Top BPO Companies in the United States

Ratings Updated: February 5, 2026

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15 Leaders 15 Contenders

3,517 Companies

Country: United States

List of the Top United States BPO Services

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What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Innovative
Clients have consistently praised Unity Communications for their innovative approach to business process outsourcing. One client highlighted their unique ability to balance high-quality customer service with engaging content production, noting that Unity brings a fresh perspective to their operations. The proactive understanding of client needs and commitment to aligning with business goals further exemplifies their innovative mindset. Overall, the sentiment reflects strong satisfaction with Unity's ability to exceed expectations and elevate industry standards.

BPO for Online Media Company

5.0 Sep 5, 2023

Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector. Their team not only integrates well with our existing operations but seems to actively elevate the standards, bringing a fresh perspective and innovation to the tasks at hand. Moreover, their proactive approach to understanding our business model and user base is a testament to their commitment to aligning with our company's vision and goals.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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United States (15) Canada (1)

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Hands Working Virtually BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Palm Desert, CA

Services provided

61% Customer Service Outsourcing

14% Call Center Services

5% Finance & Accounting Outsourcing (FAO) +6 services

5% Graphic Design

5% HR Consulting

5% Web Design

3% Logo

1% Packaging Design

1% Print Design

Hands Working Virtually BPO is a Customer Service Outsourcing company. Their midsize team is in Palm Desert, California. Their services include Customer Service Outsourcing and Call Center Services.
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Boston Document Shredding Service

Not yet reviewed

Undisclosed

$150 - $199 / hr

10 - 49

Tewksbury, MA

Services provided

75% Document Digitization & Management

25% Customer Service Outsourcing

Document Digitization & Management company Boston Document Shredding Service provides Document Digitization & Management and Customer Service Outsourcing. They were established in 2007.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Great team
Clients consistently express high satisfaction with HelpSquad, highlighting their exceptional team collaboration and understanding of project requirements. One reviewer noted, "HelpSquad delivered exactly what we needed," and praised the entire team's expertise, stating, "Everyone seemed to know what they were doing." The overall sentiment reflects a strong appreciation for their ability to enhance operational efficiency, with an emphasis on timely and effective project management.

Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

I want to congratulate the whole team because everyone seemed to know what they were doing. HelpSquad's ability to perfectly understand our needs was their strongest point. I didn't think there was anything they could improve on because I had such a good experience working with them.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Personable
Clients consistently highlight Boldr.'s personable approach, noting their strong relationship-building skills and commitment to understanding client needs. For instance, the VP of operations praised their team's friendly and responsive demeanor, stating, 'Their personalities are pleasant, helpful, and friendly.' Additionally, the Customer Happiness Team Lead commended Boldr. for their proactive communication and adaptability, emphasizing that 'no request was too much for them to take on.' Overall, the sentiment reflects a high level of satisfaction with Boldr.'s personable service.

Recruiting Services for Relationship Management Company

5.0 Dec 23, 2023

I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Stacks

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Bend, OR

Services provided

40% Digital Strategy

30% Document Digitization & Management

30% IT Strategy Consulting

Stacks is a Digital Strategy company. Established in 2019, the team focuses on Digital Strategy and IT strategy consulting.
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Bend, OR

1001 Southwest Emkay Drive
Bend, OR 97702
10 - 15

5408193632

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High Standards Technology, Inc.

4.5 1 review

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

50% IT Managed Services

30% Cybersecurity

10% Call Center Services +1 service

10% Sales Outsourcing

High Standards Technology, Inc. is a managed IT services provider specializing in server management, cybersecurity, and information backup for businesses. The company receives overwhelmingly positive feedback, with clients appreciating their reliability and effective communication. Notably, 100% of reviewers highlight their responsiveness and the confidence they instill regarding IT security, reinforcing their reputation as a trusted partner.

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Industry Experience

High Standards Technology, Inc. has demonstrated expertise primarily in the Other Industry, particularly with commercial plumbing contractors. Clients have praised their managed IT services, emphasizing strengths in cybersecurity, system monitoring, and effective communication. Users report high confidence in data security and responsiveness, indicating a strong overall sentiment. Potential clients in industries requiring robust IT support and data management may find High Standards Technology a suitable partner.
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Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
High Standards Technology, Inc. is regarded as a valuable partner, particularly for their managed IT services. A client highlighted an investment of $300,000 over ten years, emphasizing their confidence in the company's ability to secure IT and data. Overall sentiment indicates strong satisfaction with their responsiveness and communication, with no noted areas for improvement. Clients recommend High Standards for their effective service and reliable support, reflecting a positive perception of cost versus value.
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Gibbs Marketing LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Millersville, MD

