Top Web Design Companies in the United States
A well-designed website is often the first touchpoint between your brand and potential customers. From Silicon Valley product pages to Midtown Manhattan portfolio sites, US web design agencies are at the forefront of UI/UX trends, accessibility standards, and conversion-driven layouts.
Clutch helps you quickly identify the best fit by combining in-depth client interviews, transparent ratings, and a proprietary verification process that weeds out the fluff. Use the filters on this page—by budget, location, industry, or platform—to zero in on teams that align with your goals, whether you’re a Chicago fintech startup or a Dallas nonprofit. Every profile you see here has been reviewed, rated, and ranked to make your vendor short-list faster and smarter.
Explore more on Clutch:
- Global directory: Top Web Design Companies
- City guides: New York City | Los Angeles | Chicago
- Industry filter: US Web Design Agencies for Healthcare
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr50 - 249Serves United StatesServices provided
See all 91 projectsUPQODE is a web design and development company renowned for its UI/UX expertise and responsive design services. Clients consistently praise their project management and custom website development skills, with 100% of reviews highlighting their responsiveness and ability to tailor projects to specific brand visions. The company excels in creating innovative, mobile-friendly designs that meet client expectations without negative feedback reported.
$10,000+$150 - $199 / hr50 - 249Serves United StatesServices provided
See all 102 projectsDD.NYC® is a web design company specializing in website design, web development, and UI/UX design. The company has received mixed feedback; approximately 75% of clients commend their design capabilities, citing improved user engagement and brand perception, while 25% report challenges with communication and project delays. Despite these issues, DD.NYC® is recognized for their adaptability, creativity, and ability to deliver mobile-friendly designs that enhance user experience.
$75,000+$150 - $199 / hr10 - 49Serves United StatesServices provided
See all 32 projectsBaunfire is a distinguished web design company specializing in comprehensive Web Design Services, including UI/UX Design and Responsive Web Design. The firm receives predominantly positive feedback, with 85% of reviewers highlighting Baunfire's expertise in Custom Website Development and Front-End Development. Clients praise their exceptional ability to balance creative vision with strategic execution, consistently delivering projects on time and within budget.
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UndisclosedUndisclosed2 - 9New York, NY
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RRR Creative is an Advertising company. Their small team is located in New York, New York. Their services include Advertising and Branding.
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UndisclosedUndisclosed2 - 9New York, NY
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MetalMark is a Packaging Design company. They are headquartered in New York, New York. Their team specializes in Packaging Design and Branding.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999Serves United StatesServices provided
See all 30 projectsCoherent Solutions is a versatile software development company providing services such as UI/UX design, project management, DevOps, and cloud solutions. With over 90% of reviews highlighting their impressive technical expertise, responsiveness, and efficient delivery, they are highly rated by clients. The majority of reviews indicate on-time and budget-compliant project completions, underscoring their professionalism and value.
$5,000+$100 - $149 / hr10 - 49Serves United StatesServices provided
See all 26 projectsCollective42, a web design and development company, is highly praised for delivering user-friendly, responsive designs and comprehensive web services. With a 100% positive feedback rate across reviews, clients commend their effective communication, project management, and ability to meet deadlines. Approximately 70% of reviewers highlight their exceptional customer service and ability to adapt to client needs.
$25,000+$150 - $199 / hr10 - 49Serves United StatesServices provided
See all 29 projectsTakt is a web design and development company known for its expertise in UI/UX design and custom website development. The company consistently receives high praise for its professional and organized approach, with clients highlighting their responsiveness and alignment with brand values. Approximately 90% of reviewers commend Takt's ability to deliver on time and within budget, emphasizing their strength in project management and collaborative processes.
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UndisclosedUndisclosed2 - 9Pasadena, CA
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Small PR firm Huntington Marketing, is headquartered in Pasadena, California. Their services include Public Relations and Branding.
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UndisclosedUndisclosed2 - 9Birmingham, AL
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Scout Branding Company is a Birmingham, Alabama-based Advertising company. They focus on Advertising and Branding and were launched in 2006.
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UndisclosedUndisclosed2 - 9Birmingham, AL
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Small branding firm Black Benak, is located in Birmingham, Alabama. The team specializes in Branding and Event Marketing.
