Ladybugz Interactive is a Boston-based top-ranking creative web design, development, and digital marketing agency serving clients in various industries in both B2B and B2C.
We Launch and Transform Brands
Ladybugz unique formula for using Agile in designing creative, high-performance websites has led to our success in biotechnology and healthcare. We have also grown to service more clients with your process in education, non-profit, B2B, local-legacy brands, and professional services.
We continue to build successful digital brands that engage audiences and improve lead generation and exceed client goals.
Why We Are Different
Our Agile, collaborative process helps clients discover their digital voice. We work with our clients to allow more of their input and knowledge to be welcomed throughout the entire process.
This has improved results for clients compared to other processes they may have used in the past. We have exceeded our success rate with client satisfaction and continue to use this process to build and grow our agency.
This process creates a truly valued partner as the client continues to grow and evolve.
Mission and Value Based Organization
We are mission and value-based. We support and have extensive experience with women, minority, and diversity-owned businesses both large and small.
Our niche is focusing on early-growth organizations, many of which are minority-owned or led. We support diversity in business and strive to help where we can.
Ladybugz dedicates a percentage of its production to these businesses. As a 100% woman and immigrant-owned company, Ladybugz strives to help companies large or small who need a transformational growth partner.
Min project size
$10,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Hudson, MA
Year founded
Founded 2012
Languages
1 Language that we service
English
1 Locations
Hudson , MA
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.9
/5
What Clients Have Said
Ladybugz Interactive Agency offers competitive pricing, fitting various budgets, which clients appreciate. Projects typically range from $1,000 to over $50,000, reflecting good value for cost with timely deliverables and strong communication throughout.
Ladybugz Interactive Agency is noted for their organized and efficient project management. Clients appreciate the structured approach and regular updates that keep projects on track and within scope.
Strong Understanding of Client Industries
The team demonstrates a deep understanding of various industries, enabling them to deliver solutions that align with specific business goals and sector-specific challenges.
Collaborative and Client-Focused Approach
Ladybugz Interactive Agency is recognized for their client-centric approach, actively involving clients in the creative process and incorporating feedback to ensure satisfaction with the final product.
Comprehensive Service Offerings
Ladybugz Interactive Agency offers a wide range of services, from web development and SEO to branding and digital marketing. This comprehensive approach allows clients to address multiple needs with a single partner.
Highly Recommended by Clients
Clients frequently recommend Ladybugz Interactive Agency for their high-quality services and positive impact on business growth. Their reputation is bolstered by numerous positive testimonials.
"The team's meticulous attention to every detail throughout the project was truly impressive!"
Dec 18, 2023
VP of Marketing, Aitia
Zena Sfeir
Chemicals & Biotechnology
Somerville, Massachusetts
11-50 Employees
Online Review
Verified
A biotech company hired Ladybugz Interactive Agency for web design and development. The team was tasked with creating an engaging and intuitive site to communicate the company's aspirations and mission.
Ladybugz Interactive Agency successfully created a modern, mobile-responsive design with a fast loading speed. The team executed a seamless workflow through timeliness and effective communication. The team was supportive, approachable, detail-oriented, and professional throughout the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Vice President Marketing of Aitia
Describe what your company does in a single sentence.
Aitia is an AI-enabled biotech company, with a mission to reveal hidden biological mechanisms of disease and discover breakthrough drugs
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ladybugz Interactive Agency to accomplish?
Build a new website
SOLUTION
How did you find Ladybugz Interactive Agency?
