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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and Canada, or adjust filters to discover top talent in any region.

Ratings Updated: January 30, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Collaborative
Client feedback reveals a strong sentiment of collaboration with Hugo, highlighting their effective communication and flexibility. One client noted, "The team at Hugo was not only professional but also incredibly easy and fun to work with," emphasizing their approachability and responsiveness. The use of multiple communication channels facilitated seamless coordination, fostering a collaborative atmosphere that significantly contributed to the project's success. Overall, clients appreciate Hugo's commitment to partnership and creativity.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent client feedback for TECHSPEED INC reflects a consistently positive sentiment, highlighting their effective project management, responsiveness, and commitment to quality. Notably, an Executive Assistant from Best Care praised their proactive communication and high accuracy in data entry, while the Owner of Rittenhouse Needlepoint commended their high-touch approach and understanding of client needs. Additionally, a Senior Analyst at TransUnion noted their timeliness and helpfulness on projects, with no areas for improvement identified by clients.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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United States (15) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext highlight their effective call center and accounting services, resulting in improved guest satisfaction and reduced workloads for existing employees. Clients commend their impressive hiring processes and strong communication, noting timely project delivery and alignment with company values. However, feedback suggests room for enhanced employee training. Overall, sentiment remains positive, reflecting a commitment to client success and operational efficiency.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)
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Onpoid

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

30% Web Development

10% AI Agents

10% AI Development +5 services

10% Branding

10% Custom Software Development

10% Sales Outsourcing

10% UX/UI Design

10% Web Design

Established in 2024, Onpoid is a web development firm. The small team offers Web Development and Branding.
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Smart Edge Technologies

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Services provided

15% Web Design

10% Application Management & Support

10% Back Office Outsourcing +7 services

10% Commercial Property Management

10% Custom Software Development

10% E-Commerce Development

10% Mobile App Development

10% UX/UI Design

10% Web Development

5% Accounting

Smart Edge Technologies is a small web design agency launched in 2025. Their team offers Web Design and UX/UI Design.
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What are Featured Providers?
Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance and administrative support company highly praised for its exceptional service delivery and flexibility in handling diverse business needs. Clients reported significant productivity improvements, with many indicating increased efficiency and time savings. Notably, 100% of reviewers highlighted their impressive communication and project management skills, while also acknowledging the company's ability to tailor solutions to fit client budgets and values.

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Reviews mention Trustworthy
The feedback indicates a strong sentiment of trustworthiness associated with Remote CoWorker. A client noted their experience with a talented and professional assistant who exceeded expectations, highlighting the company's commitment to aligning values and delivering quality service. The client specifically mentioned the company as 'trustworthy' and appreciated their positive response and effective project management, contributing to an overall favorable impression.

Back-Office Services for Seafood Business

4.5 Feb 20, 2024

We expect more professionalism from some of the managers. I hope they are the ones to lead more by example, especially with how they treat their VAs. Other than that, we find the company trustworthy.
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Back Office Outsourcing for Event Planning Co

4.0 Mar 12, 2025

The company's response was positive and they were described as trustworthy. Overall, they did well.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and effective service delivery. Clients from Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, praising the team's responsiveness and attention to detail. Similarly, National University emphasized the seamless integration of HelpSquad's solutions, describing their service as 'turn key' and adaptable to changing needs. Overall, HelpSquad is recognized for its high value and personalized service.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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Saivion Services: IT and ITeS Services & Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

15% Data Annotation Services

10% Back Office Outsourcing

10% Content Marketing +7 services

10% Email Marketing

10% Graphic Design

10% Pay Per Click

10% Social Media Marketing

10% Web Design

10% Web Development

5% Recruiting

Saivion Services: IT and ITeS Services & Solutions, a Data Annotation Services company, was established in 2022. The agency focuses on Data Annotation Services and Social Media Marketing.
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Ecom Pro Support Ltd

Not yet reviewed

$25,000+

< $25 / hr

10 - 49

Services provided

30% BI & Big Data Consulting & SI

30% Custom Software Development

10% Call Center Services +3 services

10% E-Commerce Development

10% IT Staff Augmentation

10% Web Development

Ecom Pro Support Ltd is a business intelligence company launched in 2019. The team offers BI & big data consulting & SI and Custom Software Development.
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Speedy Enterprises

