Mojo Media

BACKGROUND

Introduce your business and what you do there.

I’m the president of ecobc. We’re a condo maintenance company in Toronto, Ontario.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mojo Media?

They help us with web design and SEO.

SOLUTION

What was the scope of their involvement?

Initially, one of Mojo Media’s representatives reached out, collected our information, and ran us through a questionnaire to determine what we were looking for and what we wanted to accomplish. Then, they assigned us an agent, who became our touchpoint.

They check up on us throughout the process and whenever they finish a part of the project. Once we agree and say we’re happy, they move on. Now, they manage our web hosting, pay for everything on the renewals, and keep ongoing website management.

What is the team composition?

We’ve dealt with at least three people from Mojo Media. Two people are on the account doing the work, and they have someone as their intake person. We follow up consistently with them.

How did you come to work with Mojo Media?

Someone in the industry recommended them to me. I trusted that person’s judgment, and he showed me their work. I decided to use Mojo Media because of his reference, and I wasn’t disappointed.

How much have you invested in them?

We’ve spent north of $4,000.

What is the status of this engagement?

We started in January 2020, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We receive inbound calls about our services. They can be from their SEO or word of mouth, but we can’t really tell. However, since 2020, there has been more inbound business and word of mouth. Overall, we’re pretty impressed with their level of service.

How did Mojo Media perform from a project management standpoint?

It’s been pretty good. Their turnaround time was pretty decent on the website, and they didn’t shy away after the work was done. They followed up with us afterward and asked us if we wanted to tweak things — even after we finished the contact, they delivered. Overall, it’s pretty sweet to deal with them.

Additionally, we have someone who follows up with us to see how things are going. We communicate through email, and if we need to do more, I jump on a call with the two developers. They pick my brain to see what we want, then deliver it. I’m not a tech person, but they make it really easy.

What did you find most impressive about them?

Their customer service and customer satisfaction are outstanding. We haven’t used the competition, so we can’t compare and give an honest answer, but our experience with Mojo Media has been excellent.

Are there any areas they could improve?

I’m not 100% sure what they could improve besides doing the work for free. They provide a good service, do the right work, and communicate well.

Do you have any advice for potential customers?

Contact an employee or a friend who knows the work and can communicate with the technology people on their end to explain your ideas better.

BACKGROUND

Introduce your business and what you do there.

I’m one of the owners of Pin du Nord, a campground that provides cottage rentals and caters to weekend and seasonal campers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mojo Media?

Our company already had an existing website when we took over, but it was not very well done. So, we decided to hire a company that could develop a new site for us.

SOLUTION

What was the scope of their involvement?

Mojo Media developed a simple, 5-page WordPress site for us. The site has a home page, which shows the history of our company, a page that shows information about our rates and services, a page for local attractions within the campsite, and a contact page.

We started the project by discussing what I was going for — I provided them with a rundown of our requirements as well as some examples of what I wanted to see on the site. After we established everything, they started building the site.

After they finished developing the site, they provided me with a tutorial to walk me through the steps on how we can manage and maintain it and make small changes on our own. Any changes to the site that I wanted to be made were executed immediately.

What is the team composition?

I only worked with Sara (Founder & CEO).

How did you come to work with Mojo Media?

I found Mojo Media through an online search. I actually got proposals from other companies, but my initial conversation with Sara really stood out. They demonstrated a good understanding of what we needed and I was really impressed with their knowledge and initiative to walk me through the steps of building our site.

How much have you invested with them?

We spent $2,800 on the site.

What is the status of this engagement?

We worked together from September–November 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I have never actually dealt with another web development company before, so I don’t really have any basis for comparison. But I can definitely say that I’m very happy with the services and the product that Mojo Media provided.

How did Mojo Media perform from a project management standpoint?

Mojo Media’s project management was incredibly efficient. Whenever I had any questions or whenever I needed to send her any relevant information, they would get back to me immediately.

We primarily communicated via WhatsApp.

What did you find most impressive about them?

I was really impressed with how easy it was to communicate with Mojo Media. Sara gave me her personal WhatsApp number, so I was able to reach her whenever I needed to and there was no constant back-and-forth through email wherever we needed to discuss something. We were able to communicate constantly and in real-time as we were going through the project, which made the movement of communication incredibly fast and efficient.

I also appreciated how accommodating they were. They were always willing to address all of my questions, walk me through the entire process, and show me how things operate. They were truly phenomenal.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and founder of a startup heating and cooling service provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mojo Media?