Services provided

40% Call Center Services

28% Sales Outsourcing

20% Direct Marketing +1 service

12% Customer Service Outsourcing

Located in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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HiOperator

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Buffalo, NY

Services provided

70% E-Commerce Development

30% Customer Service Outsourcing

HiOperator is an e-commerce development firm. The team specializes in E-Commerce Development and Customer Service Outsourcing, and the firm is headquartered in Dallas, Texas and Buffalo, New York.
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Buffalo, NY

241 Main Street
Buffalo, NY 14203
31 - 40

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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Alpharetta, GA

Services provided

20% Document Digitization & Management

16% AI Development

16% Back Office Outsourcing +3 services

16% Digital Strategy

16% IT Managed Services

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-000
101 - 150

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Human Medical Billing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Castaic, CA

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Transcription

Human Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
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Pro Call Center Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fife, WA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Pro Call Center Inc is a Fife, Washington-based answering service. They specialize in Call Center Services and Customer Service Outsourcing.
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WellReceived

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

75% Call Center Services

15% Customer Service Outsourcing

10% Back Office Outsourcing

WellReceived is a call center. They were established in 2020 and focus on Call Center Services and Customer Service Outsourcing.
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Cascade Virtual

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Cedar Falls, IA

Services provided

30% Back Office Outsourcing

25% Customer Service Outsourcing

20% Sales Outsourcing +2 services

15% Document Digitization & Management

10% Business Continuity Management

Small Back Office Outsourcing company Cascade Virtual, is based in Cedar Falls, Iowa. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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MFX Services

Not yet reviewed

$25,000+

$100 - $149 / hr

1,000 - 9,999

Lebanon, NJ

Services provided

30% Back Office Outsourcing

25% BI & Big Data Consulting & SI

25% HR Outsourcing +1 service

20% IT Managed Services

MFX Services, a large Back Office Outsourcing company, is in Lebanon, New Jersey. Their services include Back Office Outsourcing and BI & big data consulting & SI.
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cpITelecom

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

West Des Moines, IA

Services provided

62% Customer Service Outsourcing

20% Call Center Services

18% Back Office Outsourcing

CpITelecom is a Customer Service Outsourcing company. They were founded in 1997, and their services include Customer Service Outsourcing and Call Center Services.
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Allianze BPO Services

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Schaumburg, IL

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Custom Software Development +2 services

20% Customer Service Outsourcing

20% Market Research

Allianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development.
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Liquid Networx

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

San Antonio, TX

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Recruiting

20% Staffing

Liquid Networx is a call center headquartered in San Antonio, Texas. Launched in 1997, the team focuses on Call Center Services and Back Office Outsourcing.
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Bristol Healthcare Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cerritos, CA

Services provided

20% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Insurance Services & Brokers +3 services

20% Other IT Consulting and SI

10% Call Center Services

10% Customer Service Outsourcing

Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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Prestige dealer alliance

Not yet reviewed

$250,000+

$200 - $300 / hr

10 - 49

Seagoville, TX

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Recruiting

20% Sales Outsourcing

Founded in 2021, Prestige dealer alliance is a small Seagoville, Texas-based answering service. Their services include Call Center Services and Back Office Outsourcing.
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Intradiem

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Marietta, GA

Services provided

80% Call Center Services

10% Other Application Development

10% Web Development

Intradiem is a Marietta, Georgia-based call center company. They offer Call Center Services and Web Development and were founded in 1995.
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Pro Medical Billing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Houston, TX

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Finance & Accounting Outsourcing (FAO)

20% IT Managed Services

Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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Hudson Software

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Washingtonville, NY

Services provided

70% Call Center Services

20% Application Testing

10% Customer Service Outsourcing

Founded in 1993, Hudson Software is a call center service. Their services include Call Center Services and Application Testing.
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10G

Not yet reviewed

$10,000+

Undisclosed

10 - 49

New York, NY

Services provided

70% Sales Outsourcing

20% Call Center Services

10% Conversion Optimization

Launched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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Valoroo

Not yet reviewed

$10,000+

Undisclosed

250 - 999

San Diego, CA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% IT Staff Augmentation +2 services

20% Recruiting

20% Staffing

Valoroo, an IT staff augmentation company, is headquartered in San Diego, California. Established in 2019, the team provides IT staff augmentation and Call Center Services.
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Five9

2.5 2 reviews

Undisclosed

$100 - $149 / hr

250 - 999

San Ramon, CA

Services provided

60% CRM Consulting and SI

20% ERP Consulting and SI

10% Call Center Services +1 service

10% Other IT Consulting and SI

Five9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.

