We help transform your website into a revenue-generating machine that drives more sales, stands out from competitors, and truly resonates with your customers.
Investing in marketing without a properly optimized website is like pouring water into a leaky bucket. Navigating the complexities of messaging, design, and technology can be overwhelming.
You need a partner that can guide you through the right strategy, craft messaging that resonates with your target demographic, and deliver a website that ultimately achieves your business goals.
At ThrillX, we partner with you to build a website that not only looks great but also drives meaningful business opportunities, ensuring your marketing efforts deliver maximum impact.
Why Choose ThrillX?
1) Rigorous Strategy: Unlike other firms, we help you actually craft the messaging and copy on your website. How? Before we even touch a single pixel of code or design, we do a complete deep dive into your business and understand it inside and out.
2) Business-Driven Results: We don’t just create visually attractive designs. We focus on knocking your KPIs out of the park and delivering you a strong ROI.
3) Data-Driven Decisions: Anyone can build you a pretty website. We build you a website that actually converts and sells. With insights from hundreds of top-performing websites and a focus on analyzing user behavior, we utilize proven strategies in every project.
4) Responsive Services: We limit our client intake each year, guaranteeing exceptional customer service with responses in hours, not days.
If you feel this is a good fit, please feel free to reach out. We offer a free 30-min website audit, no obligations at all.
$1,000+
$100 - $149 / hr
10 - 49
Toronto, Canada
Founded 2021
1 Language that we service
English
1 Timezone that we service
EST
Eastern Standard Time (EST)
1 Locations
Toronto , Canada
Focus
No data have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$100 - $149
/hr
Rating for cost
4.8
/5
What Clients Have Said
ThrillX offers competitive pricing with projects ranging from $4,000 to $85,000 CAD. Clients appreciate the value for cost, highlighting effective communication, timely delivery, and quality outcomes, making them a preferred choice for various web development needs.
ThrillX's team is recognized for their responsiveness and dedication to client satisfaction. They are quick to address concerns and adapt their approach to meet specific client needs.
Proven Expertise in Web Design and Development
ThrillX consistently delivers high-quality web design and development solutions across various industries. Clients praised their ability to create visually appealing and functional websites, often exceeding expectations and meeting all project requirements.
Innovative and Data-Driven Design Approach
ThrillX employs a data-driven approach to design, utilizing tools like heatmaps and user testing to inform their decisions. This methodology is praised for eliminating guesswork and enhancing the effectiveness of their solutions.
Flexible and Adaptable to Client Feedback
ThrillX is open to client feedback and willing to make adjustments as needed, ensuring the final product meets client expectations. This flexibility is highly valued by their clients.
High Satisfaction with Customer Service
Clients consistently express satisfaction with ThrillX's customer service, noting their professionalism, patience, and commitment to delivering quality results.
Opportunities for Improved Technical Independence
Some clients expressed a desire for more independence in managing their websites post-launch, indicating a potential area for ThrillX to provide additional training or resources.
“We’ve been most impressed by ThrillX’s audits — they’ve been eye-opening.”
Sep 6, 2023
CEO, Vendisys AI | Performance Based Lead Gen
Erik Paulson
Advertising & marketing
Los Angeles, California
51-200 Employees
Phone Interview
Verified
ThrillX provides conversion rate optimization, SEO, and UX design optimization for a lead generation agency. The team handles SEO for several of the client’s brands and has optimized their LinkedIn profile.
Thanks to ThrillX, traffic on three of the client’s websites has increased by 300%. On one of the brand’s sites, the conversion rate is up by 40%, and the average session time has more than doubled. The team delivers on time and budget and communicates well through Zoom, Slack, and email.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO and founder of Vendisys AI | Performance Based Lead Gen, a lead generation agency. We’ve also developed 10 standalone SaaS products.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with ThrillX?
Our company has been around for 20 years, mainly focusing on providing sales opportunities and leads to clients. However, with the development of our SaaS products, we wanted to optimize the conversions on our website and the UX of our different products.
SOLUTION
What was the scope of their involvement?
ThrillX provides conversion optimization and SEO for our websites and UX optimization for one of our SaaS products. During the initial phase, the team audited three of our brands’ websites: Scrubby.io, Inboxy.io, and GoldenLeads.io. ThrillX returned with a detailed analysis of the changes we needed. From there, we expanded the scope of work.
The team has optimized our brand websites and our LinkedIn company pages. They provide design recommendations. As for SEO, ThrillX has done keyword research, developed a strategy, and created content for us. Their latest project involves working on Scrubby.io’s UX design.
What is the team composition?
My CMO is ThrillX’s point of contact on our side, so I’m unsure about the team composition.
How did you come to work with ThrillX?
They sent me a cold email. ThrillX performed a free audit on one of our websites over the phone, and we hired them to audit three of our brand’s websites.
How much have you invested with them?
We’ve spent between $10,000–$50,000.
What is the status of this engagement?
