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Modern agency that makes and markets brands

4.9
30 reviews

We help organizations deliver unique customer experiences through combining disciplines of strategy, innovation, creative, technology and marketing. Known by clients as The Challenger Agency, our approach includes questioning assumptions, challenging solutions, and rethinking measurables before blindly taking action.

By approaching business problems with a challenger mindset, we come as a breath of fresh air for many organizations that feel stuck, extending the impact of their investments and creating momentum within their organizations.

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$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2011
Show all +
Baton Rouge, LA
headquarters
  • 212 S14th Street Suite B
    Baton Rouge, LA 70802
    United States
    2256158443

Portfolio

Key clients: 

CenturyLink, Unilvever, McGraw-Hill Education, Louisiana State University, Edelman, GE, TED, Raising Canes, NASA, Cabela's, Wellpet, Imperial Trading, Manda Fine Meats, Entergy, Verizon, Louisiana Department of Veteran Affairs, Pinnacle Entertainment, Valent Biosciences, Tidelands Health, Ochsner, Fruit Street, GNO Inc.

Louisiana Department of Veteran Affairs Image

Louisiana Department of Veteran Affairs

We created a new web experience for the Louisiana Department of Veteran Affairs to help veterans better navigate the resource and be aware of the resources available to them in Louisiana.

Manda Fine Meats Website Design Image

Manda Fine Meats Website Design

Manda Fine Meats [http://mandafinemeats.com/] is a local meat distribution and processing center known for their variety of sausages, deli meats and other uniquely flavored Cajun meat products. For their redesign the goal was to make a site that explored all of the unique aspects of the company while introducing visitors to the variety of products that are offered.

Kid Possible Branding + Web Design Image

Kid Possible Branding + Web Design

Kid-Possible [http://kid-possible.com/] is a summer day camp in Baton Rouge, La. for kids 6 to 12 years old. The camp's mission is to build enriching experiences and create great memories that impact kids’ lives in productive ways. For the camp launch in summer 2016 the key goals of the website were to promote brand awareness as well as to provide a way to register online. We…
built the brand and site.
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LSU Coastal Sustainability Studio Website Design Image

LSU Coastal Sustainability Studio Website Design

The main goals of this website redesign [http://css.lsu.edu/] were to clearly inform the public about the organization’s values and to compel key audiences to participate in their mission. The LSU CSS wanted simplicity in their overall design and content presentation to appeal to their broad audience. We created a variety of page templates with repeatable modules to keep the

…
content dynamic and consistent. The LSU CSS projects span all aspects of their research, outreach, and teaching activities. We organized hundreds of projects into a flexible and easy-to-navigate system. This engaging project showcase invites students, faculty, or community members to learn more about the studio’s work and the ways they can become a part of it.
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LSU College of Art + Design Redesign Image

LSU College of Art + Design Redesign

For the LSU College of Art + Design, we created an organized visual experience for students to better learn the opportunities provided by the college. As there was numerous pages on the previous site that were disorganized and hard to navigate, we placed a strong focus on organized content to help interested students find more info easily through each discipline. To create a sense of fun student engagement, we created a visual…
sliding graph that showcases a student's life + career throughout each of the disciplines on the home page.
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CenturyLink Careers Page Design Image

CenturyLink Careers Page Design

For CenturyLink, we were responsible in designing the website for their careers site. This design and organization of the site helped prospective employees get information much faster and, retrospectively, CenturyLink received prospective employees' information much faster. We also designed, edited, and produced the video on their home page here to raise engagement [has over 7,000 views since deployment].
10 Days Web + Software Application Image

10 Days Web + Software Application

The 10 Days Campaign [www.10days.cc] was started in 2007 by three college students who wanted to change the world. Today, participants from across the United States come together to give up every beverage but water from Nov. 9th - Nov. 18th and donate what they save to providing Rwandans with clean water. When we met the 10 Days team at Living Water International in 2013, we

…
were moved by the magnitude of this issue, and their passion to make a difference. We collaborated with the 10 Days to develop a digital strategy and execute on a vision that was years in the making. Our tasks included expanding the brand, building an all new website for the campaign and developing the 10 Days web application, which allows members to sign up and raise online donations for the cause. The end result has been a year over year increase in donations, with every year topping the last. In 2015, the campaign raised over $70,000 in 10 Days and garnered three Gold Addy Awards for Best In Show Interactive. Our team is honored to play a part in this effort and look forward to continued growth and success in the coming years.
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TIS Web + Branding Corporate Redesign Image

