SparxIT

BACKGROUND

Please describe your company and position.

I am the Manager of Breakzen - Health and Wellness App

Describe what your company does in a single sentence.

Breakzen is an online wellness community that makes it easier for people to achieve healthy lifestyle habits by providing guidance and support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SparxIT to accomplish?

When we engaged with SparxIT, we had a clear vision for the mobile app for our online health community. Our main goals were to develop an application that was simple to use and intuitive so that users and customers could easily communicate with qualified wellness coaches, licensed trainers, healers, and therapists. 

In order to empower users in their pursuit of fitness, we also sought capabilities for customized goal-setting and progress monitoring. SparxIT met these goals effectively, exceeding our expectations with a great app that has substantially improved the engagement of our community.

SOLUTION

How did you find SparxIT?

Online Search

Why did you select SparxIT over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SparxIT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with SparxIT was broad and concentrated on creating a mobile app with plenty of features for our health and fitness community. To fully comprehend our particular needs, there were lengthy talks required, and they indeed listed patiently. The key deliverables were personalized goal-setting and progress-monitoring features, in-app chat, video conference capabilities, and a resource library. 

To revolutionize client-health coach communication and provide useful fitness materials to users, SparxIT was successful in delivering a functional app. This increased user engagement and satisfaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Many measurable outcomes demonstrate the project's success. At first, there was a 30% increase in platform users which was a clear sign of increased user engagement. The app received positive reviews, which further indicated that customers were satisfied with it. The app's success in assisting users in accomplishing their wellness goals may be seen in the 25% increase in client retention. 

Last but not least, by reducing response times between coaches and clients by 20%, efficient communication tools improved the overall client experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the development phase, SparxIT demonstrated excellent project management practices. Their developers were in touch with us on a frequent basis, sharing information and quickly resolving any issues. They met all deadlines and delivered important milestones on time. Whenever we had certain requests or needed to make modifications, they were quick and did it with professionalism. 

The partnership was fruitful because of their proactive response, which led to the prompt and effective completion of the mobile app project.

What was your primary form of communication with SparxIT?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of SparxIT was their ability to understand our community's needs and vast technical expertise in mobile application projects.

Are there any areas for improvement or something SparxIT could have done differently?

While SparxIT's performance was commendable, involving clients in testing phases could enhance project transparency and client engagement.

BACKGROUND

Please describe your company and position.

I am the Manager of an e-commerce company

Describe what your company does in a single sentence.

We're a premium wine business servicing various corporate and private wine-loving clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SparxIT to accomplish?

• We hired SparxIT to develop an app for our premium wine business. The app could give detailed information about our wine collections and allow customers to buy high-quality, limited-production wines easily.

SOLUTION

How did you find SparxIT?

Clutch Site

Why did you select SparxIT over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from SparxIT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for our app development project with SparxIT included everything from understanding our business and user needs to designing and testing, deploying, and maintaining the application. 

The key deliverables SparxIT delivered included a fully functional MVP with a user-friendly interface. We received great responses from our partners and stakeholders. Thus, we are decided to go for fully-fledged app development. They are giving necessary feedback about the progress of our projects in a timely manner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As the app development is still in progress, the specific, measurable outcomes demonstrating progress or success are yet to be determined. However, potential future measurable outcomes could include user adoption rates, average session durations, app store ratings and reviews, conversion rates, revenue generated, and user satisfaction surveys. These metrics will provide tangible evidence of the project's progress and success once the app is launched and utilized by users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have kept us in the loop via emails and Zoom calls. We regularly get updates about our app development progress weekly. In fact, they are very responsive and promptly address any queries and concerns. The company works on agile development methodologies and has set separate parameters to complete the project within the deadline.

What was your primary form of communication with SparxIT?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

SparxIT's technical expertise, high-quality work, ability to meet deadlines, and communication impressed us the most.

Are there any areas for improvement or something SparxIT could have done differently?

We do not have any particular areas for improvement as of now, as our experience working with SparxIT has been exceptional.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of Travel Taj, a tour and travel agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SparxIT?

We had a website, but many of our customers use mobile devices now. We needed to develop our mobile app.

SOLUTION

What was the scope of their involvement?

SparxIT has developed our mobile application using Flutter. Initially, we explained what we wanted and gave them photos. The team has developed everything from scratch.  They’ve also worked on wireframing and the UX/UI design to make the experience user-friendly for our customers.

The app is for iOS and Android; it’ll provide details, explain our travel packages, and give our customers options for inquiries. SparxIT has added a chat option, and we’ve talked about adding a checkout feature in the future.

What is the team composition?

We’re in contact with the project coordinator.

