Design Agency - Web | UI/UX | Branding | Strategy

Bronze
VERIFIED

Using our own methodology, Performance Centric Design, we weave brand strategy with user experience to deliver a complete customer journey that accelerates our clients growth

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2017
Show all +
Irvine, CA
headquarters
  • 400 Spectrum Center Drive. Suite 1900
    Irvine, CA 92618
    United States
other locations

Portfolio

Key clients: 
Google Cisco 3M KBS The Times of India L'Oreal Blockfolio GSV Labs CircleOf Tara.ai ASUGSV Abbey Road Studios BidOps Humble Dot Advalent Brand Capital Captain's Club CarWash Pass Eggie Fit3D FlyBuds Gaana Music Globally Paid GSV Accelerate Inmusik InstaCo Jedz LearnCloud LifeMaps LUXNow Machaoo MinerX Obsidian Omnichain Parler PingoSolar Planaby Reel
 Sadick Dermatology Schoolze
 Seedly
 Shippa
 Swarm Sales Tanium
 Tara.ai
 The AI Company The Ticker
 TravTab


Reviews

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Website Design for Dermatology Practice

"They are quick on their feet, agile, and fresh."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2017 - Mar. 2018
Project summary: 

500 Designs redesigned a website for a dermatology practice. Their team built a new site from scratch, adding new media and content as well as new functionality such as a payment system. 

The Reviewer
 
51-200 Employees
 
New York, New York
Paraskevi Briassouli
Head of Medical Communications, Sadick Dermatology
 
Verified
The Review
Feedback summary: 

Site traffic has quadrupled and the design has received positive feedback from clients, patients, and members of the team. 500 Designs brings passion and innovation to every project. Their team is creative, knowledgable, and responsive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the head of medical communications of a prestigious dermatologic medical practice and research group in NYC. I oversee the development and execution of the publication plan, the scientific communication platform and the branding.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 500 Designs?

We hired Steve and their team as our website was updated and needed a next-generation website for the practice and the research group.

What were your goals for this project?

Our goals were to have a website that reflected the cutting edge innovation that takes place in the practice, to educate the patients about innovative treatments and the new research emerging from the research group. We wanted the site to be easy to navigate, felt light regardless of the browser/device and was aesthetically pleasing in an elegant/simplistic way.

SOLUTION

How did you select this vendor?

A startup CTO highly recommended 500designs as he had used them to design a logo for his startup under a very tight deadline. They delivered and put the startup on the map as the logo really captured what the company was about. We also checked out the 500website and their mission statement and branding were closely aligned to what we were looking for.

Describe the project in detail.

The project was to design and launch from scratch the practice website and the research group website, with new content, new media, new typology, and layout and integrate features such as online booking, online payments, and patient portal. The project was cost-estimated and projected to take around 3 months from start to launch.

What was the team composition?

We worked with Steve and Vivianne directly from the very beginning, they were our shepherds all the way from selecting the layout, the UI/UX interface, the fonts and stock photos to digging out the right plugins for all the features we required, the two of them worked with us the whole way. Another bright star Christine on the team helped build out some pages and stepped in as needed to meet the deadlines and goals.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Absolutely, within 3 months of launch, the website traffic had quadrupled, and we received lots of compliments from other members of the team, patients and even competitors. There was great utility and appreciation of the sites' ability to offer online booking and payment which subsequently helped facilitate clinical operations within the practice.

How effective was the workflow between your team and theirs?

It was natural and seamless, they were easy to work with, fun, fresh and responsive. We didn't need any fancy project management software, email, chat and skype worked just fine.

What did you find most impressive about this company?

The passion and innovation Steve and Viv bring to the project is evident, a stark contrast to other agencies that are dry and impersonal. They become part of the team and care about the success of the project long term. They are quick on their feet, agile, and fresh. They are a bubbling pot of smart ideas and solutions to all the problems that can be encountered.

Are there any areas for improvement?

