- 7 of 11 IT Managed Services reviews are 5 stars
- 2 new reviews for IT Managed Services in past 6 months
- $10,000 – $49,000 avg. project cost
IT Managed Services PROJECT HIGHLIGHT
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IT GOAT is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. With overwhelmingly positive feedback, over 90% of reviewers commend their responsiveness, speed, and effective IT solutions. Clients consistently highlight their adaptability to diverse business needs and the quality of their services, while a few suggest improvements in billing and response time efficiency.
IT Managed Services PROJECT HIGHLIGHT
5.0 — IT GOAT provides IT and cybersecurity services for a healthcare company. They handle asset management, hardware storage and shipping, help desk assistance, antivirus and malware protection, and Read more
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Clients consistently commend IT GOAT for their cost-effective solutions and value for money. The CEO of Daring Foods noted their 'pricing fit our budget,' while CertifyOS highlighted their 'good value for cost.' Additionally, the general manager of The North American Guitar emphasized IT GOAT's 'amazing service at a really reasonable rate,' reinforcing the overall sentiment that the company delivers high-quality service at competitive prices, despite occasional feedback regarding billing simplicity.
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EMPIST is a Managed IT Services provider offering comprehensive IT support and management solutions. Across reviews, clients consistently commend EMPIST for their responsiveness, proactive problem-solving, and expertise in IT management, with around 90% providing positive feedback. They are recognized for their exceptional customer service and ability to maintain seamless IT environments, making them a reliable partner for outsourced IT services.
Overall, client feedback regarding EMPIST's timeliness is overwhelmingly positive. Clients consistently highlight their impressive response times, with one stating that inquiries receive almost instantaneous replies. The CFO of a PR firm noted that EMPIST's response time was 'fantastic,' while a performance analyst praised their 'timely assistance' and 'great customer service.' Such sentiments reinforce EMPIST's reputation for prompt and effective service delivery, contributing to strong client satisfaction.
We normally communicate via email and they create a ticket. The response time is amazing, it’s almost instantaneous. Whenever I submit a request, they respond in a moment and then call me. It’s fantastic.
The work is very good and everything is delivered on time. I have access to the helpdesk queue, and our employees use their service all the time. By working with them, I’m able to choose my own battles and work on more interesting projects.
Within a short window of time, EMPIST very quickly responded to my inquiry about setting up my phone Voicemail. EMPIST outwardly demonstrates great customer service and timely assistance. The service is already phenomenal and timely.
We noticed less issues related to computer hardware or software. When we needed help, we were able to use the EMPIST system to quickly get remote help. The quick response time was impressive.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — EMPIST is a contracted IT solutions provider, supporting 15–20 different systems. Among other responsibilities, they maintain the network, manage the helpdesk, and update the security systems. Read more
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Clients generally perceive EMPIST as providing excellent value for money, often highlighting their impressive responsiveness and proactive support. For instance, one client noted how EMPIST saved them from an outrageous quote from another vendor, showcasing competitive pricing. Another client emphasized the company's willingness to go above and beyond, even working after hours to resolve issues. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, as they consistently meet or exceed client expectations.
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TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
Overall, client feedback regarding TPx Communications' timeliness is overwhelmingly positive. Clients consistently noted that deliverables were met on time, with comments such as 'handled everything in a timely manner' and 'delivered on time and within budget.' One client highlighted their 'very responsive' nature, while another emphasized that all items were delivered as scheduled. This strong sentiment indicates that TPx Communications effectively manages project timelines and prioritizes client communication.
The project lead was able to communicate all aspects of the project. Deliverables were on time, and communication was down by email, phone, or virtual meetings. Not for this particular project, but TPX does need to be more transparent on what they can and cannot do in a timely manner.
All item have been delivered on time and communicated well.
TPx Communications delivers all the requested work on time and within budget. We ran over the budget a bit because we expanded the project. We initially worked on a couple of sites to test TPx Communications’ service and ended up going for full support with them.
TPx Communications were great with project management; they delivered everything on time and within budget and were communicative. We had an overall positive partnership with them without any problems regarding responsiveness and punctuality.
TPx Communications meets deadlines and stays on budget. We had a set date to transition from the old phone system to the new one, and TPx Communications was ready to change the systems before the old one was down.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.
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Andromeda Technology Solutions is a provider of Managed IT Services, specializing in IT Support Services and IT Management. They are praised for their strong project management and responsiveness, with 90% of reviews highlighting successful outcomes and efficient communication. However, some reviews suggest improvements in customer support wait times. Overall, clients commend their technical expertise and alignment with client needs.
Andromeda Technology Solutions has received consistently positive feedback regarding their project management capabilities. Clients highlighted their organizational skills and adherence to budgets, with one reviewer noting, 'They’re also very organized, which makes them efficient from a project management standpoint.' Another client emphasized their proactive communication and responsiveness, stating, 'Their project management skills are excellent.' Overall, clients appreciated their transparency and ability to keep projects on track, contributing to a strong professional relationship.
They consistently stay on budget, and their quotations and prices never vary, unless there’s a change in scope. They’re also very organized, which makes them efficient from a project management standpoint.
Andromeda’s project management is great. I’m in close communication with Steve, and he pushes any projects we have forward. I communicate with technicians through a ticketing system. Otherwise, I directly contact Steve and Rachel.
Everything has been great. Their project manager recaps our progress and schedules every meeting.
Andromeda has great project management skills. If there’s turnover, however, there can be breaks in communication. Overall, their communication’s good. If I have any issues, I can talk with Andromeda’s owner.
They usually met deadlines, but in the event that they couldn’t meet a deadline, it was clearly communicated. Due to the nature of the project, we worked very closely with them and had regular meetings depending on the phase we were in.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Andromeda Technology Solutions has developed a cloud-based structure for a wood products manufacturer. They're tasked with enhancing the infrastructure and integrating access points in manufacturing Read more
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Clients of Andromeda Technology Solutions consistently highlight their cost-effectiveness and value for money. One client noted that their pricing 'fit our budget' while delivering 'quality service' that aligns with their needs. Another emphasized that they are 'always willing to work in whatever manner is best for their clients,' reinforcing the perception of good value. Overall, feedback suggests that clients appreciate the balance of quality and affordability, often viewing the services as a worthwhile investment.
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ZAG Technical Services is a premier provider of Managed IT Services, specializing in IT Support Services and Outsourced IT Management. They consistently receive positive feedback, with clients highlighting their project management, rapid response times, and IT consulting expertise. Notably, over 90% of reviewers praise their ability to act as an extension of the client's IT team, enhancing infrastructure and cybersecurity.
Clients have consistently praised ZAG Technical Services for their timeliness and effective project management. One review highlighted that deliverables were on time, with any delays communicated promptly. The Director of IT at Peri & Sons Farms noted the clear and regular communication, stating, 'Project management was phenomenal.' Overall, the sentiment reflects a strong confidence in ZAG's ability to meet deadlines and respond swiftly to client needs.
Project management was phenomenal; communication was clear, concise, and regular. Deliverables were on time, and if something did slip, it was communicated as quickly as possible.
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ZAG Technical Services is consistently praised for providing excellent value for money, with clients noting their competitive pricing and high-quality service. One client highlighted that ZAG's pricing fit their budget while offering great value, while another emphasized staying under budget and completing projects on time. Overall, the sentiment reflects satisfaction with their cost-effectiveness and the personalized support they deliver, reinforcing their reputation as a reliable IT partner.
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ZAG offers a variety of IT managed service and security plans that are designed to fit a wide scope of business needs. Whether a mid-market enterprise or small business, our flexible pricing ensures you only pay for the services you need. Pricing varies based on user count. Contact us to discuss your specific needs and for a tailored estimate.
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Realnets is a Managed IT Services provider specializing in IT Management and Support Services. They have received overwhelmingly positive feedback for their adaptability, breadth of expertise, and proactive approach, with 100% of reviews highlighting their professionalism and customer-centric approach. Clients appreciate their timely project management, exceptional work quality, and commitment to meeting budget constraints, ensuring peace of mind and security for their clients.
IT Managed Services PROJECT HIGHLIGHT
5.0 — Realnets provides advice on IT initiatives for a specialty chemistry company. The team has performed a Wi-Fi and site network survey and upgraded the door access system and other infrastructure. Read more
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Clients consistently highlight Realnets' competitive pricing and excellent value for money. One client noted that their pricing fit within budget while delivering comprehensive IT solutions, stating, 'All work performed was professional, on time, and within budget.' Another mentioned, 'They respect budgets and ask the right questions to maximize their value at every step of the process.' Overall, feedback reflects satisfaction with the cost-effectiveness of their services, reinforcing the company's reputation for providing quality solutions at reasonable prices.
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Recent client feedback on Realnets highlights their efficient project management and technical expertise, particularly in configuring network systems for a pediatric practice. Clients praised the quick and knowledgeable response of their engineers, noting their politeness and respectfulness on-site. However, some clients found the onboarding process to be challenging. Overall, the sentiment is positive, with clients appreciating Realnets' ability to deliver on time and effectively address their needs.
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NSI is a Managed IT Services provider specializing in comprehensive IT Management and Support Services. The reviews highlight their expertise in delivering outsourced IT support, with 100% of clients noting their strong project management and responsiveness. Clients praise NSI's ability to implement strategic IT solutions, enhance cybersecurity, and maintain a high level of customer service, contributing to long-term partnerships and client satisfaction.
Clients have expressed strong satisfaction with NSI's project management capabilities, highlighting their effective communication and timely delivery. One client noted that NSI's team ensured great project management, successfully meeting all project goals. Additionally, the firm's responsiveness to IT concerns was particularly impressive, contributing to an overall positive sentiment regarding their management approach.
NSI has a strong team to ensure great project management capabilities.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — NSI provides managed IT services for an economic development nonprofit organization. For this project, they've helped the client acquire and install new computers, as well as migrate the data from Read more
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Clients consistently commend NSI for delivering excellent value for money across various projects, emphasizing their strong customer service and responsiveness. One client noted that NSI's pricing fit their budget while providing high-quality support. Another highlighted their transparent cost structure and ability to meet project requirements within budget. Overall, feedback reflects a positive sentiment regarding NSI's cost-effectiveness and commitment to client success, making them a recommended partner for IT services.
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Soteria Technology Solutions is a distinguished provider of Managed IT Services, specializing in outsourced IT support and management. Reviewers consistently praise their reliable and efficient services, with nearly 100% noting minimal downtime and effective communication. Their expertise in cloud services and proactive technology updates are recurrent themes in client feedback, underscoring their commitment to excellence in IT support services.
IT Managed Services PROJECT HIGHLIGHT
4.5 — Soteria Technology Solutions provides managed IT services for a local union. Their work has included purchasing, installing, and fixing equipment and migrating the client's servers to the cloud. Read more
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Clients generally express satisfaction with Soteria Technology Solutions' pricing, noting their services as good value for money. One client mentioned an investment of approximately $4,000 per month, highlighting the company's reliability and effective communication. The firm is praised for delivering projects on time and within budget, alongside maintaining less than 1% downtime, which underscores their overall value. Overall sentiment reflects a positive perception of cost-effectiveness and service quality.
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Virtuas is a Managed IT Services company specializing in IT Support Services, including audio-visual equipment upgrades and server management. They receive consistently positive feedback for their professional communication and reliability, with no significant areas for improvement noted by reviewers. Approximately 100% of the feedback highlights their effective project management and alignment with client needs.
Client feedback highlights Virtuas' strong communication skills, with one CFO noting their 'first-class' communication throughout the project, including regular status updates. Another client emphasized 'good communication and follow-up' as a standout quality. Overall, the sentiment is highly positive, with clients appreciating the reliability and responsiveness of Virtuas during their engagements, indicating that communication is a key strength of the company.
Virtuas was first class during the whole project. They started by setting up a planning meeting and the followed with some good options to address our requirements. They ordered the equipment and completed the installation as agreed. They communicated well regarding the status of the project the whole time. They have been an awesome partner for us during my 3+ years with the company. They communicated well and were always reliable.
They delivered the project as expected. Good communication and follow-up after the fact. There was nothing they needed to improve on.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Virtuas replaced an in-house managed IT provider for a financial and accounting services firm. The team migrated the company to a new platform, upgraded outdated software, and created a backup Read more
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Clients commend Virtuas for their competitive pricing and overall value, noting that their services fit within budget constraints. For instance, the CFO of Deutser LLC appreciated the 'pricing fit our budget,' while a Software Product Manager highlighted similar sentiments, stating 'Pricing fit our budget' as a key reason for choosing Virtuas. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, as clients found the quality of service to be commensurate with the investment made.
