem to publish and just get your app out in the marketplace. To me, that was very critical. That was a very seamless process, and I love it. The ability to just drag and drop your things and modify the look and feel, putting in the content, and so on and so forth, is wonderful.

Looking back, are there any areas of the software upon which you feel could be added or improved?

There are certainly a lot more other things that I would like to see in the builder, like more screen designs or more ability to customize screen designs. They have certain templates for the screen, and it would be nice to be able to customize that a little bit, or have a different flow for the users. The other thing would be the ability to provide more personalization for your user base. Like I said, I have a small community; it’s about 107 schools. I’m trying to build it out to where all the schools are using the app, so that would get me up to about almost one million users using the app, from just a student perspective. To do that, I would love to have more personalization in my apps.

Again, I’m a big fan. I tell Shoutem all the time. I send them email after email, and I tell them how much I really enjoy the app. Of course, every once in a while we get a new feature, and I always think, ‘Oh, wow, can I get this, this, and this too?’ That’s how I am, but what they have right now is getting me to where I’m trying to go. It’s gotten me to at least 75% to 80% of where I’m trying to get to. I’m hoping that the next version of the builder gets me another 10% or 15%. I don’t know if it’s going to get me totally to 100%, but we’ll see when the next version comes out.

Have you had to interact with the platform's support team or reference their support resources?

There are always challenges with anything and everything, no matter what it is. We’re all human. With that being the case, there are some things that I would have loved to have done better. The support has been great. They get back to me in a relatively fast amount of time, but there have been some things where I would love to have had some more insight into before changes were made. One of the times I had to repackage and submit my application back out to the markets because it did not have a lot of the current updates that were needed and I didn’t realize it. That was something I was unaware of and wish that I had had more of a heads up. Then I could have planned a little bit better when working with my clients.

Outside of that, I was still able to keep my clients at bay, explain to them that these are things that are necessary and had to be done with the application to continue to be a worthwhile application for us. Those things worked out, and I was able to satisfy my clients from that perspective, but again, it would’ve been good to have had some more insight to the changes at that particular time. That was one isolated incident. Outside of that, everything has been good. The support has been really good too. I do ask a lot of questions. I do send a lot of emails. I’m sure they’ve got a folder just saved with my name on it because I do send a good bit. I work full-time in technology, and I like to be able to provide value if I can, in any way that I can.

OVERVIEW

We have 5 additional questions. For each of these, we ask you to rate the software on a 1-5 scale with 5 being the best.

What would you give the software for functionality of the features available?

4.5 - I would certainly give them a four and a half.

What would you give the software for ease of use or ease of implementation into your business?

4.5

For support, as in responsiveness of the team or helpfulness of the resources available?

4.5 - We all have room to grow, but they have been really good.

How likely are you to recommend the software to a colleague or similar business?

5 - Absolutely a five.

For overall satisfaction with the platform?

4.5 - I guess it would be that four and a half, four and three quarters.

 
Information Technology
 
1-10 Employees
 
Charlotte, NC

RATINGS

OVERALL SCORE: 4.5
FEATURES: 4.5
EASE OF USE: 4.5
SUPPORT: 4.5
WILLING TO REFER: 5.0
Overall rating: 
4.5

Determining Whether Advanced Features are Worth Higher Costs

 
Client Interview
Overall rating: 

5.0

Features: 

Average: 4.5 (1 vote)

Ease of use: 

Average: 4 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 4 (1 vote)

About the Customer
Erik Ramos
Sole Proprietor, Efexx
 
$51 - $250/mo. spend

"Shoutem offers the most robust features, compared to the other app platforms I'm using, but that still comes at a cost."

Recommendations: 

The advanced features offered by Shoutem, including the ability to create social profiles, allows users to engage with apps as a platform, increasing the likelihood of organic growth because of network effects. If developers can position their apps to take advantage of this, the returns will well exceed the incremental cost above other app software offerings.