How did you come to work with SparxIT?

We wanted a company that was close to our own office. We found a few names online and interviewed them. SparxIT had the experience we needed; we read reviews on Clutch and liked their previous clients’ responses. We also liked that they tried to understand our needs.

How much have you invested with them?

We’ve spent between $40,000–$50,000.

What is the status of this engagement?

We started working together in October 2022, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They initially gave us a timeline of 5–6 months, and it’s going according to schedule. We haven’t launched yet, but we’re getting good feedback from our clients. Overall, their designs have been outstanding.

How did SparxIT perform from a project management standpoint?

Project management has been great. We give them feedback, and they implement it. We use Skype calls and in-person visits to keep in touch and have weekly meetings to share the project status.

What did you find most impressive about them?

They contact us frequently and make sure everything we request is taken care of; they’re really flexible. Moreover, SparxIT is good with mobile apps; they have experience.

Are there any areas they could improve?

No, we’ve been happy with everything so far.

BACKGROUND

Introduce your business and what you do there.

I’m a manager of an e-commerce company that sells a variety of products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SparxIT?

We were looking for a better way to reach our customers and needed to develop a mobile application in order to do that. Hence, we hired SparxIT to create an app with a simple interface that users could quickly get accustomed to.

SOLUTION

What was the scope of their involvement?

SparxIT has helped us develop our application using Flutter. They’ve implemented various functionalities along the way, including a checkout feature. They’re also working on the UI/UX design of the app.

What is the team composition?

We work with their project manager, who’s our main point of contact.

How did you come to work with SparxIT?

We were searching online for a company that could create a cross-platform application for us. We decided to work with SparxIT because they were the ones who created our website.

How much have you invested in them?

We’ve spent between $40,000–$50,000.

What is the status of this engagement?

We started working together on this project in September 2022, and our engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work is still ongoing, but we’ve been getting more sales through our website. We hope to replicate this once our mobile application is completed. From a qualitative standpoint, we’ve been happy with their services.

How did SparxIT perform from a project management standpoint?

We’re quite happy with their project management style and the quality of their work. We typically communicate via phone calls.

What did you find most impressive about them?

We’re most impressed with the way that they’re handling the project; everything is going smoothly.

Are there any areas they could improve?

I can’t think of anything that SparxIT could improve on.

Do you have any advice for potential customers?

Keep track of the project and remain engaged with the SparxIT team so that you’re always updated on the project’s progress.

BACKGROUND

Introduce your business and what you do there.

I’m a product manager for a wellness company. We provide wellness courses, and users can visit our integrated e-commerce portal to purchase wellness-related products and training services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SparxIT?

We experienced significant product issues while working on our website with another service provider. Our original development partner failed to meet our expectations and lacked internal development support, so we contacted SparxIT to help us identify qualified developers.

SOLUTION

What was the scope of their involvement?

SparxIT supplied us with short-term offshore development resources to help us build a mobile application. First, we met with SparxIT to share our required skill sets, including Kotlin and Swift development expertise. Then, they pre-screened candidates and sent us resumes for qualified developers, which we interviewed. 

Once we finalized the team, we deployed the developers to the project, and they worked alongside our team to develop an Android application. The application is a video conferencing portal where users can engage in group wellness activities with friends and family. 

After launching the Android application, the SparxIT team continued making changes and updating the functionality. Then, they helped us develop the iOS version. 

What is the team composition?

We hired two Swift developers and two Kotlin developers from SparxIT and worked with an account manager. 

How did you come to work with SparxIT?

We found SparxIT while searching for offshore developers online. We came across their page on Google and reviewed their portfolio, which showed their experience with mobile application development. They offered reasonable packages, and we felt they were a good fit for our project needs, so we engaged them.

How much have you invested with them?

We invested $100,000–$150,000 in the partnership with SparxIT.

What is the status of this engagement?

We worked with SparxIT between May 2021—July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

SparxIT developed the mobile application according to our requirements, and we’re very pleased with the quality of their work. We’ve received a good amount of downloads for the Android version of the app, which launched first.

How did SparxIT perform from a project management standpoint?

Our team primarily handled the project management piece. Our project manager regularly interacted with the SparxIT developers to ensure they completed the necessary tasks. 

The developers consistently submitted work on time, and the senior team members were very responsive when we faced issues or requested clarification. They actually delivered the final report one month ahead of schedule, which was great. We used Skype and WhatsApp to communicate and Trello to keep track of the project. 

What did you find most impressive about them?

SparxIT provided us with qualified developers who took a comprehensive approach to our project. We were particularly impressed with their detailed reports; they took the time to outline each task thoroughly. They were also very affordable for the quality of service and timeliness they offered. 