TIS Web + Branding Corporate Redesign

Top Image Systems [www.topimagesystems.com] is an international tech company with offices across the world. Headquartered in Israel, TIS partnered with Hatchit to rebrand their entire organization, rebuild their websites, and assist in positioning their brand for a North American audience. Our relationship with TIS has produced a new brand identity, a focused brand…
story, a new web presence, search engine optimization, marketing collateral, and ongoing digital strategy.
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ResCoN Opening Video

We created this video to help GNO open the 2016 ResCon event in New Orleans with a bang and to introduce the opening keynote speaker New Orleans mayor Mitch Landrieu. 

Wellpet - Ingredients

In this web video, we helped Wellpet tell the story of all the quality ingredients that go inside their Core food line.

Wellness - Flood

In this video, we helped pet food manufacturer Wellpet tell the story of the Louisiana floods and their efforts to help the animal shelters.

Woolly Threads Brand Film

In this video, we tell the brand story of fast-growing clothing startup Woolly Threads.

Imperial Trading Motion Graphic Video

We produced this video with Imperial Trading to showcase the history of the company and where it has come from.

ThreeSixtyEight Video Demo Reel 2016

This is a compilation of our latest live film + motion graphic work.

Reviews

4.9
30 reviews
Sort by

Branding & Web Design for Digital Imaging Service

“Their efforts resulted in a brand that really reflects our desired vision.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. - Oct. 2019
Project summary: 

The scope of a project with ThreeSixtyEight expanded towards the entire rebrand of an industrial imaging company. Establishing brand guidelines, their team executed a video to promote this new identity.

The Reviewer
 
11-50 Employees
 
Fort Myers, Florida
Jason Schwartz
Co-Founder, AsBuilt
 
Verified
The Review
Feedback summary: 

ThreeSixtyEight successfully guided the client towards a brand personality that accurately reflects their values. Thanks to the team’s help, the company’s new style is more engaging to its target demographic, and sales have also gone up. Their knack for innovation makes them an invaluable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the principal and co-founder of a company that performs reality-capture in heavy industrial settings. When industrial plans and drawings don’t exist for the layout of older buildings, we go in and capture the conditions of the facility to update these records.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThreeSixtyEight?

We originally engaged them to develop a Keynote or PowerPoint presentation that we could present at trade shows. During the course of the engagement, though, the project scope rapidly grew to entail a complete rebrand of our business.

We realized that we wanted to shape our brand to be more accessible and relatable to younger audiences. We shifted our target demographic to encompass younger, 25–40-year-old engineers.

SOLUTION

What was the scope of their involvement?

After we realized we wanted to redevelop our brand, ThreeSixtyEight reinvented our mission, story, and rhetoric. They established our brand’s personality and set out branding guidelines for us to follow in the future.

They also created what we had initially engaged them for, which became a minute-long promotional film that describes what our organization does. We’re currently distributing that video on YouTube and other digital channels.

What is the team composition?

I interfaced with a project manager, but their team consisted of eight people in total. The team size fluctuated depended on what stage of the project we were at.

How did you come to work with ThreeSixtyEight?

We were researching companies that could help develop effective presentations. I came across ThreeSixtyEight because I’d read a book that their founders had written. Their ability to disrupt the marketplace with innovative ideas and presentations had really left an impression on me. They’re very youthful and dynamic, and we thought that we could use their energy.

How much have you invested with them?

We’ve spent around $168,000.

What is the status of this engagement?

Our conversations began in December 2018, with the project launching officially in February 2019. Our relationship is still ongoing, as we’re discussing further rebranding efforts.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their efforts resulted in a brand that really reflects our desired vision. While we didn’t know exactly what we wanted, ThreeSixtyEight guided us towards discovering a personality, and then effectively put the design elements together to showcase it.

 While I don’t have conclusive data points, the engagement of our younger employees and engineers has increased. Sales in our division have gone up six-fold. These can be attributed to the advertising we’re doing on their effective rebranding of our business.

How did ThreeSixtyEight perform from a project management standpoint?

They performed very well. While we had expected the website to be launched earlier, the project scope had grown so much—putting many tasks on their plate—that we can’t really fault them for that delay. Other than that, the workflow was very smooth.