Background

Can you provide a brief description of your company and the role that you play there?

‎eFexx is an app development company. I use various app builders, Shoutem being one of them. I am the solo operator of the business, acting as chief executive officer, salesperson, secretary, and so on.

Solution

What business challenge were you trying to address with Shoutem?

I had been using another platform called Como for around 3 years. It was limited in terms of features and was continuing to take away features that my clients and I needed. Its backend system used to be white labeled, but they decided to put their branding on it. I was paying in order to act as a reseller. I started looking for another platform I'd be able to transition to.

Please describe your use of Shoutem in detail.

I build solutions for clients using app builders without actually coding software.

Is there a specific reason behind utilizing Shoutem?

I appreciated the social media aspects of the platform. It allows for much more engagement from users, compared to my old platform, allowing them to post comments, follow each other, and so on. It gives much more value to my own clients.

Who is the ideal user for Shoutem, and who should avoid using the platform?

My principal field is the hair industry. Normally, when people ask why they need an app, my answer is that apps are replacing websites. In my mind, anyone who has a website needs an app, no matter if they're running pizzerias, selling T-shirts, or walking dogs.

What cost factors should clients using Shoutem be aware of?

The cost of Shoutem was definitely higher, compared to my old platform, which is the main reason for not making the switch sooner. As the business grows and starts creating more apps, prices will come down. I am currently running 48 apps and pay a yearly subscription for all of them, but I still could find better pricing in other places.

Shoutem offers the most robust features, compared to the other app platforms I'm using, but that still comes at a cost. Reselling a Shoutem app will be difficult if the clientele is not willing to pay more for more features.

On an annual or monthly basis, how much does your company spend to utilize the platform?  

Shoutem offers different programs. The average cost for one app is between $60 and $80 per month for a regular user. As a reseller, I have the option of paying $135 per month for 4 apps. I was paying $10 per month on my previous platform, so my profit margin has decreased. Running more than 40 apps will bring the cost down to around $19.

Results

Can you share any success, metrics, or overall results of your implementation of this platform?

I've launched many apps in the past for different people. The immediate engagement offered by Shoutem was much greater through the ability to create user profiles and make posts. Within a week, a client was able to get 1,800 downloads and had 500 people posting on the app. This was a much higher engagement than what I'd been used to. Previously, clients would see around 100 downloads and had no real sharing capabilities. Shoutem makes it much easier for users to engage other users.

Are there any special or unique offerings within Shoutem?

I am currently creating an app that will allow users to favorite events and locations. I find this to be impressive. Aside from this, I appreciate the social media aspect provided by Shoutem. People can make posts and see content made by others. Being able to engage with others will make people more inclined to use the services of the business.

Looking back, are there any areas of the platform that you feel could be added or improved upon?  

The favoriting functionality is limited. I have worked on apps for DJs and podcasters. They had the ability to add their content to the app, but it couldn't be favorited. I am hesitant to transition the DJs I'm working with to Shoutem because of this reason.

Have you had interactions with any of their support team or support resources?

Yes, and Shoutem has been great in this respect. They scheduled Skype calls with me and shared my screen. Shoutem was willing to engage in this communication even before I became a reseller of their product, which is what convinced me to make the step.

 
IT Services
 
Self-employed
 
Philadelphia, Pennsylvania

RATINGS

OVERALL SCORE: 5.0
I really like Shoutem. My only concerns are pricing and taking full advantage of its features.
FEATURES: 4.5
Shoutem is very high up in this regard, but there's still some room for improvement.
EASE OF USE: 4.0
The platform takes some time to get used to, compared to others I've used.
SUPPORT: 5.0
WILLING TO REFER: 4.0
The pricing is the only limitation. At the moment, I will make a higher profit margin on other platforms, regardless of what great features Shoutem has.
Overall rating: 
5

Shoutem Used to Build Directory Application

 
Client Interview
Overall rating: 

5.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Derrick Francis
Owner, Francis Consulting Group
 
$51 - $250/mo. spend

"They are spot on with the graphics. Their platform is really user-friendly."