We started working with them in April 2023, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
ThrillX's work is excellent. Since working with ThrillX, our traffic on three of our brand’s websites has increased by about 300%. One of the keywords of Inboxy.io has ranked on the second page of Google within two weeks of working with ThrillX.
Moreover, conversions on Scrubby.io’s website have increased by 40%, and the average time users spend on that website has gone from 50 seconds to about two minutes and 30 seconds. Currently, we haven’t finished implementing all the changes proposed by ThrillX on all the brands’ websites.
Overall, I’ve been impressed with ThrillX’s smart team; they do good work and are very diligent. While I usually prefer to work with different vendors across our brands, I would rather wait for ThrillX and give them more work. We’ve already switched from two other SEO companies to ThrillX.
How did ThrillX perform from a project management standpoint?
The budget is fixed, and ThrillX has worked within it. They’ve also been good at meeting timelines, with perhaps one instance of an understandable delay of a couple of days. We communicate through Zoom, email, and Slack.
What did you find most impressive about them?
We’ve been most impressed by ThrillX’s audits — they’ve been eye-opening. When making their recommendations, ThrillX has shown us competing websites and explained the logic behind their actions so their insights make sense. Additionally, I’ve been impressed with the detailed questions ThrillX has asked us.
Overall, I appreciate how they’ve increased our traffic, conversions, and time spent on the website.
Are there any areas they could improve?
No, they’re doing really good work, as far as I’m concerned.
Do you have any advice for potential customers?
Do some homework on your competition and keywords. Initially, I didn’t know how to answer some of ThrillX’s questions and had to find the answers with my internal team. Therefore, I suggest you research before you get on the phone with ThrillX.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Wellness Company
Web Development
Less than $10,000
Oct. 2024 - Jan. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team communicated well, and I felt like they truly cared."
Feb 19, 2025
Owner, CodaKaizen
Will Malmo
Wellness & Fitness
Toronto, Ontario
1-10 Employees
Online Review
Verified
ThrillX developed a website for a wellness company. The team built three pages, a contact form, and integrated CTA buttons leading to the client's Calendly web app.
ThrillX successfully delivered a high-quality website on time. The team was responsive to concerns and inquiries and communicated professionally via virtual meetings, showcasing superb project management. Their dedication to please the client was impressive, resulting in a positive engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of CodaKaizen
Describe what your company does in a single sentence.
A self-development program.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThrillX to accomplish?
Build a website/landing page for my business.
SOLUTION
How did you find ThrillX?
Online Search
Clutch Site
Why did you select ThrillX over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
How many teammates from ThrillX were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
A three page website (Home, About, and Our Team), plus contact page. Also, integration of CTA buttons leading to Calendly web app.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Work was always accomplished within the given timeline. The three page + contact form page website was completed as promised at a high quality.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The management of this project was superb. Communication was quick and highly professional. Questions, concerns, and inquires I had were responded to most most often within 24 hours.
What was your primary form of communication with ThrillX?
Virtual Meeting
What did you find most impressive or unique about this company?
Although I purchased one of the smaller packages from ThrillX, I felt like Arsh, the business owner, made a lot of effort to make sure I was happy with the final result. The team communicated well, and I felt like they truly cared, even though I'm guessing I was one of his smaller clients.
Are there any areas for improvement or something ThrillX could have done differently?
This was my first experience hiring someone to build a website for me, and I don't have any complaints or suggestions for what could have been done better.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Very professional business and great overall value.
UI/UX Design for Video Game Development Firm
Conversion OptimizationUX/UI DesignWeb Design
$200,000 to $999,999
Feb. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ability to conduct in-depth data analysis and seamlessly integrate those insights to enhance UI/UX impresses us."
Jan 26, 2025
Senior Technical Artist, Ubisoft
Anonymous
Arts, entertainment & music
Toronto, Ontario
10,001+ Employees
Online Review
Verified
ThrillX provides UI/UX design services to help a video game development firm optimize their UX and conversions. They improve the navigation and user flows of the client's digital products and run A/B tests.
ThrillX's efforts have helped the client increase conversion rate, user satisfaction, and time spent on the page. They've also improved the client's navigation, visitor retention, and the quality and quantity of sign-ups and leads. Moreover, the team adheres to the timeline and responds promptly.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Technical Artist of Ubisoft
Describe what your company does in a single sentence.
We’re a video game publisher and developer recognized for creating immersive experiences, innovative gameplay, and expansive worlds that captivate players worldwide.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThrillX to accomplish?
Improve website conversions and user-experience via A/B testing and Conversion Rate Optimization
Improve the user experience and user interface across digital platforms
Refine user journey and navigation to drive higher engagement
SOLUTION
How did you find ThrillX?
Online Search
Clutch Site
Why did you select ThrillX over others?
High ratings
Great culture fit
Company values aligned
How many teammates from ThrillX were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Conversion Optimization and UX optimization across digital platforms.
Improving the quality and quantity of sign-ups and leads being generated.
Enhancing the navigation and user-flows across digital products to reduce friction.