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UndisclosedUndisclosed2 - 9Seattle, WA
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Mammoth Agency is an Advertising company. Their small team is located in Seattle, Washington. Their team provides Advertising and Branding.
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UndisclosedUndisclosed2 - 9Wasilla, AK
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Advertising company Crystal Clear Creative, Inc. Is located in Wasilla, Alaska. Their services include Advertising and Graphic Design.
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Featured
What are Featured Providers?
$10,000+$150 - $199 / hr50 - 249Serves United StatesServices provided
See all 123 projectsStorm Brain is a comprehensive web design and development company offering services such as custom website development, responsive web design, UI/UX design, and technical SEO. The company receives overwhelmingly positive feedback, with clients praising their excellent communication, project management, and high-quality work. Approximately 90% of reviews highlight their responsiveness and ability to deliver projects on time, reflecting their commitment to client satisfaction.
$10,000+$25 - $49 / hr10 - 49Serves United StatesServices provided
See all 62 projectsArounda is a web design and UI/UX design company lauded for its professionalism and effective project management. Consistently praised for their timely delivery and creativity, they maintain strong communication with clients, achieving high satisfaction rates across diverse projects. About 90% of reviews commend their adaptability and responsiveness, particularly in delivering user-centric, mobile-friendly designs that enhance user experience and conversion rates.
$10,000+$50 - $99 / hr10 - 49Serves United StatesServices provided
See all 52 projectsDigital Butlers is a versatile web design and development company known for their proficiency in responsive design, UX/UI, and custom website development. Across reviews, they have maintained a strong reputation for delivering projects on time, with 100% of clients appreciating their professionalism and communication. Clients frequently highlight their skill in implementing complex features and creating user-friendly, mobile-friendly designs, with over 90% expressing satisfaction with their innovative solutions and attention to detail.
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UndisclosedUndisclosed2 - 9Buffalo, NY
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Insight is a branding company based in Buffalo, New York. Founded in 2008, the team provides Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Hermosa Beach, CA
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Small branding company Epos Inc, is headquartered in Hermosa Beach, California. The team focuses on Branding and Logo.
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Featured
What are Featured Providers?
$25,000+$150 - $199 / hr10 - 49Serves United StatesServices provided
See all 16 projectsGroundwrk is a proficient web design company specializing in custom website development, user experience (UX) design, and mobile-friendly design. The company consistently receives positive feedback, with 100% of reviewers expressing satisfaction with their innovative, responsive, and professional approach. Clients commend their exceptional project management, ability to meet deadlines, and seamless integration of design and functionality.
$5,000+$100 - $149 / hr50 - 249Serves United StatesServices provided
See all 7 projectsBACKBONE is a web design and development company specializing in creating modern, user-friendly websites and comprehensive brand kits. Reviewers commend their ability to understand client needs and deliver on promises, with 100% of feedback highlighting their effective project management and timely delivery. Their dedication to quality and client satisfaction is a recurring theme in their reviews.
$1,000+$100 - $149 / hr10 - 49Serves United StatesServices provided
See all 35 projectsThrillX is a dynamic web design and development company specializing in custom website development, UI/UX design, and conversion rate optimization. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting their effective project management and impressive user experience enhancements. The company is lauded for its responsive design, strategic thinking, and the ability to deliver substantial improvements, such as a 73% increase in conversion rates and an 80% rise in user engagement.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
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Pros Consulting, a Business Consulting company, was launched in 1995. They focuses on Business Consulting and Mobile App Development.
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UndisclosedUndisclosed2 - 9Seattle, WA
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Blank Space LLC is a branding agency. They specialize in Branding and Graphic Design and were established in 2006. The agency is based in Seattle, Washington.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Serves United StatesServices provided
See all 50 projectsPhenomenon Studio is a versatile design agency specializing in Web Design, UX/UI Design, and comprehensive branding services. With a focus on user experience, they deliver high-quality, mobile-friendly design and custom website development. Reviews indicate a 100% positive feedback rate, highlighting their exceptional responsiveness and ability to meet deadlines, with 60% of clients impressed by their communication and project management skills.
$1,000+$100 - $149 / hr10 - 49Serves United StatesServices provided
See all 87 projectsCyberOptik is a web design company specializing in custom website development, responsive design, and UI/UX design. They consistently receive positive feedback for their responsiveness and flexibility, with 100% of reviewers highlighting their timely project delivery and effective communication. Clients appreciate their ability to create visually appealing and functional websites tailored to specific needs, such as ADA compliance and SEO optimization.
