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    San Diego, CA
    619.330.0730

B2B Website Design & Content Marketing

4.9
32 reviews
Gold
VERIFIED

Bop Design is a B2B marketing and web design firm. We specialize in creating holistic marketing strategies that include B2B web design & development, content marketing, social media, SEO, logo design, branding and marketing collateral. Our focus is on B2B firms that want an external team of B2B branding specialists to enhance their brand positioning, build awareness and increase market share.

Why Bop Design?

“Bop” means to move, go forward and proceed. Our team of experts is reliable, responsive and dedicated to moving your business forward. We are 100% focused on B2B web design and marketing. Finding the right B2B marketing firm can be a tricky prospect. Larger, traditional marketing firms may do great work, but most focus on consumer brands and do very little B2B branding.

Bop Design understands that in order for a company to grow and acquire new ideal clients, a holistic B2B marketing approach is required. First, a firm needs to start with a solid foundation: compelling B2B branding, an innovative website design and educational marketing materials. Once the foundation is set, an engaging inbound marketing plan helps increase brand recognition and generate leads from content marketing, SEO tactics and social media.

We believe that every B2B company—regardless of its size—deserves cost-effective design and comprehensive marketing solutions. We work specifically with B2B—usually ones with fewer than 250 employees—that are serious about growing. Offering a wide array of branding services, we act as a tactical extension to your internal marketing department helping your firm achieve its marketing objectives.

READ MORE...
 
$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2008
Show all +
San Diego, CA
headquarters
  • 610 W. Ash Street, Suite 706
    San Diego, CA 92101
    United States
    619.330.0730
other locations
  • 520 Broadway Suite 200
    Santa Monica, CA 90401
    United States
    310.260.5552
  • 4590 Macarthur Blvd Suite 501
    Newport Beach, CA 92660
    United States
    949.701.4630
  • 25 Broadway 9th Floor
    New York, NY 10004
    United States
    888-670-7803

Portfolio

Key clients: 

Accounting, Biotech, Consulting, Engineering, Financial, FinTech, Health & Fitness, Medical, Software, Technology, etc.

B2B Website for CompView

The new CompView website created by Bop Design showcases the global network of AV manufacturers, dealers and partners that the company works with. The new website resonates with enterprise-level, multi-national companies who want an AV partner capable of doing business anywhere in the world. Visit the full website here. 

B2B Website for CTK Biotech

CTK Biotech is focused on quality and strives to stay ahead of changing market conditions.  With top notch experts at the helm, we identify and adopt new technologies, plan for upcoming trends and achieve commercialization as a result of our advances.  CTK invests heavily in research  to develop new products in response to market demands and continuously improve our point of care tests.  For each step of product development we have established a proficient pathway to convert scientific discoveries and the latest technologies into diagnostic solutions for use in the real world. Visit the full website here. 

B2B Website for A.O. Reed & Co

A 100-year old contractor based in San Diego, A.O. Reed needed to “step up its game” with its website and look like the established firm it is. The new website displays a more modern, clean and intuitive user interface and highlights family connections through multiple generations. You can visit the full website here. 

B2B Website for MeridianLink

MeridianLink developed a software solution that has become the industry standard for web-based credit technology. With many software web design projects under its belt, Bop Design was the perfect fit for MeridianLink. Bop created a new website design for the software firm that better resonates with decision makers at credit resellers and crediting information firms. The web design also serves as an engaging recruiting tool with a careers section that entices prospective clients about company culture, benefits, leadership, etc.

You can view the full website here. 

B2B Website for Perr&Knight

Perr&Knight hired Bop Design to create a new messaging platform and website that highlights their relentless pursuit in providing superior actuarial services and innovative software solutions to insurance companies across the globe. Taking the time to understand their complex service offering and unique SaaS solutions, Bop Design was able to create a website that sets them apart from their competition and resonate with their various target markets.

The new website will act as a “living, breathing resource center for both prospective and current clients, in addition to helping the firm grow by driving ideal visitors to increase client base. Visit the full website here. 

 

B2B Website for Melfred Borzall

Melfred Borzall is the global leader in horizontal directional drilling (HDD) Tooling. Bop Design created a new website with brand messaging that highlights the company’s 70+ years in business and complements channel partners’ (distributors’) business development efforts. You can visit the full website here. 