Are there any areas they could improve?

SparxIT was reluctant to share important documentation via WhatsApp. Aside from that, I have nothing they could improve on. 

Do you have any advice for potential customers?

I advise building a wireframe or prototype before engaging SparxIT because it will help them understand your requirements and make for a quicker development process.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at Littlebird India, a B2C e-commerce store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SparxIT?

We needed someone to develop our e-commerce site.

SOLUTION

What was the scope of their involvement?

SparxIT has developed our e-commerce site. Initially, they provided us with a prototype that took them about 5–6 days to complete. Then, we discussed our budget and the technology stack required for the fully operational site. They developed it using WordPress, a WooCommerce plugin, HTML, PHP, and jQuery. Although they’ve already delivered the site, we’re still working with them on content- and marketing-related tasks.

What is the team composition?

I’m in direct contact with the project manager, but I’ve also worked with two designers and two developers from their team.

How did you come to work with SparxIT?

We explored different websites and asked around for recommendations. Most of the referrals we got hadn’t developed e-commerce sites. When we came across SparxIT, we saw their portfolio online and saw that they had worked on several e-commerce projects — it impressed us.

How much have you invested with them?

We’ve spent under $50,000.

What is the status of this engagement?

We started working together in February 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received positive feedback about our site from our business partners and distributors.

How did SparxIT perform from a project management standpoint?

SparxIT’s communication is very good. We have weekly meetings through Skype and communicate via Slack. Additionally, we manage the project via Bitrix24 and Trello. Throughout the development process, we had regular progress reports, and we always got a positive response from them on our feedback.

What did you find most impressive about them?

SparxIT is very collaborative. From the start, they’ve understood our requirements and delivered accordingly.

Are there any areas they could improve?

It would be great if SparxIT provided complimentary service packages for mobile applications, for example. Additionally, they could be more flexible on their financial estimations.

Do you have any advice for potential customers?

When we approached them, we provided them with a basic wireframe that helped them understand our project better. I suggest doing the same, plus having a clear budget in mind.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CEO of Math You Can See, LLC. We create math manipulatives to help students understand various math concepts. We have two children’s books on the market and manufacture flashcards and games.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SparxIT?

We needed help developing a math tutoring platform. 

SOLUTION

What was the scope of their involvement?

SparxIT is building our math tutoring platform. The app is available on the web, Android, and iOS, allowing tutors to do lessons through laptops, PCs, tablets, or cellphones. 

First, I’ve explained to SparxIT that the app is only for online tutoring, and I’m looking to provide maximum platform options to the tutors. The solution has camera capabilities, allowing the tutor and tutee to see each other. It also has a whiteboard, file sharing, and time scheduling functions. 

Additionally, the app has a discussion forum where users can exchange ideas and meet up. All the payments are handled via the website, and students can pay ahead of time. Tutors create an account to display their expertise, educational background, licenses, and other information, and students can rate the tutor’s profile.

The app hasn’t launched yet, but we’re looking to release it soon. It’s available in English, as I expect most tutees are US-based. 

What is the team composition?

I’ve worked with Richard (Business Solution Architect) and a development lead.

How did you come to work with SparxIT?

I reached out to several app development companies explaining what I wanted. Most of them said they didn’t have the staff or expertise for our project. SparxIT was the first company to respond positively to our request, so we worked with them. 

How much have you invested with them?

I spent between $15,000–$16,000. 

What is the status of this engagement?

We’ve been working together since January 2022, and our relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’m 100% satisfied with SparxIT’s work — they’ve been able to implement everything I’ve asked from their team. There have been times when I’ve been nitpicky, and they’ve just responded to my requests. 

How did SparxIT perform from a project management standpoint?

SparxIT has done an excellent job. They’re personable, and I appreciate how they meet with me weekly. That allows me to compare their current progress against their last week’s work. I can see what’s being done with the app in real-time. 

Initially, I’ve been hesitant to work with a company based in India. Nonetheless, they’ve been transparent and helped ease my concern. They email frequently, send messages through Skype, and video meet with me weekly. 

The project has ended up costing more than I expected. Nonetheless, I’ve spent a fraction of what another vendor has quoted me for the project. Overall, I feel that the cost makes sense, considering that engineers aren’t cheap and we’ve been working together for over six months. 

What did you find most impressive about them?

SparxIT is very personable — that’s a major feature that I find attractive about their team. They have the technical expertise, but on top of that, Richard has been friendly and made me feel comfortable throughout the process. They stay in touch and keep me updated. 

Are there any areas they could improve?

I wish SparxIT is here in the US where I can visit them face to face. Other than that, I don’t have any issue working with them. 

