Top BPO Companies in the United Kingdom

Ratings Updated: March 30, 2026

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15 Leaders 15 Contenders

688 Companies

Region: United Kingdom

List of the Top United Kingdom BPO Services

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What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves United Kingdom

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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JG Virtual

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Crewe, England

Services provided

80% Back Office Outsourcing

10% Customer Service Outsourcing

10% Transcription

JG Virtual is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Transcription and were founded in 2009. The company is headquartered in Crewe, England.
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4Marketing

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Portsmouth, England

Services provided

25% Direct Marketing

20% Event Marketing

20% Marketing Strategy +3 services

15% Market Research

10% Call Center Services

10% Sales Outsourcing

4Marketing is a Direct Marketing company launched in 2011. The team offers Direct Marketing and Marketing Strategy.
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Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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Reviews mention Trustworthy
Clients consistently describe Remote CoWorker as a trustworthy partner, highlighting their professionalism and responsiveness. One client noted the remarkable talent and dedication of their assigned virtual assistant, stating she exceeded all expectations. Another emphasized the company's integrity, expressing confidence in their ability to address concerns promptly. Overall, the sentiment reflects a strong trust in Remote CoWorker's capabilities and commitment to quality service.

Back-Office Services for Seafood Business

4.5 Feb 20, 2024

We expect more professionalism from some of the managers. I hope they are the ones to lead more by example, especially with how they treat their VAs. Other than that, we find the company trustworthy.
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Back Office Outsourcing for Event Planning Co

4.0 Mar 12, 2025

The company's response was positive and they were described as trustworthy. Overall, they did well.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.
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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves United Kingdom

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Communicative
Clients consistently praise HelpSquad for their exceptional communication skills. One client highlighted the promptness and attention to detail displayed by the entire team, from sales to account management. They noted that tasks are completed on time and issues are resolved swiftly, reflecting the team's responsiveness to feedback. Overall, the sentiment regarding communication is overwhelmingly positive, emphasizing HelpSquad's commitment to effective client interactions.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves United Kingdom

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Exceeds expectations
Select VoiceCom has consistently exceeded client expectations, evidenced by their ability to double annual sales from $4M to $8M. Clients commend their reliability in project management, noting they deliver on time and go above and beyond in recruitment, campaign management, and training. One client highlighted the exceptional quality of service and commitment to team culture, stating, 'They always bend over backwards for us even in the most difficult times like COVID lockdowns.' Overall, sentiment reflects high satisfaction and trust.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Gray Matters

Not yet reviewed

$5,000+

$200 - $300 / hr

10 - 49

London, England

Services provided

20% Application Management & Support

20% Event Marketing

20% Public Relations +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Gray Matters, a public relations firm, specialize in Public Relations and Event Marketing. They were founded in 2018.
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Metric Central

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Warwick, England

Services provided

50% Email Marketing

25% Call Center Services

25% Direct Marketing

Launched in 2019, Metric Central is a small Email Marketing company. Their team provides Email Marketing and Direct Marketing.
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Turnaround Hospitality

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

LONDON, England

Services provided

50% Business Consulting

10% Back Office Outsourcing

10% Corporate Training & Coaching +6 services

10% E-Commerce Development

10% Financial Consulting

5% HR Consulting

3% Recruiting

1% PEO/Employee Leasing

1% Staffing

Turnaround Hospitality, a Business Consulting company, is based in LONDON, England. Their services include Business Consulting and Back Office Outsourcing.
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Phoenix 24-7

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Aberdeen , Scotland

Services provided

100% Call Center Services

Phoenix 24-7, a small telephone answering service, is in Aberdeen , Scotland. The team specializes in Call Center Services.
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Zoom Answer Call

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cambridge , England

Services provided

100% Call Center Services

Zoom Answer Call is a telephone answering service. They are located in Cambridge , England and have small team. They specialize in Call Center Services.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves United Kingdom

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves United Kingdom

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves United Kingdom

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceeds expectations
Clients have consistently reported that Big Outsource exceeds expectations, highlighting their exceptional project management and responsiveness. For instance, one client noted a 40% reduction in response times and a 20% improvement in customer satisfaction, attributing this success to Big Outsource's tailored approach and commitment to excellence. Another client emphasized their deep understanding of unique business needs, stating they deliver precisely what is required, thereby enhancing operational efficiency and customer satisfaction.

Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly. Their attention to detail and ability to deliver outstanding customer support truly set them apart.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Anserve

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Kirton in Lindsey, England

Services provided

100% Call Center Services

Anserve is a small Kirton in Lindsey, England-based call center company. Their services include Call Center Services.
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Virtual VIP Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dunbartonshire, Scotland

Services provided

100% Call Center Services

Virtual VIP Ltd is a Dunbartonshire, Scotland-based call center. They specialize in Call Center Services.
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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves United Kingdom

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

See all 23 projects
Reviews mention Reliable
Clients have consistently described Remote Team Solutions as organized, reliable, and responsive, highlighting their effective project management and integration into client teams. One client noted, 'They’re incredibly organized, reliable, and easy to work with,' which reflects the overall sentiment of dependability. While there is room for improvement in ramp-up times, the feedback emphasizes their reliability as a key strength, contributing to increased productivity and customer retention.

Call Center Services for Pest Control Company

5.0 Apr 23, 2022

Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Cleardata UK

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Blyth, England

Services provided

100% Back Office Outsourcing

Established in 2000, Cleardata UK, a small Back Office Outsourcing company, is based in Blyth, England and Flintshire, Wales. Their services include Back Office Outsourcing.
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pa4you

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cheshire, England

Services provided

100% Call Center Services

Pa4you, a small phone answering service, is in Cheshire, England. The team focuses on Call Center Services.
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My Virtual Assistant

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Winchester, England

Services provided

80% Back Office Outsourcing

10% Public Relations

10% Transcription

My Virtual Assistant is a Back Office Outsourcing company headquartered in Winchester, England. They focus on Back Office Outsourcing and Public Relations and were launched in 2003.
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Hythehopes

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Southend-on-Sea, England

Services provided

100% Back Office Outsourcing

Launched in 1999, Hythehopes is a small Back Office Outsourcing company in Southend-on-Sea, England. Their team offers Back Office Outsourcing.
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Involegal

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cardiff, Wales

Services provided

100% Back Office Outsourcing

Involegal is a small Back Office Outsourcing company headquartered in Cardiff, Wales. Their services include Back Office Outsourcing.
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NewGalexy

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Glasgow, Scotland

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company NewGalexy is in Glasgow, Scotland and London, England. The team focuses on Back Office Outsourcing.
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Zinc Group LTD

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Glasgow, Scotland

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% HR Consulting +1 service

25% Other IT Consulting and SI

Zinc Group LTD is a Back Office Outsourcing company. The Glasgow, Scotland-based company offers Back Office Outsourcing and Call Center Services.
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Obelisk Support

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

London, England

Services provided

100% Back Office Outsourcing

Established in 2010, Obelisk Support is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing.
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Assured Events

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Cheadle, England

Services provided

75% Back Office Outsourcing

25% Media Planning & Buying

Back Office Outsourcing company Assured Events is based in Cheadle, England. Their services include Back Office Outsourcing and Media Planning & Buying.
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Intelling Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wythenshawe, England

Services provided

70% Call Center Services

30% HR Consulting

Established in 2012, Intelling Ltd is a small Wythenshawe, England-based call center. Their services include Call Center Services and HR Consulting.
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Hudson House

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edinburgh , Scotland

Services provided

60% Call Center Services

40% Commercial Brokerage Services

Hudson House is a call center service. Their small team is in Edinburgh , Scotland. Their team focuses on Call Center Services and Commercial Brokerage Services.
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Syntax Secretarial Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edinburgh, Scotland

Services provided

100% Back Office Outsourcing

Based in Edinburgh, Scotland, Syntax Secretarial Solutions is a small Back Office Outsourcing company. Their services include Back Office Outsourcing.
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Team Telemarketing Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shirley, England

Services provided

60% Sales Outsourcing

40% Social Media Marketing

Team Telemarketing Ltd, a Sales Outsourcing company, specialize in Sales Outsourcing and Social Media Marketing. They were founded in 2000.
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Curral

4.9 10 reviews

$5,000+

$50 - $99 / hr

10 - 49

London, England

Services provided

100% Sales Outsourcing

Curral specializes in lead generation, telemarketing, and business development services, assisting clients in generating qualified leads and setting up discovery calls. Reviews consistently highlight Curral's quick results, professional project management, and effective communication. Clients appreciate their dedicated and responsive approach, transparent analytics, and ability to adapt strategies to meet specific business needs.

