Top BPO Companies in the United Kingdom

Ratings Updated: March 30, 2026

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15 Leaders 15 Contenders

688 Companies

Region: United Kingdom

List of the Top United Kingdom BPO Services

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.

Customer Support for IT Company

5.0 Aug 24, 2023

Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves United Kingdom

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Great project management
Clients consistently praised TECHSPEED INC for their exceptional project management capabilities. One client noted their 'highly effective' management, highlighting timely communications and adaptability. Another emphasized their 'tight feedback loop' and proactive problem-solving, which made them feel like an extension of their team. Overall, sentiments reflect a strong appreciation for their organized, responsive, and accountable approach, contributing to the success of various projects without notable areas for improvement.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Team players
Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Enticeable

Not yet reviewed

$1,000+

Undisclosed

10 - 49

London, England

Services provided

30% Digital Strategy

25% Marketing Strategy

20% Fractional CMO Services +2 services

20% Sales Outsourcing

5% Branding

Enticeable is a Digital Strategy company. The team is located in London, England, and their services include Digital Strategy and Marketing Strategy.
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Funnel Boost Ltd

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Peterborough, England

Services provided

40% Back Office Outsourcing

40% Email Marketing

20% Market Research

Funnel Boost Ltd is an Email Marketing company. Established in 2019, the team provides Email Marketing and Back Office Outsourcing. The agency is in Peterborough, England.
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What are Featured Providers?
Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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Reviews mention Great project management
Clients consistently commend Remote CoWorker for their exceptional project management skills, noting timely deliveries and effective communication. One client highlighted the 'incredible, efficient, and timely' project management, which significantly improved their productivity. Another client praised the proactive approach of the management team, emphasizing their responsiveness and ability to track productivity effectively. Overall, the sentiment reflects strong satisfaction with Remote CoWorker's project management capabilities, suggesting a reliable and professional partnership.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Book Editing for Executive Coaching & Book Publishing Firm

5.0 Jun 24, 2024

They showcase great project management and are very timely.
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Lead Gen & Email Marketing for Web Dev & Design Agency

4.5 May 30, 2024

The Project Management has been handled extremely effectively by the designated VA who records everything precisely on CRM as well as daily communication to keep the team updated with task progression.
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Virtual Assistant Services for Events Production Company

5.0 Jul 19, 2023

Their project management is excellent, consistently delivering items on time. They are responsive and attentive to our needs throughout the process.
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Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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14 of 14 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves United Kingdom

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Exceeds expectations
Select VoiceCom has consistently exceeded client expectations, evidenced by their ability to double annual sales from $4M to $8M. Clients commend their reliability in project management, noting they deliver on time and go above and beyond in recruitment, campaign management, and training. One client highlighted the exceptional quality of service and commitment to team culture, stating, 'They always bend over backwards for us even in the most difficult times like COVID lockdowns.' Overall, sentiment reflects high satisfaction and trust.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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Client PrompX

5.0 1 review

$1,000+

Undisclosed

10 - 49

London, England

Services provided

50% Sales Outsourcing

25% AI Agents

25% Email Marketing

PrompX partners with innovators in 30+ industries from SaaS and Fintech to Professional Services and IT/MSP, to engineer high-value conversations for founders and revenue leaders. Powered by human
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SHEDyt

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Manchester, England

Services provided

80% Document Digitization & Management

10% IT Managed Services

10% Other Design

SHEDyt, a Document Digitization & Management company, is in Manchester, England. Established in 2019, the team specializes in Document Digitization & Management and Other Design.
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myBrightside

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Portishead, England

Services provided

50% Sales Outsourcing

25% Content Marketing

25% Social Media Marketing

MyBrightside is a Sales Outsourcing company. Based in Portishead, England, the team offers Sales Outsourcing and Social Media Marketing.
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QAZI SHAHROZ

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

50% Sales Outsourcing

50% Search Engine Optimization

QAZI SHAHROZ is a SEO services firm and Sales Outsourcing company. Their team is headquartered in London, England and offers Search Engine Optimization and Sales Outsourcing.
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The Covalence

