Flamingo Agency

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of the DuPage Symphony Orchestra, a community orchestra. We present classical music concerts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flamingo Agency?

We wanted to redesign our website.

SOLUTION

What was the scope of their involvement?

Flamingo Agency redid our website from scratch, moving our platform from Wix to WordPress, but keeping some of the original structure, photos, and verbiage. In addition, they worked with us on color schemes and backgrounds.

We started the process by giving them a brief of what we had and wanted. After that, they came up with the final version of the site, which is the initial landing page and point of contact for any patron, newcomer, or educator. In terms of features, the site has a video of the orchestra performing, a fully integrated calendar, and a ticketing software system.

Moreover, they offered monthly maintenance services for the site.

What is the team composition?

I only worked with Chris (Owner).

How did you come to work with Flamingo Agency?

We found them through a Google search, and after reaching out to them and talking to Chris, we decided to go with them because they understood what we needed and were excited about the project.

How much money have you invested in this partnership?

We invested $10,000 with them.

What is the status of this engagement?

We worked together from August–November 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our site’s traffic increased by 37% — overall, their work exceeded my expectations.

How did Flamingo Agency perform from a project management standpoint?

Project management was excellent in terms of meeting deadlines and staying within budget. They were receptive, calm, and adaptive to our progress. In terms of tools and communication, we used Excel spreadsheets, phone calls, and email.

What did you find most impressive about them?

They had an accommodative approach — they agreed to all of our requirements and made them happen.

Are there any areas they could improve?

I didn’t think there was anything they could improve on. They were great, and we recommend people working with them.

Do you have any advice for potential customers?

Be clear with your needs and timelines.

BACKGROUND

Introduce your business and what you do there.

I’m an administrative assistant at a property management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flamingo Agency?

We needed help with web design. We wanted to create a more modern and updated website for our company.

SOLUTION

What was the scope of their involvement?

Flamingo Agency helped us design and build our website from scratch. It is a very simple website that lists all our property buildings. Users can click on those properties to find more information about them.

What is the team composition?

We worked directly with Chris (Founder).

How did you come to work with Flamingo Agency?

My bosses found them.

How much have you invested with them?

I don’t know; I didn’t handle the payments.

What is the status of this engagement?

We started working together in May 2022 and launched the site in October 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to Flamingo Agency, we now have a fast and modern website.

How did Flamingo Agency perform from a project management standpoint?

Flamingo Agency was organized, quick, and responsive. They were also very patient and friendly while we were trying to get some pictures up on the site. Moreover, they delivered the site in a timely manner. We mainly used email to communicate.

What did you find most impressive about them?

Flamingo Agency’s efficiency and knowledge were impressive.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

I don’t have any particular advice.

BACKGROUND

Please describe your company and your position there.

I am founder and owner of Consulting Firm that Advises Clients On a Wide Variety of Human Resource Issues, Leadership, and Technology

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flamingo Agency, and what were your goals?

I needed a completely new, modern, attractive and compelling website for Business Consumers. The goal was to make my Unique Skill Base, Knowledge, Training and Experience compelling to Business Interests across a wide variety of management and Leadership functions

SOLUTION

How did you select this vendor and what were the deciding factors?

I did a lot of due diligence and sought ratings of web designers along with considerable studying of a list of several that I had Found in my search. The deciding factors were that Flamingo Agency was rated A+ in skill base and A+ in professionalism.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work was for the Designer to get an initial understanding of what I needed. He made recommendations as to what we might do. We worked together as a problem solving team with regard to what was needed. I provided a separate professional Video that was produced by another Vendor. Flaming did good job Of incorporating it to the basic web page. The entire web page flows Very nicely

How many people from the vendor's team worked with you, and what were their positions?

I worked exclusively with the founder of the Vendor.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site traffic, SEO responsibility for traffic, and click through so Of the page met and exceeded all of my initial expectations

Describe their project management style, including communication tools and timeliness.

Their project management style was very interactive as a partnership with his client. The agency also took care to educate me about the entire process so that our thinking together would work better

What did you find most impressive or unique about this company?

The skill base of this vendor is exceptional. This vendor’s time and Interest in understanding client needs and how to communicate the client to the marketplace is exceptional.

Are there any areas for improvement or something they could have done differently?

Perhaps but nothing that was significant enough that I remember It at this time. We had good communication

BACKGROUND

Introduce your business and what you do there.

I'm the owner of a hair salon.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flamingo Agency?

I had changed my business model. I had a hair salon and spa for 43 years, and then due to the COVID-19 pandemic, I closed it. After that, I rented a salon suite and now work alone. It was a different location, a different place, and a whole different business model, so I needed to develop a new website and create an online presence. ​​​​​

SOLUTION

What was the scope of their involvement?