See all 10 projects
Reviews mention Helpful
Clients express high satisfaction with Curral's lead generation services, noting their tailored approach and deep understanding of business goals. One CEO highlighted Curral's effective strategy, resulting in high-quality leads and significant ROI. They appreciated the team's commitment, stating that Tom went the extra mile, providing support even on weekends. Overall, feedback indicates a strong sentiment of trust and effectiveness, with clients recommending transparency for optimal results.

Lead Gen. & Sales Process Refinement for App Developer

5.0 Apr 17, 2020

Tom went the extra mile and was always there if we needed anything. They really understood what our goals were and pitched the solution that we needed rather than the one that they wanted us to have. Don’t hide anything — just be straight with them, and they will know how to best help you. Tell them everything you’ve done in the past and the mistakes you’ve made when it comes to lead generation and what works. It will really help them craft the best solution for you.
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Industry Experience

Curral has demonstrated expertise across various industries, including Software, Environmental Services, Construction, Automotive, Business Services, Consulting, and Energy & Natural Resources. Reviewers highlight their strengths in lead generation, project management, and responsiveness. The sentiment is overwhelmingly positive, with clients appreciating Curral's tailored strategies, rapid results, and effective communication. Companies seeking growth in these sectors would benefit from Curral's proactive approach and commitment to understanding client-specific needs.
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Select Industry to see insights

Software Environmental Services Construction Automotive Business services Consulting Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Curral for their excellent value for money, often highlighting the company's competitive pricing and effective results. For instance, one client noted that Curral's services delivered significant ROI for a total spend of £20,000 to £25,000, resulting in over £200k in closed deals. Another client appreciated the flexibility and cost-effectiveness of outsourcing their lead generation, stating that Curral achieved desired outcomes at a fraction of the cost of hiring full-time staff. Overall, feedback reflects a strong sentiment of satisfaction regarding cost and value.
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Digital Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Birkenhead, England

Services provided

50% Digital Strategy

50% Sales Outsourcing

Digital Strategy and Sales Outsourcing company Digital Associates was founded in 2018. Headquartered in Birkenhead, England, the team specializes in Digital Strategy and Sales Outsourcing.
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LEADSCALE ENGINE

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

City of London, England

Services provided

75% Sales Outsourcing

25% Fulfillment

LEADSCALE ENGINE is a Sales Outsourcing company established in 2004. Based in City of London, England, the team specializes in Sales Outsourcing and Fulfillment.
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Headley Media Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

50% Content Marketing

50% Sales Outsourcing

Headley Media Ltd is a Content Marketing and Sales Outsourcing company. Founded in 2010, their team offers Content Marketing and Sales Outsourcing.
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The Linked People

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orpington, England

Services provided

100% Sales Outsourcing

The Linked People, a small Sales Outsourcing company, is headquartered in Orpington, England. The team focuses on Sales Outsourcing.
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TPL Digital

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Paulton, England

Services provided

25% Call Center Services

25% Content Marketing

25% Email Marketing +1 service

25% Sales Outsourcing

TPL Digital is a small Paulton, England-based Content Marketing company. The team focuses on Content Marketing and Email Marketing.
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Central Scanning

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Catshill, England

Services provided

50% Document Digitization & Management

50% Product Design

Central Scanning is a Product Design and Document Digitization & Management company headquartered in Catshill, England. The team provides Product Design and Document Digitization & Management.
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Red Volcano

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

60% Sales Outsourcing

40% BI & Big Data Consulting & SI

Red Volcano is a Sales Outsourcing company established in 2016. Their services include Sales Outsourcing and BI & big data consulting & SI.
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National IT Disposal