UX/UI design and development.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
• Increase in conversion rate and sign-ups
• Increase in user satisfaction and time on page
• Improvement in visitor retention and navigation
Describe their project management. Did they deliver items on time? How did they respond to your needs?
ThrillX kept the project on track with clear, proactive communication and consistent check-ins. Their team was always responsive, making adjustments based on our feedback to ensure alignment. They adhered to a well-structured timeline, delivering everything on time.
What was your primary form of communication with ThrillX?
Virtual Meeting
What did you find most impressive or unique about this company?
Their ability to conduct in-depth data analysis and seamlessly integrate those insights to enhance UI/UX impresses us.
Are there any areas for improvement or something ThrillX could have done differently?
Nothing comes to mind.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design & Development for ISP
Web DesignWeb Development
$50,000 to $199,999
June - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
“ThrillX was great at what they did.”
Jan 22, 2025
Marketing Manager, Wightman Telecom
Brittany Weber
Telecommunications
Ontario, Canada
51-200 Employees
Phone Interview
Verified
ThrillX designed and developed a custom website for an ISP. The team conducted market research, designed the site, and built and launched the site powered by WP Engine. ThrillX provided stock photos and videos.
The new website improved the client’s SEO, helping them rank on page one for ISPs in one of their service areas. The client's web traffic and click-through rates also increased. ThrillX exceeded expectations, delivered work on time, and held weekly meetings via Google Meet to share progress.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the digital marketing manager for Wightman Telecom, a service provider of internet, TV, and mobility in certain areas of rural Ontario.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with ThrillX?
We needed help with website development. We had an existing website, but it was outdated.
SOLUTION
What was the scope of their involvement?
ThrillX built a custom website for us. We broke the project into four phases and paid them after each one. The first phase was the discovery, where they did a lot of market research. They used different apps to watch consumer behavior on our current site and see what confused people. The second phase was thinking about the design, colors, and vibe we wanted to get with our target audience. The next step was developing and coding the site according to what we needed. The last phase was launching the site.
ThrillX built the site from scratch. We supplied some videos, and they provided stock photos and videos for the site. We also gave them our logo. We wanted a fast website since our previous site was lagging, and they worked with us to streamline the customer journey. ThrillX directed us to WP Engine, which powers the site.
What is the team composition?
We worked with 5–6 teammates from ThrillX, including a copywriter, a designer, and a developer. My main contact was the owner, Arsh.
How did you come to work with ThrillX?
I found them online while searching for companies on various review sites. We received five quotes and talked to five different service providers. Arsh put together a proposal for us. I met with him via Google Meet, and he put a lot of effort into the first official pitch compared to the other companies.
How much have you invested with them?
We’ve spent $85,000 CAD.
What is the status of this engagement?
We started working together in June 2024, and the website was launched in December 2024. We’re currently working with ThrillX to come up with a custom maintenance package but we haven't signed a contract yet.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our SEO extremely improved. We used to be on page two of search results for internet service providers in one of our service areas, and now we’re on page one. The feedback was amazing. Our web traffic and click-through rate increased, too.
There weren’t any bugs, but there were a couple of things during the launch that weren’t ThrillX's fault. We had a lot of internal things for our ordering process, and they had to connect that. We also had a chatbot for our customer service and tech support. They had to call the actual app for the chatbot to get it on the website.
How did ThrillX perform from a project management standpoint?
ThrillX did great and delivered work on time. Every Thursday, we had a team meeting via Google Meet to show me the progress and ask questions. ThrillX exceeded our expectations and was happy to help with any questions.
What did you find most impressive about them?
ThrillX was great at what they did. They took my vision and created a site that exceeded my expectations. They were professional and personable. ThrillX talked to me on the same level instead of using technical language.
Are there any areas they could improve?
No, there aren’t any.
Do you have any advice for potential customers?
I’d tell you to work with ThrillX because they’ll take care of you. You have to know what you want. I had a vision of what I wanted the site to look like and some functionality. Bringing everything to ThrillX at once was helpful for them so we could get it right the first time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"They're on time every time."
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Branding, Copywriting, Web Dev & Design for Marketplace Co
BrandingContent Writing ServicesWeb Development
Less than $10,000
Sep. - Nov. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was extremely satisfied with the service provided by ThrillX."
Jan 15, 2025
Founder, Digital Trade Solutions
Gabriela Grossmann
Business services
Doral, Florida
1-10 Employees
Online Review
Verified
ThrillX has designed and developed a website for a marketplace company using WordPress with the Elementor Pro page builder and Astra WordPress Theme. The team also provides copywriting and branding services.
ThrillX has completed the client's cohesive logo, website design, and brand identity within the agreed-upon deadlines, demonstrating efficient project management and clear communication. The team is receptive to feedback, implements appropriate changes, and offers valuable professional insights.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Digital Trade Solutions
Describe what your company does in a single sentence.
Boutique agency with over a decade of driving brand growth in marketplace ecosystems.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThrillX to accomplish?
