Top BPO Companies in the United States
3,517 Companies
List of the Top United States BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Reviews mention Exceeds expectations
Clients express that Solvo Global consistently exceeds expectations, particularly highlighting their unmatched talent pool and high-level professionalism. One executive noted exceptional support during the hiring process, stating, "Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship." Additionally, the seamless communication and customized service have been praised, with clients appreciating the efficiency and effectiveness in scaling their businesses.-
Business Consulting & Recruiting Servies for Booking Agency
5.0 Nov 9, 2023High communication and white glove treatment. I wished I had known about them with my last company. They are exceeding expectations daily. Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship.
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Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.-
Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
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$1,000+< $25 / hr50 - 249Serves United StatesServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 17 projectsTECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.
4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services PoliticsWas this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49McCordsville, IN
Services provided
50% Call Center Services30% Back Office Outsourcing20% Sales OutsourcingSimple Solutions CC, LLC is a phone answering service. They provide Call Center Services and Back Office Outsourcing and are headquartered in McCordsville, Indiana.
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UndisclosedUndisclosed10 - 49Appleton, WI
Services provided
50% Call Center Services50% Sales OutsourcingPrepare for Success - PFS is an Appleton, Wisconsin-based answering service and Sales Outsourcing company. The team provides Call Center Services and Sales Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves United StatesServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.-
Call Center Staff Aug for Higher Education Institution
5.0 Jul 24, 2025The distinction here is their personalized level of service and broad technical depth for the cost.
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Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention High-quality work
Boldr consistently receives high praise for delivering high-quality work across various projects. Clients commend their outstanding implementation, responsiveness, and ability to meet specific needs. One client highlighted Boldr's 'incredible level' of performance, noting their quick response times and high customer satisfaction ratings. Another client emphasized their effective onboarding processes and the flexibility of Boldr's team, which fosters a strong partnership. Overall, the sentiment reflects strong satisfaction with Boldr's quality of service and operational excellence.-
Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022Boldr, is really performing at an incredible level, with their quality matching their speed. We have weekly calls, reports, and deliverables. We don’t use any platforms or tools. Rather, Boldr. has very sophisticated Excel documents and project trackers that work well for us.
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Venue Processing & Outbound Sales Support for Event Platform
5.0 May 17, 2022We also do quality scoring and quality checks on Boldr's work. Not only do we measure the number of venues activated within a specific time frame, but we also check to ensure they're activating good quality venues that meet our requirements. Boldr's team captains handle all of our QA — they randomly select venues and check the quality of a large number of them to get a representative data set.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves United StatesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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UndisclosedUndisclosed10 - 49East Rochester, NY
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingDirect2Market Sales Solutions is an answering service company. They are headquartered in East Rochester, New York. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Winchester, KY
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingCall Center Systems is a phone answering service launched in 2015. The company specializes in Call Center Services and Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Lexington, KY
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingAnswer One is a small answering service in Nashville, Tennessee and Lexington, Kentucky. The team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Lexington, KY
2216 Young Dr., Ste 3
Lexington, KY 4050516 - 20
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$1,000+$25 - $49 / hr50 - 249Phoenix, AZ
Services provided
100% Sales OutsourcingESA Fabrication is a Sales Outsourcing company headquartered in Phoenix, Arizona and Phoenix, Arizona. Launched in 2015, the team offers Sales Outsourcing.
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UndisclosedUndisclosed10 - 49La Mirada, CA
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingB2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.-
Call Center Services for Tech Company
5.0 Jun 16, 2021Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
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Call Center Services for Tech Company
5.0 Jun 16, 2021From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
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Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Staffing10% Litigation Support ServicesSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Richmond, KY
Services provided
30% Back Office Outsourcing30% Sales Outsourcing20% Accounting +1 service20% Financial ConsultingBack Office Outsourcing company USMedBill was founded in 2023. The team provides Back Office Outsourcing and Sales Outsourcing and is in Richmond, Kentucky.
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UndisclosedUndisclosed50 - 249Roseville, CA
Services provided
20% Customer Service Outsourcing20% Graphic Design20% Social Media Marketing +3 services20% Web Development10% Back Office Outsourcing10% Call Center ServicesSee all 1 projectsLEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.
