Storm Brain

BACKGROUND

Please describe your company and your position there.

I'm the Director of Strategic Partnerships at BankCard USA. We're a Merchant Service provider in business since 1993.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Storm Brain, and what were your goals?

BankCard USA's goal was to be able to find a premium digital marketing agency with an aligned vision of providing a "white glove" level of services to clients. We needed a partner that paid attention to detail, shared the same values, and work diligently to satisfy customers. We've worked on many projects together combining our expertise to impact brands with positive experiences.

SOLUTION

How did you select this vendor and what were the deciding factors?

StormBrain was one of the 5 providers we were looking at using. They surpassed every other outfit tremendously in every aspect. Blake runs an amazing operation there and knows how to create results for the customers that end up on his door step. His team is outstanding and everything is streamlined between them all internally. It made for a pleasant and highly efficient experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our work together has included a multitude of platforms like Shopify, Word Press, Instagram, and LinkedIn. Their branding strategies hooked every client we've worked with - they would breathe life into an idea. Every detailed was thoroughly planned for the Ecommerce design, content strategy, and down to the user interface - Everything worked well in unison. Their eCommerce marketing, ads, SEO experience, and social media management has been nothing short of positive results. - Their campaigns are impeccable.

How many people from the vendor's team worked with you, and what were their positions?

I've worked with the whole team over at StormBrain over time and I've never had a single negative experience with anyone. Everyone is about efficiency and results.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Every project we've worked on has exceed all expectations. Our clients have experience high increase of traffic to their website, massive increase in sales/revenue, and engagement on social media platforms. We wouldn't have used them if the results weren't impactful as they have been. I've entrusted them with many clients and large book of business.

Describe their project management style, including communication tools and timeliness.

Our work together only needs weekly follow ups on all projects that are all quick, efficient, and detailed. I never walk away from our meets confused about anything going on and I know exactly what our game plan entails to get work done. Communication is so key in these situations and they don't fall short in this regard. I'm constantly getting updates on everything in between on our weekly calls. Naturally challenges or road blocks occur...I've been nothing short of impressed when it comes to overcoming anything that may not go "as planned." I've never felt like things are falling a part or worried about not meeting deadlines. They work so diligently to produce results and present solutions.

What did you find most impressive or unique about this company?

They have tons of experience working with amazing brands that they've help launch. Their portfolio is unique in it's own way with every client they work with. Everything is custom tailored to fit the client no different than going to a tailor to get a suit made. There is no "one size fits all" mentality involved with the work these guys do.

Are there any areas for improvement or something they could have done differently?

I have nothing constructive criticism about Stormbrain as they are constantly looking at how they can improve themselves. Blake is looking at innovating himself as well as his company at a high level. This is why he's gained my respect and trust.

BACKGROUND

Please describe your company and your position there.

I'm the CEO and Founder of a probiotic water company, Kaylee's Culture.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Storm Brain, and what were your goals?

We hired Storm Brain to start the website for Kaylee's Culture from the ground up. They exceeded every expectation I had and handled every request any time of day in a very timely manner. They helped us integrate and plugged in every platform our product was sold on.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched for a web developer that could manage and build a vision I had for my company. Storm Brain was able to build and continue to work alongside me every step of the way.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Storm Brain supported and build Kaylee's Culture website from the ground up. They integrated different platforms via Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

I worked with 3 or 4 people from the beginning. Husband and wife, Leah and Blake then Jared came on and have communicated with all of them throughout the ongoing process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The first time we met in person and I gave them my vision.  They took that vision and made it into a reality. Not many people or companies can do that successfully.

Describe their project management style, including communication tools and timeliness.

In the beginning we communicated via phone calls and text but as time went on we were able to communicated efficiently via email on a regular basis.

What did you find most impressive or unique about this company?

What I loved most about Storm Brain was the professional manner of their work while being friendly and personable. I have also been ver impressed how quickly they handled everything I requested, no matter the time or day.

Are there any areas for improvement or something they could have done differently?

Every hiccup I came across and any bug we encountered, Storm Brain was able to handle it.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a consulting firm. We advise clients on housing, finance, policy, and strategies. We also conduct financial and data analyses and offer strategic management consulting to government and commercial clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Storm Brain?

We’ve been using the same website since launching our company in 2009. However, we wanted to enhance our website’s content and visuals, so we engaged Storm Brain to help build our brand image and increase brand awareness. Our goal was to transform our website into a more effective branding and marketing tool so that we could share our company and services with the public.

SOLUTION

What was the scope of their involvement?

First, we met with the Storm Brain team and explained our company’s goal, vision, and mission. We discussed our services and shared background information about our history and employees. After providing them with preliminary documentation, Storm Brain recommended updating the site with new content and designs that addressed the website’s problem areas. Then, they redesigned and redeveloped our website. 

