Features

App Platforms

  • Mobile Web
  • Native iPhone
  • Native Android
  • Native iPad

Development Tools

  • Full Application Customization

Location Services

  • GPS Directions.To lead people right to your location.
  • Geo-fenced push notifications. 

App Management

  • Music Player. If you want to promote your band, your app can become a mobile listening station.
  • Video. Make the most of your YouTube channel and import video into your app.
  • Image Galleries. A photo album of your business. Program Integration. Your app can work seamlessly with a huge variety of your favorite apps and tools.

Integrations

mCommerce

  • Loyalty Program. Reward your regulars.
  • Mobile Shopping Cart. Customers can submit orders directly through your app.

Vertical Features

  • Restaurants
  • Gym
  • Spa
  • Bars
  • Clubs
  • Lawyers
  • Doctors

Deployment

What's services are included in the Bizness Apps creation process?

  • Submission to the app store(s) of your choice
  • Lifetime support and maintenance of your app
  • Regular updates and improvements to your app
  • A powerful CMS account to update your app, instantly, at any time.

Pricing

Basic info

 
Free trial
 
Variable
 

1-month minimum contract

 
Monthly subscription
Annual subscription
  • Mobile apps - Contact vendor
  • White label reseller - $249/mo
Vendor Pricing

Reviews

4.7
173 reviews
Sort by
 
Online Review
Apr 10 2017

App Maker Specialist for HVAC-Services Companies

5.0

Features: 
4.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
See More
the reviewer
 
More than $1000/mo. spend
 
Marketing
 
Sole Proprietor
 
Colorado Springs, Colorado
President, Mobile App Designz
Aaron Ayotte
 
Verified
The Review
Recommendations

Bizness Apps is the platform of choice for a marketing company that offers apps as a competition differentiator. Frequently utilized features include coupons, scheduling, notifications, and service reviews. The ability to provide clients with apps has led to increased revenue and broader recognition. The Bizness Apps platform comes with excellent support, including responsive assistance and software training, and their available features are more than sufficient.

Background

Introduce your business and what you do there.

I've been an entrepreneur for nearly 10 years.  About four years ago, I shifted gears and started a marketing company, offering other business clients search engine optimization services and the mobile apps to help them differentiate themselves from their competition. We have since focused on the heating and air conditioning industry niche, building mobile apps for repair contractors all around the country.

Solution

What business challenge were you trying to address with Bizness Apps?

We have used Bizness Apps for various niches, from restaurants to hair salons. We have started to focus on the heating-and-air contracting world, which makes up the majority of our current customers.

What is the ideal business use for Bizness Apps? What sort of project might not be a good fit?

With any home service provider, the challenge is not only getting leads but hanging on to them after the sale. By default, we built in rewards programs and physical coupons, and use the review builder from Bizness Apps’ marketplace in order to help dealers get Google Reviews from customers. Reviews are somewhat of a difficult thing to obtain from customers. There are different software packages which can help the process, but, at the end of the day, the customer needs to be authenticated with a login. People usually delete emails asking for reviews, so, presenting the customer with a tool at their home when they’re at their happiest, right after the contractor has finished being the hero, is hugely beneficial.

The apps are downloaded and used both by customers and the service providers. It’s important for a technician to have the app on their phone so that they can demonstrate its functionality, but we also coach them on different processes for getting customers to install the apps as well. Not everyone will, but this is the nature of mobile apps. Of those that do, they appreciate the ability to get value from coupons, discounts and so on.

The focus is to get the customer to install the app on their own device, since it enables the contractor to stay connected to them through push notifications and other things throughout the year, versus just being stuck wondering if the customer will ever call back for future service.

How did you come to choose Bizness Apps?

I’ve been using Bizness Apps since the beginning of the service. I was introduced to them by a friend around four years ago. I also investigated the prospect of mobile apps in general and decided if I wanted to make this a part of my company. I knew that there were many different tools on the market, but I didn’t want to get bogged down with 15 different choices, so I just went with Bizness Apps. They’ve been great.

What cost factors should be considered when using Bizness Apps?

Cost is a factor no matter what we’re choosing. It depends on the model of the business, but I’ve found Bizness Apps to be very economical. They provide a ton of value for what we have to pay every month, and there are different plans available for different volumes. As we grew as a company and added more apps, coming to around 96 in the marketplace at this time, our subscription changed accordingly. We have quite a big profit margin with the customer base, so I’m very happy.

My understanding is that there are different levels for resellers. I was part of Bizness Apps’ entry plan, out of which I received a set number of apps. As I installed more, I graduated to a bigger program, which made the cost-per-app even lower.