Flamingo Agency developed my website in WordPress — I wanted an updated, modern, creative, and social presence online. They offered several different templates, and at first, Chris (Founder) did ask how involved I wanted to be. Initially, I thought I wanted to be very engaged, but it became so technical, so I trusted him 100% because he has experience creating a great website.

I wanted someone to do that for me and just let them design the website. Chris came up with the entire layout and the design; he suggested the number of pages I should have and then ultimately laid it all out, which was great.

Currently, they're supporting me with maintenance and updates.

What is the team composition?

I worked directly with Chris.

How did you come to work with Flamingo Agency?

Flamingo Agency was recommended to me by my photographer, who I hired to take new pictures of my new location for the website. She told me about the web designer she used, mentioned how happy she was with her rebuild, and highly recommended them.

How much have you invested in them?

So far, I've spent about $3,700.

What is the status of this engagement?

I started working with them in July 2022, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've been doing phenomenally through a swift, on-time, and responsive approach — Chris always responds on the same or the following day.

I feel that Chris goes above and beyond with everything he does. I had tried working with another provider for a year, which was horrible; I'd talk to a different person every time, and it'd take weeks for someone to call me back. It was an awful experience, but Chris is the opposite; he's patient, kind, and deals with every situation immediately.

For example, I'm not tech savvy, and I was having some tech trouble getting my photos from my laptop to Flaming Agency's team and didn't know what to do. Chris contacted the photographer and got all the pictures sent to him, taking the problem away. It wasn't his responsibility to do that, but he went ahead and solved everything.

How did Flamingo Agency perform from a project management standpoint?

For communication, we use email, text, or phone calls; it depends on what is easiest for me at that time — however I communicate with him, it works.

What did you find most impressive about them?

Chris' mannerism is his best attribute; he's so pleasant to work with because he's patient and kind — I have not experienced this before.

Are there any areas they could improve?

Chris takes care of every little thing I encounter that needs to be changed — they show their amount of input and talent. I've had a couple of ideas that he's willing to work with, and it has ended up being a combination of what we're looking for, so I can't think of anything he could have done better.

Do you have any advice for potential customers?

Listen to their advice because they're very good. I'm so glad I put this project into their hands because I could never have done what they did.

BACKGROUND

Please describe your company and your position there.

I am the owner and also the director of programming.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flamingo Agency?

We requested the services of Flamingo Agency to redesign our website and also add a second location with separate pages for our new facility. They also fixed and updated our SEO and overall site cleanliness.

SOLUTION

How did you select this vendor and what were the deciding factors?

Upon a Google search, they rated extremely high, which is always a positive sign. I looked through their gallery and saw they have worked with gym and fitness centers in the past and this is what pushed me to contact them to learn more. As well, the price for the work was more than acceptable and was very fair.

Describe the project in detail and walk through the stages of the project.

After my initial call, it was clear that they were a good choice for our project needs. Grant provided us with details of our current site that we wouldn't have known on our own, poor SEO, long load times due to videos on mobile, and many more. After discussing my needs and what I was looking to add, he broke it down into stages and provided me with options that could be put together, kept the same, or thrown out and redesigned altogether.

We went through each section of our website together, and he made great suggestions and listened to mine with great patience and eagerness to provide me with what I envisioned. Upon completion, he walked me through the site, provided me with updated SEO info, and suggested improving our reach and searchability.

How many resources from the vendor's team worked with you, and what were their positions?

We worked exclusively with Grant.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The feedback from our members, staff, family, and friends has been fantastic. Our site is much cleaner, to the point, and very user-friendly for anyone who visits. As the project was completed recently, we don't have direct specifics yet on traffic.

How effective was the workflow between your team and theirs?

Very smooth and communication was excellent all the way through.

What did you find most impressive or unique about this company?

The communication and ease of choosing options as they were presented as quickly as possible through the web and links to different designs and choices. More importantly, they were patient in answering my questions and asking if he could do certain things that weren't shown at first.

Are there any areas for improvement or something they could have done differently?

not at all. A+++ all around.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Hudson Advisors LLC, a new consulting firm focused on arts and culture philanthropic consulting. We mainly work with institutions to help them build or expand their fundraising capacities. Still, we also advise individual philanthropists seeking to make an impact in the arts and culture field.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flamingo Agency?

Given that ours is a new firm, I wanted to launch a website and a social media presence.

SOLUTION

What was the scope of their involvement?

Flamingo Agency has designed a website for me. Initially, we engaged in some thoughtful conversations about my goals with this website, which helped us outline the three main objectives of the project. Additionally, we had a conversation about the look and feel that I wanted on the site, during which I got very specific about my idea.