What did you find most impressive about them?

I was impressed by our brainstorming phase, where we had a three-hour onsite meeting. It was essentially a discovery phase where we tried to find our path forward. They effectively extracted the necessary information from us in an incredibly impressive way.

Are there any areas they could improve?

There were a couple of instances where we lost touch with one another, and times where we were wondering what was going on. A simple piece of communication would solve it.

Do you have any advice for potential customers?

I would approach ThreeSixtyEight with an open mind and a flexible budget. Our company gained substantial value by stretching our budget constraints.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & App Redesign for E-Learning Platform

“Everything they suggested made sense and at times it was like they understood the business better than I did.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Feb. 2019
Project summary: 

ThreeSixtyEight redesigned a sales website, a mobile app, and a web app. They also devised new features such as a daily exam and study plans.

The Reviewer
 
2-10 Employees
 
Auburn, Washington
Owner, E-Learning Platform
 
Verified
The Review
Feedback summary: 

ThreeSixtyEight’s designs were well received and helped lay the foundation for a successful revamp. The team is collaborative, knowledgeable, and overall easy to work with. Organization, professionalism, and succinct attention to detail set this stellar design firm apart from other vendors.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an exam-prep website. We utilize a learning technique known as spaced repetition.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThreeSixtyEight?

Our design was old and needed to be refreshed. We hired them to redesign our website and our apps. They did our sales site, our web app, and our mobile app.

SOLUTION

What was the scope of their involvement?

We manage over 700 different exams on our website, and they change regularly. We have to be able to change the material depending on the requirements for each exam. There are a lot of technical requirements behind our platform.

ThreeSistyEight learned what they could about our industry so they could understand the project. Before, the app was Phone Gap, and now it’s being designed in React Native. It was really basic before, and I’m glad we go them on board. Some parts of our website needed immediate attention. Our accounts page, for example, was not done professionally at all. For the rest of the site, there wasn’t a whole lot of functionality.

In the interest of giving feedback on students’ performance, we wanted to give them points and badges to motivate them to study. They also designed several new features such as a comprehensive dashboard, a practice exam, a daily quiz, and a study plan for our users to enjoy.

They did prototypes with Adobe XD, and they had a workflow document with a high view of everything. They also provided a basic design template that was fairly close to what the end result came out to be.  

What is the team composition?

We had 4-5 people working with us on this project, with one main point of contact.

How did you come to work with ThreeSixtyEight?

I found them on Clutch.

How much have you invested with them?

We’ve invested $33,000.

What is the status of this engagement?

This project spanned from January – February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everybody really likes the design. It’s very professional and the designers we have on-staff were especially impressed by it.

How did ThreeSixtyEight perform from a project management standpoint?

They performed really well. I’ve worked with several other teams, with different project managers, and my best experience was with ThreeSixtyEight. Our project manager and I were in agreement on almost everything. They had very good judgment when it comes to design, UX, and putting a project together. Everything they suggested made sense and at times it was like they understood the business better than I did. It was great to get a new perspective from them. I was always impressed with their level of detail in understanding the product; that was a high point in working with them; their willingness to dive deep into understanding our product was really important to us.

What did you find most impressive about them?

They’re very professional and organized. Everyone that I worked with was really good at what they do. Their project management and design capabilities are both impressive, making the whole process go smoothly. They’re receptive and are always open to feedback. Overall, they’re very easy to work with. If you have a change request, they roll with it pretty easily and adjust as needed.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

Try to be prepared in what you want with your product, just so you can get the ball moving more quickly. You’ll get more for your money if you’re prepared, and they'll have something to work off of.

5.0
Overall Score They were willing to jump in our team, and they are very responsive.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    For what we spent, we got a very good product. We could’ve found a cheaper contractor elsewhere, but we would’ve gotten a cheaper product.
  • 5.0 Quality
    Service & deliverables
    They hit their deadlines. Everything went as planned and everyone was happy.
  • 5.0 NPS
    Willing to refer
    I would highly recommend them.

Full-Service Creative Services for Natural Pet Food Brand

“They’re incredibly skilled at digital asset creation, especially video and graphic design.”

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2013 - Ongoing
Project summary: 

ThreeSixtyEight works on numerous projects, including digital media and strategy creation. They’ve produced videos and ad campaigns for various platforms, including YouTube, Facebook, and Instagram.