$10,000+$100 - $149 / hr2 - 9Serves United StatesServices provided
See all 37 projectsThe Sher Agency is a proficient web design company specializing in responsive web design, UI/UX design, and custom website development. Across their reviews, 100% of clients praised their responsive communication and project management, with a significant 90% noting their ability to align with unique client visions and deliver high-quality, mobile-friendly designs on time. Their commitment to user experience design and front-end development consistently receives commendation.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
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DIME Agency, LLC is a branding agency in Indianapolis, Indiana. The team offers Branding and Logo.
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UndisclosedUndisclosed2 - 9New York, NY
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ThoughtMatter is a branding firm. Their small team is in New York, New York. Their team focuses on Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
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Woolridge Impact Marketing Group is an Indianapolis, Indiana-based branding agency. The team specializes in Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Miami, FL
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Ghost Frog Media, a graphic design agency, was launched in 2012. The small team specializes in Graphic Design and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
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Advertising company adCREASIANs is in Los Angeles, California. The team offers Advertising and Market Research.
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UndisclosedUndisclosed2 - 9Fort Payne, AL
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Accel Graphics is a small branding company based in Fort Payne, Alabama. Their services include Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Robertsdale, AL
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BIS Designs, an Email Marketing company, is in Robertsdale, Alabama. Their services include Email Marketing and Graphic Design.
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UndisclosedUndisclosed2 - 9Chicago, IL
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Headquartered in Chicago, Illinois, FYI-ADVERTISING, INC. Is a small Advertising company. Their services include Advertising and Branding.
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UndisclosedUndisclosed2 - 9Chicago, IL
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Crossover Collective LLC is a branding company. They focus on Branding and Graphic Design and were launched in 2009. The company is located in Chicago, Illinois.
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UndisclosedUndisclosed2 - 9Chicago, IL
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Launched in 2014, OTHER-STUDIO is a graphic design agency. Located in Chicago, Illinois, the team focuses on Graphic Design and Branding.
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UndisclosedUndisclosed2 - 9Salem, OR
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In House Graphics is a branding company. In Salem, Oregon, their team provides Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Portland, OR
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SkyHawk Studios is a Logo company. The team provides Logo and Packaging Design and is located in Portland, Oregon.
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UndisclosedUndisclosed2 - 9Austin, TX
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Rural Rooster Print & Design is a small graphic design company. They offer Graphic Design and Web Design and were established in 2001.
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UndisclosedUndisclosed2 - 9Austin, TX
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Ellis Graphics, Inc. Is a graphic design agency headquartered in Austin, Texas. The team provides Graphic Design and Logo.
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UndisclosedUndisclosed2 - 9Chicago, IL
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MotoMedia LLC, a video production company, was founded in 2009. The small team offers Video Production and Graphic Design.
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UndisclosedUndisclosed2 - 9Casper, WY
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Small video production company Entoo, Inc., is in Casper, Wyoming. The team specializes in Video Production and Advertising.
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UndisclosedUndisclosed2 - 9Seattle, WA
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Cemax It, a small app development firm, is in Dhaka, Bangladesh and Seattle, Washington. The team provides Mobile App Development and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Forest Park, IL
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Chicago Producers, Inc. Is a small Forest Park, Illinois-based video production company. The team provides Video Production and Graphic Design.
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UndisclosedUndisclosed2 - 9Medford, OR
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Graphic design company DNA Web Agency is based in Medford, Oregon. Launched in 2000, the team specializes in Graphic Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Bend, OR
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Hound Creative Agency, an Advertising company, was launched in 2014. The firm offers Advertising and Branding.
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UndisclosedUndisclosed2 - 9Chicago, IL
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Polymyth Productions is a video production agency. They focus on Video Production and Branding and were founded in 2011. The firm is headquartered in Chicago, Illinois.
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UndisclosedUndisclosed2 - 9Chicago, IL
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NuZoo Media, a video production company, was established in 1999. The company offers Video Production and Graphic Design.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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Warehouse75 is a Digital Strategy company based in Lubbock, Texas. They specialize in Digital Strategy and Pay Per Click and were established in 2014.