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Launched in 2017, TrnDigital is an IT managed services company. The agency focuses on IT managed services and IT strategy consulting.
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Euvic is a Managed IT Services provider specializing in a wide range of Information Technology Services, including IT Support Services and Outsourced IT Management. Reviewers consistently praise Euvic for their reliability, cost-effectiveness, and high-quality services, with approximately 100% of feedback being positive. Clients commend them for their professionalism, communication skills, and flexible approach to problem-solving.
Overall, client feedback indicates a strong sentiment regarding Euvic's timeliness in project delivery. Clients consistently report that Euvic meets deadlines effectively, with one client stating, "The project was delivered on time and I was very happy with the completed project." Another client emphasized that Euvic's team worked under time pressure but still delivered the best-quality product on schedule. This reliability has contributed to a high level of satisfaction among clients.
The project had a seven-month deadline, so it was a very aggressive schedule. The project was done on time and within budget, and we completed the initial scope.
Euvic took over from our previous contractor, and they’re performing well. They deliver on time, and our equipment is working without any problems.
They deliver on time and on budget with quality work.
The project was delivered on time and I was very happy with the completed project.
Project Management was very professional. We primarily communicated via email and video calls, supplemented by regular progress reports. The team worked under time pressure but delivered the best-quality product on time.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Euvic supported the migration of a SAP and other systems in an IaaS model to the cloud. Their technicians provide ongoing IT service support through maintenance and development. Read more
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Clients consistently highlight Euvic's competitive pricing and overall value for money. Feedback indicates that Euvic offers good cost efficiency, with one client noting it as a deciding factor for their selection. Several reviews mention that Euvic's prices are reasonable compared to competitors, and their work quality justifies the cost. Additionally, clients appreciate that Euvic is willing to negotiate pricing, further enhancing their perceived value.
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Recent client feedback for Euvic reflects a positive sentiment, highlighting their impressive competence and professionalism. A co-owner from Skärgårda praised their good value for cost and effective project management, though suggested improved email response times. An executive from Microbe Sp. z o.o. commended Euvic's flexibility and innovative solutions, noting successful delivery of a complex music recognition system on time. Overall, clients appreciate Euvic's capabilities and responsiveness.
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BetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.
Overall, client feedback regarding BetterWorld Technology's timeliness is overwhelmingly positive. Clients consistently reported that projects were delivered on schedule, with one stating they 'nailed all goals, timelines, and communications.' Another highlighted their 'fast response to tickets and projects,' emphasizing that they had 'never had a late project.' Clients appreciated the proactive communication, noting that BetterWorld Technology kept them informed of progress and potential issues, contributing to a seamless transition and effective collaboration.
They've nailed all goals, timelines, and communications. Melissa, the account manager, is a rockstar. No areas for improvement were noted by the reviewer.
BetterWorld Technology delivers work on time and on budget. The team resolves tickets quickly and in the proper manner. We have weekly calls to review tickets and discuss any issues.
We had no issues that they did not work to resolve as part of the cutover. The workflow is collaborative, effective, and timely. Their CEO is very knowledgeable and attentive, which is not always the case.
The project was finished in time, systems work perfectly and have continued to work through subsequent changes to our infrastructure requirements. Their response time and customer service, quality of workmanship, and cost savings were all impressive.
The Project was delivered on time, meeting our expectations, I was kept in the loop of any progress made. We met regularly to address any issues and concerns, and they came up with solutions to overcome these hurdles. If something needed to be addressed, they came right to me and informed me. I was told when something was going to happen, or when a task would be done.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read more
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Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.
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In the last six months, BetterWorld Technology has received positive feedback highlighting their effective communication, strategic planning, and seamless project execution. A corporate controller from a recognized interior design firm noted the team's meticulous organization and ease of communication during an MSP transition, emphasizing their strong cultural fit and value for cost. Overall, clients appreciate their professionalism and the high standards met throughout the project, indicating strong satisfaction with their services.
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TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
Overall, client feedback regarding TPx Communications' timeliness is overwhelmingly positive. Clients consistently noted that deliverables were met on time, with comments such as 'handled everything in a timely manner' and 'delivered on time and within budget.' One client highlighted their 'very responsive' nature, while another emphasized that all items were delivered as scheduled. This strong sentiment indicates that TPx Communications effectively manages project timelines and prioritizes client communication.
The project lead was able to communicate all aspects of the project. Deliverables were on time, and communication was down by email, phone, or virtual meetings. Not for this particular project, but TPX does need to be more transparent on what they can and cannot do in a timely manner.
All item have been delivered on time and communicated well.
TPx Communications delivers all the requested work on time and within budget. We ran over the budget a bit because we expanded the project. We initially worked on a couple of sites to test TPx Communications’ service and ended up going for full support with them.
TPx Communications were great with project management; they delivered everything on time and within budget and were communicative. We had an overall positive partnership with them without any problems regarding responsiveness and punctuality.
TPx Communications meets deadlines and stays on budget. We had a set date to transition from the old phone system to the new one, and TPx Communications was ready to change the systems before the old one was down.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read more
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Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.
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ZAG Technical Services is a premier provider of Managed IT Services, specializing in IT Support Services and Outsourced IT Management. They consistently receive positive feedback, with clients highlighting their project management, rapid response times, and IT consulting expertise. Notably, over 90% of reviewers praise their ability to act as an extension of the client's IT team, enhancing infrastructure and cybersecurity.
Clients have consistently praised ZAG Technical Services for their timeliness and effective project management. One review highlighted that deliverables were on time, with any delays communicated promptly. The Director of IT at Peri & Sons Farms noted the clear and regular communication, stating, 'Project management was phenomenal.' Overall, the sentiment reflects a strong confidence in ZAG's ability to meet deadlines and respond swiftly to client needs.
Project management was phenomenal; communication was clear, concise, and regular. Deliverables were on time, and if something did slip, it was communicated as quickly as possible.
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ZAG Technical Services is consistently praised for providing excellent value for money, with clients noting their competitive pricing and high-quality service. One client highlighted that ZAG's pricing fit their budget while offering great value, while another emphasized staying under budget and completing projects on time. Overall, the sentiment reflects satisfaction with their cost-effectiveness and the personalized support they deliver, reinforcing their reputation as a reliable IT partner.
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ZAG offers a variety of IT managed service and security plans that are designed to fit a wide scope of business needs. Whether a mid-market enterprise or small business, our flexible pricing ensures you only pay for the services you need. Pricing varies based on user count. Contact us to discuss your specific needs and for a tailored estimate.
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Integris is a Managed IT Services provider specializing in IT Management, IT Support Services, and Outsourced IT Management. Reviews indicate a high level of satisfaction, with clients praising their responsiveness, attention to detail, and comprehensive IT solutions. Approximately 90% of reviews highlight their timely project management and effective communication, while a minority suggest faster deployment of new devices as an area for improvement.
IT Managed Services PROJECT HIGHLIGHT
5.0 — Integris provides managed IT services to a consulting firm. They oversee the client’s security infrastructure, purchase hardware, and address support tickets. They’ve also implemented a Read more
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Integris has received positive feedback regarding their cost and value for money, with clients noting their competitive pricing and accommodating bids. For instance, one client highlighted that Integris provided the best bid for necessary server replacements, while another mentioned their ability to deliver quality services at a reasonable cost. Overall, clients express satisfaction with Integris' responsiveness and the value they receive, often feeling that their investment yields significant returns in service quality and support.
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Recent reviews for Integris highlight their reliability and responsiveness, with clients noting that support tickets are often addressed within a day. The team's attention to detail and consistent communication are frequently praised, fostering a strong working relationship. However, some clients suggested improvements in the speed of the quoting process. Overall, sentiment is positive, with clients recommending Integris for their managed IT services.
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Infracore is a Managed IT Services provider that excels in delivering tailored IT Support Services, including cloud services, cybersecurity, and IT management. Across their reviews, 100% of clients commend their proactive approach and technical expertise, particularly in cloud migrations and cybersecurity. Clients highlight Infracore's seamless integration and commitment to customer satisfaction, with no reported areas for improvement, making them a highly recommended MSP partner.
Infracore has received consistently positive feedback regarding their timeliness and project management. Clients noted that Infracore delivered all tasks on time, with one client stating, "They completed the task on time and on budget. We were very impressed!" Another remarked on their efficiency, highlighting that Infracore completed work with minimal distractions, allowing their team to remain focused. Overall, the sentiment indicates strong satisfaction with Infracore's ability to meet deadlines and respond effectively to client needs.
Delivered on time and did an amazing job of assisting every step of the way.
They completed the task on time and on budget. We were very impressed! The Infracore team always delivers items on time and responds to our needs in detail and thoughtful in responses to ensure questions were answered.
Major cloud and security projects completed on time and on budget. Infracore provided a robust service delivery model, combining on-site technical support with strategic oversight.
The Infracore team was always on schedule, prepared, and professional. I really appreciate that the Infracore team seems to care about what they're doing and they communicated clearly in what to expect and when and they followed through to the end.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — A biotechnology company hired Infracore to conduct a cloud migration and provide desktop support and cybersecurity enhancements. The team performed AV upgrades and designed a growth plan for the Read more
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Infracore has received highly positive feedback over the past six months, highlighting their exceptional customer service and technical expertise in cloud services and cybersecurity. Clients commend the team's proactive approach and effective communication, noting successful project completions on time and within budget. Specific praise includes a thorough cybersecurity audit with detailed remediation recommendations and seamless IT support for new office setups. Overall, clients express strong satisfaction and a willingness to recommend Infracore for IT support services.
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Andromeda Technology Solutions is a provider of Managed IT Services, specializing in IT Support Services and IT Management. They are praised for their strong project management and responsiveness, with 90% of reviews highlighting successful outcomes and efficient communication. However, some reviews suggest improvements in customer support wait times. Overall, clients commend their technical expertise and alignment with client needs.
Andromeda Technology Solutions has received consistently positive feedback regarding their project management capabilities. Clients highlighted their organizational skills and adherence to budgets, with one reviewer noting, 'They’re also very organized, which makes them efficient from a project management standpoint.' Another client emphasized their proactive communication and responsiveness, stating, 'Their project management skills are excellent.' Overall, clients appreciated their transparency and ability to keep projects on track, contributing to a strong professional relationship.
They consistently stay on budget, and their quotations and prices never vary, unless there’s a change in scope. They’re also very organized, which makes them efficient from a project management standpoint.
Andromeda’s project management is great. I’m in close communication with Steve, and he pushes any projects we have forward. I communicate with technicians through a ticketing system. Otherwise, I directly contact Steve and Rachel.
Everything has been great. Their project manager recaps our progress and schedules every meeting.
Andromeda has great project management skills. If there’s turnover, however, there can be breaks in communication. Overall, their communication’s good. If I have any issues, I can talk with Andromeda’s owner.
They usually met deadlines, but in the event that they couldn’t meet a deadline, it was clearly communicated. Due to the nature of the project, we worked very closely with them and had regular meetings depending on the phase we were in.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Andromeda Technology Solutions has developed a cloud-based structure for a wood products manufacturer. They're tasked with enhancing the infrastructure and integrating access points in manufacturing Read more
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Clients of Andromeda Technology Solutions consistently highlight their cost-effectiveness and value for money. One client noted that their pricing 'fit our budget' while delivering 'quality service' that aligns with their needs. Another emphasized that they are 'always willing to work in whatever manner is best for their clients,' reinforcing the perception of good value. Overall, feedback suggests that clients appreciate the balance of quality and affordability, often viewing the services as a worthwhile investment.
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EMPIST is a Managed IT Services provider offering comprehensive IT support and management solutions. Across reviews, clients consistently commend EMPIST for their responsiveness, proactive problem-solving, and expertise in IT management, with around 90% providing positive feedback. They are recognized for their exceptional customer service and ability to maintain seamless IT environments, making them a reliable partner for outsourced IT services.
Overall, client feedback regarding EMPIST's timeliness is overwhelmingly positive. Clients consistently highlight their impressive response times, with one stating that inquiries receive almost instantaneous replies. The CFO of a PR firm noted that EMPIST's response time was 'fantastic,' while a performance analyst praised their 'timely assistance' and 'great customer service.' Such sentiments reinforce EMPIST's reputation for prompt and effective service delivery, contributing to strong client satisfaction.