Recommendations: 

Graphic design, customer support, and user experience stick out in this reseller's mind as exemplary features. They look for improvement in direct messaging capabilities.

Background

Introduce your business and what you do there.

Francis Consulting Group, Inc. is a Delaware corporation and we provide business services to small businesses. Our services include enhancing online presence, the development of mobile applications, websites, and overall business consulting. In the future, it might include business plan development or analysis. I own the company and I have four shareholders.

What was the business challenge your company was facing that initiated the need for this platform?

The goal is to really make it easy for everyone to support minority and women-owned businesses because in America those groups have been traditionally at a disadvantage, so we want to give them a leg up and support those businesses. That’s what the app is about and Shoutem really matched our vision.

Solution

How does your company implement this platform or software?

I use Shoutem for a number of products, but specifically the mobile app Bizzemo. This is a product owned by my company. We did all the research and Shoutem really helped us with the development of the actual mobile application. Bizzemo is the first ever mobile app directory of minority and women-owned business. It is a nationwide directory. We did the research and we have about 8,000 businesses in it across every major American city.

When I decided to partner with Shoutem they went the extra mile to make sure that this app came to life, and we’re looking at launching it late November or early December [2016]. Everybody’s really excited about it. We had outsourced graphic design to another company, and we sent the graphics over to Shoutem and they were like, “How about you give us a shot?” So we partnered with Shoutem and they came through and provided great design features for the app and really brought the whole vision to fruition. We provided them with the direction for the app. We told them everything we wanted. We also provided the data for the app and every detail of how we wanted it. They took the canvas and painted it. We really appreciate it.

It will be available in the app store and on Google Play. If you have an Apple phone or an Android phone, you will be able to go to our app and deliberately support a disadvantaged business.

Was your company considering other platforms? Why this platform?

We provide consulting for a number of clients. I worked with other platforms and that’s why I have a base of reference. This is just absolutely the best. I started doing my research and I searched different platforms, and I probably researched 8 different platforms. I think I had 24 top platforms and I gave a shout to 8 of them. Shoutem is hands down the best.

There are some features where Shoutem may be lacking, but I’m sure they’ll resolve those issues moving forward. The features that they’re lacking did not overshadow all the features they do provide. If you really do a cost-benefit analysis of the different platforms, the cost will never outweigh the benefits with Shoutem.

Features

Were there any software features/tools that you were really impressed by?   

I’m an American Express guy. American Express doesn’t do anything differently than any other credit card company but they have such great customer service. That’s the same thing with Shoutem. Number one is customer service. You have a dedicated agent whose job is to be your liaison, and that means a lot.

I work with a lady named Carmen. I can send her an email and she’ll give me a call within an hour or two. We can go over changes and they’re always responsive to emails. It means a lot to be able to communicate with a real person, not an automated system.

The second thing I’m impressed by is the overall graphics that they provide. We worked with a number of graphic design firms because we outsource graphic design. Honestly, I like what Shoutem came up with better than I would our partner company. They are spot on with the graphics. Their platform is really user-friendly. Some of the other platforms may have had more features, but for many people, when they get into the app, they don’t want to have to take a test to use your app. They want to be able to use the app on the first or second try. They want to be able to know how to get into the app and utilize all the pieces. That’s another strength of Shoutem. They’re very user-friendly. It doesn’t take a whole lot to learn how to use those apps.

Also, with their revision process, it doesn’t’ take long to get revisions done. Even major revisions. We have literally changed the look and feel of the app maybe three times before we settled on a final one. They never gave me a headache about it. They were very professional and were dedicated to making sure the product came out to our satisfaction, and that really meant a lot. As a customer and as a partner with Shoutem, I felt like they cared about my product just as much as I did.

