Create exceptional apps. Easily!

Made for

Pairing an easily managed creator with professional custom development to extend functionality and design

Not for

Computer-graphic intensive apps such as video games

 
Free trial
 
$19 - $149/month
Pricing details

Product Demo & Screenshots

Features

App Platforms

  • Native Android 
  • Native iOS

Development Tools

  • Drag and Drop User Interface
  • Custom extensions and design templates in React Native
  • UI Toolkit
  • 40+ built-in screen types
  • 200+ customizable layouts
  • 40+ extensions for better app functionalities
     

Location Services

  • Geolocation features
    • Event listings linked to venues
    • Location based features, places, maps

App Management

  • Mobile Content Mangement System​
    • Integration with popular web CMS’s (Wordpress, Drupal, Joomla, etc.) 
    • Custom Content Modules Available

Integrations

mCommerce

  • mCommerce - Integrations with Shopify

Vertical Features

  • Magazines
  • Restaurants 
  • Churches
  • Tourism
  • Conferences

Deployment

  • Analytics
    • Measure user activity, sessions, retetention
  • App Management
    • Add, Delete, and Block users

Pricing

Basic info

 
Free trial
 
$19 - $149/month
 

1-month minimum contract

 
Monthly subscription
Annual subscription
PlanCost
Lite$19/month
Basic$59/month
Advanced$149/month
DeveloperFree

Reviews

Sort by
 
Client Interview
May 12 2016

Database Management for Web Development Company

4.5

Features: 
4.5
Ease of use: 
5.0
Support: 
4.5
Willing to refer: 
5.0
the reviewer
 
$251 - $1000/mo. spend
 
Information Technology
 
1-10 Employees
 
Akron, OH
Owner, Web Development Company
Jerry Smith
 
Verified
The Review
Recommendations

This company implements Shoutem to help maintain clients' databases. The user points to the Shoutem team for willingness to help customize their apps. The user looks for improvements in the database structure, but overall highly recommends Shoutem.

BACKGROUND

Please describe your organization.

We've been a web development company since 1995. We are a very small company with a very specialized industry that we focus on.

What is your position?

I’m the owner.

OPPORTUNITY/CHALLENGE

What business challenge were you trying to address with Shoutem?

My customers started to want apps for streaming audio and holding proprietary information for corporate reasons. Customers were not willing to spend the money for custom-built apps with only that type of functionality.

SOLUTION

How does your company implement this platform or software?

We figured out a way to deliver those types of apps to our clients using Shoutem. We do some streaming audio and we do some corporate apps that have proprietary information in them, with membership access.

Was your company considering other platforms? Why this platform?

Initially, the reason I went with Shoutem was that they were the only ones that could maintain a database and restrict access to apps. That's why I started with them. I didn't really think it was the easiest app creator to work with. I checked most of the other app building platforms that were available at the time, and Shoutem was the only one that was able to accommodate me on a more or less private app.

The Shoutem platform seemed a little clunkier than the other ones in some respects, but I've got used to it now so it doesn't bother me at all. The learning curve was just a touch higher on Shoutem. I also experimented with Bizness Apps out in California and I liked their platform a little better, but they would not work with me in any way as far as figuring out a way to make these apps private.

On an annual or monthly basis, how much does your company spend to utilize the platform?

I don't know what it's called but I think it's the agency pricing. I have 8 apps for around $290 a month.

Could you share any statistics or metrics from this engagement?

Since these apps are private, I don't have any marketing statistics that mean anything because it's for a closed group of users. Shoutem meets my needs for a fraction of the cost of what I'd have to spend to get this type of custom-developed app.

FEATURES

Were there any software features or tools that really impressed you?

Nothing specific. I don't have that much experience in the space and I can't compare it to a lot. Overall, Shoutem seems to have good customization flexibility. They're working on some platform changes now that should help me manage my databases better. If it does not, they have already talked to me about doing some custom work to their apps, which the other places I talked to would not do. If the platform changes that they're implementing in the summer don't make my management of the databases easier, then they're going to work with me and we're going to customize their non-custom apps.

Looking back, are there any areas of the software upon which you feel could be added or improved?

What I'm really looking forward to is being able to access an outside database to maintain my membership to the apps. In other words, I want to be able to build an HTML backend, and then I can let my customers manage their own database. We can tack on a database on our servers and then the app will access it for member access to the apps. I'm really looking forward to that. I know that's pretty unique. Their platform changes are supposed to allow that.

The only tough thing about working with them at all is the time differential, but the platform is worth it.

Have you had to interact with the platform's support team or reference their support resources?

The team over in Croatia is easy to work with. They're accommodating, they answer quickly, and are friendly. They're great. They're personable too; they're not just businesslike. They'll express a little bit of a sense of humor when you're talking to them, which is good because it's such a pain talking to people that are dry and not super helpful.

OVERVIEW

We have 5 additional questions. For each of these, we ask you to rate the software on a 1-5 scale with 5 being the best.

What would you give the software for functionality of the features available?

4.5 - Shoutem overall seems to have good customization flexibility.

What would you give the software for ease of use or ease of implementation into your business?

5

For support, as in responsiveness of the team or helpfulness of the resources available?

4.5 - Just because they're outside our time zone. Other than that, they're great.

How likely are you to recommend the software to a colleague or similar business?