Paying one year in advance also provides a couple of months free, bringing the app cost down to around $5 or $6 per month. I haven’t done this, but there are still different programs.

Results

Could you share any statistics or metrics from your use of Bizness Apps?

Looking at our analytics across the company, I would have to measure each and every account. I don’t have data for the entire app network, but I can say that we’ve had huge success on an individual basis.

For one client, we reached a couple thousand users in the first three months. We grew that over the course of a couple of years until, at its peak, the app was being used by around 8,000 users.

We built an app for a mall in Denver and attracted a lot of users quickly through social media. We reached around 2,500 without even paying attention. The app let people share pictures and messages, as well as receive deals with multiple places. From a logistics standpoint, it wasn’t near our market, so we shut it down.

On the heating-and-air side, I don’t have any numbers, but the apps have been pretty successful.

Experience

Have you had interactions with any of their support team or support resources?

Their support is awesome beyond description. Bizness Apps’ team responds within minutes, and I can call them, whereas I could only email them initially. I’ve never had a problem in this area.

From the beginning, Bizness Apps has been extremely supportive, providing all the needed training about how to use the software, how to sell apps in the marketplace, as well as providing marketing materials that I could print and use on sales calls.  When we build the apps, we find that our customers like the scheduling forms, digital coupons, rewards programs, and the ability to get reviews from their customers on-site.  Adding apps to our offerings has not only helped us get a foot in the door, but it has increased our revenue substantially.

Pros

The best parts of the Bizness Apps offering are the ease of use and the available training and support. I would recommend users utilize all the tools and support that Bizness Apps provides. The solution is really built to be turn-key and can help you start a real mobile apps business tomorrow. 

Cons

Is there anything Bizness Apps could have improved or done differently?

Sometimes, they are slow to respond to suggestions in future updates. I get feedback all the time about the app’s ability to track sharing. Rewarding customers for referring a business in the HVAC space, for example, would be beneficial. I know it’s more of a limitation of the two app stores, simply because users don’t provide contact information upon installation. They do have accounts on the Google and Apple platforms, but the identity information is protected, so there are limitations in a dealer’s ability to have access to a user’s information. It has been well-received as a development suggestion, but it may not be achievable.

Tying in texting would be another addition, since that’s a powerful channel. We want to keep users inside the application, and not give them a reason to exit, but we can’t dispute the power of texting. We put in a scheduling form which customers can fill when they need non-emergency services. That is sent to the company in the form of an email, but also texting the owner would be great.

Overall, I haven’t heard a lot of feedback from upset customers. I’ve been more than able to satisfy my customer base with the number of features provided by Bizness Apps.

5.0
Overall Score
  • 4.0 Features
    Nothing’s perfect, but I can understand that Bizness Apps is somewhat limited by the app store rules.
  • 5.0 Ease of Use
    It's super easy.
  • 5.0 Support
    I would rate their support even higher I could.
  • 5.0 Willing to Refer
    I’ve referred them before, and people have started using Bizness Apps as a result.
 
Client Interview
Mar 13 2017

Cost Effective Marketing with Improving Service

4.0

Features: 
4.0
Ease of use: 
3.5
Support: 
4.5
Willing to refer: 
3.5
See More
the reviewer
 
$251 - $1000/mo. spend
 
Marketing
 
1-10 Employees
 
Burr Ridge, Illinois
Manager, Referral Automation Solution
 
Verified
The Review
Recommendations

I would recommend Bizness Apps for any small businesses or marketing teams for small businesses.

Background

Introduce your business and what you do there.

We are a small tech company and I am the marketing and operations manager. We have a lot of clients who are looking for mobile apps, and with customers on the go now more than ever, Bizness Apps has been a great tool at a great price for both our clients and us to utilize.

Our clients need a mobile presence, especially for their customers to submit referrals since they are always on the go.

Solution

Was your company considering other tools? Why choose this company?

There is no other solution like this out there right now, at least based on our research.

What is the ideal project to use the app builder for?

We have dealerships and insurance clients. These apps made with Bizness Apps can do everything they need, and the expense makes sense for our clients.

What cost factors should clients be aware of when considering this tool?

Quality is helpful but we think the product is cost effective.

Results

Can you share any success, metrics, or overall results of your implementation of this app software?

We see about 71% of our client’s customers submit their referrals through the mobile app and not the landing page.

Features

Were there any software features/tools that you were really impressed by?

I like that the builder is easy to use and friendly. The sharing aspect is useful. It’s extremely easy to set up and design your own apps with just a little bit of trial and error.