Online Search
Why did you select Ladybugz Interactive Agency over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Ladybugz Interactive Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work encompasses a comprehensive overhaul of our web presence, strategically aligned with the company's vision and recent strategic pivot. The primary focus will be on web design and development to create a dynamic and user-friendly platform that resonates with various stakeholders. Key deliverables include a visually engaging and intuitive website that reflects the brand identity, incorporates the latest design trends, and provides a seamless user experience. The website needed to be strategically structured to communicate the company's new direction effectively, ensuring that it aligns with the aspirations of customers, investors, and other stakeholders. Through this project, we wanted to not only enhance the online presence but also create a digital platform that fosters engagement and understanding of the company's strategic evolution.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Neat and modern design, mobile responsive, fast loading speed
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team was exceptionally diligente, respected the tight timelines and kept delivering on key milestones week after week, guided by a strong project manager who ensured a seamless, structured, and well-managed collaboration. Clear communication ensured that each party was well-informed about their respective responsibilities, making our teamwork extremely efficient
What was your primary form of communication with Ladybugz Interactive Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
The team was incredibly supportive and knowledgeable in their respective fields. Their professionalism, friendliness, and overall approachability made the collaboration a pleasure. The team's meticulous attention to every detail throughout the project was truly impressive!
Are there any areas for improvement or something Ladybugz Interactive Agency could have done differently?
This isn't my first experience with web/marketing agencies, and I must say, Ladybugs has been the absolute best experience by far!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Migration & Landing Page Design for Childcare Center
AdvertisingWeb DesignWeb Development
Less than $10,000
June - July 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their quick response, along with their professionalism, was impressive."
Dec 17, 2024
Owner, Curious Kids Childcare, Inc.
Tracy Hatfield
Education
Hudson, Massachusetts
11-50 Employees
Online Review
Verified
Ladybugz Interactive Agency migrated a childcare center's outdated WordPress website to a new theme. They also worked with the client's Google Ads team to design landing pages and provided development support.
Ladybugz Interactive Agency's work enabled the client to edit their website and receive inquiries from potential clients. The team was highly responsive and professional. Ladybugz Interactive Agency delivered the project on time and collaborated effectively via email and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Curious Kids Childcare, Inc.
Describe what your company does in a single sentence.
We provide high quality childcare to children ages 4 weeks through 5 years old.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ladybugz Interactive Agency to accomplish?
Reconfigure our website
SOLUTION
How did you find Ladybugz Interactive Agency?
Referral
Why did you select Ladybugz Interactive Agency over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Ladybugz Interactive Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Because of an outdated and unsupported theme, Ladybugz development team migrated an outdated WordPress Website, which means they rebuilt the entire site with its current esthestics onto a new WordPress Theme. The site is now able to be easily managed and updated by our internal team.
Ladybugz is also currently working with our Google Ads team to design landing pages, and development support. Ladybugz takes the work away from us by always speaking directly with our Google Ads team to figure out solutions to any needs we may have.
They have made these tranistions seamless and completed them in a timely manner. We would highly recommend Ladybugz to anyone needing quick and great work to their website!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We were completely unable to edit our website. We now have immediate access to our website and are able to make any changes needed on our own and if we are unable to, Ladybugz has quickly assisted. Potential clients were not able to submit inquires to us before Ladybugz assisted us, now we are able to receive all inquires through our website.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Ladybugz was able to quickly rebuild our entire website in a very timely fashion. Anytime we reach out to them we get same day responses from them.
What was your primary form of communication with Ladybugz Interactive Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their quick response, along with their professionalism, was impressive.
Are there any areas for improvement or something Ladybugz Interactive Agency could have done differently?
No =)
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Design, Branding & SEO for Education Nonprofit
BrandingWeb DesignWeb Development
Less than $10,000
Oct. - Nov. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Ladybugz Interactive Agency's proposal beautifully articulated the nuances of our needs and hopes on the first try!"
Dec 11, 2024
Executive Director, Teaching & Learning Alliance
Rebecca Gosselin
Education
Boston, Massachusetts
1-10 Employees
Online Review
Verified
Ladybugz Interactive Agency revamped a website for an education nonprofit. The team updated the site's look, feel, content, and brand identity and provided guidance on SEO, content, and site architecture.
Ladybugz Interactive Agency launched the new site within a 6–8 weeks turnaround. The team was reliable, responsive, organized, and efficient. The team conducted regular check-ins and shared files and emails as needed. Overall, the team's work and performance exceeded the client's expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive Director of Teaching & Learning Alliance
Describe what your company does in a single sentence.
TLA is a PreK-12 education nonprofit working with schools and district to catalyze systemic educational change through professional learning.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ladybugz Interactive Agency to accomplish?