Looking back, are there any areas of the software that you feel could be added or improved upon?  

I would like to see a direct messaging feature in the community module they have. They don’t have that yet. Also, I would like to see more detailed search functionality within the app.

 
Business Services
 
1-10 Employees
 
Delaware

RATINGS

OVERALL SCORE: 5.0
FEATURES: 5.0
EASE OF USE: 5.0
SUPPORT: 5.0
That’s one of the major selling features. Shoutem is the American Express of app developers in terms of customer service. They are spot on, and they take customer service very seriously. That meant so much to me.
WILLING TO REFER: 5.0
But they’re so great that I want to keep them to myself.
Overall rating: 
5

Shoutem gets apps to the AppStore fast!

 
Online Review
Overall rating: 

5.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
CTO, Digital Marketing Firm

"With Shoutem, our apps get accepted to the AppStore much more quickly than our native apps."

Recommendations: 

Shoutem is recommended for small to medium sized businesses that want to get their apps listed on the AppStore fast. The user is particularly impressed with the design capabilities of Shoutem, as well as their incredibly helpful support team.

Background

Introduce your business and what you do there.

I am the Chief Technology Officer at a digital marketing firm based in Santiago de Chile. We provide software solutions to small and medium businesses. Our solutions start as a simple web design and web based apps, to integrating analytics solutions such as QlikView or brick and mortar analytics tools from Israel. We recently started offering clients Smartphone apps.

What is the technical challenge that Shoutem helps you solve?

We have the capabilities in our company to develop custom apps, but most of the times, clients need things that Shoutem already provides with a drag and drop approach, with almost as good an experience as a 100% native app could provide. The costs are much lower too.

One of the best features Shoutem provides is that they publish the app for you, and that is one of the most time-consuming things that someone can do. With Shoutem, our apps get accepted to the AppStore much more quickly than our native apps.

Solution

Was your company considering other tools? Why Shoutem?

Yes, we’ve needed something like this for a long time. We also looked at Bizness Apps, but we think Shoutem has better customer service and better designed apps.

What is the ideal project to use Shoutem for?

Fast and easy development of social platforms, as well as the ability to send push notifications to all your users whenever you want. Their Loyalty app is great as well.

What cost factors should clients be aware of when considering this tool?

Depends if they what white label apps or not. Overall, there really are no hidden costs.

Results

Can you share any success, metrics, or overall results of your implementation of Shoutem?

We published an app for Apple, and it was up and running on the AppStore in 3 business days, which was very impressive.

Features

Were there any software features/tools that you were really impressed by?

We are in Chile, so their language translator tool is very useful. Also, they have a very good metrics dashboard to see how your app is doing.

Looking back, are there any areas of the software that you feel could be added or improved upon?

Yes, but they are making new features as well as developing and releasing features all the time. They recently added the option to use CSS for making the apps even prettier.

Experience: 

Have you had a positive or negative experience utilizing Shoutem’s support resources?

Shoutem’s phenomenal support team is one of the reasons we chose them. Their team is very fast in responding to our inquiries, even faster than my own team sometimes.

 
Marketing
 
2-9 Employees
 
Santiago, Chile

RATINGS

OVERALL SCORE: 5.0
FEATURES: 5.0
EASE OF USE: 5.0
SUPPORT: 5.0
WILLING TO REFER: 5.0
Overall rating: 
5

Shoutem, a great tool in the classroom

 
Client Interview
Overall rating: 

5.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Kevin Convey
Professor, Quinnipiac University

"I have never worked with a software company where the customer service and the support was so good."

Recommendations: 

The user is a professor of a mobile journalism class that has implemented Shoutem to allow his students to build news apps. Shoutem is highly recommended for its intuitive drag and drop features, as well as its superior support team that is helpful and responsive.

BACKGROUND

Introduce your business and what you do there.