B2B Logo and Website Design for Axim

Bop Design was hired to help create and launch the Axim brand. Bop designed a corporate identity and website that highlight Axim’s proprietary system throughout and differentiate the firm from collection agencies. The new marketing platform empowers the sales team with a more credible website to reference. For full website visit here. 

B2B Website for TAG

TAG is a Southern CA based firm that has three different service areas—accounting, software and family CFO. The new website shows how these three offerings work seamlessly together. The stronger branding platform helps grow TAG’s overall business by giving them the marketing tools to better articulate the firm’s unique value proposition, drive ideal clients to the site and increase new client engagements. You can visit the full website here

B2B Website Design for Blue Sky eLearn

San Diego software company, Blue Sky eLearn, needed a new website design and branding guidelines that better showcased the company and its software as technology-driven and forward thinking–positioning the brand as global player. The end result is a B2B marketing platform that resonates with decision makers at associations that need to distribute content, live event managers, life science companies and other direct marketing professionals.

Reviews

4.9
32 reviews
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Web Design for IT Security Software Company

"The overall feedback from our founder and existing customers has been positive."

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4.0

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Jan. 2019
Project summary: 

Bop Design designed a WordPress site to compete within a competitive market. The team implemented custom overlays and assisted with content creation and editing. The site recently went live.

The Reviewer
 
11-50 Employees
 
Austin, Texas
Kelly Cottrell
Marketing Director, Respond Software
 
Verified
The Review
Feedback summary: 

Users are pleased with how easy to use the site is. Engagement has increased. Bop Design delivered a professional and user-friendly site. Their efficient communication is noteworthy. They worked hard to produce work within the discussed timeframe. Customers can expect a creative design team.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing at Respond Software, an IT security software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bop Design?

We’re in a crowded market and hired Bop Design to build a professional website that focuses on what we do at the company.

SOLUTION

What was the scope of their involvement?

Bop Design created our WordPress site, starting with outlining, copywriting, copy editing, and design. Their team produced various designs. We picked one, and the engagement evolved from there. Laura (Art Director, Bop Design) spearheaded the design efforts. They implemented different overlays to the site, which makes it easier to customize and make changes from our end as we grow.

What is the team composition?

I primarily interacted with Robin (Web Content Director, Bop Design), Kara (Creative Principal, Bop Design), Emily (Project Manager, Bop Design), and Laura.

How did you come to work with Bop Design?

I did online research and then interviewed three companies. After meeting with Jeremy (Business Principal, Bop Design), I was impressed with Bop Design.

How much have you invested with them?

We spent $45,000.

What is the status of this engagement?

We worked with Bop Design between October 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site recently launched. Users are staying on the webpage longer. The overall feedback from our founder and existing customers has been positive. They’ve commented on how simple it is to find information and messaging.

How did Bop Design perform from a project management standpoint?

Bop Design managed the whole project. We didn’t trust them entirely in the beginning, but they ended up doing a fantastic job. Emily was in charge of production. I was impressed with the testing aspect of the process. I’ve worked with a lot of websites in the past and know how hectic the last couple weeks can be. But Bop Design had a seamless and smooth process to get our company through it. Their team used ContentGatherer and BugHerd.

What did you find most impressive about them?

I appreciated their excellent communication and their ability to hit deadlines.

Are there any areas they could improve?

I can’t think of anything at this time.

Do you have any advice for potential customers?

Clients should trust their team and listen to their input.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Brochure & Web Design for Forecasting Services Firm

"Many people have said that the new site is a dramatic improvement over the old one."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Jan. 2019
Project summary: 

Bop Design developed and designed marketing brochures, as well as a new WordPress website from scratch.

The Reviewer
 
11-50 Employees
 
New York, New York
Director, Forecasting Services Firm
 
Verified
The Review
Feedback summary: 

Interest in the business has increased markedly since the engagement began. Expertise, flexibility, and meticulousness were hallmarks of their work. Bop Design accepted constructive input well, but also brought creative ideas of their own to the table at a reasonable value.

BACKGROUND

Introduce your business and what you do there. 

I'm a director at a forecasting services firm. We help people anticipate the future with greater precision by providing them with the best probability forecasts money can buy. Among other things, I'm responsible for technology and communications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bop Design? 

We offer many different services and part of our pitch involves changing the way organizations think about the future. That can be a tough thing for people to wrap their heads around. Our marketing challenge was to tell a cohesive story about who we are, what we do, and how we can help.