Revamp our website: look, feel, and content
Create a new image for TLA (via the website) so we could soft-launch a rebrand
Provide guidance for content, SEO, site architecture
SOLUTION
How did you find Ladybugz Interactive Agency?
Online Search
Why did you select Ladybugz Interactive Agency over others?
Close to my geographic location
Great culture fit
Good value for cost
Company values aligned
How many teammates from Ladybugz Interactive Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work was a redesign of TLA's existing website, which had not been updated in over 5 years. As part of the website refresh, we needed to update our mission and vision statements and refine our service descriptions to appeal more to purchasers than users. In addition, we needed to update our brand identity and image to indicate our alignment with current research and practice, while continuing to highlight the strength of our reputation and 30+ year history. And we requested a turnaround of 6-8 weeks, to ensure our new site was ready ahead of our sales season.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Launch new site 6-8 weeks from project start date.
Streamline site reducing number of pages and creating new site architecture.
Update brand: Maintain existing logo to ensure continuity and recognizeability, but create a more sophisticated and professional yet still approachable vibe.
Clearly and explicitly differentiate TLA site from other PreK-12 education provider sites.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Our Ladybugz team was reliable, responsive, organized, and efficient. They kept our project on track with regular check-ins, a user-friendly client portal for file sharing, and emails as needed to share quick updates, new ideas, or collectively celebrate project milestones. Our site launched on time, exactly when we needed it to. And because Ladybugz internalized our vision, made expert recommendations, and welcomed our feedback, our new site and refreshed brand have exceeded our (high!) expectations.
What was your primary form of communication with Ladybugz Interactive Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
From our first meeting with Ladybugz, we were beyond impressed with Billie's spot-on assessment of where our organization was (situated in a dynamic market, and in an internal state of flux), who we are at our core (what we value, how we work, why we do what we do), and where we wanted to go (what impact we hope to have on the lives of children and educators nationwide). Ladybugz Interactive Agency's proposal beautifully articulated the nuances of our needs and hopes on the first try! Over the course of our project, Billie, Doreen, and the larger Ladybugz team continued to ask probing questions to ensure their work represented those nuances, both implicitly and explicitly, throughout the new site.
Are there any areas for improvement or something Ladybugz Interactive Agency could have done differently?
Not a thing!
RATINGS
5.0
"I would work with Ladybugz again in a heartbeat"
Quality
5.0
Service & Deliverables
"Unparalleled"
Schedule
5.0
On time / deadlines
"So on the ball"
Cost
5.0
Value / within estimates
"Invaluable"
Willing to Refer
5.0
NPS
Web Dev & Digital Mktg for Refrigeration & HVAC Company
Other Digital MarketingSearch Engine OptimizationWeb Development
$10,000 to $49,999
Aug. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The entire team has worked closely with me to understand how we want to attract our ideal clients and projects."
May 7, 2024
President, MJ Electric & Refrigeration, Inc
Melissa Fiore
HVAC
Rehoboth, Massachusetts
1-10 Employees
Online Review
Verified
A refrigeration and HVAC company has hired Ladybugz Interactive Agency to upgrade their website and create a digital strategy to improve their online presence. The team works on SMM, SEO, and copywriting.
Thanks to Ladybugz Interactive Agency's efforts, the client has seen a significant improvement in their online contacts, SEO growth, and social media presence. The team always delivers on time and stands out for their market knowledge. Overall, they've exceeded the client's expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of MJ Electric & Refrigeration, Inc
Describe what your company does in a single sentence.
We are a full service electric, commercial refrigeration and HVAC company located in Rehoboth, Ma and we have been proudly serving Rhode Island and Massachusetts since 2005.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ladybugz Interactive Agency to accomplish?
Website upgrade
Increasing SEO and online searchability
Digital marketing
Increasing social media presence
SOLUTION
How did you find Ladybugz Interactive Agency?
Online Search
their other client sites
Why did you select Ladybugz Interactive Agency over others?