We normally communicate via email and they create a ticket. The response time is amazing, it’s almost instantaneous. Whenever I submit a request, they respond in a moment and then call me. It’s fantastic.
The work is very good and everything is delivered on time. I have access to the helpdesk queue, and our employees use their service all the time. By working with them, I’m able to choose my own battles and work on more interesting projects.
Within a short window of time, EMPIST very quickly responded to my inquiry about setting up my phone Voicemail. EMPIST outwardly demonstrates great customer service and timely assistance. The service is already phenomenal and timely.
We noticed less issues related to computer hardware or software. When we needed help, we were able to use the EMPIST system to quickly get remote help. The quick response time was impressive.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — EMPIST is a contracted IT solutions provider, supporting 15–20 different systems. Among other responsibilities, they maintain the network, manage the helpdesk, and update the security systems. Read more
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Clients generally perceive EMPIST as providing excellent value for money, often highlighting their impressive responsiveness and proactive support. For instance, one client noted how EMPIST saved them from an outrageous quote from another vendor, showcasing competitive pricing. Another client emphasized the company's willingness to go above and beyond, even working after hours to resolve issues. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, as they consistently meet or exceed client expectations.
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ITGix is a Managed IT Services provider specializing in IT Support Services, DevOps, and cloud operations management. Across reviews, clients commend ITGix for their technical expertise, responsiveness, and value, with 100% positive feedback noting their adaptability and effective collaboration. Approximately 75% of reviewers specifically highlight their excellence in infrastructure automation and CI/CD pipeline implementation.
ITGix consistently receives positive feedback regarding their timeliness and responsiveness. Clients appreciate their ability to meet project deadlines, as highlighted by one CEO who noted the project was executed on time and within budget. Additionally, a head of development remarked on their quick work and proper completion of assignments, indicating a reliable and organized approach to project management. Overall, the sentiment regarding timeliness is very favorable, with clients expressing satisfaction with ITGix's commitment to delivering on schedule.
ITGix provided a collaborative and efficient approach to our requirements. Always meeting all of the projected deliverables.
The project was executed on time and within budget. All the work was done in a very professional manner, and we had a very smooth migration thanks to their previous experience.
They’re responsive and timely. Because of the nature of the work, we share a large amount of documentation, and they keep it organized and accessible.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — ITGix provides DevOps consulting for a jewelry retailer. The team provides expert guidance on building a robust and efficient DevOps architecture, managing testing, migration, and Read more
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ITGix receives consistent praise for its cost-effectiveness and overall value for money across various client reviews. Clients frequently highlighted that ITGix's pricing fit their budgets while delivering high-quality services. For instance, one client noted the 'good value for cost,' while another emphasized that ITGix's services resulted in 'cost savings and cost efficiency.' Overall, the sentiment reflects satisfaction with ITGix's pricing structure, aligning well with the quality of service provided.
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Bit by Bit Computer Consultants, a Managed IT Services Provider, offers a wide array of Information Technology Services, including IT Management, IT Support Services, and cybersecurity. With a 100% client satisfaction rate, clients repeatedly praise their responsiveness, professionalism, and flexibility. Approximately 80% of reviews highlight their seamless project management and effective communication. Clients appreciate their personalized service approach and the ability to adapt to unique business needs.
Overall, client feedback reflects a strong sentiment regarding timely service delivery from Bit by Bit Computer Consultants. Numerous clients noted that tasks were consistently completed on time, with one stating, 'Everything is handled in a timely manner while being professional and efficient.' Another client emphasized, 'They delivered on all items in a timely manner.' This positive trend highlights the company's commitment to promptness and responsiveness in addressing client needs.
We also have timely IT support when we need it. Yes, items were delivered on time and all project deliverables were met according to our expectations.
They delivered on all items in a timely manner.
Bit by Bit is available remotely 24/7, and they’re very good at immediately replying whenever there’s an issue. They’re always present and on time.
They always meet deadlines. We communicate via email, and they use Splashtop SOS to log onto our computers remotely. When we have an urgent issue, we call them.
They’ve exceeded expectations in terms of not just meeting deadlines but also delivering ahead of schedule.
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Clients consistently report that Bit by Bit Computer Consultants provides exceptional value for money, with many noting their competitive pricing and high-quality service. One client highlighted that their investment of $150,000 annually yields significant returns in reliability and efficiency. Another praised their ability to deliver projects on time and within budget, stating, 'Their talent is securing a better quote than a typical vendor without sacrificing productivity.' Overall, feedback indicates strong satisfaction with the cost-effectiveness of their services.
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Recent reviews highlight Bit by Bit Computer Consultants' exceptional communication and responsiveness, with clients praising their timely project management and effective IT solutions. One client noted, 'The team has a much faster response time than any company I've worked with previously,' while another appreciated their flexibility and willingness to adapt to unique client needs. Overall, the sentiment is highly positive, with clients expressing satisfaction across various aspects of their engagement, though some suggested improvements in their phone system.
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Uprite Services is a Managed IT Services provider specializing in comprehensive IT management, support, and cybersecurity solutions. With a client base spanning industries such as healthcare, logistics, and finance, Uprite receives consistently positive feedback, with over 90% of reviewers praising their responsiveness and technical expertise. Clients commend their ability to deliver timely solutions and proactive IT strategies, contributing to enhanced operational efficiency and security.
Overall sentiment regarding Uprite Services' timeliness is highly positive. Clients consistently highlight their prompt responses and effective communication. One client noted that Uprite Services resolves issues within 10 minutes or less, while another emphasized their ability to deliver work on time and respond quickly to urgent matters. The feedback reflects a strong appreciation for the company's commitment to timely service, although a few clients mentioned occasional delays in callback responses for urgent issues.
Uprite Services is amazing from a project management standpoint. I can communicate with any teammate by phone and get them on the line. Uprite Services resolves our issues in a timely manner. For instance, we had a situation yesterday where we needed a quick response, and Uprite Services called us back in about 20 minutes and provided a resolution in that call.
The helpdesk/support system works wonderfully as an ongoing service. As needed, ongoing projects are scoped, estimated, and completed responsively and timely.
Each call or email we send; they fix the problem immediately. They always deliver superior services within 10 minutes or less.
Uprite Services delivers work on time and communicates effectively through various channels based on my needs. For example, I can email to create a ticket, but I usually call. They have a dedicated person who always answers the phone.
Uprite Services meets deadlines and stays within budget. They're constantly checking on us, and we get email reports every morning. Every month, we also get a monthly standard bill detailing the different things they're monitoring for us.
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In the past six months, reviews for Uprite Services highlight their exceptional IT support and client-focused approach. Clients commend the team's responsiveness and thoroughness, particularly noting their effective communication and timely delivery of services. One client praised their ability to thwart a cyberattack without cost, while another emphasized their consistent performance and commitment to resolving issues swiftly. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.
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We offer IT services that are proactive, responsive and secure for businesses. We help you maximize your managed IT investment, secure your digital infrastructure, and stay ahead of the curve, so you can focus on achieving your business goals. These are the starting prices for our offerings. Licenses + extras not included. May vary by location.
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Total Networks is a Managed IT Services provider offering comprehensive IT Management and Support Services. They have consistently received positive feedback, with approximately 100% of reviews highlighting their outstanding responsiveness and expertise in managing IT infrastructure, performing migrations, and ensuring security. Clients frequently praise their reliable service, with no significant downtime reported and a strong emphasis on proactive management and communication.
Total Networks has received overwhelmingly positive feedback regarding their timeliness and responsiveness. Clients consistently noted their exceptional ability to deliver projects on time, with one stating, "They are exceptional when it comes to delivering on time and they are very quick to respond to our needs." Another client emphasized that there was no significant downtime during their transition, highlighting, "The projects were completed on time and within proposed budget." Overall, the sentiment surrounding their timeliness is highly favorable.
They are exceptional when it comes to delivering on time and they are very quick to respond to our needs.
The projects were completed on time and within the proposed budget. Our business did not experience any significant downtime from start to finish.
Total Networks completes its projects on time. It under promises and over performs. Most of our needs are upgrading our systems annually or, in some cases, quarterly to avoid downtime.
We haven’t encountered any system downtimes since we’ve engaged Total Networks — this speaks volumes about their technical capabilities and solution-orientedness. Total Networks is a highly responsive partner — we can always count on them to address our needs within quick turnaround times.
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Clients consistently commend Total Networks for their exceptional value and competitive pricing. They report that the service quality exceeds expectations, with one client noting, "Total Networks under promises and over performs." Another highlighted that their projects were completed on time and within budget, showcasing strong cost-effectiveness. Overall, the sentiment indicates that clients feel they receive significant value for their investment, often emphasizing the responsiveness and expertise of the team.
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Recent reviews for Total Networks highlight consistently high client satisfaction, emphasizing their attentive service and expertise in IT management. Clients noted successful transitions from previous providers, with one stating, "Total Networks exceeds all service expectations." Another client praised their reliability, stating, "They do what they say they're going to do." Overall, the sentiment is overwhelmingly positive, with no suggested areas for improvement, reflecting strong trust in their capabilities.
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TechMD is a prominent provider of Managed IT Services, specializing in IT Management and IT Support Services. Across numerous reviews, 100% of clients praise TechMD's project management and communication skills, highlighting their prompt responsiveness and dedication. TechMD's team is consistently recognized for improving clients' IT infrastructure and security postures, with around 90% noting enhanced operational efficiency and reliability.
Overall, clients express a highly positive sentiment regarding TechMD's timeliness. One client noted that action items and onboarding were completed on time, highlighting the team's responsiveness. Another client emphasized that TechMD meets deadlines effectively, resolving critical support tickets in an average of 1.28 hours. This consistent ability to deliver promptly has significantly streamlined operations for clients, reinforcing their confidence in TechMD's capabilities.
Action items and onboarding were completed on time with a team of professionals ready to assist. The team was very responsive.
TechMD meets deadlines and resolves issues in a timely fashion. Our support tickets have different priorities from 1–4. Priority one is an issue that is critical to resolve right away, like a network outage. TechMD's time resolution for priority one ticket is 1.28 hours from when we submit the ticket to when it's resolved.
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TechMD is generally perceived as offering good value for money, with many clients noting that their pricing aligns well with the quality of service provided. For instance, one client mentioned spending approximately $500,000, highlighting significant improvements in security and operational efficiency. Another client appreciated the cost-effectiveness of their monthly fees, stating they felt protected and satisfied with the services received. Overall, feedback indicates that TechMD's services deliver substantial value, often saving clients time and reducing operational interruptions.
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More responsive than most other service providers
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Xvand Technology Corp. is a Managed IT Services provider specializing in IT Support Services, cloud computing, cybersecurity, and virtual desktops. Across their reviews, 100% of clients express satisfaction, highlighting their responsiveness, reliability, and personalized service. Notably, 99.99% uptime is frequently mentioned, showcasing their technical competency and commitment to minimizing downtime.
Clients have expressed a positive sentiment regarding the timeliness of Xvand Technology Corp.'s project delivery. One review specifically noted that the project was delivered on time, with no last-minute surprises, indicating effective management and accountability. Additionally, the prompt response to client needs further underscores their commitment to timely service. Overall, feedback reflects a strong reliability in meeting deadlines and maintaining clear communication throughout the project.
Xvand managed the project in the Teams software, showed me deliverables and who was accountable for them and provided timelines. Yes, the project was delivered on time and there were no last minute surprises.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Xvand Technology Corp. provides managed IT and development services for an e-commerce jewelry business. They handle the business’ cloud computing needs and developed the front- and backend of Read more
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We provide Private Cloud or Hybrid environment with US Based 24x7 live helpdesk (we answer phone calls, not just emails). In most cases, all servers and networking hardware is included in the monthly per-user price. The way we built our offering allows us to provide superior support, Security, resolution times, and lower workstation costs.
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Five Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
IT Managed Services PROJECT HIGHLIGHT
5.0 — Five Nines provided managed IT services for a healthcare company. Their work includes technology road mapping, project planning, network and infrastructure management, and cybersecurity support. Read more
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Clients consistently express satisfaction with Five Nines' pricing and overall value, noting that their services align well with budgetary constraints. For instance, a healthcare CFO highlighted significant cost savings and improved budgeting through strategic IT planning, while another client emphasized that the cost of services was lower than hiring an internal IT team. Overall, the sentiment reflects a strong belief that Five Nines provides excellent value for money, reinforcing their reputation as a reliable IT partner.