Storm Brain has added a new feature that allows people with disabilities to access our site more easily. Aside from their web design and development efforts, they’ve also helped develop our new privacy policy. Our website features a page that outlines our focus areas and main business segments, including business advisory, digital mortgage, and government contracting. We also have separate pages for each business line that discuss our offerings in more detail. 

Additionally, we have an about us page that presents our executive leadership team’s bios, a careers page that hosts our job openings, and a contact us page that features our contact information and a contact form. Finally, we have a news page, which displays everything from company updates to blogs showcasing our industry expertise. 

Since revamping the website, Storm Brain has continued to help us upload new content in the form of blogs, event announcements, and press releases for our “News” page. The team has also shared best practices for how to position new content and updates effectively. They’ve also continued to maintain the site. 

What is the team composition?

We’ve worked with Blake (Founder & COO) and Jared (Digital Account Manager), who is our main point of contact. 

How did you come to work with Storm Brain?

We found Storm Brain through our CEO, who knew Blake and introduced us. 

What is the status of this engagement?

We began working with Storm Brain in September 2021, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our partnership with Storm Brain has positively impacted our business, brand awareness, and marketability. They’ve helped elevate our website to be on par with other leading firms, which has enhanced our overall brand image and garnered positive external feedback.

How did Storm Brain perform from a project management standpoint?

Storm Brain has managed the project well. Working with them has been easy, and they’ve been an excellent collaboration partner. The team has submitted deliverables on time and within budget. Jared has done a tremendous job responding to our many needs and accommodating our weekly requests. We typically communicate via email and phone. 

What did you find most impressive about them?

We’ve been impressed with Storm Brain’s excellent tools and technical expertise. Since they’re the experts, we’ve felt comfortable leaving the technical decisions up to them. 

Are there any areas they could improve?

I have nothing Storm Brain could improve on. 

Do you have any advice for potential customers?

I’d highly recommend engaging Storm Brain; they’re very easy to work with.

BACKGROUND

Please describe your company and your position there.

I'm leading business development for a technology company developing next-generation EV battery materials.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Storm Brain, and what were your goals?

Our website was created over 10 years ago, and since we didn't have in-house web developers, we hired Storm Brain to showcase our brand update and new strategy.

SOLUTION

How did you select this vendor and what were the deciding factors?

We shortlisted San Diego-based web developers and chose them based on their proposal and on-site pitch.

How many people from the vendor's team worked with you, and what were their positions?

Key people were:

• Leah - CEO
• Blake  - COO
• Jared - Account Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My company had key personnel changes within the Business Development and Marketing team. I joined the company in Jan, 2022 which required a bit of a restart. 

The key goal for the website redo was to have it go "live" ahead of our Series D investment announcement and press release. This was expected to happen in June, 2022.

• First key milestone was the "homepage" where StormBrain demonstrated both website style and content. My company's executive team provided detailed feedback and StormBrain was ready to move to the next stage.
• The next key milestone was the full site review. The site was fully functional and ready for my company's final feedback.
• The last milestone was final signoff and go "live". This was completed ahead of our Q2 board meeting and a few weeks ahead of our investor announcement.

Describe their project management style, including communication tools and timeliness.

Management style was formal checkpoints conducted in an informal, friendly way. We followed a clear process and I always knew what information or content I needed to prepare for the next checkpoint. 

What did you find most impressive or unique about this company?

With limited direction/guidance, Storm Brain was able to convey our message in a clear and creative way.

Are there any areas for improvement or something they could have done differently?

StormBrain's process and execution met all the requirements, so there wasn't anything significant that was missing. One possible improvement could be more formal checkpoints to make sure the process meets timing milestones. It worked for us, but it might be harder to cross the finish line with other clients.

BACKGROUND

Please describe your company and your position there.

I am the lead executive at the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Storm Brain, and what were your goals?

We hired them to come up with all sorts of ideas — they completely strategized from top to bottom the creation of our new website, and the advertising and marketing strategy that was implemented at launch, and have been running ever since.

SOLUTION

How did you select Storm Brain and what were the deciding factors?

Top to bottom, from he beginning of the proposal process, they were able to inspire confidence. We knew they could handle the job, and the lofty goals we had.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Following the proposal process - we worked with them on strategy, in developing the website core features and backend functionality. Moved from there into the front end design elements. A few months of the build process, and we were live. Once live, we began working with them on an ongoing bases - SEO and PPC campaigns.

How many people from the Storm Brain team worked with you, and what were their positions?

Maybe 5 or 6 at this point. Project managers, and developers/designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are constantly seeing growth, month over month, and this is a direct result of the activities and marketing efforts performed by Storm Brain.

