Top BPO Companies in the United States

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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United States (34) Australia (1) Canada (1) Ireland (1)

San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Collaborative
Client feedback reveals a strong sentiment of collaboration with Hugo, highlighting their effective communication and flexibility. One client noted, "The team at Hugo was not only professional but also incredibly easy and fun to work with," emphasizing their approachability and responsiveness. The use of multiple communication channels facilitated seamless coordination, fostering a collaborative atmosphere that significantly contributed to the project's success. Overall, clients appreciate Hugo's commitment to partnership and creativity.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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23 of 23 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Reliable
Clients consistently describe TECHSPEED INC as a reliable partner, highlighting their organized project management and proactive communication. One client noted the team's impressive commitment to quality, stating they anticipated issues and provided solutions before problems arose. Deliverables were consistently completed on time, with high accuracy and responsiveness to client needs. Overall, the sentiment reflects a strong trust in their reliability and professionalism, with no identified areas for improvement.

Data Entry Services for Data Solutions Company

5.0 Jun 2, 2021

Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. Their performance was reliable and professional, and I was fully satisfied with the support they provided.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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United States (14) Canada (1)
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Meetingjump, LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

50% Sales Outsourcing

25% Call Center Services

15% Email Marketing +1 service

10% Advertising

Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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Miami, FL

111 Northeast 2nd Avenue
Miami, FL 33132
6 - 9

3055637823

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Sonify

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mountain View, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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Mountain View, CA

800 West El Camino Real
Mountain View, CA 94040
6 - 9

6503004893

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Openness
The overall sentiment regarding Boldr.'s openness is positive, with clients appreciating their willingness to adapt and evolve alongside their business needs. One client noted, 'Boldr. has evolved with our business,' highlighting their responsiveness. Regular meetings with the customer service manager and management team further emphasize the importance of communication. Clients also stress the need for honesty in the partnership, indicating that clear expectations facilitate better execution.

Email, Call and Chat BPO Support for Home Goods Company

4.5 May 27, 2022

We meet with our CSM multiple times a week as well as the full management team. We also have recurring QA and training meetings and the CEO always makes time to chat. Managing a partnership with Boldr. requires each partner to be very honest with the other.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Communicative
The feedback regarding Big Outsource's communicative nature is overwhelmingly positive. Clients consistently highlight their timely responses and proactive communication. For instance, one client noted, "Always on time, very communicative," while another emphasized, "Their level of communication has been exceptional." Additionally, clients appreciated the team's ability to adapt quickly and manage tasks independently, reinforcing the sentiment that Big Outsource excels in maintaining clear and effective communication throughout their projects.

Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They ensured that any minor hurdles were promptly addressed, and our collaboration took off smoothly from there. The team's consistent updates and clear communication were appreciated and contributed to a seamless workflow.
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Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Their responsive leadership team have been instrumental in our success. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Customer Service Outsourcing for EdTech Company

5.0 May 20, 2025

BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well.
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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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Humach

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dubuque, IA

Services provided

25% Application Management & Support

15% AI Development

15% Finance & Accounting Outsourcing (FAO) +4 services

15% IT Managed Services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

Established in 1988, Humach, a midsize Application Management & Support company, is headquartered in Dubuque, Iowa. Their services include Application Management & Support and Artificial
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Dubuque, IA

131 W. 10th Street
Dubuque, IA 52001
151 - 200

8335540766

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SalesForsaas

Not yet reviewed

$100,000+

$300+ / hr

10,000+

San Francisco, CA

Services provided

30% Data Annotation Services

25% CRM Consulting and SI

25% Sales Outsourcing +1 service

20% Generative AI

Established in 1999, SalesForsaas is a Data Annotation Services company. Their services include Data Annotation Services and CRM consulting and SI.
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San Francisco, CA

24 Aaghjgg
San Francisco, CA 56787
More than 5k

+18765896437

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Netfor, Inc.

Not yet reviewed

$50,000+

Undisclosed

50 - 249

Indianapolis, IN

Services provided

35% Call Center Services

35% IT Managed Services

20% Customer Service Outsourcing +2 services

5% Staffing

5% Warehousing & Distribution

Netfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
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Indianapolis, IN

201 North Illinois Street
Indianapolis, IN 46204
1

8006383674

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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Tampa, FL

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a B2B sales and lead generation company specializing in enhancing client sales pipelines through strategic outreach, lead qualification, and cold-calling services. Across multiple reviews, they are praised for their professionalism, responsiveness, and ability to integrate seamlessly with client systems. Approximately 88% of reviewers emphasize their effective communication and timely deliverables, while others highlight their adaptability to client-specific needs and market nuances.