Website Design & Development
Website Copywriting
Logo Design
SOLUTION
How did you find ThrillX?
Referral
Why did you select ThrillX over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from ThrillX were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The website will be built using WordPress with the Elementor Pro page builder and Astra WordPress Theme or a template/theme from Envato Elements.
Client is responsible for purchasing the Elementor Pro page-builder which costs $99/yr (USD). Client will also be responsible for paying for either the Astra Essential Bundle which costs $169 for the first year R the Astra ProBundle which costs $59/year depending on whether Client chooses a free theme or premium theme from here. If the client chooses Envato Elements, the pricing is $21 CAD per month.
Both of these are necessary to run the WordPress template and allow for Client to easily maintain the website in the future.
Client requires the design and development of 4 key pages.
All design elements will be limited to the components, sections, and layouts available in the approved template design. Agency can move around sections, duplicate sections, remove sections, and switch out all of the content (images, text, icons,colors, logos, etc).
The Client is responsible for providing a preliminary content document that outlines all of the rough content that will be located on each page. Only once provided with this information will Agency commence the writing of all of the main headers for the website to avoid delays to the timeline. The timeline will only officially start once this preliminary content document is provided to help guide the design of the wireframes.
Client will receive two official rounds of revisions with the terms being outlined under the ‘Revisions’ section of this document.
Agency will be responsible for writing the main and body text for all pages based on the principles of a high-converting website.
Agency will source images using Pexels.com and Unsplash.com when applicable should Client not have its own photos readily available. Any photos or videos that require purchase will be billed directly to the Client and payable by Client upon mutual agreement.
Agency will create a logo from scratch which includes a maximum of 3 initial logo designs, two rounds of revisions, consultation, and providing the logo in all file types (JPEG, PNG, Vector, etc).
Agency relies on Client to provide sample logos that they like in order to accurately capture and reflect the desired look and feel for the project.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Completion of Revisions Within Project Scope: The logo and website underwent two rounds of revisions each, adhering to the agreed-upon timeline and scope. This ensured a collaborative approach with ThrillX, demonstrating flexibility and commitment to delivering a product that met our expectations.
Enhanced Design Quality: Feedback from the revision rounds led to significant improvements in both the logo and website designs, resulting in a cohesive brand identity.
Readiness for Deployment: Both the logo and the website reached a finalized stage, ready for deployment and integration into our strategies. This marked a key milestone in achieving project goals.
Adherence to Deadlines: All revisions and final deliverables were completed within the agreed-upon deadlines, demonstrating efficient project management and clear communication between the design team and us.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All revisions and final deliverables were completed within the agreed-upon deadlines, reflecting effective project management and clear collaboration between the design team and our team. They were highly receptive to feedback, implementing appropriate changes while offering valuable professional insights. To ensure seamless and timely deliverables, we leveraged multiple communication platforms throughout the process.
What was your primary form of communication with ThrillX?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their communication and on time professional deliverables.
Are there any areas for improvement or something ThrillX could have done differently?
Honestly, I was extremely satisfied with the service provided by ThrillX. The team was professional, communicative, and attentive to our needs throughout the process. At this time, I can’t think of any specific areas for improvement. If anything, just continuing to maintain the high standards and proactive communication we experienced would be perfect.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design & Development & SEO for Training Company
Search Engine OptimizationWeb DesignWeb Development
Confidential
Aug. - Sep. 2024
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their team went beyond — they took the time to understand our brand, our audience, and our specific goals."
Oct 28, 2024
Marketing Director, Training Company
Angie Douvis
Dental
Sault Ste. Marie, Ontario
11-50 Employees
Online Review
Verified
ThrillX overhauled a training company's website. The team created a custom design, built a new WordPress and Elementor-based website, integrated gated content functionality, did SEO work, and offered support.
The client was pleased with ThrillX's work. The team's efforts led to a significant increase in organic traffic, user engagement, and lead capture. ThrillX was communicative, organized, and responsive to the client's needs. Their technical expertise and client-focused approach were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Director of a training company
Describe what your company does in a single sentence.
We provide specialized training, systems and coaching for Dental Practices.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThrillX to accomplish?
Deliver a new company website
Build in gated-content functionality
SOLUTION
How did you find ThrillX?
Online Search
Why did you select ThrillX over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
How many teammates from ThrillX were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
ThillX delivered a full website overhaul focused on user experience, lead generation, and brand alignment. The project started with a discovery phase, including competitor analysis and user journey mapping to set clear goals. Key deliverables included:
Strategy & Architecture: ThillX provided an information architecture to streamline navigation and user flow, plus wireframes for key pages, setting the foundation for a seamless experience.
Custom Design & Visuals: ThrillX delivered high-fidelity mockups aligned with our brand, and ensured that we were happy before moving onto the next stage of the process.
SEO Structure Optimization: They optimized the site for search engines, ensuring pages were primed for visibility, with a solid content structure for easy updates.
Responsive Development & Wordpress CMS: The site was optimized for both mobile and desktop, and built using a combination of Elementor and Wordpress.
