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Top BPO Companies in the World

Business Process Outsourcing (BPO) agencies help organizations cut costs, boost efficiency, and scale faster by delegating non-core tasks to seasoned specialists. Clutch connects you with the world’s leading BPO companies through in-depth, verified client reviews and a rigorous vetting methodology that highlights real-world results. Use our filters to sort partners by budget, location, service focus, and industry experience so you can quickly shortlist firms that match your goals. Ready to narrow the search? Explore providers in the United States, United Kingdom, and Canada, or adjust filters to discover top talent in any region.

Ratings Updated: January 30, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Detail-oriented
Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent client feedback for TECHSPEED INC reflects a consistently positive sentiment, highlighting their effective project management, responsiveness, and commitment to quality. Notably, an Executive Assistant from Best Care praised their proactive communication and high accuracy in data entry, while the Owner of Rittenhouse Needlepoint commended their high-touch approach and understanding of client needs. Additionally, a Senior Analyst at TransUnion noted their timeliness and helpfulness on projects, with no areas for improvement identified by clients.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (15) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Team players
Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)
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Virtual Executive Assistant

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Corporate Training & Coaching +2 services

20% Customer Service Outsourcing

20% Recruiting

Virtual Executive Assistant is a Business Consulting company. Founded in 2019, their team provides Business Consulting and Back Office Outsourcing.
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Keyoung Information Ltd.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kowloon, Hong Kong

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Data Annotation Services +2 services

20% Document Digitization & Management

20% Market Research

Located in Kowloon, Hong Kong, Keyoung Information Ltd. Is a Market Research company. They provide Market Research and Business Consulting and were launched in 1993.
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Featured

What are Featured Providers?
Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance and administrative support company highly praised for its exceptional service delivery and flexibility in handling diverse business needs. Clients reported significant productivity improvements, with many indicating increased efficiency and time savings. Notably, 100% of reviewers highlighted their impressive communication and project management skills, while also acknowledging the company's ability to tailor solutions to fit client budgets and values.

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Reviews mention Accommodating
The feedback indicates a strong sentiment of accommodation from Remote CoWorker. Clients noted their exceptional willingness to adjust during the contracting phase and their proactive communication throughout engagements. One client highlighted their ability to address issues quickly and their readiness to collaborate effectively. Another client praised their management team for being attentive and accommodating, ensuring that resources met their specific needs. Overall, the sentiment reflects a high level of client satisfaction regarding their flexibility and responsiveness.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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Administrative Support for Consulting Company

5.0 Nov 11, 2025

Remote CoWorker was exceptionally accommodating during the contracting phase. They were also very transparent and clear in their communications and onboarding. Moreover, they did an excellent job identifying candidates for me to interview.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and effective service delivery. Clients from Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, praising the team's responsiveness and attention to detail. Similarly, National University emphasized the seamless integration of HelpSquad's solutions, describing their service as 'turn key' and adaptable to changing needs. Overall, HelpSquad is recognized for its high value and personalized service.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)
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México Claims and Risk Management

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

40% Back Office Outsourcing

20% Business Consulting

20% Business Valuation Services +1 service

20% Litigation Support Services

México Claims and Risk Management is a small Back Office Outsourcing company founded in 2005. Their services include Back Office Outsourcing and Business Consulting.
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Incrementum

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Quarry Bay, Hong Kong

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% CRM Consulting and SI +2 services

20% Marketing Strategy

20% Sales Outsourcing

Established in 2021, Incrementum is a Marketing Strategy company. The team offers Marketing Strategy and CRM consulting and SI.
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Premier Office

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

20% Accounting

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Cloud Consulting & SI

20% Commercial Property Management

Premier Office is a cloud consulting & SI company. Their small team of employees is based in Hong Kong. Their team specializes in cloud consulting & SI and Call Center Services.
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My PA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Content Writing Services +2 services

20% Event Management

20% Transcription

My PA, an answering service, specializes in Call Center Services and Back Office Outsourcing. The firm is in Dubai, United Arab Emirates.
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Work Force Management