High ratings
Close to my geographic location
Great culture fit
Company values aligned
They understood our vision and who we are as a company and I felt comfortable with Lysa and her team
How many teammates from Ladybugz Interactive Agency were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We came to Ladybugz to improve our online presense to update our website to accurately showcase who we are as company, this lead to market research and being strategic about our marketing plan. The website is now something we are so proud to have for potential clients, team members etc
We created a strategy and plan to overhaul our digital / social media marketing and have incresed our reach every month since starting with Ladybugz!
We've worked with the Ladybugz copywriter for monthly blogs and casestudies - these have been great addition.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our online contacts and SEO growth as well as the visibility we have been experiencing on social media...its been a great change for us!
Describe their project management. Did they deliver items on time? How did they respond to your needs?
YES, 100% always on time as agreed upon!
What was your primary form of communication with Ladybugz Interactive Agency?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The women and how diverse their market knowledge is...especially with us being in the commercial constrution space the entire team has worked closely with me to understand how we want to attract our ideal clients and projects.
Are there any areas for improvement or something Ladybugz Interactive Agency could have done differently?
No, Lysa and the entire team has surpassed our expectations!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding Services for Private School
BrandingLogo
$10,000 to $49,999
Dec. 2021 - Feb. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We loved the quality of work the team provided."
Dec 5, 2023
Mktg & Strategic Initiatives Director, Pine Point School
Julie DelPrado
Education
Stonington, Connecticut
11-50 Employees
Online Review
Verified
Ladybugz Interactive Agency provided branding services for a private school. The team helped the client create logos for various departments, new visuals and promotional materials, and a brand guide.
The new branding materials completely improved the overall look of the client's business. Ladybugz Interactive Agency ensured a smooth process through timely deliveries, proactive communication, and well-structured meetings. Also, the quality of their outputs distinguished them from other providers.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing and Strategic Initiatives Director of Pine Point School
Describe what your company does in a single sentence.
Pine Point is an independent day school for students in Pre-Kindergarten through Grade 9 in Stonington, CT, focusing on working with students to actively engage in developing a strong academic and ethical core, a lifelong curiosity about their world, and a commitment to reaching solutions creatively, collaboratively, and compassionately.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ladybugz Interactive Agency to accomplish?
Modernize our brand
Align our visuals with our mission and vision
SOLUTION
How did you find Ladybugz Interactive Agency?
Referral
Why did you select Ladybugz Interactive Agency over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Ladybugz Interactive Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We started with an intake and sharing of our current materials, held a discovery meeting with key decision makers, Ladybugz surveyed our constituents, developed and pitched three designs, provided a final design with iterations including secondary on-brand logos for various departments, and promotional materials and a package of supportive graphics along with a brand guide.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The branding materials completely changed the face of our organization since we had all new graphics to incorporate in all of our printed materials, physical and painted signs, digital and print advertisements, social media, product design for our school store, and to use as inspiration for a website redesign.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Ladybugz kept us to a timeline and delivered on schedule. They were available in-between virtual meetings via email, and followed through on all questions and requests.
What was your primary form of communication with Ladybugz Interactive Agency?
Virtual Meeting
What did you find most impressive or unique about this company?
We loved the quality of work the team provided, and especially the structure of the meetings, which required all decision-makers to be on the call so we could make decisions in real time. We felt that they took the care needed to truly know our company and our mission and vision, which enabled them to provide graphics that resonated and elevated our company all at the same time.
Are there any areas for improvement or something Ladybugz Interactive Agency could have done differently?
This was our first time undergoing a strategic rebrand, so additional advice on sharing the preliminary design with secondary stakeholders would have helped obtain buy-in with our core constituency.
RATINGS
5.0
"We loved our experience with Ladybugz and are so happy we chose them to help us visually show who we are."
Quality
5.0
Service & Deliverables
"The bright and bold branding graphics Ladybugz created perfectly align with our mission and vision and elevate our organization's look."
Schedule
5.0
On time / deadlines
"Ladybugz delivered on every front!"
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Revamp for Women Empowerment & Mentorship Co
Web DesignWeb Development
Confidential
May - Sep. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were always on time with deliverables, and their communication was fantastic."