5

How would you rate your overall experience with the platform?

5

4.5
Overall Score
  • 4.5 Features
  • 5.0 Ease of Use
  • 4.5 Support
  • 5.0 Willing to Refer
 
Client Interview
May 12 2016

App Development for Entrepreneur in Web Design

4.5

Features: 
4.0
Ease of use: 
4.5
Support: 
5.0
Willing to refer: 
4.5
the reviewer
 
$51 - $250/mo. spend
 
Information Technology
 
1-10 Employees
 
Sweden
Entrepreneur, Web Designer
D. Marsden
 
Verified
The Review
Recommendations

This entrepreneur highlights the Shoutem support team and their willingness to help customize his apps. The entrepreneur highly recommends Shoutem and points to their loyalty features as one reason for that recommendation.

BACKGROUND

Can you please provide a brief description of your company and the role that you play there?

I’m self-employed. I’m mainly a web designer. I sell websites and apps to smaller businesses.

CHALLENGE

What was the business challenge your company was facing that initiated the need for this platform?

I get asked a lot if I can do apps. Apps are very different than websites and a lot more complicated.

SOLUTION

How does your company implement this platform or software?

What Shoutem allows me to do is to transfer my web design skills into making real apps rather than just low quality web apps, which is what people normally can offer.

Was your company considering other platforms? Why this platform?

I looked at a lot of other app creators. I tested a few of them. Partially, why I went with Shoutem was that the people there were actually really nice. I could tell I was talking to a macro tech support center with the others. With Shoutem, I could tell it was a genuine human being on the other end. On top of that, they have the best product. The others always missed something and weren’t very simple. Shoutem had everything I needed. There’s that fine line between being complicated and advanced or being simple and bland. They’ve managed to make a product that’s advanced but isn’t mind melting. It’s simple to use, but doesn’t just do two things, and everyone’s app doesn’t look exactly the same.

On an annual or monthly basis, how much does your company spend to utilize the platform?

I’m on the reseller program. I’m on the starter package right now, so I’m on the basic reseller price.

FEATURES

Were there any software features/tools that you were really impressed by?

An obvious one for me are the loyalty features. That’s the set I’ve worked with most. I set that up for many of the shops in my local town with loyalty functionalities. I didn’t even really start selling initially, I used the loyalty features as more of a flagship offering to help me get noticed, but the main multi-card feature has allowed me to help my local town. We recently have had a giant mall put in just outside the town, so the town center has become less popular because less people are going there. My app has allowed them to offer loyalty schemes without having to rely on freebies to get people to come in. They now can offer their customers loyalty rewards, which is a friendly way of getting more people back into our town center.

Looking back, are there any areas of the software that you feel could be added or improved upon?

Whenever there hasn’t been something that Shoutem can offer me directly, they’ve really gone out of their way to try and bend another feature to work for my needs. I’ve got some web skills, so sometimes I can take those and build my own features. They’ve have helped me many times walk through how I could do it myself. They’ve started teasing a new feature that’s like an open marketplace for new features, which I’m looking forward to.

Have you had to interact with the platform’s support team or reference their support resources?

Shoutem has the most human and friendliest support team. I’ve dealt with a lot of these online services. Some of them are more automated. You have to go through several levels to get to the right person. There’s only one level at Shoutem. I was going to go on holiday to Croatia where their team is based, and our partnerships is on the level where they are giving me beer and pub recommendations. Shoutem has awesome people with an awesome platform.

RATINGS

We ask that you rate Shoutem on a scale of 1-5, with 5 being the best score.

What would you give the software for functionality of the features available?

4

What would you give the software for ease of use or ease of implementation into your business?

4.5

For support, as in responsiveness of the team or helpfulness of the resources available?

5 - Shoutem has the most human and friendliest support team.

How likely are you to recommend the software to a colleague or similar business?

4.5

Overall, satisfaction with the platform?

4.5 - Shoutem has awesome people with an awesome platform.

4.5
Overall Score
  • 4.0 Features
  • 4.5 Ease of Use
  • 5.0 Support
  • 4.5 Willing to Refer
 
Client Interview
May 11 2016

College Networking App using Shoutem.

4.5

Features: 
4.5
Ease of use: 
4.5
Support: 
4.5
Willing to refer: 
5.0
the reviewer
 
$51 - $250/mo. spend
 
Information Technology
 
1-10 Employees
 
Charlotte, NC
Owner, Software Development Company
Kelvin Jones
 
Verified
The Review
Recommendations

The user integrates Shoutem for a network of colleges and universities. This user highly recommends Shoutem for the ease of publishing apps and drag and drop features. The user looks forward to more customization option on the "Unlimited" plan.

BACKGROUND

Can you provide a brief description of your company?

We are a software development company that tries to implement web and mobile technologies for small businesses and nonprofit businesses.

What role do you play there?

I am the owner.

OPPORTUNITY/CHALLENGE

What was the business challenge your company was facing that initiated the need for this platform?

I was searching for a couple of things. First, I needed something that was online, an integrated development environment that was more cloud-based, one which would not necessarily have to download software to my hard drive or anything. Then, I wanted to be able get up to speed quickly, and I wanted to have something that had a lot of components that I could plug and play and not necessarily have to deal with development from scratch. That was a lot of what I was looking for, those two main things.

