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    San Diego, CA
    619.330.0730

B2B Website Design & Content Marketing

4.9
24 reviews

Bop Design is a B2B marketing and web design firm. We specialize in creating holistic marketing strategies that include B2B web design & development, content marketing, social media, SEO, logo design, branding and marketing collateral. Our focus is on B2B firms that want an external team of B2B branding specialists to enhance their brand positioning, build awareness and increase market share.

Why Bop Design?

“Bop” means to move, go forward and proceed. Our team of experts is reliable, responsive and dedicated to moving your business forward. We are 100% focused on B2B web design and marketing. Finding the right B2B marketing firm can be a tricky prospect. Larger, traditional marketing firms may do great work, but most focus on consumer brands and do very little B2B branding.

Bop Design understands that in order for a company to grow and acquire new ideal clients, a holistic B2B marketing approach is required. First, a firm needs to start with a solid foundation: compelling B2B branding, an innovative website design and educational marketing materials. Once the foundation is set, an engaging inbound marketing plan helps increase brand recognition and generate leads from content marketing, SEO tactics and social media.

We believe that every B2B company—regardless of its size—deserves cost-effective design and comprehensive marketing solutions. We work specifically with B2B—usually ones with fewer than 250 employees—that are serious about growing. Offering a wide array of branding services, we act as a tactical extension to your internal marketing department helping your firm achieve its marketing objectives.

READ MORE...
 
$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2008
Show all +
San Diego, CA
headquarters
  • Bop Design
    610 W. Ash Street, Suite 706
    San Diego, CA 92101
    United States
    619.330.0730
other locations
  • Bop Design
    520 Broadway Suite 200
    Santa Monica, CA 90401
    United States
    310.260.5552
  • Bop Design
    4590 Macarthur Blvd Suite 501
    Newport Beach, CA 92660
    United States
    949.701.4630
  • Bop Design
    25 Broadway 9th Floor
    New York, NY 10004
    United States
    888-670-7803

Portfolio

Key clients: 

Accounting, Biotech, Consulting, Engineering, Financial, FinTech, Health & Fitness, Medical, Software, Technology, etc.

B2B Website for CompView

The new CompView website created by Bop Design showcases the global network of AV manufacturers, dealers and partners that the company works with. The new website resonates with enterprise-level, multi-national companies who want an AV partner capable of doing business anywhere in the world. Visit the full website here. 

B2B Website for CTK Biotech

CTK Biotech is focused on quality and strives to stay ahead of changing market conditions.  With top notch experts at the helm, we identify and adopt new technologies, plan for upcoming trends and achieve commercialization as a result of our advances.  CTK invests heavily in research  to develop new products in response to market demands and continuously improve our point of care tests.  For each step of product development we have established a proficient pathway to convert scientific discoveries and the latest technologies into diagnostic solutions for use in the real world. Visit the full website here. 

B2B Website for A.O. Reed & Co

A 100-year old contractor based in San Diego, A.O. Reed needed to “step up its game” with its website and look like the established firm it is. The new website displays a more modern, clean and intuitive user interface and highlights family connections through multiple generations. You can visit the full website here. 

B2B Website for MeridianLink

MeridianLink developed a software solution that has become the industry standard for web-based credit technology. With many software web design projects under its belt, Bop Design was the perfect fit for MeridianLink. Bop created a new website design for the software firm that better resonates with decision makers at credit resellers and crediting information firms. The web design also serves as an engaging recruiting tool with a careers section that entices prospective clients about company culture, benefits, leadership, etc.

You can view the full website here. 

B2B Website for Perr&Knight

Perr&Knight hired Bop Design to create a new messaging platform and website that highlights their relentless pursuit in providing superior actuarial services and innovative software solutions to insurance companies across the globe. Taking the time to understand their complex service offering and unique SaaS solutions, Bop Design was able to create a website that sets them apart from their competition and resonate with their various target markets.

The new website will act as a “living, breathing resource center for both prospective and current clients, in addition to helping the firm grow by driving ideal visitors to increase client base. Visit the full website here. 

