Flamingo Agency

BACKGROUND

Please describe your company and position.

I am the Owner of Brian Erwin Law Office, LLC

Describe what your company does in a single sentence.

Criminal Defense 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flamingo Agency to accomplish?

• Website Creation
• Search Engine Optimization

SOLUTION

How did you find Flamingo Agency?

Referral

Why did you select Flamingo Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Flamingo Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Chris from Flamingo Agency was spot on when tasked to create a great looking website for my law practice and to assist in all aspects of getting my site online and content prepared.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was created quickly and efficiently with create content and color. Chris was helpful in assisting the color palette with photos and design. Anytime he sent me a design to review he presented multiple options to sort through and gave great insight and feedback. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flamingo Agency took the project from nothing to an outstanding design. They delivered it within the time frame I needed and I never felt rushed or forced to accept any content I did not want. The suggestions were awesome and I really enjoyed the options and responses from Chris. He knows what he is doing!

What was your primary form of communication with Flamingo Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The hands-on approach from Flaming Agency was key. He really takes the time to explain everything to you and takes your opinions and suggestions. I never felt forcred or rushed in any decisions. He is very accessible and anytime I made a phone call or sent a text he promptly responded. Even though the site is done he is still accessible

Are there any areas for improvement or something Flamingo Agency could have done differently?

None that I can think of. Chris is great to work with

BACKGROUND

Introduce your business and what you do there.

I’m the franchise manager of Kingston Infrastructure Partners, a global infrastructure firm.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Flamingo Agency?

We needed help with web design and development for our firm.

SOLUTION

What was the scope of their involvement?

Flamingo Agency has been helping us with WordPress site design and development from scratch. The team has taken the ball and set everything up for us. We’ve had an initial kickoff meeting to lay out what we want for our site, and they’ve given us multiple options throughout the process to choose whatever fits our needs and adjust accordingly.

What was the team composition? 

We’ve been mostly working with Chris (Founder) from Flamingo Agency’s team.

How did you come to work with Flamingo Agency?

Some friends of ours referred them to us.

How much have you invested with them?

So far, we’ve spent $5,000–$10,000 with them.

What is the status of this engagement?

We started working together in March 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Flamingo Agency’s great design ideas and ability to quickly create a very high-quality, professional website are phenomenal — the website is top-tier.

How did Flamingo Agency perform from a project management standpoint?

Flamingo Agency has met every deadline with no delays and stayed on budget. Regarding communication, we use emails and phone calls.

What did you find most impressive about them?

We’ve been impressed by Flamingo Agency’s immediate response times to our inquiries. 

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Do you have any advice for potential customers?

Feel free to be open and honest with the team; they'll get you what you need.

BACKGROUND

Please describe your company and position.

I'm an executive at Embodied Counseling

Describe what your company does in a single sentence.

Our company provides therapy services to adults with eating disorders.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flamingo Agency to accomplish?

• Design and create a website
• Utilize search engine optimization

SOLUTION

How did you find Flamingo Agency?

Online Search

Why did you select Flamingo Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Flamingo Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Flamingo Agency created a gorgeous from scratch website that involved 10+ pages. Flamingo Agency frequently checked in with me, the business owner, to solicit input about design preferences and create tailored content and design. They also created a mobile optimized site and assisted with keyword optimization and SEO, as well as offered to advise on AI-generated copy. 

Unlimited revisions were part of the package I purchased and the owner, Chris, was so patient and responsive to my many deliberations and curiosities. I got the sense that Chris would be equally great at working with a customer who wanted a lot of input in the design process versus someone who would want him to take the lead. By the end, I have a beautiful, user friendly website that reflects my business and appeals to my ideal client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A live, easily searchable website that is easy for clients and referrals to navigate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flamingo Agency was excellent in terms of response time and communication. They were extremely receptive to feedback and requests and very enjoyable to work with.

What was your primary form of communication with Flamingo Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

It was clear that they have a good understanding of how to create a website for a small business.

Are there any areas for improvement or something Flamingo Agency could have done differently?

There's nothing about my experience I would have changed!

BACKGROUND

Please describe your company and position.

I am a Manager for Hall-Erickson. Inc.

Describe what your company does in a single sentence.