The Reviewer
 
201-500 Employees
 
Tewksbury, Massachusetts
Senior Digital Marketing Specialist, Natural Pet Food Brand
 
Verified
The Review
Feedback summary: 

ThreeSixtyEight has superb project management and collaborates well with the in-house team. They’re passionate, skilled, and friendly, making them a reliable and effective partner. Although their social media campaign management could improve, their work has resulted in high engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a senior digital marketing specialist for a natural pet food company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThreeSixtyEight?

ThreeSixtyEight has worked on various projects. They started off building custom presentations, and they’ve more recently begun working on other creative projects, such as developing creative assets for our products.

SOLUTION

What was the scope of their involvement?

Two years ago, they worked on a series of videos for one of our pet food campaigns. They produced 30-second videos for two different concepts that we used across different platforms, like YouTube and Facebook.

Whenever we have a project, we reach out and give them our budget, timeline, and general plan. They recently helped with a social strategy and media buying plan, developing the creative for the campaign, as well. In fact, they did everything from creating the idea to filing the final reports. It was for one of our dog food brands, and the concept was to feed your dog new food so they don’t get bored. Social media influencers made videos promoting our products, and then ThreeSixtyEight incorporated in animated elements and other designs.

What is the team composition?

We work with the CFO, a social strategist, and a project manager.

How did you come to work with ThreeSixtyEight?

They were hired before I started here.

How much have you invested with them?

Our typical project costs around $30,000, and we’ve probably spent about $200,000 since we first partnered.

What is the status of this engagement?

We’ve been working with them since 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

For our most recent campaign, our Instagram stories had high engagement and click-through rates. The overall reach was around 4 million impressions.

How did ThreeSixtyEight perform from a project management standpoint?

They have excellent project management and are quick to follow up on any questions or concerns. They collaborate with our internal team to create proposals that cover all the different elements within our budget. We’ve never run into any scheduling issues with them, and they’re fairly self-sufficient once the projects get started. We mainly communicate via phone and email.

What did you find most impressive about them?

They’re incredibly skilled at digital asset creation, especially video and graphic design. The whole team is extremely creative and passionate about their work, which we greatly appreciate.

Are there any areas they could improve?

Their social media campaign management could improve. It’s not fully built out, so they could develop more of a process to make things more consistent and transparent.

Do you have any advice for future clients of theirs?

Be specific about what you want, but also ask for their input and recommendations.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We've never had any significant timeline issues.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    They consistently produce high-quality and well-thought-out deliverables.
  • 5.0 NPS
    Willing to refer

Promotional Nightlife Video for Vintage Rock Club

“They’re young but extremely dependable and professional. I was amazed at their passion for producing great work.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. - Dec. 2018
Project summary: 

ThreeSixtyEight used a provided shot list and brief to create a promotional web video for a vintage rock club. The video portrayed an exciting night out at the space.

The Reviewer
 
51-200 Employees
 
New Orleans, Louisiana
Kelli Binnings
Director of Marketing, Brechtel Hospitality
 
Verified
The Review
Feedback summary: 

Key stakeholders responded enthusiastically to the video, and sales teams are now using it to pitch private events at the club. ThreeSixtyEight quickly grasped the project needs, bringing new ideas to the table and producing strong promotional assets.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Brechtel Hospitality specializes in small and large-group entertainment within the hospitality industry. Our brand concepts include a boutique bowling alley, restaurants and bars, and a luxury night club, all in the downtown/business district area of New Orleans. As the director of marketing, I am responsible for the messaging, brand consistency, and overall experience for each property.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThreeSixtyEight?

We needed a video that would capture the experience of a night out at Vintage Rock Club.

What were your goals for this project?

We wanted to produce a web video that could also be a sales resource to pitch private events.

SOLUTION

How did you select this vendor?

I found them through respected colleagues, so I knew that they’d deliver a great product.

Describe the video(s) and the process in detail.

Philip (Senior Video & Motion, ThreeSixtyEight) and his team were very hands-on and self-sufficient. I provided an overview and shot list of what we were trying to create, and they created the story details.

What was your vendors' project management or feedback process?

The feedback process was excellent. They understood what we needed and exceeded expectation by suggesting additional ideas.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Vintage Rock Club’s owner was elated by the video’s ability to capture the nightlife experience, and the sales team was thrilled to have a resource to help sell a space that would ordinarily be difficult to describe.