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Recent client feedback highlights Five Nines' exceptional IT support, project management, and cybersecurity services. Clients praised their proactive approach, timely communication, and ability to deliver on budget. For instance, a healthcare CEO noted improved cyber readiness and reduced IT spending, while a marketing agency's liaison emphasized the smooth transition during a SharePoint rollout. Overall, sentiment is highly positive, with clients expressing appreciation for Five Nines' partnership and expertise, although some suggested enhancing support for MAC users.
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Scalo is a provider of IT Management and Outsourced IT Support services, specializing in staff augmentation and software development. Among their reviews, approximately 75% of clients express satisfaction with their ability to deliver high-quality engineering talent and effective collaborative processes. However, some suggest improvements in code quality. Overall, Scalo is praised for their reliable Managed IT Services, efficient communication, and sourcing expertise.
IT Managed Services PROJECT HIGHLIGHT
4.0 — Scalo provided software development support for a telemedicine solutions company. The team helped the client develop a Microsoft-based POC for a medical questionnaire system. Read more
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Clients have consistently highlighted Scalo's competitive pricing and overall value for money. One client noted, "Good value for cost," while another emphasized that Scalo's pricing fit their budget and provided high-quality specialists. A third client mentioned that the cost of using Scalo was lower than hiring internal developers, enhancing their project's feasibility. Overall, the sentiment reflects satisfaction with Scalo's cost-effectiveness, though there are suggestions for improvement in specific areas.
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More responsive than most other service providers
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
Overall sentiment regarding timeliness at Integritek Holdings is highly positive. Clients consistently highlight the company's responsiveness and ability to deliver projects on time. For instance, one client emphasized that Integritek's team was 'quick to offer solutions' and 'timely' in their responses. Another client noted that Integritek was 'very timely and always available to answer our questions.' This commitment to prompt service has earned them commendations for minimizing downtime and ensuring smooth operations.
They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
They were very timely and always available to answer our questions.
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5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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More responsive than most other service providers
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Framework IT is a Managed IT Services provider specializing in IT Management and Support Services. Consistently praised for their exceptional responsiveness and professionalism, they maintain a 100% satisfaction rate across reviews. Clients appreciate their proactive approach, customized solutions, and strong communication, with more than 50% highlighting their excellent project management and technical expertise. Their cost-effective services and alignment with client needs set them apart from other MSPs.
Framework IT has received positive feedback regarding their timeliness in project management and support delivery. Clients noted that deliverables were consistently on time, often exceeding expectations. For instance, one client highlighted that their issues were typically resolved within hours, showcasing Framework's responsiveness. Another client commended their effective communication and the assurance of having a reliable technology partner. Overall, the sentiment regarding timeliness is highly favorable, reflecting Framework IT's commitment to meeting client needs promptly.
We still have monthly virtual check-ins to discuss ongoing work. Deliverables have been on time and typically exceed expectations. They rotate the onsite staff they provide and the technicians are knowledgeable and professional.
I send them support requests via a ticketing system and they often resolve the issue within a few hours. We correspond with both CIOs via phone or email and schedule meetings whenever possible. I’m very happy with their availability and level of communication.
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5.0 — Framework IT provides IT consulting and management services for a law organization. The team provides recommendations on the client's IT system and offers remote monitoring, security tools, and EDR Read more
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In the past six months, client feedback for Framework IT has been overwhelmingly positive, highlighting their exceptional service and responsiveness. One client, a medical service provider, praised their unparalleled knowledge and cost-effectiveness, stating, 'You could not ask for any better service.' The firm has maintained strong relationships, with clients expressing loyalty and satisfaction exceeding expectations. Overall, clients commend Framework IT for their professionalism and consistent delivery of high-quality IT management solutions.
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CyberDuo is a Managed IT Services company specializing in IT Support Services, IT Management, and cybersecurity solutions. Their reviews reveal a consistent theme of reliability and excellent customer service, with 100% positive feedback highlighting their responsiveness and problem-solving abilities. Clients frequently commend their effective communication and tailored solutions, making them a trusted partner in outsourced IT support and management.
IT Managed Services PROJECT HIGHLIGHT
5.0 — CyberDuo provides technical support to integrate a recently acquired company into the business. Their work involves executing hardening controls to meet internal cybersecurity and user access Read more
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Recent reviews for CyberDuo highlight their exceptional expertise and proactive approach to IT security management. Clients, such as Technicolor, praised their effective project management, timely deliverables, and strong communication. Specific outcomes included significant reductions in security incidents and improved compliance scores. The firm's adaptability and customer-centric mindset were also noted as key strengths. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and a lack of suggested improvements.
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Based on the company's requirement we offer different tiers for Managed Services. The prices may change after initial assessment.
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Virtuas is a Managed IT Services company specializing in IT Support Services, including audio-visual equipment upgrades and server management. They receive consistently positive feedback for their professional communication and reliability, with no significant areas for improvement noted by reviewers. Approximately 100% of the feedback highlights their effective project management and alignment with client needs.
Client feedback highlights Virtuas' strong communication skills, with one CFO noting their 'first-class' communication throughout the project, including regular status updates. Another client emphasized 'good communication and follow-up' as a standout quality. Overall, the sentiment is highly positive, with clients appreciating the reliability and responsiveness of Virtuas during their engagements, indicating that communication is a key strength of the company.
Virtuas was first class during the whole project. They started by setting up a planning meeting and the followed with some good options to address our requirements. They ordered the equipment and completed the installation as agreed. They communicated well regarding the status of the project the whole time. They have been an awesome partner for us during my 3+ years with the company. They communicated well and were always reliable.
They delivered the project as expected. Good communication and follow-up after the fact. There was nothing they needed to improve on.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Virtuas replaced an in-house managed IT provider for a financial and accounting services firm. The team migrated the company to a new platform, upgraded outdated software, and created a backup Read more
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Clients commend Virtuas for their competitive pricing and overall value, noting that their services fit within budget constraints. For instance, the CFO of Deutser LLC appreciated the 'pricing fit our budget,' while a Software Product Manager highlighted similar sentiments, stating 'Pricing fit our budget' as a key reason for choosing Virtuas. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, as clients found the quality of service to be commensurate with the investment made.
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Sikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
Client feedback regarding Sikich's timeliness reveals a strong sentiment of satisfaction. For instance, one client emphasized that the project was scheduled well ahead of the due date, ensuring timely delivery of the compliance report. Another client noted that Sikich met all deadlines with minimal disruption during a server replacement project. Overall, clients consistently praised Sikich for their responsiveness and ability to deliver projects on time, reinforcing their reputation for effective project management.
Met needs and on time. Sikich managed constant communication throughout the project.
For the most part, Sikich has delivered on time and within budget. The most impressive things about Sikich are their knowledge of the product they help us support and their transparency with us.
Weekly project management meetings were had and issues were resolved in a timely manner. I always knew when development would be completed and ready for us to test.
Sikich scheduled the project to start well ahead of the due date to ensure any issues would not impact delivery. Meetings to verify scope and collect evidence of compliance were conducted on a flexible schedule and very efficiently. The report on compliance was delivered on time. They have been very responsive to our needs.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Sikich provides managed IT services for a property management company. Sikich is responsible for onboarding and providing Microsoft services while maintaining the security of the client's IT Read more
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Client feedback regarding Sikich's overall cost and value for money is largely positive. Many clients commend the company's pricing as reasonable, noting it aligns well with the quality of service received. For instance, one client highlighted that their investment of $72,000 annually for premium services was justified by the substantial value gained. However, some reviews mentioned concerns about high billing rates for minor inquiries, indicating a need for transparency in pricing. Overall, clients appreciate the balance of cost and quality in Sikich's offerings.
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Applied Tech is a Managed IT Services provider specializing in IT infrastructure, remote desktop management, cybersecurity, and cloud solutions. Their clients commend their responsive service and effective project management, highlighting a 100% satisfaction rate in reducing downtime and meeting IT needs efficiently. Approximately 80% of reviews emphasize their expert problem-solving and proactive communication, reflecting their commitment to cost-effective, tailored IT support.
Clients have consistently praised Applied Tech for their timely responsiveness and effective problem resolution. One reviewer noted that Applied Tech resolves issues quickly and meets deadlines while staying on budget. They also highlighted the company's proactive approach, with regular monthly meetings to review strategic plans. Overall, the sentiment regarding timeliness is highly positive, with no significant areas for improvement identified in this aspect.
Applied Tech meets deadlines and stays on budget. They’re responsive to our budgetary needs since we’re a small business. We have monthly meetings with Applied Tech to review our strategic plan and requirements. They’re responsive and resolve tickets in a timely manner.
Our account and project manager, Daniel Malishkin, closely managed tasks and set reasonable expectations. His team is very responsive and timely. His broad experience is invaluable to us and we rely on him and his team for expert advice and special projects. They set expectations up front and deliver solutions on time and cost effectively.
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Clients consistently commend Applied Tech for delivering high-quality services at competitive prices, often noting the strong value for money. One client highlighted 'good value for cost' and another emphasized their responsiveness to budgetary needs, stating they 'stay on budget.' Overall sentiment reflects satisfaction with cost management, timely delivery, and the effectiveness of their IT solutions, reinforcing the perception of Applied Tech as a reliable partner for IT services.
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In the last six months, Applied Tech has received positive feedback for their responsive project management and expert advisory services, particularly from the CIO of MEDILOGIX. Clients appreciate their solid support, timely delivery, and cost-effective solutions. Notably, Daniel Malishkin's management has been highlighted for closely overseeing tasks and setting reasonable expectations. However, some challenges were noted during the transition from Virsage, indicating a need for improved integration of new team members.
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designDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.
Overall, client feedback regarding designDATA's timeliness is overwhelmingly positive. One client emphasized the 'impeccable IT support' that maximized productivity without delays, noting that issues are often resolved on the first call. Another client praised the team's immediate response to problems, highlighting efficient issue resolution and consistent communication. The promptness and reliability of designDATA's services have instilled confidence in their clients, allowing for strategic planning without the stress of unresolved IT challenges.
The humanity of it. Their team talks in our language, is cool calm and collected while rapidly diagnosing and solving problems. They get us back to work whenever something comes up. The customized training, the fast answers to questions, and the long term partnership orientation is what was promised, and what was delivered.
The meeting and communication cadence we have established works. We are having the right conversations about the right things at the correct times. I hear a lot from peers about IT projects that start and don’t finish or go as planned. When we decide to implement new technology, designDATA gets it done and done right.
We receive a monthly training calendar via email at the beginning of each month and then weekly reminders for the upcoming session that week. Every training session is delivered on time, and it's live and interactive to give us the opportunity to ask questions and really learn hands-on. They’re also proactive in updating content to keep up with evolving technology (like using AI tools) and cybersecurity threats.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — designDATA provided IT training for a marketing company. The team provided cybersecurity awareness and Microsoft 365 training, giving the client access to over 200 videos. designDATA also offered AI Read more
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Clients consistently report that designDATA offers excellent value for money, often noting that their pricing is competitive relative to the high level of service received. One client highlighted that although costs were about 50% higher than their previous vendor, the improved customer service was worth threefold the investment. Another mentioned that the training and support provided were comprehensive and tailored, enhancing overall efficiency without a hefty price tag. Overall, feedback reflects strong satisfaction with the company's cost-effectiveness and service quality.
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SUCCESS Computer Consulting is a highly-rated Managed IT Services provider, specializing in IT management, IT support services, and comprehensive information technology solutions. The company consistently receives positive feedback, with no notable areas for improvement mentioned in over 90% of reviews. Clients frequently commend their project management skills, effective communication, and ability to deliver on time and within budget. Their collaborative approach and proactive security measures are often highlighted by clients.
CLIENTS consistently praised SUCCESS Computer Consulting for their timely project management and responsiveness. For instance, one client noted they delivered items on time and addressed needs promptly, while another highlighted their ability to work within shifting timelines and still meet expectations. Overall, the sentiment regarding their timeliness is overwhelmingly positive, with multiple reviews commending their regular updates and quick resolution of issues, indicating a strong commitment to meeting deadlines and client needs.
One of the keys to the success we've experienced has been Success' ability and willingness to work within our timelines, and the inherent need for those timelines to shift from concept through fruition. In all cases, Success delivered well within expectations.
Everything has been delivered on time and within budget. Their team is responsive and communicates effectively.
They delivered items on time and if unable to assist with our needs at the basic help desk level a senior individual would respond within 24 hours.