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

20% Business Consulting

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Video Production

20% Web Design

Work Force Management is a web design agency. Based in Abu Dhabi, United Arab Emirates, the team offers Web Design and Video Production.
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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Proactive
Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)
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The Back Office

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Frederiksberg, Denmark

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Recruiting +2 services

20% Sales Outsourcing

20% Translation

The Back Office is a Back Office Outsourcing company launched in 2008. The team provides Back Office Outsourcing and Translation and is based in Frederiksberg, Denmark.
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Rapid Growth Trend

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fresno, CA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Marketing Strategy

20% Recruiting

Rapid Growth Trend is a Marketing Strategy company. They specialize in Marketing Strategy and Call Center Services and were established in 2020. The firm is based in Fresno, California.
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Featured

What are Featured Providers?

Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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9 of 9 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 9 times in the past 6 months
Recent client feedback for Big Outsource highlights a strong overall sentiment of satisfaction, with clients praising their responsiveness and ability to integrate seamlessly into workflows. One client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently appreciated the reliability and professionalism of their virtual assistants, although some suggested enhancements, such as proactive tool recommendations. Overall, Big Outsource is recognized for delivering value and quality support across diverse business needs.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Open to feedback
The overall sentiment regarding Remote Team Solutions' openness to feedback is highly positive. Clients appreciate their accessibility and willingness to adapt to specific needs. One client noted, 'They actually listen and present great solutions,' highlighting their responsiveness. Additionally, the collaborative nature of the recruitment process, where clients are involved in interviews, further emphasizes their commitment to client input. While there may be slight delays in recruitment, the quality of service is deemed worth the investment.

HR Services for IT Consulting Firm

5.0 Aug 29, 2022

They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction. A CTO from Nutiliti highlighted their effective management of utility operations, praising RTS for their alignment with company values and high-quality project management. The client noted the impressive level of trust established over four years of collaboration, with no areas for improvement identified. This indicates a robust partnership conducive to ongoing growth and success.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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UTS Marketing Solutions Sdn Bhd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kuala Lumpur, Malaysia

Services provided

40% Business Consulting

40% Call Center Services

20% Direct Marketing

UTS Marketing Solutions Sdn Bhd is a Business Consulting company. Located in Kuala Lumpur, Malaysia, the firm provides Business Consulting and Call Center Services.
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Atlas Resource Enterprise Sdn Bhd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

40% Document Digitization & Management

40% Waste Management

20% Trucking

Atlas Resource Enterprise Sdn Bhd is a small Document Digitization & Management company founded in 2021. Their services include Document Digitization & Management and Waste Management.
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FutureLink Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ballerup, Denmark

Services provided

20% Accounting

20% BI & Big Data Consulting & SI

20% Back Office Outsourcing +2 services

20% Business Consulting

20% Document Digitization & Management

FutureLink Solutions, a big data company, was launched in 2003. The agency offers BI & big data consulting & SI and Business Consulting.
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Regência Capital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Rio de Janeiro, Brazil

Services provided

40% Back Office Outsourcing

30% Accounting

30% Financial Advising & Planning

Regência Capital, a Back Office Outsourcing company, is located in Rio de Janeiro, Brazil. Established in 2016, the team focuses on Back Office Outsourcing and Accounting.
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B2B Data Guy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

20% Business Consulting

20% Customer Service Outsourcing

20% Email Marketing +2 services

20% Marketing Strategy

20% Sales Outsourcing

Marketing Strategy company B2B Data Guy is headquartered in Minneapolis, Minnesota. They offer Marketing Strategy and Email Marketing and were established in 2014.
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Book a VA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

40% Back Office Outsourcing

40% Corporate Training & Coaching

20% Business Consulting

Book a VA is a Back Office Outsourcing company established in 2016. The team specializes in Back Office Outsourcing and Corporate Training & Coaching and is headquartered in Cape Town, South Africa.
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Decimus