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Reviews mention Communicative
Clients have expressed high satisfaction with Five9's communication, emphasizing their diligence and responsiveness. One client noted that the team proactively reached out to assist during a transition to remote work, showcasing their commitment to support. Another highlighted that Five9's team consistently followed up on calls and provided timely responses to inquiries, often within an hour. Overall, the sentiment surrounding Five9's communication is overwhelmingly positive, with clients appreciating their structured approach to problem-solving.

Sales & Marketing Support for Legal Service Access Firm

4.0 Jul 29, 2020

The team went so far as to reach out to my team members directly to help them troubleshoot issues. They went above and beyond in that regard when we made that transition. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength.
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Industry Experience

Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.
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Financial services Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.
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AnswerAide

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

St. Augustine, FL

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AnswerAide is a small call center company located in St. Augustine, Florida. The team specializes in Call Center Services and Sales Outsourcing.
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Press-One Customer Care

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Fort Collins, CO

Services provided

30% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +7 services

10% IT Managed Services

10% SMS Marketing

10% Sales Outsourcing

5% AI Development

5% Generative AI

5% Recruitment Process Outsourcing

5% Staffing

Press-One Customer Care is a call center service. The team offers Call Center Services and IT managed services and is based in Fort Collins, Colorado and Fort Collins, Colorado.
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Cascade Answering Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Puyallup, WA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Cascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
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SDRengine

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Palm Springs, CA

Services provided

45% Sales Outsourcing

30% Call Center Services

5% CRM Consulting and SI +4 services

5% Conversion Optimization

5% Digital Strategy

5% Direct Marketing

5% Email Marketing

SDRengine is a Sales Outsourcing company launched in 2020. Their services include Sales Outsourcing and Call Center Services.
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Resource Extension Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lake Forest, CA

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Consulting

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Search Engine Optimization

10% Staffing

Resource Extension Inc. Is a Back Office Outsourcing company founded in 2011. The midsize team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Apollo Answering Service, LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Houston, TX

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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Sage Outsource Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Pompano Beach, FL

Services provided

90% Customer Service Outsourcing

10% Call Center Services

Sage Outsource Solutions is a Customer Service Outsourcing company. Headquartered in Pompano Beach, Florida, the agency offers Customer Service Outsourcing and Call Center Services.
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eServMD

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Coral Springs, FL

Services provided

55% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Accounting +1 service

10% Call Center Services

EServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Answerwest Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reno, NV

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Call center company Answerwest Inc was launched in 1987. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
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Front Office Staff-Reno

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Reno, NV

Services provided

64% Call Center Services

16% Sales Outsourcing

10% Business Consulting +1 service

10% Marketing Strategy

Front Office Staff-Reno is a call center service. They are headquartered in Reno, Nevada and have small team. They provide Call Center Services and Sales Outsourcing.
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Svast Healthcare Technologies

Not yet reviewed

$250,000+

$25 - $49 / hr

50 - 249

Brentwood, TN

Services provided

100% Call Center Services

Svast Healthcare Technologies is a midsize phone answering service established in 2020. Their team offers Call Center Services.
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SiteStaff Chat

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Aurora, CO

Services provided

100% Customer Service Outsourcing

SiteStaff Chat is a Customer Service Outsourcing company. Launched in 2011, the agency is based in Aurora, Colorado. Their services include Customer Service Outsourcing.
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UnityPay

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Gaithersburg, MD

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Mobile App Development

20% Product Design

UnityPay is a Product Design company launched in 2006. Based in Gaithersburg, Maryland and Gaithersburg, Maryland, the team provides Product Design and IT managed services.
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Acena

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New Hyde Park, NY

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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Royal Call Centers

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Mount Prospect, IL

Services provided

48% Call Center Services

26% Customer Service Outsourcing

16% Sales Outsourcing +1 service

10% Back Office Outsourcing

Royal Call Centers is a call center company. Based in Mount Prospect, Illinois, the firm was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
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Alliance Communications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Los Angeles, CA

Services provided

48% Call Center Services

30% Customer Service Outsourcing

12% Sales Outsourcing +1 service

10% Back Office Outsourcing

Established in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
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Los Angeles, CA

5042 Wilshire Boulevard Suite 18321
Los Angeles, CA 90036

323.410.7824

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Endicott Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Miami, FL