The organization is Quinnipiac University in Hamden, Connecticut. I am the Chair of the Journalism Department and also an assistant professor.

OPPORTUNITY/CHALLENGE

What was the business challenge your clients were facing that initiated the need for this platform?

At Quinnipiac I came to teach a mobile journalism class, and I was looking for an app software that would allow my students to create their own news apps.

SOLUTION

Was your company considering other platforms? Why this platform?

The story goes back to when I was in grad school. I was a student in a mobile journalism class that is similar to the one I now teach. That class was the first time I was introduced to Shoutem. I think what makes Shoutem different, and what makes it perfect for people who are not tech savvy, is they have tremendous, unbelievable customer support. Even though Shoutem is simple to use, sometimes there are technical issues, and the support team at Shoutem is just tremendous about taking students’ questions, helping them resolve the issues, extending their memberships if they ran out of time, and that sort of thing. They cater to our problems, and honestly, I have never worked with a software company where the customer service and the support was so good.

What cost factors of Shoutem should users be aware of?

Shoutem is free for a trial period, unless you’re sure that you want to publish. That’s when you need to pay, but I think it’s relatively reasonable if you want to publish your app in the App Store. There are a number of levels that people can choose from, and Shoutem was good enough to allow my students to use it for an extended period for free.

FEATURES

Were there any software features or tools that really impressed you?

I think that the drag and drop functionality is probably the most impressive thing. You can load content in all kinds of different ways, and then you can drag and drop it basically anywhere. I get a wide range of apps from my students, and many of them look completely different from each other, which is a testament to the functionality and versatility of the platform.

Have you had to interact with the platform's support team or reference their support resources?

I just can’t say enough about it to be perfectly honest. Shoutem is always there to help, they get back quickly, and they’ll spend as much time as it takes to get the issue resolved. Short of AppleCare, I’ve never experienced customer service and support as good as Shoutem’s anywhere.

Looking back, are there any areas of the software upon which you feel could be added or improved?

My students would say that some of the interfaces are not as intuitive as they could be, but this comes down to different learning styles I think. I always found Shoutem fantastically easy to use and didn’t find anything that I would warn people about.

OVERVIEW

We have a few quick questions and, for each question, we ask you to rate the software on a scale of one to five, with five being the best.

What would you give the software for functionality of the features available?

5 – Extremely versatile, easy to use. Produces a great number of different looks.

What would you give the software for ease of use or ease of implementation into your business?

5 – It’s very easy to use. I find it extremely intuitive.

For support, as in responsiveness of the team or helpfulness of the resources available?

5 – They just throw everything they have into any particular question that you might have. The response is quick, it’s helpful, complete, and it’s personable as well.

How likely are you to recommend the software to a colleague or similar business?

5 – I would recommend it first. There are lots of mobile app-making applications out there, but because of my experience with Shoutem and the fact that I know if my students run into a problem they’re going to get help, I wouldn’t recommend anything else, and I wouldn’t go anywhere else.

For overall satisfaction with the platform?

5

 
Education
 
200-500 Employees
 
Hamden, CT

RATINGS

OVERALL SCORE: 5.0
FEATURES: 5.0
EASE OF USE: 5.0
SUPPORT: 5.0
WILLING TO REFER: 5.0
Overall rating: 
5

App Development and Sales using Shoutem

 
Online Review
Overall rating: 

4.5

Features: 

Average: 4 (1 vote)

Ease of use: 

Average: 4 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Ben Van Rensburg
Owner, Modern Web Presence
 
$51 - $250/mo. spend

"We like  Shoutem’s geo location , social network, accessible deals, loyalty features, and the ability to create folders."

Recommendations: 

The user recommends Shoutem for their strong support team and the platform's geo-location, social network, and loyalty features. They look forward to improvements in customization allowed with HTML.

BACKGROUND

Can you please provide a brief description of your company?

