Genie Rocket

BACKGROUND

Please describe your company and position.

I am the Project Manager of Becker Roofing and Exteriors

Describe what your company does in a single sentence.

Roofing and Exteriors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Genie Rocket to accomplish?

• scheduling social media posts across pltforms
• ai powered answering machine
• send out text/email campaigns

SOLUTION

How did you find Genie Rocket?

Referral

Why did you select Genie Rocket over others?

Close to my geographic location

How many teammates from Genie Rocket were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Whie using genierocket we have been able to streamline and almost automate our social media posting schedule while driving customers to our website for roof inspection bookings. It also handles calls for us as well as sends out text/email campaigns whenever a big storm event occurs in order to drive inspections and bookings

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase social media interactions among local viewers. These things are difficult to calculate becasue our services aren't sought after on a daily basis, it is very much a feast or famine business where leads usually only come in after a storm, so having an existing online presence is key

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GenieRocket has been a great resource for the team, Brad Parnell is a great partner as well.

What was your primary form of communication with Genie Rocket?

In-Person Meeting

What did you find most impressive or unique about this company?

Genie Rocket's use of AI and how they've integrated multiple components into one place were impressive.

Are there any areas for improvement or something Genie Rocket could have done differently?

The statistic tracking leaves a lot to be desired. there are other platforms that have very easy to use and detailed stat tracking abilities, this one isn't that great