NERDZ LAB

BACKGROUND

Please describe your company and position.

I am the Co-founder of a discount company

Describe what your company does in a single sentence.

We are a company that helps individuals discover the world’s best brands and exclusive discounts - all in one place

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NERDZ LAB to accomplish?

• Creating high-quality and user-friendly mobile app
• Developing a secure payment system that supports multiple payment options and protects customers' financial information
• Implementing effective search and filter features that allow customers to find the products they need quickly and easily
• Creating product feed with discount features and easy admin panel for further management
• Analyzing user data to identify trends, opportunities for improvement, and areas of growth

SOLUTION

How did you find NERDZ LAB?

• Clutch Site

Why did you select NERDZ LAB over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned
• level of expertise

What was the size of NERDZ LAB’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Updated user interface design that is visually appealing and easy to navigate.
• Product feed with video reviews from different brands / influencers
• Search functionality that allows users to quickly find relevant products and discount codes.
• Personalized recommendations that are tailored to each user's shopping habits and preferences
• Integration with multiple e-commerce platforms to provide a wide selection of products
• Enhanced security measures to protect user data and financial information
• Detailed analytics and reporting tools to help merchants track their sales and promotional campaigns
• Fraud management and secure

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Revenue
• Positive User Reviews
• Improved Conversion Rates
• Increased User Engagement
• App scalability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I have to say, I was extremely impressed with the level of professionalism and expertise that Nerdz brought to our project. From the initial consultation to the final deliverables, the team was highly communicative and collaborative, ensuring that we were fully aligned on our goals and objectives. Their time management skills were exceptional, and they always met our deadlines without any issues or delays.

Their command of the English language was also excellent, making communication and collaboration a breeze. What really stood out to me was their transparency and honesty throughout the project. They provided regular updates on project progress and budget, and any issues or concerns were addressed quickly and efficiently. Our PM and Delivery Manager were an absolute pleasure to work with, and the involvement of Nerdz CTO brought an added layer of expertise and insight to the project.

Overall, I would highly recommend Nerdz to anyone in need of a skilled and reliable team for their projects. We were thrilled with the work they delivered, and look forward to working with them again in the future.

What was your primary form of communication with NERDZ LAB?

• Virtual Meeting

What did you find most impressive or unique about this company?

Their alignment and synchronization in all their tasks were impressive, giving me the confidence that the final product would be delivered flawlessly. The team's friendliness and responsiveness to any queries or concerns I had throughout the project were also notable. The size of their team in Lviv is quite extensive, and their collaborative spirit and teamwork were evident in their impressive company culture.

They foster an environment of innovation, creativity, and inclusiveness, which made it a unique and enjoyable experience working with them. Their unique and impressive approach to app development and top-notch team culture set them apart from others in the industry. If we are speaking about unique - Kabos is the best one (Akita dog)

Are there any areas for improvement or something NERDZ LAB could have done differently?

It would be wonderful to see their offices and employees expand globally and share their unique approach to app development and impressive team culture with even more people around the world.

BACKGROUND

Please describe your company and your position there.

I am a Product Manager at RoofBundle, a Winnipeg-based start up that focuses on developing software for Construction industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NERDZ LAB, and what were your goals?

We hired NerdzLab to overtake the mobile app development for two of our mobile applications. We wanted someone to build us a high quality product that would be easy to scale.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed multiple companies to find the right outsourcing solution for our company. After meeting with NerdzLab representatives and after reviewing their previous works, we felt that this company fit our needs the best.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Prior to starting the project with NerdzLab, we provided them with our designs and wireframes. Then, we had multiple meeting discussing the project's timeline, choice of technologies and future steps. We started off with developing the iOs version of both of our apps using Swift technology.

After that, we continued with Android development using Kotlin. We worked with NerdzLab by following Scrum and Kanban methodologies. Throughout the project we really valued the suggestions and solutions offered by NerdzLab developers. They had a huge impact on the growth of our company.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 iOs developers, 2 Android developers and one QA. One of the iOs and one of the Android developers became the Team Leads for both of our projects.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

During the 6 month period that we worked with NerdzLab, our company has grown tremendously. With their help, we went from having an MBP for one app and a rough draft for the second app, to fully launching both of our products on the market. We still keep working with them and right now are focused on growing and scaling our products.