For over 70 years, Hall-Erickson has provided a customized range of conference services including exhibit and sponsorship sales, conference and speaker management, and event strategy and planning.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flamingo Agency to accomplish?

• Update old website
• Showcase achievements
• Clearly define services offered

SOLUTION

How did you find Flamingo Agency?

Clutch Site

Why did you select Flamingo Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Flamingo Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• WordPress development with Elementor Mobile responsive design 
• Up to 10 pages Integrated blog post template page 
• Google Search Console & Google Analytics setup
• WP Rocket setup (integration that improves loading speed) 
• reCaptcha setup (integration that reduces spam emails from contact form) 
• Website security setup (SSL certificate) 
• Advanced website visitor statistics 
• Website testing and customer feedback 
• Website training (revising content, updating pictures, posting blog posts) 
• Unlimited revisions 
• Website optimization (Keyword research, On-page SEO, Page interlinking, Sitemap creation, Local Schema setup, Google listing optimization, Image optimization)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New site is up and running without issues. Too early to tell other successful outcomes, but clients and industry contacts have expressed that they are impressed with the new site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive and reactive to requests. Edits were completed on time and without issue.

What was your primary form of communication with Flamingo Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Unlimited revisions is not something that we've seen previously. Chris's attention to detail and their willingness to go back and forth over edits helped us to create the best site for our company.

Are there any areas for improvement or something Flamingo Agency could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Founder, Litigation Consultant of Dataworks Trial Consulting

Describe what your company does in a single sentence.

Dataworks Trial Consulting provides attorneys at leading law firms and corporations with consulting and graphic design services needed to win complex disputes nationwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flamingo Agency to accomplish?

• Create a website to help legitimize our firm.
• Make the website SEO friendly.

SOLUTION

How did you find Flamingo Agency?

• Online Search
• Clutch Site

Why did you select Flamingo Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from Flamingo Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

This project included the creation of an SEO-optimized WordPress that offers an exceptional experience (interactivity, functionality, efficiency, and aesthetics) to visitors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My site is returned in Google search results when keywords are used in the search.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was divided and managed into sections which simplified our dialogue and promoted collaboration. All of my questions and concerns were addressed in a timely manner in written format. All milestones were delivered on time and the published site exceeded my expectations.

What was your primary form of communication with Flamingo Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

I found the creative options and variations of content to be the most impressive. I was always presented with multiple solutions to my concerns and was provided with insights and guidance to help make informed decisions.

Are there any areas for improvement or something  Flamingo Agency could have done differently?

In short, no. All of my concerns, feedback, and requests were addressed appropriately and timely. If I had to be nit-picky, I might suggest that a face-to-face meeting would help establish a rapport quicker.

BACKGROUND

Please describe your company and your position there.

I'm the founder and president of a firm that helps supermarket chains develop and maintain pricing strategies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flamingo Agency, and what were your goals?

I launched my new company in September 2022. In my business plan, I determined that I would need a professional website in place by the end of 2022, but I lacked the skills to develop one. Consequently, I hired Flamingo Agency to create an attractive, professional website that would introduce my new company to the supermarket industry and effectively highlight my unique business-building service offering for grocery retailers, and the Flamingo Agency exceeded my expectations!

SOLUTION

How did you select this vendor and what were the deciding factors?

I conducted an online search for local website developers in the Chicagoland area that focused on helping new start-ups and/or niche consulting businesses and the Flamingo Agency was one of the firms that caught my attention. I was particularly impressed with the online examples of high quality, creative and professional client websites that the Flamingo Agency had developed.

I contacted Chris at the Flamingo Agency he asked several thoughtful questions to be sure he fully understood my needs. He then sent me a proposal and I was particularly impressed with the Flamingo Agency's comprehensive and interactive process for working with me to ensure that they were supporting my objectives every step of the way. This professional process, combined with examples of their previous work, and rapid development timeline made them the ideal choice for my needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They walked me through the entire process step-by-step so that it was not overwhelming for me. Flamingo Agency built my website using WordPress with Elementor. They also created a mobile responsive design and SEO. They began by providing four separate homepage designs, each with multiple options for each key section within the homepage. This allowed me to pick and choose my favorite overall design as well as favorite designs for "sections" and additional pages.