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Reviews mention Unique expertise
Clients consistently highlight The Sales Factory's unique expertise in lead generation and campaign management. One client noted their professionalism and ability to pivot quickly in response to staff turnover, emphasizing their industry knowledge. Another client appreciated the tailored approach to aligning on ideal customer profiles and the effective use of HubSpot tools. Overall, the sentiment reflects a strong confidence in their specialized capabilities and adaptability, with no reported areas for improvement.

Sales Outsourcing & Lead Gen for Payroll Solution Provider

5.0 May 9, 2024

The Sales Factory demonstrated impressive professionalism and agility, particularly in their ability to quickly pivot when there was turnover in staff. They're experts in their industry, which was evident through their ability to learn my goals, understand company differentiation, and target the industry effectively. Their expertise was further highlighted by their successful campaign building, which incorporated input from myself and my team throughout the process.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of The Sales Factory highlight their effectiveness in lead generation and client communication. One client noted significant improvements in pipeline efficiency and conversion rates due to high-quality leads provided by the team. Their integration with HubSpot and proactive communication via Slack were particularly praised. Clients expressed satisfaction with their professionalism and responsiveness, reporting no areas for improvement. Overall, the sentiment is highly positive, indicating a strong fit for businesses seeking reliable sales support.
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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Tampa, FL

401 East Jackson Street
Tampa, FL 33602
6 - 9

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AWESOME OS

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Los Angeles, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% HR Outsourcing

Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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Los Angeles, CA

11845 W Olympic Blvd Ste 1100
Los Angeles, CA 90064
6 - 9

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What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Barcelona, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005
More than 5k

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My BTLR

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Alpharetta, GA

Services provided

40% Back Office Outsourcing

37% Staffing

13% Recruiting +1 service

10% Customer Service Outsourcing

My BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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Alpharetta, GA

100 North Point Center East, Suite 125
Alpharetta, GA 30022
50 - 75

866-575-4559

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Exela (formerly SourceHOV)

4.5 1 review

$1,000+

< $25 / hr

10,000+

Irving, TX

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Exela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.

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Industry Experience

Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.
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Business services

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.
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Irving, TX

2701 E. Grauwyler Road
Irving, TX 75061
31 - 40

1.866.321.5854

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My Call Cloud

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wheat Ridge, CO

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +3 services

20% Customer Service Outsourcing

10% Cloud Consulting & SI

10% Web Development

My Call Cloud is a small Business Consulting company. They offer Business Consulting and Call Center Services and were established in 2011.
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Wheat Ridge, CO

4045 Wadsworth Blvd
Wheat Ridge, CO 80033
10 - 15

+1 888-663-0760

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Smart Payables

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Centennial, CO

Services provided

100% Document Digitization & Management

Document Digitization & Management company Smart Payables is based in Centennial, Colorado. They offer Document Digitization & Management.
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Centennial, CO

12742 East Caley Avenue
Centennial, CO 80111
6 - 9

(720) 287-0030

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No More Phone Tag

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Westerville, OH

Services provided

80% Call Center Services

20% Customer Service Outsourcing

No More Phone Tag is a telephone answering service. Their small team is in Westerville, Ohio. Their services include Call Center Services and Customer Service Outsourcing.
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Westerville, OH

635 Park Meadow Rd
Westerville, OH 43081
2 - 5

(800) 929-1202

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Windy City Call Center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Palatine, IL

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

Call center Windy City Call Center is located in Palatine, Illinois. Established in 2009, the team focuses on Call Center Services and Sales Outsourcing.
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Palatine, IL

1232 W. Northwest Highway
Palatine, IL 60067
151 - 200

847.749.1292

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Choice Specialists

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Dallas, TX

Services provided

40% Call Center Services

20% Business Consulting

20% Finance & Accounting Outsourcing (FAO) +1 service

20% HR Consulting

Choice Specialists is an answering service. Established in 1999, the team offers Call Center Services and Finance & Accounting Outsourcing (FAO).
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Dallas, TX

