Mojo Media

Please describe your company and your position there.

I am the founder and CEO of Gladius Agency.

For what projects/services did your company hire Mojo Media?

White label web design and development.

How did you select this vendor and what were the deciding factors?

There are a few key factors I considered when making my decision. Some of these factors include the agency's portfolio, experience, expertise, customer reviews, pricing, and communication. We also considered the agency's responsiveness, creativity, and ability to work with us to achieve our specific goals and needs. I did a lot of research and asked questions before making a final decision to ensure that Mojo Media aligns with my vision and meets my expectations.

Describe the project in detail and walk through the stages of the project.

I worked with Mojo Media for many years now for many different web design and development projects. We have a couple of phases during the website creation process such as research, wireframes and presenting the homepage design followed by the design of the rest of the pages.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a couple of different employees at Mojo Media including web designers, graphic designers, web developers, etc.

Can you share any outcomes from the project that demonstrate progress or success?

Success in web design can be measured in a number of ways, depending on the goals and objectives of the website. Here are a few common metrics that businesses and individuals might use to evaluate the success of their web design:

• User experience: One of the primary goals of web design is to create a positive user experience. Success in this area might be measured by metrics such as bounce rate, time on site, and conversion rates.
• Visual design: The aesthetics of a website can also be a key factor in its success. Success in visual design might be measured by metrics such as engagement, branding consistency, and overall satisfaction with the website's look and feel.
• Functionality: A website's functionality, including its speed, responsiveness, and ease of use, can be a critical factor in its success. Success in functionality might be measured by metrics such as load time, page speed, and user engagement with key features and functionalities.
• Search engine optimization (SEO): A well-designed website that is optimized for search engines can help drive traffic and generate leads or sales. Success in SEO might be measured by metrics such as keyword rankings, organic traffic, and conversion rates.

Ultimately, the definition of success in web design will vary based on the goals and objectives of the website and the organization or individual responsible for its creation. It's important to establish clear goals and metrics before designing a website so that success can be accurately measured and evaluated.

How effective was the workflow between your team and theirs?

The workflow was very effective with regular meetings and touch points.

What did you find most impressive or unique about this company?

Responsiveness, Creativity, Team Work, Attention to details, Managing deadlines.

Are there any areas for improvement or something they could have done differently?

No, they are truly amazing to work with!

Introduce your business and what you do there.

I’m the owner of a pressure washing and drain cleaning company.

What challenge were you trying to address with Mojo Media?

We hired Mojo Media to build our website. 

What was the scope of their involvement?

We gave them an outline of how we wanted the site to look and a few websites we liked for reference. They built the website, helped with writing content, and provided some guidance with SEO. The site acts like a business card; it has our logo, company information, and contact information. Mojo Media also offers maintenance and hosting services. 

What is the team composition?

We primarily worked with one person. 

How did you come to work with Mojo Media?

They were a referral. 

How much have you invested with them?

We invested around $2,000. 

What is the status of this engagement?

We worked with them between January–February 2022.

What evidence can you share that demonstrates the impact of the engagement? 

The website gives our company more presence and credibility. Our business requires us to meet people personally, and we can now just send them to our website to prove that we are who we say we are. 

How did Mojo Media perform from a project management standpoint?

Everything was delivered on time and within budget; if there was ever a delay, it was on our end. We communicated through phone calls and email. 

What did you find most impressive about them?

They were very pleasant to work with and conducted business in a very professional manner. Everything they promised was completed, and we didn’t have any issues. 

Are there any areas they could improve?

There’s nothing that comes to mind in terms of improvement. 

Do you have any advice for potential customers?

Give them a call and use their services. 

Please describe your company and your position there.

I am the founder and CEO of Accentio Group. We are a recruiting agency in Toronto.

For what projects/services did your company hire Mojo Media?

We hired Mojo Media to redesign our website to help make it look more professional and convert more sales.

How did you select this vendor and what were the deciding factors?

We selected Mojo Media after speaking with hundreds of web design agencies in Canada as well as in the United States. Mojo Media's portfolio stood out to us the most in terms of having the best quality of work and the most beautiful websites. Their prices are very affordable especially considering their quality of work.