I provided content for the website in piecemeal fashion over the course of a couple of weeks which they incorporated immediately upon receiving it. We ended up with four pages and multiple "sections" within each page. They also allowed me to pick my preferred color palette and provided me with a wide array of options for stock pictures which were outstanding additions to the site. Flamingo Agency provided unlimited revisions as we worked together to get the site just the way I wanted it. They were extremely patient with me and unfailingly accommodating.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with Chris Granat, the founder of the firm. He served as the web designer and SEO expert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site has just launched so I do not have any statistics to share. However, the site has exceeded my expectations and is presenting my new firm in the best, most positive light.

Describe their project management style, including communication tools and timeliness.

Chris communicated with me continually throughout the process...on a daily basis. The only delays were caused by me. As soon as I provided material or made decisions, Chris incorporated them right away. I couldn't be happier with the communication and timing of the service that I received.

What did you find most impressive or unique about this company?

Flamingo Agency provided me with a professional website that is allowing me to "play bigger than I am". I've been in consulting for over 30 years, and the service I received was A+. I can only hope to provide similar service to my clients. I always felt that I was their most important client and they exceeded my expectations with their service, support and deliverables. I'm not savvy in website design and they made the entire process simple and enjoyable. I highly recommend them for any company looking to build a website.

Are there any areas for improvement or something they could have done differently?

Flamingo Agency and Chris Granat exceeded my expectations. The process was much easier than I expected, and the resulting website is better than I had hoped.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of the DuPage Symphony Orchestra, a community orchestra. We present classical music concerts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flamingo Agency?

We wanted to redesign our website.

SOLUTION

What was the scope of their involvement?

Flamingo Agency redid our website from scratch, moving our platform from Wix to WordPress, but keeping some of the original structure, photos, and verbiage. In addition, they worked with us on color schemes and backgrounds.

We started the process by giving them a brief of what we had and wanted. After that, they came up with the final version of the site, which is the initial landing page and point of contact for any patron, newcomer, or educator. In terms of features, the site has a video of the orchestra performing, a fully integrated calendar, and a ticketing software system.

Moreover, they offered monthly maintenance services for the site.

What is the team composition?

I only worked with Chris (Owner).

How did you come to work with Flamingo Agency?

We found them through a Google search, and after reaching out to them and talking to Chris, we decided to go with them because they understood what we needed and were excited about the project.

How much money have you invested in this partnership?

We invested $10,000 with them.

What is the status of this engagement?

We worked together from August–November 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our site’s traffic increased by 37% — overall, their work exceeded my expectations.

How did Flamingo Agency perform from a project management standpoint?

Project management was excellent in terms of meeting deadlines and staying within budget. They were receptive, calm, and adaptive to our progress. In terms of tools and communication, we used Excel spreadsheets, phone calls, and email.

What did you find most impressive about them?

They had an accommodative approach — they agreed to all of our requirements and made them happen.

Are there any areas they could improve?

I didn’t think there was anything they could improve on. They were great, and we recommend people working with them.

Do you have any advice for potential customers?

Be clear with your needs and timelines.

BACKGROUND

Introduce your business and what you do there.

I’m an administrative assistant at a property management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flamingo Agency?

We needed help with web design. We wanted to create a more modern and updated website for our company.

SOLUTION

What was the scope of their involvement?

Flamingo Agency helped us design and build our website from scratch. It is a very simple website that lists all our property buildings. Users can click on those properties to find more information about them.

What is the team composition?

We worked directly with Chris (Founder).

How did you come to work with Flamingo Agency?

My bosses found them.

How much have you invested with them?

I don’t know; I didn’t handle the payments.

What is the status of this engagement?

We started working together in May 2022 and launched the site in October 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to Flamingo Agency, we now have a fast and modern website.

How did Flamingo Agency perform from a project management standpoint?

Flamingo Agency was organized, quick, and responsive. They were also very patient and friendly while we were trying to get some pictures up on the site. Moreover, they delivered the site in a timely manner. We mainly used email to communicate.

What did you find most impressive about them?

Flamingo Agency’s efficiency and knowledge were impressive.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

I don’t have any particular advice.

BACKGROUND

Please describe your company and your position there.