Industry Experience
Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Miami, FL
Services provided
50% Sales Outsourcing25% Call Center Services15% Email Marketing +1 service10% AdvertisingMeetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% IT Managed ServicesSonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$1,000+< $25 / hr10 - 49Medley, FL
Services provided
65% Call Center Services15% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% TranslationKavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Clinton TWP, MI
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing15% Business Consulting +3 services15% Sales Outsourcing10% Call Center Services10% TranscriptionMedivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Dubuque, IA
Services provided
25% Application Management & Support15% AI Development15% Finance & Accounting Outsourcing (FAO) +4 services15% IT Managed Services10% Back Office Outsourcing10% Call Center Services10% Customer Service OutsourcingEstablished in 1988, Humach, a midsize Application Management & Support company, is headquartered in Dubuque, Iowa. Their services include Application Management & Support and Artificial
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$100,000+$300+ / hr10,000+San Francisco, CA
Services provided
30% Data Annotation Services25% CRM Consulting and SI25% Sales Outsourcing +1 service20% Generative AIEstablished in 1999, SalesForsaas is a Data Annotation Services company. Their services include Data Annotation Services and CRM consulting and SI.
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$50,000+Undisclosed50 - 249Indianapolis, IN
Services provided
35% Call Center Services35% IT Managed Services20% Customer Service Outsourcing +2 services5% Staffing5% Warehousing & DistributionNetfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
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$25,000+Undisclosed50 - 249Tampa, FL
Services provided
70% Sales Outsourcing15% Call Center Services15% Market ResearchSee all 23 projectsThe Sales Factory is a B2B sales and lead generation company specializing in enhancing client sales pipelines through strategic outreach, lead qualification, and cold-calling services. Across multiple reviews, they are praised for their professionalism, responsiveness, and ability to integrate seamlessly with client systems. Approximately 88% of reviewers emphasize their effective communication and timely deliverables, while others highlight their adaptability to client-specific needs and market nuances.
Reviews mention Proactive
Clients consistently express a proactive sentiment towards The Sales Factory, highlighting their commitment to collaboration and responsiveness. One client noted, 'Results always exceeded expectations,' emphasizing the company's ability to adapt strategies effectively. Additionally, feedback indicated that the team was unafraid to request and provide feedback, ensuring a dynamic partnership. Overall, clients appreciate The Sales Factory's proactive approach in driving measurable results and fostering strong relationships.-
Pipeline Generation for Data Management Software Company
4.5 Aug 11, 2023The Sales Factory held regular meetings to track progress and KPIs, always brainstorming to find new solutions and strategies. Their team was consistent in activity and generating results. The representatives were curious, involved, and motivated to perform.
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Industry Experience
The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.
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Healthcare Logistics & Supply Chain Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other IndustryWas this helpful?
More responsive than most other service providers
Get in TouchThe Sales Factory is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Tampa, FL
401 East Jackson Street
Tampa, FL 336026 - 9
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$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% HR OutsourcingCall center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr50 - 249Alpharetta, GA
Services provided
40% Back Office Outsourcing37% Staffing13% Recruiting +1 service10% Customer Service OutsourcingMy BTLR, a Back Office Outsourcing company, is in Alpharetta, Georgia. They specialize in Back Office Outsourcing and Staffing and were established in 2016.
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$1,000+< $25 / hr10,000+Irving, TX
Services provided
75% Back Office Outsourcing15% Call Center Services10% Customer Service OutsourcingSee all 1 projectsExela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.
Industry Experience
Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.Was this helpful?
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UndisclosedUndisclosed10 - 49Wheat Ridge, CO
Services provided
20% Back Office Outsourcing20% Business Consulting20% Call Center Services +3 services20% Customer Service Outsourcing10% Cloud Consulting & SI10% Web DevelopmentMy Call Cloud is a small Business Consulting company. They offer Business Consulting and Call Center Services and were established in 2011.
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$1,000+Undisclosed10 - 49Centennial, CO
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company Smart Payables is based in Centennial, Colorado. They offer Document Digitization & Management.
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$1,000+< $25 / hr2 - 9Westerville, OH
Services provided
80% Call Center Services20% Customer Service OutsourcingNo More Phone Tag is a telephone answering service. Their small team is in Westerville, Ohio. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Palatine, IL
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingCall center Windy City Call Center is located in Palatine, Illinois. Established in 2009, the team focuses on Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr1,000 - 9,999Dallas, TX
Services provided
40% Call Center Services20% Business Consulting20% Finance & Accounting Outsourcing (FAO) +1 service20% HR ConsultingChoice Specialists is an answering service. Established in 1999, the team offers Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
70% Call Center Services30% Customer Service OutsourcingA Better Answer is a call center company. They were established in 1971 and provide Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Houston, TX
1125 Cypress Station Drive Building H-4
Houston, TX 770902 - 5
+1.866.442.9500
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UndisclosedUndisclosed50 - 249Omaha, NE
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingTimberline Total Solutions, an answering service company, was launched in 1995. The team provides Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Nashville, TN
Services provided
30% Back Office Outsourcing30% Call Center Services10% Business Consulting +3 services10% Corporate Training & Coaching10% Customer Service Outsourcing10% Sales OutsourcingEmployee Pooling is a phone answering service. Founded in 2011, the company is located in Nashville, Tennessee. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999San Mateo, CA
Services provided
40% Call Center Services20% Affiliate Marketing20% Marketing Strategy +2 services10% Mobile & App Marketing10% Social Media MarketingMarketo, an Adobe Company is a San Mateo, California-based answering service company. They provide Call Center Services and Marketing Strategy.