 

B2B Website for Melfred Borzall

Melfred Borzall is the global leader in horizontal directional drilling (HDD) Tooling. Bop Design created a new website with brand messaging that highlights the company’s 70+ years in business and complements channel partners’ (distributors’) business development efforts. You can visit the full website here. 

B2B Logo and Website Design for Axim

Bop Design was hired to help create and launch the Axim brand. Bop designed a corporate identity and website that highlight Axim’s proprietary system throughout and differentiate the firm from collection agencies. The new marketing platform empowers the sales team with a more credible website to reference. For full website visit here. 

B2B Website for TAG

TAG is a Southern CA based firm that has three different service areas—accounting, software and family CFO. The new website shows how these three offerings work seamlessly together. The stronger branding platform helps grow TAG’s overall business by giving them the marketing tools to better articulate the firm’s unique value proposition, drive ideal clients to the site and increase new client engagements. You can visit the full website here

B2B Website Design for Blue Sky eLearn

San Diego software company, Blue Sky eLearn, needed a new website design and branding guidelines that better showcased the company and its software as technology-driven and forward thinking–positioning the brand as global player. The end result is a B2B marketing platform that resonates with decision makers at associations that need to distribute content, live event managers, life science companies and other direct marketing professionals.

Reviews

4.9
24 reviews
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Web Redesign & Copywriting for Accounting Firm

"The website they built us really represents who we are as a company."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2012
Project summary: 

Bop Design designed and developed a new website for a public accounting firm. Key features include new taglines, images, and a blog.

The Reviewer
 
11-50 Employees
 
Irvine, California
Katie Sterling
Partner, Wertz & Company
 
Verified
The Review
Feedback summary: 

Bop delivered a website above and beyond expectations. Since launch, there has been a significant increase in web generated leads and high-quality employee applications. The team’s proactive approach and in-depth research continues to stand out as Bop begins work on new projects.

BACKGROUND

Introduce your business and what you do there.

I am a partner at a public accounting firm in California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bop Design?

Bop completely rebuilt our website for us. We really wanted a modern looking, outside the box website, and they were able to deliver.

SOLUTION

What was the scope of their involvement?

To start, we gave Bop examples of websites that we thought had a good theme or branding. They then presented us with a number of design and layout recommendations from which we chose. They then worked on rewording and populating the site with content including a blog, new photos, and key words based on our mission, values, and vision. They also created some really outstanding taglines that reflected our goal of reaching younger entrepreneurs.

What is the team composition?

We mostly communicated with their creative principle, but we also worked with a copywriter and a developer.

How did you come to work with Bop Design?

At the time we were considering redoing the website they actually cold called us, which turned out to be very fortuitous.

How much have you invested with them?

The project cost somewhere between $10,000­–$50,000.

What is the status of this engagement?

We began this project in 2012, and we are about to start a new initiative with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bop took our old website, which was truly awful, and created one that I am very proud of. It has helped us to recruit high quality employees who often comment on how they really got a feel for our culture just from looking at the site. Additionally, while most of our business comes from organic leads, we have seen a significant increase in the amount of leads generated from the site. The website they built us really represents who we are as a company, and the feedback we have received from potential employees and clients reflects that.

How did Bop Design perform from a project management standpoint?

We mostly speak over phone and email. They are very proactive at communication and setting follow-ups after any conversation.

What did you find most impressive about them?

Often times I will sit down with vendors and tell them our story and they will suggest something that in no way reflects who we are. Bop actually listened to us, did the work to understand who we are, and came back with ideas that reflected our culture. Every time they produced something for us it was on message and conveyed what we wanted.

Any advice for potential customers?

My advice would be to hire them. The time and effort they put in to understand who you are and what your end product should be is unbelievable. I can’t recommend them enough.

5.0
Overall Score We have really enjoyed working together.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are always very communicative and proactive about scheduling.
  • 5.0 Cost
    Value / within estimates
    The services we got for what we paid was definitely worth it.
  • 5.0 Quality
    Service & deliverables
    The delivered website was above and beyond our expectations.
  • 5.0 NPS
    Willing to refer
    I have already recommended them multiple times.

Website Redesign for Information Management Company

"Their up-front customer service and relationship building set a positive tone for the project."