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stretford, England

Services provided

100% Document Digitization & Management

Located in Stretford, England, National IT Disposal is a small Document Digitization & Management company. The team focuses on Document Digitization & Management.
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SD Waste Paper Recycling Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

100% Document Digitization & Management

SD Waste Paper Recycling Centre is a Document Digitization & Management company. The Manchester, England-based firm was launched in 1988. Their team focuses on Document Digitization & Management.
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Shred-on-Site

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bury, England

Services provided

100% Document Digitization & Management

Headquartered in Bury, England and London, England, Shred-on-Site is a small Document Digitization & Management company. Their services include Document Digitization & Management.
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Pearl Scan Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

75% Document Digitization & Management

25% Cloud Consulting & SI

Pearl Scan Group is a Manchester, England-based Document Digitization & Management company. Their services include Document Digitization & Management and cloud consulting & SI.
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Ardent Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

100% Back Office Outsourcing

Ardent Support is a Back Office Outsourcing company founded in 2018. The firm offers Back Office Outsourcing, and is small.
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The iBOS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Birmingham, England

Services provided

100% Back Office Outsourcing

The iBOS is a Back Office Outsourcing company. The Dubai, United Arab Emirates-based agency was established in 2018. Their services include Back Office Outsourcing.
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Birmingham, England

204 Holy Road,
Birmingham, England B20 2BY
2 - 5

+44 7459 015027

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Kindico Digital Marketing Agency Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

50% Affiliate Marketing

50% Sales Outsourcing

Kindico Digital Marketing Agency Ltd is an Affiliate Marketing and Sales Outsourcing company founded in 2016. The team specializes in Affiliate Marketing and Sales Outsourcing.
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London, England

2 13 St Swithin's Ln
London, England EC4N 8AL

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The Assist Bay

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Croydon, England

Services provided

45% Finance & Accounting Outsourcing (FAO)

30% Back Office Outsourcing

25% Other

The Assist Bay, a Finance & Accounting Outsourcing (FAO) company, was launched in 2019. The small team specializes in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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ScattyVA

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Hounslow, England

Services provided

70% Search Engine Optimization

30% Back Office Outsourcing

ScattyVA is a SEO agency. Launched in 2024, their team specializes in Search Engine Optimization and Back Office Outsourcing.
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Novello Consulting

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Cardiff, Wales

Services provided

15% Business Consulting

15% CRM Consulting and SI

15% Call Center Services +4 services

15% IT Managed Services

15% Other IT Consulting and SI

15% Sales Outsourcing

10% Data Annotation Services

Founded in 2025, Novello Consulting is a small CRM consulting and SI company. Their services include CRM consulting and SI and Business Consulting.
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Nexus Healthcare

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

London, England

Services provided

20% Email Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Social media marketing company Nexus Healthcare offers Social Media Marketing and Email Marketing. They are headquartered in London, England.
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Dormant Company Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Luton, England

Services provided

80% Accounting

20% Document Digitization & Management

Launched in 2019, Dormant Company Services, a small Accounting company, is headquartered in Luton, England. Their services include Accounting and Document Digitization & Management.
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SSCG Consulting

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

Birmingham, England

Services provided

60% Business Consulting

20% Market Research

10% Call Center Services +1 service

10% Marketing Strategy

SSCG Consulting is a Birmingham, England-based Business Consulting company. They provide Business Consulting and Market Research.
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Vector Recruitment Solutions

Not yet reviewed

$1,000+

$300+ / hr

2 - 9

Crawley, England

Services provided

30% Business Consulting

20% Direct Marketing

20% Public Relations +2 services

20% Sales Outsourcing

10% Other

Vector Recruitment Solutions is a Business Consulting company founded in 2018. The team specializes in Business Consulting and Direct Marketing and is based in Crawley, England and London, England.
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CloudClevr

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Stratford-Upon-Avon, England

Services provided

25% Call Center Services

25% Cybersecurity

25% IT Strategy Consulting +1 service

25% Unified Communications Consulting & SI

IT strategy consulting company CloudClevr was founded in 2024. In Stratford-Upon-Avon, England, the team specializes in IT strategy consulting and unified communications consulting & SI.
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Thaver