During the development, I was in charge of writing the copy. Chris (Founder) took that copy and the input I provided during the discovery process and turned them into a beautiful website. He also implemented on-site SEO during this process.

We’ve already finished the website, but we haven’t launched it. Now, Flamingo Agency is going to be in charge of designing some business cards for me, as well as some imagery that I’ll use for my initial social media posts.

What is the team composition?

I work directly with Chris.

How did you come to work with Flamingo Agency?

When I was looking for a partner, I reached out to various colleagues and asked them for their recommendations. Still, I also did my own Google search for the best web design firms in Chicago, and Flamingo Agency was one of them.

I looked at the firms I found, as well as at their past projects, and I narrowed them down to three. I reached out to these firms and some of the other firms that were recommended to me. Still, Flamingo Agency’s work and proposal stood out from the rest.

During one of our early email exchanges, Chris asked me what did I like and dislike about certain websites I had searched. No other agency asked me these kinds of questions, which made me realize that Chris was very interested in my opinion — it really impressed me.

What is the status of this engagement?

I first engaged with Flamingo Agency in October 2021, but the work started in April 2022. Starting the project was lengthy because I was fortunate enough to secure some early clients, who kept me happily distracted with work from focusing on my web presence. Still, our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Flamingo Agency’s work quality is fantastic, and it has impacted my business very positively. I had a standard for what I wanted, and Flamingo Agency still exceeded it. They were able to take my vision and interpret what I wanted really well. There are certain aspects of the site that I love through which Chris’ creativity came shining. Overall, they’ve been an ideal partner for me.

How did Flamingo Agency perform from a project management standpoint?

Flamingo Agency has performed very well. While we were doing changes and tweaks to the site during the development process, Chris was a good listener and presented me with various options.

Flamingo Agency has also been very flexible regarding our meetings. On occasions, I’ve had to push meetings backward or forward, and they’ve always been very understanding. We communicate via phone and email.

What did you find most impressive about them?

Flamingo Agency excels at listening to their clients and understanding their vision. Additionally, they’re very creative and nimble.

Are there any areas they could improve?

No, they’re a real delight to work with.

Do you have any advice for potential customers?

Be honest and open in your conversation with Flamingo Agency; they respond very well to that.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Crescent Drive Apartments, an apartment management business that owns and manages apartment buildings throughout Chicago and its suburbs. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flamingo Agency?

We needed a new website with more customer-focused functionalities. 

SOLUTION

What was the scope of their involvement?

Flamingo Agency developed a website for our business that showcased our available units from scratch in WordPress. First, Flamingo Agency redesigned my logo and helped us customize our social media content. 

We then provided Flamingo Agency with a design draft to use to inform their design. From there, they gave us several options for each piece of the website design — they helped us reorganize our site pages and photos. They also streamlined our online application process. We developed a custom application process that was more thorough than our previous application. Flamingo Agency's team also integrated rental payment and maintenance request functions. We also requested a rewards page, which my last website didn't have. Flamingo Agency customized every piece of the new website. Once the website design was complete, Flamingo Agency developed content for the site. They also led initial SEO efforts.

What is the team composition?

I primarily worked with Chris (Founder). 

How did you come to work with Flamingo Agency?

I found Flamingo Agency on Google after reaching out to several different companies. Flamingo Agency was the best fit for us — they offered the range of services we needed. 

How much have you invested with them?

We invested around $5,000 with Flamingo Agency. 

What is the status of this engagement?

Our partnership with Flamingo Agency was from October 2021–January 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I don't have any concrete metrics, but Flamingo Agency delivered exactly what I wanted. My tenants can now pay rent through our website, which is very convenient for everyone. 

How did Flamingo Agency perform from a project management standpoint?

I was able to directly contact Chris through email or phone calls. Flamingo Agency's team managed the project well; they rectified any project issues within a day. 

What did you find most impressive about them?

Flamingo Agency was the total package — they could do everything at a reasonable price. Other firms only offered limited services and still charged more. In general, Flamingo Agency was great value for money. 

Are there any areas they could improve?

I have nothing for Flamingo Agency to improve; they were excellent. 

Do you have any advice for potential customers?

I'd advise customers to be upfront with ​​Flamingo Agency about their project goals and provide all the information they need to tailor the website. 

BACKGROUND

Please describe your company and your position there.

I'm the President, founder and owner of a legal recruiting firm. We recruit for lawyers and lead administrators for law firm and corporate clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flamingo Agency, and what were your goals?