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Radlett, England

Services provided

25% Call Center Services

25% Customer Service Outsourcing

25% Marketing Strategy +1 service

25% Web Development

Marketing Strategy company The Covalence was established in 2018. Headquartered in Rawalpindi, Pakistan and Radlett, England, the team provides Marketing Strategy and Web Development.
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Radlett, England

Station Approach
Radlett, England WD7
2 - 5

+441923494949

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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves United Kingdom

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Efficient
Clients have consistently praised MarKam Solutions for their efficient project management and timely deliveries. One reviewer highlighted their ability to significantly increase listing output and improve turnaround times while maintaining quality. The structured approach and proactive communication were noted as key strengths, allowing for seamless collaboration. Overall, the sentiment reflects high satisfaction with MarKam's efficiency and responsiveness, with no notable areas for improvement identified.

Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves United Kingdom

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves United Kingdom

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Great team
Clients have consistently praised Big Outsource for their exceptional team, highlighting their professionalism and cultural alignment. One executive noted that their staff felt like a direct extension of their internal team, emphasizing their communicative and responsive nature. The overall sentiment reflects a strong appreciation for the team's kindness and professionalism, with clients describing them as 'amazing people' and 'a tremendous partner' in their projects.

Customer Service Outsourcing for EdTech Company

5.0 May 20, 2025

BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well. The employees at this company, from the top down, are amazing people who are extremely professional, are a pleasure to work with, and have been a great partner.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Win Labs

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

London, England

Services provided

80% Sales Outsourcing

20% Business Consulting

Win Labs is a London, England-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Business Consulting.
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Coenzio

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Edgware, England

Services provided

60% Sales Outsourcing

20% Demand Generation Marketing

20% Email Marketing

Coenzio is a Sales Outsourcing company. The team is in Edgware, England, and their services include Sales Outsourcing and Email Marketing.
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What are Featured Providers?
Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves United Kingdom

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Puts the customer first
Client feedback highlights Remote Team Solutions' commitment to customer-centric service, particularly in their proactive approach to identifying and addressing client needs, such as guiding the winery in trademark registration. The CEO expressed high satisfaction with their project management and responsiveness, noting significant results achieved within a short timeframe. Overall, the sentiment reflects a strong endorsement of the team's dedication to prioritizing client interests and delivering effective solutions.

Staff Augmentation for Media Company

5.0 Nov 8, 2023

They go above and beyond to make you happy. Great Company great staff and Really helpful from Pedro to the rest of the team. Very responsive and really helpful.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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JH Virtual Assistant

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Dunfermline, Scotland

Services provided

65% Back Office Outsourcing

35% Call Center Services

JH Virtual Assistant is a Back Office Outsourcing company. They are headquartered in Dunfermline, Scotland. Their team focuses on Back Office Outsourcing and Call Center Services.
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Your Business Assistant

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Liverpool, England

Services provided

55% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing +2 services

10% Sales Outsourcing

10% Transcription

Your Business Assistant, a small Back Office Outsourcing company, is in Liverpool, England. The team focuses on Back Office Outsourcing and Call Center Services.
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Demandbase

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

St Albans, England

Services provided

20% Branding

20% Customer Service Outsourcing

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Pay Per Click

10% Search Engine Optimization

Demandbase, a branding firm, is headquartered in San Francisco, California and St Albans, England. They focus on Branding and Marketing Strategy.
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St Albans, England

Arquen House, 4-6 Spicer Street, St.
St Albans, England AL3 4PQ
21 - 30

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TV Mounting Pro

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

50% Commercial Property Management

50% Customer Service Outsourcing

TV Mounting Pro is a small Commercial Property Management and Customer Service Outsourcing company. Launched in 2019, the team provides Commercial Property Management and Customer Service
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Dead Dolly Design

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

100% Sales Outsourcing

Dead Dolly Design is a Sales Outsourcing company. Located in London, England, their team provides Sales Outsourcing.
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Dawleys

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ross on Wye, England

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Fulfillment

20% Warehousing & Distribution

Dawleys is a Ross on Wye, England-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Tysers