Nov 30, 2023
Executive Director, Women in America
Meghan McRae
Non-profit
New York City, New York
1-10 Employees
Online Review
Verified
Ladybugz Interactive Agency revamped a women empowerment and mentorship company's website, integrating a new CMS system. Their work included design and development.
Ladybugz Interactive Agency vastly improved the client's website quickly. Thanks to them, the site is more sophisticated and functional. They were organized, efficient, timely, and responsive to the client's needs. Moreover, their communication and listening skills ensured a seamless collaboration.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive Director of Women in America
Describe what your company does in a single sentence.
We empower high performing women to achieve positions of influence in business through mentorship and community.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ladybugz Interactive Agency to accomplish?
Redesign and upgrade our website
Help us integrate with a new CRM system
SOLUTION
How did you find Ladybugz Interactive Agency?
Online Search
Referral
Why did you select Ladybugz Interactive Agency over others?
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Ladybugz Interactive Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We needed a total redesign of our site including the development of an internal site that would integrate with a new CRM system. Key deliverables included:
Designing a new website
Rewriting our messaging
Creating a seamless transition from our external site to our internal site
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our site was vastly improved in a short period of time. It now reflects the sophistication of our organization and allows our members to more successfully interact with each other and with us through our internal site. It's extraordinary.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The LadyBugz team was on point throughout the project. They were organized, and efficient, and kept us on time. They were ALWAYS responsive to our needs, they were always on time with deliverables, and their communication was fantastic.
What was your primary form of communication with Ladybugz Interactive Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They listened, they always exhibited grace under pressure, they worked together beautifully, they delivered top-quality work and they were a lot of fun to collaborate with.
Are there any areas for improvement or something Ladybugz Interactive Agency could have done differently?
No, they are a dream team.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Mktg, SMM & Web Dev for Pest Control Company
Digital StrategySocial Media MarketingWeb Development
Confidential
May 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
" The team learns more about what I do every day to make each post more interactive and involved."
Nov 28, 2023
Owner & CEO, Best Known Pest Control LLC
Brendan Walsh
Consumer products & services
Tewksbury, Massachusetts
1-10 Employees
Online Review
Verified
Ladybugz Interactive Agency provides ongoing digital marketing, SMM, and website maintenance services for a pest control company. They handle the client's Facebook, Instagram, and Google My Business.
The client is satisfied with Ladybugz Interactive Agency’s work and performance. The team is quick and effective in delivering information; they're responsive, timely, and personable. Moreover, they're always willing to learn more in order to help the client; they're outstandingly involved partners.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner/CEO of Best Known Pest Control LLC
Describe what your company does in a single sentence.
Pest Control / Wildlife service
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ladybugz Interactive Agency to accomplish?
Social Media Marketing
Blog Post writing
Google analytics Tracking
Website review and maintence
SOLUTION
How did you find Ladybugz Interactive Agency?
Online Search
Referral
Why did you select Ladybugz Interactive Agency over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
team Oriented
How many teammates from Ladybugz Interactive Agency were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Social Media Marketing FB/Instagram/Google My business
Blog Post writing
Fun Facts Posts/In depth educational information
Website Review and maintenance
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Each Project was in depth and evaluated by myself to ensure prompt delivery and factual information
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was phenomenal and always on time. Responsiveness was never an issue!
What was your primary form of communication with Ladybugz Interactive Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The most impressive thing is the personable environment that ladybugz the personable environment that ladybugz has to offer each customer. Each Project is tailored to the individual companies needs. Their is no battle or conflict of interest with other companies in my field. The team learns more about what I do every day to make each post more interactive and involved. It shows a level of commitment to each company and hard work that I can not describe! Are there any areas for improvement or something Ladybugz Interactive Agency could have done differently?
Ladybugz is perfect and no improvements are needed what so ever.
"We were very happy with Ladybugz Interactive Agency's work."