My business is brand new so the website I hired Flamingo to develop was 100% from the ground up. My goal was to create a website that was informative as to my background and how that would provide value added recruiting services for our clients. It also needed to service as the primary marketing piece for the new firm.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Flamingo through simple online research. Examples of other website projects were impressive and the reviews were all very positive. After my initial discussion with Flamingo's owner, I was confident that he understood my goals and could deliver.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting where discussed my companies' business and my background and goals for the website project. From their, Flamingo outlined a detailed 10-step process that would end with the website being fully complete and live. The process was comprehensive, but also simple to understand. At each step, I was provided with several mock-ups and various options for me to choose. It was very helpful to actually visualize these options and I also was provided Chris's thoughts on why one option may work better than another. Chris's assistance went well beyond the website development process including helping me with advice on appropriate cloud and other vendors, and helping me find a logo designer.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with Flamingo founder and owner, Chris.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website went live very recently, but already I have received business contacts through it, as well as overwhelmingly positive feedback from those that have visited it so far.

Describe their project management style, including communication tools and timeliness.

Chris is very organized and kept the project on track, without being pushy. He is highly responsive and delivered all requests in a timely manner.

What did you find most impressive or unique about this company?

The end product exceeded my expectations which is the main goal. However, Flamingo's organized, but simplified approach was greatly appreciated. The approach is also collegial and collaborative.

Are there any areas for improvement or something they could have done differently?

None. The service and results were excellent.

BACKGROUND

Introduce your business and what you do there.

I’m a manager at a banquet hall, and we do weddings, baby showers, memorial luncheons, and similar events. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flamingo Agency?

Our website was old, and we needed help developing a new website. 

SOLUTION

What was the scope of their involvement?

Flamingo Agency has designed and developed our WordPress website. The site includes a gallery, customer feedback system, and cybersecurity features, and it’s optimized for Google My Business. Additionally, they’ve implemented SEO improvements on our platform. 

Initially, Flamingo Agency did extensive research and looked at our competitors’ websites. They gave us options for our keywords and the site’s design in general. Their team also created the site’s content and layout. They’ve also built the site so we can revise and update it on our own. 

What is the team composition?

I’ve worked with their owner. 

How did you come to work with Flamingo Agency?

We researched and talked with various providers, and we found Flamingo Agency to be the best. Their proposal and pricing attracted us.

How much have you invested with them?

We’ve spent $10,000. 

What is the status of this engagement?

We’ve started working together in May 2021, and our partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

More people are viewing our website now, and we’ve gotten most of our business through that platform. The site has received a lot of compliments since it’s visual and has a lot of pictures. 

How did Flamingo Agency perform from a project management standpoint?

Flamingo Agency is very professional, and they’ve walked us through the whole process. They’re also very responsive and easy to reach whenever we have questions or ideas. We communicate through phone calls and emails. 

What did you find most impressive about them?

Flamingo Agency has been accommodating to our preferences. Additionally, they know how to start from scratch and work with people unfamiliar with website technicalities. They have high standards, which we like. 

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Don’t be shy to say what you envision for your website. They will go the whole way with it and follow what you want. 

BACKGROUND

Please describe your company and your position there.

I am the owner and managing partner of a boutique law firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flamingo Agency, and what were your goals?

I recently started my business and wanted to develop a website that displayed the values and goals of our firm. Because we had no in-house web designers, I hired Flamingo Agency to build the website from scratch and implement an SEO strategy that would attract customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online for vendors that were versatile, responsive and had a documented history of producing quality work. From an initial list of five, I was able to quickly determine that Flamingo Agency was the best bet.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting to discuss my vision and goals. I was then provided a step-by-step guide to the process to refer to throughout the website's construction. We then worked in conjunction during each step during which I was provided pointers, would provide content based on these suggestions, and then we would fine tune the content until my goals were reached.

Throughout each step I was in constant contact with Flamingo Agency, either via phone or email with the owner, Chris. Chris' website building process is available on their website. The process stayed true to their description and made things transparent and painless.

How many people from the vendor's team worked with you, and what were their positions?

I worked exclusively with the owner, Chris.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have received numerous compliments and excellent reviews from both industry professionals, customers, and even some competitors. Chris' skills and SEO abilities have provided a substantial boost in traffic and revenue to my firm.

Describe their project management style, including communication tools and timeliness.

Chris is beyond responsive. I always dealt directly with Chris and was always able to reach him. In addition, it is apparent that Chris enjoys helping his clients. He is easy going, strives to promote a collaborative environment, and always generous with his time.

What did you find most impressive or unique about this company?

I was a neophyte with respect to web design and SEO development before I teamed up with Chris. No longer. I really appreciated how they took the time to explain their process. They made certain that my vision and goals for the project were always paramount.

Are there any areas for improvement or something they could have done differently?

None. My dealings with Flamingo Agency were truly impressive.