We were looking to expand our clientele by optimizing our online presence through a new website.

SOLUTION

What was the scope of their involvement?

Mojo Media has initially conducted thorough research to identify our market position and handpick industry-specific solutions to improve our brand. Based on their findings, they’ve built mockups for our website, which they’ve submitted to our team for approval and feedback. After implementing minor modifications, Mojo Media has finalized the platform’s design and launched the development phase.

What is the team composition?

My main point of contact is their project manager.

How did you come to work with Mojo Media?

One of my friends strongly recommended Mojo Media’s team to me. 

How much have you invested with them?

We’ve spent about $4,500 so far.

What is the status of this engagement?

Our ongoing partnership started in July 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Mojo Media’s efforts have rewarded us with an influx of customers and calls from interested clients, with the majority of those finding out about our services through Google. We’re only a small business, and we’re humbled by the continuous support and positive feedback that we’re receiving from friends and customers who’ve already seen and used our website.

How did Mojo Media perform from a project management standpoint?

We communicate via email and phone calls, and Mojo Media organizes their deliverables on Google Drive. From a project management perspective, they’re a communicative team that strives to meet our deadlines and pitch creative ideas that elevate the quality of our product.

What did you find most impressive about them?

Mojo Media goes above and beyond to deliver our professional needs while maintaining a sympathetic relationship with our team.

Are there any areas they could improve?

I honestly can’t point out anything negative about their performance. I’ve put the ball in the court, and Mojo Media has taken responsibility for bringing my business to a greater level.

Do you have any advice for potential customers?

Trust their process and welcome their insightful ideas.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Platinum Building Services, and we specialize in emergency services carpet cleaning for condominiums and rental buildings.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mojo Media?

We wanted to put together a website and send an email blast.

SOLUTION

What was the scope of their involvement?

Mojo Media created a website that could feature our services. They were in charge of the site's pictures, details, and data, and we just corrected some things along the way to ensure that what they prepared was an accurate representation of us. We still continue to avail of their services.

What is the team composition?

We’re just working with one person from Mojo Media.

How did you come to work with Mojo Media?

A friend recommended them, and I was impressed with the work they did. Since I liked what they created, I decided to give them a shot.

How much have you invested with them?

We’ve spent around $5,000.

What is the status of this engagement?

Our ongoing partnership started in April 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’m very happy with the outcome of their work. In terms of metrics, I believe that their contributions have allowed us to rank well on Google.

How did Mojo Media perform from a project management standpoint?

They have a good project management process; they listen to what we want, and they put together exactly what we request. In addition, they’re open to tweaking their work, which makes them very easy to work with. We communicate through phone calls and emails, and they're always available.

What did you find most impressive about them?

They have a lot of ideas for our project — things have definitely moved beyond brochures.

Are there any areas they could improve?

No, I’m very satisfied with their work and I can’t really see anything negative about our partnership.

Do you have any advice for potential customers?

Give them a lot of information about your company, and tell them what you want to see on your website.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director and nutrition coach of MAXIMUS Performance, and we’re a company that deals in youth sports training.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mojo Media?

We were trying to get a professional-looking website that would allow people to find us easily.

SOLUTION

What was the scope of their involvement?

We had a Zoom call with Mojo Media, and we discussed the project’s details and they sent us samples of their work. They didn’t create any sports websites before, but they went ahead and researched what other sports teams were doing and what other sports websites look like.

After that, they came back with detailed ideas that we could integrate into our website, and we provided them with a few pictures from our photo gallery. They then designed our website, and their work involved providing pictures, videos, and content. They also set up our Google My Business page, and they now continue to maintain our website.

What is the team composition?

We’re only working with one person from Mojo Media

How did you come to work with Mojo Media?

The people that created our videos recommended Mojo Media. We hired them because they came prepared to the meeting; we were impressed with the research they did. We also appreciated that they were upfront with us and told us that they couldn’t start the project right away because they were already working on another project.

How much have you invested with them?

We’ve spent $2,400.

What is the status of this engagement?

Our ongoing partnership began in February 2021. They completed the site in April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re getting a lot of inquiries on our contact form, website, and email — people can quickly find us. Our clients also tell us that they love our website, especially the ones who have been with us for a while now.

How did Mojo Media perform from a project management standpoint?

Mojo Media has been very communicative; they quickly get back to us whenever we have emails and questions. They’ve also been very accommodating and timely.

What did you find most impressive about them?

Their attention to detail impresses us the most.