May 16, 2023
Sr Operations Manager, Biotechnology Company
Anonymous
Chemicals & Biotechnology
San Diego, California
11-50 Employees
Online Review
Verified
Ladybugz Interactive Agency helped a biotechnology firm develop and design a new website that was according to industry standards. The team also added several pages and wrote content for the site.
The new site was delivered on time and had all of the requested features and pages; the client was pleased with the design as well. The team established a seamless workflow through prompt customer service — they were very responsive throughout the process. They also boasted a personable attitude.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sr. Operations Manager of a chemicals & biotechnology company
Describe what your company does in a single sentence.
Whole Genome Sequencing (WGS) services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Ladybugz Interactive Agency to accomplish?
Replace our existing website
Design with a diagnostic/biotech standard
Separate Medical Providers and Customers experience
SOLUTION
How did you find Ladybugz Interactive Agency?
Online Search
Why did you select Ladybugz Interactive Agency over others?
High ratings
Pricing fit our budget
Company values aligned
How many teammates from Ladybugz Interactive Agency were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Lady Bugz created a home page that was easy to navigate allowing the Medical Provider and the Customer to have a different experience based on the pages they clicked.They designed our website and assisted in content writing. They elevated our website to have a biotechnology and diagnostic standard and allowed us to showcase who we are as a company.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Ladybugz created all the pages that we requested and added great design elements. Once completed, we reviewed and they updated all necessary requests. They expedited the project so we could launch on our target date. Once the website went live, they troubleshooted and fixed anything we found that wasn't working,or needed to be changed (including mobile view). They provide a support package that fits our needs and assists when we have updates or questions with the website.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Ladybugs delivered our project on time. They were quick and very responsive during the entire process.
What was your primary form of communication with Ladybugz Interactive Agency?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
It was great being able to work with multiple members of the team and not just 1 project manager. It helped us to get the opinions from different people, but all were extremely supportive in their area of expertise. They were very professional, extremely friendly, and easy to work with.
Are there any areas for improvement or something Ladybugz Interactive Agency could have done differently?
We were very happy with Ladybugz Interactive Agency's work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & Digital Marketing for Portable Potty Company
Web Design
$10,000 to $49,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Our websites look amazing and our social media pages are definitely getting more traction."
Feb 13, 2023
President/ CEO, Pleasant View
Dustin Whiteaker
Other Industry
Clinton, Massachusetts
1-10 Employees
Online Review
Verified
Ladybugz Interactive Agency redesigned a potty business’s outdated website. They also provided support and hosting, social media jumpstart, system training, and monthly consulting.
Thanks to Ladybugz's efforts, the client was able to implement new methods of posting on their social media accounts to get more traction. The team is always available to answer any questions. They are very knowledgeable and the care they take in every aspect of the project is amazing.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I work for Pleasant View a small porta potty business, my duties include customer relations.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Ladybugz Interactive Agency?
Our website was very outdated and not very user friendly. We hired Ladybugz to help design us a whole new website that reflected more of who we are as a company. Ladybugz also helps us with our social media accounts and our local SEO.
SOLUTION
How did you select this vendor and what were the deciding factors?
We had met with a few other companies before choosing Ladybugz. Our deciding factor was the fact that Lysa and all her employees take the time to make you feel a part of their team. They keep us well updated and always make sure we are completely satisfied with all the work they do. The pricing was very affordable and the communication was great.
Describe the project in detail and walk through the stages of the project.
After sitting down and talking about our goal and objectives we decided we would need 2 website projects, support and hosting, social media Jumpstart, System training , and monthly consulting. We started with our Website redesign and shortly after that we began our social media Jumpstart package.
After finishing the Jumpstart we meet monthly to discuss areas of improvement and to brainstorm ideas for the future. Lysa has also taken the time to help train us in some of the social media aspects.
How many resources from the vendor's team worked with you, and what were their positions?
In total we worked with 4 different members of the team. We speak to Lysa about our whole project, Crystal handles our social media posting, Aya writes for our website and blogs posts, Frank also took some headshots for our new website as well!
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The help and training they provided us has helped us implement new methods into posting on our social media accounts to get more traction. Since Ladybugs has done our websites our website inquiries have greatly improved as well.