Looking back, are there any areas of the software that you feel could be added or improved upon?

I think that if it had more integration features, especially for pulling the app analytics, it would be much more useful. We have to manually get the app analytics for our clients rather than populating them into our own dashboard.

Have you had a positive or negative experience utilizing their support resources?

I think the support staff does a very good job. A few years ago, they were all over the place a bit, but they’ve definitely stepped up their game and we usually get what we need.

4.0
Overall Score I think it gets the job done. Sometimes, it gets a little confusing with the lack of analytics, or when they forget to let you know when and why you should update your apps if something in their code changes.
  • 4.0 Features
    For the customers, it does everything that it needs to do, and the features do the job for marketing. However, sometimes the load time lags if the feature cannot be integrated and you’re pulling from a mobile-friendly site.
  • 3.5 Ease of Use
    The functionality of actually creating and developing an app is easy. The submission process can be a bit confusing just because sometimes Apple or Google will deny your app.
  • 4.5 Support
    They have a very responsive support team. They weren’t as good a year or two ago, but they’ve gotten a lot better since then.
  • 3.5 Willing to Refer
    I’d refer them due to their cost effectiveness, but if someone was looking for a more impressive app, I’d suggest looking elsewhere because they’d need to build it in case more nativeness or deep integrations are needed. This is a good marketing tool app.
 
Online Review
Feb 20 2017

Community of DIY App Developers

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
See More
the reviewer
 
$251 - $1000/mo. spend
 
Marketing
 
Milwaukee, Wisconsin
Owner, Cultivating Sales
Melissa Blair
 
Verified
The Review
Recommendations

Bizness Apps doesn't require a contract, so try it and see how it works for you. Dive in head first. Join the Facebook group, ask questions, and also provide help when you can. It's a community.

Background

I recently started a mobile app development company and needed to find a platform to build our apps on. I researched a lot of different options but was looking for a company to partner with, not just provide the platform. I have worked with a couple of other software tools like Bizness Apps but they didn't compare. The reason I am not leaving them is because of the community they've built and the way that the CEO interacts with everyone. That shows a real commitment!

Experience

I've been working with Bizness Apps for a few months and am highly impressed. I've tried other software like it and they don't compare.

I chose Bizness Apps because of their commitment to helping their customers learn and grow their businesses. They provide a private Facebook group where the CEO often comments and asks questions to learn more about what we need.

Pros

It's easy to use. They are always upgrading and innovating, and they provide lots of help. I also like all the training and tools they provide.

Cons

I would like to see some of the tools updated but I know those are coming very soon. I get impatient. A new version is coming out soon and while I don't dislike anything, I am sure I will be impressed with their new version.

5.0
Overall Score A+
  • 5.0 Features
    I love how easy it is to use and all the additional white label tools they provide.
  • 5.0 Ease of Use
    I know I could have my teenager use it if I could get her to sit down for an hour.
  • 5.0 Support
    There are a lot of ways to get help when you need it. Often times the CEO himself answers questions.
  • 5.0 Willing to Refer
 
Online Review
Jan 16 2017

Excellent Technology and Mobile Marketing Solution

5.0

Features: 
5.0
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
See More
the reviewer
 
$100,001 - $1,000,000/yr. spend
 
United Kingdom
CEO, Mobile App Company
The Review
Recommendations

Anyone who is looking for a white label mobile app solution needs the reassurance that they are partnering with the right company. As a company that has been working with Bizness Apps for over 4 years now, I can conclusively say that if you choose to work with them, you will benefit from probably the most powerful app building platform in the world. When you combine this with a truly amazing and innovative team, you will be hard pushed to find a better product and service.

Background

We are a mobile app company servicing customers around the world and we primarily focus on helping small to medium sized businesses leverage mobile technology to increase sales and customer loyalty. As the CEO of the company, I have worked very closely with Bizness Apps as our sole technology provider.

Experience

We chose to work with Bizness Apps after reviewing numerous white label solutions available in the market. It was clear that they had a head start in development and they offer an extensive library of advanced feature sets that set them apart from the rest of industry.

Pros

Where they have equally excelled is the backup and service they have delivered. They always respond to our support queries comprehensively and usually within a few hours. To sustain this level of continuous ongoing support year after year is truly impressive.

Cons

Their mobile app building platform is an incredibly powerful tool and it allows you to build sophisticated apps without any technical experience. I have personally witnessed the evolution of their platform and company, and they are continuously evolving and improving. We would love to be more aware of their development pipeline and give more market feedback.

Bizness Apps rolls out regular source code updates to make their platform more versatile and robust. This filters down to our end clients and gives us great confidence in selling their solutions. This is critical when going up against any competition.