Are there any areas they could improve?

No, I can’t think of anything they can improve.

Do you have any advice for potential customers?

They’ll work faster if you already know what you want before reaching out to them. In our case, we were used to people in the community being familiar with us so we didn’t really know what we wanted from the website. We just knew we wanted to get more customers so the Mojo Media team spent a lot of time researching for us.

BACKGROUND

Please describe your company and position.

I am the President of SpeechScience International Inc.

Describe what your company does in a single sentence.

We help our clients speak clearly confidently and persuasively in business and socially.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mojo Media to accomplish?

Design new website

SOLUTION

How did you find Mojo Media?

Referral

Why did you select Mojo Media over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Mojo Media were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired Mojo to design a new website for my business, and then get it up and running efficiently

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcome is that I now have an outstanding website that I am proud of.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded to my needs and delivered on time 100 % effectively and efficiently and even more.

What was your primary form of communication with Mojo Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to listen to my requests and respond immediatley and effectively.

Are there any areas for improvement or something Mojo Media could have done differently?

no they were perfect.

BACKGROUND

Please describe your company and position.

I am the Executive of A Pensive Man's Coffee

Describe what your company does in a single sentence.

International Trade

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mojo Media to accomplish?

• Logo
• Website

SOLUTION

How did you find Mojo Media?

Online Search

Why did you select Mojo Media over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Mojo Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The key deliverables for this project were a logo, website development, and a timely matter.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with this team was an outstanding experience! They were timely, highly communicative, and excelled at co-creating.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the process, they walked me through each step with clarity, ensuring everything I requested was accomplished while also offering valuable tips and suggestions to elevate the project. 

What was your primary form of communication with Mojo Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication to quality and collaboration truly stands out.

Are there any areas for improvement or something Mojo Media could have done differently?

I highly recommend this team to anyone looking for professionalism and expertise! I have no complaints.

BACKGROUND

Please describe your company and position.

I am a Consultant at GreensKeeper Asset Management

Describe what your company does in a single sentence.

Independent, owner-managed asset management company. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mojo Media to accomplish?

• Redesign our website

SOLUTION

How did you find Mojo Media?

Online Search

Why did you select Mojo Media over others?

• High ratings
• Good value for cost
• Quality of their work

How many teammates from Mojo Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Mojo Media to redesign our website in WordPress.  Key deliverables included:

• designing 15 custom pages
• mobile responsiveness
• SEO
• mailing list plug in
• contact forms

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of the custom web pages ensuring they were functional and met our standards for design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mojo Media was responsive and continuously provided updates.

What was your primary form of communication with Mojo Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Mojo Media was very responsive and open to feedback.  They came up with some great designs and continuously used our feedback to refine the work.

Are there any areas for improvement or something Mojo Media could have done differently?

We were happy with the overall project and it was a pleasure working with Sara & Mojo Media

BACKGROUND

Please describe your company and position.

I am the Owner of a marketing company

Describe what your company does in a single sentence.

Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mojo Media to accomplish?

• Get a new website design

SOLUTION

How did you find Mojo Media?

• Online Search
• Clutch Site

Why did you select Mojo Media over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Mojo Media were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a new website and branding

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Mojo Media resulted in a significant increase in website traffic and user engagement, demonstrating clear progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mojo Media's project management was exemplary. They consistently delivered items on time, and their responsiveness to our needs was impressive. Clear communication and proactive problem-solving ensured a smooth collaboration.

What was your primary form of communication with Mojo Media?

Virtual Meeting

What did you find most impressive or unique about this company?

I loved how Mojo Media made our website look awesome and totally different from the rest. They're really good at making things cool!

Are there any areas for improvement or something Mojo Media could have done differently?

Nope, Mojo Media nailed it! Couldn't think of anything they could have done better.

BACKGROUND

Please describe your company and position.

I am an employee of Pacific Camera Positioning Systems Inc.

Describe what your company does in a single sentence.

We are a design and development company specializing in robotics for motion picture applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mojo Media to accomplish?

Create a website that can be used as a promotional tool

SOLUTION

How did you find Mojo Media?

Referral

Why did you select Mojo Media over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Mojo developed a basic WordPress single-page website for me.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website looks great and provides me with what I needed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The website was delivered in a timely manner.

What was your primary form of communication with Mojo Media?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I do not have an answer for this based on the limited engagement

Are there any areas for improvement or something Mojo Media could have done differently?

I am not qualified to say. I am satisfied with my experience.