SOLUTION

How does your company implement this platform or software?

One of the ways that we have been using Shoutem thus far is to develop a solution that we have in place today, which is a solution for a college and university community. It’s a small community of about 100 schools, and we had sought out different tools that would allow me to quickly get up to speed in terms of developing and deploying the mobile technology versus trying to build something from scratch or working with third parties to help me build something from scratch. I ran across the Shoutem team and was very impressed with the feature functionality set that they had at the time.

We leveraged and built our college and university solution utilizing Shoutem’s features and functionality. Again, a lot of the feature functionality that they have fits right into what we were trying to do for this small college and university community that we were working with.

Was your company considering other platforms? Why this platform?

I looked at another company called Tiggzi (Now: Appery.io). I looked at some other companies as well. I actually did go with Tiggzi initially, but it was just going to take me a long period of time to get that development done. So I kept searching, ran across Shoutem, and did my due diligence in terms of reviewing the research and making sure it offered at least most of what I was looking for. It certainly had the plug and play. Their app-builder was just a great solution for me. It was able to be deployed relatively quickly and seamlessly, so I could get it into the marketplaces pretty easily. That, for me, was the deciding factor to go with Shoutem.

On an annual or monthly basis, how much does your company spend to utilize the platform?

There’s three packages that they offer. There’s an initial package, then there’s one that’s above there, and then I think they have the enterprise package. I have the one that’s in the middle. I started off with the initial one, and then upgraded after having more conversations about some things that I needed to change and some things that I really wanted to do.

The flexibility is still not where I would like it to be. I’m assuming that the enterprise package would cover that, but I have that middle package, which provides some flexibility but not a tremendous amount of ability to customize. I’m hoping that the new version or builder that they’re coming out with will provide a lot more of that.

FEATURES

Were there any software features or tools that really impressed you?

It is seamless with Shoutem to publish and just get your app out in the marketplace. To me, that was very critical. That was a very seamless process, and I love it. The ability to just drag and drop your things and modify the look and feel, putting in the content, and so on and so forth, is wonderful.

Looking back, are there any areas of the software upon which you feel could be added or improved?

There are certainly a lot more other things that I would like to see in the builder, like more screen designs or more ability to customize screen designs. They have certain templates for the screen, and it would be nice to be able to customize that a little bit, or have a different flow for the users. The other thing would be the ability to provide more personalization for your user base. Like I said, I have a small community; it’s about 107 schools. I’m trying to build it out to where all the schools are using the app, so that would get me up to about almost one million users using the app, from just a student perspective. To do that, I would love to have more personalization in my apps.

Again, I’m a big fan. I tell Shoutem all the time. I send them email after email, and I tell them how much I really enjoy the app. Of course, every once in a while we get a new feature, and I always think, ‘Oh, wow, can I get this, this, and this too?’ That’s how I am, but what they have right now is getting me to where I’m trying to go. It’s gotten me to at least 75% to 80% of where I’m trying to get to. I’m hoping that the next version of the builder gets me another 10% or 15%. I don’t know if it’s going to get me totally to 100%, but we’ll see when the next version comes out.

Have you had to interact with the platform's support team or reference their support resources?

There are always challenges with anything and everything, no matter what it is. We’re all human. With that being the case, there are some things that I would have loved to have done better. The support has been great. They get back to me in a relatively fast amount of time, but there have been some things where I would love to have had some more insight into before changes were made. One of the times I had to repackage and submit my application back out to the markets because it did not have a lot of the current updates that were needed and I didn’t realize it. That was something I was unaware of and wish that I had had more of a heads up. Then I could have planned a little bit better when working with my clients.

Outside of that, I was still able to keep my clients at bay, explain to them that these are things that are necessary and had to be done with the application to continue to be a worthwhile application for us. Those things worked out, and I was able to satisfy my clients from that perspective, but again, it would’ve been good to have had some more insight to the changes at that particular time. That was one isolated incident. Outside of that, everything has been good. The support has been really good too. I do ask a lot of questions. I do send a lot of emails. I’m sure they’ve got a folder just saved with my name on it because I do send a good bit. I work full-time in technology, and I like to be able to provide value if I can, in any way that I can.

OVERVIEW

We have 5 additional questions. For each of these, we ask you to rate the software on a 1-5 scale with 5 being the best.

What would you give the software for functionality of the features available?

4.5 - I would certainly give them a four and a half.

What would you give the software for ease of use or ease of implementation into your business?

4.5

For support, as in responsiveness of the team or helpfulness of the resources available?

4.5 - We all have room to grow, but they have been really good.

How likely are you to recommend the software to a colleague or similar business?

5 - Absolutely a five.

For overall satisfaction with the platform?

4.5 - I guess it would be that four and a half, four and three quarters.

4.5
Overall Score
  • 4.5 Features
  • 4.5 Ease of Use
  • 4.5 Support
  • 5.0 Willing to Refer
 
Client Interview
May 23 2017

Audio & Video Distribution Apps

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$51 - $250/mo. spend
 
Design
 
Sole Proprietor
 
Tampa Bay, Florida
Owner, EASG Graphics & Web Design
E.A. Gray
 
Verified
The Review
Recommendations

Version 5 appears to have everything that was lacking in version 4. The tools and features available on version 4 still outcompete similar products, especially in relation to distribution and user engagement of audio and video content.