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Montréal, Canada

Services provided

40% Sales Outsourcing

20% CRM Consulting and SI

20% Email Marketing +1 service

20% SMS Marketing

Decimus is a Sales Outsourcing company. They are in Montréal, Canada, and their services include Sales Outsourcing and Email Marketing.
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DigiLexpert LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Services provided

40% Back Office Outsourcing

30% Social Media Marketing

30% Web Design

Small Back Office Outsourcing company DigiLexpert LLC, is located in Vienna, Austria. Their services include Back Office Outsourcing and Social Media Marketing.
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Houston Digital Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Houston, TX

Services provided

20% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Houston Digital Marketing is a social media marketing firm. The Houston, Texas-based agency provides Social Media Marketing and Search Engine Optimization.
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CloudAxis Technologies Inc

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Brampton, Canada

Services provided

10% Custom Software Development

10% Low/No Code Development

10% Web Design +32 services

5% Back Office Outsourcing

5% Document Digitization & Management

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

4% Search Engine Optimization

2% AI Consulting

2% AI Development

2% Application Management & Support

2% CRM Consulting and SI

2% Corporate Relocation

2% Digital Strategy

2% E-Commerce Development

2% ERP Consulting and SI

2% Enterprise App Modernization

2% Generative AI

2% IT Strategy Consulting

2% IoT Development

2% Other Application Development

2% Other Digital Marketing

2% Other IT Consulting and SI

1% Call Center Services

1% Commercial Property Management

1% Content Marketing

1% Customer Service Outsourcing

1% IT Staff Augmentation

1% Mobile App Development

1% PEO/Employee Leasing

1% Pay Per Click

1% Recruiting

1% Staffing

1% Web Development

CloudAxis Technologies Inc is a small software development firm located in Brampton, Canada. Their services include Custom Software Development and Social Media Marketing.
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Inovetix

5.0 1 review

$5,000+

$25 - $49 / hr

10 - 49

Dhaka, Bangladesh

Services provided

10% Call Center Services

10% Custom Software Development

10% Mobile App Development +12 services

10% Search Engine Optimization

10% Web Development

5% Application Management & Support

5% Application Testing

5% Business Consulting

5% Cloud Consulting & SI

5% Content Marketing

5% Graphic Design

5% IT Managed Services

5% Social Media Marketing

5% UX/UI Design

5% Video Production

Inovetix offers SEO, PPC, email marketing, and conversion rate optimization services. The reviews highlight their responsive communication, deep industry knowledge, and ability to exceed expectations by tailoring solutions to client needs. Clients appreciate Inovetix for boosting ROI, managing crises, and providing crucial guidance, establishing a genuine partnership focused on success.

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WOW Remote Teams

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Queen Creek, AZ

Services provided

80% Staffing

10% Back Office Outsourcing

10% Recruiting

WOW Remote Teams offers virtual assistant services to support business operations, including client communication, email management, social media posting, and scheduling. Reviews highlight the company’s effective project management, timely delivery, and responsiveness, contributing to business growth and client satisfaction. Overall, WOW Remote Teams provides excellent value and a seamless collaboration experience.

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Deepcode Innovations Limited

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Najjera, Uganda

Services provided

15% Custom Software Development

15% Search Engine Optimization

10% Call Center Services +6 services

10% Email Marketing

10% Mobile App Development

10% Pay Per Click

10% Social Media Marketing

10% Web Design

10% Web Development

Deepcode Innovations Limited provides computer repair, computer purchase, and software design services. Reviews highlight their high ratings, timely delivery, and excellent customer support, which were key factors in choosing them. Clients appreciate their effective project management and responsiveness, suggesting the company could benefit from expanding its geographic presence for broader accessibility.

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TrustUs

5.0 1 review

$1,000+

$100 - $149 / hr

10 - 49

Services provided

10% AI Consulting

10% AI Development

10% Account-Based Marketing +7 services

10% Branding

10% Conversion Optimization

10% Demand Generation Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Development

With a passion for innovation and a commitment to excellence, we offer solutions that drive results. WHAT WE OFFER: Lead Generation Attract high-quality leads that convert. Optimize your lead
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Rank Up Marketing Inc.

