Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Because AppInventiv is a growing company, there has been a difference in communication since the start of the project. Everyone was quick to respond to my emails and questions in the beginning, and the time needed for developing the product has been reasonable. Lately, though, AppInventiv could do better in organizing and delegating tasks, and let clients know who the contact persons are for new features and other issues. I've had many random employees reach out to me, outside of my usual three contacts, which has caused a few confusions and miscommunication.
Other than this, AppInventiv has been good at advocating my ideas. I don't have a lot of coding experience, but I can describe something to them, and have AppInventiv's engineers provide expertise on how things should be implemented.
From my research on Upwork, AppInventiv's design has been the highest quality I've seen. The design team is good regarding communication, giving drafts and working around any edits and changes I need. The production side has been good too, but AppInventiv needs to improve communication.
I would also like to note that the designer was very patient with me and did not mind going through many trials to reach to the logo and color scheme that we have now. She was also very quick to send me the designs of the application. Overall, this part of the project was completed before the time that I had anticipated for it to take, and I am very satisfied with the results.
How did AppInventiv perform from a project management standpoint?
The project manager I've worked with has been strict in meeting my deadlines. Everything is divided into milestones, and she's made sure that everything is accomplished on or before the deadline. She also holds me accountable and presses me on issues she needs from my end, allowing us to move along.
I found some difficulty in explaining my ideas over the phone because of the language barrier. I've had had to make an effort in reaching a common understanding around how my ideas could be executed. The time difference was another challenge. I am working on Pacific Standard Time, while AppInventiv is in the India time zone.
What did you find most impressive about AppInventiv?
I was very pleased with the initial communication. Despite the time difference, things were getting done. Even if we only communicated once per day, my project manager accomplished everything within our timeframes.
Are there any areas AppInventiv could improve?
Recently, AppInventiv has become more disorganized, and it would be great if they could work on that.
The in-progress product has already incorporated high-touch social features and engaging functionalities, thanks to AppInventiv’s time investments and detailed feature proposals. The team’s broad technical expertise and quick scaling ability continue to promote success.