5.0
Overall Score Bizness Apps is an inspirational company.
  • 5.0 Features
    Bizness Apps is a cutting edge platform with amazing feature sets.
  • 5.0 Ease of Use
    It's an intuitive and easy platform to use.
  • 5.0 Support
    They set the industry standard.
  • 5.0 Willing to Refer
    I refer their solutions regularly.
 
Client Interview
Dec 01 2016

Leisure Industry App Builder

4.5

Features: 
4.0
Ease of use: 
4.0
Support: 
5.0
Willing to refer: 
5.0
See More
the reviewer
 
$0 - $50/mo. spend
 
Hospitality and Leisure
 
2-10 Employees
 
New South Wales, Australia
Co-founder, App Dev Firm
Rohan Everingham
 
Verified
The Review
Recommendations

The templates are very valuable. They're built to serve a broad swath of the market, but greater customization would be appreciated as this could allow even greater productivity. The platform has the capacity to store a surprisingly large amount of information for each app.

Background

Introduce your business and what you do there.

We sell apps to businesses, while also offering 2 directory apps which support the local live music and wine industry in New South Wales. I am a co-founder of the company.

What challenge were you trying to address with Bizness Apps?

I find Bizness Apps to be a very good template app, working especially well in the leisure industry.

Solution

What is the ideal business use for Bizness Apps? What sort of project might not be a good fit?

Customer profiling is equally or more important than the technology, performing needs analysis within a business, in order to find out how the app can actually help market the business. Not all businesses need an app, so it's very important to discern which industry is a good fit. We provide a directory of 200 hotels in the region, and Bizness Apps is a very good platform for this. We also sell the template to solo businesses, which is a different market, requiring its own needs and customer analysis.

How did you come to choose Bizness Apps?

Although I came onboard with the company a bit later, I was in charge of building our 2 main apps. Bizness Apps is the only platform we've used. It provides a good range of tools, although we've argued that there should be some more intuitive functionalities integrated into Bizness Apps.

What cost factors should be considered when using Bizness Apps?

Our industry app comes with a monthly subscription for companies which want to be featured in it. We have a tiered price structure based on the amount of exposure a client requires. We have a setup cost of about $1,100 [1,500 AUD] for instance deployments of Bizness Apps, as well as a hosting fee of $45 [60 AUD] per month.

Results

Could you share any statistics or metrics from your use of Bizness Apps?

We've seen quite a bit of success with launching Bizness Apps for around 30 clients, but I can't provide quantifiable metrics.

What did you find most impressive about Bizness Apps?

I love the loyalty system offered by Bizness Apps; it brings a whole new dimension for companies, and it is a great incentive for them to operate on a one-on-one basis with customers. Architecturally speaking, there is a massive amount of information that can be placed into the app template. We have integrated 220 venues across the Newcastle region, each one with a link to its Facebook page and weekly updates.

Are there any areas Bizness Apps could improve?

Some of the bugs could be ironed out. We also wanted to have a front page which could be updated weekly, without a lot of data entry involved.

I know that Bizness Apps tried to tailor its solution to a broad range of customers. They're doing this well, but we'd like to see a customization service, even if it meant paying extra. There could also be some plug-ins for customizing certain functionalities, meeting the specific needs of our customers, and making the platform more intuitive. Resellers could benefit from this kind of integration.

Have you had interactions with any of their support team or support resources?

We have had a couple of interactions; the support was fine.

4.5
Overall Score I don't believe in perfection. If Bizness Apps keeps getting good feedback, they'll start resting on their laurels.
  • 4.0 Features
    I deduct a point because we'd like to see some additional functionalities. Even so, I realize that we're fortunate to have access to a platform that would cost $100,000 or above, if built from scratch.
  • 4.0 Ease of Use
  • 5.0 Support
  • 5.0 Willing to Refer
    By recommending Bizness Apps, I'm opening up competition for myself, but I would recommend the platform to end-users without hesitation.
 
Client Interview
Nov 29 2016

White Label App Creator for Customer Engagement Apps

5.0

Features: 
5.0
Ease of use: 
4.0
Support: 
5.0
Willing to refer: 
5.0
See More
the reviewer
 
$51 - $250/mo. spend
 
Design
 
2-10 Employees
 
Brentwood, Tennessee
Director, Green Hills Group
Beth Rogers
 
Verified
The Review
Recommendations

Push notifications are a key attribute. Training novices is not difficult. The changes made to the food ordering module have been a big improvement. 

Background

Can you provide a brief description of your company and the role that you play there?