Everything has been completed on time and within budget, and SUCCESS Computer Consulting is responsive. We communicate via email and phone calls.
SUCCESS has been able to turn work around for us expeditiously. We’ve called on them to work with our company’s owner on projects that require quick turnaround times, and they’ve always been able to provide service in a timely manner.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — A painting and drywall subcontractor has engaged SUCCESS Computer Consulting for ongoing IT support. SUCCESS Computer Consulting has been assisting with the client’s network and infrastructure. Read more
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SUCCESS Computer Consulting is frequently praised for providing good value for money. Clients have noted that their pricing is competitive and fits within budgets, with one stating, 'good value for cost.' Reviews consistently highlight the effectiveness of their services in enhancing operational efficiency and IT management. Positive sentiments include their responsiveness and commitment to delivering on promises, although some clients have mentioned evaluating costs annually due to the overall investment. Overall, the feedback indicates a strong alignment between cost and service quality.
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Parachute Technology is an MSP providing Managed IT Services, cybersecurity support, and outsourced IT management. Across multiple industries, clients commend their adeptness in IT support services, highlighting their responsive service, proactive management, and seamless communication. Approximately 90% of reviewers express satisfaction with their services, often noting Parachute Technology's ability to integrate smoothly as an outsourced IT partner and their exceptional support in both remote and on-site deployments.
Overall sentiment regarding timeliness in Parachute Technology's service is highly positive. Clients consistently noted that projects were delivered on time or even ahead of schedule. One client stated, "The work they complete is always on time or early," while another highlighted their "fantastic" adherence to deadlines, delivering results as promised. This punctuality, coupled with effective communication and responsiveness, has fostered strong partnerships and client satisfaction across multiple engagements.
The work they complete is always on time or early. The advice is excellent. The engineers understand what we are needing and accomplish the task.
They deliver the work on time and within budget. We’re not plugged in directly with them on Slack, so we mainly communicate through emails, video meetings, and occasional phone calls.
They’ve been fantastic at deadlines from the start. They promised a one-month onboarding, and they delivered on the first of the month. They set worst- and best-case timelines so we knew what to take.
They’re always right on time, whenever there’s a problem. They’re able to take over and solve the problem once we report it.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Parachute Technology provides managed IT services for a grant-making foundation. The team procures and sets up hardware and software, provides ticketing support, and manages various platforms. Read more
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Clients consistently commend Parachute Technology for delivering high value relative to their costs. Feedback highlights that their pricing is competitive and aligns well with client budgets, as noted by one client who stated it provided a 'great value for cost.' Others emphasized the company's proactive approach and responsiveness, which transformed IT from a cost center to a competitive advantage. Overall, the sentiment reflects satisfaction with the quality of services provided for the investment made.
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TechPulse is a Managed IT Services provider offering comprehensive IT Support Services and Outsourced IT Management. Reviews highlight their exceptional accessibility, knowledge, and responsiveness, with 100% of clients praising their communication and timely delivery. They excel in project management, security, and customer service, with no reported areas for improvement.
Overall, clients express a highly positive sentiment regarding TechPulse's timeliness. Multiple reviews highlight their consistent ability to deliver projects on time and respond swiftly to requests. For instance, one client noted that TechPulse 'exceeded expectations, completed on time, and responded quickly,' while another emphasized their 'rapid turnaround time of 5-10 minutes' for addressing needs. This strong performance in timely delivery has significantly contributed to client satisfaction and operational efficiency.
TechPulse was very responsive and delivered on time. I was impressed with their excellent communication and customer service skills.
They've always delivered professional personnel, exceeded expectations, completed on time, and responded quickly. We recommend TechPulse to anyone who inquires about our IT services.
TechPulse delivers work on time and stays on budget. We send an email that goes into their ticketing system for help desk support. After that, we send emails back and forth or have phone calls, depending on the issue.
Projects are delivered in a very timely manner. If something happens or gets held up, they let us know what is wrong and fix the issue promptly.
timely service and great working with them. Executed very well.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — TechPulse provides IT support for an energy company. The team administrates the client's network, manages their software licenses and third-party applications, and provides IT security and threat Read more
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In the past six months, TechPulse received high praise for their exceptional knowledge and responsiveness during a project involving a transition from VMware to Hyper-V. Clients highlighted their effective communication, timely delivery of milestones, and strong alignment with company values. One reviewer noted their 'white glove service' and accessibility as standout qualities, while no areas for improvement were identified. Overall, the sentiment reflects a strong satisfaction with TechPulse's capabilities and service quality.
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IT GOAT is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. With overwhelmingly positive feedback, over 90% of reviewers commend their responsiveness, speed, and effective IT solutions. Clients consistently highlight their adaptability to diverse business needs and the quality of their services, while a few suggest improvements in billing and response time efficiency.
IT Managed Services PROJECT HIGHLIGHT
5.0 — IT GOAT provides IT and cybersecurity services for a healthcare company. They handle asset management, hardware storage and shipping, help desk assistance, antivirus and malware protection, and Read more
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Clients consistently commend IT GOAT for their cost-effective solutions and value for money. The CEO of Daring Foods noted their 'pricing fit our budget,' while CertifyOS highlighted their 'good value for cost.' Additionally, the general manager of The North American Guitar emphasized IT GOAT's 'amazing service at a really reasonable rate,' reinforcing the overall sentiment that the company delivers high-quality service at competitive prices, despite occasional feedback regarding billing simplicity.
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Consilien is a Managed IT Services provider offering comprehensive IT support, including IT infrastructure management, cybersecurity, and strategic IT planning. They are praised for their responsiveness, expertise, and client-centric approach, with 100% of reviewers highlighting their effective communication and technical proficiency. The majority of feedback is positive, emphasizing their reliability and personalized service.
Clients consistently praise Consilien for their timely responsiveness and efficient project management. One client noted that they received a service ticket and a follow-up call within 15 minutes, allowing them to access necessary information swiftly. Another client highlighted that Consilien always delivered on time and was quick to respond to needs, emphasizing their 100% uptime and smooth hardware conversions. Overall, feedback reflects a strong sentiment regarding Consilien's commitment to timely service.
Always quick to respond and did deliver on time.
Yes on time and very responsive, within minutes.
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In recent reviews, clients praised Consilien for their responsiveness and effective solutions, with one user noting a rapid resolution of their IT issue within 15 minutes. Another client appreciated the patience and clarity of support during a login challenge, despite an initial delayed response. Overall, sentiment remains positive, highlighting Consilien's knowledgeable staff and commitment to timely service, although there was mention of occasional communication delays.
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Consilien offers a security-first approach to managed IT services, ensuring your business stays protected while navigating the ever-evolving technology landscape. Whether you need support for your in-house team or fully managed IT, we proactively manage your IT environment. These are starting prices. Please inquire for co-managed pricing.
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Klik Solutions is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. Feedback from their clients highlights a commitment to flexibility, excellent service delivery, and robust project management. Notably, 100% of reviewers acknowledge their positive experience, praising their technical expertise and alignment with clients' values and goals.
Overall, Klik Solutions has received positive feedback regarding their timeliness in project delivery. Clients highlighted their adherence to deadlines, with one stating they 'always exert best efforts to ensure that the deliverables are provided as scheduled.' Another client praised their 'quick communications' and 'record time' project completion. Additionally, the COO of Premium Care USA noted their effective project management, emphasizing clear communication and prompt responses to any delays. This consistent feedback underscores a strong sentiment of reliability in timely service delivery.
Timely delivery of the App and meeting the exact functionality requirements. KLIK assigned a Project Manager, an Analyst, and a developer to the project. All did a great job organizing the requirements and delivering what was promised.
Response time is fast. They delivered project in record time.
Klik Solutions adheres to the project plan and meets all deadlines effectively. They always exert best efforts to ensure that the deliverables are provided as scheduled. If delays occur, Klik Solutions communicates these delays clearly and promptly provides a revised timeline.
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5.0 — Klik Solutions has provided managed IT and cybersecurity services for a dairy company. The team has also assisted the client with data analytics and app development and supplied them with on-site Read more
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Klik CORE Plus Managed Service package provides comprehensive IT management, including advanced monitoring, proactive system protection, and secure asset management. With expert guidance, real-time support, and enhanced cybersecurity, we ensure your IT infrastructure remains optimized, secure, and compliant, all tailored to your business needs.
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CAL IT Group is a Managed IT Services provider specializing in IT infrastructure management, cybersecurity, and IT support services. Client reviews highlight their timely, professional service, with 100% of respondents noting increased efficiency, improved security, and prompt communication. Their expertise in handling IT challenges and dedication to client needs consistently earns them high praise and positive feedback.
The feedback regarding CAL IT Group's timeliness is overwhelmingly positive. Clients consistently highlight their prompt responses and ability to deliver services on schedule. For instance, the VP of Finance at Pinnacle Petroleum noted that CAL IT provided timely IT support, addressing issues within minutes, even over weekends. Additionally, the Office Manager at Magellan Architecture praised their excellent project management skills, stating they consistently met deadlines and adhered to schedules. Overall, CAL IT Group is recognized for their commitment to timely service and responsiveness.
The project management was very timely, ensuring that services were delivered promptly. CAL IT Group consistently provided very timely service and was responsive to client needs.
CAL IT Group demonstrated excellent project management skills throughout their engagement. They consistently delivered items on time, adhering to the agreed-upon schedules and milestones. Their disciplined approach ensured minimal disruption to daily operations.
Cal IT has provided timely IT support, responding to our 'ticket's' within minutes. They have also responded to urgent IT issues over the weekend and are always timely. Additionally, they provided us with timely onboarding of new employees.
CAL IT Group's business model allows them to solve issues within 30 minutes, which is surprising how fast they can get results. This quick resolution time is crucial for our organization. They’ve been a life-saving support for us because they get and solve the ticket promptly.
Their project management is very efficient, and they are always timely with great communication. They have ensured a quick turnaround to more efficient systems.
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5.0 — CAL IT Group provides managed IT services to a safe manufacturing and service company. Their scope includes network upgrades, cybersecurity projects, consulting, hardware and software Read more
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Overall, CAL IT Group is perceived as offering excellent value for money, with clients frequently highlighting their pricing as fitting within budgetary constraints. Positive feedback includes remarks such as, "pricing fit our budget" and "good value for cost," indicating satisfaction with the financial aspect of their services. Clients appreciate the responsiveness and dedication of CAL IT Group, often noting that the service received justifies the investment, contributing to enhanced operational efficiency and reduced downtime.
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Recent reviews for CAL IT Group highlight strong client satisfaction, particularly regarding their responsiveness and expertise. Clients noted significant improvements in operational efficiency and communication, with one praising the team for being 'extremely good' at understanding their needs. Both reviews emphasized the company's ability to deliver services rapidly and effectively, with no reported areas for improvement. Overall, CAL IT Group is perceived as a reliable and knowledgeable partner in IT management.
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TruAdvantage is a Managed IT Services provider specializing in IT management, IT support services, and cybersecurity solutions. Clients consistently commend TruAdvantage for their exceptional project management and proactive approach, with approximately 90% of reviews highlighting their responsiveness and technical expertise. Notably, 85% of reviewers appreciate their personalized support and seamless integration into client operations, positioning them as a preferred choice for outsourced IT management.
TruAdvantage has received overwhelmingly positive feedback regarding their timeliness in project management. Clients consistently highlight their ability to deliver projects punctually and respond swiftly to needs. For instance, one client emphasized their proactive problem-solving approach, stating that TruAdvantage addresses issues promptly, which is crucial in high-stakes environments like healthcare. Another client noted their consistent reliability, asserting that TruAdvantage treats every IT problem as an emergency, demonstrating their commitment to timely service delivery.
TruAdvantage consistently demonstrates exceptional project management skills throughout our engagement. They have a proven track record of delivering deliverables punctually, adhering to agreed-upon deadlines and project milestones. Their robust organizational capabilities ensure that tasks are efficiently planned, executed, and closely monitored to ensure timely completion.
They’re consistent, reliable, and always solve problems in a timely manner. As a medical practice dealing with life-or-death situations across six hospitals, this is very important to us. TruAdvantage understands how important it is for us to have a functional network, so they treat every IT problem as an emergency.
They’re very proactive in their work. Whenever we open a ticket with them, they reliably warn us of potential challenges and present possible solutions before they occur. Their response time has been great. When they’ve set deadlines for their projects, they usually come out ahead of them.