How effective was the workflow between your team and theirs?

They had a seamless workflow. The photo/video team was thorough and, most importantly, seemed to have fun in the process. It was exactly what we’d wanted.

What did you find most impressive about this company?

They’re young but extremely dependable and professional. I was amazed at their passion for producing great work.

Are there any areas for improvement?

No, I don’t have any critiques.

5.0
Overall Score If I could a 10 I would
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    No question. They are my go to.

Website Development for Research Institute

"There was no question about who we wanted."

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Ongoing
Project summary: 

ThreeSixtyEight redesigned an existing website based on wireframe specifications. Features included visual design, user navigation, and backend design. The engagement is ongoing.

The Reviewer
 
51-200 Employees
 
Dresden, Germany
Employee, Market Research Institute
 
Verified
The Review
Feedback summary: 

The team’s development work has led to an increase in website traffic. Customers can expect a diligent and knowledgeable partner whose friendly style makes them easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I work in the marketing and international project management department of Spectos GmbH, a market research institute focused on delivering service quality data through our PaaS and technology-based innovations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThreeSixtyEight?

Our company website was not getting the traffic we wanted as we expanded into new industries. We hired ThreeSixtyEight because of their expertise in creating beautiful website redesigns.

What were your goals for this project?

We wanted intuitive user navigation, a design update and an increase in traffic. We also wanted backend design that would make it easy to create new content.

SOLUTION

How did you select this vendor?

We have worked with the team from ThreeSixtyEight in the past and they have always been on our radar as some of the best creative professionals in the industry. When redesign came up, there was no question about who we wanted.

Describe the project in detail.

We had a series of meetings with ThreeSixtyEight to discuss the direction and vision of our company and website. Our focus was on the re-design of the homepage, solution pages, event, news, and blog sections. First, we did a design overhaul. We created wireframes on our side and provided the materials necessary for ThreeSixtyEight to put together the design.

What was the team composition?

We worked with a project manager, a content writer, and programmers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our traffic has increased since the start of the engagement. We are moving into design elements for our individual solutions pages.

How effective was the workflow between your team and theirs?

We’ve had constant communication about what needed to be accomplished and at what time. Teamwork and the project management tool helped to track workflow.

What did you find most impressive about this company?

They can easily communicate an idea so we can understand it. The team also excels with friendliness and professionalism. They are focused, but fun to work with.

Are there any areas for improvement?

No, I can’t think of anything.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital and SM Marketing for Automation Software Company

"They always have a positive attitude and try to understand their customers’ needs." 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2015 - Ongoing
Project summary: 

ThreeSixtyEight provides digital and social media marketing. They monitor web performance, design marketing collateral, and help develop and execute content strategies.

The Reviewer
 
51-200 Employees
 
Dallas, Texas
Camille Womack
Content Strategy & Brand Marketing Manager, Top Image Systems
 
Verified
The Review
Feedback summary: 

Search result rankings and social media engagement have improved thanks to ThreeSixtyEight’s efforts. They provide regular progress updates and value direct, frequent communication. Customers can expect a motivated, proactive partner that’s generous with their resources and availability.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the content strategy and brand marketing manager at Top Image Systems. We’re a software company that specializes in business process automation solutions for small, medium, and enterprise-sized organizations. We help companies transform incoming business content into useful, digital data that's delivered directly to the applications that drive their business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThreeSixtyEight?

We have a very small marketing team, and we contracted with ThreeSixtyEight on a monthly basis to provide social media management, web design and architecture services, marketing collateral design, brand consulting, and SEO/web performance reporting.

What were your goals for this project?

Initially, we endeavored to improve the look and feel of our brand, and then to extend its reach and increase consistency in the way it's presented to the market. As we continue, our goals include increasing social media engagement, website traffic, and web and event lead conversion.

SOLUTION

How did you select this vendor?

I wasn’t involved in the selection process, so I can’t comment here.

Describe the scope of their work in detail.

We touch base every day via email and meet on a weekly and monthly basis to review our goals, priorities, and status. I rely on ThreeSixtyEight mostly to provide creative ideas and execution when it comes to delivering marketing collateral, website improvements, and social media content. We’re constantly collaborating to complete our weekly/monthly marketing requirements. They provide a high level of contribution and engagement.

