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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and BPO companies in Canada, or adjust filters to discover top talent in any region.

Ratings Updated: March 16, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Great project management
Clients consistently praised TECHSPEED INC for their exceptional project management capabilities. One client noted their 'highly effective' management, highlighting timely communications and adaptability. Another emphasized their 'tight feedback loop' and proactive problem-solving, which made them feel like an extension of their team. Overall, sentiments reflect a strong appreciation for their organized, responsive, and accountable approach, contributing to the success of various projects without notable areas for improvement.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Hard working
Clients consistently express a high level of satisfaction with Connext's hardworking ethos. Feedback highlights their commitment to excellence, with one client noting that the staff is 'engaged and committed to providing excellent service.' Another client emphasized the team's effort in quickly matching candidates to their needs, stating, 'Connext finds highly talented candidates, quickly and works very hard.' Overall, the sentiment reflects a strong appreciation for their diligence and dedication in supporting client success.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext reflect a strong overall sentiment, highlighting their effective call center and accounting services. Clients commend their impressive hiring process and communication, which facilitates smooth onboarding and project management. Positive outcomes include reduced complaints and balanced workloads. However, some suggest improvements in employee training. Overall, Connext is recognized for aligning with client values and effectively contributing to business growth.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Saivion Services: IT and ITeS Services & Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

15% Data Annotation Services

10% Back Office Outsourcing

10% Content Marketing +7 services

10% Email Marketing

10% Graphic Design

10% Pay Per Click

10% Social Media Marketing

10% Web Design

10% Web Development

5% Recruiting

Saivion Services: IT and ITeS Services & Solutions, a Data Annotation Services company, was established in 2022. The agency focuses on Data Annotation Services and Social Media Marketing.
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Ecom Pro Support Ltd

Not yet reviewed

$25,000+

< $25 / hr

10 - 49

Services provided

30% BI & Big Data Consulting & SI

30% Custom Software Development

10% Call Center Services +3 services

10% E-Commerce Development

10% IT Staff Augmentation

10% Web Development

Ecom Pro Support Ltd is a business intelligence company launched in 2019. The team offers BI & big data consulting & SI and Custom Software Development.
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What are Featured Providers?
Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Attentive
Clients consistently express high satisfaction with Remote CoWorker's attentiveness. One client highlighted their virtual assistant, Marian, as a 'SUPERSTAR' for being 'very attentive' and quick to learn. Another client praised Ryan for being 'attentive, helpful, courteous, and supportive,' noting the company's impressive responsiveness. Overall, the sentiment surrounding attentiveness is overwhelmingly positive, indicating that Remote CoWorker effectively meets client needs and expectations.

Marketing & Virtual Assistant Help for Video Marketing Co

5.0 Jun 13, 2021

The workflow between our team and theirs was extremely effective. Ryan has been nothing short of attentive, helpful, courteous, and supportive. I'm impressed by how responsive they are to everything.
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Staff Augmentation Sevices for Contracting Company

5.0 Apr 28, 2025

Their project management has been excellent. Response times have been quick and professional. Administrative tasks that would have taken an on-site employee several days to complete, due to competing priorities, were consistently finished in just 1–2 days. Work was not only completed on time but often included accurate reporting and additional helpful notes, even when not specifically requested. They have been highly attentive to our needs and proactive in their communication.
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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Knowledgeable
Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Select VoiceCom for their exceptional organization and communication, noting responses within 24 hours and a willingness to adapt to client needs. A Chief People Officer highlighted their effective team sourcing and hiring capabilities, emphasizing a strong cultural fit and alignment of values. Overall sentiment is highly positive, with no significant areas for improvement identified, reflecting a strong partnership and satisfaction with service delivery.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Speedy Enterprises

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Services provided

10% Call Center Services

10% Other Marketing

10% SMS Marketing +14 services

5% Advertising

5% CRM Consulting and SI

5% Content Writing Services

5% Graphic Design

5% IT Managed Services

5% IT Strategy Consulting

5% Insurance Law

5% Logo

5% Other Digital Marketing

5% Search Engine Optimization

5% Social Media Marketing

5% Trucking

5% Web Design

5% Web Development

Speedy Enterprises is a SMS Marketing company. They provide SMS Marketing and Call Center Services and were launched in 2025. The agency is headquartered in Haymarket, Virginia.
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TeamGroww