Describe the project in detail and walk through the stages of the project.

The project started with a discovery call where we went over a few general initial questions so that the team at Mojo Media could get an idea of what we were looking for. After this, the team did in-depth research on our competitors to see how they could create a website that stands out from our competitors.

The team developed wireframes to show us the layout that would generate the highest conversion rate. Then their team began the design and development. Once this was done, a meeting was scheduled to present the website. Mojo Media offers unlimited revisions, however, we only made a few minor revisions.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a few members of the team. Our main point of contact was Sara, the founder. We had all of the meetings with Sara. Other team members included two web designers, a graphic designer, and a developer.

Can you share any outcomes from the project that demonstrate progress or success?

Since launching our new website, our traffic has tripled and our conversion rate has increased by 78%. Users find it very easy to navigate the new website to find the information they're looking for, and we constantly receive compliments about how beautiful the new website is!

How effective was the workflow between your team and theirs?

The workflow was very effective and efficient. The team always made themselves available and were more than willing to spend any amount of time to ensure the job gets done. They replied to emails very fast and implemented changes quickly.

What did you find most impressive or unique about this company?

Their quality of work was most impressive. I had high expectations for the new website but they surpassed all my expectations. They had very creative ideas and used market research and logical thinking to design a layout to generate the most leads.

Are there any areas for improvement or something they could have done differently?

My time working with Mojo Media surpassed all of my expectations. They will go above and beyond for you.

Introduce your business and what you do there.

I’m a co-owner and manager at an event rental business. We rent party equipment, including tents, tables, chairs, dishes, and linen.

What challenge were you trying to address with Mojo Media?

Our website had a lot of issues; it hadn’t been developed all that well. Moreover, we didn’t know what those problems were exactly and why they were arising because we didn’t know much about web development, so we knew something needed to be done. The company that has been managing our social media marketing told us it was time to redo our website.

We wanted a website that was easy for our customers to navigate. Additionally, we wanted it to be easy to make changes so that when we needed to upload photos, correct texts, or make changes to the prices, we didn’t have to go to someone else. 

What was the scope of their involvement?

Mojo Media redesigned and built our WordPress website from scratch. They migrated content from our old website to the new one, including images and some content. On the site, users can place orders. Although the site is e-commerce-ready, users can't complete transactions through it. They can browse the pricing, then fill out a contact form, and we respond to them via email. 

What is the team composition?

I mainly dealt with Sarah (Founder & CEO), who acted as a project manager. 

How did you come to work with Mojo Media?

We found them on Clutch, where I came across Mojo Media, among others. I talked to a lot of vendors that were charging more for the same thing. However, I was cynical about their pricing initially because their services cost a lot less, so I kept looking at options after talking to them.

I consulted our SEO provider, looked at Mojo Media's work for other clients, and talked to previous customers. Additionally, the other companies weren't convincing me they were better. The team was candid, open, and seemed competent, so I went with Mojo Media. 

How much have you invested with them?

We spent about $3,200 CAD (approximately $2,400 USD). 

What is the status of this engagement?

The project lasted from February–March 2022.

What evidence can you share that demonstrates the impact of the engagement? 

We’ve had comments from customers saying our site is so much easier to navigate. Moreover, our Google rankings didn’t drop once we launched the new site, which was one of our biggest concerns going into the project. Often, there’s a dip in rankings with new websites that can last anywhere from two days to a couple of weeks. Mojo Media worked very hard to prevent that from happening, making sure any changes they made didn’t affect our Google rankings. 

How did Mojo Media perform from a project management standpoint?

I would give them the highest marks for project management; they worked very fast. We communicated via phone calls, text messages, and email. 

What did you find most impressive about them?

Mojo Media’s biggest strength was their customer service; they were approachable and always available. There wasn’t a single time when I didn’t get a response within minutes; at the very most, they took a couple of hours, which was rare. 

Moreover, they did what I wanted and didn't try to push what they wanted to do, which distinguished them from other developers I talked to. If I didn’t like something, they didn’t try to convince me otherwise — they changed it without a problem. Mojo Media wouldn’t end the project until I was fully satisfied, and I was. 

Are there any areas they could improve?

I can’t think of anything they needed to improve. 

