What was the scope of their involvement?
Our portfolio section is very powerful and has strong filtering capabilities. I would compare it to the Amazon shopping experience, and we’ve actually had to downgrade the filtering capabilities since we didn’t have enough material for it. It was important for us that our website allowed potential customers to almost create a tailored portfolio for themselves based on their interests.
HUEMOR designed a user-friendly way for anyone to go onto the site and filter down to one or more lines of business, industry verticals, or different sizes and types of projects. We happen to be particular, so we were involved with all animations and subtle transitions which occur on the website. They had intricate functionality down to the pixel level. For example, an arrow would bump up against the boundary of a box twice, exactly.
HUEMOR did an excellent job refining the preciseness of the website and making it incredible across all platforms. The website, in our experience, works flawlessly on screen sizes ranging from a 27-inch super display to a 13-inch laptop, as well as on iPads, iPhones, and Androids.
The entire site was done completely from scratch, and in terms of features, the old site didn’t have anything close to the current one. We had a portfolio broken down by line of business with different pages for each. HUEMOR may have adapted a framework to our platform, but we didn’t have anything similar.
What is the team dynamic?
We’re particular and sometimes indecisive. There are many cooks in our kitchen, so the process was collaborative and involved a lot of communication. This included changes late in the game requested by us, but they never complained or refused our requests. HUEMOR rolled with the punches and watched out for our investment.
There were some extra change orders that broke the original scope, which was fine because we understood this would happen. They respectfully came forward and said they could facilitate the changes, but there would be an additional charge. We weren’t nickel-and-dimed, even when it came down to the last minute after solid development process.
There were many revisions as well as design and stylistic changes. It was a matter of both us and them designing everything. We have an internal team, and if they had a vision for something, they would sometimes create a mockup for HUEMOR to improve upon if needed. In other cases, we had no idea what we wanted so HUEMOR gave us great options to choose from.
I only interacted with around 4 people, including 2 principals, but I know they had more people working on the project. Our contacts were stable throughout the process.
How did you come to work with HUEMOR?
We interviewed them in conjunction with some other companies. Some of our employees were familiar with people from HUEMOR, and they seemed to have the right skills. They were a good fit, so we brought them on to do the project.
HUEMOR presented themselves to be extremely knowledgeable, and knowing they were leaders in their field made us feel comfortable. They were highly skilled and gave great advice, even during the interview process. The creativity was phenomenal, vibrant, and engaging. The price was also right.
How much have you invested with them?
We’ve spent about $40,000 with HUEMOR.
What is the status of this engagement?
The project lasted for about 6 months. HUEMOR quoted us on a 3-month turnaround when we initially started, and I’m confident they would’ve pulled it off if it weren’t for all the changes and delays getting things approved. We started around the end of 2016 or early 2017. HUEMOR has included a period of post-launch assistance and handoffs. If we needed to make any changes or fix any bugs, they would take care of those. So far, we haven’t noticed anything that needs to be changed or fixed, which is a testament to their work. We will also be engaging them for the recommended ongoing support services after this period expires.