SOLUTION

What was the scope of their involvement? 

Bop Design started out with several in-depth discussions with myself, as well as our CEO president, and CTO. They took time to understand who we are, and then they proposed language to describe our various services. We worked together to refine that language, and then they packaged that language into a set of brochures. 

From there, we elaborated on the brochure content to produce a new website. Bop Design built the platform from the ground up. They borrowed some existing content from the old site and rebuilt it on WordPress. 

What is the team composition?

I worked with a project manager who oversaw a team with a variety of skills. Their copywriter helped us come up with snappy language. We also worked with a visual design expert who helped with the brochure color scheme and fonts, as well as the website layout. A technical team leader worked with us during the website phase. There was also a sales lead who got me on board in the beginning.

How did you come to work with Bop Design? 

I found them on Google by searching for marketing and branding agencies. Their pitch was that B2B marketing is different. That seemed right to me, and the fact that they led with that message helped them stand out. 

How much have you invested with them?

We spent about $32,000.

What is the status of this engagement? 

We worked together from August 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re just now starting to put all their hard work to good use. We've received substantial interest in our services after we distributed the brochure at a large dinner for over 500 people in San Francisco. 

Switching to a content management system for our website makes updating it easier, and it allows us to publish new content without involving our IT staff. Many people have said that the new site is a dramatic improvement over the old one. They describe it as clean and professional, and one that tells a coherent story. 

How did Bop Design perform from a project management standpoint?

Their team was great—very responsive to my requests for assistance. We used BugHunter for the website, which was helpful. It let us drop pins on the staging site to say where things should be fixed. We also used shared files and Dropbox for the copy editing. We communicated through email, as well as video calls so they could share their screen. I always prefer to communicate by phone. They were okay with that and would call me. 

What did you find most impressive about them? 

Their flexibility was excellent because this was not an easy marketing job. We’re not a cookie cutter company, neither a consulting firm nor a research firm. It's a tough thing to articulate succinctly and coherently. Bop Design was a helpful adviser for a tough task.

I wasn’t an easy client. Sometimes it took a while for me to get feedback to them. I also was picky in my comments. They rarely pointed out the scope of our agreement and instead rolled with the punches to get the job done. For that, I am very grateful.

Are there any areas they could improve? 

I don't think so. I can think of lots of things I could have done better on our side, but I think they did a great job. 

Do you have any advice for potential customers? 

In the beginning, Bop Design will send questions designed to stimulate creative thinking. Take that discovery phase seriously. Make sure to provide thoughtful answers, and find consensus with the key stakeholders in the project. Then share a clear direction with Bop Design. Don't send them mixed messages.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for an Engineering Company

“The site has amazing UX/UI, and it’s incredibly easy to navigate.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Bop Design developed a WordPress site, collaborating with the in-house team to establish expectations and design ideas. They provided various services, such as copywriting, SEO, and analytics.

The Reviewer
Alex Montelongo
Marketing Manager, EngineeringPeople
 
Verified
The Review
Feedback summary: 

Bop Design was responsive and communicative, providing regular reports and thorough answers when requested. They did exceptional work that exceeded project goals, creating a site that is optimized and up to date. The partnership was so effective that plans are in the work for another engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager for EngineeringPeople, a company that develops augmented reality (AR) applications, primarily at the enterprise level.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bop Design?

Our website was extremely outdated and didn’t reflect our current AR offerings. We needed a partner to refresh our site.

SOLUTION

What was the scope of their involvement?

We collaborated closely with Bop Design, answering their questions about what we wanted the site to look like and how we wanted it to function They helped with the entire dev process, including copywriting, designing, SEO, and creative content. The site is on WordPress, and Bop Design integrated analytics to measure improvements.

What is the team composition?

We mainly worked with three people.

How did you come to work with Bop Design?

I found them online. I liked the work they’d done previously, so I hired them.

How much have you invested with them?

We spent around $30,000.

What is the status of this engagement?

This project lasted from February–May 2018. We’re currently making plans for them to update our website soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site has amazing UX/UI, and it’s incredibly easy to navigate. Unlike before, it now reflects all of our offerings and matches current digital trends.

How did Bop Design perform from a project management standpoint?

We mainly communicated via email and phone, whichever was easiest for us. They often provided biweekly reports and were highly responsive, thoroughly explaining their answers.

What did you find most impressive about them?