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Services provided

10% Call Center Services

10% Other Marketing

10% SMS Marketing +14 services

5% Advertising

5% CRM Consulting and SI

5% Content Writing Services

5% Graphic Design

5% IT Managed Services

5% IT Strategy Consulting

5% Insurance Law

5% Logo

5% Other Digital Marketing

5% Search Engine Optimization

5% Social Media Marketing

5% Trucking

5% Web Design

5% Web Development

Speedy Enterprises is a SMS Marketing company. They provide SMS Marketing and Call Center Services and were launched in 2025. The agency is headquartered in Haymarket, Virginia.
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TeamGroww

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

70% Employer of Record (EOR) Services

20% Recruiting

10% Back Office Outsourcing

Launched in 2014, TeamGroww, a small Employer of Record (EOR) Services company, is headquartered in Bangalore, India. Their team offers Employer of Record (EOR) Services and Recruiting.
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Bridgeframe

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Services provided

15% AI Development

15% Custom Software Development

15% Cybersecurity +6 services

15% Digital Strategy

10% Back Office Outsourcing

10% Blockchain

10% Low/No Code Development

5% BI & Big Data Consulting & SI

5% Robotics Process Automation

Bridgeframe is a Baltimore, Maryland-based software development firm. The team offers Custom Software Development and Artificial Intelligence.
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What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Passionate about their work
Clients express a strong appreciation for Boldr.'s passion for their work, emphasizing their commitment to client satisfaction and integration into business operations. One client noted, 'Boldr.’s passion for their company and people is their biggest strength,' reflecting an overall positive sentiment. The team is described as responsive and dedicated, fostering a collaborative environment that meets client needs effectively.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

Boldr.’s passion for their company and people is their biggest strength. They’re open to requests from our side, and my experience with them has been very smooth. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino
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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Experienced
The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction.

Customer Services & Sales Staffing for Auto Transport Co

5.0 Mar 19, 2025

The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Pi-Systems

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Chennai, India

Services provided

40% IT Staff Augmentation

40% Low/No Code Development

10% AI Development +1 service

10% Document Digitization & Management

Pi-Systems, an IT staff augmentation company, offers IT staff augmentation and Low/No Code Development. The company is based in Chennai, India.
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Metabit Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Ahmedabad, India

Services provided

15% Custom Software Development

15% Web Development

10% API Development +11 services

10% Mobile App Development

5% Back Office Outsourcing

5% Call Center Services

5% Executive Search

5% Graphic Design

5% HR Consulting

5% HR Outsourcing

5% Recruiting

5% Staffing

5% UX/UI Design

5% Web Design

Metabit Solutions is a custom software development company. In Ahmedabad, India, the team specializes in Custom Software Development and Web Development.
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Featured

What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceptional performance
Clients consistently commend Big Outsource for their exceptional performance, highlighting their professionalism and expertise. Notable feedback includes a 25% increase in project throughput and 99% accuracy in bookkeeping tasks. Clients appreciated the proactive communication and responsiveness of the team, which contributed to improved efficiency and customer satisfaction. One client specifically noted the impressive ability of their virtual assistant to understand and enhance workflows, emphasizing the company's commitment to quality and client needs.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

The responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Back-Office Support & Customer Service for Fitness Company

5.0 Jun 19, 2025

I cut my client onboarding time by almost half—down to 2 days from over 4. My reconciliation process became more accurate, with fewer errors and faster month-end wrap-ups. Clients appreciated the improved responsiveness and structure. They worked very methodically. I had a shared folder system in place, and they followed naming conventions and deadlines precisely. I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.
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9 of 9 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 9 times in the past 6 months
Recent client feedback for Big Outsource highlights a strong overall sentiment of satisfaction, with clients praising their responsiveness and ability to integrate seamlessly into workflows. One client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently appreciated the reliability and professionalism of their virtual assistants, although some suggested enhancements, such as proactive tool recommendations. Overall, Big Outsource is recognized for delivering value and quality support across diverse business needs.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Innovative
Clients have consistently praised Remote Team Solutions for their innovative approach to remote recruiting, highlighting their ability to streamline the hiring process significantly. One client noted, 'Their innovative approach to remote recruiting... makes them an invaluable partner.' Furthermore, they were commended for their meticulous candidate vetting and deep understanding of client needs, resulting in a seamless integration of skilled professionals into company culture. Overall sentiment reflects high satisfaction with their innovative solutions and commitment to client success.

Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work. In essence, Remote Team Solutions has redefined what it means to find, hire, and retain remote talent.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction. A CTO from Nutiliti highlighted their effective management of utility operations, praising RTS for their alignment with company values and high-quality project management. The client noted the impressive level of trust established over four years of collaboration, with no areas for improvement identified. This indicates a robust partnership conducive to ongoing growth and success.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Zamar Tech

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Karachi, Pakistan

Services provided

10% Call Center Services

10% Web Development

5% AI Agents +15 services

5% AI Consulting

5% AI Development

5% Advertising

5% Branding

5% Cybersecurity

5% E-Commerce Development

5% Generative AI

5% Mobile & App Marketing

5% Mobile App Development

5% Pay Per Click

5% Product Design

5% Search Engine Optimization

5% Social Media Marketing

5% UX/UI Design

5% Web Design

Web development company Zamar Tech is headquartered in Karachi, Pakistan. They provide Web Development and Call Center Services and were founded in 2022.
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Thara Info Tech Solutions Pvt Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Khammam, India

Services provided

10% AI Agents

10% AI Consulting

10% AI Development +7 services

10% Cybersecurity

10% Document Digitization & Management

10% Generative AI

10% IT Staff Augmentation

10% IT Strategy Consulting

10% PEO/Employee Leasing

10% Recruiting

Thara Info Tech Solutions Pvt Ltd is an IT strategy consulting company located in Khammam, India. Their services include IT strategy consulting and Cybersecurity.
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high solutions business services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

60% Business Consulting

15% Environmental Consulting

10% Business Continuity Management +2 services

10% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

High solutions business services is a doha, Qatar-based Business Consulting company. They offer Business Consulting and Environmental Consulting and were established in 2017.
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S Source

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

40% Recruitment Process Outsourcing

20% Branding

15% Product Marketing +3 services

10% Sales Outsourcing

10% Staffing

5% Event Marketing

Recruitment Process Outsourcing company S Source was established in 2009. The company provides Recruitment Process Outsourcing and Branding.
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Orbit Book Publishers

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Deerfield Beach, FL

Services provided

20% E-Commerce Development

15% Branding

15% Email Marketing +4 services

15% Logo

15% Social Media Marketing

10% Content Writing Services

10% Sales Outsourcing

Orbit Book Publishers, an e-commerce development company, is headquartered in Deerfield Beach, Florida. Their services include E-Commerce Development and Branding.
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BeProFreelanceServices

Not yet reviewed

$1,000+

< $25 / hr

Freelancer

Services provided

40% Email Marketing

40% Social Media Marketing

10% Back Office Outsourcing +1 service

10% Other Digital Marketing

Located in Edappadi, India, BeProFreelanceServices is a small social media marketing firm. The team provides Social Media Marketing and Email Marketing.
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The Best Design

Not yet reviewed

$1,000+

< $25 / hr

Freelancer

Services provided

10% Branding

10% Email Marketing

10% Graphic Design +7 services

10% Logo

10% Packaging Design

10% Print Design

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

10% Web Development

The Best Design is a branding firm. The firm is in Higueruela, Spain. Their services include Branding and Email Marketing.
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Upvise

Not yet reviewed

$5,000+

$100 - $149 / hr

Freelancer

Sollentuna, Sweden

Services provided

20% CRM Consulting and SI

20% Content Marketing

20% Demand Generation Marketing +4 services

10% Content Writing Services

10% Low/No Code Development

10% Sales Outsourcing

10% Web Development

Upvise is a Content Marketing company. Established in 2022, their team offers Content Marketing and CRM consulting and SI.
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Growth Canvas Consulting LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

South Lyon, MI

Services provided

20% Fractional CMO Services

10% BI & Big Data Consulting & SI

10% Corporate Training & Coaching +6 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Public Relations

10% Sales Outsourcing

10% Social Media Marketing

Growth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
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AD Consults