10440 North Central Expressway Suite 122
Dallas, TX 75231
6 - 9

+1.214.823.5057

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A Better Answer

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Plano, TX

Services provided

70% Call Center Services

30% Customer Service Outsourcing

A Better Answer is a call center company. They were established in 1971 and provide Call Center Services and Customer Service Outsourcing.
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Houston, TX

1125 Cypress Station Drive Building H-4
Houston, TX 77090
2 - 5

+1.866.442.9500

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Timberline Total Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Omaha, NE

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

Timberline Total Solutions, an answering service company, was launched in 1995. The team provides Call Center Services and Sales Outsourcing.
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Omaha, NE

8429 Blondo St
Omaha, NE 68134
6 - 9

+1. 877.575.2255

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Employee Pooling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nashville, TN

Services provided

30% Back Office Outsourcing

30% Call Center Services

10% Business Consulting +3 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Sales Outsourcing

Employee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
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Nashville, TN

2000 Glen Echo Rd Suite 111
Nashville, TN 37215
151 - 200

+1.615.610.5585

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Marketo, an Adobe Company

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

San Mateo, CA

Services provided

40% Call Center Services

20% Affiliate Marketing

20% Marketing Strategy +2 services

10% Mobile & App Marketing

10% Social Media Marketing

Marketo, an Adobe Company is a San Mateo, California-based answering service company. They provide Call Center Services and Marketing Strategy.
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Dublin, Ireland

Cairn House, South County Business Park
Dublin, Ireland 18

353.1.242.3000

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All City Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Green Bay, WI

Services provided

70% Call Center Services

30% Customer Service Outsourcing

All City Communications is a call center. They are headquartered in Green Bay, Wisconsin and have midsize team. They provide Call Center Services and Customer Service Outsourcing.
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Green Bay, WI

2430 Finger Road
Green Bay, WI 54302
50 - 75

800.547.4740

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Company Voice, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Blue Bell, PA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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Blue Bell, PA

930 Harvest Drive, Suite 100 Blue
Blue Bell, PA 19422
31 - 40

+1.215.525.5016

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AccessNurse

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Knoxville, TN

Services provided

70% Call Center Services

30% Customer Service Outsourcing

AccessNurse is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1996. The agency is in Knoxville, Tennessee.
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Knoxville, TN

6016 Brookvale Lane
Knoxville, TN 37919
2 - 5

+1.888.203.1118

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Central Communications Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Norwalk, CT

Services provided

40% Back Office Outsourcing

40% Call Center Services

10% IT Managed Services +1 service

10% IT Strategy Consulting

Central Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
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Norwalk, CT

12 Oakwood Avenue
Norwalk, CT 06850
151 - 200

800.397.8809

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ARC Quality Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Orange, CT

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
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Orange, CT

820 Columbia Street
Orange, CT 06477
151 - 200

800.397.3515

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Language I/O

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cheyenne, WY

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

20% Translation

Language I/O, a midsize Customer Service Outsourcing company, is located in Cheyenne, Wyoming. The team focuses on Customer Service Outsourcing and Call Center Services.
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Cheyenne, WY

109 E. 17th St. Suite #5832
Cheyenne, WY 82001
50 - 75

(307) 773-7990

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Elevation Connect

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Denver, CO

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

Elevation Connect is an answering service company. They are located in Denver, Colorado and have midsize team. They offer Call Center Services and Customer Service Outsourcing.
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Denver, CO

1400 Josephine St
Denver, CO 80206
31 - 40

+1.877.910.7110

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AG Adjustments

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Melville, NY

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Financial Advising & Planning

AG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.
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Melville, NY

740 Walt Whitman Rd.
Melville, NY 11747
31 - 40

+1.(631).425.8800

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Edenred Pay USA

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bonita Springs, FL

Services provided

20% Back Office Outsourcing

20% CRM Consulting and SI

20% Robotics Process Automation +3 services

20% Sales Outsourcing

10% Funding & Investment

10% IT Strategy Consulting

Edenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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Secaucus, NJ

150 Meadowlands Pkwy
Secaucus, NJ 07094
6 - 9

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ezyteams

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

San Ramon, CA

Services provided

40% Back Office Outsourcing

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO) +4 services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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San Ramon, CA