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Manchester, England

Services provided

70% Insurance Services & Brokers

30% Back Office Outsourcing

Tysers is an Insurance Services & Brokers company. They are in Manchester, England and London, England and have large team. They provide Insurance Services & Brokers and Back Office Outsourcing.
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Linked Hacker Ads

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Newquay, England

Services provided

35% Pay Per Click

35% Sales Outsourcing

15% Advertising +1 service

15% Social Media Marketing

Linked Hacker Ads is a small pay per click company. Launched in 2017, the team focuses on Pay Per Click and Sales Outsourcing.
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Tellida

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sutton, England

Services provided

25% Finance & Accounting Outsourcing (FAO)

20% Accounting

20% Back Office Outsourcing +2 services

20% Real Estate Law

15% Customer Service Outsourcing

Tellida is a midsize Colombo, Sri Lanka-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Sutton, England

10 Sutton Plaza
Sutton, England SM1 4FT
21 - 30

+447404408795

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Clyde Offices

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Glasgow, Scotland

Services provided

67% Back Office Outsourcing

33% Call Center Services

Back Office Outsourcing company Clyde Offices was founded in 2012. The company provides Back Office Outsourcing and Call Center Services.
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Ordorite Software Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Burnley, England

Services provided

15% Customer Service Outsourcing

15% Interior Design

10% BI & Big Data Consulting & SI +6 services

10% Custom Software Development

10% Document Digitization & Management

10% ERP Consulting and SI

10% IT Managed Services

10% IT Strategy Consulting

10% Sales Outsourcing

Ordorite Software Solutions is an Interior Design company. They were established in 2006 and focus on Interior Design and Customer Service Outsourcing.
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Burnley, England

2 Empire Way
Burnley, England BB12 6HA
2 - 5

+ 44 203 2861 202

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The Unite Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newcastle upon Tyne, England

Services provided

35% Call Center Services

35% IT Managed Services

15% Cybersecurity +3 services

5% Digital Strategy

5% Email Marketing

5% Social Media Marketing

The Unite Group is an IT managed services company. Based in Newcastle upon Tyne, England, their small team focuses on IT managed services and Call Center Services. The agency was established in
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Call a Real Person

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Newquay, England

Services provided

100% Customer Service Outsourcing

Call a Real Person, a Customer Service Outsourcing company, is headquartered in Newquay, England. Their services include Customer Service Outsourcing.
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Blue Donkey Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Soham, England

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Market Research

In Soham, England, Blue Donkey Ltd is a call center service. Their services include Call Center Services and Back Office Outsourcing.
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Paragon Marketing Projects

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Portsmouth, England

Services provided

35% Direct Marketing

30% Other Marketing

25% Call Center Services +1 service

10% Sales Outsourcing

Paragon Marketing Projects is a Direct Marketing company launched in 2017. The firm provides Direct Marketing and Other Marketing, and is midsize.
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TelePA

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Wells, England

Services provided

60% Call Center Services

30% Back Office Outsourcing

10% AR/VR Development

Phone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing.
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Donclem Technology

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Birmingham, England

Services provided

20% Accounting

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Content Moderation Services

20% Mobile App Development

In Birmingham, England, Donclem Technology is a mobile app development firm. Launched in 2021, the team specializes in Mobile App Development and Call Center Services.
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Adnet Global

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

London, England

Services provided

40% Video Production

20% AI Development

20% Back Office Outsourcing +1 service

20% Product Design

Adnet Global is a video production agency. The midsize London, England-based team offers Video Production and Product Design. The company was founded in 1995.
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Pure Pipeline

Not yet reviewed

$5,000+

$300+ / hr

2 - 9

Bellshill, Scotland

Services provided

25% Call Center Services

25% Market Research

25% Sales Outsourcing +1 service

25% Web Design

Pure Pipeline is a Market Research company. The team offers Market Research and Web Design and is in Bellshill, Scotland.
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Cybrosys Communications