I wish they were closer to the east coast!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX & Product Design for Health Technology Company

"500 Designs’ dependability is a huge benefit that keeps us coming back."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2016 - Ongoing
Project summary: 

500 Designs provides ongoing product design and UX services for a 3D body scan company. They create and iterate multiple design options for each project.

The Reviewer
 
11-50 Employees
 
San Mateo, California
Tyler Carter
CTO & Co-Founder, Fit3D
 
Verified
The Review
Feedback summary: 

The sophisticated designs have received overwhelmingly positive feedback from key stakeholders. 500 Designs corrects problems quickly and responds equally as promptly to all other concerns. The team’s quality deliverables and can-do attitude contribute to the expansion of their role.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I'm CTO and one of the co-founders of Fit3D. We sell 3D body scanners to health and wellness facilities. People use our scanner to track their body shape over time and view the results through our web platform. We also have a product in the apparel space that uses aggregate data to help brands deliver better sizing for their customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 500 Designs? 

We're focused on sales and engineering as an organization. We continually need assistance with design. We wanted to build a marketing website that presents a good face to attract leads. On the product side, we need a good UI that works well. We also want to ensure that the design quality is up to the standard expected by our customers.

SOLUTION

What was the scope of their involvement? 

We’ll typically approach 500 Designs with a description of a product that we're working on. For example, we have a scanner app and that's going to be used in gyms. Users need to be able to log in, read instructions, and then be able to take a scan. 500 Designs will go through and give us a couple of ideas on design directions. They might show us a bold color scheme and a more minimalist flat design. That’s a typical process from a product design protective. 

In terms of the website, they look at the interaction between pages. They help a lot with UX in terms of how it might be more intuitive for the user. We also ask 500 Designs for help when we have a spot where we want to put a graphic to convey a message. They'll create illustrations or other artwork that we can use.

What is the team composition? 

One of the founders serves as our project manager. We work with one main designer, and then they’ll bring in an illustrator or another expert to do a specific task as needed. 

How did you come to work with 500 Designs? 

We initially needed design help when we were building a deck to secure investment. They were a reference from someone we knew. Once we got introduced to them and found out they do product design and illustrations, we decided to use them for additional projects. 

How much have you invested with them?

We've spent between $25,000–$50,000.

What is the status of this engagement? 

Work began around the end of 2016. We’ve actually transitioned from doing project-based work to now having them on an ongoing retainer.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Generally, it's been great. We’ve been really happy with their product design work. Our strength is making products that are functional. The UX wasn’t amazing but users could look past that to see what the product offered. Once 500 Designs came in, they were able to remake the product by putting a nice face on it. The design of the UX is actually now a positive for users. That continues to be the constant for us, and why we continue to grow the relationship. 

How did 500 Designs perform from a project management standpoint?

Communication is excellent. We mostly use email and Google Docs. 500 Designs is always available at whatever time of day we reach out. They’re supremely responsive even if we have little tweaks after they’ve delivered the final version. They’ll quickly follow up with an update. Even though we don’t meet in person, it's nice to know they're always ready to hop on the phone or video chat.

What did you find most impressive about them? 

500 Designs’ dependability is a huge benefit that keeps us coming back. They continue to deliver better and better results as they learn more about our business. We’ve been able to work with the same set of designers for a long period of time. We’ve seen an upward trend in their work, which is great. That makes it even easier to extend the relationship into other areas of design. We feel confident they can take on more of what we want to do. 

Are there any areas they could improve? 

Nothing really comes to mind. In early projects, we were still learning the right amount of project definition to put in place. That was more on us to get right on how to convey exactly what we want. It's actually been a really positive relationship throughout. 

Do you have any advice for potential customers? 

They're open to as much communication as you like, so definitely take advantage of that. The biggest thing we've found is that they produce better outputs the more they’re integrated into our products. You will get better results if they’re involved in every piece of the design of your product.