Since then, the project management has been well-structured and efficient, ensuring that all deliverables are met on time. They maintain clear communication about any projects or open-ticket requests, proactively addressing any issues and adapting to our needs as they arise. Their responsiveness and ability to adjust to our priorities have made the engagement smooth and effective.
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5.0 — TruAdvantage provides managed IT services for a nonprofit organization. The team handles technical support, manages the client's IT infrastructure, and offers cybersecurity services and strategic Read more
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TruAdvantage receives consistent praise for their cost-effectiveness and overall value from clients across various sectors. Many reviews highlight the company's reasonable pricing, particularly for nonprofits, and their commitment to delivering quality services. For instance, one client noted they chose TruAdvantage for their 'good value for cost,' while another emphasized the 'peace of mind' provided by their IT solutions, which justified the investment. Overall, the sentiment is that TruAdvantage offers competitive pricing relative to the quality and breadth of services provided.
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In the last six months, clients have praised TruAdvantage for their effective integration of cybersecurity and IT infrastructure services. One client noted their proactive communication and responsiveness, which significantly improved project management efficiency. The team's ability to feel like an extension of the client's organization was highlighted as a unique strength. While no major issues were reported, suggestions for enhanced updates on open tickets were mentioned, indicating a commitment to continuous improvement.
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Tailored Technology Services Inc. is a Managed IT Services provider excelling in IT Support Services and Outsourced IT Management. The company consistently receives positive feedback, with 100% of reviews highlighting their responsiveness, expertise, and tailored solutions. Clients appreciate their seamless project management and quick resolution of issues, though some suggest improvements in onboarding processes to enhance the initial client experience.
Overall, clients express a positive sentiment regarding Tailored Technology Services Inc.'s timeliness. One client specifically noted that critical information transfers were completed on time despite tight deadlines, highlighting the company's understanding of urgency. Another client emphasized that Tailored Technology Services consistently delivers solutions promptly, allowing their team to save significant time previously spent resolving IT issues. This consistent feedback underscores the company's commitment to timely project management and responsiveness to client needs.
Yes, we had very specific timeframes that information needed to be transferred and it was completed on time. They understood the urgency of what was needed and ensured the transfer happened quickly.
Tailored Tech is always available to help us with any issue we may have. They follow through from start to finish and make sure it’s done in a timely manner. They go above and beyond to make sure we’re always taken care of and all issues are resolved in a timely manner.
Tailored Technology Services Inc. meets deadlines and stays on budget. I'm impressed with Tailored Technology Services Inc.'s courtesy, professionalism, and quick response to solve our issues.
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5.0 — Tailored Technology Services Inc. serves as an IT partner of an architecture and planning firm. They've set up the client's IT infrastructure and are now solving internal employees' Read more
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Clients generally express positive sentiments regarding the cost and value offered by Tailored Technology Services Inc. Many reviews highlight the company's competitive pricing and the quality of service received. For instance, one client noted significant cost savings compared to previous vendors while maintaining high service levels. Another mentioned their investment of $200,000 as justified by the seamless IT support and quick resolution of issues. Overall, clients appreciate the strong return on investment and tailored solutions that align with their needs.
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BRITECITY is a provider of Managed IT Services, offering comprehensive IT support, IT management, and technology solutions to a diverse range of clients. Across multiple reviews, 100% of clients emphasize their exceptional response times, professionalism, and effective project management. BRITECITY is praised for its personalized service approach, successfully treating each client as a priority, and consistently delivering timely and cost-effective IT solutions.
Overall, feedback regarding BRITECITY's timeliness is highly positive. Clients consistently commend their ability to deliver projects on or before deadlines, with one client noting 'timely project completion' for special projects. Another client highlighted their 'very satisfactory' response times, stating that issues are resolved within hours. Additionally, BRITECITY is praised for proactive communication and flexibility in accommodating client needs, reinforcing their reputation for reliability and efficiency in project management.
BRITECITY has delivered everything in a timely manner. They work quickly and when they've had delays, they let us know in advance. Moreover, BRITECITY’s communication is good.
BRITECITY is always on top of our needs and they easily come up with solutions in a timely manner — they’re highly responsive and very easy to work with. They’re very communicative and give us detailed explanations of their process.
They’re good at communicating and sticking to schedules and budgets. We usually communicate through phone calls and emails. BRITECITY’s response time is impressive.
I find them extremely reliable and timely with their deliverables, so I don’t have to worry too much about our projects. We typically communicate through email and phone.
Their project management is really good. When we need help, we open a ticket and they attend to it. They’re very timely. briteCITY’s timeliness is a great advantage for us.
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5.0 — BRITECITY provides comprehensive IT services for a mental health nonprofit. The team handles the client's IT infrastructure, device management and setup, equipment procurement, helpdesk, and ongoing Read more
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The feedback on BRITECITY's cost and value for money is predominantly positive. Clients noted significant cost savings through streamlined services, with one client reporting a reduction from $9,500 to $6,500 monthly while maintaining quality support. Many reviews highlighted that BRITECITY's pricing is competitive and justified by their responsiveness and expertise. Clients expressed satisfaction with the overall value, emphasizing that the investment leads to efficient IT management and minimal downtime, making it a worthwhile partnership.
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M6iT is a Managed IT Services provider excelling in IT Support Services and Outsourced IT Management. Across their reviews, 100% of clients praise their responsiveness and professionalism, with many highlighting their effective project management and impactful IT solutions. Notably, 67% of reviews mention their impressive response time, emphasizing their commitment to client satisfaction.
Overall, clients express a highly positive sentiment regarding M6iT's timeliness. They consistently highlight the company's ability to meet deadlines and respond promptly to requests. For instance, one client noted, "Always on time, easy to use ticketing system and great response time." Another remarked, "M6iT delivers work on time and on budget — their project management is good." Such feedback underscores M6iT's commitment to timely service delivery, which clients find impressive and essential.
Always on time, easy to use ticketing system and great response time.
M6iT delivers work on time and on budget — their project management is good.
They were very good at meeting deadlines.
They were great at scheduling and meeting deadlines.
They finish tasks on time and meet deadlines. The team is timely and communicative.
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5.0 — M6iT was hired by an entertainment company to handle all their IT-related needs. The client's goal was to get their IT infrastructure performing at its best. Read more
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M6iT is consistently recognized for providing excellent value for money across various projects. Clients have noted that their services are competitively priced, with one stating, "their pricing fit our budget," while another emphasized the "good value for cost." Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and timely delivery. Several reviews highlight that M6iT's support not only meets but often exceeds expectations, contributing to significant improvements in operational efficiency.
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Ripple IT is a Managed IT Services provider offering comprehensive IT support, including IT management, IT infrastructure, and cybersecurity services. With a strong focus on client satisfaction, Ripple IT consistently delivers projects on time and within budget, while maintaining excellent communication and responsiveness. All reviews highlight their exceptional project management skills and customer-centric approach, with 100% positive feedback emphasizing their ability to exceed expectations and deliver tailored IT solutions.
Overall, clients express a highly positive sentiment regarding Ripple IT's timeliness. They consistently deliver projects on time, as highlighted by one client who noted that Ripple IT completed their office setup ahead of schedule. Another reviewer praised their quick response times, stating they receive callbacks within ten minutes of submitting a ticket. Additionally, clients appreciate the proactive management and support provided during projects, further reinforcing Ripple IT's commitment to timely service.
Ripple IT delivers work on time and within budget. We have a ticketing system that only a couple of us can access, and the rest of the team can call Ripple IT for support or email their support team to open a ticket. All the team members are incredibly responsive.
On time completion of office setup. Creative solutions (Consultative services) regarding a backup plan for internet setup and operation as well as permanent internet equipment recommendation, support & setup. Response time following an escalation was fantastic.
Ripple IT is always responsive. The projects always get done on time and with high quality. Overall, we have nothing bad to say about them.
We were able to set up and test all IT infrastructure in our new office space two weeks before the target date we had to move in so everything was ready to go by the time that our furniture arrived. Through a combination of video calls, in person support, and remote consulting they were able to design out our wireless network from afar to ensure maximum coverage throughout our office space and execute on their designs in just a short time.
I’m most impressed with Ripple IT’s ability to execute timely and efficiently.
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5.0 — Ripple IT provides managed IT services and cloud consulting for an investment management company. The team offers help desk services and has migrated operations from Workplace to an in-house Read more
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Recent reviews for Ripple IT highlight exceptional service and client satisfaction. A CTO noted a remarkable 75% reduction in device setup turnaround time and praised the team's responsiveness, with most tickets addressed the same day. Clients appreciate Ripple IT's empathetic approach and effective communication, emphasizing their commitment to understanding client needs. The overall sentiment is overwhelmingly positive, with clients describing their experience as the best among managed service providers, noting that Ripple IT genuinely cares about their success.
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Fantastic IT is a provider of Managed IT Services, specializing in outsourced IT management and support for businesses across various industries. The company has received overwhelmingly positive feedback, with approximately 100% of reviewers praising their outstanding customer service, efficiency, and responsiveness. Clients consistently highlight Fantastic IT's ability to streamline operations, manage IT networks, and resolve technical issues promptly, demonstrating their commitment to quality and client satisfaction.
Fantastic IT has consistently received positive feedback regarding their timeliness in project delivery. Clients noted that the team is quick to respond to needs and keeps them informed about updates, as highlighted by the Premier Lacrosse League's experience with prompt delivery and proactive communication. Similarly, Climate Resolve emphasized the efficiency of their workflow, stating it was 'timely and efficient.' Overall, the sentiment surrounding timeliness is overwhelmingly positive, indicating reliability in meeting deadlines.
Fantastic IT has been amazing at delivery times, and if there is any issue with deadlines, they are quick to let us know and keep us informed about updates. FIT is always quick to respond, always meets our needs.
The workflow was timely and efficient. They are friendly and truly try to help at every level of the organization.
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5.0 — Fantastic IT has provided IT support for a professional lacrosse league's office move. Currently, the team also offers ongoing IT assistance for the client's staff and helps with software Read more
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Client feedback on Fantastic IT highlights their competitive pricing and excellent value for money. Many clients noted the simplicity of their pricing structure, with one stating it was clear and straightforward compared to competitors. Clients expressed satisfaction with the cost-effectiveness of services, with one organization reporting a 40% reduction in IT expenses after switching to Fantastic IT. Overall, sentiment is overwhelmingly positive, emphasizing that clients feel they receive significant value for their investment.
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GenCare is a Managed IT Services provider that excels in delivering comprehensive IT Management and Support Services. They are praised for their responsiveness, adaptability, and expert service tailored to client needs, consistently staying within budget and timeframe. With a 100% positive feedback rate highlighting their customer-centric approach, GenCare strikes a balance between maintaining systems, upgrading technology, and providing Outsourced IT Support.
Clients consistently praise GenCare for their timely responses and project deliveries. One review highlighted that they delivered services earlier than promised, while another noted their immediate response to requests, often resolving issues within hours. Additionally, clients appreciated the clear communication throughout projects, emphasizing that GenCare effectively managed timelines and kept them informed. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no significant areas for improvement identified.
They delivered on time and within budget and communicated every change to us. We communicated via phone calls and emails. Since we managed our own project, we had our own internal process.
GenCare has delivered everything they promised and delivered earlier than promised. Their support staff is knowledgeable, patient, and understanding. Their response time is nearly immediate.
General Networks completed everything on time and under budget. We worked with them on a time and material basis, so we called them whenever we had a problem or sent a request to their help desk. They were very responsive to all of our needs.
General Networks has met deadlines and been very responsive to our needs. We had several phone calls and in-person meetings when we started working together to develop our business plan. Now, we rely primarily on a ticketing system and email for communication.
They deliver items on time. We have regular calls throughout the projects to discuss any changes in the timelines or implementation plans.
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5.0 — GenCare provides managed IT services for a tour operator. The team has helped the client upgrade and maintain their IT systems and infrastructure. They also provide ongoing support. Read more
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Recent reviews of GenCare highlight a strong client sentiment, emphasizing their adaptability and understanding of client needs. The VP of operations at Premier World Discovery praised GenCare's tailored solutions and transparency in project management, stating they exceeded expectations. Meanwhile, the CTO of Quartz Network noted the absence of complaints and satisfaction with service delivery. Both clients commend GenCare for their effective communication and flexibility, with no reported areas for improvement.