What was the team composition?

I work with 4–5 colleagues from ThreeSixtyEight on our various projects including their CMO, project marketing manager, Marketo administrator, and Inside Sales resource. We meet as a large group once a month to review social media and SEO/website performance.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We now rank number one in search results for our targeted keywords. We've also improved website traffic and social media engagement. ThreeSixtyEight delivers projects on or ahead of time, and we’re often impressed by their work.

How effective was the workflow between your team and theirs?

Kara, our project manager, is always one step ahead, anticipating our needs and proactively managing her team to get things done. The communication is great, and they’re very easy to get in touch with. When we need to engage other members of their team, such as designers, content strategists, or developers, they make them available as well.

What did you find most impressive about this company?

They always have a positive attitude and try to understand their customers’ needs. They adopt a "can do/will try our best" approach at all times.

Are there any areas for improvement?

We’ve had occasional issues with resources, but those can be remedied by expanding their staff.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Residential Company

"ThreeSixtyEight was willing to go the extra mile and beyond each project’s scope."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Aug. 2018
Project summary: 

ThreeSixtyEight curated residential lifestyle videos to broaden awareness about a set of properties. Their team worked on all phases of production. The videos are an asset of a full campaign.

The Reviewer
 
11-50 Employees
 
Baton Rouge, Louisiana
Erinn Sala
Marketing Manager, Perkins Rowe
 
Verified
The Review
Feedback summary: 

ThreeSixtyEight is full of skilled experts that create quality videos. Their team always asks the right questions and treats their clients with value. They present their work in a timely and transparent manner. They also encourage constructive feedback. Expect a team that exceeds expectations.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the marketing manager for Perkins Rowe, a mixed-use residential development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThreeSixtyEight?

We needed ThreeSixtyEight to curate a lifestyle video that details the advantages of choosing a Perkins Rowe property. With residential occupancy numbers dropping in the Baton Rouge market and neighboring areas, our team knew we needed a strong, efficient, and creative team to take on the task.

What were your goals for this project?

We needed professional video segments produced within our budget. The company wanted videos that could be broken down for future campaigns depending on the audience.

SOLUTION

How did you select this vendor?

ThreeSixtyEight was the clear choice within our market and on a national level. They produce quality work within strict timelines and budgets.

Describe the video(s) and the process in detail.

We reached out to ThreeSixtyEight, and from there, we agreed upon a preliminary budget and set up an in-person meeting. In the meeting, their team stressed follow up questions, trying to understand everything we wanted. We then developed a timeline and scheduled the starting date for production. The turnaround time between production and receiving the final video assets was quick.

What was your vendors’ project management or feedback process?

After we met initially, we mainly communicated through e-mail. Our team was able to leave feedback directly on the videos through an online portal. This process helped with anything that needed clarification.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our team recently underwent administrative changes. We are in the process of rolling the video assets in a full campaign. Their work exceeded our expectations. ThreeSixtyEight truly goes above and beyond during all phases of production.

How effective was the workflow between your team and theirs?

ThreeSixtyEight was a match made in heaven for our business. The workflow was timely and presented with the utmost clarity. Their team adds an eclectic and personable manner to projects, and they focus on prioritizing the people and values behind the scope.

What did you find most impressive about this company?

ThreeSixtyEight was willing to go the extra mile and beyond each project’s scope. This is what sets them apart from other companies–they don’t view the client as a source of revenue, their team values them.

Are there any areas for improvement?

I operate under the mindset that there’s always room for improvement, but that’s not the case with ThreeSixtyEight. Their team was easy to work with, and the quality of work exceeded our expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Landing Page & Animated Video for Technical Product Launch

“Working with the ThreeSixtyEight team has always been easy.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Oct. 2018
Project summary: 

ThreeSixtyEight developed a landing page and explainer video to support a product launch. The team provided a range of services, including ideation, coding, design, content writing, and strategy.

The Reviewer
 
51-200 Employees
 
Mandeville, Louisiana
Natolie Herold
Marketing Manager, MECO
 
Verified
The Review
Feedback summary: 

The landing page and video generated increased site traffic, and internal stakeholders responded favorably. ThreeSixtyEight successfully translated complex technical concepts into an accessible message. The team was easy to work with and remained supportive throughout.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

MECO is the leading manufacturer of engineered products for water purification. Our priority verticals include biopharmaceutical/life sciences, oil and gas, food and beverage, and industrial and defense.