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Endicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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Miami, FL

Bryant Answering Service - 13335 SW 124th Street Suite 110
Miami, FL 33186
2 - 5

786.293.8434

See All Locations (2)

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Keener Communications, Inc. VA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, VA

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Phone answering service Keener Communications, Inc. VA is based in Richmond, Virginia. They focus on Call Center Services and Sales Outsourcing and were established in 1985.
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SafetyCall International, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomington, MN

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

SafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.
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Oasis Marketing Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pearland, TX

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Customer Service Outsourcing

Call center Oasis Marketing Solutions was established in 2009. The firm specializes in Call Center Services and Sales Outsourcing.
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Centro Healthcare

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Winchester, VA

Services provided

50% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing

Centro Healthcare is a Back Office Outsourcing company. The Winchester, Virginia-based team provides Back Office Outsourcing and Call Center Services.
Read more

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A V Lauttamus Communications & Security

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Weirton, WV

Services provided

38% Customer Service Outsourcing

33% Back Office Outsourcing

29% Call Center Services

A V Lauttamus Communications & Security is a Customer Service Outsourcing company. Launched in 1998, the agency provides Customer Service Outsourcing and Back Office Outsourcing.
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MOD Assistants

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lakewood, CO

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

MOD Assistants, an answering service company, focus on Call Center Services and Back Office Outsourcing. They were launched in 2009.
Read more

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Lease A Sales Rep

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Raleigh, NC

Services provided

50% Call Center Services

50% Sales Outsourcing

Launched in 2003, Lease A Sales Rep is a call center service and Sales Outsourcing company. The firm specializes in Call Center Services and Sales Outsourcing, and is small.
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McIntosh & Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lewisville, TX

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Launched in 1997, McIntosh & Associates is a small telephone answering service and Customer Service Outsourcing company. Their team provides Call Center Services and Customer Service Outsourcing.
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iCall Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oglesby, IL

Services provided

50% Call Center Services

40% Back Office Outsourcing

10% Sales Outsourcing

Located in Oglesby, Illinois, iCall Services is a small call center service. The team specializes in Call Center Services and Back Office Outsourcing.
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Opus Virtual Offices

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boca Raton, FL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Established in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Prialto

2 SupportYourApp

3 Martal Group

4 Hugo Inc.

5 Helpware CX

6 Wing Assistant

7 HelpSquad

8 XACT

9 Hit Rate Solutions

10 Abstrakt Marketing Group

11 ContactWorks

12 Blue Valley Marketing

13 Callbox

14 1840 & Company

15 Peak Support

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 United States BPO Services

Prialto

$1,000+

< $25 / hr

250 - 999

Portland, OR

Ability to deliver

39.7/40.0

19.8/20 Reviews

10/10 Clients & Experience

9.9/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
SupportYourApp

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Ability to deliver

39.4/40.0

20/20 Reviews

9.6/10 Clients & Experience

9.8/10 Market Presence

Service focus

95% Back Office Outsourcing

5% Other

View Profile Visit Website
Martal Group

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Ability to deliver

40/40.0

20/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Hugo Inc.