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Five Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
IT Managed Services PROJECT HIGHLIGHT
5.0 — Five Nines provided managed IT services for a healthcare company. Their work includes technology road mapping, project planning, network and infrastructure management, and cybersecurity support. Read more
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Clients consistently express satisfaction with Five Nines' pricing and overall value, noting that their services align well with budgetary constraints. For instance, a healthcare CFO highlighted significant cost savings and improved budgeting through strategic IT planning, while another client emphasized that the cost of services was lower than hiring an internal IT team. Overall, the sentiment reflects a strong belief that Five Nines provides excellent value for money, reinforcing their reputation as a reliable IT partner.
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Recent client feedback highlights Five Nines' exceptional IT support, project management, and cybersecurity services. Clients praised their proactive approach, timely communication, and ability to deliver on budget. For instance, a healthcare CEO noted improved cyber readiness and reduced IT spending, while a marketing agency's liaison emphasized the smooth transition during a SharePoint rollout. Overall, sentiment is highly positive, with clients expressing appreciation for Five Nines' partnership and expertise, although some suggested enhancing support for MAC users.
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Xterra Solutions, Inc. is a distinguished provider of Managed IT Services, offering comprehensive IT management, support, and proactive solutions for diverse sectors. Reviews reflect a 100% satisfaction rate, highlighting their exceptional project management, proactive problem-solving, and customized IT strategies. Clients particularly appreciate their seamless communication, technical expertise, and alignment with company values.
Xterra Solutions, Inc. has received positive feedback regarding their timeliness in project delivery. Clients noted zero unplanned downtime during critical implementations, emphasizing the importance of timely execution for law firms. One client highlighted that despite an unforeseen licensing issue causing a delay, Xterra effectively communicated the situation and delivered on time for critical needs. Overall, the sentiment reflects a strong reliability in meeting deadlines and responsiveness to client needs.
The current project is not on-track for its original delivery date due to an unforeseen licensing issue. This issue, solution, and impact were all clearly documented and communicated to my team. For any critical issues Xterra delivered on time and budget.
We met weekly during the projects, were assigned a lead project manager who used software to show us where we stood in terms of meeting our goals. Projects have been delivered on time and they are very responsive to our needs. I would recommend Xterra to others looking for great Managed Services Provider.
The Project was completed on-time and on-budget. They are very responsive to our needs, such as when one of our firewalls failed, they assisted in getting a replacement.
Xterra hit the network turnover dates derived from the General Contractor and client. Xterra enabled all other systems to reside on their network causing zero delays. Project management was proactive and punctual for all meetings and deliverables.
The project management was detailed and efficient, leading to successful and timely completion of projects. Their ability to deliver items on time was evident throughout the engagement. Xterra Solutions, Inc. maintained excellent communication, ensuring that all needs were promptly addressed.
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Clients consistently commend Xterra Solutions, Inc. for its competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality IT support and management. One client noted, 'Pricing fit our budget' and another emphasized, 'Good value for cost.' Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the quality of service received relative to the costs incurred.
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In the past six months, clients have consistently praised Xterra Solutions, Inc. for their exceptional communication, proactive project management, and technical expertise. Notable feedback includes a seamless transition to remote work for ESOP Law Group and significant improvements in system efficiency for Pillsbury & Coleman LLP. Clients emphasized Xterra's tailored solutions and responsiveness to needs, citing a commitment to delivering projects on time and within budget. Overall sentiment reflects high satisfaction with Xterra's ability to meet diverse IT challenges effectively.
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CTS is an IT Managed Services Provider specializing in outsourced IT support and management for various organizations, particularly charter schools and non-profits. Reviews highlight their strong alignment with client values, proactive project management, and high-touch customer service. While feedback is predominantly positive, with most clients praising their adaptability and expertise, communication and project management issues were noted by a minority (approximately 14%).
Clients have expressed a positive sentiment regarding Charter Technology Solutions' timeliness in project delivery. One review highlights that the company consistently delivered projects on time and effectively responded to client needs. Their commitment to meeting deadlines and ensuring access to necessary technology for educational purposes has been notably appreciated, reinforcing their reputation as a reliable IT partner for educational institutions.
Charter Technology Solutions delivered the project on time and met our needs. This punctuality was crucial for ensuring that staff and students have access to the technology needed to teach and learn effectively.
The company has demonstrated strong project management skills. They deliver on time and are responsive to our needs, ensuring that all project milestones are met according to schedule.
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Clients generally perceive CTS as providing strong value for money, often noting their competitive pricing and alignment with budget constraints. For instance, a school director highlighted CTS's 'good value for cost' and the ability to deliver quality IT services within budget. Another client emphasized that CTS’s pricing fit their budget while maintaining high service standards, contributing to overall satisfaction. Overall, the sentiment reflects a positive view of CTS's cost-effectiveness and commitment to delivering substantial value.
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In the last six months, client feedback for CTS has been predominantly positive, highlighting their exceptional project management and high-quality customer support. Clients praised their responsiveness and solutions-oriented approach, particularly during complex projects like IT infrastructure setups and cloud migrations. Notable strengths included their commitment to timely deliverables and effective communication. However, some feedback indicated challenges in project management consistency, with suggestions for improved documentation and clearer communication of timelines. Overall, CTS is regarded as a reliable partner aligned with client values.
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Blackink IT is a Managed IT Services provider specializing in outsourced IT support and management. Across reviews, clients consistently praise their exceptional project management, proactive communication, and seamless IT transitions, with 100% of reviews highlighting these strengths. Additionally, their personable approach and deep expertise have led to successful partnerships with clients in various industries.
Clients have consistently praised Blackink IT for their timeliness and responsiveness. One client noted that all tasks were delivered on schedule without any delays, highlighting their detailed project management approach. Additionally, feedback emphasized their promptness in addressing urgent issues, making clients feel prioritized. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients expressing high satisfaction with Blackink IT's ability to deliver timely service and support.
They provided us a detailed outline of the project management approach they would take. They made sure to meet with me on a regular basis to update me on the delivery of the tasks and if there would be any delays. We ran right on schedule and nothing was delayed. Everything they have promised to delivery, they have done. They responded to my needs promptly and without delay.
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5.0 — Blackink IT provides cybersecurity and managed IT services for a venture capital startup. The team is responsible for all HelpDesk functions, network infrastructure, OS support, and performance Read more
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Clients consistently commend Blackink IT for their competitive pricing and excellent value for money. Feedback highlights that the company's pricing fits within client budgets while delivering high-quality services. For instance, one client noted a 'good value for cost' and another mentioned 'actual expenses consistently below budget.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of Blackink IT's offerings, making them a reliable choice for IT services.
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rtCamp is an IT Managed Services provider offering services such as code review, web development, and server support. With 100% positive feedback, clients highlight their cost-effectiveness, timely project delivery, and adherence to coding standards. The company is recognized for its quality service and effective project management.
Overall, rtCamp has received positive feedback regarding their timeliness in project delivery. Clients highlighted that most work was completed on or ahead of schedule, as noted by one client who emphasized, 'They delivered every project on time or before time.' Another client praised their ability to meet tight deadlines, stating, 'rtCamp has excelled at meeting deadlines, especially when they're short notice.' The sentiment across reviews indicates a strong commitment to timely execution and responsiveness.
Yes, They delivered every projects on time or before time with Proper Coding Standards. They always provide the best solution for any problem. Quality and Timely delivery of Projects.
Everyone at rtCamp was great to work with. Communication was top-notch. Everything was delivered on time or better, at an exceptional quality. The rtCamp was extremely responsive to our needs.
More often than not, rtCamp has excelled at meeting deadlines, especially when they're short notice. Whether a product request had ample planning, or was laid out a few days before an intended launch, rtCamp has moved mountains for us and allowed us to have engaging, animated, and award-winning story features on our site.
The team's responsiveness and willingness to work very hard to meet deadlines are most impressive. The team could benefit from adopting a strong timeline management tool.
They have a dedicated project manager and backup for when our primary POC is out of pocket. They do deliver items on time and are very responsive and proactive.
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Recent reviews of rtCamp reflect a strong positive sentiment, highlighting their expertise in WordPress and WooCommerce. Clients commend their responsiveness and project management skills, noting timely delivery and effective communication. Specific feedback includes a significant reduction in customer complaints and improved website functionality for Alpha Target, as well as a 100% increase in conversion rates for Shagun Silks. Overall, rtCamp is recognized for their professionalism and technical proficiency, with no suggested areas for improvement.
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While you focus on growing the business, experts at rtCamp make sure your website upkeep is fully managed - with regular plugin updates, WordPress version updates, site upkeep, and free consultancy for security, performance and new features for business growth.
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Aspire Technology Solutions, Inc. is a premier provider of Managed IT Services, excelling in IT Management and IT Support Services. With comprehensive solutions ranging from server setups to cybersecurity, they consistently meet deadlines and budgets. Over 90% of reviews highlight their responsiveness and expertise, positioning them as a reliable partner for Outsourced IT Management and Managed Information Technology needs.
Overall sentiment regarding Aspire Technology Solutions, Inc. is highly positive, particularly in the area of timeliness. Clients consistently report that Aspire meets all promised deadlines and delivers projects on time. For instance, the CEO of Basecamp AEC noted, "Aspire has met all promised deadlines and budgets." Similarly, an executive from The Clinic emphasized, "Project management was excellent and they delivered all items on time." This responsiveness reinforces Aspire's reputation for reliability and efficiency in project execution.
Project management was excellent and they delivered all items on time. All of their staff were responsive to our company’s needs.
They stay within our predetermined budgets and hit deadlines. Aspire Technology Solutions, Inc. communicates effectively and lets us know if there are any issues via phone call or email.
The initial report was complete within a month and the recommendations for coming into compliance were implemented in an efficient and timely manner. Their responsiveness continues to be very timely (within an hour) to this day.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Aspire Technology Solutions, Inc. was hired by a law firm for IT services. Their work included security assessments, training for employees, and implementing upgrades for software as needed. Read more
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Clients consistently highlight Aspire Technology Solutions, Inc. for providing excellent value for money and fitting within budget constraints. For instance, one CEO noted their services were a 'great culture fit' and offered 'good value for cost.' Another client emphasized that Aspire's billing was 'reasonable' and not inflated, praising their quick response times and effective solutions. Overall, sentiment around pricing indicates satisfaction, with many clients willing to invest significantly due to the quality of service received.
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Blueclone Networks is a Managed IT Services provider specializing in comprehensive IT support, cybersecurity, and strategic IT guidance. Reviews consistently highlight their responsiveness, expertise, and professionalism, with 100% positive feedback and frequent commendations for their problem-solving skills and excellent customer support. Clients appreciate their ability to manage complex IT needs effectively, ensuring security and operational efficiency.
Clients express a highly positive sentiment regarding Blueclone Networks' timeliness in project management and response times. One client highlighted their 'excellent response times' and effective issue resolution, emphasizing the importance of timely assistance in the fast-paced financial services sector. The 24/7 helpdesk support provided by Blueclone ensures immediate assistance, which is crucial for operational efficiency. Overall, clients feel that Blueclone consistently meets deadlines and addresses needs promptly.
Blueclone Networks has been pivotal in ensuring our operations are secure and compliant, particularly in the fast-paced financial sector. Our team benefits from Blueclone’s 24/7 helpdesk support, ensuring immediate assistance anytime, which is paramount in our industry. Their excellent response times and quality leadership in issue resolution demonstrate their commitment to delivering items on time and efficiently addressing our needs.
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Clients consistently praise Blueclone Networks for their exceptional value and cost-effectiveness. One client noted their pricing fit within budget while receiving high-quality service, stating, "Blueclone Networks brings a unique balance... and their support is unmatched." Another highlighted the good value for cost, emphasizing that they avoid unnecessary upselling. Overall, the sentiment reflects satisfaction with the affordability and quality of services provided, reinforcing Blueclone's reputation as a reliable IT partner.
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Recent reviews of Blueclone Networks indicate a strong overall sentiment, with clients praising their effective day-to-day helpdesk support and strategic IT guidance. One client highlighted their successful migration from an outdated server to a modern cloud solution, noting the team's quick response times and extensive knowledge. Additionally, clients appreciated the alignment of company values and budget fit. No areas for improvement were mentioned, underscoring client satisfaction with the partnership.
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More responsive than most other service providers
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Total Secure Technology is a provider of Managed IT Services, specializing in IT Management and Support. Across various reviews, 100% of clients highlight their exceptional project delivery, adaptability, and customer service. Notably, clients report significant cost savings and hassle-free IT operations, with 67% citing the company’s culture and team dynamics as a standout feature in their partnerships.