Describe their project management style, including communication tools and timeliness.

We were following a Scrum methodology in our project. We conducted a sprint planning, daily scrums and retrospectives with all of our developers throughout the project. We constantly communicated via Slack and tracked all our progress on Jira boards. It was always easy to communicate with the Nerdzlab team. Moreover, NerdzLab developers were always eager to offer their ideas and solutions. Because of this open communication we were always able to meet our deadlines.

What did you find most impressive or unique about this company?

The professionalism of the NERDZ LAB team has definitely impressed me the most. Everyone is very skilled, they work well in a team, everyone has a very good level of English. What is more, I was impressed that the NerdzLab team would always want to take the project a one step further. They showed that they truly care about the project and were always willing to offer suggestions and solutions based on their experience. It really helped our company avoid some mistakes.

Are there any areas for improvement or something they could have done differently?

NA

BACKGROUND

Introduce your business and what you do there.

I’m the acting chief of staff and strategic project manager of a corporate wellness and e-health software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NERDZ LAB?

We needed a company that could help us build our new coaching product.

SOLUTION

What was the scope of their involvement?

NERDZ LAB developed four interconnected software systems, which include a mobile app for iOS and Android, a web tool, and an admin panel. The solutions allow our users to browse and book one-on-one sessions with expert coaches. 

NERDZ LAB created the whole user experience, from visualizing features, browsing through coaches, using different filters, and scheduling. They also implemented a multilingual feature as well as an audio and video integration for conducting coaching sessions through the app.

Additionally, they created the web tool, which allows our coaches to manage their profiles and set up their own appointments. They also built an admin panel where we can manage things on our end. 

As for the web app and admin panel, NERDZ LAB took care of their design. They also provided our internal UX and product design team with guidance in terms of the mobile app’s design. 

We're still discussing continuing the work NERDZ LAB to implement some additional improvements.

What is the team composition?

We worked with 8–9 people from NERDZ LAB, but my main point of contact was their business manager.

How much have you invested with them?

We spent around €50,000 (Approximately $53,000 USD).

What is the status of this engagement?

We worked together on this project from October 2021–February 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve done user testing, and we’ve seen an NPS of 70, which we’re really happy with. We’ve also received very positive feedback from the people who have tried the app out, and we haven’t noticed any big bugs so far.

How did NERDZ LAB perform from a project management standpoint?

NERDZ LAB performed well in terms of project management. We had a bi-weekly meeting, and we worked closely with their CTO, who was involved in many of our meetings. They did a great job of keeping us in the loop about the status of the deliverables. We ended up adding quite a few new things to the scope, so we extended the project deadline for about a month.

We used ClickUp for project management and Slack and email for communication.

What did you find most impressive about them?

I was most impressed with the efficiency and quality of work of NERDZ LAB’s developers. I really appreciated how they stuck by the timelines that we established and communicated effectively throughout the project. They responded to all of my messages immediately, and I never felt like I didn’t know what was going on in the project.

Are there any areas they could improve?

No, I haven’t seen any issues with the solutions’ functionality. Overall, I think they did an incredible job.

Do you have any advice for potential customers?

Make sure to have weekly meetings with them and to provide them with a lot of sample designs in terms of what you’re looking to achieve.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of a group of wellness companies. We have fitness clubs, apps, and live sporting events. I lead the operations side for the Fitness, Nutrition, and Wellness division.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NERDZ LAB?

We inherited NERDZ LABZ when we took over a skeleton app that wasn’t really working. They had a lot of technology that we hadn’t managed before, so we’ve worked with them ever since.

SOLUTION

What was the scope of their involvement?

NERDZ LAB has built the app from scratch using React Native. We initially reinvented the platform when it came under our management. Now, we’re constantly developing and improving the video player, profile section, app’s feed, explore page, and more. They’ve added a step counter, and we’ve worked on big projects. For example, they’ve created a Huawei app with a code that they hadn’t worked with before.