Not yet reviewed

$10,000+

< $25 / hr

2 - 9

Wembley, England

Services provided

100% Call Center Services

Cybrosys Communications is a call center company based in Wembley, England and Abbottabad, Pakistan. Their services include Call Center Services.
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Bleekify

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mildenhall, England

Services provided

100% Sales Outsourcing

Bleekify, a Sales Outsourcing company, was founded in 2023. The team provides Sales Outsourcing and is located in Mildenhall, England.
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Sales Fuel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brighouse, England

Services provided

100% Sales Outsourcing

Located in Brighouse, England, Sales Fuel is a Sales Outsourcing company. The team provides Sales Outsourcing.
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Circa Core Ltd

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

London, England

Services provided

40% Call Center Services

25% CRM Consulting and SI

15% Business Consulting +2 services

10% AI Agents

10% Back Office Outsourcing

Circa Core Ltd is a small answering service company. Founded in 2025, the team focuses on Call Center Services and CRM consulting and SI.
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OfficeLabs Ltd

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Exeter, England

Services provided

10% AI Development

10% API Development

10% CRM Consulting and SI +8 services

10% Cloud Consulting & SI

10% Custom Software Development

10% Digital Strategy

10% Document Digitization & Management

10% IT Strategy Consulting

10% Robotics Process Automation

5% AI Consulting

5% Generative AI

Launched in 2012, OfficeLabs Ltd is a Digital Strategy company. The team provides Digital Strategy and IT strategy consulting and is located in Exeter, England.
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Emerj.io

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

13% Call Center Services

7% Tax Law

5% Back Office Outsourcing +61 services

3% Direct Marketing

2% Accounting

2% Corporate Law

2% HR Consulting

2% HR Outsourcing

2% IT Staff Augmentation

2% Insurance Services & Brokers

2% Mobile App Development

2% PEO/Employee Leasing

2% Recruiting

2% Recruitment Process Outsourcing

2% Talent Representation

2% Web Development

1% AR/VR Development

1% Advertising

1% Affiliate Marketing

1% Banking Law

1% Branding

1% Business Consulting

1% Commercial Financing

1% Content Marketing

1% Content Moderation Services

1% Content Writing Services

1% Corporate Relocation

1% Corporate Training & Coaching

1% Data Annotation Services

1% Digital Asset Management

1% Digital Engineering

1% Document Digitization & Management

1% Email Marketing

1% Enterprise App Modernization

1% Executive Search

1% Fabrication

1% Family Law

1% Finance & Accounting Outsourcing (FAO)

1% Finance Law

1% Financial Advising & Planning

1% Fractional CFO Services

1% Funding & Investment

1% Immigration Law

1% Insurance Law

1% Intellectual Property Law

1% Internet & Technology Law

1% Labor & Employment Law

1% Language Interpretation

1% Litigation Support Services

1% Malpractice Law

1% Manufacturing Consulting

1% Media & Entertainment Law

1% Pay Per Click

1% Procurement Support

1% Product Marketing

1% Public Relations

1% Robotics Process Automation

1% SMS Marketing

1% Sales Outsourcing

1% Sports Marketing

1% Staffing

1% Transcription

1% Translation

1% Video Marketing

Emerj.io, an answering service company, is based in London, England. The team offers Call Center Services and Tax Law.
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Integrity Connect

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Midsomer Norton, England

Services provided

20% Custom Software Development

20% Document Digitization & Management

20% Email Marketing +2 services

20% Mobile App Development

20% SMS Marketing

In Midsomer Norton, England, Integrity Connect is an Email Marketing company. The team provides Email Marketing and Custom Software Development.
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Paperclip Admin

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Dronfield, England

Services provided

59% Call Center Services

15% Transcription

13% Customer Service Outsourcing +1 service

13% Sales Outsourcing

Paperclip Admin is a call center. In Dronfield, England, the firm focuses on Call Center Services and Transcription.
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strategicabm

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Horsham, England

Services provided

70% Sales Outsourcing

15% CRM Consulting and SI

15% Call Center Services

Strategicabm is a Sales Outsourcing company. In Horsham, England, the agency was founded in 1995. Their services include Sales Outsourcing and CRM consulting and SI.
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Pink Spaghetti PA Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Hartford, England