Background

Introduce your business and what you do there.

I’m the founder of EASG Graphics & Web Design and we offer anything from logos to websites and app design. We help create a simple platform and provide assistance for our clients.

What was the technical challenge you were trying to overcome in working with ShoutEm?

I was working with a previous platform and it was limited. I couldn’t do a lot of things that my clients were asking me to do. When I found ShoutEm, it was like a free range where I could be as creative as I wanted to be. So far, I haven’t run into issues about things I can’t do.

On the previous platform, I was limited to their options. They didn’t have enough themes, home screens, or icons. I couldn’t manipulate the button height, width, or the font, and the user interface wasn’t simple. I couldn’t upload a video and play it horizontally, either, and the phone vibration motor had to be on or else the audio wouldn’t play through. Our clients have almost 100,000 downloads on their app and we do a lot of videos, so not everybody is going to remember to turn on their sound. That created a huge problem that we needed to solve and ShoutEm was able to do it.

Solution

Was your company considering other platforms? Why this platform?

I looked at other platforms but they didn’t meet the quality of ShoutEm. The main issue is the audio in the background. When you’re on other apps, you have to stay on that specific page to listen to the audio; if you’re driving and on the go and the screen goes to sleep, the audio shuts off. The clients that I deal with do a lot of personal wealth and development, and they need that audio to play in the background. The other platforms did not compare with the functionality for the everyday user.

Are there any cost factors that users should consider?

If you’re a reseller, the more clients you have on the app, the cheaper it is. I would definitely recommend this platform. Each client gets their own dashboard. They can maintain and update their own app if they want to, and they can send push notifications and track their own statistics, which is very beneficial. The cost is well worth it.

What are your clients typically spending per month for the platform?

My clients spend $200 per month for hosting and maintenance.

Results

Can you share any success, metrics, or overall results of your implementation of this platform?

We can track four different categories: downloads, sessions, app reviews, and page views. We can do that for different ranges of time. I don’t have any clients using the loyalty feature right now. It’s a great thing to keep customers—you can track the number of visits, the members, how much they’re spending, if they’re sharing the app and redeeming points, and the places they check in. It shows how many people are using iOS and how many are using Android so, in the end, you know your customer base.

One of my clients has thousands of downloads. The other apps that I’ve done have only been around for a couple of months.

Features

Were there any software features/tools that you were really impressed by?

ShoutEm is always innovative. They just came out with version 5 and I really want to get my hands on it. They haven’t come over with a migration assistant for that yet. I was playing around with it a little bit and the fact that they’re staying up to date keeps us able to create great platforms and products for our clients.

ShoutEm is easy to update and the push notifications and statistics that they have are great. What’s really cool is the comments and the news feed section in which you can upload audio and video and comment on them. That’s pretty impressive because it validates the audio or video that you want someone to listen to or watch. The first thing people are going to do when they’re recommended to do something is read the reviews. As people are commenting on the audios and videos, they’re more inclined to watch or listen because of the comment section.

Another feature that’s great is that you can integrate with your own personal website. The other platforms did not have that type of integration. You can integrate your blogs and events calendar from your WordPress site. That means that you’re only doing the work once because it syncs across the board.

Are there ideal projects or applications of this app builder? Any typical clients you’d recommend for it?

I would recommend ShoutEm to all clients. It’s well versed and you can build any type of platform for any type of business and have it be as customizable as possible. If that’s not enough, you can also do your own coding. We recommend anybody to simplify their business and be on this platform.

Are there any applications where you wouldn’t recommend the use of ShoutEm?

I can’t think of anything.

Looking back, are there any areas of the software that you feel could be added or improved upon?

From what I’ve seen of version 5, they’ve improved a lot from the fourth version. They’ve improved the look and feel and the interface itself. It’s hard for me to say what I’d like for them to do when they’ve done a lot of stuff on the updated version. Everything I wanted to see in version 4, I’m seeing in version 5. The one thing they said was coming out that I wish they would’ve had sooner was an app version for push notifications. Right now, you have to log into the website to send them out and I don’t know when that update will be available.

Have you had to interact with the platform’s support team or reference their support resources?

Their support has been responsive and helpful. Any time that I can’t figure something out, they work it on their end or they tell me how to fix it. They have a fast turnaround, and anytime I need them, they’re there.

5.0
Overall Score
  • 5.0 Features
    The features are very easy and simple to use. They have a ton of options, and you can be as creative as you like. It’s very simple to publish and get apps on the app stores.
  • 5.0 Ease of Use
  • 5.0 Support
    They’re very efficient and have a fast turnaround.
  • 5.0 Willing to Refer
    I would highly recommend them.
 
Client Interview
Apr 04 2017

App & Design Solutions for Digital Agency

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$51 - $250/mo. spend
 
Marketing
 
Toronto, Canada
Marketing Consultant, Digital Agency
 
Verified
The Review
Recommendations

Familiarizing oneself with the platform is easy because the technical knowledge barrier is low and support is highly accessible. The free trial represents much of what is available on the full platform. Certain features such as live streaming and event-based social walls make for highly valuable use cases.

Background

Introduce your business and what you do there.

We’re a full-service digital marketing agency which includes SEO marketing, app development, website design, email marketing, and experiential marketing. I’m a digital marketing consultant. 