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

70% Employer of Record (EOR) Services

20% Recruiting

10% Back Office Outsourcing

Launched in 2014, TeamGroww, a small Employer of Record (EOR) Services company, is headquartered in Bangalore, India. Their team offers Employer of Record (EOR) Services and Recruiting.
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Bridgeframe

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Services provided

15% AI Development

15% Custom Software Development

15% Cybersecurity +6 services

15% Digital Strategy

10% Back Office Outsourcing

10% Blockchain

10% Low/No Code Development

5% BI & Big Data Consulting & SI

5% Robotics Process Automation

Bridgeframe is a Baltimore, Maryland-based software development firm. The team offers Custom Software Development and Artificial Intelligence.
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Metabit Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ahmedabad, India

Services provided

15% Custom Software Development

15% Web Development

10% API Development +11 services

10% Mobile App Development

5% Back Office Outsourcing

5% Call Center Services

5% Executive Search

5% Graphic Design

5% HR Consulting

5% HR Outsourcing

5% Recruiting

5% Staffing

5% UX/UI Design

5% Web Design

Metabit Solutions is a custom software development company. In Ahmedabad, India, the team specializes in Custom Software Development and Web Development.
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Zamar Tech

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Karachi, Pakistan

Services provided

10% Call Center Services

10% Web Development

5% AI Agents +15 services

5% AI Consulting

5% AI Development

5% Advertising

5% Branding

5% Cybersecurity

5% E-Commerce Development

5% Generative AI

5% Mobile & App Marketing

5% Mobile App Development

5% Pay Per Click

5% Product Design

5% Search Engine Optimization

5% Social Media Marketing

5% UX/UI Design

5% Web Design

Web development company Zamar Tech is headquartered in Karachi, Pakistan. They provide Web Development and Call Center Services and were founded in 2022.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Experienced
The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction.

Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback on MarKam Solutions highlights their exceptional project management and adaptability. Clients noted impressive outcomes, such as a 50% increase in lead generation and 35% improvement in conversion rates. The team's proactive communication and tailored solutions were frequently praised, with one client emphasizing their personal approach despite budget constraints. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified, indicating a strong fit for diverse project needs.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore, Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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DigiLink Technologies

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Mumbai, India

Services provided

20% Search Engine Optimization

15% Web Design

10% Document Digitization & Management +7 services

10% Email Marketing

10% Performance Marketing

10% Social Media Marketing

10% Staffing

5% Business Consulting

5% Other Digital Marketing

5% Pay Per Click

Launched in 2022, DigiLink Technologies is a SEO company. The team provides Search Engine Optimization and Web Design.
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NoCapCode

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

20% UX/UI Design

20% Web Development

15% E-Commerce Development +5 services

15% Mobile App Development

10% API Development

10% Call Center Services

5% Custom Software Development

5% ECM Consulting and SI

UX company NoCapCode was established in 2025. The team offers UX/UI Design and Web Development and is based in New York, New York and Agra, India.
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What are Featured Providers?

Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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ARINASYSTEMS (INDIA) PRIVATE LIMITED

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Ghaziabad, India

Services provided

10% AI Development

10% AR/VR Development

10% Call Center Services +7 services

10% Custom Software Development

10% DevOps Managed Services

10% E-Commerce Development

10% IoT Development

10% Mobile App Development

10% Web Design

10% Web Development

ARINASYSTEMS (INDIA) PRIVATE LIMITED is an artificial intelligence company. The Ghaziabad, India-based team provides Artificial Intelligence and Custom Software Development.
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Mindlink Research Academy Pvt. Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

80% Web Development

10% Back Office Outsourcing

5% Recruiting +1 service

5% Staffing

Mindlink Research Academy Pvt. Ltd is a web development firm. Founded in 2025, the firm offers Web Development and Back Office Outsourcing.
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Telliepact Global Tech Services LLP

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

10% Business Consulting

10% Call Center Services

10% Cloud Consulting & SI +11 services

10% Direct Marketing

10% IT Strategy Consulting

10% Marketing Strategy

5% Advertising

5% Branding

5% IT Managed Services

5% Logo

5% Market Research

5% Public Relations

5% UX/UI Design

5% Web Design

Telliepact Global Tech Services LLP is a Direct Marketing company. Their team is in Bengaluru, India and offers Direct Marketing and Marketing Strategy.
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Hiring Matrix

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

5% AI Agents

5% AI Consulting

5% AI Development +17 services

5% API Development

5% Application Management & Support

5% Back Office Outsourcing

5% Business Consulting

5% Computer Engineering

5% Customer Service Outsourcing

5% DevOps Managed Services

5% Digital Engineering

5% Executive Search

5% Finance & Accounting Outsourcing (FAO)

5% Generative AI

5% HR Consulting

5% HR Outsourcing

5% Other Application Development

5% Recruiting

5% Recruitment Process Outsourcing

5% Staffing

Hiring Matrix is an Application Management & Support company. They are headquartered in Jaipur, India, and their services include Application Management & Support and API Development.
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Fuworx Innovations

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Hyderabad, India

Services provided

20% ERP Consulting and SI

10% Application Management & Support

10% Custom Software Development +12 services

5% API Development

5% BI & Big Data Consulting & SI

5% Business Consulting

5% CRM Consulting and SI

5% Call Center Services

5% Content Moderation Services

5% Customer Service Outsourcing

5% E-Commerce Development

5% Enterprise App Modernization

5% Finance & Accounting Outsourcing (FAO)

5% Low/No Code Development

5% Web Development

Founded in 2025, Fuworx Innovations is a small ERP consulting and SI company. Their services include ERP consulting and SI and Custom Software Development.
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Lifepathnext Innovations Pvt Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Services provided

10% AI Agents

10% AI Development

10% CRM Consulting and SI +7 services

10% Custom Software Development

10% Data Annotation Services

10% Digital Engineering

10% Document Digitization & Management

10% IT Managed Services

10% Market Research

10% Web Development

Lifepathnext Innovations Pvt Ltd, a Data Annotation Services company, was launched in 2025. The firm offers Data Annotation Services and Market Research, and is small.
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Supernova Solution

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Services provided

24% Social Media Marketing

20% Search Engine Optimization

10% Call Center Services +7 services

10% Performance Marketing

8% Web Design

7% Graphic Design

6% Digital Strategy

5% Content Marketing

5% Digital Asset Management

5% Logo

Supernova Solution is a social media marketing company. Located in Albuquerque, New Mexico and Faisalabad, Pakistan, their team focuses on Social Media Marketing and Search Engine Optimization.
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Indicium

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Services provided

25% Custom Software Development

20% Business Consulting

10% Back Office Outsourcing +9 services

5% AI Agents

5% AI Consulting

5% AI Development

5% BI & Big Data Consulting & SI

5% E-Commerce Development

5% IT Strategy Consulting

5% IoT Development

5% Mobile App Development

5% Web Development

Founded in 2017, Indicium, a small software development firm, is located in Quito, Ecuador. Their services include Custom Software Development and Business Consulting.
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ASYNC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Services provided

10% AI Agents

10% AI Consulting

10% AI Development +7 services

10% Call Center Services

10% Custom Software Development

10% E-Commerce Development

10% Generative AI

10% Mobile App Development

10% Trucking

10% Web Development

ASYNC is a software development company in Karachi, Pakistan. They specialize in Custom Software Development and Web Development.
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InnovTech Engineering

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

keralam, India

Services provided

10% Cloud Consulting & SI

5% Accounting

5% Back Office Outsourcing +16 services

5% Business Consulting

5% Business Valuation Services

5% Call Center Services

5% Computer Engineering

5% Content Moderation Services

5% Content Writing Services

5% Direct Marketing

5% Engineering

5% Graphic Design

5% HR Outsourcing

5% IT Managed Services

5% IT Strategy Consulting

5% Product Design

5% Recruiting

5% Staffing

5% Web Design

InnovTech Engineering is a cloud consulting & SI company. They provide cloud consulting & SI and Direct Marketing and were established in 2024. The firm is headquartered in keralam, India.
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kif consultancy

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

80% Business Consulting

5% Business Continuity Management

5% Corporate Relocation +2 services

5% Customer Service Outsourcing

5% Document Digitization & Management

Kif consultancy is a Business Consulting company. They specialize in Business Consulting and Document Digitization & Management and were established in 2024.
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New Sunlife Packers and Movers Nanded City Pune

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

25% Other Marketing

25% Product Marketing

15% Digital Strategy +7 services

5% Advertising

5% Blockchain

5% Customer Service Outsourcing

5% Manufacturing Consulting

5% Marketing Strategy

5% Sales Outsourcing

5% Translation

New Sunlife Packers and Movers Nanded City Pune, an Other Marketing company, provide Other Marketing and Product Marketing. They were established in 2025.
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BeProFreelanceServices

Not yet reviewed

$1,000+

< $25 / hr

Freelancer

Services provided

40% Email Marketing

40% Social Media Marketing

10% Back Office Outsourcing +1 service

10% Other Digital Marketing

Located in Edappadi, India, BeProFreelanceServices is a small social media marketing firm. The team provides Social Media Marketing and Email Marketing.
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The Best Design

Not yet reviewed

$1,000+

< $25 / hr

Freelancer

Services provided

10% Branding

10% Email Marketing

10% Graphic Design +7 services

10% Logo

10% Packaging Design

10% Print Design

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

10% Web Development

The Best Design is a branding firm. The firm is in Higueruela, Spain. Their services include Branding and Email Marketing.
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Upvise

Not yet reviewed

$5,000+

$100 - $149 / hr

Freelancer

Sollentuna, Sweden

Services provided

20% CRM Consulting and SI

20% Content Marketing

20% Demand Generation Marketing +4 services

10% Content Writing Services

10% Low/No Code Development

10% Sales Outsourcing

10% Web Development

Upvise is a Content Marketing company. Established in 2022, their team offers Content Marketing and CRM consulting and SI.
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Growth Canvas Consulting LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

South Lyon, MI

Services provided

20% Fractional CMO Services

10% BI & Big Data Consulting & SI

10% Corporate Training & Coaching +6 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Public Relations

10% Sales Outsourcing

10% Social Media Marketing

Growth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
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AD Consults

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

London, England

Services provided

20% AI Consulting

20% Business Consulting

10% Branding +5 services

10% Digital Strategy

10% Marketing Strategy

10% Sales Outsourcing

10% Web Design

10% Web Development

AD Consults is a Business Consulting company. Their small team of employees is located in London, England. Their team focuses on Business Consulting and AI Consulting.
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Rich Pageant Media

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Lisle, IL

Services provided

45% Content Writing Services

35% Content Marketing

10% Document Digitization & Management +1 service

10% Video Production

Based in Lisle, Illinois and Scottsdale, Arizona, Rich Pageant Media is a Content Writing Services company. Established in 2021, the team provides Content Writing Services and Content Marketing.
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Trezine Studios LLP

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Rajkot, India

Services provided

15% Graphic Design

15% Logo

15% Search Engine Optimization +5 services

15% Web Development

10% Pay Per Click

10% Sales Outsourcing

10% Social Media Marketing

10% Video Production

Trezine Studios LLP, a SEO company, is headquartered in Rajkot, India. They focus on Search Engine Optimization and Graphic Design.
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Novabyte media

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Mjølkeråen, Norway

Services provided

20% Social Media Marketing

15% Conversion Optimization

15% IT Strategy Consulting +5 services

15% Other Digital Marketing

15% Sales Outsourcing

10% Advertising

5% Business Consulting

5% Search Engine Optimization

Small social media marketing firm Novabyte media, is in Mjølkeråen, Norway. The team provides Social Media Marketing and Conversion Optimization.
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Waays Digital Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

Freelancer

Services provided

15% Advertising

15% Conversion Optimization

15% Pay Per Click +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% Demand Generation Marketing

Advertising company Waays Digital Ltd was launched in 2022. The team offers Advertising and Social Media Marketing.
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PJ Mehta Associates

Not yet reviewed

Undisclosed

$50 - $99 / hr

Freelancer

Services provided

85% Accounting

15% Document Digitization & Management

Established in 2018, PJ Mehta Associates, a small Accounting company, is headquartered in Jetpur, India. Their services include Accounting and Document Digitization & Management.
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Bob2Consult

Not yet reviewed

$1,000+

$150 - $199 / hr

Freelancer

Grimbergen, Belgium

Services provided

15% Business Consulting

15% Corporate Training & Coaching

15% Document Digitization & Management +5 services

11% Business Continuity Management

11% Digital Engineering

11% Supply Chain Management

11% Video Production

11% Warehousing & Distribution

Founded in 2023, Bob2Consult is a Business Consulting company. The team focuses on Business Consulting and Document Digitization & Management.
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GetPresence

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Services provided

30% Web Design

25% Search Engine Optimization

10% Conversion Optimization +6 services

10% SMS Marketing

5% AI Agents

5% AI Development

5% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Founded in 2025, GetPresence is a web design agency. Headquartered in Humble, Texas, the team offers Web Design and Search Engine Optimization.
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Koirala Incorporation Pvt.Ltd

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Services provided

40% Employer of Record (EOR) Services

20% Event Management

15% Market Research +5 services

5% Back Office Outsourcing

5% Business Consulting

5% Business Continuity Management

5% Call Center Services

5% Document Digitization & Management

Koirala Incorporation Pvt.Ltd is an Employer of Record (EOR) Services company. In Kathmandu, Nepal, the team focuses on Employer of Record (EOR) Services and Event Management.
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TrackXspeed

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Services provided

45% Fulfillment

35% Trucking

15% Customer Service Outsourcing +1 service

5% Rail Freight

TrackXspeed is a Fulfillment company launched in 2026. In California, California, the team focuses on Fulfillment and Trucking.
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Chainlinx Technologies

5.0 1 review

Undisclosed

$25 - $49 / hr

2 - 9

Addis Ababa, Ethiopia

Services provided

55% Web Design

15% Branding

15% Social Media Marketing +2 services

10% Customer Service Outsourcing

5% Video Production

Chainlinx Technologies specializes in ERP development and web solutions, as evidenced by their work for a coffee import and export company in Ethiopia. Their reviews highlight exceptional project management, timely delivery, and strong communication skills. Clients consistently commend their professionalism, responsiveness, and ability to tailor solutions to specific business needs, emphasizing Chainlinx Technologies' expertise in delivering high-quality, scalable systems.

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SoftDeveloper

5.0 1 review

$10,000+

$50 - $99 / hr

2 - 9

Pamiers, France

Services provided

10% Branding

10% Business Consulting

10% Custom Software Development +7 services

10% Customer Service Outsourcing

10% Ecommerce Marketing

10% IT Managed Services

10% Mobile App Development

10% Social Media Marketing

10% Web Design

10% Web Development

SoftDeveloper specializes in website design and redevelopment, offering modern and efficient solutions tailored to clients' needs. Reviews highlight the company's professional developers and the value for money, noting that while there was a slight project delay, the final results were impressive and met client expectations with added improvements.

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KK Digital Group

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Bangkok, Thailand

Services provided

20% AI Development

20% Pay Per Click

15% Search Engine Optimization +4 services

15% Social Media Marketing

10% Application Testing

10% Ecommerce Marketing

10% Sales Outsourcing

KK Digital Group offers SEO services that have proven to be valuable in achieving measurable keyword results for their clients. Overall feedback highlights their professionalism, timely delivery, and customer-oriented approach, making them a reliable partner for digital marketing projects. The company has received praise for being polite and service-minded, with no significant areas for improvement noted.

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Wow Search Digital Marketing Services

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Services provided

20% Search Engine Optimization

20% Web Design

10% Back Office Outsourcing +5 services

10% Branding

10% Digital Strategy

10% Email Marketing

10% Pay Per Click

10% Social Media Marketing

Wow Search Digital Marketing Services is a SEO agency. The agency is in Milton Keynes, England. Their team offers Search Engine Optimization and Web Design.
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TREVORS | CONSULTING

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Services provided

10% Advertising

10% Branding

10% Call Center Services +7 services

10% Direct Marketing

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Public Relations

10% Social Media Marketing

10% Web Design

TREVORS | CONSULTING is a small St. Louis, Missouri-based Advertising company. The team offers Advertising and Branding.
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The Outer Solutions

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

San Fernando, Philippines

Services provided

70% Commercial Property Management

10% Back Office Outsourcing

10% Web Design +2 services

5% Market Research

5% Social Media Marketing

The Outer Solutions is a Commercial Property Management company founded in 2015. The company offers Commercial Property Management and Back Office Outsourcing.
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Signatax Solutions

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Mumbai, India

Services provided

70% Accounting

15% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +1 service

5% HR Consulting

Accounting company Signatax Solutions was established in 2020. The small team specializes in Accounting and Finance & Accounting Outsourcing (FAO).
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Zelda

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Chișinău, Moldova

Services provided

30% Accounting

30% HR Consulting

20% Finance & Accounting Outsourcing (FAO) +2 services

10% Back Office Outsourcing

10% Business Consulting

Accounting company Zelda was founded in 2016. Headquartered in Chișinău, Moldova and Brașov, Romania, the team offers Accounting and HR Consulting.
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NextLevel Consulting

Not yet reviewed

$50,000+

$200 - $300 / hr

2 - 9

Houston, TX

Services provided

40% Logistics & Supply Chain Consulting

30% Business Consulting

10% Back Office Outsourcing +2 services

10% HR Consulting

10% Recruiting

NextLevel Consulting is a small Houston, Texas-based Logistics & Supply Chain Consulting company. The team focuses on Logistics & Supply Chain Consulting and Business Consulting.
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Tri-Deck Technologies

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Chennai, India

Services provided

40% Application Management & Support

40% Web Development

10% Back Office Outsourcing +1 service

10% E-Commerce Development

Tri-Deck Technologies is a Dublin, Ireland-based website development firm. The team offers Web Development and Application Management & Support.
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UDEXMEDIA (M) SDN. BHD.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

10% Affiliate Marketing

10% Custom Software Development

10% Customer Service Outsourcing +7 services

10% Digital Strategy

10% E-Commerce Development

10% IT Strategy Consulting

10% Mobile App Development

10% Other Application Development

10% Search Engine Optimization

10% Web Development

UDEXMEDIA (M) SDN. BHD. Is a Digital Strategy company. Their small team is based in PAGOH, Malaysia. Their services include Digital Strategy and Affiliate Marketing.
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QuickInsights

Not yet reviewed

$10,000+

$25 - $49 / hr

2 - 9

Services provided

20% AI Development

20% BI & Big Data Consulting & SI

20% Web Development +4 services

15% Custom Software Development

10% Document Digitization & Management

10% IoT Development

5% IT Strategy Consulting

QuickInsights is a data analytics company. The Mexico City, Mexico-based firm specializes in BI & big data consulting & SI and Web Development.
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RSA Devs

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Wrocław, Poland

Services provided

60% HR Consulting

30% IT Staff Augmentation

5% Customer Service Outsourcing +1 service

5% Sales Outsourcing

RSA Devs is a HR Consulting company. Founded in 2022, their team provides HR Consulting and IT staff augmentation.
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TrustVera

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beograd, Serbia

Services provided

10% Business Consulting

10% Conversion Optimization

10% Corporate Training & Coaching +7 services

10% Digital Strategy

10% Email Marketing

10% IT Strategy Consulting

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

TrustVera, a Market Research company, is in Beograd, Serbia. Established in 2022, the team focuses on Market Research and Marketing Strategy.
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Launch IT Systems

Not yet reviewed

$25,000+

$300+ / hr

2 - 9

Docklands, Australia

Services provided

20% ERP Consulting and SI

20% IT Managed Services

15% CRM Consulting and SI +6 services

10% Business Consulting

10% Customer Service Outsourcing

10% Financial Consulting

5% Application Management & Support

5% Custom Software Development

5% Enterprise App Modernization

Launch IT Systems is an ERP consulting and SI company. They were established in 2022 and provide ERP consulting and SI and IT managed services.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Business Process Outsourcing Company FAQs

Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
Check domain expertise: Look for providers with proven results in your industry or process area.
Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
What is your average agent tenure and training process?
Which industries or processes make up most of your portfolio?
Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

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