Services provided

20% Back Office Outsourcing

15% Content Marketing

15% Direct Marketing +6 services

10% Customer Service Outsourcing

10% Email Marketing

10% Market Research

10% Social Media Marketing

5% Content Writing Services

5% Marketing Strategy

Pink Spaghetti PA Services, a Back Office Outsourcing company, was established in 2009. They provides Back Office Outsourcing and Direct Marketing.
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Computer Call

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Hounslow , England

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Computer Call is a telephone answering service. They are headquartered in Hounslow , England and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Finchley Court

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Birmingham, England

Services provided

25% Call Center Services

25% Customer Service Outsourcing

25% IT Managed Services +1 service

25% Sales Outsourcing

Finchley Court, an IT managed services company, is based in Birmingham, England. They offer IT managed services and Call Center Services and were launched in 1990.
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Aetherbloom

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

London, England

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Customer Service Outsourcing

20% Web Design

Aetherbloom is a web design company. In London, England, the agency focuses on Web Design and Business Consulting.
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Tyleia

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Wembley, England

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

20% IT Managed Services +2 services

20% Recruitment Process Outsourcing

20% Web Development

IT managed services company Tyleia was founded in 2022. The midsize team specializes in IT managed services and Web Development.
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HR Assignment Help

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

London, UK, England

Services provided

50% Document Digitization & Management

50% Translation

HR Assignment Help is a London, UK, England-based Translation and Document Digitization & Management company. They offer Translation and Document Digitization & Management.
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First Choice Finance Consultants

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Slough, England

Services provided

15% Finance & Accounting Outsourcing (FAO)

10% Accounting

10% Back Office Outsourcing +14 services

10% Financial Advising & Planning

10% HR Consulting

5% Business Consulting

5% Call Center Services

5% Customer Service Outsourcing

5% Document Digitization & Management

5% Sales Outsourcing

5% Transcription

5% Translation

2% Application Management & Support

2% Commercial Financing

2% Corporate Training & Coaching

2% Custom Software Development

2% Finance Law

First Choice Finance Consultants is a Finance & Accounting Outsourcing (FAO) company founded in 2006. The small team offers Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Slough, England

34 Kenbury Drive
Slough, England SL1 5FE
2 - 5

+44 20 8133 1971

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We Are Team Rocket

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Shepshed, England

Services provided

45% Demand Generation Marketing

35% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Established in 2013, We Are Team Rocket is a Demand Generation Marketing company. The team focuses on Demand Generation Marketing and Sales Outsourcing.
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Lead Monkey

1.0 1 review

$10,000+

$150 - $199 / hr

2 - 9

London , England

Services provided

50% Back Office Outsourcing

50% Market Research

Lead Monkey is a lead generation company specializing in LinkedIn marketing campaigns. However, according to client reviews, 100% of feedback indicates dissatisfaction with their services, highlighting a lack of personal interaction and ineffective communication through email and pre-recorded videos, resulting in no tangible lead generation outcomes. Clients emphasize the need for improved client engagement and more personalized consulting services.

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Industry Experience

Lead Monkey has primarily worked within the Advertising & Marketing industry, focusing on lead generation through LinkedIn. Feedback highlights a lack of effective communication and personal engagement, leading to unsatisfactory outcomes—primarily connections without tangible business opportunities. The overall sentiment reflects disappointment due to unmet expectations and ineffective strategies. Potential clients in need of personalized consulting and impactful lead generation may find Lead Monkey's approach misaligned with their needs.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Lead Monkey's pricing has been perceived as lacking value, with one client stating that their investment resulted in no tangible outcomes, describing the experience as a 'waste of money.' Despite effective marketing strategies, the company failed to deliver meaningful results, leading to sentiments of disappointment. The client emphasized the need for more personal engagement and interaction, suggesting that the company's consulting approach was insufficient for achieving desired business outcomes.
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PCG Media Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stevenage, England