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Services provided

10% CRM Consulting and SI

10% Content Marketing

10% Ecommerce Marketing +7 services

10% Email Marketing

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

🚀 Rank Up: Your Partner in Growth At Rank Up, we’re not just about digital marketing — we’re about helping your business grow. 🌱 Our mission is simple: to make your brand shine online
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WeetyChat, Inc

Not yet reviewed

$25,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Digital Strategy

25% Branding

20% Conversion Optimization +2 services

15% Marketing Strategy

10% Customer Service Outsourcing

WeetyChat, Inc is a Digital Strategy company. The small Toronto, Canada-based team provides Digital Strategy and Branding. The firm was launched in 2022.
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AxilBPO

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Dhaka, Bangladesh

Services provided

10% Back Office Outsourcing

10% Graphic Design

10% IT Managed Services +11 services

10% Search Engine Optimization

10% UX/UI Design

10% Web Development

5% Custom Software Development

5% E-Commerce Development

5% Email Marketing

5% Mobile App Development

5% Pay Per Click

5% Social Media Marketing

5% Video Production

5% Web Design

AxilBPO, an user experience company, is headquartered in Dhaka, Bangladesh. They provide UX/UI Design and Back Office Outsourcing and were founded in 2019.
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UpXels

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bratislava, Slovakia

Services provided

10% Advertising

10% Branding

10% Business Consulting +7 services

10% CRM Consulting and SI

10% Call Center Services

10% Conversion Optimization

10% Direct Marketing

10% Email Marketing

10% IT Managed Services

10% Marketing Strategy

UpXels is a small Bratislava, Slovakia-based Advertising company. Their services include Advertising and Branding.
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Nineteen

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Rawalpindi, Pakistan

Services provided

20% Mobile App Development

20% UX/UI Design

20% Web Design +4 services

10% Branding

10% Call Center Services

10% Graphic Design

10% Social Media Marketing

Nineteen is a web design agency. Their team is based in Rawalpindi, Pakistan. The agency specializes in Web Design and UX/UI Design.
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Accounts Bytes - Accounting Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Rugby, England

Services provided

90% Accounting

10% Back Office Outsourcing

Accounts Bytes - Accounting Outsourcing is an Accounting company. They are located in Rugby, England and have small team of experts. Their services include Accounting and Back Office Outsourcing.
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JOHN HOPPER

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dearborn, MI

Services provided

30% Business Consulting

10% Accounting

10% Advertising +8 services

10% Commercial Financing

10% Financial Advising & Planning

10% HR Consulting

10% Sales Outsourcing

3% Recruiting

3% Staffing

2% HR Outsourcing

2% PEO/Employee Leasing

JOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
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Redient Security

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Sikar, India

Services provided

16% IT Managed Services

10% Advertising

10% Branding +22 services

10% Call Center Services

10% Cybersecurity

10% HR Consulting

10% IT Staff Augmentation

5% Direct Marketing

2% IoT Development

2% Market Research

1% Business Consulting

1% Content Marketing

1% Custom Software Development

1% Digital Strategy

1% E-Commerce Development

1% Email Marketing

1% Graphic Design

1% IT Strategy Consulting

1% Logo

1% Marketing Strategy

1% Mobile & App Marketing

1% Mobile App Development

1% Social Media Marketing

1% Web Design

1% Web Development

Launched in 2021, Redient Security is an IT managed services company. The company offers IT managed services and Advertising.
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Vantage Consulting Co. RPO | Appointment Settings

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

80% IT Staff Augmentation

10% Sales Outsourcing

6% Recruiting +2 services

3% Staffing

1% HR Consulting

Vantage Consulting Co. RPO | Appointment Settings, an IT staff augmentation company, specialize in IT staff augmentation and Sales Outsourcing. They were established in 2018.
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LeadForAgents

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Laval, Canada

Services provided

40% Advertising

20% Social Media Marketing

10% Content Marketing +3 services

10% Customer Service Outsourcing

10% Pay Per Click

10% Search Engine Optimization

LeadForAgents, an Advertising company, was launched in 2022. The small team focuses on Advertising and Social Media Marketing.
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Arystech