We provide mobile apps for small businesses across the United States. We also provide social media marketing and web design, but apps are a way of allowing small companies to compete in today's market. I am the technical director of the company.

Solution

What business challenge were you trying to address with Bizness Apps?

I wanted to find a solution that would be easy to use, not only from a technical point of view, but also in terms of training. I used to teach design and computer graphics at a college level, but I wanted to find something that a regular person could use easily. Bizness Apps is great for this.

What is the ideal business use for Bizness Apps? What sort of project might not be a good fit?

I do not think anyone should avoid using Bizness Apps. The platform is suited for any kind of user due to its push notifications. Bizness Apps has implemented the ability to send 2,048 characters of direct content to any customer that has downloaded the app. This cannot be done through email or any other means.

How did you come to choose Bizness Apps?

I chose Bizness Apps because of the ease of use. I can quickly train someone for the platform, no matter if that person has computer knowledge or not. The graphics and the ability to create a good-looking app, instead of the standard links or listings on a front page was a factor.

What cost factors should be considered when using Bizness Apps?

There are cost factors that come with feature upgrades. We are working with 167 companies using Bizness Apps. We typically charge $199 per month, which includes our own fees.

Results

Could you share any statistics or metrics from your use of Bizness Apps?

Our clients use Bizness Apps for a number of different things. We are working with a radio station that has had 5,000 downloads on its app. They're using it for football games and all kinds of other things about which the people in the community can be notified.

Were there any software features or tools that impressed you?   

I like to find ways for the app to work for consumers, rather than for the company. Again, I have to mention push notifications. I also like the upgrades to our merchandising tab, especially for food ordering. Offline caching is amazing. Specifically, in the case of a pool vendor we work with, if the Internet access goes down, they still have access to PDFs.

Looking back, are there any areas of the software that you feel could be added or improved upon?  

I would like to see the merchandise tab have the same ability as the food ordering one, allowing for recurring orders to be saved.

Have you had interactions with any of their support team or support resources?

Bizness Apps' support team was in touch with us within 24 hours of making an inquiry. I've appreciated this.

5.0
Overall Score It's very easy, especially for someone in the graphics field, to jump in and have a look. Bizness Apps also provides little tours and tutorials on top of this.
  • 5.0 Features
    The food ordering tab and the push notifications have stood out to us. The share and direct call buttons are also amazing features.
  • 4.0 Ease of Use
    Some people may have a harder time grasping the platform, but we can help them along. It's not specifically a problem with Bizness Apps.
  • 5.0 Support
    Bizness Apps is back in touch with us within 24 hours.
  • 5.0 Willing to Refer
    I've recommended Bizness Apps to several people.
 
Client Interview
Nov 28 2016

Residual Income from White Label App Devopment

5.0

Features: 
5.0
Ease of use: 
4.5
Support: 
5.0
Willing to refer: 
5.0
See More
the reviewer
 
Web and App Design
 
Albuquerque, New Mexico
Founder, Evolution-WebMojo
Markus Romeo
 
Verified
The Review
Recommendations

Learning the ins and outs of the platform takes around 10 days but it is easy to use after that. Any issues that come about in the platform are resolved quickly. The video and recording feature-set is an area that could use further development.

Background

Introduce your business and what you do there.

Evolution-WebMojo Digital Marketing provides design and development services for technology platforms including web, mobile, and smart digital signs.

I am the owner of the company.

What challenge were you trying to address with Bizness Apps?

We were offering digital marketing and web design and wanted to add more services and features for our current clients. We were looking for a software that would be easy to use, learn, and maintain by clients, which Bizness Apps seemed to do. Since we came to work with them less than a year ago, using Bizness Apps has added another $30,000 to our bottom line.

We specifically wanted to integrate push notifications as a loyalty approach, and have clients use them as a one-stop-shop for messaging and reminding their own clients to come in and maintain rewards, while also keeping costs down. We used to use text messaging for this, which, although very valuable to our clients, became expensive. We can now save clients a lot of money, and also give referrals to Bizness Apps.

Solution

What is the ideal business use for Bizness Apps? What sort of project might not be a good fit?

Bizness Apps is the best choice for a person looking to start a small business, servicing the population in their area. It's a great software and concept which anyone can learn, get off of the ground, and into the technology game.

How did you come to choose Bizness Apps?

We looked at a couple of other options, but Bizness Apps seemed to be more user-friendly and more professional in the backend. I would rate them 5 stars for customer service.

What cost factors should white labelers be aware of when choosing to use Bizness Apps?