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Oct. 2017
Project summary: 

Bop Design redesigned the front- and backend of a website. Their team provided concept development, UX design, content creation, content editing, and launch preparations. 

The Reviewer
 
201-500 Employees
 
Claysburg, Pennsylvania
Jamie Eichenlaub
Marketing Manager, NPC, Inc.
 
Verified
The Review
Feedback summary: 

The new site boasted a modern design, which easier to publish and edit content. The team was organized, assigning specific roles to smooth off handoffs between phases of the project. Their comprehensive reviews and responsive customer service made them a valuable partner.

BACKGROUND

Please describe your company and your position there.

I am the marketing manager at NPC, Inc., an information management and distribution solutions company based in Claysburg, PA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

We needed to re-design our website.

What were your goals for this project?

We wanted to clearly tell our story and show our target audiences why they would want to work for us or with us. Externally, we wanted to show our company as a solutions provider/strategic partner and not just a provider of capabilities and products. We wanted to highlight our offset printing, digital printing, fulfillment services. We wanted to use our messaging to position the organization for growth and transformation, moving away from the labeling us as only a “printer," a “government contractor," etc. We wanted to create a solid foundation for future marketing/communication efforts by using a CMS to make it easier to publish content and updates to the site.

SOLUTION

How did you select this vendor?

We submitted an RFP to a number of website design and development vendors. We used a criteria scorecard and interview process to determine the best fit for the project.

Can you go into detail about the services they provided and the scope of the project?

Bop handled front- and backend development, concept development, UX design, content creation, content editing, and our website's launch. Their team took a quality over quantity approach to our website redesign strategy, focusing largely on the stories presented to our target audiences rather than on traditional SEO. 

What was the team composition?

There were a dozen people on the website design and development team, each with their own specific role, making it easy to transition from one part of the project to the next.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new website design showcased a modern look and feel, and it was much easier for us to publish new content, new pages, and edit current pages.

How was project management arranged and how effective was it?

Once we ironed out the details on the goals and approach, the site content, design, and development stayed on schedule. Since each person on the Bop team had a specific role in the process, project management flowed nicely. Our handoffs during each phase of the project, from concept, content, design, to development, went smoothly. 

What did you find most impressive about this company?

Their up-front customer service and relationship building set a positive tone for the project. Their structured, comprehensive final review and rollout of the site contributed to a smooth launch. Their development team was always extremely responsive to any and all requests.

 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Website Redesign for Marketing Company

"They were able to understand our business and keep our content and designs true to our core values."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - June 2018
Project summary: 

Bop Design developed the front- and backend of the website. They designed the UX/UI and helped create new content

The Reviewer
 
51-200 Employees
 
Huntington Beach, CA
Business Development Manager, Advertising Company
 
Verified
The Review
Feedback summary: 

Bop Design's work significantly increased traffic and leads. Their team was responsive to feedback, maintaining a thorough understanding of the business's culture and values. They clearly communicated expectations and delivered quality designs.

BACKGROUND

Please describe your company and your position there.

I am the business development manager for a full-service media planning & buying agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

We were redesigning our brand and wanted to update our website to accurately reflect our company. We needed to revamp our old content and create new elements to beef it up.

What were your goals for this project?

We wanted a website that was visually appealing, modern and informative. We wanted our potential clients and job searchers to understand our company well and reach out to work with us.

SOLUTION

How did you select this vendor?

We wanted to find someone with a great first impression that could understand our business and translate our values into a cohesive site. Bop Design was reasonable in their pricing, and we felt confident that they were up to the challenge.

Can you go into detail about the services they provided and the scope of the project?

Bop Design developed the front- and backend of the website. They designed our UX/UI and helped create our content.

What was the team composition?

We worked with a core group of about four people, but experts in a specific field were assigned as needed. We also worked with a day-to-day project manager who informed of the next steps of the project and introduced any additional experts.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Based on the analytics we've received since the launch of our new site, traffic significantly increased. We also received several leads from potential clients.

How was project management arranged and how effective was it?

This was a long and complex project, and their project management handled it exceptionally well. Throughout the project, their team was responsive and addressed all of our many questions. The timeline was pushed back a bit because of the holidays, but overall communication and expectation management was excellent.