Solution

What was the business challenge your company was facing that initiated the need for this platform?

As our business was expanding, we didn’t have an app development sector, but we had a lot of demand for it. We’ve had a positive experience working with the platform.  

Was your company considering other platforms? Why this platform?

We did a lot of research when looking for a platform that would work for us. What stood out about Shoutem was their customer service. They were able to answer our questions through a phone consultation. We liked the fact that we could be in direct communication with Shoutem in case we had any questions or issues. They did a training session through screen sharing as an introduction to the platform, and that made us feel really comfortable. They showed us a few examples and offered us a trial version that we initially started with. The trial version had a lot of the same features as the paid version.

The fact that they allowed us to test the features along with their great customer service and accessibility to support stood out to us. All of the other companies were really ambiguous and hard to get ahold of. They didn’t make us feel as confident of their platform.

What type of client is an ideal candidate for Shoutem?

I feel that small- to medium-sized companies that are expanding and wanting to explore having dedicated mobile app development work as one of their products are ideal candidates for Shoutem. It’s great to test something out and gain confidence in development work in a quick and easy way. The platform is drag-and-drop oriented, and the friendliness of working with design templates before having to code is very nice.

What cost factors should clients keep in mind when considering this tool?

The prices are affordable, and there is a lot of value in the platform. There are a lot of great features and great user experience. I would definitely recommend it.

How many apps have you made, and what is your monthly spend?

We started using the platform about 1.5 years ago and have launched six apps. Right now, we have many more apps scheduled. We pay a monthly fee to remain in the agency package, and it’s been really affordable. 

Results

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the platform?

There is an internal social wall where corporations that host events can allow attendees to interact privately. We had customers that kept requesting apps because of that feature. We had a live-stream feature that we used for our first app, and it was a huge success. The company that we sold the app to was thrilled.

Shoutem is a great platform with features that made our customers come back. We were able to provide great value with little effort—a win-win. It’s our go-to platform. We wouldn’t go anywhere else. All of the apps we’ve launched have been successful.

Were there any software features/tools that you were really impressed by?

Dedicated programming knowledge wasn’t necessary, so that made it more of a frontend user -platform. One feature that our customers really enjoyed was the interactive elements that we could use. Because of the nature of our clients, we haven’t explored the music-streaming features. We haven’t explored the e-commerce feature either, but we’re excited to try it and are glad it’s available for us.

Looking back, are there any areas of the software that you feel could be added or improved upon?

The platform supports iPhone, iPad, and Android devices, but it would be great if they had more features for iPad. This has been improved already, and they mentioned that they’re developing it further.

Can you speak to the support of Shoutem?

If we had any issues or questions, we get help within 12 hours, which impressed us from the beginning. Customer service is one of their highlights. They’re very knowledgeable and willing to teach us about the features. Even though there was a training session at the beginning, as we’ve grown and had more questions, they’ve developed a few things for us so that we can move forward in publishing our app. They don’t give us excuses; they just teach us any aspects that we need to know. They’ve been great. 

5.0
Overall Score Any edits are made in real-time. They have offered ongoing training with a positive attitude. Troubleshooting is great.
  • 5.0 Features
    There have never been any crashes. Everything has been operational. Functionality and user-friendliness for our app development have been outstanding.
  • 5.0 Ease of Use
    Publishing the app is quick, easy, and effective. If we need to make any edits, they can be published immediately. That makes it convenient for us.
  • 5.0 Support
    Usually, when we send them an email, we get an email confirmation that our request was received. We usually get a response in a couple of hours. They give very clear support, and everything we ask for is resolved.
  • 5.0 Willing to Refer
    They’re fantastic.
 
Client Interview
Nov 15 2016

Determining Whether Advanced Features are Worth Higher Costs

5.0

Features: 
4.5
Ease of use: 
4.0
Support: 
5.0
Willing to refer: 
4.0
the reviewer
 
$51 - $250/mo. spend
 
IT Services
 
Self-employed
 
Philadelphia, Pennsylvania
Sole Proprietor, Efexx
Erik Ramos
 
Verified
The Review
Recommendations

The advanced features offered by Shoutem, including the ability to create social profiles, allows users to engage with apps as a platform, increasing the likelihood of organic growth because of network effects. If developers can position their apps to take advantage of this, the returns will well exceed the incremental cost above other app software offerings.

Background

Can you provide a brief description of your company and the role that you play there?

‎eFexx is an app development company. I use various app builders, Shoutem being one of them. I am the solo operator of the business, acting as chief executive officer, salesperson, secretary, and so on.

Solution

What business challenge were you trying to address with Shoutem?

I had been using another platform called Como for around 3 years. It was limited in terms of features and was continuing to take away features that my clients and I needed. Its backend system used to be white labeled, but they decided to put their branding on it. I was paying in order to act as a reseller. I started looking for another platform I'd be able to transition to.

Please describe your use of Shoutem in detail.

I build solutions for clients using app builders without actually coding software.

Is there a specific reason behind utilizing Shoutem?

I appreciated the social media aspects of the platform. It allows for much more engagement from users, compared to my old platform, allowing them to post comments, follow each other, and so on. It gives much more value to my own clients.

Who is the ideal user for Shoutem, and who should avoid using the platform?