The minimum package is $300 per month, for 30 apps. We can buy single apps above this price point.

Results

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Bizness Apps has helped create a residual income for our company. Usually, a website build comes with a flat fee followed by a small monthly hosting fee. We have been able to charge between $1,500 and $2,500 per app designs and customization. Our average monthly fee ranges from $200 to $350 per app, so this has put a lot of money into our bottom line.

What did you find most impressive about Bizness Apps?

The ordering system for restaurants has opened the door for us to market with more clients of this type. Bizness Apps has significantly updated it, bringing in more functionalities for small restaurants which don't have expensive POS systems but still want to get into the online and mobile ordering field.

Are there any areas Bizness Apps could improve?

Bringing video in and offering the ability to record through the app, beyond YouTube and Video, would be a good addition. We've brought a third party to do this, which goes back to what's great about Bizness Apps: we can integrate other services into it. It's a sort of Swiss army knife of the digital age.

Have you had interactions with any of their support team or support resources?

Support has actually gotten better. I never wait more than 2 hours. If I email, even during weekends, I always receive a response within 2 hours, in the worst-case scenario.

5.0
Overall Score I've tested 5 other high-ranking solutions. Bizness Apps was the best in terms of ease of use, customer service, and back-office tools that can be integrated into the apps.
  • 5.0 Features
    Everything that a basic, small business would need, is there. The top-3 most important features are: loyalty and rewards, push notifications, and the personalization of the app itself for each client.
  • 4.5 Ease of Use
    It took us about a week and a half to really understand how to use the platform, which I would say was the hardest part. Other than that, it's easy to implement things within Bizness Apps. There are bug issues, but they've solved them quickly.
  • 5.0 Support
    I've received answers for everything I needed, and I was never left to figure things out for myself.
  • 5.0 Willing to Refer
    Bizness Apps is a great way to add additional monthly revenue. Every business needs this, and it's a great time to get into the industry.
 
Client Interview
Nov 23 2016

Graphic Designer & App Creator

5.0

Features: 
5.0
Ease of use: 
4.5
Support: 
5.0
Willing to refer: 
5.0
See More
the reviewer
 
Design
 
Sole Proprietor
 
Berlin, Germany
Sole Proprietor, Graphic Design Shop
 
Verified
The Review
Recommendations

Bizness Apps is an accessible solution for the small business market, especially for marketing and loyalty programs. The service booking feature has been a weakness that is now being prioritized for improvement.

Background

Can you provide a brief description of your company and the role that you play there?

We provide application services as well as graphic and interface design for businesses. I am the managing director of the company. I am in charge our day-to-day operations.

Solution

What was the business challenge your company was facing that initiated the need for this platform?

We don't have the skill sets for creating an application of the same complexity as Bizness Apps. We can offer the platform to different kinds of businesses, whether we're talking about restaurants, beauty salons, or gyms. Being able to provide software that is easy to use by both clients and our own company gives us a nice advantage.

What is the ideal business use for Bizness Apps? What sort of project might not be a good fit?

An agency that already has graphic design capabilities and an existing customer base will have an easy time using Bizness Apps. If they have to start from scratch, Bizness Apps is also an amazing software to use. It doesn't require any programming skills whatsoever. Clients need to be familiar with the marketing process, though. If they don't know how to sell the product, it can lead to problems. 

Restaurant businesses and beauty salons can benefit from using Bizness Apps as well as any other business that offers some kind of customer loyalty program. I find this to be one of the main features in the platform. There are many kinds of functionalities within Bizness Apps that can be adopted by businesses like digital QR coupons. Many businesses today are still using stamps on paper, so it can be a beneficial change for them.

On the contrary, if the user is targeting other businesses, as with the construction industry, I find that there is a lack of features within Bizness Apps. Many of my clients have asked me about measurements functionalities, for example, but I cannot provide this yet. I know that Bizness Apps is constantly working toward upgrading and creating features that can target new sectors.

How did you come to choose Bizness Apps?

We went through exhaustive research, trying to skip the middleman. I believe that we made the right choice. Bizness Apps is the most important provider of this kind, and they're constantly improving their product. The customer support is also outstanding, which is very important. This allows us to concentrate on the sales process.

What cost factors should be considered when using Bizness Apps?

The software itself is very cost-effective, compared to creating an app from scratch. The timeframe, skill sets, and costs cannot compare. The selling part does come with additional overhead. When offering this service to a customer, businesses also have to put in the necessary time for following up.

Results

Can you share any success, metrics, or overall results of your implementation of this platform?