What did you find most impressive about this company?

We were impressed with their ability to closely listen to our vision and turn it into reality. They were able to understand our business and keep our content and designs true to our core values.

Are there any areas where they can improve?

Since launch, we experienced some glitches on the site. They were fixed quickly by the team once we brought them to their attention, but it would've been helpful if they a system to alert them of any malfunctions in real time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

User-Friendly WordPress Site Design Overhaul

“The Bop Design team was very easy to work with.”

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4.5

Quality: 
4.0
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Sept. 2015 - May 2018
Project summary: 

Bop Design conducted a design overhaul for a website and made it easy to modify internally. They developed the new platform on WordPress and integrated all the content the internal team contributed.

The Reviewer
 
11-50 Employees
 
San Diego, California
Stacy Johnson
Business Development Manager, American Cargoservice, Inc.
 
Verified
The Review
Feedback summary: 

After the new website launched, new customers have reached out with inquiries from all across the country. Bop Design was an effortless team to collaborate with. The platform they created is user-friendly and accessible to any employee, even those without prior experience with WordPress.

BACKGROUND

Please describe your company and your position there.

American Cargoservice is a full-service international and domestic freight forwarder. Since 1991, we’ve provided project logistics and transportation services for the alternative energy, mining, educational and manufacturing industries. As the business development manager, my primary responsibility is to manage our contract with the University of California system.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

We hired Bop Design to execute a complete website overhaul.

What were your goals for this project?

We wanted to create a user-friendly website that promoted our company as a well-established San Diego-based business. Ensuring that we could update the site in-house would help us keep the content fresh and relevant to our industry and customers.

SOLUTION

How did you select this vendor?

I sourced our industry partners and customers websites for mentions of web designers they used. Ultimately, we chose Bop Design because they promptly responded to us and had a local branch in San Diego.

Describe the project in detail.

Our company contributed the bulk of the content. Bop Design provided the process, structure, and design of the website. The team was responsive to our needs. They kept to the schedule while allowing for flexibility when we needed more time to provide content.

What was the team composition?

The team we worked with from Bop Design included Jeremy (Business Principal, Bop Design) and Emily (Project Manager, Bop Design).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve received inquiries nationwide from consumers.  Bop Design created a website for our company that’s easy to use, even for people with little to no prior knowledge of WordPress.

 

How effective was the workflow between your team and theirs?

Their project management style was very effective.

What did you find most impressive about this company?

The Bop Design team was very easy to work with.

Are there any areas for improvement?

They could have included a few days of hands-on WordPress training in the cost.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Website Revamp for Nonprofit Marketing Agency

"They built an amazing website that does everything we wanted it to plus a little more."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - May 2018
Project summary: 

Found on Clutch, Bop Design handled the complete redesign of a website. This included upgrading copy, images, interfaces, site pages, and more.

The Reviewer
 
51-200 Employees
 
Concord, New Hampshire
Cory Kizielewicz
Marketing Director, Concord Direct
 
Verified
The Review
Feedback summary: 

In only a few days of launching, the site’s bounce rate decreased dramatically and the time spent on the site tripled. Bop Design’s team led a seamless workflow, keeping the project on track. The end result turned out to be worth a lot than what was paid.

BACKGROUND

Please describe your company and your position there.

I’m the marketing director for an organization the helps nonprofits raise money through direct response. I oversee all our B2B marketing and sales outreach efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

We needed to completely reinvent our website from scratch.

What were your goals for this project?

We wanted to upgrade everything, including copy, images, function, analytics, interfaces, pages, etc. We needed a brand-new site.

SOLUTION

How did you select this vendor?

I found them on Clutch, reviewed highly for B2B websites. We gathered proposals from them and two other firms. All three were comparable in price, but Bop's B2B experience was drastically more robust than the others.

Describe the project in detail.

We began with an overview of our wish list for the new site. We also provided Bop with market research outlining our brand position within the industry. Collaboratively, we decided which pages to create and how the visitor journey should flow between pages.

Bop wrote some of the best copy I've ever seen and selected image options. They presented us with two homepage examples, and we picked the elements we liked most from each. They then proceeded to design the remaining pages. We handled the editing while they produced the site.