What is the team composition?

We have eight people on the team, including a project manager, an assistant project manager, two QA people, an iOS developer, an Android developer, and two backend engineers.

How did you come to work with NERDZ LAB?

They built the app that we bought, so we decided to keep them and see how they did.

How much have you invested with them?

We have a retainer of £35,000 (approximately $44,000 USD) per month.

What is the status of this engagement?

We began working together in September 2018, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in download numbers. Every time we release a feature or make an improvement, we see a slight increase in the usability and retention of our subscribers. For example, they did an integration with body scan technology, and we had an increase in memberships and downloads when the technology went live.

How did NERDZ LAB perform from a project management standpoint?

Project management is excellent. The response time is immediate, and they bring in more people as it’s needed. We usually communicate through Slack; we have different teams for different topics. I think that’s why we have such a good response.

What did you find most impressive about them?

Our previous tech team was more about the money than improving the service. Meanwhile, NERDZ LAB actually looks at the problem and doesn’t try to make the job more complicated. They understand what we’re trying to do, and the team creates the best product from that understanding.

Are there any areas they could improve?

No, there isn’t anything.

Do you have any advice for potential customers?

Use Slack and build a relationship with the project manager.

BACKGROUND

Please describe your company and your position there.

I am the CEO and Clinical director. We are a small healthcare startup in the field of Dermatology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NERDZ LAB, and what were your goals?

We required a functional MVP in order to test the basis of the business model. We required NL to assist in design and development from start to finish, a Landing page, front end design, UX, backend system for clinicians and commencing SEO. This also included designing logos and creating UX.

SOLUTION

How did you select this vendor and what were the deciding factors?

I interviewed a few other software houses but decided on NerdzLab. The team came across as helpful, honest and interested in how to produce my solution in the most efficient and cost effective way.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial discovery phase of how the project should look , then in deopth anaylsis into how each aspect of the MVP should be, from deisgn, UX, frontend to backend.

How many people from the vendor's team worked with you, and what were their positions?

6 - various positions, from developers, artists, project managers, then front end and back end team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The MVP works perfectly and exactly how I wanted it to work given cost restraints. The team were also very responsive to changes and amendments on the fly.

Describe their project management style, including communication tools and timeliness.

Communication done through Slack and weekly catchup meetings. Communication was always timely and without delay.

What did you find most impressive or unique about this company?

Communication, honesty, working to deadlines with reasonable delays.

Are there any areas for improvement or something they could have done differently?

No. Very happy with the whole process, would recommend them to anyone across the world who is looking for IT services.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO for a reviews platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NERDZ LAB?

We needed someone to build our mobile app.

SOLUTION

What was the scope of their involvement?

NERDZ LAB developed our mobile app for iOS using geolocation and created a dashboard for it. The app's primary goal is to have a social aspect to the different reviews we make to the public places. They also help with the DevOps strategy and releasing the app into the App Store. We launched the first version of the app, and now we’re just cleaning up and preparing for the public release.

What is the team composition?

I’ve met with 4–5 people from their team, including developers and their CTO.

How did you come to work with NERDZ LAB?

We found them online, and we liked what they were offering.

How much have you invested with them?

We've spent $40,000 with them so far.

What is the status of this engagement?

We started working together in February 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve tested and used the app with beta testers, and the feedback and reviews have been a success. We distributed the app through specific testers, and the response has helped us clean up the product for the initial release — now we know that users are engaged.

How did NERDZ LAB perform from a project management standpoint?

The team is responsive, and we have a direct communication channel with them; whenever we encounter specific things, we let them know, and they’re very communicative with us. We can also hop in a meeting quickly and discuss the problem, get it fixed, or offer other solutions — it’s been a great experience. We like that they’re always discussing the issues with us, and if something's going to take more time or money, they provide justification and explanation — we can trust them. In terms of tools and communication, we use Jira, YouTrack to manage the bugs, Slack, Google Hangouts, and email.

What did you find most impressive about them?

Their communication is impressive.

Are there any areas they could improve?