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

London, England

Services provided

20% AI Consulting

20% Business Consulting

10% Branding +5 services

10% Digital Strategy

10% Marketing Strategy

10% Sales Outsourcing

10% Web Design

10% Web Development

AD Consults is a Business Consulting company. Their small team of employees is located in London, England. Their team focuses on Business Consulting and AI Consulting.
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Rich Pageant Media

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Lisle, IL

Services provided

45% Content Writing Services

35% Content Marketing

10% Document Digitization & Management +1 service

10% Video Production

Based in Lisle, Illinois and Scottsdale, Arizona, Rich Pageant Media is a Content Writing Services company. Established in 2021, the team provides Content Writing Services and Content Marketing.
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Trezine Studios LLP

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Rajkot, India

Services provided

15% Graphic Design

15% Logo

15% Search Engine Optimization +5 services

15% Web Development

10% Pay Per Click

10% Sales Outsourcing

10% Social Media Marketing

10% Video Production

Trezine Studios LLP, a SEO company, is headquartered in Rajkot, India. They focus on Search Engine Optimization and Graphic Design.
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Novabyte media

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Mjølkeråen, Norway

Services provided

20% Social Media Marketing

15% Conversion Optimization

15% IT Strategy Consulting +5 services

15% Other Digital Marketing

15% Sales Outsourcing

10% Advertising

5% Business Consulting

5% Search Engine Optimization

Small social media marketing firm Novabyte media, is in Mjølkeråen, Norway. The team provides Social Media Marketing and Conversion Optimization.
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Waays Digital Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

Freelancer

Services provided

15% Advertising

15% Conversion Optimization

15% Pay Per Click +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% Demand Generation Marketing

Advertising company Waays Digital Ltd was launched in 2022. The team offers Advertising and Social Media Marketing.
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PJ Mehta Associates

Not yet reviewed

Undisclosed

$50 - $99 / hr

Freelancer

Services provided

85% Accounting

15% Document Digitization & Management

Established in 2018, PJ Mehta Associates, a small Accounting company, is headquartered in Jetpur, India. Their services include Accounting and Document Digitization & Management.
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Bob2Consult

Not yet reviewed

$1,000+

$150 - $199 / hr

Freelancer

Grimbergen, Belgium

Services provided

15% Business Consulting

15% Corporate Training & Coaching

15% Document Digitization & Management +5 services

11% Business Continuity Management

11% Digital Engineering

11% Supply Chain Management

11% Video Production

11% Warehousing & Distribution

Founded in 2023, Bob2Consult is a Business Consulting company. The team focuses on Business Consulting and Document Digitization & Management.
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GetPresence

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Services provided

30% Web Design

25% Search Engine Optimization

10% Conversion Optimization +6 services

10% SMS Marketing

5% AI Agents

5% AI Development

5% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Founded in 2025, GetPresence is a web design agency. Headquartered in Humble, Texas, the team offers Web Design and Search Engine Optimization.
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Koirala Incorporation Pvt.Ltd

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Services provided

40% Employer of Record (EOR) Services

20% Event Management

15% Market Research +5 services

5% Back Office Outsourcing

5% Business Consulting

5% Business Continuity Management

5% Call Center Services

5% Document Digitization & Management

Koirala Incorporation Pvt.Ltd is an Employer of Record (EOR) Services company. In Kathmandu, Nepal, the team focuses on Employer of Record (EOR) Services and Event Management.
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Chainlinx Technologies

5.0 1 review

Undisclosed

$25 - $49 / hr

2 - 9

Addis Ababa, Ethiopia

Services provided

55% Web Design

15% Branding

15% Social Media Marketing +2 services

10% Customer Service Outsourcing

5% Video Production

Chainlinx Technologies specializes in ERP development and web solutions, as evidenced by their work for a coffee import and export company in Ethiopia. Their reviews highlight exceptional project management, timely delivery, and strong communication skills. Clients consistently commend their professionalism, responsiveness, and ability to tailor solutions to specific business needs, emphasizing Chainlinx Technologies' expertise in delivering high-quality, scalable systems.

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SoftDeveloper

5.0 1 review

$10,000+

$50 - $99 / hr

2 - 9

Pamiers, France

Services provided

10% Branding

10% Business Consulting

10% Custom Software Development +7 services

10% Customer Service Outsourcing

10% Ecommerce Marketing

10% IT Managed Services

10% Mobile App Development

10% Social Media Marketing

10% Web Design

10% Web Development

SoftDeveloper specializes in website design and redevelopment, offering modern and efficient solutions tailored to clients' needs. Reviews highlight the company's professional developers and the value for money, noting that while there was a slight project delay, the final results were impressive and met client expectations with added improvements.