The quality of their work exceeded our expectations.

Are there any areas they could improve?

No.

Do you have any advice for future clients of theirs?

They’re the experts, so trust them and don’t micromanage.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They finished before the deadline.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Public Accounting Firm

"Bop Design broke a large project down into simple components and stayed on track every step of the way."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Jan. 2017
Project summary: 

Bop Design redesigned a website on WordPress to increase lead generation and reflect a new logo. They also implemented SEO and provided testing services once the site was completed.

The Reviewer
 
51-200 Employees
 
Irvine, California
Meagan Hayes
Director of Marketing, Haskell & White LLP
 
Verified
The Review
Feedback summary: 

The new site has seen a substantial increase in leads and a ten-fold ROI. Bop Design demonstrated in-depth knowledge and organization throughout the project. They provided updates on changes during testing using tools and provided valuable insights into web design and SEO.

BACKGROUND

Please describe your company and your position there.

I am the marketing director for Haskell & White LLP, a full-service public accounting firm located in Southern California.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

We engaged Bop Design to redesign our website as a WordPress platform.

What were your goals for this project?

Our original site was difficult to update and lacked mobile compatibility. We wanted to update it for future lead generation.

SOLUTION

How did you select this vendor?

We sent proposals to nine vendors. Bop Design replied with a middle-of-the-road bid, and their resources and skill set matched our project goals. They focused in particular on delivering ROI for each site they built, which appealed to us.

Describe the project in detail.

Bop Design helped rewrite the entire website and redesign its appearance to match our new logo. The logo redesign—which Bop Design was not responsible for—caused some delays, but once the project began, it proceeded smoothly. The team also implemented SEO to improve our rankings in search results.

What was the team composition?

We worked with the creative principal, a project manager, a writer, and a technical person.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since our launch two year ago, the number of leads has dramatically increased and the site has seen a ten-fold return on the resources we invested in it.

How effective was the workflow between your team and theirs?

Bop Design made the collaboration seamless. They utilized tools in the testing phase that made communication and updates between our teams easy.

What did you find most impressive about this company?

Bop Design broke a large project down into simple components and stayed on track every step of the way. The team demonstrated in-depth knowledge of SEO and web designs, and they explained each concept in a helpful way.

Are there any areas for improvement?

No, the project went smoothly and any holdups came from our side. We’re highly satisfied with their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Web Redesign & Ongoing Marketing for IT Company

"Regarding our overall experience, we love their accessibility, turnaround times, and client service."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May - Sept. 2018
Project summary: 

Bop Design designed and developed a WordPress website, implementing ideas garnered from brand identity discussions. They now provide content marketing services such as blog writing and newsletter publishing.

The Reviewer
 
11- 50 Employees
 
Greenwich, Connecticut
Marketing Manager, IT Services Company
 
Verified
The Review
Feedback summary: 

Beyond initial organic traffic improvements, Bop Design has also provided consistent communication and honest advice. Their listening-centric process allows them to offer tailored service suggestions that produce real benefits. Their industry and end-client understanding sets them apart.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of an outsourced IT group. We primarily service hedge funds, private equity—family and office—and the alternative investment industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bop Design?

Our existing website hadn’t been refreshed for a few years. It was a static site without too much functionality, other than providing our phone number and an email address. We enjoy a nice reputation in the market, but some of our competitors have launched strong marketing and branding efforts.

We wanted to revamp our entire site to elevate our presence in the market and reconcile our digital presence with our reputation and capabilities. We were also aiming for some content marketing functionalities that would drive traffic to the site so it wouldn’t serve as just an information source.

SOLUTION

What was the scope of their involvement?

We’ve focused on three areas: the website redesign, new website development, and content marketing and SEO. First, Bop went through an established information gathering process that enabled us to share background on our competitors, industry, and what we were looking to achieve. After digesting all that, we had a creative discovery meeting where Bop’s principals traveled to our headquarters to meet me and my leadership team. They wanted to connect with us in-person and hear directly what our collective vision for the site was. This accelerated and enhanced the quality of the creative they came back to us with.

Soon after this meeting, they delivered two creative approaches for us to consider. We chose one of them, and they began to design the UI. After two rounds of homepage revisions, they developed subpage designs that were compiled into a 20-page template document. They made sure to develop a responsive design so the site would work well on tablets and smartphones.