What was the team composition?

We began with an introductory meeting with everyone that would be involved. We mainly worked with a copywriter, their lead developer, or their lead creative director.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within the first three days of launching the new site, we saw our bounce rate drop from over 70% into the mid 40's. Also, the time spent on the site tripled, from two minutes spent on average to six.

How effective was the workflow between your team and theirs?

It was great! They were patiently persistent with us and kept us on track with deadlines.

What did you find most impressive about this company?

They built an amazing website that does everything we wanted it to plus a little more. It all works better than we thought it would. None of us could believe that we got so much for the money we spent. If we had paid double than what we did, it still would’ve been a good deal.

Are there any areas for improvement?

No. I'd hire them again in a heartbeat.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing for Manufacturing Company

"Although they are a boutique agency, they have the expertise and bandwidth to tackle any marketing need."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2017 - Ongoing
Project summary: 

After an extensive discovery and employee interview phase, Bop Design updated web content and generated designs. They are currently implementing SEO, enhancing our UX/UI, and creating content for our blog.

The Reviewer
 
51-200 Employees
 
Tijuana, Mexico
Business Development, IVEMSA
 
Verified
The Review
Feedback summary: 

The website's traffic has increased since Bop Design's involvement. Their hands-on approach fosters seamless workflow and promotes collaboration. Their expertise, quick execution, and professionalism exemplify their value as a partner.

BACKGROUND

Please describe your company and your position there.

IVEMSA is an outsourcing management and compliance services company in Mexico. We help foreign companies set up operations in Mexico and provide the management services so they can concentrate on their core business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

We hired Bop to help with our overall digital marketing strategy and brand positioning.

What were your goals for this project?

We needed to improve our branding, content, and digital marketing strategy.

SOLUTION

How did you select this vendor?

After having interviewed several agencies, we saw that Bop was able to grasp our requirements well. They were very conscious of our budget and didn't oversell their service. We also liked the fact that they were straight to the point.

Describe the scope of their work in detail.

Bop Design thoroughly interviewed our team to understand our value proposition and target market. From there, Bop worked on revamping our websites content with a straight-forward approach and stellar design.

Their team is currently working on SEO and optimizing the website's UX/UI. They are also helping us create full-bodied content for our blog.

What was the team composition?

We work directly with the Bop's principals and their team of collaborates. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website has seen an uptick in traffic, and we are starting to see more prospects which will hopefully turn to clients. Our sales cycle is quite long, so the results of our engagement will emerge further in the future. However, the quality of their work so far is immediately noticeable. 

How effective was the workflow between your team and theirs?

Their hands-on team makes workflow seamless and collaborative. Although they are a boutique agency, they have the expertise and bandwidth to tackle any marketing need.

What did you find most impressive about this company?

We are impressed by their overall professionalism, know-how, follow through, and quick execution of requests.

Are there any areas for improvement?

No, so far everything is great.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Redesign for Manufacturing Company

"We've received very positive feedback about our updated UX and have gained an unprecedented increase in business conversions."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Sept. 2015
Project summary: 

Bop Design upgraded and redesigned the UI/UX of a website to industry standards. 

The Reviewer
 
11-50 Employees
 
Edinburgh, Indiana
 
Verified
The Review
Feedback summary: 

The updated site prompted an unprecedented increase in business conversions. The new UI improved organization which increased ease of access to portfolios and secured trustworthiness to new customers. The final results displayed staggering presentation improvements from the old site. 

BACKGROUND

Please describe your company and your position there.

I am the owner of Connectronics, Inc. We are a vertically integrated manufacturer of Radio Frequency (RF) connectors, adapters, and components. We design and build a wide variety of standard and custom connectors with low minimums and fast turnaround capabilities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

Our website launched in the early 2000s and was outdated. It had a negative impact on our customer's perception of us. We selected Bop Design to redesign the website and create new content for the site.

What were your goals for this project?

We needed an easy-to-maintain website that allowed us to make updates and posts to reflect new products and trade show events. We also needed to restructure the site's hosting and management arrangements. 

SOLUTION

How did you select this vendor?