How effective was the workflow between your team and theirs?
Everyone on our team has been super helpful and very responsive. Whenever we have questions or concerns they always make sure things are answered and solved- all while helping us understand the processes behind everything.
What did you find most impressive or unique about this company?
Lysa is extremally knowledgeable in the website/SEO field. All of our questions were answered with ease and told in a way we would understand. The care that the team takes in each aspect of the project has been amazing, and being able to be so familiar with who is working behind the scenes is such a great feeling.
Are there any areas for improvement or something they could have done differently?
All and all I think Ladybugz has done a great job with our project. Our websites look amazing and our social media pages are definitely getting more traction.
RATINGS
5.0
"Great company to work with!"
Quality
5.0
Service & Deliverables
"The quality is always amazing and if there are issues they handle them with a smile on their face!"
Schedule
5.0
On time / deadlines
"Very easy!"
Cost
5.0
Value / within estimates
"Very affordable!"
Willing to Refer
5.0
NPS
"We always refer out Ladybugz to anyone looking to make Website changes or just need some social media assistance!
Website Redesign for Nonprofit
Web DesignWeb Development
$10,000 to $49,999
Sep. - Nov. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"I was impressed that Ladybugz took the time to get to know our organization and team before any actual work began."
Dec 19, 2022
Manager, Southwest Virginia Workforce Development Board
Anonymous
Nonprofit
Lebanon, Virginia
11-50 Employees
Online Review
Verified
Ladybugz Interactive Agency was hired by a nonprofit to redesign their outdated website. They discussed the project requirements, such as content, photographs, designs, and the sitemap.
A month after launching the revamped website by Ladybugz Interactive Agency, the client received over 40 service request submissions through the website. Minor typos and bugs were also quickly resolved. The team was highly responsive and professional, which made the client feel more comfortable.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm a manager for the Southwest Virginia Workforce Development Board. The SWVA WDB is a 501c3 nonprofit that provides workforce services to area job seekers and businesses.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Ladybugz Interactive Agency, and what were your goals?
We hired Ladybugz Interactive Agency to redesign our clunky, outdated website. Our goal was to present information about our programs and initiatives to the public in a down-to-earth and easy-to-understand way.
SOLUTION
How did you select this vendor and what were the deciding factors?
We requested proposals from two other firms in addition to Ladybugz. The first firm presented an adequate website, but it was not aligned well with our goal of making our information more accessible. The second firm had worked with another workforce development board in Virginia and offered to use the other WDB's site as a template for ours.
Their solution was unacceptable for us because we wanted to retain our own identity as the Southwest Virginia Workforce Development Board. Ladybugz was the only agency that seemed to understand our goal.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We kicked off the project with a discovery call where we were able to discuss our agency, our work, our challenges, and our vision for the new website. Our project manager and I met weekly to discuss content, photographs, and all other items needed for the website, as well as to review designs, the sitemap, and other details.
How many people from the vendor's team worked with you, and what were their positions?
We primarily worked with a creative director who was our main point of contact. We also spoke with the COO and CEO several times during the process. There were also two developers behind-the-scenes.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After launching the site, we've noticed a significant increase in individuals requesting our services. We've received over 40 submissions through the website in just one month.
Describe their project management style, including communication tools and timeliness.
We had weekly "huddles" via Zoom, where we were able to review elements of the site and address any concerns or issues. Our project manager broke down everything she needed from me into manageable weekly tasks. The team communicated in a timely manner, and I never felt alone during the development process.
What did you find most impressive or unique about this company?
I was impressed that Ladybugz took the time to get to know our organization and team before any actual work began. Being from the Central Appalachian region, our area and people are often subject to judgment and stereotypes. I have a thick Appalachian dialect and accent, so I've experienced the bias those stereotypes can perpetuate firsthand. The Ladybugz team was very professional and inclusive, and I never felt at any time that I was being "talked down to" as I have with some other companies or agencies.
Are there any areas for improvement or something they could have done differently?
After launch, we found some minor typos and bugs here and there. We contacted our project manager, and they were taken care of quickly.