My principal field is the hair industry. Normally, when people ask why they need an app, my answer is that apps are replacing websites. In my mind, anyone who has a website needs an app, no matter if they're running pizzerias, selling T-shirts, or walking dogs.

What cost factors should clients using Shoutem be aware of?

The cost of Shoutem was definitely higher, compared to my old platform, which is the main reason for not making the switch sooner. As the business grows and starts creating more apps, prices will come down. I am currently running 48 apps and pay a yearly subscription for all of them, but I still could find better pricing in other places.

Shoutem offers the most robust features, compared to the other app platforms I'm using, but that still comes at a cost. Reselling a Shoutem app will be difficult if the clientele is not willing to pay more for more features.

On an annual or monthly basis, how much does your company spend to utilize the platform?  

Shoutem offers different programs. The average cost for one app is between $60 and $80 per month for a regular user. As a reseller, I have the option of paying $135 per month for 4 apps. I was paying $10 per month on my previous platform, so my profit margin has decreased. Running more than 40 apps will bring the cost down to around $19.

Results

Can you share any success, metrics, or overall results of your implementation of this platform?

I've launched many apps in the past for different people. The immediate engagement offered by Shoutem was much greater through the ability to create user profiles and make posts. Within a week, a client was able to get 1,800 downloads and had 500 people posting on the app. This was a much higher engagement than what I'd been used to. Previously, clients would see around 100 downloads and had no real sharing capabilities. Shoutem makes it much easier for users to engage other users.

Are there any special or unique offerings within Shoutem?

I am currently creating an app that will allow users to favorite events and locations. I find this to be impressive. Aside from this, I appreciate the social media aspect provided by Shoutem. People can make posts and see content made by others. Being able to engage with others will make people more inclined to use the services of the business.

Looking back, are there any areas of the platform that you feel could be added or improved upon?  

The favoriting functionality is limited. I have worked on apps for DJs and podcasters. They had the ability to add their content to the app, but it couldn't be favorited. I am hesitant to transition the DJs I'm working with to Shoutem because of this reason.

Have you had interactions with any of their support team or support resources?

Yes, and Shoutem has been great in this respect. They scheduled Skype calls with me and shared my screen. Shoutem was willing to engage in this communication even before I became a reseller of their product, which is what convinced me to make the step.

5.0
Overall Score I really like Shoutem. My only concerns are pricing and taking full advantage of its features.
  • 4.5 Features
    Shoutem is very high up in this regard, but there's still some room for improvement.
  • 4.0 Ease of Use
    The platform takes some time to get used to, compared to others I've used.
  • 5.0 Support
  • 4.0 Willing to Refer
    The pricing is the only limitation. At the moment, I will make a higher profit margin on other platforms, regardless of what great features Shoutem has.
 
Client Interview
Oct 20 2016

Shoutem Used to Build Directory Application

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$51 - $250/mo. spend
 
Business Services
 
1-10 Employees
 
Delaware
Owner, Francis Consulting Group
Derrick Francis
 
Verified
The Review
Recommendations

Graphic design, customer support, and user experience stick out in this reseller's mind as exemplary features. They look for improvement in direct messaging capabilities.

Background

Introduce your business and what you do there.

Francis Consulting Group, Inc. is a Delaware corporation and we provide business services to small businesses. Our services include enhancing online presence, the development of mobile applications, websites, and overall business consulting. In the future, it might include business plan development or analysis. I own the company and I have four shareholders.

What was the business challenge your company was facing that initiated the need for this platform?

The goal is to really make it easy for everyone to support minority and women-owned businesses because in America those groups have been traditionally at a disadvantage, so we want to give them a leg up and support those businesses. That’s what the app is about and Shoutem really matched our vision.

Solution

How does your company implement this platform or software?

I use Shoutem for a number of products, but specifically the mobile app Bizzemo. This is a product owned by my company. We did all the research and Shoutem really helped us with the development of the actual mobile application. Bizzemo is the first ever mobile app directory of minority and women-owned business. It is a nationwide directory. We did the research and we have about 8,000 businesses in it across every major American city.

When I decided to partner with Shoutem they went the extra mile to make sure that this app came to life, and we’re looking at launching it late November or early December [2016]. Everybody’s really excited about it. We had outsourced graphic design to another company, and we sent the graphics over to Shoutem and they were like, “How about you give us a shot?” So we partnered with Shoutem and they came through and provided great design features for the app and really brought the whole vision to fruition. We provided them with the direction for the app. We told them everything we wanted. We also provided the data for the app and every detail of how we wanted it. They took the canvas and painted it. We really appreciate it.

It will be available in the app store and on Google Play. If you have an Apple phone or an Android phone, you will be able to go to our app and deliberately support a disadvantaged business.

Was your company considering other platforms? Why this platform?

We provide consulting for a number of clients. I worked with other platforms and that’s why I have a base of reference. This is just absolutely the best. I started doing my research and I searched different platforms, and I probably researched 8 different platforms. I think I had 24 top platforms and I gave a shout to 8 of them. Shoutem is hands down the best.

There are some features where Shoutem may be lacking, but I’m sure they’ll resolve those issues moving forward. The features that they’re lacking did not overshadow all the features they do provide. If you really do a cost-benefit analysis of the different platforms, the cost will never outweigh the benefits with Shoutem.