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UndisclosedUndisclosed2 - 9Dallas, TX
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Garza Creative Group is a Broadcast Video company. They are based in Dallas, Texas. Their team provides Broadcast Video and Graphic Design.
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UndisclosedUndisclosed2 - 9Flower Mound, TX
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Nosh Creative, a graphic design agency, was established in 2010. The team specializes in Graphic Design and Logo and is based in Flower Mound, Texas.
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UndisclosedUndisclosed2 - 9Fort Wayne, IN
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Just Sue Graphic Design, Inc. Is a small Fort Wayne, Indiana-based graphic design company. Their services include Graphic Design and Logo.
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UndisclosedUndisclosed2 - 9Des Moines, IA
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Brainstorm Iowa is a print design company. They offer Print Design and Graphic Design and are based in Des Moines, Iowa.
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UndisclosedUndisclosed2 - 9Salem, OR
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DesignPoint is an user experience company founded in 1997. The team focuses on UX/UI Design and Branding and is in Salem, Oregon.
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UndisclosedUndisclosed2 - 9Salem, OR
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Graphic design agency PAZ Design Group was launched in 1985. The agency focuses on Graphic Design and Print Design, and is small.
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UndisclosedUndisclosed2 - 9Medford, OR
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Established in 1988, Accurate Design Services is an Advertising company. The firm offers Advertising and Graphic Design.
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UndisclosedUndisclosed2 - 9Redmond, OR
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The Creative Design Factory is an e-commerce development firm in Redmond, Oregon. Founded in 2012, the team specializes in E-Commerce Development and Graphic Design.
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UndisclosedUndisclosed2 - 9Portland, OR
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Founded in 2001, Quoin Design is an user experience design company. The agency offers UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Portland, OR
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Dotzero Design, an Advertising company, was established in 1999. Located in Portland, Oregon, the team focuses on Advertising and Graphic Design.
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UndisclosedUndisclosed2 - 9Grapevine, TX
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BeR Media+Design is a graphic design agency headquartered in Grapevine, Texas. They provide Graphic Design and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Dallas, TX
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Reklaw Design is a Dallas, Texas-based branding firm. They specialize in Branding and Graphic Design and were launched in 2009.
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UndisclosedUndisclosed2 - 9Rome, ME
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Fieldstone Media is a video production agency. Established in 2009, the firm is headquartered in Rome, Maine. Their services include Video Production and Logo.
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UndisclosedUndisclosed2 - 9Waianae, HI
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Makaha Studios is an Advertising company. Based in Waianae, Hawaii, the agency was launched in 2006. Their services include Advertising and Print Design.
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UndisclosedUndisclosed2 - 9Ashland, OR
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Elemental Design is an Email Marketing company launched in 2009. The small team offers Email Marketing and Graphic Design.
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UndisclosedUndisclosed2 - 9Mishawaka, IN
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Big Idea Company, LLC is a PR agency. The team specializes in Public Relations and Video Production, and the agency is located in Mishawaka, Indiana.
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List of the Top 15 United States Web Design Agencies
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$25,000+$150 - $199 / hr10 - 49San Diego, CA
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
60% Web Design40% Other -
$25,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Web Design40% Other -
$10,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% Web Design50% Other -
$1,000+$50 - $99 / hr10 - 49San Diego, CA
Ability to deliver
39.1/40.020/20 Reviews9.7/10 Clients & Experience9.4/10 Market PresenceService focus
60% Web Design40% Other -
$75,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Web Design45% Other -
$10,000+$150 - $199 / hr2 - 9Denver, CO
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% Web Design25% Other -
$1,000+$100 - $149 / hr2 - 9Chicago, IL
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Web Design20% Other -
$25,000+$150 - $199 / hr50 - 249Pittsburgh, PA
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
40% Web Design60% Other -
$10,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
37.7/40.017.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