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Ability to deliver

37.5/40.0

18.6/20 Reviews

9.4/10 Clients & Experience

9.5/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
Helpware CX

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Ability to deliver

36.7/40.0

17/20 Reviews

10/10 Clients & Experience

9.7/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Wing Assistant

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Ability to deliver

36.2/40.0

18.2/20 Reviews

9.2/10 Clients & Experience

8.8/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
HelpSquad

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Ability to deliver

35.7/40.0

18/20 Reviews

8.7/10 Clients & Experience

9/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
XACT

$1,000+

$25 - $49 / hr

250 - 999

Orlando, FL

Ability to deliver

35.5/40.0

16.4/20 Reviews

10/10 Clients & Experience

9.1/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Hit Rate Solutions

$1,000+

< $25 / hr

50 - 249

Chicago, IL

Ability to deliver

35.4/40.0

16.6/20 Reviews

9.5/10 Clients & Experience

9.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Abstrakt Marketing Group

$1,000+

$100 - $149 / hr

250 - 999

St. Louis, MO

Ability to deliver

39.5/40.0

19.8/20 Reviews

10/10 Clients & Experience

9.7/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

View Profile Visit Website
ContactWorks

$5,000+

$25 - $49 / hr

50 - 249

Austin, TX

Ability to deliver

34.6/40.0

17.8/20 Reviews

10/10 Clients & Experience

6.8/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Blue Valley Marketing

$5,000+

$25 - $49 / hr

250 - 999

Home, KS

Ability to deliver

34.6/40.0

17.2/20 Reviews

9.2/10 Clients & Experience

8.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Callbox

Undisclosed

Undisclosed

1,000 - 9,999

Los Angeles, CA

Ability to deliver

34.3/40.0

16.8/20 Reviews

10/10 Clients & Experience

7.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
1840 & Company

$10,000+

< $25 / hr

250 - 999

Overland Park, KS

Ability to deliver

34.4/40.0

17.6/20 Reviews

8.2/10 Clients & Experience

8.6/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

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Peak Support

$10,000+

< $25 / hr

1,000 - 9,999

Cambridge, MA

Ability to deliver

33.3/40.0

17.4/20 Reviews

8.5/10 Clients & Experience

7.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Uassist.ME

$5,000+

< $25 / hr

250 - 999

Miami Beach, FL

Ability to deliver

32.9/40.0

16/20 Reviews

9.6/10 Clients & Experience

7.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
MarketStar Bulgaria

$25,000+

Undisclosed

1,000 - 9,999

Sofia, Bulgaria

Ability to deliver

32.7/40.0

16.2/20 Reviews

9.7/10 Clients & Experience

6.8/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

View Profile Visit Website
Go Answer

Undisclosed

Undisclosed

1,000 - 9,999

Garden City, NY

Ability to deliver

32.3/40.0

14/20 Reviews

10/10 Clients & Experience

8.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Belkins

$10,000+

< $25 / hr

50 - 249

Denver, CO

Ability to deliver

40/40.0

20/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Intelemark

$1,000+

< $25 / hr

50 - 249

Scottsdale, AZ

Ability to deliver

33.9/40.0

15.8/20 Reviews

9.7/10 Clients & Experience

8.5/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
LevelUp Leads

$1,000+

$25 - $49 / hr

50 - 249

Laguna Beach, CA

Ability to deliver

39.5/40.0

20/20 Reviews

10/10 Clients & Experience

9.5/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
iCareBilling

$1,000+

< $25 / hr

250 - 999

Chicago, IL

Ability to deliver

36.2/40.0

16.2/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Global Response

Undisclosed

Undisclosed

1,000 - 9,999

Margate, FL

Ability to deliver

31.3/40.0

14.6/20 Reviews

6.9/10 Clients & Experience

9.8/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

View Profile Visit Website
Ruby

Undisclosed

Undisclosed

250 - 999

Portland, OR

Ability to deliver

30.8/40.0

15/20 Reviews

5.9/10 Clients & Experience

9.9/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
ROI CX Solutions

$50,000+

Undisclosed

1,000 - 9,999

American Fork, UT

Ability to deliver

30.7/40.0

17.2/20 Reviews

3.9/10 Clients & Experience

9.6/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
DialAmerica

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Ability to deliver

30.6/40.0

14.6/20 Reviews

7.3/10 Clients & Experience

8.7/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
AnswerFirst

Undisclosed

Undisclosed

50 - 249

Tampa, FL

Ability to deliver

32.6/40.0

13.6/20 Reviews

9.4/10 Clients & Experience

9.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Beyond Codes Inc.

$10,000+

$25 - $49 / hr

250 - 999

Simi Valley, CA

Ability to deliver

35.2/40.0

15.6/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
Solvo Global

$1,000+

< $25 / hr

1,000 - 9,999

Chandler, AZ

Ability to deliver

30.3/40.0

16.2/20 Reviews

8.7/10 Clients & Experience

5.4/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Stellar Staff

$1,000+

< $25 / hr

250 - 999

Newport Beach, CA

Ability to deliver

34.9/40.0

20/20 Reviews

8.1/10 Clients & Experience

6.8/10 Market Presence

Service focus

85% Back Office Outsourcing

15% Other

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Latest BPO Articles

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Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Updated December 16, 2025

Clutch Team

Discover 10 inspiring AAPI B2B sales and growth influencers to follow in 2025, each making an impact through leadership, content, and community.

Business Services Executive Voices

Why More Law Firms Are Leveraging BPOs

Updated April 8, 2025

Vidya Plainfield

Explore how BPOs play a vital role in helping law firms embrace digitalization to meet modern market needs.

Business Services Thought Leadership

From Vendor to Partner: Carole Mahoney on Co-Creation Growth

Updated April 8, 2025

Tim Condon

Transform your agency from a vendor to a valued partner with insights from Carole Mahoney, Founder of Unbound Growth. Learn how co-creation strengthens...

Business Services Executive Voices

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