5.0
Overall Score It's definitely been a successful relationship.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already referred them to people.

UI/UX Design for B2B Startup

"Our product is indisputably easier to use than it was before we started working with 500 Designs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2019 - Ongoing
Project summary: 

500 Designs provided UI/UX design services to a SaaS negotiation platform startup. Their team also designed the site, provided marketing expertise, and added additional features.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Benjamin K Leiken
Head of Product, Bid Ops
 
Verified
The Review
Feedback summary: 

Feedback from sales calls, demos, and pitches has been overwhelmingly positive. 500 Designs is dedicated and committed to their client's success. Their expert team combines creativity and technical skill to create high-quality products, leading to a smooth ongoing relationship.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Bid Ops is a SaaS negotiation platform for procurement teams. We're an 11 person, post-seed stage startup and I'm the Product Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 500 Designs?

We hired 500 Designs instead of a full-time UI/UX designer. When we learned that Steve and his team could function/work with us in the same way a full-time designer would (and at the same cost), but with the added benefit of being a full-service consultancy (with skills in a variety of specialties) we jumped at the chance to bring 500 Designs on board. They've worked with us to redesign our entire product, launch several high-value/high-complexity features, and refresh our marketing materials.

What were your goals for this project?

We wanted to deliver a best-in-class, modern, professional-looking product experience to our users while still moving at breakneck speed. Working with 500 Designs has allowed us to do just that.

SOLUTION

How did you select this vendor?

We interviewed several full-time candidates and talked to one or two other design firms. We were put in contact with Steve via one of our seed investors. From the very first meeting, we knew Steve and 500 were the right choice.

Describe the project in detail.

For each of the features we work on together, I put together a detailed product specification (research, problem statement, user stories, acceptance criteria) and present it to 500 for discussion/feedback. 500 then starts UI/UX design and delivers mocks via Zeplin. The mocks are almost always of extremely high quality -- if there's anything that needs tweaking, I leave comments in Zeplin. Typically, after one or two iterations, we're good to go and the designs are ready for engineering to start implementing them.

At the outset of our engagement, Steve and the team ran us through an awesome branding/voice/tone exercise to better understand our business and our desired brand message. One of the things I've enjoyed most about working together is how flexible/available Steve and his team are -- at times where we need them to be very high touch, they are; when things are quieter, they're able to operate independently. They truly care about our product and success, so they spend the time getting to know us and our business -- it's a true partnership.

What was the team composition?

Steve is directly involved every step of the way and Louis Boo has been an absolutely amazing partner on the UI/UX design side -- doing all of the actual design and delivery of assets. At various times we've worked with many other folks on the team -- 500 has individuals who specialize in emails, presentations, web design, and marketing materials. Whenever we have a spot need for something, Steve usually has a dedicated resource for us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since we've refreshed our product, we frequently get feedback in demos, pitches, and sales calls that our product is the best-looking procurement software on the market. User tests we've run for features that we collaborated with 500 on typically score extremely high in terms of usability and delight. On top of all of that, we've been able to scale up the number of users on our platform and reduce user reliance on customer support. Our product is indisputably easier to use than it was before we started working with 500 Design.

How effective was the workflow between your team and theirs?

Extremely effective. We handle most of our communication through a dedicated Slack channel and designs/feedback are exchanged via Zeplin. We also have a weekly check-in call (on Mondays) to review priorities for the week and go over any new product specs.

What did you find most impressive about this company?

There are many things that have impressed me about working with 500, but the most impressive two things are:

  1. Steve and the team's dedication and commitment to understanding the product, problem, and business on a fundamental level
  2. 500's ability to deliver extremely high-quality work on short timelines

Are there any areas for improvement?