60% Web Design40% Other -
$25,000+$100 - $149 / hr50 - 249Irvine, CA
Ability to deliver
37.6/40.019/20 Reviews9.9/10 Clients & Experience8.7/10 Market PresenceService focus
50% Web Design50% Other -
$10,000+$150 - $199 / hr50 - 249Carlsbad, CA
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
40% Web Design60% Other -
$75,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
65% Web Design35% Other -
$10,000+$150 - $199 / hr10 - 49Hudson, MA
Ability to deliver
37/40.018/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
60% Web Design40% Other -
$1,000+$100 - $149 / hr10 - 49Elmhurst, IL
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% Web Design50% Other -
$25,000+$150 - $199 / hr50 - 249Huntington, NY
Ability to deliver
37/40.017.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Web Design50% Other -
$25,000+$200 - $300 / hr10 - 49Naperville, IL
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Web Design55% Other -
$5,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
40% Web Design60% Other -
$10,000+$150 - $199 / hr10 - 49San Diego, CA
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
65% Web Design35% Other -
$10,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
40% Web Design60% Other -
$1,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
36.4/40.018.8/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
70% Web Design30% Other -
$10,000+$100 - $149 / hr2 - 9Seattle, WA
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Web Design30% Other -
$25,000+$150 - $199 / hr10 - 49Yorkville, IL
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Web Design40% Other -
$10,000+$150 - $199 / hr2 - 9Atlanta, GA
Ability to deliver
35.8/40.017/20 Reviews9.2/10 Clients & Experience9.6/10 Market PresenceService focus
80% Web Design20% Other -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% Web Design45% Other -
$25,000+$150 - $199 / hr10 - 49Newport Beach, CA
Ability to deliver
36.5/40.017.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
55% Web Design45% Other -
$25,000+$100 - $149 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Web Design50% Other -
$10,000+$150 - $199 / hr50 - 249Plano, TX
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Web Design50% Other -
$1,000+Undisclosed2 - 9Dallas, TX
Ability to deliver
36.2/40.017.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
65% Web Design35% Other -
$5,000+$150 - $199 / hr50 - 249Binghamton, NY
Ability to deliver
36.4/40.017.6/20 Reviews9.5/10 Clients & Experience9.2/10 Market PresenceService focus
45% Web Design55% Other -
$25,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
38.4/40.018.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
40% Web Design60% Other
Latest Web Design Articles
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United States Web Design Agency FAQs
A US web design agency plans, designs, and often develops websites that balance visual appeal with functionality. These experienced firms provide a wide range of services, including:
- Wireframes and high-fidelity mock-ups
- Responsive layouts for desktop, tablet, and mobile
- Accessibility compliance (WCAG, ADA)
- Front-end development in HTML, CSS, JavaScript
- CMS implementation (e.g., WordPress, Webflow, Drupal)
Many firms also offer ongoing CRO, SEO, and maintenance so your site keeps performing long after launch.
Choosing a domestic partner offers many key advantages that offshore or remote teams may not fulfill. Here are some benefits you can gain by partnering with a local agency:
- Time-zone alignment for real-time collaboration
- Familiarity with US consumer behavior and legal standards (ADA, CCPA)
- Easier on-site workshops or user testing sessions
- Access to diverse creative talent in hubs like New York, Austin, and San Francisco
If fast communication and cultural nuance matter to your project, a stateside team is often worth the premium.
Budgets vary from one project to another because of unique factors like scope, design complexity, and features. Based on web design projects reviewed on Clutch, here’s what you can expect:
- Small business websites: $10,000 – $25,000
- Mid-market or e-commerce sites: $25,000 – $75,000
- Enterprise or custom apps: $75,000 – $200,000+
Additionally, the average hourly rates for these service providers’ expertise sit between $100–$200. Agencies in Tier-1 cities (NYC, SF) trend higher, while firms in emerging hubs like Raleigh or Salt Lake City may offer more competitive pricing.
Given the country’s economic diversity, agencies often specialize. Popular verticals include:
- SaaS and B2B tech
- Healthcare and life sciences (HIPAA-compliant builds)
- eCommerce and DTC retail
- Financial services and fintech
- Nonprofits and education
Look for case studies that mirror your niche—you’ll benefit from pre-learned best practices.
- Define scope: marketing site, product UI, or full-stack build?
- Short-list agencies with related case studies and verified Clutch reviews.
- Evaluate portfolios for visual style, UX depth, and performance metrics.
- Request a strategic outline—not just a quote—to gauge their problem-solving approach.
- Confirm project management tools (Figma, Jira, Slack) and communication cadence.
- One-size-fits-all proposals with no discovery phase
- Reluctance to share past performance metrics or client references
- Ownership ambiguity of design files and source code
- Over-promising timelines (full site in two weeks) without detailed resourcing
- Poor responsiveness during the sales process—often a preview of future communication