2603 Camino Ramon
San Ramon, CA 94583
41 - 49

+1 925 658 3496

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Excel Telemessaging

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Irvine, CA

Services provided

80% Call Center Services

15% Customer Service Outsourcing

5% Business Consulting

Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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Venice, FL

181 Center Rd
Venice, FL 34285
2 - 5

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VirtuallyinCredible

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Palm Beach Gardens, FL

Services provided

30% Staffing

20% Back Office Outsourcing

20% Business Consulting +2 services

15% Customer Service Outsourcing

15% Recruiting

VirtuallyinCredible is a Palm Beach Gardens, Florida-based Staffing company. Their services include Staffing and Business Consulting.
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Palm Beach Gardens, FL

8259 North Military Trail
Palm Beach Gardens, FL 33410
2 - 5

(561) 693-2648

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Scott Growth Strategies

Not yet reviewed

$50,000+

$200 - $300 / hr

2 - 9

West Fargo, ND

Services provided

10% Call Center Services

10% Content Marketing

10% Content Writing Services +7 services

10% Corporate Training & Coaching

10% Digital Strategy

10% Pay Per Click

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Scott Growth Strategies is a PR firm. Launched in 2017, the agency provides Public Relations and Digital Strategy.
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West Fargo, ND

3155 Bluestem Dr Suite#393
West Fargo, ND 58078
2 - 5

701-433-1511

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Chat Agents Inc

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Raleigh, NC

Services provided

100% Customer Service Outsourcing

Chat Agents Inc, a Customer Service Outsourcing company, is in Raleigh, North Carolina. Launched in 2005, the team offers Customer Service Outsourcing.
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Raleigh, NC

8601 Six Forks Rd Ste 400
Raleigh, NC 27615
50 - 75

+1 800-980-4160

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Advantage Answering Plus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Luis Obispo, CA

Services provided

55% Call Center Services

45% Customer Service Outsourcing

Advantage Answering Plus is an answering service in San Luis Obispo, California. They focus on Call Center Services and Customer Service Outsourcing and were established in 1992.
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San Luis Obispo, CA

3421 Empresa, Suite C
San Luis Obispo, CA 93401
10 - 15

+1.800.549.8282

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SkipForce

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

90% Sales Outsourcing

10% Commercial Property Management

SkipForce is a Sales Outsourcing company launched in 2019. The team focuses on Sales Outsourcing and Commercial Property Management and is in Austin, Texas.
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Austin, TX

9600 Escarpment Boulevard
Austin, TX 78749
6 - 9

(866) 962-8190

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Convoso

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

36% Call Center Services

12% Customer Service Outsourcing

12% Sales Outsourcing +4 services

10% Content Marketing

10% Email Marketing

10% Marketing Strategy

10% Mobile & App Marketing

Call center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
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Los Angeles, CA

5955 De Soto Ave
Los Angeles, CA 91367
50 - 75

+1855.969.3606

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Simplr

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

San Mateo, CA

Services provided

90% Customer Service Outsourcing

10% Social Media Marketing

Simplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
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San Mateo, CA

160 Bovet Rd Ste 402
San Mateo, CA 94402
76 - 100

415.943.0053

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BIS | Grooper

Not yet reviewed

$50,000+

Undisclosed

50 - 249

Edmond, OK

Services provided

75% Back Office Outsourcing

25% Application Management & Support

BIS | Grooper is a midsize Back Office Outsourcing company. Established in 1986, the team provides Back Office Outsourcing and Application Management & Support.
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Tulsa, OK

415 East 3rd Street
Tulsa, OK 74120
10 - 15

9187498998

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ContentWriters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

25% Content Marketing

25% Content Writing Services

ContentWriters, a Back Office Outsourcing company, is located in New York, New York. Founded in 2013, the team provides Back Office Outsourcing and Content Writing Services.
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New York, NY

148 Mercer Street, 2nd FL.
New York, NY 10012
101 - 150

212-235-1103

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Acadecarft Inc

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lewes, DE

Services provided

34% Translation

33% Business Consulting

33% Call Center Services

Acadecarft Inc is a Translation company launched in 2010. The team focuses on Translation and Call Center Services.
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Noida, India