Nothing comes to mind

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Prototyping & Design Support for Innovation Firm

“I’m impressed with their ability to deliver exceptional results regardless of the industry.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2017 - Ongoing
Project summary: 

500 Designs collaborates with an internal team to create marketing mockups and functional prototypes for product validation.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Tara Lookabaugh
Director of Enterprise Innovation, GSVlabs
 
Verified
The Review
Feedback summary: 

500 Designs consistently delivers exceptional output across a diverse spectrum of projects. The team is highly skilled, efficient, and communicative, qualities that have led to a long-term engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a project director for GSVlabs, an organization that facilitates rapid prototyping and product validation for large enterprise clients. My role is to work with new product teams to understand their goals and co-create a digital product concept that we then prototype, test, and validate.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 500 Designs?

We hired 500 Designs to help create marketing mockups and functional prototypes as part of our prototyping sprints.

What were your goals for this project?

We want to understand how users interact with the product ideas that we've come up with and if the solution will ultimately serve their needs.

SOLUTION

How did you select this vendor?

Our team knew Steve (CEO & Co-founder, 500 Designs) from his previous company and had seen his design skills firsthand. When we launched this service and needed design support, reaching out to him was a no-brainer.

Describe the project in detail.

500 Designs creates marketing mockups, including one-pagers and website landing pages. They also design functional prototypes for user testing on browser and mobile. For each project, we usually require mockups for 3–10 different product concepts with 3–5 product iterations. Our projects with them run anywhere from 3–12 weeks.

What was the team composition?

We coordinate with 1–2 individuals on the 500 Designs team, but I understand that other people are also involved.  

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The 500 Designs team has helped us complete numerous projects that have received great reviews. We've also seen a few client products go to market.

How effective was the workflow between your team and theirs?

The communication is extremely streamlined and efficient. We have a team Slack channel set up for feedback and comments.

What did you find most impressive about this company?

I’m impressed with their ability to deliver exceptional results regardless of the industry.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Financials & Pitch Deck Graphic Design

"They're [500 Designs are] so easy to work with and they're very, very helpful and understanding."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
August 2016 - Ongoing
Project summary: 

The client, a travel payments startup, connected with 500 Designs to make a professional looking pitch deck, including financials. 

The Reviewer
 
2-10 employees
 
Ireland
Co-founder, Travel Payment Startup
 
Verified
The Review
Feedback summary: 

The client attributes their organic, close relationship to the founder at 500 Designs for the superior quality of service they have received. Response times for questions and change requests were very fast and the rate seems reasonable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We have created a mobile application on both iOS and Android that allows customers to make payments against their holiday booking balance. At the moment, to make payments towards a holiday booking, you have to take a trip into the Travel Agency / Tour Operator, possibly have to take time off work to do so, ring up and pay via credit or debit card over the phone, or send bank transfers etcetera which are all incredibly inconvenient. Our mobile application eliminates all of that. Once a Travel Agent / Tour Operator is signed up to use our service, and a customer books a holiday, they will be automatically signed up to use our service also. Once the customer downloads the app, they can log in using their credentials and their remaining holiday booking balance will show. They can then begin to make once off or scheduled payments anytime and anywhere. It's just convenience.

I am a co-founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 500 Designs?

We needed help with designing a pitch deck and our financials.

SOLUTION

What was the scope of their involvement?

Before the pitch deck was actually made, they gave us a questionnaire and we filled out all the information. From there, they went and created the pitch deck and images. Once they got started, we sent it back and forth on a weekly basis to let them know what changes we wanted and what we wanted to be added.

How did you come to work with 500 Designs?

It was by chance we got in contact with them. My business partner came across Steve [Brett, founder] on LinkedIn. He just contacted him via LinkedIn, just because he saw he was Irish and living in San Francisco. He's an entrepreneur and my partner just texted him, as you do, to get some advice and see how he was doing over there. The relationship just grew from there, to be honest.

It grew over the course of a couple of months. Messages came back and forth and as the relationship went on, we realized 500 Designs could actually help us with our pitch deck and our financials. That worked out really well for us.

How much have you invested with 500 Designs?