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KK Digital Group

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Bangkok, Thailand

Services provided

20% AI Development

20% Pay Per Click

15% Search Engine Optimization +4 services

15% Social Media Marketing

10% Application Testing

10% Ecommerce Marketing

10% Sales Outsourcing

KK Digital Group offers SEO services that have proven to be valuable in achieving measurable keyword results for their clients. Overall feedback highlights their professionalism, timely delivery, and customer-oriented approach, making them a reliable partner for digital marketing projects. The company has received praise for being polite and service-minded, with no significant areas for improvement noted.

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Wow Search Digital Marketing Services

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Services provided

20% Search Engine Optimization

20% Web Design

10% Back Office Outsourcing +5 services

10% Branding

10% Digital Strategy

10% Email Marketing

10% Pay Per Click

10% Social Media Marketing

Wow Search Digital Marketing Services is a SEO agency. The agency is in Milton Keynes, England. Their team offers Search Engine Optimization and Web Design.
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TREVORS | CONSULTING

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Services provided

10% Advertising

10% Branding

10% Call Center Services +7 services

10% Direct Marketing

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Public Relations

10% Social Media Marketing

10% Web Design

TREVORS | CONSULTING is a small St. Louis, Missouri-based Advertising company. The team offers Advertising and Branding.
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The Outer Solutions

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

San Fernando, Philippines

Services provided

70% Commercial Property Management

10% Back Office Outsourcing

10% Web Design +2 services

5% Market Research

5% Social Media Marketing

The Outer Solutions is a Commercial Property Management company founded in 2015. The company offers Commercial Property Management and Back Office Outsourcing.
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Signatax Solutions

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Mumbai, India

Services provided

70% Accounting

15% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +1 service

5% HR Consulting

Accounting company Signatax Solutions was established in 2020. The small team specializes in Accounting and Finance & Accounting Outsourcing (FAO).
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Zelda

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Chișinău, Moldova

Services provided

30% Accounting

30% HR Consulting

20% Finance & Accounting Outsourcing (FAO) +2 services

10% Back Office Outsourcing

10% Business Consulting

Accounting company Zelda was founded in 2016. Headquartered in Chișinău, Moldova and Brașov, Romania, the team offers Accounting and HR Consulting.
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NextLevel Consulting

Not yet reviewed

$50,000+

$200 - $300 / hr

2 - 9

Houston, TX

Services provided

40% Logistics & Supply Chain Consulting

30% Business Consulting

10% Back Office Outsourcing +2 services

10% HR Consulting

10% Recruiting

NextLevel Consulting is a small Houston, Texas-based Logistics & Supply Chain Consulting company. The team focuses on Logistics & Supply Chain Consulting and Business Consulting.
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Tri-Deck Technologies

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Chennai, India

Services provided

40% Application Management & Support

40% Web Development

10% Back Office Outsourcing +1 service

10% E-Commerce Development

Tri-Deck Technologies is a Dublin, Ireland-based website development firm. The team offers Web Development and Application Management & Support.
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UDEXMEDIA (M) SDN. BHD.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

10% Affiliate Marketing

10% Custom Software Development

10% Customer Service Outsourcing +7 services

10% Digital Strategy

10% E-Commerce Development

10% IT Strategy Consulting

10% Mobile App Development

10% Other Application Development

10% Search Engine Optimization

10% Web Development

UDEXMEDIA (M) SDN. BHD. Is a Digital Strategy company. Their small team is based in PAGOH, Malaysia. Their services include Digital Strategy and Affiliate Marketing.
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QuickInsights

Not yet reviewed

$10,000+

$25 - $49 / hr

2 - 9

Services provided

20% AI Development

20% BI & Big Data Consulting & SI

20% Web Development +4 services

15% Custom Software Development

10% Document Digitization & Management

10% IoT Development

5% IT Strategy Consulting

QuickInsights is a data analytics company. The Mexico City, Mexico-based firm specializes in BI & big data consulting & SI and Web Development.
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RSA Devs