Do you have any advice for potential customers?

I recommend being very candid about what you want, and you’ll get it.

Please describe your company and your position there.

Founder of an app for beauty providers; website for people to book beauty services

For what projects/services did your company hire Mojo Media?

I hired Mojo Media to build a beautiful, user-friendly website. I wanted to have a good online presence that accurately represents the brand. I also wanted to generate as many leads as possible from my website.

How did you select this vendor and what were the deciding factors?

Someone referred Mojo Media to us. I took a look at their previous work as well as reviews and this helped me decide to work with them.

Describe the project in detail and walk through the stages of the project.

Mojo Media designed and developed a WordPress website for me. I first had an initial phone call to discuss my ideas of what I wanted to see and what I wanted to avoid. The team gave me the pros and cons, what works and what doesn’t, what looks better for SEO, and so on. They also made recommendations for marketing it, but I decided to focus on development at the time. When I came to a decision, they took what we discussed and proceeded with the development process.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with a project manager, a web designer and the founder of Mojo Media.

Can you share any outcomes from the project that demonstrate progress or success?

Right from the start, we received tons of compliments about our website. Users found it much easier to navigate and find the information they were looking for so it reduced the number of phone calls we were getting from users with questions. The number of leads generated from the website increased by around 65%.

How effective was the workflow between your team and theirs?

They performed well in terms of project management. The scope was well-established, and they beat the deadlines they set. In terms of communication, they were very responsive — whenever I needed any changes, they immediately got back to me and were always on top of it. We communicated through phone calls, email, text messages, and Zoom meetings.

What did you find most impressive or unique about this company?

Mojo Media delivered high-quality work at a reasonable price. Additionally, the team was incredibly responsive and flexible.

Are there any areas for improvement or something they could have done differently?

No, there’s no areas for improvement. I was really impressed with their work. This is possibly the best company I have ever worked with even outside of web design.

Introduce your business and what you do there.

I’m the founder of a wellness retreat primarily for yoga and meditation.

What challenge were you trying to address with Mojo Media?

I hired them to create and design our website.

What was the scope of their involvement?

Mojo Media developed our website on WordPress. They did a lot of work based on the content I gave them. One of the features includes enabling our users to reach us directly on Facebook and Instagram. They also created a newsletter where people could sign up, and I’m hoping to get some traction through that so I’ll be able to do email blasts from the website. They continue to maintain and host the platform.

What is the team composition?

I only work with Sara (Founder).

How did you come to work with Mojo Media?

I posted on one of the Facebook groups I belong to, and Sara reached out to me since she was also a member of that group. I also received replies from others, but a lot of them were from the US. I chose Mojo Media because they were based in Canada and they were awesome throughout the process.

How much have you invested with them?

We’ve spent $1,000–$1,500.

What is the status of this engagement?

Our ongoing partnership started in February 2022.

What evidence can you share that demonstrates the impact of the engagement? 

We’ve successfully launched the website. They really took the site to the next level based on the content I’ve given them.

How did Mojo Media perform from a project management standpoint?

Mojo Media is professional, quick, and organized. They respond promptly, too. The team communicates with us on a weekly basis to keep us updated with everything.

What did you find most impressive about them?

They do everything they promise, and they’re on time with everything.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Come prepared knowing exactly what you want. You can also create a list of things you’re looking for.

Introduce your business and what you do there.

I’m the owner of a solar pump company, and we do light manufacturing and distribute and retail solar pump products.

What challenge were you trying to address with Mojo Media?

We hired Mojo Media to design and set up a new website.

What was the scope of their involvement?

The team developed the site from scratch, and we provided them with the information they needed. I also described our preferred layout to them. We continue to work together because they’ll be providing hosting services.

What is the team composition?

I only work with Sara (Founder).

How did you come to work with Mojo Media?

I ran an ad on Kijiji, and Sara replied to that posting. I also talked to a few companies, and I was most satisfied with Mojo Media because they listened attentively to what I wanted.

How much have you invested with them?

We’ve spent $600.

What is the status of this engagement?

Our ongoing collaboration began in December 2021.

What evidence can you share that demonstrates the impact of the engagement? 