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

London, England

Services provided

25% Business Consulting

25% Corporate Training & Coaching

25% Fractional CFO Services +1 service

25% Sales Outsourcing

Thaver, a Business Consulting company, was launched in 2025. The company offers Business Consulting and Corporate Training & Coaching, and is small.
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Tasker Base

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Glasgow, Scotland

Services provided

10% SMS Marketing

10% Sales Outsourcing

10% Search Engine Optimization +14 services

5% Back Office Outsourcing

5% Call Center Services

5% Content Marketing

5% Customer Service Outsourcing

5% E-Commerce Development

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% Logo

5% Mobile & App Marketing

5% Print Design

5% Social Media Marketing

5% Web Design

5% Web Development

Tasker Base is a SMS Marketing company. Their small team of employees is located in Glasgow, Scotland. Their team specializes in SMS Marketing and Search Engine Optimization.
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c2o

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

Willenhall, England

Services provided

5% Branding

5% Call Center Services

5% Content Marketing +17 services

5% Customer Service Outsourcing

5% Digital Strategy

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Consulting

5% Logo

5% Market Research

5% Marketing Strategy

5% Other Digital Marketing

5% Pay Per Click

5% Print Design

5% Sales Outsourcing

5% Search Engine Optimization

5% Social Media Marketing

5% UX/UI Design

5% Web Design

C2o, a midsize branding agency, is headquartered in Willenhall, England. Their services include Branding and Market Research.
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Juggle Outsourcing Limited

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

fareham, England

Services provided

25% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

15% Accounting +8 services

5% Branding

5% Business Consulting

5% Email Marketing

5% Market Research

5% Sales Outsourcing

5% Search Engine Optimization

5% Social Media Marketing

5% Web Design

Finance & Accounting Outsourcing (FAO) company Juggle Outsourcing Limited was established in 2019. The company provides Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Future Faced Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

West End, England

Services provided

25% Email Marketing

25% Sales Outsourcing

25% Search Engine Optimization +1 service

25% Web Design

Established in 2022, Future Faced Ltd, a small Email Marketing company, is in West End, England. Their services include Email Marketing and Search Engine Optimization.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Top Customer Service

2 AnswerForce

3 A-SALES AB

4 Quantanite

5 SalesAR

6 Virtual Sales Limited

7 Verbatim Virtual Receptionists

8 The Contact Company

9 AnswerConnect

10 memoryBlue

11 Datapowerhub

12 SmartPA

13 Arise

14 SunTec India

15 Excelerate360 Ltd

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 United Kingdom BPO Services

Top Customer Service

$1,000+

Undisclosed

250 - 999

London, England

Ability to deliver

34.8/40.0

20/20 Reviews

8.6/10 Clients & Experience

6.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
AnswerForce

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Ability to deliver

31.2/40.0

14.6/20 Reviews

8.3/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
A-SALES AB

$1,000+

< $25 / hr

50 - 249

London, England

Ability to deliver

38.7/40.0

19.8/20 Reviews

10/10 Clients & Experience

8.9/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Quantanite

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Ability to deliver

30.3/40.0

15.6/20 Reviews

7.6/10 Clients & Experience

7.1/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
SalesAR

$1,000+

< $25 / hr

50 - 249

London, England

Ability to deliver

37.9/40.0

20/20 Reviews

10/10 Clients & Experience

7.9/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Virtual Sales Limited

$1,000+

$100 - $149 / hr

10 - 49

Horsham , England

Ability to deliver

37.6/40.0

18/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Verbatim Virtual Receptionists

$1,000+

< $25 / hr

10 - 49

Thatcham , England

Ability to deliver

32.5/40.0

15.6/20 Reviews

8.5/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
The Contact Company

Undisclosed

Undisclosed

1,000 - 9,999

Birkenhead , England

Ability to deliver

24.7/40.0

16.2/20 Reviews

2.7/10 Clients & Experience

5.8/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
AnswerConnect

Undisclosed

Undisclosed

1,000 - 9,999

Edinburgh, Scotland

Ability to deliver

24.5/40.0

15/20 Reviews

1/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
memoryBlue

$5,000+

Undisclosed

250 - 999

Fleet, England

Ability to deliver

32.1/40.0

15.2/20 Reviews

8.4/10 Clients & Experience

8.4/10 Market Presence

Service focus

40% Back Office Outsourcing

60% Other

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Datapowerhub

$10,000+

< $25 / hr

250 - 999

London, England

Ability to deliver

28.8/40.0

16.2/20 Reviews

8/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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SmartPA