We researched available B2B-focused design firms and conducted phone screens with four potential partners. We received proposals from two finalists and selected Bop Design due to their overwhelming amount of experience in the B2B arena. They clearly articulated their vision for post-launch website maintenance efforts which was a vital consideration for our project. 

Can you go into detail about the services they provided and the scope of the project?

Bop Design executed website user interface design, development, and implementation. They created the graphical and copy content for the site with collaboration and input from our team. Bop Design also provided full implementation support, troubleshooting, and a detailed user manual for us to reference.

What was the team composition?

Bop Design provided a project manager, copywriting and search optimization experts, and technical resources to develop and implement the website.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The improvements were staggering compared to the old site. We've received very positive feedback about our updated UX and have gained an unprecedented increase in business conversions. The improved UI have allowed new customers to easily access our portfolios and be reassured of our experience. 

How was project management arranged and how effective was it?

Bop Design assigned a project manager from the beginning to the completion of the project. He was our primary point of contact and always followed through on our requests, questions, and deliverables.

What did you find most impressive about this company?

Bop Design's B2B focus is what set them apart. They understand the unique aspects of B2B marketing in ways that a B2C subject matter expert may not.

Are there any areas where they can improve?

We were completely satisfied and happy with the results.If anything, a rough framework for future enhancements and their costs would have been convenient. 

5.0
Overall Score I would gladly partner with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met every deadline and milestone on the project.
  • 4.0 Cost
    Value / within estimates
    Bop Design's costs were worth the results.
  • 5.0 Quality
    Service & deliverables
    They completely satisfied and exceeded our expectations.
  • 5.0 NPS
    Willing to refer
    I would gladly tell others about our experience.

Platform Redesign for Tactical Communications Firm

"I feel privileged to be able to collaborate with Bop."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Jan. 2018
Project summary: 

Bop Design conducted a comprehensive website modernization effort for a tactical communications platform, deploying up-to-date technologies to reflect front-line research and development.

The Reviewer
 
51-200 Employees
 
Los Angeles, California
Jimi Henderson
VP of Sales, Silvus Technologies
 
Verified
The Review
Feedback summary: 

Through Bop Design’s attention to detail and candid feedback, the updated website provided a more polished online presence. The team’s creativity, seamless milestone progression, and responsiveness contributed to a valuable partnership.

BACKGROUND

Please describe your company and your position there.

I’m the vice president of sales at Silvus Technologies, which was founded in 2004 to bring the revolutionary benefits of multiple-input multiple-output (MIMO) communication technology to the transmission of high-fidelity video, voice, and data in harsh conditions. Silvus assembled a team of scientists and engineers to pursue U.S. government-funded research and development opportunities that address severe multipath, non-line-of-sight (NLOS) propagation, interference, high mobility, and spectrum congestion. As of today, Silvus has successfully executed more than $56 million in contracts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

Our previous website was created in 2012. It looked outdated and did not properly reflect the cutting-edge work we do.

What were your goals for this project?

We wanted to surpass our competitors’ online presence with a polished and media-rich platform that reflects the quality of our products. 

SOLUTION

How did you select this vendor?

We solicited bids from three local vendors. One vendor was fully committed but referred us to Bop, explaining that Bop competes with them for many projects and always produces high-quality work. Of the proposals, Bop’s was by far the most impressive and professional and conveyed their creative aptitude and attention to detail. They have the whole process down to a science.

Describe the project in detail.

Bop pitched two different concepts that met our needs. The process of refining the website to suit our needs was interactive, and they responded to all requests while saving us from bad ideas on a few occasions. The website was completed within six months.

What was the team composition?

Bop assembled an impressive team of experts, each specialized in a certain area. They were all competent and professional. 

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

After comparing our current website to the old one, I think the results speak for themselves.

How effective was the project management?

The progression from design to development to launch went seamlessly as we were handed off from one team member to the next.

What did you find most impressive about this company?

On the surface, they seemed like a best-in-class marketing company. Now that our project is complete, I can definitively say they are a tremendous asset. I feel privileged to be able to collaborate with Bop.

What tips or recommendations do you have?