They work agilely and do a good job communicating, and they could involve the other team members in more meetings. They invited them into a few sessions, but all release and bug discussions meetings should include the other developers or team members.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of Eatmap, a food discovery app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NERDZ LAB, and what were your goals?

We hired NerdzLab to bring the concept Eatmap to life. We came to them with ideas and throughly their excellent services helped us bring them to life. Our goals were to create an MVP which we could take to market.

SOLUTION

How did you select this vendor and what were the deciding factors?

After endless searches we came across NerdzLabz, after a video call interview we knew they were the team for us. Their transparency and quality of work in their portfolio won us over.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a few meetings discussing the features and functions we required for the MVP. Soon after we had wireframes prepared and first version followed by updated versions implemented according to our feedback.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned as a main point of contact. Additionally we communicated with a front and back end developer thorough-out.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app is yet to be released, however we have been obtaining feedback throughout the entire process from specific focus groups (target market) and it’s been extremely positive. We also have 400 people signed up on our Eatmap newsletter.

Describe their project management style, including communication tools and timeliness.

The project manager had very smooth and easy communication with us. We spoke over video and phone calls. The majority of feedback and communication was conducted on slack with reports regularly provided to keep us up to date.

What did you find most impressive or unique about this company?

Their mobile app development skills were second to none. They’re extremely transparent and want the best for you as if it’s their own. Also the enthusiasm for its generating new ideas and solutions blew us away.

Are there any areas for improvement or something they could have done differently?

I can’t fault the process, they were immaculate with their services.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a digital marketing and development consultancy in the UK.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NERDZ LAB?

We had challenges expanding our development team during the pandemic. I wanted to find a more flexible way of scaling our team, and we started looking for partners that could function as outsourced members of my team. 

SOLUTION

What was the scope of their involvement?

We’ve worked with them on two platforms. On one project, we did the UI/UX design, and NERDZ LAB did the front-and backend technical development.

On the second project, we did the design and frontend development, and NERDZ LAB built the backend. They were completely integrated into our team.

What is the team composition?

We’ve had two people from NERDZ LAB on each project, and I’m working with three of them daily, including a project manager.

How did you come to work with NERDZ LAB?

I found them through LinkedIn, and I had a really good conversation with NERDZ LAB’s founder and one of their senior developers. We had some initial tests and conversations, and I got them involved in a project once I was comfortable. It went really well, so we continued from there.

How much have you invested with them?

We’ve spent several tens of thousands of dollars.

What is the status of this engagement?

We started working with NERDZ LAB in June 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The products wouldn’t have gone live without NERDZ LAB’s work. I’m very happy with the output, and my team is very happy with the working relationship, which is the most important thing. They’re extremely open and collaborative. I can’t fault them. They’re a fantastic team, and I’m absolutely blessed to have found NERDZ LAB.

How did NERDZ LAB perform from a project management standpoint?

I’d like to bring them to the UK and work with them full time, but there’s no need, obviously. This has been a pandemic-friendly relationship, where everything’s been remote. Most of my team is working remotely in this current environment. So, in effect, it’s the same with NERDZ LAB as with the rest of the team.

They deliver on time and on budget, within the realms of what’s sensible. Projects change and budgets change, but NERDZ LAB is a very good resource from a financial point of view.

We talk to them every day, via either WhatsApp calls, Google Meet, or Slack. We use Trello boards collaboratively for activity management and scheduling.

What did you find most impressive about them?

Their willingness to let their team effectively become part of our team stands out. Their openness to collaborate and communicate quickly and freely is also great.  They’re always willing to go beyond the call of duty; if we need NERDZ LAB to work long hours to get something done, they’ll get it done.

Are there any areas they could improve?

No, I’m very pleased with NERDZ LAB . 

Do you have any advice for future clients of theirs?

Be as open with them as possible. NERDZ LAB understands the pressures and motivations that drive customer decisions, so they can actually add value and not just do what they’re asked.

BACKGROUND

Please describe your company and your position there.

We are a Dutch company based in Rijswijk, which provides tax advisory mainly to Eastern-European expats that reside in The Netherlands. Currently, we are a team of ten people. Myself, I am a Project Manager, who is responsible for planning, execution and managing the resources of any project ongoing within our company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NERDZ LAB?