For the second part of the project, they built a WordPress site and implemented the agreed-upon design. They even put together a custom manual for myself and our staff containing step-by-step instructions on how to update and modify the site post-launch.

Third, we signed up for ongoing content marketing. Every month, they do brand messaging and copywriting by writing two blog posts and helping publish our newsletter. They also produce downloadable thought leadership white papers every quarter; these are always designed nicely.

Beyond creating content, they also promote it through LinkedIn, Google AdWords, and AdRoll, a retargeting program. When people visit our site without converting naturally, we can get in front of them again as they’re browsing, serving up a display ad that brings them back to our site. The final component is on-page SEO. Bop improves and enhances our organic SEO by crafting search strategy, consulting on keywords, and integrating them to help drive traffic.

What is the team composition?

I’ve worked with Jeremy (Business Principal, Bop Design) and Kara (Creative Principal, Bop Design), along with a core team of six.

How did you come to work with Bop Design?

I did quite a bit of online research and talked to some of my colleagues. Initially, we had a list of eight potential partners based on internal discussions and reviews; I engaged with four of them. We presented what we wanted to do, and they came back with proposals. Based on these, we selected Bop.

How much have you invested with them?

The website redesign was $36,000. We pay $5,000 per month for the ongoing content marketing and website updates.

What is the status of this engagement?

We’ve been working together since May 2018. The website launched in September.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Even though we’ve just begun, our organic search has already improved by 47%. Though this is low hanging fruit (this is the first big marketing project in my year here), Bop has done a great job.

How did Bop Design perform from a project management standpoint?

They’ve performed quite well. Expectations were set nicely at the beginning, communication is excellent, and they’re open and honest. They've stuck to their dates and any slippage that occurs stems from us turning around approvals.

When I was investigating potential vendors, I noted that Bop's project management seemed strong, and it certainly has been. They were and are the most communicative and responsive option. The frequency with which we talk depends on the project phase were in, but it’s never been less than multiple times per week. Often, we speak multiple times per day.

What did you find most impressive about them?

Regarding our overall experience, we love their accessibility, turnaround times, and client service. The quality of the creative, design, and development is what I expected, but the client service is far greater.

They learn more about our business, industry, and clients every day, which helps them provide further recommendations. They never adopt a sales approach either, saying we need something. They also us saying we ought to consider something.

Are there any areas they could improve?

Having more robust testing parameters/protocols is be one idea, depending on the client. We’re a demanding client regarding security because our clients are highly security-conscious. There was a small snafu when we went live that we should have anticipated because they were in no position to.

If they engage with a similar client in the future, and I think they will, they ought to ask more questions regarding security. There should also be more due diligence around the type of environment the website may be utilized within.

Do you have any advice for future clients of theirs?

You should be prepared to answer a lot of questions, which Bop uses to inform their approach to the project. Make sure to think out your value proposition, client personas, and pain points. Bop can digest a large amount of information. The more fuel you give them, the better they’ll run.

5.0
Overall Score Based on the client service, accessibility, turnaround times, and quality of the work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met every single deadline without slippage on their side.
  • 4.5 Cost
    Value / within estimates
    Their bid was slightly on the higher side, but it was a fair price.
  • 5.0 Quality
    Service & deliverables
    They provide creative options based on client inputs and convert them into a high-quality verbal and visual messaging platform.
  • 5.0 NPS
    Willing to refer
    We’ve referred them to a couple of our clients. It speaks volume that our CEO is confident enough to let Bop represent us that way.

Web Dev for Medical Device Retailer

"Bop Design’s expertise made them an excellent partner for our company’s size and budget."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Sept. 2018
Project summary: 

Bop Design replaced an out-of-date website through a multi-phase process. Their team aided in deciding creative directions and performed all tasks, from the design to launch.

The Reviewer
 
11-50 Employees
 
Seattle, Washington
Nick Mazzie
Product Manager, Bardy Diagnostics
 
Verified
The Review
Feedback summary: 

The new site has received internal praise in its early launch phase. It's modernized and functional, allowing for essential data gathering on products and services. Bop Design’s multiple areas of expertise ensured a positive, fulfilling engagement.

BACKGROUND

Please describe your company and your position there.

I’m a product manager at Bardy Diagnostics, a medical device and digital health company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

We were looking to develop a new corporate website. Our previous site was outdated and needed to be modernized. We wanted the new site to help position our company as a leader within our industry.

What were your goals for this project?