The company is Modern Web Presence (MWP) and our market focus is on local business and providing digital services as an outsourced solution. We specialize in website and app development, and social media management.

What role do you play there?

I’m the owner. I do sales and build apps.

CHALLENGE

Was there a business challenge your company was facing or problem that you were trying to solve with this platform?

We were getting requests for more and more technical apps and Shoutem provided some other features that allowed us to build those apps. We can now offer community style apps which our customers really like.

SOLUTION

Was your company considering other platforms? Why this platform?

We also make use of Como. Shoutem works well for our local business clients, and at a good price.

On an annual or monthly basis, how much does your company spend to utilize the platform?

We spend twenty dollars a month per app. We have 13 apps with Como and 4 apps with Shoutem.

RESULTS

Can you share any success stories or overall results of your implementation of this platform?

Yes, we are really excited about some of the amazing apps on Shoutem that will go live soon.

FEATURES

Were there any software features that you were really impressed by?

We like Shoutem’s geo location, social network, accessible deals, loyalty features, and the ability to create folders.

Are there any areas of the software that you feel could be added or improved upon?

We want there to be just blank HTML pages to use in the app for basic text content.

Have you had to interact with the platform’s support team or reference their support resources?

Yes, and the support team is really great. The support docs are also really good.

RATINGS

We ask that you rate Shoutem on a scale of 1-5, with 5 being the best score.

What would you give the platform for functionality?

4

What would you give the platform for ease of use?

4 – Initially a 2, but the platform has improved a lot.

For support, as in responsiveness of the team or helpfulness of the resources available?

5

How likely, out of five, are you to recommend the platform to a colleague or similar business?

5

Overall, satisfaction with the platform?

4.5

 
Information Technology
 
1-10 Employees
 
South Africa

RATINGS

OVERALL SCORE: 4.5
FEATURES: 4.0
EASE OF USE: 4.0
SUPPORT: 5.0
WILLING TO REFER: 5.0
Overall rating: 
4.5

Building a Music Curation App with Shoutem

 
Client Interview
Overall rating: 

5.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Jose Maria Zarate
CEO & Founder at The Groove Society

"When I run into a difficult problem, the Shoutem support team always finds a way to solve my issue."

Recommendations: 

The user is The Groove Society, an online record label for new electronic music and a provider of background music for businesses. The user's current mobile application was badly out of date and needed to be replaced with a more modern, more robust app. The user is very satisfied with Shoutem's mobile app creator and is particularly impressed with Shoutem's capacity for customization. Unlike the options provided by other platforms, the user was able to build a custom logo and develop custom screen shots as needed. The Groove Society provides the highest possible ratings on all aspects of Shoutem's mobile app creator and happily recommends the software to others.

BACKGROUND

Please describe your organization.

The Groove Society is a record label supporting young artists in electronic music. We also provide shops and businesses with background music.

What is your position?

I am the chief executive officer.

OPPORTUNITY/CHALLENGE

What business challenge were you trying to address with Shoutem?

We needed a mobile app that would provide a way for customers to listen to music and then, if they wish, buy that music. In addition, this would also serve as a business card for our customers.

I wanted to try out a number of different ways to build a new mobile app because some of the companies we work with were having problems with our old app. The stream was really not very good. We wanted to create a much stronger app. We also wanted a platform that would allow our users to download our music. Our current app felt old. There are so many competitors in this space, but I thought we could do better.

SOLUTION

Why did your company choose to use the Shoutem mobile application creator?

I was looking for something that would make it easy to create our new application, something that did not require me to know anything about programming. With Shoutem, I just needed to choose the tabs, upload my information, and that's was it.

FEATURES

Were there any features of Shoutem's mobile app creator that really impressed you?

Shoutem is great. I could make a custom icon and custom screen shots. Many other companies that offer this service use a template. Users are only allowed to change the names or change the pictures. I like Shoutem because it's totally custom. I could make my own mobile app.