Post-Launch Support: ThillX offered launch support and CMS training to help ensure a smooth transition.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved navigation and strategically placed calls-to-action increased user engagement and lead capture, while optimized site speed and mobile responsiveness boosted visitor retention. The SEO-driven structure also led to greater search engine visibility, driving a steady increase in organic traffic.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
ThillX demonstrated effective project management throughout the entire process. They adhered to an organized timeline, and provided regular updates. Deliverables were consistently on time!
Their team was responsive to our needs, readily incorporating feedback and making adjustments as required. Communication was clear and proactive, with frequent check-ins to ensure alignment and address any questions. ThillX’s flexibility and willingness to adapt helped the project flow smoothly.
What was your primary form of communication with ThrillX?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most about ThillX was their blend of technical expertise and client-focused approach. Their team went beyond — they took the time to understand our brand, our audience, and our specific goals. I believe that this attention to detail made a significant difference in the final product.
Are there any areas for improvement or something ThrillX could have done differently?
It’s tough to point out any areas for improvement, as our experience with ThillX was excellent! Their attentive approach, consistent communication, and timely delivery completely met our needs. If anything, maintaining the same high standards on future projects will continue to make them a standout partner.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web & UX/UI Design for Engineering Company
Conversion OptimizationUX/UI DesignWeb Design
Confidential
July - Aug. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their approach combined creativity with an emphasis on data analytics, which was unique in the design space."
Oct 21, 2024
Department Head, Sumachay Lifts
Anonymous
Engineering
Toronto, Ontario
1-10 Employees
Online Review
Verified
ThrillX provided web and UX/UI design support for an engineering company. They performed a manual analysis of the site, provided tailored mock-ups through Figma, and offered recommendations.
Thanks to ThrillX's efforts, the client saw a 60% boost in their monthly online orders and an increase in inquiries. ThrillX delivered items on time and demonstrated strong organizational skills and attention to deadlines. Their creative process and emphasis on data analytics were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Department Head of Sumachay Lifts
Describe what your company does in a single sentence.
Sumachay Lifts manufactures and supplies high-quality, customizable material handling equipment and packaging solutions at the most competitive prices, ensuring efficient operations for warehouses and distribution centers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ThrillX to accomplish?
Conversion Rate Optimization
Website UI Improvements
SOLUTION
How did you find ThrillX?
Referral
Why did you select ThrillX over others?
Referred to me
How many teammates from ThrillX were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
User Interviews: They gathered direct customer feedback, managing everything from question formulation to outreach.
Manual Analysis: They performed a thorough, manual analysis of the site.
Mockups: They provided detailed before-and-after design mockups tailored to our brand, with access to working design files in Figma.
Full-Funnel Optimization: Their recommendations aimed to enhance every step of the customer journey, driving increases in lifetime value (LTV), average order value (AOV), and conversion rate (CVR).
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
60% increase in monthly online orders after audit recommendations were implemented. Increase in inquiries as well.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was exceptional. They consistently delivered items on time, demonstrating strong organization and attention to deadlines. Whenever we had specific needs or concerns, they responded promptly and effectively, adapting their approach to ensure our satisfaction. Overall, they did an amazing job, exceeding our expectations throughout the process.
What was your primary form of communication with ThrillX?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
One of the most impressive aspects of ThrillX Design is its focus on creating immersive and engaging user experiences. Their portfolio showcases a blend of innovative design and strategic thinking, particularly in how they tailor solutions to meet client needs. The emphasis on collaboration and a deep understanding of customer psychology sets them apart. Additionally, their commitment to providing detailed mockups and personalized design files highlights their dedication to ensuring clients feel involved in the creative process. Overall, their approach combined creativity with an emphasis on data analytics, which was unique in the design space.
Are there any areas for improvement or something ThrillX could have done differently?
No, there aren't any areas for improvement that stand out. ThrillX Design executed their projects effectively and met all expectations.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO, Web Redesign & Conversion Optimization for Gas Mask Co
"Its communication is one of the best of the agencies I've worked with."
Oct 10, 2024
President & Chief Sales Officer, Parcil Safety
Cody Voelker
Consumer Products
Evansville, Indiana
11-50 Employees
Phone Interview
Verified
ThrillX has redesigned the website of a gas mask company using Figpii. The team has audited the client's site data to define a conversion optimization strategy. ThrillX conducts tests and works on SEO.
ThrillX's work has increased the client's conversion rate by 80%. The team goes above and beyond the project's scope and is flexible regarding budget, which benefits the client. ThrillX is quick to respond and communicates via Slack and emails, where they share presentations via Google Drive.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the president and chief sales officer of Parcil Safety.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with ThrillX?
We needed help with conversion optimization and website redesign.
SOLUTION
What was the scope of their involvement?