The new site needed to aid healthcare providers, administrators, and other users in purchasing medical devices. It would serve as a crucial touchpoint to gather information and evidence on our products and services. This update would help us develop credibility, emphasize new services, and highlight our expanded product line.

SOLUTION

How did you select this vendor?

We had several internal referrals, and we expanded our search to Clutch.co to evaluate other vendors that would fit our needs. After a former colleague recommended them to us, we saw that they were more engaged in understanding the scope of our project before submitting a proposal.

Describe the project in detail.

There were six phases of the project over a 16-week timeline. We started with the discovery phase before proceeding to planning and designing. In this time, Bop Design pitched two creative directions for the site template and design. The second half of the project focused on writing copy, development work, and the final launch.

What was the team composition?

We worked with project managers, copywriters, and web developers. There were various team members involved during different phases of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Though we’ve launched the site very recently, we’ve had an overwhelmingly positive response from our employees. We are confident that the product will serve healthcare providers in the buying process. Together, we accomplished everything we planned on doing.

How effective was the workflow between your team and theirs?

The project management was excellent. We communicated at least once a week, during which we had clear expectations for deliverables and could review timelines. We had all the milestones scheduled on the calendar, and there was never a point when we were uncertain about the project status.

What did you find most impressive about this company?

I valued their communication and project management skills. They also had great technical skills with copywriting and WordPress, so their talent in these areas stood out. Bop Design’s expertise made them an excellent partner for our company’s size and budget.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I hope to work with them on future projects.

Website Redesign for Paper Company

"They can provide all the tools of a large agency but at a more reasonable cost and on a more personal level."  

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

After redesigning a custom, updated WordPress website and conducting remedial SEO to redirect traffic from the old platform, Bop Design now collaborates on content marketing efforts.

The Reviewer
 
51-200 Employees
 
Santa Ana, California
Luci Lander
Marketing Director, Heritage Paper
 
Verified
The Review
Feedback summary: 

The Bop Design team demonstrates unparalleled competency, expertise, and engagement at every level. The project management is collaborative, organized, and adaptable, while their deep talent pool and broad range of skills allow them to provide superior service at a competitive rate.

BACKGROUND

Please describe your company and your position there.

Heritage Paper is an industry leader delivering outstanding packaging design, equipment solutions, and fulfillment services to the southern California marketplace as well as national partners across the country. I am a sales account executive and lead the company’s marketing efforts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

Our previous website was designed nine years ago in conjunction with other sister companies. Because not all entities shared the same focus, the message was generalized and confusing. We hired Bop to not just redesign our website, but to also manage necessary SEO redirection to prevent traffic loss and assist with subsequent content marketing support for the new URL.  

What were your goals for this project?

We wanted the website to clearly convey our distinct advantages in this competitive field, to educate engineers and operations managers conducting independent preliminary research, and to serve as an effective marketing tool for our sales reps.

SOLUTION

How did you select this vendor?

After interviewing many different web developers, I chose Bop because they demonstrated exceptional skill and creativity in the B2B arena as well as a more in-depth understanding of our website’s purpose in generating more sales. In addition, they had the content marketing resources and experience to help us generate a return on our investment and offered a custom WordPress site, which we understood to be an advantage over the cheaper stock versions.  

Describe the project in detail.

I first polled our internal sales force and completed Bop’s project questionnaire to ensure we had a collective, comprehensive view of our messages and goals. Then I prepared a rough outline of a site map that identified crucial messaging and primary areas of focus before meeting with the business and creative principals and the web content director. We conducted a tour of our facility and design department followed by a general discovery session to which we invited our general manager (GM), our designer, and another sales executive. Bop carefully managed the process over the next four months, but there were inevitable delays on our part; we spent several weeks approving two revisions of the creative design. The remaining time was spent copy writing and selecting accompanying photos.  

What was the team composition?

Though we consulted with another key person when necessary for items requiring owner approval, we kept the team limited to primarily the GM, Bop’s head of design, and me. It was a good balance of marketing and sales input, tech design, and upper management endorsement. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Bop excels at building websites for B2B. From the web developers who supervised the general process of copy and layout to the web integration tech and content marketing teams, each member or principal is capable, experienced, and knowledgeable in their respective disciplines. They can provide all the tools of a large agency but at a more reasonable cost and on a more personal level. Their quality of delivery may even surpass that of big vendors.