The overall sentiment regarding timeliness in Total Secure Technology's service is highly positive. Clients consistently noted that projects were completed promptly, with one review highlighting that work was done 'before, during, and after hours' to ensure quick completion. Another client emphasized that all projects were 'delivered on time and on budget,' showcasing their commitment to timely delivery and responsiveness, further enhancing client satisfaction.
The work was completed before during and after hours to be sure the work could be done as quickly as possible. Everything was completed in a timely matter and our repairs and updates were completed as requested. What did you find most impressive or unique about this company? Response time and delivery of work - always with a smile.
They deliver their projects on time and on budget.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Total Secure Technology provides managed IT services for a fuel distribution company. The team has managed the client's IT security, support, and infrastructure for eight years, handling several Read more
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Recent client feedback highlights Total Secure Technology's strong performance in managed IT services, emphasizing their ability to deliver projects on time and within budget. Clients appreciate their adaptability to communication styles and their focus on business impacts rather than technical jargon. One client noted significant cost savings, estimating hundreds of thousands of dollars saved over eight years. Overall sentiment is highly positive, with clients expressing satisfaction and wishing they had engaged the company earlier.
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More responsive than most other service providers
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Helixstorm is a Managed IT Services provider specializing in IT Support Services, Outsourced IT Management, and Managed Information Technology. Across multiple reviews, 90% of clients praise Helixstorm for its professional and responsive service, noting substantial cost savings and increased efficiency. Approximately 80% of reviews highlight Helixstorm's proactive approach and effective project management. The company excels in customizing solutions, meeting deadlines, and maintaining transparent communication, with many clients expressing high satisfaction and plans for continued collaboration.
Clients have consistently praised Helixstorm for their timely project delivery and effective communication. One review highlighted that the project was completed on time and within budget, while another noted that the team promptly addressed niche HP questions, often providing answers the same day. Overall, the sentiment regarding Helixstorm's timeliness is overwhelmingly positive, with clients expressing satisfaction with the efficiency and responsiveness of their project management.
We completed the project on time and on budget. We have a great working relationship with their technical and project management teams.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Helixstorm acts as the outsourced information systems department of an importation and exportation company. They manage their entire Help Desk system, making software and hardware changes as Read more
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Recent feedback for Helixstorm highlights exceptional performance in IT-managed services, with clients expressing satisfaction in their proactive support and transparency. One HR director noted a significant reduction in technical issues and praised the team's ability to simplify complex technical jargon. Clients appreciate the dedicated account management and effective communication, stating, "Helixstorm has exceeded our expectations" and emphasizing their strong partnership. The overall sentiment is highly positive, with no reported areas for improvement.
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ScaleTech Solutions is a provider of IT Managed Services, specializing in outsourced IT support, IT Management, and Managed Information Technology. The reviews highlight their strong technical expertise, effective project management, and ability to deliver innovative solutions. With approximately 90% of feedback being positive, clients specifically praise their responsiveness, seamless communication, and proactive approach to tackling complex challenges.
Overall, client feedback highlights ScaleTech Solutions' strong communication skills, with many clients noting their responsiveness and availability. For instance, one client praised the team's 'excellent communication throughout the project,' emphasizing that they were 'always reachable and responsive.' Another remarked on their 'proactive communication, adaptability, and unwavering commitment.' However, some clients suggested improvements in project transparency and clarity regarding priorities. Despite this, the general sentiment remains positive, underscoring ScaleTech's dedication to effective collaboration.
Communication with the ScaleTech team was not only efficient but also thoughtful. They proactively reached out to check if we were satisfied and genuinely cared about our input, making it feel like we had a dedicated, in-house project team solely focused on our goals. Their professionalism, combined with an ability to deliver high-quality work under tight deadlines, has made this collaboration an absolute success.
The ScaleTech team was always a step ahead, anticipating questions and providing timely updates that left us confident and informed at every stage. They made it feel like they were a true extension of our team, committed to ensuring not only project completion but also our long-term success. ScaleTech’s blend of expertise, creativity, and client-centered service truly made them an invaluable partner for us.
If I were to suggest any area for small enhancement, it would be a bit more upfront communication around timelines when unexpected adjustments arose. While they always delivered on time and handled changes with impressive adaptability, a little more insight into their internal process during those moments would have provided additional clarity on our end.
The project management was highly organized and efficient. They maintained clear communication throughout each phase, providing regular updates and ensuring we were informed of progress and any potential challenges. Deliverables were consistently completed on time or even ahead of schedule, demonstrating their commitment to meeting deadlines. They were highly responsive to our needs, adapting quickly to any adjustments or unexpected requirements we had.
What stood out the most was the excellent communication throughout the project. The team was always reachable and responsive, which made collaboration smooth and efficient.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — ScaleTech Solutions has developed microservices for an telecommunications company. The team has designed and implemented microservices to integrate with Infonova and developed a Camunda BPM-based Read more
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Client feedback indicates that ScaleTech Solutions offers good value for money, with many reviewers noting their pricing aligns well with project budgets. For instance, one client from T-Systems appreciated the 'good value for cost' and another from Matflixx emphasized that 'pricing fit our budget.' While most clients expressed satisfaction with the quality of work, a few suggested improvements in project transparency and UI/UX design. Overall, sentiment towards the company's cost-effectiveness is positive.
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More responsive than most other service providers
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Sikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
Client feedback regarding Sikich's timeliness reveals a strong sentiment of satisfaction. For instance, one client emphasized that the project was scheduled well ahead of the due date, ensuring timely delivery of the compliance report. Another client noted that Sikich met all deadlines with minimal disruption during a server replacement project. Overall, clients consistently praised Sikich for their responsiveness and ability to deliver projects on time, reinforcing their reputation for effective project management.
Met needs and on time. Sikich managed constant communication throughout the project.
For the most part, Sikich has delivered on time and within budget. The most impressive things about Sikich are their knowledge of the product they help us support and their transparency with us.
Weekly project management meetings were had and issues were resolved in a timely manner. I always knew when development would be completed and ready for us to test.
Sikich scheduled the project to start well ahead of the due date to ensure any issues would not impact delivery. Meetings to verify scope and collect evidence of compliance were conducted on a flexible schedule and very efficiently. The report on compliance was delivered on time. They have been very responsive to our needs.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Sikich provides managed IT services for a property management company. Sikich is responsible for onboarding and providing Microsoft services while maintaining the security of the client's IT Read more
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Client feedback regarding Sikich's overall cost and value for money is largely positive. Many clients commend the company's pricing as reasonable, noting it aligns well with the quality of service received. For instance, one client highlighted that their investment of $72,000 annually for premium services was justified by the substantial value gained. However, some reviews mentioned concerns about high billing rates for minor inquiries, indicating a need for transparency in pricing. Overall, clients appreciate the balance of cost and quality in Sikich's offerings.
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Foresite Cybersecurity is a Managed IT Services provider specializing in cybersecurity, offering services such as firewall management, network security monitoring, and compliance audits. The company consistently receives positive feedback, with over 90% of reviewers highlighting their professionalism, expertise, and responsiveness. Clients commend their ability to integrate seamlessly as an extension of internal IT teams, providing reliable and timely solutions.
Foresite Cybersecurity has received overwhelmingly positive feedback regarding their timeliness. Clients consistently noted that deliverables were completed 'on time and on budget,' with one client specifically stating, 'Everything was delivered exactly on time.' Another remarked on their 'very timely responses' and effective communication throughout the project. Overall, the sentiment reflects a strong commitment to meeting deadlines and maintaining open lines of communication.
At all points in the project, I felt the level of communication was top-tier and appropriate, and all deliverables were completed in good time.
All items were delivered timely.
Foresite Cybersecurity delivers work on time and on budget.
Foresite communicated a clear cadence for meetings and communications from the outset and met or beat every target date they set for the project milestones.
All on time and very responsive.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — A higher education institution hired Foresite Cybersecurity for cybersecurity and IT managed services. The team was responsible for monitoring and updating the client's infrastructure and Read more
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Clients consistently highlight Foresite Cybersecurity's excellent value for money and competitive pricing. Feedback indicates that their services fit well within budget constraints while delivering substantial benefits, such as improved security posture and timely project management. For instance, a client from Sacred Heart University noted their 'good value for cost,' while another from Enable Ltd emphasized that the 'pricing fit our budget.' Overall, clients express high satisfaction with the return on investment provided by Foresite.
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ISOutsource is a provider of Managed IT Services, offering comprehensive IT support, infrastructure design, and outsourced IT management. Their reviews highlight a strong performance in project management, responsiveness, and dedication to client success. With approximately 90% positive feedback, clients appreciate their ability to deliver timely, reliable services and their genuine interest in enhancing business operations.
The overall sentiment regarding ISOutsource's timeliness is highly positive. Clients consistently noted that ISOutsource delivered items on time and responded promptly to their needs. For instance, one client mentioned that their GRC project manager ensured timely delivery with minimal follow-up required. Another client highlighted that their network services were operational by Monday morning following a weekend move, emphasizing ISOutsource's effective project management and communication throughout the process.
Our GRC project manager is highly knowledgeable and responsive. Items are delivered on time with little need for follow up.
Solid project management. Delivered items on time. Always responsive to our needs.
Yes, they delivered on time. Our staff were able to access the network on time after the move. They respond in a timely manner and keep our team notified about their progress.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — ISOutsource is a nonprofit job program's managed IT services provider. The team has set up the client's Microsoft Calling Plan on Microsoft Teams, offers help desk support, and writes IT and Read more
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ISOutsource is perceived as providing good value for money, with clients highlighting their competitive pricing and effective project management. One client noted that ISOutsource's pricing fit their budget and emphasized the good value for cost. Another mentioned their clear scope and accurate cost estimates, which contributed to projects being completed on time and within budget. However, there were suggestions for improvement in project budgeting, as one client felt that costs were occasionally underestimated.
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IntegraMSP is a provider of Managed IT Services and Outsourced IT Support, specializing in IT management, data backup solutions, and network design. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their professionalism, responsiveness, and proactive approach. Clients frequently commend IntegraMSP for their commitment to client needs without upselling, evidenced by seamless project management and robust support.
IntegraMSP has received consistently positive feedback regarding their timeliness in service delivery. Clients highlighted their proactive approach, with one noting, 'the company was very proactive and responded for help on a very timely and professional basis.' Another client emphasized that they 'usually don’t wait more than an hour for a response' and appreciated their punctuality in project updates. Overall, the sentiment reflects a strong commitment to timely support and communication.
The company was very proactive and responded for help on a very timely and professional basis. This was true for Dan, Jennifer, and their support staff. Very effective, very flawless, very timely.
They always respond to us quickly. We usually don’t wait more than an hour for a response. Whenever we’ve set up for a new computer delivery or things like that, they’ve always keep us informed. They’re always on time, but if they’re not going to be, they let us know.
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IntegraMSP has received positive feedback regarding their cost-effectiveness and value for money. Clients noted significant savings, such as one who reported reducing licensing fees substantially after switching from a previous vendor. Another client praised their competitive pricing, indicating a long-term investment of only $1,200–$1,400 over a decade. Overall, clients appreciated their transparency and commitment to understanding their budgets, contributing to a sentiment of satisfaction with the services provided.
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More responsive than most other service providers
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Bytagig is a company specializing in Managed IT Services, providing comprehensive IT Support Services, including infrastructure design, risk mitigation, and outsourced IT management. Reviews highlight their exceptional responsiveness and technical expertise, with 100% positive feedback on their knowledge and dedication. Clients appreciate their bespoke service and reliability, with 75% noting their timely responses and personalized approach.
Clients have consistently praised Bytagig for their timely delivery of services. One CEO noted that Bytagig 'delivered on time' while resolving complex network issues. This sentiment of reliability is echoed in multiple reviews, indicating that Bytagig meets deadlines effectively and responds promptly to client needs. Overall, the feedback reflects a strong confidence in the company's punctuality and commitment to project management.
Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, they delivered on time.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Bytagig provides IT infrastructure support and risk mitigation strategies for a healthcare SaaS company. Read more
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Bytagig is consistently recognized for providing excellent value for money, with clients praising their responsiveness and expertise. One healthcare SaaS director noted, "felt like bespoke service," while the office manager of Greenhaven Landscapes highlighted, "we’ve received good customer service from them" for a $7,500 investment. Overall, clients express satisfaction with the cost relative to the quality of service, stating they feel prioritized despite being one of many clients. No significant areas for improvement were identified.
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