ThrillX has helped us with CRO and website redesign. The team has done a deep dive audit of our account, looking at our Google Analytics, Shopify, and Google Search Console data to see which pages get the most traffic and which ones have the most drop-off. ThrillX has quickly moved on to making the first conversion optimization tests on some of those higher-traffic pages, including our collection and product detail pages. We’ve worked our way back up to the homepage and navigation bar, where the conversion optimization has finished.
We've recognized that our site's theme was outdated and not working, so ThrillX has switched the design theme. The team is now starting the SEO services after the web design change. ThrillX has discussed with us our top keywords and identified some of the longer tail terms. ThrillX has used different technologies, including a tool for customer surveys and user testing, to get more information straight from our customers. ThrillX has also used Figpii for page development and has brought on some new apps to work with our Shopify, like Rebuy for our cart extension.
What is the team composition?
We mainly work with Arsh. We also work with two other teammates: one does a lot of the web development for conversion optimization, and the other works on the SEO.
How did you come to work with ThrillX?
We found ThrillX through a podcast from someone I know on LinkedIn. We interviewed 3–4 different companies, but I connected with Arsh. He brought up things I believed to be true, such as that we didn’t need a whole redesign and needed to focus on increasing our conversion rate.
How much have you invested with them?
We've spent around $34,000 overall.
What is the status of this engagement?
We signed with ThrillX in February 2024, and the first test went live in March 2024. The engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our conversion rate has increased by 80%.
How did ThrillX perform from a project management standpoint?
ThrillX is excellent at delivering work in a timely manner, and its communication is one of the best of the agencies I've worked with. We mainly communicate through Slack and emails. ThrillX sends a monthly email showing us what they’ve worked on and shares a nice presentation through Google Drive.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
Arsh is very quick to respond
What did you find most impressive about them?
ThrillX has gone above and beyond the scope we've signed. The team is very quick to respond and flexible with how we pay them, moving the same budget to different roles. This has been beneficial for us because this year is a little more of a down economic year.
Are there any areas they could improve?
Some of the website changes have hindered our ability to do promotional campaigns. We’re a little too dependent on ThrillX right now to make changes to our site. Part of it is because our web developer is still learning and becoming better at it. We want to ensure that the tests aren't needed when we're doing promotional campaigns. We've encountered issues when we want to do a big promotional campaign.
Do you have any advice for potential customers?
I recommend ensuring that whoever is leading the project from ThrillX understands the potential impacts of their tests and how to study them better. It would be nice for the team to have a good SEO background because they want to take over many things, like blog content and the SEO Merchant Center. However, our merchant center is vital for our Google shopping, and I didn't want ThrillX to touch our paid ads. We're also doing good with our blog content. I recommend not just handing ThrillX the project and letting them run with it completely without having a little bit of checks and balances.
RATINGS
4.5
"We're happy with our engagement with ThrillX; they're one of the agencies we've kept an eye on for a while."
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
"We've experienced some delays on the web development side."
Cost
5.0
Value / within estimates
"ThrillX is an affordable option."
Willing to Refer
4.0
NPS
"I'd recommend ThrillX to a certain type of client.
Copywriting, Web UI/UX Design & Dev for Home Design Company
Content Writing ServicesUX/UI DesignWeb Development
Less than $10,000
Nov. 2023 - Aug. 2024
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"ThrillX was willing to go beyond their scope of work."
Sep 24, 2024
Marketing Manager, Luxury Fire
Morgan Mastrangelo
Design
Dallas, Texas
1-10 Employees
Phone Interview
Verified
ThrillX developed and designed a webpage for a home design company. The team created a new page dedicated to industry professionals, being responsible for copywriting and integrating videos and animations.
ThrillX delivered a webpage that helped attract more clients outside their region and gain more credibility among their target audience. The team was receptive to feedback. ThrillX was transparent about the budget, communicated via email and Google Meet calls, and collaborated via Figma.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm a marketing associate at Luxury Fire, a luxury home design company that focuses on fire-based products. Our products include fireplaces, fire tables, and grills. I work on tasks related to our e-commerce and web development and design. Our company is located in Connecticut, but we ship nationally because many of our clients are across the country.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with ThrillX?
We were looking to expand the e-commerce portion of our company. We also wanted to rebrand our company, including our name, website, and visual identity
SOLUTION
What was the scope of their involvement?
ThrillX first took a look at our website and made some minor tweaks. We then had a separate phase where ThrillX created an entirely new page on our website dedicated to industry professionals, such as interior designers, builders, and architects. ThrillX was responsible for developing and designing that page, and I collaborated with them on the design, and they developed automated portions and functionalities.
The page included information and videos, and there were different ways for industry professionals to get in contact with us for a consultation about our services. We provided imagery and filming assets for ThrillX to integrate animations and videos into the page to catch the eye of industry professionals. ThrillX used Figma for design.
What is the team composition?
I primarily worked with Arsh (Founder & CEO) and Paula (UI/UX Designer). I worked with Arsh on coordination, ideas, and design, and Paula worked more on tangible developments.
How did you come to work with ThrillX?