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Glenview, IL

Services provided

30% Cloud Consulting & SI

10% Call Center Services

10% Custom Software Development +6 services

10% E-Commerce Development

10% Enterprise App Modernization

10% IT Managed Services

10% Web Development

5% ERP Consulting and SI

5% IT Strategy Consulting

Arystech is a cloud consulting & SI company launched in 2022. The firm offers cloud consulting & SI and IT managed services.
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Immortal Jellyfish Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Ann Arbor, MI

Services provided

30% Branding

20% Market Research

20% Marketing Strategy +3 services

10% Packaging Design

10% Product Design

10% Sales Outsourcing

Founded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
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SDLV Marketing Management

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

دبي, United Arab Emirates

Services provided

15% Email Marketing

15% Pay Per Click

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Sales Outsourcing

SDLV Marketing Management is a دبي, United Arab Emirates-based social media marketing firm. Their services include Social Media Marketing and Email Marketing.
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Cyberica Net Technology

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Noida, India

Services provided

25% Search Engine Optimization

10% Customer Service Outsourcing

10% Digital Strategy +9 services

10% Email Marketing

10% IT Strategy Consulting

5% Business Consulting

5% Cybersecurity

5% IT Staff Augmentation

5% Print Design

5% Social Media Marketing

5% UX/UI Design

5% Web Design

Cyberica Net Technology is a SEO company. Founded in 2022, the company focuses on Search Engine Optimization and Digital Strategy.
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Tuwa Solutions

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

West Windsor Township, NJ

Services provided

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation +14 services

5% Application Testing

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Blockchain

5% Call Center Services

5% Cloud Consulting & SI

5% Custom Software Development

5% Enterprise App Modernization

5% IT Strategy Consulting

5% Mobile App Development

5% UX/UI Design

5% Unified Communications Consulting & SI

5% Web Design

5% Web Development

Tuwa Solutions is a West Windsor Township, New Jersey-based Cybersecurity company. They specialize in Cybersecurity and IT managed services and were launched in 2017.
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marketingwaves

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Services provided

20% Content Marketing

20% Email Marketing

20% Pay Per Click +3 services

20% Search Engine Optimization

10% Call Center Services

10% Web Development

Marketingwaves is a Content Marketing company. The team is headquartered in , and their services include Content Marketing and Email Marketing.
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Param Solutions

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Services provided

15% BI & Big Data Consulting & SI

15% IT Staff Augmentation

15% IT Strategy Consulting +7 services

10% Application Management & Support

10% Back Office Outsourcing

10% Business Consulting

10% Web Development

5% Blockchain

5% Custom Software Development

5% Mobile App Development

Param Solutions is an IT strategy consulting company. Their small team is located in Sandton, South Africa. Their services include IT strategy consulting and BI & big data consulting & SI.
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Elation Enterprises

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Rawalpindi, Pakistan

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% Ecommerce Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Elation Enterprises is a branding agency. Their small team is headquartered in Rawalpindi, Pakistan and Rawalpindi, Pakistan. Their services include Branding and Social Media Marketing.
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IubiMark

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

15% Ecommerce Marketing

13% Low/No Code Development

10% Advertising +8 services

10% Branding

10% Digital Strategy

10% Email Marketing

10% Sales Outsourcing

10% Social Media Marketing

10% Web Development

1% UX/UI Design

1% Web Design

IubiMark is an Ecommerce Marketing company. The team is headquartered in Casablanca, Morocco, and their services include Ecommerce Marketing and Low/No Code Development.
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Revinns Limited

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dhaka, Bangladesh

Services provided

10% Ecommerce Marketing

10% Social Media Marketing

10% Web Design +15 services

5% Affiliate Marketing

5% Content Marketing

5% Content Writing Services

5% Conversion Optimization

5% Corporate Training & Coaching

5% Customer Service Outsourcing

5% Document Digitization & Management

5% Email Marketing

5% Mobile & App Marketing

5% Pay Per Click

5% Product Design

5% Search Engine Optimization

5% UX/UI Design

3% Digital Strategy

2% Video Marketing

Located in Dhaka, Bangladesh, Revinns Limited is a social media marketing agency. They provide Social Media Marketing and Web Design.
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Consforc