Describe their project management style, including communication tools and timeliness.

Weekly calls, email --They are prompt and responsive.

What did you find most impressive or unique about this company?

Their team, their responsiveness, and their ability to deliver on their promises.

Are there any areas for improvement or something they could have done differently?

Not at this time.

BACKGROUND

Please describe your company and your position there.

Rocky Mountain Cannabis is a recreational cannabis retail company that caters to Colorado. I am the director of marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Storm Brain, and what were your goals?

We needed an updated website desperately, and the team at Storm Brain was incredibly amazing and acted swiftly to help us launch a new site in a swift timeline!

SOLUTION

How did you select this vendor and what were the deciding factors?

We've worked with them for SEO in the past, and new they were the ones to go to for this new website launch.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Stormbrain helped with EVERY aspect of this project. From product photography, optimization, web design and development, and everything in between. I couldn't be happier with how much they've helped us out here.

How many people from the vendor's team worked with you, and what were their positions?

3 Team member worked with us on this project. The owners Blake and Leah are always so great and easy to work with, and Jared is so incredibly quick to respond to our requests to this day.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are so proud of our new website. We don't have much to go off of other than the fact that our team and customers are so happy we made the switch to a new website. The pages load faster. The design is cleaner.

Describe their project management style, including communication tools and timeliness.

Stormbrain is incredibly friendly, transparent, and willing to help us with anything marketing related. They communicate effectively by way of zoom and email and are always open to last minute meetings if we need.

What did you find most impressive or unique about this company?

The fact that they are so easy to work with and are experts in the marketing realm is so important to highlight here. We have a limited team, and the ability to use them brings so much value to our company as a whole.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

Photographer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Storm Brain, and what were your goals?

We are working together with Storm Brain on my company Social Media Marketing and SEO. The results was great, my positions grow in Google and Instagram attract new audiences.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them here on Clutch, based on great review from previous customers.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

At the first meeting, we worked together to set the project goals. My main goal was to find new clients and grow my social media (Instagram and Facebook). After a short time, they get back to me with ideas for my approvement and we started our collaboration.

I am not sure about full range of tools they used but for sure we run ads on AdWords and Facebook (Instagram). I was easy communication and they always listen to me.

How many resources from the vendor's team worked with you, and what were their positions?

My main contact in their company was Leah, but I assume that some other people was working on this project too.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Adwords campaign was successful, we reach a good conversion rate, about 10 - 15% and bring new clients with whom I am working with now.

How effective was the workflow between your team and theirs?

We had a zoom calls and weekly updates, I am pretty happy with this.

What did you find most impressive or unique about this company?

Response rate and attention to the details.

Are there any areas for improvement or something they could have done differently?

No, not really.

BACKGROUND

Please describe your company and your position there.

I'm the Development Director for a type of financial institution called a Community Development Financial Institution (CDFI). We provide small business loans to LMI borrowers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Storm Brain, and what were your goals?

We are a fledgling organization that needed a digital presence built from the ground up.

SOLUTION

How did you select this vendor and what were the deciding factors?

They have done many outstanding projects before for our executive director.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Kick off meetings to discuss goals, timelines, needs, etc.
• StormBrain delivered new branding.
• StormBrain began website development.
• After several editing phases,
• StormBrain finalized the website.

How many people from the vendor's team worked with you, and what were their positions?

• Blake & Leah Nolan - founders & COOs
• Jared Kavalle - project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have a beautiful brand and website.

Describe their project management style, including communication tools and timeliness.

They use nice animations and screen shots to explain things easily and clearly. They are great with communicating directly and quickly.

What did you find most impressive or unique about this company?

That a small team could do such much work.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

Walters Management is a common interest development company located in both San Diego and Riverside Counties. I am one of 3 Senior Vice Presidents in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Storm Brain, and what were your goals?

We need someone to take over our social media program, deliver consistent messages to our homeowners and to assist with counteracting reviews from individuals that didn't understand the difference between the HOA and the management company.

SOLUTION

How did you select this vendor?

They assisted us with a revamp and rebranding of our website.

Describe the scope of their work in detail, including any steps and the final deliverables.

This is an ongoing effort that includes regular delivery of content, advice and new ideas about how to improve customer and client relations.

How many people from the vendor's team worked with you, and what were their positions?

We work with the owners Leah and Blake and media specialist Hilary.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Much of what we are doing does not have a measurable ROI, but we have enjoyed an increase in our Google ratings and have a better presence with our clients.

Describe their project management style, including communication tools and timeliness.

They are friendly, helpful. receptive to comments and feedback and timely with deliverables.

What did you find most impressive or unique about this company?

Their personal approach provides us with confidence that they care about our company.

Are there any areas for improvement or something they could have done differently?

Spell check!