Someone who works above me in my company found ThrillX on LinkedIn. He was searching for UI/UX design and web development companies. We chose the team because they offered a free consultation call to see if the project was a good fit for both parties, which let us find out what value ThrillX could bring before making the financial investment.
How much have you invested with them?
We spent around $9,500.
What is the status of this engagement?
We worked with ThrillX from November 2023–August 2024.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We received very positive feedback from clients on the professional page ThrillX designed. We've used that direct link to attract more clients to our portfolio, specifically ones that might not be in the New England region. In that sense, ThrillX helped us expand our geography. The page also gave us more credibility among the higher-end clientele we were trying to target.
I imagine we'll work with ThrillX again in the future as our primary web design and development company because we've built a solid relationship with them.
How did ThrillX perform from a project management standpoint?
We communicated with ThrillX via email and Google Meet calls if needed. The team's email responses were great, and our virtual calls were always scheduled and upheld in a timely manner. We exchanged as many as 30 emails a day, and ThrillX didn't have an issue with that. The team didn't charge extra or add work hours. We collaborated with ThrillX through Figma, where we shared ideas, comments, and photos.
As for the budget, we had many changes throughout the process. We didn't agree to a strict budget or cost estimate, and ThrillX was pretty flexible with what we wanted to add to the website. If we wanted more animations on the site, the cost would go up and vary throughout the project. ThrillX was very communicative about the cost, and we never encountered any gray area.
What did you find most impressive about them?
What really distinguished ThrillX was their willingness to receive feedback. We also liked the team didn't have a standard template. Other competitors we've worked with had a standard process and template of how things should look, and the process was very structured. On the other hand, ThrillX's process was very flowing, which allowed us to feel more creative and collaborative working with them.
ThrillX was always receptive and provided positive feedback. Although we had worked with other companies previously, ThrillX was more focused on building a relationship.
Are there any areas they could improve?
It was easier for me to come up with ideas for this project because I worked in a creative space. I imagine some of their clients who aren't in a creative field might need a more structured process, or it’s up to the client to figure out what they’re looking for. Providing more standard templates or procedures for those clients could be helpful in the early stages. However, we liked how open the team was; I imagine it could be different for some clients.
Do you have any advice for potential customers?
I overcommunicated a lot, and ThrillX was really receptive to that. I suggest communicating frequently with the team because you can benefit from them. ThrillX was willing to go beyond their scope of work to get extra things done. Paula and Arsh are passionate about what they do and find joy in their work. They were flexible and understanding of the creative process.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Development for Luxury Home Design Company
UX/UI DesignWeb DesignWeb Development
Less than $10,000
Dec. 2023 - Aug. 2024
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They always provided positive feedback and were timely.”
Sep 24, 2024
Marketing Manager, Luxury Fire
Morgan Mastrangelo
Retail
Connecticut, United States
11-50 Employees
Phone Interview
Verified
ThrillX designed and developed a professional page for a luxury home design company. The page was dedicated to industry professionals and included a lot of animation work and videos to support lead generation.
ThrillX's work received positive feedback and helped the client expand their geography and credibility. The team was responsive, communicative, and flexible about the costs. They were also open to feedback and provided a truly collaborative process. Their positive attitude was also noteworthy.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm a marketing associate at Luxury Fire, a luxury home design company focusing on fire-based products like fireplaces, fire tables, and grills. In my role, I work on the company's web development, web design, and e-commerce.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with ThrillX?
We were looking to expand the e-commerce side of our company and rebrand our name and website through visual assets and new copywriting. We hired ThrillX to help us with that.
SOLUTION
What was the scope of their involvement?
ThrillX first took a look at our website and made some minor tweaks. We then had a separate phase with ThrillX, where we created an entirely new page on our website dedicated to industry professionals like interior designers, builders, and architects. The team developed and designed that whole page for us.
I collaborated with ThrillX on the design and development of that page, including automated features and functionality. There was a lot of animation work, videos, and different ways for those industry professionals to get in contact with us for a consultation for our services. We provided the images, and ThrillX figured out how to creatively integrate them into the professional page.
What is the team composition?
I primarily worked with Arsh and Paula. Arsh worked on coordination, ideas, and design, while Paula worked on tangible development.
How did you come to work with ThrillX?
Someone who worked above me found ThrillX on LinkedIn while searching for various UI/UX and web development companies. We chose them because they offered a free consultation call to see if the project was a good fit for both parties, which I found to be admirable. They wanted to see what added value they could actually bring to the project before making a big financial investment. That was something that set them apart from other companies.
How much have you invested with them?
We spent around $9,500.
What is the status of this engagement?
We began our first project in November 2023, and we concluded our last project in August 2024. Our relationship has ended temporarily. As we progress and grow, we'll probably use them again in the future as our primary web design and development partner because we've built a very solid relationship with them.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We've had very positive feedback on the professional page that ThrillX designed. We've also used that direct link to attract more clients to our portfolio, specifically those not in the New England region. In that sense, ThrillX helped us expand our geography quite a bit. They also provided us with more credibility in the higher-end clientele we're trying to target.