Features

Were there any software features/tools that you were really impressed by?   

I’m an American Express guy. American Express doesn’t do anything differently than any other credit card company but they have such great customer service. That’s the same thing with Shoutem. Number one is customer service. You have a dedicated agent whose job is to be your liaison, and that means a lot.

I work with a lady named Carmen. I can send her an email and she’ll give me a call within an hour or two. We can go over changes and they’re always responsive to emails. It means a lot to be able to communicate with a real person, not an automated system.

The second thing I’m impressed by is the overall graphics that they provide. We worked with a number of graphic design firms because we outsource graphic design. Honestly, I like what Shoutem came up with better than I would our partner company. They are spot on with the graphics. Their platform is really user-friendly. Some of the other platforms may have had more features, but for many people, when they get into the app, they don’t want to have to take a test to use your app. They want to be able to use the app on the first or second try. They want to be able to know how to get into the app and utilize all the pieces. That’s another strength of Shoutem. They’re very user-friendly. It doesn’t take a whole lot to learn how to use those apps.

Also, with their revision process, it doesn’t’ take long to get revisions done. Even major revisions. We have literally changed the look and feel of the app maybe three times before we settled on a final one. They never gave me a headache about it. They were very professional and were dedicated to making sure the product came out to our satisfaction, and that really meant a lot. As a customer and as a partner with Shoutem, I felt like they cared about my product just as much as I did.

Looking back, are there any areas of the software that you feel could be added or improved upon?  

I would like to see a direct messaging feature in the community module they have. They don’t have that yet. Also, I would like to see more detailed search functionality within the app.

5.0
Overall Score
  • 5.0 Features
  • 5.0 Ease of Use
  • 5.0 Support
    That’s one of the major selling features. Shoutem is the American Express of app developers in terms of customer service. They are spot on, and they take customer service very seriously. That meant so much to me.
  • 5.0 Willing to Refer
    But they’re so great that I want to keep them to myself.
 
Online Review
Sep 09 2016

Shoutem gets apps to the AppStore fast!

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
Marketing
 
2-9 Employees
 
Santiago, Chile
CTO, Digital Marketing Firm
 
Verified
The Review
Recommendations

Shoutem is recommended for small to medium sized businesses that want to get their apps listed on the AppStore fast. The user is particularly impressed with the design capabilities of Shoutem, as well as their incredibly helpful support team.

Background

Introduce your business and what you do there.

I am the Chief Technology Officer at a digital marketing firm based in Santiago de Chile. We provide software solutions to small and medium businesses. Our solutions start as a simple web design and web based apps, to integrating analytics solutions such as QlikView or brick and mortar analytics tools from Israel. We recently started offering clients Smartphone apps.

What is the technical challenge that Shoutem helps you solve?

We have the capabilities in our company to develop custom apps, but most of the times, clients need things that Shoutem already provides with a drag and drop approach, with almost as good an experience as a 100% native app could provide. The costs are much lower too.

One of the best features Shoutem provides is that they publish the app for you, and that is one of the most time-consuming things that someone can do. With Shoutem, our apps get accepted to the AppStore much more quickly than our native apps.

Solution

Was your company considering other tools? Why Shoutem?

Yes, we’ve needed something like this for a long time. We also looked at Bizness Apps, but we think Shoutem has better customer service and better designed apps.

What is the ideal project to use Shoutem for?

Fast and easy development of social platforms, as well as the ability to send push notifications to all your users whenever you want. Their Loyalty app is great as well.

What cost factors should clients be aware of when considering this tool?

Depends if they what white label apps or not. Overall, there really are no hidden costs.

Results

Can you share any success, metrics, or overall results of your implementation of Shoutem?

We published an app for Apple, and it was up and running on the AppStore in 3 business days, which was very impressive.

Features

Were there any software features/tools that you were really impressed by?

We are in Chile, so their language translator tool is very useful. Also, they have a very good metrics dashboard to see how your app is doing.

Looking back, are there any areas of the software that you feel could be added or improved upon?

Yes, but they are making new features as well as developing and releasing features all the time. They recently added the option to use CSS for making the apps even prettier.

Experience

Have you had a positive or negative experience utilizing Shoutem’s support resources?

Shoutem’s phenomenal support team is one of the reasons we chose them. Their team is very fast in responding to our inquiries, even faster than my own team sometimes.

5.0
Overall Score
  • 5.0 Features
  • 5.0 Ease of Use
  • 5.0 Support
  • 5.0 Willing to Refer
 
Client Interview
Jun 17 2016

Shoutem, a great tool in the classroom

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
Education
 
200-500 Employees
 
Hamden, CT
Professor, Quinnipiac University
Kevin Convey
The Review
Recommendations

The user is a professor of a mobile journalism class that has implemented Shoutem to allow his students to build news apps. Shoutem is highly recommended for its intuitive drag and drop features, as well as its superior support team that is helpful and responsive.

BACKGROUND

Introduce your business and what you do there.

The organization is Quinnipiac University in Hamden, Connecticut. I am the Chair of the Journalism Department and also an assistant professor.

OPPORTUNITY/CHALLENGE

What was the business challenge your clients were facing that initiated the need for this platform?

At Quinnipiac I came to teach a mobile journalism class, and I was looking for an app software that would allow my students to create their own news apps.