Services provided

12% Print Design

11% AR/VR Development

11% Customer Service Outsourcing +6 services

11% Customs brokerage

11% Direct Marketing

11% Document Digitization & Management

11% Graphic Design

11% Mobile App Development

11% Warehousing & Distribution

PCG Media Group is a print design company. Their team is in Dublin, Ireland and Stevenage, England. The firm specializes in Print Design and Direct Marketing.
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Stevenage, England

Kings Court Business Centre
Stevenage, England SG1 2NG
10 - 15

0441438500073

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Connect First

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kirkcaldy , Scotland

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Connect First is a call center. Their small team is in Kirkcaldy , Scotland. Their team offers Call Center Services and Customer Service Outsourcing.
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salesmentor

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

London, England

Services provided

30% Business Consulting

25% Sales Outsourcing

20% Corporate Training & Coaching +3 services

10% Content Marketing

10% Email Marketing

5% Recruiting

Business Consulting company salesmentor was founded in 2021. The team specializes in Business Consulting and Sales Outsourcing.
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GoResponse

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sittingbourne, England

Services provided

100% Call Center Services

GoResponse is a midsize call center headquartered in Sittingbourne, England. The team focuses on Call Center Services.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Top Customer Service

2 AnswerForce

3 A-SALES AB

4 Quantanite

5 SalesAR

6 Virtual Sales Limited

7 Verbatim Virtual Receptionists

8 The Contact Company

9 AnswerConnect

10 memoryBlue

11 Datapowerhub

12 SmartPA

13 Arise

14 SunTec India

15 Excelerate360 Ltd

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 United Kingdom BPO Services

Top Customer Service

$1,000+

Undisclosed

250 - 999

London, England

Ability to deliver

34.8/40.0

20/20 Reviews

8.6/10 Clients & Experience

6.2/10 Market Presence

Service focus

100% Back Office Outsourcing

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AnswerForce

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Ability to deliver

31.2/40.0

14.6/20 Reviews

8.3/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
A-SALES AB

$1,000+

< $25 / hr

50 - 249

London, England

Ability to deliver

38.7/40.0

19.8/20 Reviews

10/10 Clients & Experience

8.9/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

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Quantanite

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Ability to deliver

30.3/40.0

15.6/20 Reviews

7.6/10 Clients & Experience

7.1/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

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SalesAR

$1,000+

< $25 / hr

50 - 249

London, England

Ability to deliver

37.9/40.0

20/20 Reviews

10/10 Clients & Experience

7.9/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

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Virtual Sales Limited

$1,000+

$100 - $149 / hr

10 - 49

Horsham , England

Ability to deliver

37.6/40.0

18/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

100% Back Office Outsourcing

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Verbatim Virtual Receptionists

$1,000+

< $25 / hr

10 - 49

Thatcham , England

Ability to deliver

32.5/40.0

15.6/20 Reviews

8.5/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

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The Contact Company

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead , England

Ability to deliver

24.7/40.0

16.2/20 Reviews

2.7/10 Clients & Experience

5.8/10 Market Presence

Service focus

100% Back Office Outsourcing

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AnswerConnect

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Ability to deliver

24.5/40.0

15/20 Reviews

1/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

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memoryBlue

$5,000+

Undisclosed

250 - 999

Fleet, England

Ability to deliver

32.1/40.0

15.2/20 Reviews

8.4/10 Clients & Experience

8.4/10 Market Presence

Service focus

40% Back Office Outsourcing

60% Other

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Datapowerhub

$10,000+

< $25 / hr

250 - 999

London, England

Ability to deliver

28.8/40.0

16.2/20 Reviews

8/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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SmartPA