B-28 Sector 1
Noida, India 201301
201 - 250

9315224274

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Gurland Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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New York, NY

85 Broad St
New York, NY 10004
76 - 100

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Clinical Excel Computech LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

East Rutherford, NJ

Services provided

100% Customer Service Outsourcing

Clinical Excel Computech LLP is a Customer Service Outsourcing company. The agency is located in East Rutherford, New Jersey. Their services include Customer Service Outsourcing.
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East Rutherford, NJ

Meadowlands Plaza
East Rutherford, NJ 07073
151 - 200

206-444-4097

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Callcap

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wichita, KS

Services provided

70% Call Center Services

15% Business Consulting

15% Market Research

Callcap is a telephone answering service. The team offers Call Center Services and Business Consulting and is in Wichita, Kansas.
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Wichita, KS

125 N Emporia Ave
Wichita, KS 67202
50 - 75

+1.866.662.9106

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Brown & Joseph

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Itasca, IL

Services provided

40% Call Center Services

30% Custom Software Development

20% Business Consulting +1 service

10% Customer Service Outsourcing

Brown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
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Itasca, IL

One Pierce Place Suite 700W
Itasca, IL 60143
151 - 200

8477583000

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Virtudesk

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Bellevue, WA

Services provided

50% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% HR Outsourcing

Customer Service Outsourcing company Virtudesk is headquartered in Bellevue, Washington. Their services include Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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Bellevue, WA

325 118th Ave SE
Bellevue, WA 98005
151 - 200

(800) 470-8136

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Talley.

Not yet reviewed

$1,000+

$150 - $199 / hr

50 - 249

East Greenwich Township, NJ

Services provided

60% Back Office Outsourcing

20% Event Marketing

10% Accounting +2 services

5% Business Consulting

5% Graphic Design

Talley., a Back Office Outsourcing company, was launched in 1984. The firm offers Back Office Outsourcing and Event Marketing, and is midsize.
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East Greenwich Township, NJ

19 Mantua Road
East Greenwich Township, NJ 08061
2 - 5

856-423-7222

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Mandit Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Houston, TX

Services provided

20% Customer Service Outsourcing

15% Call Center Services

15% Market Research +5 services

10% Advertising

10% Back Office Outsourcing

10% Marketing Strategy

10% Other Marketing

10% Sales Outsourcing

Headquartered in Houston, Texas, Mandit Solutions is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Market Research.
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Houston, TX

American General Center 2929 Allen Parkway, suite 200, Houston
Houston, TX 77019
76 - 100

8329663622

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OKKO Global

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Los Angeles, CA

Services provided

70% Sales Outsourcing

20% Email Marketing

5% Account-Based Marketing +1 service

5% Call Center Services

Based in Los Angeles, California and Sahibzada Ajit Singh Nagar, India, OKKO Global is a Sales Outsourcing company. Launched in 2019, the team specializes in Sales Outsourcing and Email Marketing.
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Los Angeles, CA

3680 Wilshire Boulevard
Los Angeles, CA 90010
10 - 15

+13237741482

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MPI

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Milwaukee, WI

Services provided

75% Sales Outsourcing

10% Marketing Strategy

5% Content Marketing +2 services

5% Email Marketing

5% Social Media Marketing

MPI is a Sales Outsourcing company. In Milwaukee, Wisconsin and Grafton, Wisconsin, the agency was launched in 1996. Their team specializes in Sales Outsourcing and Marketing Strategy.
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Milwaukee, WI

1123 North Water Street
Milwaukee, WI 53202
21 - 30

262-387-4729

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Personalized Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Duncanville, TX

Services provided

100% Call Center Services

Personalized Communications is a midsize call center service in Duncanville, Texas and Amarillo, Texas. The team focuses on Call Center Services.
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Maumee, OH

3430 Briarfield Blvd
Maumee, OH 43537
10 - 15

4198875300

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Luminos Labs

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Los Angeles, CA

Services provided

50% Customer Service Outsourcing

50% E-Commerce Development

Luminos Labs is an e-commerce development firm and Customer Service Outsourcing company. They focus on E-Commerce Development and Customer Service Outsourcing and were founded in 2010.
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West Allis, WI

2514 South 102nd Street, Suite 210
West Allis, WI 53227
6 - 9

See All Locations (2)

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