The website has just gone live two weeks ago, and so far, feedback from potential customers has been positive. I’m also happy with the site’s layout.

How did Mojo Media perform from a project management standpoint?

They have a good project management process. They’ve been attentive to all of the things I wanted to see on the site. We communicate through Zoom, phone calls, and emails, and we’re in touch every couple of days.

What did you find most impressive about them?

Mojo Media has presented good ideas for the project, and they’ve asked us to try different ways of doing things.

Are there any areas they could improve?

No. They’ve done an excellent job.

Do you have any advice for potential customers?

Call Mojo Media and work with them.

Introduce your business and what you do there.

I’m the owner of Mr. GreenClean Auto Detailing.

What challenge were you trying to address with Mojo Media?

Our revenue had been steady for the past couple of years, and most of it was coming from website bookings. We thought a website redesign could capitalize on that trend. 

What was the scope of their involvement?

Mojo Media completely redeveloped our website. They analyzed our existing website and ran checks to identify the keywords that would bring us the most user traffic. After implementing that information into the website, they installed a live-chat tool so my team could interact more with our customers. Mojo Media also added a blog and an extra page of company information so customers can get to know more about my company and our team. 

Now, Mojo Media is helping us manage our social media presence. 

What is the team composition?

I only spoke to Sara (Founder), so I don’t know how many other people were on the Mojo Media team. 

How did you come to work with Mojo Media?

I have a close friend who works in web development who didn’t have the capacity to work on my website. So, he posted on an online web design group and got a few responses to the job posting. Mojo Media stood from their competitors, so he passed along their information. I looked into them, saw their reviews, checked their referrals, and decided to give them a try based on their presentation and offerings. 

How much have you invested with them?

We’ve invested $3,000 so far with Mojo Media. 

What is the status of this engagement?

We started our partnership with Mojo Media in November 2021 and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The new pages Mojo Media added to our website have made us stand out from our competitors. It has been about a week since we launched the refurbished website, and we’re getting more traction than before. We used to get 2–3 inquiries a day via the website, but we’re now up to seven, which hasn’t happened since we first owned the business. Mojo Media used the right keywords to capture our market. 

How did Mojo Media perform from a project management standpoint?

Sara was fantastic, and much better than the two companies I’d worked with previously. It was nice to work with a very hands-on business founder. We communicated via online chats and email. Sara was very flexible with scheduling; I could call her as late as 10 p.m., which was beneficial because I am busy running my company during regular business hours. 

Mojo Media was efficient, even when I was behind schedule. Sara worked seven days a week and was very resourceful. She conveyed deadlines for each aspect of the project well — Sara answered my questions quickly and wasn’t afraid to ask her own questions about what I wanted. Overall, she was a positive, professional individual.  

What did you find most impressive about them?

Mojo Media was much more involved with my business than the other web designers I’ve worked with; they just wanted my money and gave me generic designs. Sara started the whole project from scratch and tailored everything to my business. If there were issues with the website, she’d address them within 24 hours. Before, it took three days to solve site issues, and we’d inevitably lose customers. 

She kept all of her promises — she stands out from the competition. It was a great experience working with Sara, and I plan to use Mojo Media in the future because they’ve proven they get things done and can communicate well.   

Are there any areas they could improve?

I don’t have anything for Mojo Media to improve. They were accessible 24/7, did the work, met the timeline, and really thought outside the box to deliver for me. Mojo Media did everything other firms were unable to do. 

Do you have any advice for future clients of theirs?

I’d advise customers to give Mojo Media a try! They aren’t as experienced, so we were initially hesitant to invest in their services, but now I’d definitely recommend them. 

Introduce your business and what you do there.

I’m the owner of a photography and videography company. I specialize in weddings and events. 

What challenge were you trying to address with Mojo Media?

I hired Mojo Media for their marketing and Google Ads services. 

What was the scope of their involvement?

I worked with one of Mojo Media’s ad specialists, and they created a brand new landing page for me. I didn’t use my main website for that because it was done on Wix — it was easier for us to create landing pages on WordPress. The team handled all the written content and I provided the photographs. Then, they ran a Google Ads campaign for a few months to help me generate leads. 