Many of my customers had been looking to obtain their own apps. Due to the costs involved in this, small and medium-sized businesses couldn't go through with the initiative. Bizness Apps allows us to target those small customers that are highly eligible for the service. They have existing and recurring clients, which we can help retain through different kinds of loyalty programs, booking systems, electronic gift cards, merchant services, and so on.

What distinguishes Bizness Apps from other platforms?

I see Bizness Apps as being more than just a general app. It's a marketing platform that allows customers to integrate and synchronize their Facebook and other third-party social media accounts. This is a huge advantage, compared to other platforms. Bizness Apps also offers the opportunity for the end-users themselves to connect through their Facebook, thus reaching other potential customers.

Is there anything Bizness Apps could have improved or done differently?

The booking system needs to be improved, compared to similar offerings from competitors. I know that Bizness Apps is working on this.

Have you had interactions with any of their support team or support resources?

Their support is amazing. Bizness Apps has set a benchmark, and they're always improving. The team has a European staff and supports worldwide customers. I've adopted the same philosophy for my own customers.

5.0
Overall Score
  • 5.0 Features
    Compared to other software providers, Bizness Apps has set the benchmark. We cannot find any other platform with as wide a range of options, giving me the possibility to target different kinds of customers and generate more revenue.
  • 4.5 Ease of Use
    I deduct half a point because Bizness Apps needs to integrate some automation features within the platform. If I want to insert the same restaurant menu in multiple locations, for example, I cannot do it. The text needs to be added manually.
  • 5.0 Support
  • 5.0 Willing to Refer
    I would recommend Bizness Apps without a doubt, but users need to gather their own requirements for the platform beforehand.
 
Client Interview
Nov 22 2016

Web Designer Turned White Label Reseller

4.0

Features: 
4.5
Ease of use: 
4.0
Support: 
5.0
Willing to refer: 
5.0
See More
the reviewer
 
$51 - $250/mo. spend
 
Web Design
 
Canoga Park, California
Founder, Website and Marketing Svcs.
Cathy Campo
 
Verified
The Review
Recommendations

Push notifications increase targeted engagements. The food ordering service is convenient and inexpensive though any one restaurant will not have the audience reach that Grubhub or another centralizing service would have. Very reasonable learning curve. 

Background

Introduce your business and what you do there.

We provide marketing and web development.

What challenge were you trying to address with Bizness Apps?

After looking into the Bizness Apps platform, we decided to give it a try in order to add mobile apps to our offering.

We've been a Bizness Apps reseller since 2013. Over the course of these 3 years, they've worked hard on improving the platform and making resellers more successful. Many companies have white-label programs, but they don't care one way or the other about their clients. Bizness Apps' CEO [chief executive officer] has taken a very active role in updating the platform and making sure that we're getting training and various materials which can help us with our own clients.

Solution

What is the ideal business use for Bizness Apps? What sort of project might not be a good fit?

Bizness Apps is ideal for the average small business owner. If not enough effort is put into building an app, the result will be less than great. It's also necessary to have developer accounts with Google and Apple and upload the apps on their own. Most people won't know how to do this, and won't have the time to do it. In the end, they spend more money and time doing it themselves, than they would have if they paid someone to do it correctly.

There are other app-building companies which offer free apps initially, but after getting to a certain level, they demand payment for any kind of actual functionality. I've heard this from a couple of clients who learned the hard way. Business owners should do what they do best, and allow people like ourselves to handle apps on their behalf.

How did you come to choose Bizness Apps?

I have looked at other platforms but didn't find them to be as easy to learn and use as Bizness Apps. Their CEO won the Entrepreneurial Contest of CSU, Chico, which happens to be the college that my son attends. This built a bit of trust with me, showing that Bizness Apps is making an effort to move up the ranks. Other companies also gave me the impression that I would be nickel-and-dimed along the way. Bizness Apps was always transparent with cost, and also provided an excellent level of support. We receive email responses even on weekends, so I know that I have Bizness Apps' support if any client experiences an issue.

What cost factors should be considered when using Bizness Apps?

I charge clients a fixed price for the entire setup and design, including the app's graphics and the deployment to the app stores. We charge a monthly service for maintaining the app.

We have 20-30 clients using Bizness Apps, spending between $50 and $250 per month, on average.

Bizness Apps has unlimited push notifications, which is great for restaurants. We can charge a flat monthly fee, compared to companies like GrubHub, which charge 10-15% of tickets' values. They can create exposure, but those fees amount to a lot of money after a while.

I pay Bizness Apps a monthly fee for app credits. This isn't something that we pass on to clients, given that we make our money through setup and maintenance services.

Results

Could you share any statistics or metrics from your use of Bizness Apps?