How effective was the workflow between your team and theirs?

The workflow was extremely easy and fluid. Although I was responsible for the bulk of copy and layout decisions, we respected each other’s opinions and worked well together. They were excellent communicators and clearly explained the process of each phase so that we could attempt to plan for the expected output. They also remained flexible when issues arose preventing us from staying on schedule. 

What did you find most impressive about this company?

They are a skilled, knowledgeable team and every member is pleasant to work with. As we move forward with the content marketing strategy, their talent and efficiency continue to impress. I look forward to a long and successful relationship with Bop Design.

Are there any areas for improvement?

No; they're great!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The scheduling has been easy.
  • 5.0 Cost
    Value / within estimates
    They were very competitive for a custom WP site that included the SEO work involved in transitioning from an old site.
  • 5.0 Quality
    Service & deliverables
    The quality was excellent and delivered as promised.
  • 5.0 NPS
    Willing to refer

Web Redesign & Copywriting for Accounting Firm

"The website they built us really represents who we are as a company."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2012
Project summary: 

Bop Design designed and developed a new website for a public accounting firm. Key features include new taglines, images, and a blog.

The Reviewer
 
11-50 Employees
 
Irvine, California
Katie Sterling
Partner, Wertz & Company
 
Verified
The Review
Feedback summary: 

Bop delivered a website above and beyond expectations. Since launch, there has been a significant increase in web generated leads and high-quality employee applications. The team’s proactive approach and in-depth research continues to stand out as Bop begins work on new projects.

BACKGROUND

Introduce your business and what you do there.

I am a partner at a public accounting firm in California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bop Design?

Bop completely rebuilt our website for us. We really wanted a modern looking, outside the box website, and they were able to deliver.

SOLUTION

What was the scope of their involvement?

To start, we gave Bop examples of websites that we thought had a good theme or branding. They then presented us with a number of design and layout recommendations from which we chose. They then worked on rewording and populating the site with content including a blog, new photos, and key words based on our mission, values, and vision. They also created some really outstanding taglines that reflected our goal of reaching younger entrepreneurs.

What is the team composition?

We mostly communicated with their creative principle, but we also worked with a copywriter and a developer.

How did you come to work with Bop Design?

At the time we were considering redoing the website they actually cold called us, which turned out to be very fortuitous.

How much have you invested with them?

The project cost somewhere between $10,000­–$50,000.

What is the status of this engagement?

We began this project in 2012, and we are about to start a new initiative with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bop took our old website, which was truly awful, and created one that I am very proud of. It has helped us to recruit high quality employees who often comment on how they really got a feel for our culture just from looking at the site. Additionally, while most of our business comes from organic leads, we have seen a significant increase in the amount of leads generated from the site. The website they built us really represents who we are as a company, and the feedback we have received from potential employees and clients reflects that.

How did Bop Design perform from a project management standpoint?

We mostly speak over phone and email. They are very proactive at communication and setting follow-ups after any conversation.

What did you find most impressive about them?

Often times I will sit down with vendors and tell them our story and they will suggest something that in no way reflects who we are. Bop actually listened to us, did the work to understand who we are, and came back with ideas that reflected our culture. Every time they produced something for us it was on message and conveyed what we wanted.

Any advice for potential customers?

My advice would be to hire them. The time and effort they put in to understand who you are and what your end product should be is unbelievable. I can’t recommend them enough.

5.0
Overall Score We have really enjoyed working together.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are always very communicative and proactive about scheduling.
  • 5.0 Cost
    Value / within estimates
    The services we got for what we paid was definitely worth it.
  • 5.0 Quality
    Service & deliverables
    The delivered website was above and beyond our expectations.
  • 5.0 NPS
    Willing to refer
    I have already recommended them multiple times.

Website Redesign for Information Management Company

"Their up-front customer service and relationship building set a positive tone for the project."

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Oct. 2017
Project summary: 

Bop Design redesigned the front- and backend of a website. Their team provided concept development, UX design, content creation, content editing, and launch preparations. 

The Reviewer
 
201-500 Employees
 
Claysburg, Pennsylvania
Jamie Eichenlaub
Marketing Manager, NPC, Inc.
 
Verified
The Review
Feedback summary: 

The new site boasted a modern design, which easier to publish and edit content. The team was organized, assigning specific roles to smooth off handoffs between phases of the project. Their comprehensive reviews and responsive customer service made them a valuable partner.