At present, they follow up with me on our campaign performance. I’m booked up through 2021 so we’ve paused the campaigns, but we’ll start running ads again in mid-January 2022. 

What is the team composition?

I mainly work with one ad specialist from their team. 

How did you come to work with Mojo Media?

I received an email of a voucher or coupon for a 20% discount on Mojo Media’s services, and we went from there. 

How much have you invested with them?

I’ve spent $2,000 CAD (approximately $1,500 USD). 

What is the status of this engagement?

We started working together in February 2020, and the engagement is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

Our ad spend has worked out to just under $500 CAD per month, and the conversion rate for our Google Ads is around 17%–18%, which is quite high — I get new leads every other day. In terms of cost per acquisition, I book around 15–16 weddings for every $1,500 CAD spent on ads. 

Overall, I’m 100% satisfied with Mojo Media’s work. The ads have brought in a lot of business for me. They’ve exceeded my expectations, and the team does a great job. 

How did Mojo Media perform from a project management standpoint?

Mojo Media’s project management is great. Everything has been straightforward. Our touchpoints in terms of deliverables are always on time; there’s never any delay or lag in communication. The deadlines that we’ve set have also been met. 

What did you find most impressive about them?

The team is truly straightforward — they don’t fluff. I’ve talked to other companies, and those companies always make outrageous promises. By contrast, Mojo Media goes straight to the point. They tell me what I’ll get and what I can expect. 

Moreover, I know Google Ads well; I just don’t have the time to manage everything. As a result, I know that the team is quite transparent. Given that, I haven’t had any hesitations or worries in terms of working with them. To communicate, we mainly use emails.

Are there any areas they could improve?

No, there aren’t any. I’ve compared their pricing to some of the quotes I’ve received, and their price is fair — I have no complaints about it and the results of their work.

Do you have any advice for potential customers?

Have everything prepared in terms of files, photos, videos, and everything else you need. Then, do your own research in terms of what Google Ads are, how the Mojo Media team works, and what kind of services they provide. 

Introduce your business and what you do there.

I’m the president of ecobc. We’re a condo maintenance company in Toronto, Ontario.

What challenge were you trying to address with Mojo Media?

They help us with web design and SEO.

What was the scope of their involvement?

Initially, one of Mojo Media’s representatives reached out, collected our information, and ran us through a questionnaire to determine what we were looking for and what we wanted to accomplish. Then, they assigned us an agent, who became our touchpoint.

They check up on us throughout the process and whenever they finish a part of the project. Once we agree and say we’re happy, they move on. Now, they manage our web hosting, pay for everything on the renewals, and keep ongoing website management.

What is the team composition?

We’ve dealt with at least three people from Mojo Media. Two people are on the account doing the work, and they have someone as their intake person. We follow up consistently with them.

How did you come to work with Mojo Media?

Someone in the industry recommended them to me. I trusted that person’s judgment, and he showed me their work. I decided to use Mojo Media because of his reference, and I wasn’t disappointed.

How much have you invested in them?

We’ve spent north of $4,000.

What is the status of this engagement?

We started in January 2020, and our relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We receive inbound calls about our services. They can be from their SEO or word of mouth, but we can’t really tell. However, since 2020, there has been more inbound business and word of mouth. Overall, we’re pretty impressed with their level of service.

How did Mojo Media perform from a project management standpoint?

It’s been pretty good. Their turnaround time was pretty decent on the website, and they didn’t shy away after the work was done. They followed up with us afterward and asked us if we wanted to tweak things — even after we finished the contact, they delivered. Overall, it’s pretty sweet to deal with them.

Additionally, we have someone who follows up with us to see how things are going. We communicate through email, and if we need to do more, I jump on a call with the two developers. They pick my brain to see what we want, then deliver it. I’m not a tech person, but they make it really easy.

What did you find most impressive about them?

Their customer service and customer satisfaction are outstanding. We haven’t used the competition, so we can’t compare and give an honest answer, but our experience with Mojo Media has been excellent.

Are there any areas they could improve?

I’m not 100% sure what they could improve besides doing the work for free. They provide a good service, do the right work, and communicate well.

Do you have any advice for potential customers?

Contact an employee or a friend who knows the work and can communicate with the technology people on their end to explain your ideas better.