As the marketing manager, I’m responsible for developing our marketing strategy and implementing initiatives concurrent with MECO's objectives for business development. I oversee MECO's brand management, market communications, and all marketing activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThreeSixtyEight?

We needed resources to support our product launch by developing a landing page that would catch our audience’s attention while also representing our innovative culture. For this launch, ThreeSixtyEight developed a world-class animated video that describes our product and how to use it.

What were your goals for this project?

Our objective was to get as many eyes on the landing page and video as we could, promoting our product within the market and with our customers. As a result, our landing page and video needed to be extremely comprehensive so that the general public could better understand our very technical, niche product.

SOLUTION

How did you select this vendor?

We worked with them in the past, and all of our projects went smoothly, so we reached out to them again.

Describe the project in detail.

From idea to implementation, ThreeSixtyEight provided a top-notch landing page and animated video that surpassed our expectations.

What was the team composition?

The team consisted of project managers, web developers, graphic designers, content writers, and strategists.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had a successful product launch. Looking at our analytics report, we increased traffic to our new product landing page and video.

How effective was the workflow between your team and theirs?

Everyone that worked on this project—from the management and developers to the creatives and strategists—understood what I wanted to do with the launch and brought my ideas to life. The team executed the project professionally, keeping on time and on budget.

What did you find most impressive about this company?

Working with the ThreeSixtyEight team has always been easy; they ensure that whatever we work on together will be the best quality. The video was stunning and impressed our company’s president. They easily understood our niche technology, providing content in a way that everyone could understand.

Are there any areas for improvement?

No, I don’t have any critiques. I wish I could have a ThreeSixtyEight team in my office to help me develop content all the time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for Educational Nonprofit

“They made it clear that they had our best interests in mind, and they proved it with a great video.”

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2017 - Oct. 2018
Project summary: 

ThreeSixtyEight produced a recruitment video that aimed to drive incoming applications for an educational mentorship program. The final visual highlighted unique, region-specific elements to attract prospects.

The Reviewer
 
11-50 Employees
 
Baton Rouge, Louisiana
Managing Director, Educational Nonprofit
 
Verified
The Review
Feedback summary: 

ThreeSixtyEight delivered a fantastic video that perfectly aligned with the vision. Despite some communication delays, the team remained responsive, understanding, and flexible in their workflow. They were very detailed, always asking for approval before moving on to another task.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the managing director of the Baton Rouge branch of an education-based nonprofit. We place AmeriCorps members between the ages of 17–25 on teams in high-need schools. They serve for 10 months as tutors and mentors, supporting students and schools in diminishing the dropout crisis.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ThreeSixtyEight?

We wanted to create a recruitment video that encouraged AmeriCorps members to serve specifically in our city.

What were your goals for this project?

We wanted to increase the number of applicants for service in our region.

SOLUTION

How did you select this vendor?

A colleague of one of our board members recommended them.

Describe the video(s) and the process in detail.

They produced a 90-second video that highlights the unique characteristics of Baton Rouge. They provided updates at every step of the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video is fantastic. It aligns with our original vision and reflects the feedback we provided during production.

How effective was the workflow between your team and theirs?

They were extremely communicative and patient. We had some pretty chaotic periods during the engagement, which caused delays in our responsiveness. With that said, they understood our circumstances and kept us on track. They submitted all of their work for our review and waited for approval before moving on to the next step.

What did you find most impressive about this company?

They were flexible, receptive to feedback, and understanding of our budget and time constraints. They made it clear that they had our best interests in mind, and they proved it with a great video.

Are there any areas for improvement?

No, I can’t think of anything.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WooCommerce Dev for On-site Delivery & Waste Hauling Company

“From an SEO standpoint, the site ThreeSixtyEight delivered is a dream compared to its predecessor.”

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - June 2018
Project summary: 

ThreeSixtyEight coded a custom WordPress platform in HTML and CSS. WooCommerce product sales use Stripe payment processing and a check-out cart. The team redesigned the layout to improve UX/UI and navigation.