Read more -
UndisclosedUndisclosed50 - 249Green Bay, WI
Services provided
70% Call Center Services30% Customer Service OutsourcingAll City Communications is a call center. They are headquartered in Green Bay, Wisconsin and have midsize team. They provide Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Blue Bell, PA
Services provided
70% Call Center Services30% Customer Service OutsourcingLaunched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
Read more -
UndisclosedUndisclosed50 - 249Knoxville, TN
Services provided
70% Call Center Services30% Customer Service OutsourcingAccessNurse is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1996. The agency is in Knoxville, Tennessee.
Read more -
UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
40% Back Office Outsourcing40% Call Center Services10% IT Managed Services +1 service10% IT Strategy ConsultingCentral Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
Read more -
UndisclosedUndisclosed50 - 249Orange, CT
Services provided
70% Call Center Services30% Customer Service OutsourcingLaunched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Cheyenne, WY
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +1 service20% TranslationLanguage I/O, a midsize Customer Service Outsourcing company, is located in Cheyenne, Wyoming. The team focuses on Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Denver, CO
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingElevation Connect is an answering service company. They are located in Denver, Colorado and have midsize team. They offer Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Melville, NY
Services provided
40% Back Office Outsourcing40% Call Center Services20% Financial Advising & PlanningAG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.
Read more -
UndisclosedUndisclosed1,000 - 9,999Bonita Springs, FL
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Robotics Process Automation +3 services20% Sales Outsourcing10% Funding & Investment10% IT Strategy ConsultingEdenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr50 - 249San Ramon, CA
Services provided
40% Back Office Outsourcing10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +4 services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingEzyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
Read more -
UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
80% Call Center Services15% Customer Service Outsourcing5% Business ConsultingExcel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Palm Beach Gardens, FL
Services provided
30% Staffing20% Back Office Outsourcing20% Business Consulting +2 services15% Customer Service Outsourcing15% RecruitingVirtuallyinCredible is a Palm Beach Gardens, Florida-based Staffing company. Their services include Staffing and Business Consulting.
Read more -
$50,000+$200 - $300 / hr2 - 9West Fargo, ND
Services provided
10% Call Center Services10% Content Marketing10% Content Writing Services +7 services10% Corporate Training & Coaching10% Digital Strategy10% Pay Per Click10% Public Relations10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingScott Growth Strategies is a PR firm. Launched in 2017, the agency provides Public Relations and Digital Strategy.
Read more -
$5,000+< $25 / hr50 - 249Raleigh, NC
Services provided
100% Customer Service OutsourcingChat Agents Inc, a Customer Service Outsourcing company, is in Raleigh, North Carolina. Launched in 2005, the team offers Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49San Luis Obispo, CA
Services provided
55% Call Center Services45% Customer Service OutsourcingAdvantage Answering Plus is an answering service in San Luis Obispo, California. They focus on Call Center Services and Customer Service Outsourcing and were established in 1992.
Read more -
UndisclosedUndisclosed10 - 49Austin, TX
Services provided
90% Sales Outsourcing10% Commercial Property ManagementSkipForce is a Sales Outsourcing company launched in 2019. The team focuses on Sales Outsourcing and Commercial Property Management and is in Austin, Texas.
Read more -
$1,000+$25 - $49 / hr250 - 999Anaheim, CA
Services provided
35% Engineering35% Sales Outsourcing15% Air Freight +1 service15% Business ConsultingASAP NSN Parts is a Sales Outsourcing company located in Anaheim, California. They provide Sales Outsourcing and Engineering.
Read more -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
36% Call Center Services12% Customer Service Outsourcing12% Sales Outsourcing +4 services10% Content Marketing10% Email Marketing10% Marketing Strategy10% Mobile & App MarketingCall center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
Read more -
$50,000+< $25 / hr50 - 249San Mateo, CA
Services provided
90% Customer Service Outsourcing10% Social Media MarketingSimplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
Read more -
$50,000+Undisclosed50 - 249Edmond, OK
Services provided
75% Back Office Outsourcing25% Application Management & SupportBIS | Grooper is a midsize Back Office Outsourcing company. Established in 1986, the team provides Back Office Outsourcing and Application Management & Support.
Read more
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 15 United States BPO Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.7/40.019.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.3/40.016.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.4/40.017.6/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
33.3/40.017.4/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
36.2/40.016.2/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Chandler, AZ
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other
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