BACKGROUND

Please describe your company and your position there.

I am the marketing manager at NPC, Inc., an information management and distribution solutions company based in Claysburg, PA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

We needed to re-design our website.

What were your goals for this project?

We wanted to clearly tell our story and show our target audiences why they would want to work for us or with us. Externally, we wanted to show our company as a solutions provider/strategic partner and not just a provider of capabilities and products. We wanted to highlight our offset printing, digital printing, fulfillment services. We wanted to use our messaging to position the organization for growth and transformation, moving away from the labeling us as only a “printer," a “government contractor," etc. We wanted to create a solid foundation for future marketing/communication efforts by using a CMS to make it easier to publish content and updates to the site.

SOLUTION

How did you select this vendor?

We submitted an RFP to a number of website design and development vendors. We used a criteria scorecard and interview process to determine the best fit for the project.

Can you go into detail about the services they provided and the scope of the project?

Bop handled front- and backend development, concept development, UX design, content creation, content editing, and our website's launch. Their team took a quality over quantity approach to our website redesign strategy, focusing largely on the stories presented to our target audiences rather than on traditional SEO. 

What was the team composition?

There were a dozen people on the website design and development team, each with their own specific role, making it easy to transition from one part of the project to the next.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new website design showcased a modern look and feel, and it was much easier for us to publish new content, new pages, and edit current pages.

How was project management arranged and how effective was it?

Once we ironed out the details on the goals and approach, the site content, design, and development stayed on schedule. Since each person on the Bop team had a specific role in the process, project management flowed nicely. Our handoffs during each phase of the project, from concept, content, design, to development, went smoothly. 

What did you find most impressive about this company?

Their up-front customer service and relationship building set a positive tone for the project. Their structured, comprehensive final review and rollout of the site contributed to a smooth launch. Their development team was always extremely responsive to any and all requests.

 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Website Redesign for Marketing Company

"They were able to understand our business and keep our content and designs true to our core values."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - June 2018
Project summary: 

Bop Design developed the front- and backend of the website. They designed the UX/UI and helped create new content

The Reviewer
 
51-200 Employees
 
Huntington Beach, CA
Business Development Manager, Advertising Company
 
Verified
The Review
Feedback summary: 

Bop Design's work significantly increased traffic and leads. Their team was responsive to feedback, maintaining a thorough understanding of the business's culture and values. They clearly communicated expectations and delivered quality designs.

BACKGROUND

Please describe your company and your position there.

I am the business development manager for a full-service media planning & buying agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bop Design?

We were redesigning our brand and wanted to update our website to accurately reflect our company. We needed to revamp our old content and create new elements to beef it up.

What were your goals for this project?

We wanted a website that was visually appealing, modern and informative. We wanted our potential clients and job searchers to understand our company well and reach out to work with us.

SOLUTION

How did you select this vendor?

We wanted to find someone with a great first impression that could understand our business and translate our values into a cohesive site. Bop Design was reasonable in their pricing, and we felt confident that they were up to the challenge.

Can you go into detail about the services they provided and the scope of the project?

Bop Design developed the front- and backend of the website. They designed our UX/UI and helped create our content.

What was the team composition?

We worked with a core group of about four people, but experts in a specific field were assigned as needed. We also worked with a day-to-day project manager who informed of the next steps of the project and introduced any additional experts.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Based on the analytics we've received since the launch of our new site, traffic significantly increased. We also received several leads from potential clients.

How was project management arranged and how effective was it?

This was a long and complex project, and their project management handled it exceptionally well. Throughout the project, their team was responsive and addressed all of our many questions. The timeline was pushed back a bit because of the holidays, but overall communication and expectation management was excellent.

What did you find most impressive about this company?

We were impressed with their ability to closely listen to our vision and turn it into reality. They were able to understand our business and keep our content and designs true to our core values.

Are there any areas where they can improve?

Since launch, we experienced some glitches on the site. They were fixed quickly by the team once we brought them to their attention, but it would've been helpful if they a system to alert them of any malfunctions in real time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
California
ID
C3252093
Date of Formation
Jul 10, 2009
Source
California Secretary of State
Last Updated
Dec 20, 2018
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Source
Experian
Full Business Credit Report
Last Updated
Dec 20, 2018
Client Reviews
VERIFIED CLIENT REVIEWS
32
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
February 11, 2019