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Wrocław, Poland

Services provided

60% HR Consulting

30% IT Staff Augmentation

5% Customer Service Outsourcing +1 service

5% Sales Outsourcing

RSA Devs is a HR Consulting company. Founded in 2022, their team provides HR Consulting and IT staff augmentation.
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TrustVera

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beograd, Serbia

Services provided

10% Business Consulting

10% Conversion Optimization

10% Corporate Training & Coaching +7 services

10% Digital Strategy

10% Email Marketing

10% IT Strategy Consulting

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

TrustVera, a Market Research company, is in Beograd, Serbia. Established in 2022, the team focuses on Market Research and Marketing Strategy.
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Launch IT Systems

Not yet reviewed

$25,000+

$300+ / hr

2 - 9

Docklands, Australia

Services provided

20% ERP Consulting and SI

20% IT Managed Services

15% CRM Consulting and SI +6 services

10% Business Consulting

10% Customer Service Outsourcing

10% Financial Consulting

5% Application Management & Support

5% Custom Software Development

5% Enterprise App Modernization

Launch IT Systems is an ERP consulting and SI company. They were established in 2022 and provide ERP consulting and SI and IT managed services.
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LatitudeBOX

Not yet reviewed

$5,000+

Undisclosed

2 - 9

New York, NY

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Application Testing

10% Digital Strategy

10% Marketing Strategy

10% Sales Outsourcing

Headquartered in New York, New York, LatitudeBOX is a social media marketing agency. Established in 2020, the team provides Social Media Marketing and Content Marketing.
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Processtailor

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Services provided

15% Business Consulting

5% Application Management & Support

5% Application Testing +15 services

5% Architectural Design

5% Corporate Training & Coaching

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% Document Digitization & Management

5% HR Consulting

5% IT Managed Services

5% IT Staff Augmentation

5% IT Strategy Consulting

5% IoT Development

5% Other Application Development

5% Other Design

5% Other IT Consulting and SI

5% Product Design

Based in Mudanya, Türkiye, Processtailor is a Business Consulting company. The team offers Business Consulting and Architectural Design.
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Stellarus Group

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Wailea-Makena, HI

Services provided

20% BI & Big Data Consulting & SI

20% Business Consulting

20% Cloud Consulting & SI +4 services

20% IT Strategy Consulting

10% Other IT Consulting and SI

5% Document Digitization & Management

5% Sales Outsourcing

Stellarus Group is an IT strategy consulting company. The Wailea-Makena, Hawaii-based agency specializes in IT strategy consulting and BI & big data consulting & SI.
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Know Know

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Lancaster, TX

Services provided

90% Business Consulting

10% Document Digitization & Management

Business Consulting company Know Know specializes in Business Consulting and Document Digitization & Management. They are in Lancaster, Texas.
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Tanjil Digital studio

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

25% Email Marketing

25% Search Engine Optimization

10% Direct Marketing +4 services

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

Tanjil Digital studio is an Email Marketing company. They are based in Bhola, Bangladesh and Bhola, Bangladesh. Their team specializes in Email Marketing and Search Engine Optimization.
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SolveGIG

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Dehradun, India

Services provided

30% Business Consulting

30% Digital Strategy

30% Search Engine Optimization +1 service

10% Sales Outsourcing

Small Digital Strategy company SolveGIG, is headquartered in Dehradun, India. Their services include Digital Strategy and Search Engine Optimization.
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MHT Digital

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Services provided

50% Advertising

25% Marketing Strategy

15% Pay Per Click +1 service

10% Sales Outsourcing

MHT Digital is an Advertising company. Their team is located in London, England. The company offers Advertising and Marketing Strategy.
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Webzive

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Kolkata, India

Services provided

40% Web Design

15% Pay Per Click

10% Call Center Services +4 services

10% Logo

10% Low/No Code Development

10% Staffing

5% Search Engine Optimization

Web design agency Webzive specializes in Web Design and Pay Per Click. They are located in Kolkata, India.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Business Process Outsourcing Company FAQs

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Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
Check domain expertise: Look for providers with proven results in your industry or process area.
Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
What is your average agent tenure and training process?
Which industries or processes make up most of your portfolio?
Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

Top BPO Companies in the World

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TDCX is very responsive

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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services