RATINGS
5.0
"Excellent agency to work with."
Quality
5.0
Service & Deliverables
"We now have a beautiful, functional, and responsive website."
Schedule
5.0
On time / deadlines
"We were able to set our meeting schedule with Ladybugz to suit our needs."
Cost
4.0
Value / within estimates
"It was a bit expensive for a nonprofit company, but the investment was definitely worth the cost."
Willing to Refer
5.0
NPS
"I would definitely make a referral to Ladybugz.
Website Development for Non-Viral Gene Therapy Company
Web Development
$10,000 to $49,999
July - Dec. 2022
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Four individuals from Ladybugz Interactive Agency actively worked on our project."
Dec 13, 2022
Digital Head, SonoThera, Inc.
Anonymous
Pharmaceuticals
South San Francisco, California
11-50 Employees
Online Review
Verified
Ladybugz Interactive Agency helped a non-viral gene therapy company build a website to demonstrate their technology and its potential in genetic medicine development. The team proposed WordPress designs.
Ladybugz Interactive Agency successfully built and delivered the website, which perfectly reflects the company, 100% pleased the client, and received positive customer feedback. The team smoothly and excellently collaborated and ensured to meet deadlines. Overall, they were proactive and friendly.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Sonothera is developing an ultrasound-guided nonviral gene therapy platform and therapies to provide patients with the next generation of genetic medicines. I am the head of Digital.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Ladybugz Interactive Agency?
We are a startup company and wanted a website to describe our technology and its potential for developing new and innovative genetic medicines. Ladybugz was engaged to develop that site.
SOLUTION
How did you select this vendor and what were the deciding factors?
We looked at a number of potential developers. We wanted a group that was not only experienced in site development for biotech, but was entrepreneurial in its approach. The idea was that this would be the first of a series of engagements as our company and our online needs grew. Ladybugz fit that description. In addition, our pre-engagement discussions with them went very well.
Describe the project in detail and walk through the stages of the project.
We spent some time presenting our technology and its potential to the group at Ladybugz. Our intent was to allow them to fully understand what we were doing, both on the macro and micro level. The more they were engaged with our bubble technology, the better the initial designed concepts would be. That phase of the site development was successful. Ladybugz then presented us with three basic WordPress designs, all based on the idea of bubble graphics and videos. From that we selected one that would be the graphic concept of the site.
They also proposed the basic pages for the site based on our initial discussion and stated needs. We now has the visual concept and the site pages. The SonoThera group got together and wrote most of the text for the individual site pages. That was given to Ladybugz and incorporated into the general layout. We had a series of meetings to discuss and refine the details of both the graphics and site text. Once that was complete, a non-public site was posted for all parties to review and comment. That led to a number of minor changes and a final site design. The site went live December 4, 2022.
How many resources from the vendor's team worked with you, and what were their positions?
Four individuals from Ladybugz Interactive Agency actively worked on our project. They included the following. Designer Project Manager SEO Expert Technical Manager
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We are 100% pleased with the SonoTherad.com site that they developed. This is an introductory site for us and it has only been a few days since we went live. The initial feedback from those outside our organization has been very positive. there is no question that the site reflects well on our company.
How effective was the workflow between your team and theirs?
It was smooth on both ends. Deadlines were met and the geniality of the people working for them and us was excellent. Our meetings were always friendly and productive.
What did you find most impressive or unique about this company?
Ladybugz quickly understood our technology and were able to translate into graphics, presentation material and site design. And they were easy to work with.
Are there any areas for improvement or something they could have done differently?
It may be a cliché, but we don't look back, only forward. We are working with Ladybugz now on generating productive traffic and future upgrades to the site.
RATINGS
5.0
"We had a great experience and an excellent result."
Quality
5.0
Service & Deliverables
"The SonoThera.com site speaks for itself."
Schedule
4.5
On time / deadlines
"Generally excellent. We did have to reschedule some meetings."
Cost
5.0
Value / within estimates
"As expected. No surprises."
Willing to Refer
5.0
NPS
"I have already done this.
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