Looking back, are there any areas of the software that you feel could be added or improved?

Shoutem is great, but they have a few things I didn't like. When I upgrade the application, there is a delay. I need to open the app five or six times to get the update. They need to improve the upgrade process because of that delay.

Sometimes, I upgrade information because I am sending the app to a new customer. Before I send the app, I upgrade it with specific music or a specific photo, but the customer needs to open the app five or six times to complete the upgrade. It just seems like that part of the system isn't working too well.

Have you had to interact with the platform's support team or reference their support resources?

When I run into a difficult problem, the Shoutem support team always finds a way to solve my issue. They will always find a way to make me happy. The customer service is great, but the problem with the delay could be improved.

OVERVIEW

We have five additional questions. For each of these, we ask that you rate Shoutem on a 1-5 scale with 5 being the best score. What would you give Shoutem for functionality of the available features?

5.

What would you give the software for ease of use or ease of implementation into your business?

5.

For support, as in responsiveness of the team or helpfulness of the resources available?

5.

How likely are you to recommend Shoutem to a colleague or similar business?

5.

What is your overall level of satisfaction with Shoutem?

5.

 
Music
 
2-10 Employees
 
Dubai, UAE

RATINGS

OVERALL SCORE: 5.0
FEATURES: 5.0
EASE OF USE: 5.0
SUPPORT: 5.0
WILLING TO REFER: 5.0
Overall rating: 
5

Amazing Experience at Very Low Cost

 
Online Review
Overall rating: 

5.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Karim Gordon
Owner, Radio App
 
$251 - $1000/mo. spend

"Shoutem gave me about 20 times more functionality for about 1% of the cost, compared to what it would have cost me with my first app developer to add one feature to my app."

Recommendations: 

This business uses Shoutem to create a radio app. The radio app integrates multiple features and the organization highlights that new features cost a fraction of the cost they would have with a custom application. The organization looks for improvement with social media integrations and direct messaging functionality.

Background

My company name is Illusive Radio App, which has been servicing the Caribbean community in Los Angeles over the past two years. We are currently about 5,000 listeners strong and growing daily. We basically offer Caribbean culture on the go, which means that we host events, provide different music genres, restaurant listings, and radio streaming. Our target audience are largely California residents but we do have support from other states and countries.

I am the owner of the company and handle all aspects. I design graphics, take care of social media, design the app lay out, work public relations, and do music research. Basically, if it’s on the app, I probably did it.

Experience: 

Before my app had all of the features it has now, I had a simple radio app, with one button to hit play, and three social media links. I contacted my app developer to have an extra feature added and I was quoted a price that was by far out of my budget, so I started looking around the internet for another app company.

The features that I currently use are: SoundCloud, calendar, social media plug-ins, check-ins, radio stream, video, and photos. These features have performed amazingly and I will continue to use them.

Shoutem gave me about 20 times more functionality for about 1% of the cost, compared to what it would have cost me with my first app developer to add one feature to my app. We have amazing reviews in the App and Android Store. People that download our app love it and recommend it to their friends all the time.

Shoutem also has banner ads, push notifications, background banners, and calendar features. If users want an option for revenue growth, the options are available. I think what’s unique about Shoutem is that they offer a full-service support team as well as a hands-on and easy to use platform. Shoutem is great because many people like me, who rather do-it-themselves, now have that option.

My recommendations for improvement are that Shoutem should include the option for people to give their rating on the different radio streams I offer, and to integrate more advanced social media aspects. Direct messaging would also entice people to spend more time in the app. They've mentioned to me that they are partnering up with other companies to bring more features to the platform, which I look forward to.

 
Information Technology
 
1-10 Employees
 
Los Angeles, CA

RATINGS

OVERALL SCORE: 5.0
FEATURES: 5.0
EASE OF USE: 5.0
SUPPORT: 5.0
WILLING TO REFER: 5.0
Overall rating: 
5