We have a DJ client who had success with his app. His audience can listen to his music on their phones, which used to be a big issue. We can setup the app geographically, allowing him to get more downloads from his own region, in the Czech Republic.

We have another client who promotes himself as the new Hugh Hefner. He posts videos and push notifications in order to interact with his audience. It's something he's really enjoyed.

We are also working with a couple of barbers who can schedule appointments through the app. The little things available within Bizness Apps enable giving customers more flexibility and convenience.

What did you find most impressive about Bizness Apps?

The in-app food ordering is very good, rivaling Eat24 and GrubHub. I personally like to order food through the phone, pay for it, and simply pick it up. Basic features like geofencing are also good. It helps show businesses how to effectively draw people in.

A client going to a sports bar will stop ordering at some point, after watching the game and hanging out with their friends. We can use Bizness Apps to serve push notifications on certain immediate offers at that bar. This helps businesses be truly interactive with customers in their establishment.

Are there any areas Bizness Apps could improve?

The reservation system is good, but it could use some more improvement. We are also hoping to update the loyalty program, giving it some more flexibility. It's rare for me to experience any customer service issues with Bizness Apps, and the minuses are minimal overall. Bizness Apps listens to customer feedback and has implemented reseller suggestions. There is even a Facebook page for this purpose, notifying us about upcoming improvements and posting training material.

Have you had interactions with any of their support team or support resources?

Bizness Apps' team is available to respond over the weekend and during holidays. There is also a live chat feature. I find that Bizness Apps has done everything possible in order to ensure that we can get in touch with them and find support and answers.

4.0
Overall Score My own lack of technical skills has been a factor at times.
  • 4.5 Features
    Since we started working with the platform in 2013, Bizness Apps has shown consistency in building new features that businesses want and need.
  • 4.0 Ease of Use
    There's always room for improvement, but compared to other platforms, Bizness Apps has a good learning curve. This is due in part to clients being able to update their own apps.
  • 5.0 Support
    Bizness Apps is constantly trying to improve this. We've been given white-label articles and videos which we can give to clients; this has been a big help.
  • 5.0 Willing to Refer
    For anyone looking to add mobile apps as an offering for clients, the Bizness Apps platform is the way to go.
 
Client Interview
Nov 15 2016

Business Consultant and Apps for Process Automation

5.0

Features: 
4.5
Ease of use: 
5.0
Support: 
5.0
Willing to refer: 
5.0
See More
the reviewer
 
$51 - $250/mo. spend
 
Business Process Consulting
 
Self-employed
 
Chattanooga, Tennessee
Sole Proprietor, Ancur
Pete Curry
 
Verified
The Review
Recommendations

My experience has been excellent, and I wouldn't have gotten this far without their support resources. Bizness Apps provides a sort of Apps 101 for Dummies. Bizness Apps is a crucial tool for small businesses.

Background

Ancur, Inc. is an application development and administrative consulting firm. I am the president and owner of the company. We specialize in business automation and simplifying processes for small businesses. Bizness Apps has provided added value for our clients, on top of our marketing and administrative consulting services.

Solution

The versatility of Bizness Apps makes it transferable to any industry vertical easily. I could use Bizness Apps for any company, from a hotel to a salon or restaurant. I've even worked with a nonprofit organization. The plug-and-play nature of the platform, and Bizness Apps' customer support, can make it work for any business. We have designed an app for a transportation and destination service provider, which has increased their market presence and revenue substantially.

Experience

I chose it based not only on cost but because Bizness Apps offered phenomenal value. Compared to the cost of training, security, and other components associated with building a platform, I concluded that I was getting more bang for my buck. A pair of my clients have experienced serious growth in their markets as a result of using Bizness Apps. My goal behind working with small businesses is to provide them with at least a 30% to 40% increase in client numbers and retention.

Pros

I appreciate the ease of using push notifications. Clients can create their own marketing campaigns without having a coding background, but still retaining robust features.

Cons

Bizness Apps' design team could work more on the initial builds of features, allowing us to focus more on marketing. To a certain degree, costs can be prohibitive for small businesses. Different types of marketing components that go into the app also need to be considered.

5.0
Overall Score Bizness Apps has done everything possible to ensure that I understood what I needed to do in terms of app development. The support materials have been overwhelming.
  • 4.5 Features
  • 5.0 Ease of Use
    The platform is plug-and-play and uses everyday language.
  • 5.0 Support
    Their support has been rock solid.
  • 5.0 Willing to Refer
    I would be willing to do so with the reservation that I don't want my competition to know about Bizness Apps.