Do you have any advice for potential customers?

Ensure that you reply to them as soon as possible.

BACKGROUND

Please describe your company and your position there.

I’m a Technical Specialist at Matt’s Flights. Our company offers free and premium subscriptions for hand-picked flight deal notifications on a weekly basis. We provide international and domestic deals that depart from the United States or Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SparxIT, and what were your goals?

We hired SparxIT to build and deploy a mobile app to reach a wider client base. We want our users to gain access to exclusive deals on flights originating from the US or Canada without hassles. Once we explained our requirements, we gave them a few references for clarity. They have been working on our project since then, and the progress speaks for itself.

SOLUTION

How did you select this vendor and what were the deciding factors?

SparxIT has already worked on our website in the past with great results. We were impressed by the way they handled our project: keeping us in the loop, understanding our requirements on a deep level, and implementing our feedback in a prompt manner. When the time came to build an app for Matt’s Flights, choosing SparxIT was a no-brainer! We already knew about their wide experience in travel apps, so we were confident they’d handle it easily. Plus, the tons of glowing reviews made it easier to choose them to build our app.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We got in touch through the same contact as our previous project, who set us up for a meeting the very next day. The project coordinator was familiar with our project and assigned a senior app specialist to the project. James, our Project Manager, went through every detail to ensure we were on the same page: the scope of work, budget, team specifics – everything. The project is underway as I write this, but we’re really happy with the progress they’ve made – we want to target iOS users, so our app is being made on Xcode using Swift.

How many resources from the vendor's team worked with you, and what were their positions?

There are four people in the team working on the iOS app version of Matt’s Flights: Project Manager Swift developer UI/UX designer Quality analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website has been really successful since its launch, receiving a steady flow of sign-ups and premium clients. We have similar expectations with our app since we started this project after a positive response to the website and numerous queries about an app version. The designs we’ve been through are really promising, and the app functionalities (that are completed) are working just the way we want them.

Describe their project management style, including communication tools and timeliness.

They divided the project into phases and delivered regular reports on the progress, complications, and implementation of actionable feedback. Skype was the primary mode of communication for meetings and calls. They also kept in touch through email.

What did you find most impressive or unique about this company?

The highly professional manner in which they have fulfilled all our expectations. We’ve collaborated with other agencies in the past, but none were as prompt in delivery as SparxIT. They have proven their dependability at every stage of the process, from design to technical implementation.

Are there any areas for improvement or something they could have done differently?

None so far; they’ve been delivering as promised.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at a bookstore located in Kolkata.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SparxIT?

Our customers were looking for an online medium through which they could order books. We didn’t have an in-house development team, so we sought SparxIT for support.

SOLUTION

What was the scope of their involvement?

SparxIT developed a website where our customers could register, order specific books, and then read the digital copies of those books from our online library. We had already established an e-commerce website prior to this engagement, but this new platform was targeted toward our members who wanted to order e-books instead of physical copies. An interactive, user-friendly interface and a fast loading time were also our primary goals for this website, so SparxIT made sure that these were present in the final deliverable. 

Once the website was finished, SparxIT started working on an iOS and Android application. We provided a prototype which they are now in the process of implementing. 

What is the team composition?

Our primary contact is the project manager, and I’ve also interacted with a project coordinator, a UI/UX designer, and two developers.

How did you come to work with SparxIT?

SparxIT was recommended by one of our friends. We saw that they had experience in creating B2B and B2C websites, and we were able to verify the positive experiences of their past customers, so we decided to engage them.

What is the status of this engagement?

We started working in July 2021, and the website was completed in October 2021. They’ve since started working on the mobile app development project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SparxIT has delivered according to our expectations. The online library is working properly and has received positive reviews from our customers. We’re still in the testing phase for the mobile app, but so far, the interface is coming together well.

How did SparxIT perform from a project management standpoint?

We were expecting the web development to take around three months, but their team completed it in two and a half months. We anticipate that the mobile app will take longer to develop, but that’s only because we’ve decided to add e-commerce functionalities on top of the main online library feature. 

Most of our communications are done through Skype and Slack, and they email us all of the documentation.

What did you find most impressive about them?

Our experience with SparxIT has been so positive. In fact, this is the reason we decided to pursue the development of a mobile app with them. Their portfolio is relevant to what we need — and was the primary reason we engaged them in the first place — and they’re very good at understanding our requirements for each platform’s efficiency.

Are there any areas they could improve?

They could be a bit more flexible on the costs.

Do you have any advice for potential customers?

Be sure to review their portfolio to make sure that what you need to be developed matches any of the projects they’ve already done.