Check out their past work for other companies. If your B2B company is looking to enhance your profile in the market, Bop can help. 

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Site Dev for Roofing Manufacturer

“They worked tirelessly to ensure we were happy with the website design and deployment.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2017 - Jan. 2018
Project summary: 

Bop Design provided end-to-end development services for a website that features roofing supplies. The team helped with design, coding, testing, and deployment.

The Reviewer
 
11-50 Employees
 
Newbury Park, California
Eric McClung
President, R&S Manufacturing and Sales
 
Verified
The Review
Feedback summary: 

The newly launched site received positive reviews from test users. Despite delays in content delivery, the team still met deadlines and were willing to provide additional services at no extra cost. The creative principal was also directly involved in the project.

BACKGROUND

Please describe your company and your position there.

I am the president of a company that manufactures a wide array of rooftop components for the pre-engineered metal building industry. We make roof curbs, skylights, smoke ventilators, roof hatches, and roof safety products. We ship products nationwide as well as to several international customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

We hired them to design, build, and deploy a new company website.

What were your goals for this project?

We operate in a very competitive market, so the presentation of our products and capabilities was paramount. Our primary goals include providing intuitive online access to product documents, installation guides, and contact information. We also wanted to improve the ability of users to submit quote requests online. Lastly, we wanted to build on a platform that allows for efficient expansion of features and functionality.

SOLUTION

How did you select this vendor?

We conducted a market search of companies that best fit the project scope and who specialized in B2B web site services. After requesting quotations from five agencies, we interviewed three of them. We selected Bop Design because their portfolio aligned with our vision for the site and the proposed budget was on target. In addition, they developed using the WordPress platform, which would allow us to directly manage content and images in-house.

Describe the project in detail.

To gain a thorough understanding of our goals for the new site, Bop started with a series of conference calls and questionnaires. They then provided a set of baseline concepts for us to choose from. After the baseline design was established, we received a more comprehensive mockup of the website. They provided several revisions until we were happy with the design.

Once the design concept was complete, we received access to GatherContent, allowing us to easily supply content, images, and documents. Once the content was complete, they executed the actual build for about 2.5 months, including quality assurance (QA) and approval from our team. Bop then handled the deployment of the site as well as redirects from our old site.

What was the team composition?

The team consisted of roughly six members: a project manager (PM), two developers, two designers, and a content specialist. There may have been others involved that interacted directly with the PM.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Our website has only deployed recently, so we do not have metrics to share at this time. However, we've asked a few key customers to review the new site, and they have all conveyed a very positive response. If our customers approve, then I'd say the project achieved one of our primary goals.

How effective was the project management?

It was a clean process. Aside from GatherContent, they utilized BugHerd to track and address site issues during QA. Our project manager was very responsive and did not hesitate to request feedback from their internal specialists to help us make key decisions. Those types of services were not specifically spelled out in the contract, but they were more than willing to help whenever possible. Their team was very easy to work with, and it was a great experience overall.

What did you find most impressive about this company?

I was impressed by their superior design services. We appreciate the personal attention we received from their creative principal, who is the driving force behind their approach to web design. The Bop team was excellent at taking feedback and finding ways to achieve our goals while ensuring an excellent web user experience.

What tips or recommendations do you have?

As a small business, we have limited internal resources for content development. In addition, we underestimated the time needed to develop web content, images, documents, etc. Ideally, content should be developed ahead of time, or at least scoped and assigned before the project starts. This will cut down on the number hours required during the build and prevent delays in deploying the site.

5.0
Overall Score They helped us achieve our goals. We look forward to future projects with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Bop was excellent at sticking to their stated milestones. The site was deployed on schedule.
  • 5.0 Cost
    Value / within estimates
    Bop Design provided a very fair price up front. More importantly, they stuck to the budget despite going above and beyond the original scope.
  • 5.0 Quality
    Service & deliverables
    They worked tirelessly to ensure we were happy with the website design and deployment.
  • 5.0 NPS
    Willing to refer
    I would not hesitate to recommend Bop Design to a friend.