We hired NERDZ LAB to create a mobile app, which would allow our clients to complete their tax statements entirely from their mobile devices. So far, there is no such product available on the market within our niche. The main challenge of the project was to make a rather complicated task (filling the tax return) as simple as possible for our customers.

What were your goals for this project?

Our main goal was to create a product, which would make the administrative lives of our customers much easier. Furthermore, as a company that has been active on the market for more than 10 years, we were willing to launch a product, which would stand out on the market. As a result, we are willing to ensure a future growth of our customer base thanks to innovative approach that we enhance.

SOLUTION

How did you select NERDZ LAB?

First, a year before the project was actually started, I posted a project offer on upwork.com. A person from NERDZ LAB reached out. In the end, due to some practical issues on our side, we were not able to proceed with the project for the time being. However, the portfolio presented by NERDZ LAB stayed on my mind.

Once we were finally ready to start the project, the first thing I did was reaching out directly to NERDZ LAB to ask if they could help us with app development. The answer was positive, so we were ready to start.

Describe the project in detail.

After presenting an example of an online form, which our app was supposed to based on, we have received the pricing. After that, we adjusted the project to the budget that we had. Already here, I really appreciated the openness of NERDZ LAB to adjust the product to our needs and the resources that we had.

What really struck us a lot, was the fact, that the NERDZ LAB team had run countless tests on the form available on our website, to understand the logic themselves, instead of waiting for a ready scratch received from us. This is the type of initiative that you rarely come across.

Once we started the project, we had weekly calls to discuss the progress and adjust the very last details. In the end, we developed first an Android app only, since that was the most rational solution looking at our website's statistics. Also, there were relatively very few deliverables that I was responsible for (absolutely many less than I expected).

What was the team composition?

I was assigned to a dedicated Slack channel, where I mainly communicated with our Project Manager and a person responsible for Customer Relationship. Sometimes, yet very rarely, I had to contact someone else directly (e.g. a developer). However, my main contact person was our Project Manager, who was just a great bridge between our organisation and NERDZ LAB. He was always there for me and willing to help with any issue that we came across.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Thanks to NERDZ LAB, we have launched a product that no one else has to offer within our market. So far, we have collected a thousand of users (even though we are already past the peak period in our branch). So far, we have heard only positive feedback from clients who have used the app. Everyone loves the simplicity of the design and the intuitiveness of the app.

How effective was the workflow between your team and theirs?

The workflow was so efficient and effective that I couldn't believe that working with anyone can be this easy. Since the very beginning, everyone at NERDZ LAB was open for ideas, feedback and negotiations. Since day one, I felt like every single detail was tailored just for our organisation.

We had weekly update calls and communicated through a Slack channel, what made the entire flow clear and easy to come back through. Since I am not a developer myself, what I valued the most, was the simplicity of our communication and the open-mindedness of our Project Manager.

Although the technical side of things might be tricky for a newbie like me, at NERDZ LAB you are assigned a Project Manager, who makes every detail clear and understandable even to a person with no technical knowledge.

Above all, our Project Manager was just a very nice and helpful individual, just like the rest of the NERDZ LAB team. It was a pure pleasure to work with these people.

What did you find most impressive about this company?

• Efficiency & effectiveness of communication
• Very organised way of taking on the project, moving forward with it to eventually wrap it up
• Making a seemingly difficult project feel achievable for a person that has no technical know-how
• Personal approach and willingness to provide tailored solutions
• Enormous initiative and always thinking a step ahead
• Kindness. After all, we spent a couple of months working together, and the kindness made it all easy and pleasant.

Are there any areas for improvement?

Believe it or not, but I cannot think of anything that could have been done any better. There was no waiting time, communication was unbelievably smooth, a lot of initiative on the NERDZ LAB's side, customisation, personal approach and just a wonderful working atmosphere. I have no areas for improvement, and I truly hope to come across more of such professional teams in my career (and not only).

Seriously, I think that NERDZ LAB should start a side business and just teach other companies on how to run projects and communicate with the client.