SOLUTION

Was your company considering other platforms? Why this platform?

The story goes back to when I was in grad school. I was a student in a mobile journalism class that is similar to the one I now teach. That class was the first time I was introduced to Shoutem. I think what makes Shoutem different, and what makes it perfect for people who are not tech savvy, is they have tremendous, unbelievable customer support. Even though Shoutem is simple to use, sometimes there are technical issues, and the support team at Shoutem is just tremendous about taking students’ questions, helping them resolve the issues, extending their memberships if they ran out of time, and that sort of thing. They cater to our problems, and honestly, I have never worked with a software company where the customer service and the support was so good.

What cost factors of Shoutem should users be aware of?

Shoutem is free for a trial period, unless you’re sure that you want to publish. That’s when you need to pay, but I think it’s relatively reasonable if you want to publish your app in the App Store. There are a number of levels that people can choose from, and Shoutem was good enough to allow my students to use it for an extended period for free.

FEATURES

Were there any software features or tools that really impressed you?

I think that the drag and drop functionality is probably the most impressive thing. You can load content in all kinds of different ways, and then you can drag and drop it basically anywhere. I get a wide range of apps from my students, and many of them look completely different from each other, which is a testament to the functionality and versatility of the platform.

Have you had to interact with the platform's support team or reference their support resources?

I just can’t say enough about it to be perfectly honest. Shoutem is always there to help, they get back quickly, and they’ll spend as much time as it takes to get the issue resolved. Short of AppleCare, I’ve never experienced customer service and support as good as Shoutem’s anywhere.

Looking back, are there any areas of the software upon which you feel could be added or improved?

My students would say that some of the interfaces are not as intuitive as they could be, but this comes down to different learning styles I think. I always found Shoutem fantastically easy to use and didn’t find anything that I would warn people about.

OVERVIEW

We have a few quick questions and, for each question, we ask you to rate the software on a scale of one to five, with five being the best.

What would you give the software for functionality of the features available?

5 – Extremely versatile, easy to use. Produces a great number of different looks.

What would you give the software for ease of use or ease of implementation into your business?

5 – It’s very easy to use. I find it extremely intuitive.

For support, as in responsiveness of the team or helpfulness of the resources available?

5 – They just throw everything they have into any particular question that you might have. The response is quick, it’s helpful, complete, and it’s personable as well.

How likely are you to recommend the software to a colleague or similar business?

5 – I would recommend it first. There are lots of mobile app-making applications out there, but because of my experience with Shoutem and the fact that I know if my students run into a problem they’re going to get help, I wouldn’t recommend anything else, and I wouldn’t go anywhere else.

For overall satisfaction with the platform?

5

5.0
Overall Score
  • 5.0 Features
  • 5.0 Ease of Use
  • 5.0 Support
  • 5.0 Willing to Refer
 
Online Review
May 24 2016

App Development and Sales using Shoutem

4.5

Features: 
4.0
Ease of use: 
4.0
Support: 
5.0
Willing to refer: 
5.0
the reviewer
 
$51 - $250/mo. spend
 
Information Technology
 
1-10 Employees
 
South Africa
Owner, Modern Web Presence
Ben Van Rensburg
 
Verified
The Review
Recommendations

The user recommends Shoutem for their strong support team and the platform's geo-location, social network, and loyalty features. They look forward to improvements in customization allowed with HTML.

BACKGROUND

Can you please provide a brief description of your company?

The company is Modern Web Presence (MWP) and our market focus is on local business and providing digital services as an outsourced solution. We specialize in website and app development, and social media management.

What role do you play there?

I’m the owner. I do sales and build apps.

CHALLENGE

Was there a business challenge your company was facing or problem that you were trying to solve with this platform?

We were getting requests for more and more technical apps and Shoutem provided some other features that allowed us to build those apps. We can now offer community style apps which our customers really like.

SOLUTION

Was your company considering other platforms? Why this platform?

We also make use of Como. Shoutem works well for our local business clients, and at a good price.

On an annual or monthly basis, how much does your company spend to utilize the platform?

We spend twenty dollars a month per app. We have 13 apps with Como and 4 apps with Shoutem.

RESULTS

Can you share any success stories or overall results of your implementation of this platform?

Yes, we are really excited about some of the amazing apps on Shoutem that will go live soon.

FEATURES

Were there any software features that you were really impressed by?

We like Shoutem’s geo location, social network, accessible deals, loyalty features, and the ability to create folders.

Are there any areas of the software that you feel could be added or improved upon?

We want there to be just blank HTML pages to use in the app for basic text content.

Have you had to interact with the platform’s support team or reference their support resources?

Yes, and the support team is really great. The support docs are also really good.

RATINGS

We ask that you rate Shoutem on a scale of 1-5, with 5 being the best score.

What would you give the platform for functionality?

4

What would you give the platform for ease of use?

4 – Initially a 2, but the platform has improved a lot.

For support, as in responsiveness of the team or helpfulness of the resources available?

5

How likely, out of five, are you to recommend the platform to a colleague or similar business?

5

Overall, satisfaction with the platform?

4.5

4.5
Overall Score
  • 4.0 Features
  • 4.0 Ease of Use
  • 5.0 Support
  • 5.0 Willing to Refer