That is confidential.

What is the status of this engagement?

We started working with them roughly three or four months ago. We're still working with them at the moment.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Not yet because, as I've already said, we're still working on things together. The pitch deck has been sent out to people here and there. It is finished, but at the same time, we're just cleaning one or two things up.

We have spoken to a few people about it and the feedback we've received has been excellent.

How did 500 Designs perform from a project management standpoint?

It's been pretty straightforward for us. As you can imagine, the communication on a daily and weekly basis was mainly done via email. When help was needed, we reached out to them. We also held a Skype call every single Thursday and depending on what progress had been throughout the week, they could range from one to two hours. We covered a lot of work on these calls.

They were really helpful, but it was on the Skype calls that we got a lot of the work done because we discussed everything that went on in the week and what changes needed to be made. Once they were discussed, the guys went off and made the changes that were necessary and did the work on their side. Then, we followed up with a call the following Thursday again. We just kept working along that way.

What did you find most impressive about 500 Designs?

The level of work they do is extremely good and their communication skills are fantastic.

The pitch deck and financials are excellent. We're pretty confident we wouldn't have received the pitch deck and financials up to the standard that we've got from 500 Designs from anyone else. We're exceptionally delighted with the work they've done. They've been really helpful. If we had a question on the deck, or we wanted something changed, or we weren't too sure about something on the financials, they always cleared it up in an instant. If we sent them an email, they came back to us straight away. Changes were made very fast. There was no delay in the work to be done.

Are there any areas 500 Designs could improve?

Not at all, no. As I said, we don't think we would have gotten the same service from anyone else. The relationship we have with them is pretty fantastic. It's natural. Obviously, we didn't know the guys before we started working with them, but they're so easy to work with and they're very, very helpful and understanding. Their knowledge and what they do is at an extremely high level as well, so that definitely helps with the content.

5.0
Overall Score I would most definitely work with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always fit us into their busy schedule. They always responded to our emails and never cancelled or missed any of our scheduled calls.
  • 4.0 Cost
    Value / within estimates
    For the standard of work done, it was pretty reasonably priced.
  • 5.0 Quality
    Service & deliverables
    The quality of work done by 500 Designs was of an extremely high standard.
  • 5.0 NPS
    Willing to refer
    I would highly recommend them.

Redesigns for Wellness Mobile App

"500 Designs’ team was on time and extremely accommodating."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Sep. 2019
Project summary: 

500 Designs handled various redesigns in order to adapt the app’s screens for an older demographic. The main goal was making the information and reports generated in the app easier to understand.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Operations Director, Wellness App
 
Verified
The Review
Feedback summary: 

The redesigned screens have gotten phenomenal feedback for their increased user-friendliness, generating greater engagement and retention. 500 Designs excels at creating intuitive designs and conducting an overall positive work experience.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I run operations for a health and wellness mobile app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 500 Designs?

We initially built our app for a younger and tech-savvy demographic, but after doing more user testing, we found that our app actually resonated more with the older demographic and needed a redesign to better suit it.

What were your goals for this project?

The goal of the project was to redesign our screens and make them more explicit and clear for the older demographic.

SOLUTION

How did you select this vendor?

500 Designs came highly recommended by a friend.

Describe the project in detail.

500 Designs revamped our designs. We basically needed progress reports in our app that were more comprehensive and user-friendly.

What was the team composition?

We had three dedicated individuals working on our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've received many compliments from our users and have seen an increase in user engagement/retention because of 500 Designs’ work.

How effective was the workflow between your team and theirs?

500 Designs’ team was on time and extremely accommodating.

What did you find most impressive about this company?

Their work is spectacular and they have an eye for creating intuitive designs.

Are there any areas for improvement?

No. We had a great experience with them and everything went well.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Delaware
ID
6384241
Date of Formation
Apr 18, 2017
Client Reviews
VERIFIED CLIENT REVIEWS
6
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
September 23, 2019