How did ThrillX perform from a project management standpoint?
We mostly communicated via email. The email response was always great and met expectations. We also did Google Meet calls if needed, and those were always scheduled and upheld in a timely manner. We had a lot of changes throughout the process, so we didn't agree to a strict budget or cost estimate; it was pretty flexible with what we wanted to add to the website. ThrillX was very communicative about the costs, so there was never any gray area. We also collaborated through Figma, where we showed different ideas to each other and sent comments back and forth.
What did you find most impressive about them?
They were willing to receive feedback and didn't have a standard template. A lot of competitors had a standard process and template of how things should look, but ThrillX was very flexible. This was a flowing project, which allowed us to be more creative and collaborative. They always provided positive feedback and were timely. I really appreciated that it was a truly collaborative process.
Are there any areas they could improve?
It was great that they were open-ended, which worked well for us because we're in the creative space, but I imagine some of their clients aren't in the creative field. I'm not sure if a more structured process would benefit those clients or if it's up to the client to sort out what they're looking for. In that sense, more standard templates or procedures could be helpful in the early stages.
Do you have any advice for potential customers?
Over-communicate with them. Arsh and Paula are very receptive and willing to go beyond their scope of work to get extra things done. They're both flexible, understanding, and passionate about what they do, and they find joy in that work.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design & Dev for Electrical Contracting Company
UX/UI DesignWeb DesignWeb Development
Less than $10,000
May 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"ThrillX has been awesome and has delivered a nice website."
Sep 17, 2024
National Sales Manager, ProPhase
David Speck
Utilities
Canada
11-50 Employees
Phone Interview
Verified
ThrillX has developed a new website for an electrical contracting company, using Elementor, WordPress, and Envato Elements as the tech stack. The team has also provided website management training.
ThrillX has delivered a website that meets the client's expectations. The team is punctual, organized, and well-prepared, as well as flexible and easy to work with. They're responsive and communicate regularly with the client via email and Google Meet. Overall, ThrillX's work has been outstanding.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the national sales manager for an electrical contracting company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with ThrillX?
We were building our website and hired ThrillX to help us with it. We wanted to create an impactful website that conveyed the tone we wanted to set and highlighted the areas on which we wanted to shine. We also wanted a fresh face to what was originally a fairly old and quickly slapped-together website.
SOLUTION
What was the scope of their involvement?
ThrillX has helped us develop an informational website. On it, they've highlighted a division of our company we didn't highlight before. The team has also reworded some of the text that had been done fairly loosely before. As for the technology stack, ThrillX has used Elementor and WordPress to build this site.
In the very first interview, ThrillX asked a series of questions to understand what kind of customers we had, what kind of focus we wanted to have, and what the primary mission of the website was. Then, they gave us a link to Envato Elements, a website template company, as well as to another website.
We went through and picked the samples and the different elements we liked. Based on ThrillX's understanding our what we wanted and what our mission was, they created our website and gave us 2–3 rounds of revisions to make changes and comments until we were ready for the training.
Thus far, we've had two training sessions in which ThrillX has explained how to do things. They've also recorded training sessions and sent us the video back so we can go over it again if we’re not quite sure how to do something. To date, I still call them whenever I have a question, and they quickly help me.
What is the team composition?
We've worked with 2–3 teammates from ThrillX, but I've only had direct contact with Arsh (CEO).
How did you come to work with ThrillX?
I searched online for partners who could help us put a website together. ThrillX had a decent price and sounded good to us because they articulated what they did quickly and easily.
How much have you invested with them?
We've spent around $4,000.
What is the status of this engagement?
We started working together in May 2024, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We haven’t launched the website yet. Still, ThrillX has been awesome and has delivered a nice website.
How did ThrillX perform from a project management standpoint?
ThrillX has delivered on time and on budget, and they respond well to our needs. They’re very responsive and deliver items on time. We communicate via email and Google Meet.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
Arsh is wonderful to work with. He's very focused and efficient with his time, so whenever he sets up a meeting, he's on time and ready to go; he's very punctual in that regard. Moreover, Arsh is very organized and well-prepared.
Moreover, I've found Arsh to be very flexible and easy to work with. For example, if we want to update a section on our own, he does the first page and shows us how to do the rest of the pages ourselves so that we can save money in that regard.
What did you find most impressive about them?
We've been impressed with ThrillX's willingness to listen to what we want rather than tell us what they think we want. Arsh wanted to know what we wanted to focus on, what our audience looked like, and how we wanted to come across on the website. Since then, he has designed the site according to what we wanted, which is smart.
Are there any areas they could improve?
There's nothing ThrillX could improve on. They've impressed me with everything.
Do you have any advice for potential customers?
Understand what you want before you call ThrillX. Understand your focus and what you want the website to do for you, and make sure you understand that well. You're not doing yourself any favors if you can't articulate what you want to them. If you tell them what you want, they'll deliver.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I would have no hesitation in recommending ThrillX to anyone seeking guidance and professionalism in developing a website.
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