SEO, Content Creation & Conversion Optimization for IVF Company

“Bop is always responsive to our needs… [and] accommodating, even during our most intense months.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2016 - Ongoing
Project summary: 

Broadly supporting the online presence and PR efforts of a medical service provider, Bop Design assists with social media and AdWords campaigns, review responses, SEO, and content for print and digital media.

The Reviewer
 
11-50 Employees
 
San Diego, California
Dionne Mameshin
Marketing Manager, Reproductive Partners
 
Verified
The Review
Feedback summary: 

More comprehensive than previous collaborators, Bop has improved online visibility and reduced cost-per-acquisition by roughly 80%. Responsive and well organized, they provide a wide variety of offerings with positivity and timeliness.

BACKGROUND

Introduce your business and what you do there.

Reproductive Partners Fertility Center San Diego is an in vitro fertilization company that helps people build their families. We maintain several field liaisons in the San Diego area, including the University of California San Diego, local OBGYNs, and other physicians. I am the marketing manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bop Design?

Growing our patient base is very important to us. The field is highly competitive, but our physicians have some of the highest success rates in the nation. We wanted to strengthen our online presence and PR campaigning to connect with more potential patients and increase our conversion rates.

SOLUTION

What was the scope of their involvement?

Online, they’ve helped with our social media accounts, our website’s SEO [search engine optimization], and our AdWords campaign. They also assist with our print materials and other content. They also work to improve our cost effectiveness. They research which key words work best for us, inserting stronger words and removing negative ones that weren’t driving conversion. They’ve also developed good taglines for us.

They ramp up their involvement when we have conferences or events to prepare for, increasing our content and design. They occasionally provide us with a medical writer, and they have a variety of resources at their disposal to meet our needs.

What is the team composition?

I work mostly with Rachel [Content Marketing Director, Bop Design], who helps in our social media and blog posting. I also work with Jeremy [Business Principal, Bop Design], who runs our AdWords campaign, and Danielle [Lead Designer, Bop Design] does some of our design work.

How did you come to work with Bop Design?

A videographer we worked with recommended them. I did some research on them, and liked their strong online presence and sample websites. We looked at three different companies. After a phone interview, we brought them in for an in-person meeting. Our medical director really liked their work, their attitudes, and responsiveness.

What is the status of this engagement?

We started working together in February 2016, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bop is much more comprehensive than previous companies we’ve worked with. They’ve really improved our online visibility, and we’ve seen a phenomenal impact on our cost per patient acquisition.  Before their involvement, we spent close to $200 in AdWords per acquisition, which they’ve gotten down to $25–$40 per acquisition. The team we worked with before them was nowhere near as good as they are.  

We currently have a smaller team of physicians, so our capacity is in flux. Bop is always responsive to our needs, and has increased our business whenever we can accommodate growth.

How did Bop Design perform from a project management standpoint?

They’re well-organized, timely, responsive, and have great attitudes through the process. They give us any information we request, and explain things in a great way. Rachel is wonderful, responsive and prompt. As soon as she sees a change, be it a new review or post, she lets us know. She’s great with reputation management and coming up with responses to both positive and negative reviews on Yelp, Google, or social media. Jeremy is also very responsive when I work with him.

Rachel and I communicate at least twice a week, mostly by email, but sometimes by phone. Our phone and in-person meetings have scaled back since the beginning of the project. They provide us with monthly reports and updates, and are willing to brainstorm or discuss an issue. Their summaries are comprehensive, and they’re always available to answer questions. Their turnaround times are quick, and in months we scale up their involvement, they’re always on top of everything.

What did you find most impressive about them?

Their attitude and their adaptability. They’re accommodating, even during our most intense months. They have the capacity to help us more when we need it, and always stay positive.

Are there any areas they could improve?

The only area we don't take advantage of is the medical writing because our physicians prefer to do their own blogs.

Do you have any advice for potential customers?

Give them as many specific details as you can, and go through everything that can help you meet your goals.

5.0
Overall Score They do a wonderful job, and are great to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re very flexible and timely.
  • 4.5 Cost
    Value / within estimates
    Some of the issues we face are on our side.
  • 5.0 Quality
    Service & deliverables
    They follow up on everything, and provide us with regular reports.
  • 5.0 NPS
    Willing to refer
    I have already referred them to a couple of people.