$1,000+

< $25 / hr

250 - 999

Edinburgh , Scotland

Ability to deliver

24.1/40.0

16.2/20 Reviews

7.9/10 Clients & Experience

0/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

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Arise

$250,000+

$25 - $49 / hr

250 - 999

Leeds, England

Ability to deliver

23/40.0

15.2/20 Reviews

0/10 Clients & Experience

7.8/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

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SunTec India

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Ability to deliver

36.7/40.0

18.6/20 Reviews

8.4/10 Clients & Experience

9.7/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

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Excelerate360 Ltd

$5,000+

$50 - $99 / hr

50 - 249

Hitchin, England

Ability to deliver

31.9/40.0

16.4/20 Reviews

9.5/10 Clients & Experience

6/10 Market Presence

Service focus

100% Back Office Outsourcing

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PREMIUMHELP

$1,000+

< $25 / hr

250 - 999

Manchester, England

Ability to deliver

23.3/40.0

16.2/20 Reviews

2.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
Paragon Sales Solutions

$1,000+

$25 - $49 / hr

10 - 49

Countesthorpe, England

Ability to deliver

31.4/40.0

18.2/20 Reviews

6.4/10 Clients & Experience

6.8/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Opus Technology

$25,000+

$300+ / hr

50 - 249

Reigate, England

Ability to deliver

33.5/40.0

14.8/20 Reviews

9.2/10 Clients & Experience

9.5/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Face for Business

Undisclosed

Undisclosed

10 - 49

Burscough, England

Ability to deliver

22.3/40.0

15.6/20 Reviews

0.4/10 Clients & Experience

6.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
NICE inContact

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Ability to deliver

18.4/40.0

12.4/20 Reviews

0/10 Clients & Experience

6/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Sopro

$1,000+

Undisclosed

250 - 999

Brighton and Hove, England

Ability to deliver

23.1/40.0

17.4/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Riseup Labs

$5,000+

< $25 / hr

250 - 999

London, England

Ability to deliver

35/40.0

17/20 Reviews

10/10 Clients & Experience

8.1/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Abacus Cambridge Partners

Undisclosed

Undisclosed

50 - 249

London, England

Ability to deliver

32/40.0

15.8/20 Reviews

8.2/10 Clients & Experience

8/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
GLO

$1,000+

$50 - $99 / hr

10 - 49

Ipswich, England

Ability to deliver

35.5/40.0

16.2/20 Reviews

10/10 Clients & Experience

9.3/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

View Profile Visit Website
Friday Solved

$1,000+

$300+ / hr

2 - 9

London, England

Ability to deliver

33.7/40.0

18/20 Reviews

10/10 Clients & Experience

5.7/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Flat Rock Technology

$25,000+

$50 - $99 / hr

250 - 999

London, England

Ability to deliver

28.3/40.0

15.4/20 Reviews

7.2/10 Clients & Experience

5.6/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
RevOps Finder

$1,000+

$25 - $49 / hr

10 - 49

Crewe, England

Ability to deliver

21.9/40.0

16.2/20 Reviews

1.7/10 Clients & Experience

4/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Medical PA

Undisclosed

$25 - $49 / hr

10 - 49

Harlow, England

Ability to deliver

20.1/40.0

14.6/20 Reviews

1.4/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
CALLCARE

$1,000+

< $25 / hr

250 - 999

London, England

Ability to deliver

16.3/40.0

1.6/20 Reviews

7.6/10 Clients & Experience

7.1/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
ReveGro

$1,000+

$50 - $99 / hr

10 - 49

Crewe, England

Ability to deliver

21/40.0

15.2/20 Reviews

1.8/10 Clients & Experience

4/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website

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List of the Top United Kingdom BPO Services

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TECHSPEED INC is very responsive

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Staff Augmentation for Title & Escrow Company

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Virtual Assistance for Financial Advisory & Consulting Firm

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Lead Gen & Email Marketing for Web Dev & Design Agency

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HelpSquad is very responsive

Reviews mention Exceeds expectations

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Reviewed 1 time in the past 6 months

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Reviews mention Efficient

Back Office Outsourcing for Creative Agency

Reviewed 3 times in the past 6 months

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Reviews mention Autonomous

BPO Services for Tech Company

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Reviews mention Great team

Customer Service Outsourcing for EdTech Company

Reviewed 1 time in the past 6 months

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Reviews mention Puts the customer first

Staff Augmentation for Media Company

Reviewed 1 time in the past 6 months

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List of the Top 15 United Kingdom BPO Services