The Reviewer
 
51-200 Employees
 
Hammond, Louisiana
Nathan Shelton
SEO Manager & IT Specialist, Pot-O-Gold Rentals, LLC
 
Verified
The Review
Feedback summary: 

ThreeSixtyEight delivered a seamless, user-friendly, bespoke platform that’s easy to navigate and modify internally. The web deliverable will boost organic search results thanks to the full control it gives the SEO manager. A friendly, vibrant team, they offer comprehensive insight and support.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Pot O’ Gold Rentals is a portable toilet roll off dumpster rental company. We also rent portable trailers, hand washing stations, and things of that nature. I'm the SEO manager and I.T. resource. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ThreeSixtyEight?

Our old website was incredibly convoluted. It had severe issues that preempted me from doing my job. I couldn't edit content without having to call our previous web developers to essentially request a key to get in. They charged me for every new page I needed, which I couldn’t add myself. 

The platform looked pretty, but it wasn’t user-friendly at all. After finding a product, customers had to click "order online" and then restart the entire process of finding items. The e-commerce side of things had been on a subdomain, which made it difficult for Google to track all the conversions. Most importantly, we needed a much easier way for customers to rent from us online

SOLUTION

What was the scope of their involvement?

When they initially gave us a quote for the site, they said it would take 4-6 weeks to develop. That estimate quickly became 62 weeks. ThreeSixtyEight hadn't realized how robust of an e-commerce system we have, but they were up to the challenge. Our new WordPress site includes plugins and some custom HTML and CSS work. They selected WooCommerce for the specific e-commerce platform. We utilize Stripe for all of our payment processing.

ThreeSixtyEight made our new website act like a proper web store. After navigating to the product page, typing in a zip code will show if an item is available in your area. It filters products by customer type like residential home renovators and commercial contractors, who each have different needs. All the relevant information like associated fees and price is now displayed upfront. Users can select their desired quantity, press "add to cart," and continue shopping. Clicking the cart icon when finished browsing begins the checkout process. 

What is the team composition? 

When I first called them, I talked to one of the founders, Jeremy (CFO, ThreeSixtyEight). He's one of the most pleasant people I've had the pleasure of speaking with. After signing the contract, I was passed along to a brand strategist and an account coordinator. 

How did you come to work with ThreeSixtyEight?

I knew I wanted a local developer and narrowed our options down to two contenders. Even though they were more expensive, I chose ThreeSixtyEight based on the way that they presented themselves. Their founder is personable and easy to talk to. He makes you feel like he's known you forever. They’re a very young team with a sense of warmth about them. You could tell how much they care. 

How much have you invested with them?

We spent $35,000 on their services. 

What is the status of this engagement?

We signed the contract on April 19th of 2017. The project is complete; it actually went live yesterday. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ThreeSixtyEight is very professional and made my life much more manageable. They understood exactly what I wanted and were incredibly thorough. We asked them for the moon, and they delivered. I've been working with them for over a year, and they've fulfilled all my requests. They preemptively asked about any pain point I could have possibly nitpicked about before I even had to. 

They achieved our primary objective of simplifying the checkout process and empowered me to do my job as an SEO manager. Now, renting our products feels the same as any major online store.  Having total control over every facet of our website is going to boost our organic search. Being able to edit our snippets is fantastic. Now, I can plug in keywords that will get pulled into Google's rankings. From an SEO standpoint, the site ThreeSixtyEight delivered is a dream compared to its predecessor. 

How did ThreeSixtyEight perform from a project management standpoint?

I mainly worked with an account coordinator and brand strategist throughout the site development phase. On occasion, I contacted other developers or answered their questions when they reached out to me. We stuck to phone and email for communication. I met with almost their entire design team when we held a couple of in-person meetings. 

What did you find most impressive about them?

The way they operate is more like a family than a business. The atmosphere inside their buildings is warm and inviting. When I went there for yesterday’s meeting to learn the CMS, they offered me a beer right when I walked in. On my way out the door, two of their founders stopped me for a fun, casual 20-minute conversation. That level of rapport goes a long way with me. 

Are there any areas they could improve?

Honestly, not really. I've dealt with many web developers in the past, and ThreeSixtyEight blew me away. If there's a criticism, I don't have one right now. 

Do you have any advice for potential customers?

I suggest being flexible and listening to what they have to say since they develop websites for a living. Your specific vision might not be as conducive for a productive site, so take their advice to heart. 

5.0
Overall Score It was perfect.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    After realizing how robust and convoluted our e-commerce backend is, they did an excellent job in half the time as our prior vendor.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer