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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and BPO companies in Canada, or adjust filters to discover top talent in any region.

Ratings Updated: March 16, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In recent reviews, clients have praised TECHSPEED INC for their professionalism, responsiveness, and high-quality deliverables. One client highlighted their effective data management capabilities, noting improvements in SEO and user experience. Another emphasized the company's speed and accuracy in providing election information. Overall, clients expressed complete satisfaction with the company's performance, citing timely communication and a proactive approach to project management. No significant areas for improvement were identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Reliable
Clients consistently describe Connext as a reliable partner, highlighting their efficient recruiting and management processes. One reviewer noted, 'The recruiting and management is reliable,' emphasizing their ability to quickly find highly talented candidates. Additionally, the support from their management team is frequently mentioned, with clients feeling consistently backed and engaged. Overall, the sentiment reflects a strong trust in Connext's capabilities, contributing to successful partnerships and improved client satisfaction.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Launch IT Systems

Not yet reviewed

$25,000+

$300+ / hr

2 - 9

Docklands, Australia

Services provided

20% ERP Consulting and SI

20% IT Managed Services

15% CRM Consulting and SI +6 services

10% Business Consulting

10% Customer Service Outsourcing

10% Financial Consulting

5% Application Management & Support

5% Custom Software Development

5% Enterprise App Modernization

Launch IT Systems is an ERP consulting and SI company. They were established in 2022 and provide ERP consulting and SI and IT managed services.
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LatitudeBOX

Not yet reviewed

$5,000+

Undisclosed

2 - 9

New York, NY

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Application Testing

10% Digital Strategy

10% Marketing Strategy

10% Sales Outsourcing

Headquartered in New York, New York, LatitudeBOX is a social media marketing agency. Established in 2020, the team provides Social Media Marketing and Content Marketing.
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Featured

What are Featured Providers?
Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Timely
Overall sentiment regarding timeliness from client feedback is highly positive. Multiple clients noted that Remote CoWorker consistently delivered tasks on or ahead of schedule. For example, one client highlighted, "Everything is done on time and with a high level of detail." Another client emphasized, "My VA delivers on time and stays focused on the tasks at hand." Additionally, clients appreciated the proactive communication and responsiveness, contributing to a smooth workflow and effective task management.

Back Office Outsourcing for HVAC Co

5.0 Oct 7, 2024

Remote Coworker met and exceeded all expectations, including and especially in regards to timeliness.
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Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

She has delivered on time and is very responsive and communicative.
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Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs.
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Social Media Marketing & Content Creation for Healthcare Co

5.0 Aug 8, 2024

Nova has delivered items on time.
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Industry Experience

Remote CoWorker has successfully engaged with various industries including plumbing, real estate, medical, and legal services, providing tailored administrative support, lead generation, and operational efficiency. Feedback across the board highlights their responsiveness, attention to detail, and the ability to meet deadlines. Clients in the medical sector noted significant time savings, while those in real estate reported increased productivity. Overall sentiment reflects a strong alignment with client needs, making Remote CoWorker particularly suitable for businesses seeking reliable support in these sectors.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Detail-oriented
Clients have consistently highlighted Select VoiceCom's detail-oriented approach, emphasizing their ability to provide valuable insights drawn from prior experiences to enhance campaign success. One client noted their impressive attention to detail, which significantly contributed to optimizing the campaign's effectiveness. Overall, the sentiment reflects a strong appreciation for the company's meticulousness, although there are suggestions for more frequent goal check-ins to ensure ongoing alignment.

Recruitment Services for Clinical Research Company

5.0 Jan 13, 2025

The team is very attentive and follows the process as directed. They follow the steps and directives with ease.
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Call Center Services for MarTech Company

5.0 Jan 19, 2025

They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Select VoiceCom for their exceptional organization and communication, noting responses within 24 hours and a willingness to adapt to client needs. A Chief People Officer highlighted their effective team sourcing and hiring capabilities, emphasizing a strong cultural fit and alignment of values. Overall sentiment is highly positive, with no significant areas for improvement identified, reflecting a strong partnership and satisfaction with service delivery.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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Processtailor

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Services provided

15% Business Consulting

5% Application Management & Support

5% Application Testing +15 services

5% Architectural Design

5% Corporate Training & Coaching

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% Document Digitization & Management

5% HR Consulting

5% IT Managed Services

5% IT Staff Augmentation

5% IT Strategy Consulting

5% IoT Development

5% Other Application Development

5% Other Design

5% Other IT Consulting and SI

5% Product Design

Based in Mudanya, Türkiye, Processtailor is a Business Consulting company. The team offers Business Consulting and Architectural Design.
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Stellarus Group

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Wailea-Makena, HI

Services provided

20% BI & Big Data Consulting & SI

20% Business Consulting

20% Cloud Consulting & SI +4 services

20% IT Strategy Consulting

10% Other IT Consulting and SI

5% Document Digitization & Management

5% Sales Outsourcing

Stellarus Group is an IT strategy consulting company. The Wailea-Makena, Hawaii-based agency specializes in IT strategy consulting and BI & big data consulting & SI.
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Know Know

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Lancaster, TX

Services provided

90% Business Consulting

10% Document Digitization & Management

Business Consulting company Know Know specializes in Business Consulting and Document Digitization & Management. They are in Lancaster, Texas.
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Tanjil Digital studio

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

25% Email Marketing

25% Search Engine Optimization

10% Direct Marketing +4 services

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

Tanjil Digital studio is an Email Marketing company. They are based in Bhola, Bangladesh and Bhola, Bangladesh. Their team specializes in Email Marketing and Search Engine Optimization.
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SolveGIG

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Dehradun, India

Services provided

30% Business Consulting

30% Digital Strategy

30% Search Engine Optimization +1 service

10% Sales Outsourcing

Small Digital Strategy company SolveGIG, is headquartered in Dehradun, India. Their services include Digital Strategy and Search Engine Optimization.
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Featured

What are Featured Providers?

MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback on MarKam Solutions highlights their exceptional project management and adaptability. Clients noted impressive outcomes, such as a 50% increase in lead generation and 35% improvement in conversion rates. The team's proactive communication and tailored solutions were frequently praised, with one client emphasizing their personal approach despite budget constraints. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified, indicating a strong fit for diverse project needs.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore, Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Timely
The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership.

Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceptional performance
Clients consistently commend Big Outsource for their exceptional performance, highlighting their professionalism and expertise. Notable feedback includes a 25% increase in project throughput and 99% accuracy in bookkeeping tasks. Clients appreciated the proactive communication and responsiveness of the team, which contributed to improved efficiency and customer satisfaction. One client specifically noted the impressive ability of their virtual assistant to understand and enhance workflows, emphasizing the company's commitment to quality and client needs.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

The responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Back-Office Support & Customer Service for Fitness Company

5.0 Jun 19, 2025

I cut my client onboarding time by almost half—down to 2 days from over 4. My reconciliation process became more accurate, with fewer errors and faster month-end wrap-ups. Clients appreciated the improved responsiveness and structure. They worked very methodically. I had a shared folder system in place, and they followed naming conventions and deadlines precisely. I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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MHT Digital

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Services provided

50% Advertising

25% Marketing Strategy

15% Pay Per Click +1 service

10% Sales Outsourcing

MHT Digital is an Advertising company. Their team is located in London, England. The company offers Advertising and Marketing Strategy.
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Webzive

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Kolkata, India

Services provided

40% Web Design

15% Pay Per Click

10% Call Center Services +4 services

10% Logo

10% Low/No Code Development

10% Staffing

5% Search Engine Optimization

Web design agency Webzive specializes in Web Design and Pay Per Click. They are located in Kolkata, India.
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Accessible
Clients have consistently praised the company's accessibility and responsiveness. One CEO noted that communication was immediate, making it feel as though the team was local rather than offshore. The firm was commended for its willingness to listen and provide flexible solutions, with clients appreciating the high morale of the workers who felt integrated into their companies. Overall, the sentiment surrounding accessibility is overwhelmingly positive, highlighting a strong commitment to client support.

Recruiting Services for Construction Company

5.0 May 6, 2024

They have always been incredibly responsive and available at all times of the day. They delivered on time even though I was highly selective during the recruitment process. My initial expectations have not only been met but exceeded to a level I didn't think possible.
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HR Services for IT Consulting Firm

5.0 Aug 29, 2022

I can completely forget they are offshore, it's as if they're right here since they communicate immediately and provide the support we need at all times. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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aBetterX

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Services provided

25% Email Marketing

15% Social Media Marketing

10% Back Office Outsourcing +5 services

10% Content Marketing

10% Graphic Design

10% UX/UI Design

10% Web Design

10% Web Development

Established in 2018, aBetterX is a small Dhaka, Bangladesh-based Email Marketing company. Their services include Email Marketing and Social Media Marketing.
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Fisemarco Research

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Services provided

40% Business Consulting

40% Market Research

10% Corporate Training & Coaching +1 service

10% Document Digitization & Management

Market Research company Fisemarco Research was established in 2020. The team focuses on Market Research and Business Consulting and is headquartered in Tallinn, Estonia and London, England.
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Woods Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

10% Branding

10% Conversion Optimization

10% Digital Strategy +7 services

10% Email Marketing

10% Marketing Strategy

10% Other Digital Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Woods Marketing is a branding firm. Their small team is headquartered in San Diego, California and specializes in Branding and Marketing Strategy. The company was founded in 2022.
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Datazen Global

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Guwahati, India

Services provided

70% Email Marketing

10% Direct Marketing

10% Market Research +1 service

10% Sales Outsourcing

Datazen Global is an Email Marketing company. Founded in 2018, the team offers Email Marketing and Direct Marketing. The agency is based in Guwahati, India and Bangalore, India.
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Digi Mind Software & Lab Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

10% Broadcast Video

10% Document Digitization & Management

10% Ecommerce Marketing +10 services

10% Other Digital Marketing

10% Social Media Marketing

10% Video Marketing

10% Web Design

5% Content Writing Services

5% Custom Software Development

5% E-Commerce Development

5% HR Outsourcing

5% Language Interpretation

5% Recruiting

Digi Mind Software & Lab Services is a social media marketing agency founded in 2001. The agency focuses on Social Media Marketing and Other Digital Marketing, and is small.
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Athee Tech Biz zone Pvt Ltd.

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Chennai, India

Services provided

40% Business Consulting

10% CRM Consulting and SI

10% Conversion Optimization +4 services

10% Digital Strategy

10% Email Marketing

10% Sales Outsourcing

10% Search Engine Optimization

Launched in 2018, Athee Tech Biz zone Pvt Ltd. Is a small Chennai, India-based Business Consulting company. Their team provides Business Consulting and Digital Strategy.
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Japan Grab Technologies

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Bengaluru, India

Services provided

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Mobile App Development +11 services

10% Social Media Marketing

10% UX/UI Design

10% Web Development

5% Application Testing

5% Content Marketing

5% Custom Software Development

5% E-Commerce Development

5% Email Marketing

5% Logo

5% Search Engine Optimization

5% Web Design

In Bengaluru, India and East Rochester, New York, Japan Grab Technologies is a social media marketing agency. They specialize in Social Media Marketing and UX/UI Design and were established in 2023.
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Maple Leads

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston, Canada

Services provided

20% Advertising

20% Market Research

15% Web Development +8 services

10% Low/No Code Development

5% Content Marketing

5% Customer Service Outsourcing

5% Direct Marketing

5% Email Marketing

5% Marketing Strategy

5% Sales Outsourcing

5% Social Media Marketing

Maple Leads is a web development company. The Kingston, Canada-based team offers Web Development and Advertising.
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Primazones

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Services provided

20% E-Commerce Development

20% Graphic Design

20% Market Research +3 services

20% Pay Per Click

10% Customer Service Outsourcing

10% Fulfillment

Primazones is a Market Research company. The West Palm Beach, Florida-based company specializes in Market Research and Pay Per Click.
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ProReckon Solutions

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Ahmedabad, India

Services provided

50% Accounting

20% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +2 services

10% Business Valuation Services

10% Fractional CFO Services

Accounting company ProReckon Solutions was launched in 2023. The small team provides Accounting and Finance & Accounting Outsourcing (FAO).
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GMD INFOTECH

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

10% Call Center Services

10% Custom Software Development

10% Digital Strategy +7 services

10% E-Commerce Development

10% Graphic Design

10% Logo

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Based in Srinagar, India, GMD INFOTECH is a Digital Strategy company. The team provides Digital Strategy and Social Media Marketing.
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SourceChain Solutions Lda

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Services provided

20% IT Managed Services

20% IT Strategy Consulting

10% AR/VR Development +5 services

10% Customer Service Outsourcing

10% Low/No Code Development

10% Mobile App Development

10% Recruiting

10% Web Development

SourceChain Solutions Lda is an IT strategy consulting company established in 2023. In Lisboa, Portugal, the team specializes in IT strategy consulting and IT managed services.
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CropX Media

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Rajkot, India

Services provided

10% Video Production

8% Graphic Design

8% Product Marketing +13 services

8% UX/UI Design

7% Email Marketing

7% Social Media Marketing

7% Video Marketing

5% Advertising

5% Back Office Outsourcing

5% Branding

5% Customer Service Outsourcing

5% Other Design

5% Print Design

5% SMS Marketing

5% Search Engine Optimization

5% Web Development

CropX Media is a video production agency. Launched in 2009, the company is located in Rajkot, India. Their team focuses on Video Production and UX/UI Design.
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Framework SEO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bacolod, Philippines

Services provided

20% Web Development

10% Call Center Services

10% Content Marketing +7 services

10% Content Writing Services

10% E-Commerce Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

5% Ecommerce Marketing

5% Translation

Framework SEO is a website development firm. Located in Bacolod, Philippines and Cebu City, Philippines, the agency offers Web Development and Social Media Marketing.
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Hemi Talent

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

20% IT Staff Augmentation

10% Back Office Outsourcing

10% Executive Search +6 services

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

Hemi Talent is an IT staff augmentation company. Their small team is based in Deltona, Florida. Their services include IT staff augmentation and IT managed services.
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Stellar Edge

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Dublin 8, Ireland

Services provided

10% Advertising

10% Conversion Optimization

10% Custom Software Development +7 services

10% Customer Service Outsourcing

10% Digital Strategy

10% Email Marketing

10% Market Research

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

Stellar Edge is an Advertising company. Their small team of employees is based in Dublin 8, Ireland. Their team provides Advertising and Market Research.
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TotalVu Solutions

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Services provided

10% Business Consulting

10% Custom Software Development

10% Digital Strategy +11 services

10% IT Managed Services

10% IT Strategy Consulting

10% Web Development

5% AI Consulting

5% Back Office Outsourcing

5% Call Center Services

5% Corporate Training & Coaching

5% Financial Consulting

5% Fractional CFO Services

5% HR Consulting

5% Labor & Employment Law

Established in 2012, TotalVu Solutions, a small Digital Strategy company, is based in Toronto, Canada. Their services include Digital Strategy and IT strategy consulting.
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Liss Solutions

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Services provided

20% Direct Marketing

10% Custom Software Development

10% Email Marketing +9 services

10% Mobile App Development

10% Social Media Marketing

10% Web Development

5% Call Center Services

5% Content Writing Services

5% Customer Service Outsourcing

5% Generative AI

5% Graphic Design

5% Recruiting

Founded in 2020, Liss Solutions is a Direct Marketing company. The team offers Direct Marketing and Social Media Marketing.
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Karwa Financial Consultancy Services LLP

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Hyderabad, India

Services provided

40% Accounting

20% Financial Advising & Planning

10% Back Office Outsourcing +5 services

10% Insurance Services & Brokers

5% Corporate Training & Coaching

5% Finance & Accounting Outsourcing (FAO)

5% Recruiting

5% Staffing

Accounting company Karwa Financial Consultancy Services LLP is in Hyderabad, India. Their services include Accounting and Financial Advising & Planning.
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BWdB

Not yet reviewed

$10,000+

$100 - $149 / hr

2 - 9

Services provided

20% Branding

20% ERP Consulting and SI

20% Market Research +3 services

20% Web Development

10% E-Commerce Development

10% Sales Outsourcing

BWdB is a branding agency launched in 2020. The firm specializes in Branding and Market Research.
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Cidax Integrated

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

15% CRM Consulting and SI

15% Cloud Consulting & SI

15% Digital Strategy +4 services

15% IT Strategy Consulting

15% Mobile App Development

15% Web Design

10% Call Center Services

Cidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
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Support My Empire LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Services provided

20% Business Consulting

20% Intellectual Property Law

15% Compliance Consulting +4 services

15% Corporate Training & Coaching

10% Branding

10% Business Continuity Management

10% Customer Service Outsourcing

Support My Empire LLC is a Business Consulting company. They were founded in 2022, and their services include Business Consulting and Intellectual Property Law.
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The Search Studios

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Services provided

10% Advertising

10% Branding

10% Digital Strategy +9 services

10% IT Managed Services

10% Other Digital Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

5% Direct Marketing

5% Event Management

5% Event Marketing

5% Marketing Strategy

The Search Studios is an Advertising company. They were founded in 2022 and specialize in Advertising and Branding.
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Boundless Marketing

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Westerville, OH

Services provided

15% Branding

15% Marketing Strategy

10% Content Marketing +6 services

10% Digital Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

Boundless Marketing is a Westerville, Ohio-based branding agency. The team focuses on Branding and Marketing Strategy.
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weflare

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Castelló de la Plana, Spain

Services provided

10% Branding

10% Content Marketing

10% Demand Generation Marketing +7 services

10% Digital Strategy

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Weflare is a branding firm. Located in Castelló de la Plana, Spain and Castelló de la Plana, Spain, the team focuses on Branding and Market Research.
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More responsive than most other service providers

weflare is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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LVT Marketing

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Services provided

15% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

5% Conversion Optimization

Branding firm LVT Marketing was founded in 2023. The team offers Branding and Social Media Marketing and is based in Reno, Nevada.
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REIZ

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Warszawa, Poland

Services provided

35% Social Media Marketing

25% Content Marketing

20% AI Development +2 services

10% Event Management

10% Sales Outsourcing

REIZ, a social media marketing firm, was established in 2022. The small team specializes in Social Media Marketing and Content Marketing.
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Impression Marketing Jamaica

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Services provided

10% Branding

10% Ecommerce Marketing

10% Email Marketing +7 services

10% Graphic Design

10% Logo

10% Pay Per Click

10% Print Design

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

Impression Marketing Jamaica, a branding company, was founded in 2021. They focuses on Branding and Social Media Marketing.
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MADIEST Consultores

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Services provided

10% Branding

10% Content Marketing

10% Corporate Photography +7 services

10% Email Marketing

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

MADIEST Consultores is a branding company. Established in 2018, the agency is headquartered in Ciudad de Guatemala, Guatemala. Their services include Branding and Social Media Marketing.
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Secure Nonprofit Networks

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

50% Cybersecurity

20% IT Managed Services

20% IT Strategy Consulting +1 service

10% Back Office Outsourcing

Cybersecurity company Secure Nonprofit Networks was established in 2024. The agency specializes in Cybersecurity and IT strategy consulting.
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RakDog

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Rīga, Latvia

Services provided

10% Content Marketing

10% Corporate Photography

10% Event Marketing +7 services

10% Marketing Strategy

10% Pay Per Click

10% Public Relations

10% Sales Outsourcing

10% Sports Marketing

10% Video Production

10% Web Development

RakDog is a PR agency established in 2023. Their services include Public Relations and Marketing Strategy.
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Koonden

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Lyon, France

Services provided

20% Conversion Optimization

20% Marketing Strategy

15% Content Marketing +5 services

15% Digital Strategy

10% Sales Outsourcing

8% Direct Marketing

6% Account-Based Marketing

6% Business Consulting

Located in Lyon, France, Koonden is a small Marketing Strategy company. The team provides Marketing Strategy and Conversion Optimization.
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All Asia Tech Solutions Limited

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Lai Chi Kok, Hong Kong

Services provided

10% Branding

10% Customer Service Outsourcing

10% Event Management +15 services

10% Graphic Design

10% Pay Per Click

10% Search Engine Optimization

10% Web Development

5% Content Marketing

5% Content Writing Services

5% IT Strategy Consulting

2% Digital Strategy

2% IT Staff Augmentation

2% Logo

2% Market Research

2% Other Digital Marketing

2% Social Media Marketing

2% Web Design

1% UX/UI Design

All Asia Tech Solutions Limited is a branding company headquartered in Lai Chi Kok, Hong Kong. They provide Branding and Search Engine Optimization.
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Growth Hub Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New Delhi, India

Services provided

10% Affiliate Marketing

10% Branding

10% Content Marketing +7 services

10% Email Marketing

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Growth Hub Media is a branding company. The New Delhi, India-based company provides Branding and Social Media Marketing.
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Search Goblin

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Services provided

15% Digital Strategy

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

5% Ecommerce Marketing

Search Goblin is a Digital Strategy company. They focus on Digital Strategy and Marketing Strategy and are based in Mumbai, India.
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Dot Enterprises

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Karachi, Pakistan

Services provided

15% Content Marketing

15% Social Media Marketing

10% Back Office Outsourcing +6 services

10% Graphic Design

10% Pay Per Click

10% Search Engine Optimization

10% Video Production

10% Web Design

10% Web Development

Dot Enterprises is a small social media marketing company established in 2023. Their services include Social Media Marketing and Content Marketing.
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OLBO

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Skopje, North Macedonia

Services provided

50% Email Marketing

20% Demand Generation Marketing

10% Application Testing +2 services

10% Other Marketing

10% Sales Outsourcing

OLBO is an Email Marketing company founded in 2024. The small team offers Email Marketing and Demand Generation Marketing.
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Bappi Soft

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Services provided

10% Application Testing

10% Back Office Outsourcing

10% Business Consulting +7 services

10% Custom Software Development

10% E-Commerce Development

10% Mobile App Development

10% Social Media Marketing

10% Video Production

10% Web Design

10% Web Development

Bappi Soft is a social media marketing company established in 2018. The team focuses on Social Media Marketing and Web Design.
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Digi Edge SEO Technologies

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Services provided

10% Custom Software Development

10% Engineering

10% Graphic Design +7 services

10% Mobile App Development

10% Pay Per Click

10% Product Design

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Digi Edge SEO Technologies is a social media marketing agency founded in 2024. The team provides Social Media Marketing and Search Engine Optimization.
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100Signals

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Warszawa, Poland

Services provided

60% Market Research

10% Account-Based Marketing

10% Demand Generation Marketing +2 services

10% Marketing Strategy

10% Sales Outsourcing

Market Research company 100Signals was launched in 2023. In Warszawa, Poland, the team provides Market Research and Marketing Strategy.
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UBM LLC

Not yet reviewed

$5,000+

$300+ / hr

2 - 9

Services provided

45% Business Consulting

20% Corporate Training & Coaching

15% Direct Marketing +2 services

10% CRM Consulting and SI

10% Sales Outsourcing

UBM LLC, a Business Consulting company, is in Sheridan, Wyoming. They specialize in Business Consulting and Corporate Training & Coaching and were founded in 2021.
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Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

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Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

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Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
What is your average agent tenure and training process?
Which industries or processes make up most of your portfolio?
Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

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