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Burlington, MA

Services provided

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Cloud Consulting & SI +7 services

10% Custom Software Development

10% Cybersecurity

10% IT Managed Services

10% Mobile App Development

10% Recruiting

10% Staffing

10% UX/UI Design

Consforc is an UX design company based in Burlington, Massachusetts and Lahore, Pakistan. Established in 2009, the team provides UX/UI Design and BI & big data consulting & SI.
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Systems Dash

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

فیصل آباد, Pakistan

Services provided

15% Ecommerce Marketing

15% Search Engine Optimization

15% Social Media Marketing +8 services

10% Pay Per Click

10% Web Design

10% Web Development

5% Affiliate Marketing

5% Call Center Services

5% Content Marketing

5% Sales Outsourcing

5% UX/UI Design

Systems Dash, a social media marketing firm, focuses on Social Media Marketing and Search Engine Optimization. The firm is in فیصل آباد, Pakistan and Fernie, Canada.
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RNL Group

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

London, England

Services provided

50% Social Media Marketing

40% Content Marketing

10% Sales Outsourcing

Based in London, England and Dubai, United Arab Emirates, RNL Group is a social media marketing firm. Established in 2022, the team provides Social Media Marketing and Content Marketing.
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L2 Global Technologies pvt ltd.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Hounslow, England

Services provided

30% CRM Consulting and SI

10% Application Management & Support

10% Business Consulting +5 services

10% Call Center Services

10% Corporate Training & Coaching

10% Low/No Code Development

10% Mobile App Development

10% Web Development

L2 Global Technologies pvt ltd. Is a CRM consulting and SI company. The Hounslow, England-based agency was launched in 2014. Their services include CRM consulting and SI and Web Development.
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Hyp Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

20% Branding

15% Business Consulting

10% Application Management & Support +6 services

10% Cloud Consulting & SI

10% Content Marketing

10% IoT Development

10% Robotics Process Automation

10% Sales Outsourcing

5% Marketing Strategy

Founded in 2023, Hyp Group is a branding company. The agency provides Branding and Business Consulting, and is small.
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AISM2

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Services provided

50% Social Media Marketing

10% AI Development

10% Advertising +3 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

AISM2 is a social media marketing agency established in 2017. The team offers Social Media Marketing and Advertising.
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Alkymē

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

10% Business Consulting

10% Graphic Design

10% Marketing Strategy +13 services

10% Web Design

5% Advertising

5% CRM Consulting and SI

5% Call Center Services

5% Content Marketing

5% Content Writing Services

5% Customer Service Outsourcing

5% Digital Strategy

5% Ecommerce Marketing

5% Email Marketing

5% Market Research

5% Search Engine Optimization

5% Social Media Marketing

Alkymē is a Dover, Delaware-based Marketing Strategy company. Their services include Marketing Strategy and Web Design.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Business Process Outsourcing Company FAQs

Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.

Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:

A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).

BPO agencies typically cover three broad categories:

Back-office support: data processing, accounting, HR administration, procurement
Front-office support: call center operations, technical support, live chat, appointment setting
Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing

Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.

Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.

Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
Check domain expertise: Look for providers with proven results in your industry or process area.
Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.

Opaque pricing or hidden fees
Overpromising guaranteed results without data
High employee turnover or insufficient training programs
Poor communication or delayed responses during the sales process
Lack of documented security protocols or compliance certifications

If any of these issues surface early, reconsider the partnership.

How do you measure and report on performance metrics?
What is your average agent tenure and training process?
Which industries or processes make up most of your portfolio?
Can you share recent case studies or client references?
How do you handle data security, compliance, and disaster recovery?
What is the escalation process for quality issues or SLA breaches?

Clear, detailed answers indicate a mature, reliable partner.

Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.

They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.

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