I am founder and owner of Consulting Firm that Advises Clients On a Wide Variety of Human Resource Issues, Leadership, and Technology

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flamingo Agency, and what were your goals?

I needed a completely new, modern, attractive and compelling website for Business Consumers. The goal was to make my Unique Skill Base, Knowledge, Training and Experience compelling to Business Interests across a wide variety of management and Leadership functions

SOLUTION

How did you select this vendor and what were the deciding factors?

I did a lot of due diligence and sought ratings of web designers along with considerable studying of a list of several that I had Found in my search. The deciding factors were that Flamingo Agency was rated A+ in skill base and A+ in professionalism.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work was for the Designer to get an initial understanding of what I needed. He made recommendations as to what we might do. We worked together as a problem solving team with regard to what was needed. I provided a separate professional Video that was produced by another Vendor. Flaming did good job Of incorporating it to the basic web page. The entire web page flows Very nicely

How many people from the vendor's team worked with you, and what were their positions?

I worked exclusively with the founder of the Vendor.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site traffic, SEO responsibility for traffic, and click through so Of the page met and exceeded all of my initial expectations

Describe their project management style, including communication tools and timeliness.

Their project management style was very interactive as a partnership with his client. The agency also took care to educate me about the entire process so that our thinking together would work better

What did you find most impressive or unique about this company?

The skill base of this vendor is exceptional. This vendor’s time and Interest in understanding client needs and how to communicate the client to the marketplace is exceptional.

Are there any areas for improvement or something they could have done differently?

Perhaps but nothing that was significant enough that I remember It at this time. We had good communication

BACKGROUND

Introduce your business and what you do there.

I'm the owner of a hair salon.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flamingo Agency?

I had changed my business model. I had a hair salon and spa for 43 years, and then due to the COVID-19 pandemic, I closed it. After that, I rented a salon suite and now work alone. It was a different location, a different place, and a whole different business model, so I needed to develop a new website and create an online presence. ​​​​​

SOLUTION

What was the scope of their involvement?

Flamingo Agency developed my website in WordPress — I wanted an updated, modern, creative, and social presence online. They offered several different templates, and at first, Chris (Founder) did ask how involved I wanted to be. Initially, I thought I wanted to be very engaged, but it became so technical, so I trusted him 100% because he has experience creating a great website.

I wanted someone to do that for me and just let them design the website. Chris came up with the entire layout and the design; he suggested the number of pages I should have and then ultimately laid it all out, which was great.

Currently, they're supporting me with maintenance and updates.

What is the team composition?

I worked directly with Chris.

How did you come to work with Flamingo Agency?

Flamingo Agency was recommended to me by my photographer, who I hired to take new pictures of my new location for the website. She told me about the web designer she used, mentioned how happy she was with her rebuild, and highly recommended them.

How much have you invested in them?

So far, I've spent about $3,700.

What is the status of this engagement?

I started working with them in July 2022, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've been doing phenomenally through a swift, on-time, and responsive approach — Chris always responds on the same or the following day.

I feel that Chris goes above and beyond with everything he does. I had tried working with another provider for a year, which was horrible; I'd talk to a different person every time, and it'd take weeks for someone to call me back. It was an awful experience, but Chris is the opposite; he's patient, kind, and deals with every situation immediately.

For example, I'm not tech savvy, and I was having some tech trouble getting my photos from my laptop to Flaming Agency's team and didn't know what to do. Chris contacted the photographer and got all the pictures sent to him, taking the problem away. It wasn't his responsibility to do that, but he went ahead and solved everything.

How did Flamingo Agency perform from a project management standpoint?

For communication, we use email, text, or phone calls; it depends on what is easiest for me at that time — however I communicate with him, it works.

What did you find most impressive about them?

Chris' mannerism is his best attribute; he's so pleasant to work with because he's patient and kind — I have not experienced this before.

Are there any areas they could improve?

Chris takes care of every little thing I encounter that needs to be changed — they show their amount of input and talent. I've had a couple of ideas that he's willing to work with, and it has ended up being a combination of what we're looking for, so I can't think of anything he could have done better.

Do you have any advice for potential customers?

Listen to their advice because they're very good. I'm so glad I put this project into their hands because I could never have done what they did.