$1,000+

< $25 / hr

250 - 999

Edinburgh , Scotland

Ability to deliver

24.1/40.0

16.2/20 Reviews

7.9/10 Clients & Experience

0/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

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Arise

$250,000+

$25 - $49 / hr

250 - 999

Leeds, England

Ability to deliver

23/40.0

15.2/20 Reviews

0/10 Clients & Experience

7.8/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

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SunTec India

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Ability to deliver

36.7/40.0

18.6/20 Reviews

8.4/10 Clients & Experience

9.7/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

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Excelerate360 Ltd

$5,000+

$50 - $99 / hr

50 - 249

Hitchin, England

Ability to deliver

31.9/40.0

16.4/20 Reviews

9.5/10 Clients & Experience

6/10 Market Presence

Service focus

100% Back Office Outsourcing

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PREMIUMHELP

$1,000+

< $25 / hr

250 - 999

Manchester, England

Ability to deliver

23.3/40.0

16.2/20 Reviews

2.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

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Paragon Sales Solutions

$1,000+

$25 - $49 / hr

10 - 49

Countesthorpe, England

Ability to deliver

31.4/40.0

18.2/20 Reviews

6.4/10 Clients & Experience

6.8/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

View Profile Visit Website
Opus Technology

$25,000+

$300+ / hr

50 - 249

Reigate, England

Ability to deliver

33.5/40.0

14.8/20 Reviews

9.2/10 Clients & Experience

9.5/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Face for Business

Undisclosed

Undisclosed

10 - 49

Burscough, England

Ability to deliver

22.3/40.0

15.6/20 Reviews

0.4/10 Clients & Experience

6.3/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
NICE inContact

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Ability to deliver

18.4/40.0

12.4/20 Reviews

0/10 Clients & Experience

6/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Sopro

$1,000+

Undisclosed

250 - 999

Brighton and Hove, England

Ability to deliver

23.1/40.0

17.4/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Riseup Labs

$5,000+

< $25 / hr

250 - 999

London, England

Ability to deliver

35/40.0

17/20 Reviews

10/10 Clients & Experience

8.1/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

View Profile Visit Website
Abacus Cambridge Partners

Undisclosed

Undisclosed

50 - 249

London, England

Ability to deliver

32/40.0

15.8/20 Reviews

8.2/10 Clients & Experience

8/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
GLO

$1,000+

$50 - $99 / hr

10 - 49

Ipswich, England

Ability to deliver

35.5/40.0

16.2/20 Reviews

10/10 Clients & Experience

9.3/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

View Profile Visit Website
Friday Solved

$1,000+

$300+ / hr

2 - 9

London, England

Ability to deliver

33.7/40.0

18/20 Reviews

10/10 Clients & Experience

5.7/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Flat Rock Technology

$25,000+

$50 - $99 / hr

250 - 999

London, England

Ability to deliver

28.3/40.0

15.4/20 Reviews

7.2/10 Clients & Experience

5.6/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
RevOps Finder

$1,000+

$25 - $49 / hr

10 - 49

Crewe, England

Ability to deliver

21.9/40.0

16.2/20 Reviews

1.7/10 Clients & Experience

4/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Medical PA

Undisclosed

$25 - $49 / hr

10 - 49

Harlow, England

Ability to deliver

20.1/40.0

14.6/20 Reviews

1.4/10 Clients & Experience

4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
CALLCARE

$1,000+

< $25 / hr

250 - 999

London, England

Ability to deliver

16.3/40.0

1.6/20 Reviews

7.6/10 Clients & Experience

7.1/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
ReveGro

$1,000+

$50 - $99 / hr

10 - 49

Crewe, England

Ability to deliver

21/40.0

15.2/20 Reviews

1.8/10 Clients & Experience

4/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website

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