Top IT Managed Service Providers in Baltimore
Baltimore sits at the heart of the U.S. Cybersecurity Corridor, surrounded by institutions like Johns Hopkins University, UMBC, and Fort Meade. That deep talent pool has helped the city’s managed service providers (MSPs) excel at cloud migrations, 24/7 monitoring, and advanced cyber defense for midsize companies and fast-growing startups alike.
On Clutch, every Baltimore MSP is vetted through our rigorous, interview-based review process, so you can trust the ratings you see. Use the filters on this page to sort firms by hourly rate, minimum engagement, industry expertise, or certifications, then shortlist partners that fit your budget and compliance needs.
Prefer to expand your search? Check out these related directories:
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Featured
What are Featured Providers?
$5,000+$150 - $199 / hr50 - 249Serves Baltimore, MDServices provided
See all 54 projectsBit by Bit Computer Consultants is a prominent Managed IT Services provider, specializing in IT Support Services, and cybersecurity solutions. With a consistent record of success across various sectors, they boast a 100% satisfaction rate from clients who praise their responsiveness, project management skills, and proactive problem-solving approach. Clients value their flexibility and the personalized service they offer, making them a reliable partner for outsourced IT management needs.
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$5,000+$100 - $149 / hr50 - 249Gaithersburg, MD
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See all 16 projectsdesignDATA is a Managed IT Services Provider known for its comprehensive IT support and training solutions, offering outsourced IT management, help desk services, and proactive IT strategies. Reviews highlight their exceptional customer service and tailored training programs, with a 100% satisfaction rate indicated by clients who commend their responsiveness and expertise in IT support. The company consistently receives positive feedback for delivering engaging, hands-on training and maintaining strong client relationships.
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UndisclosedUndisclosed10 - 49Serves Baltimore, MD
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See all 6 projectsCETech is a provider of managed IT services, offering a range of solutions including IT management, support services, and cybersecurity. Across their reviews, 100% of clients commend their proactive approach and responsiveness, with no significant areas for improvement reported. Approximately 80% of reviewers highlight their expertise in managing complex IT infrastructures and their effective communication in addressing client needs.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves Baltimore, MDServices provided
See all 12 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT Support Services, including server management, cybersecurity, and technical assistance. Overall feedback is highly positive, with clients praising their responsiveness, professionalism, and ability to efficiently resolve issues, as reflected in over 90% of reviews. Their commitment to customer satisfaction and strategic IT management makes them a trusted and reliable IT partner.
$1,000+$100 - $149 / hr250 - 999Serves Baltimore, MDServices provided
See all 72 projectsTPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
$5,000+$150 - $199 / hr1,000 - 9,999Serves Baltimore, MDServices provided
See all 94 projectsIntegris is a managed IT services provider offering comprehensive IT support services, cybersecurity, and cloud solutions. The reviews indicate a strong emphasis on responsiveness and quality, with approximately 90% positive feedback highlighting their knowledgeable team and effective project management. Reviewers often commend Integris for their robust cybersecurity measures and cost-effective solutions, reflecting their expertise in managed IT services and outsourced IT support.
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$5,000+$150 - $199 / hr1,000 - 9,999Owings Mills, MD
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See all 94 projectsIntegris is a managed IT services provider offering comprehensive IT support services, cybersecurity, and cloud solutions. The reviews indicate a strong emphasis on responsiveness and quality, with approximately 90% positive feedback highlighting their knowledgeable team and effective project management. Reviewers often commend Integris for their robust cybersecurity measures and cost-effective solutions, reflecting their expertise in managed IT services and outsourced IT support.
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$1,000+$150 - $199 / hr2 - 9Annapolis, MD
Services provided
See all 24 projectsB/Net Systems is a company specializing in Managed IT Services, offering outsourced IT support and management solutions for various clients. With consistently positive feedback, 100% of reviews highlight their responsiveness and professional customer service. Clients appreciate their ability to tailor solutions to specific organizational needs and their proactive approach to managing IT issues.
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Featured
What are Featured Providers?
$10,000+$150 - $199 / hr250 - 999Serves Baltimore, MDServices provided
See all 1 projectsRed River is an IT service provider specializing in cloud migration and IT solutions. The feedback highlights their exceptional project management and responsiveness, with 100% of clients expressing satisfaction. Reviewers emphasize their effective communication and dedication to understanding business needs, contributing to improved operational efficiency and staff morale.
$5,000+$200 - $300 / hr10 - 49Serves Baltimore, MDServices provided
See all 3 projectsDatalink Networks Inc. is a Managed IT Services provider excelling in IT infrastructure improvements, IT Management, and IT Support Services. With a 100% positive feedback rate across reviews, clients commend their proactive support, rapid response, and effective problem-solving capabilities. Their technical expertise and commitment to exceptional service make them a reliable partner for outsourced IT management.
Undisclosed$200 - $300 / hr50 - 249Serves Baltimore, MDServices provided
See all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
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UndisclosedUndisclosed1,000 - 9,999Rockville, MD
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See all 43 projectsSthenos Technologies is an IT Managed Services provider offering outsourced IT support and management. According to reviews, 100% of feedback highlights their effective IT support services, resulting in reduced downtime and improved system performance. Clients commend their reliable communication and expertise in managed information technology, though some suggest more internal documentation for teams.
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$1,000+$150 - $199 / hr10 - 49Washington, DC
Services provided
See all 19 projectsTeal is a Managed IT Services provider offering comprehensive IT Support Services, including proactive technology management, cybersecurity oversight, and strategic IT guidance. Reviews indicate a high satisfaction rate, with 100% of clients praising their proactive approach, strategic planning, and excellent communication. Teal is consistently highlighted for their responsiveness, reliability, and partnership mindset, delivering predictable and structured technology environments.
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$10,000+$50 - $99 / hr50 - 249Bethesda, MD
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See all 16 projectsSoftDoes is a development company specializing in creating customized systems and platforms that streamline operational workflows and improve efficiency. Across various industries, clients commend SoftDoes for their ability to understand practical user needs, with approximately 90% of reviews highlighting their adaptability and responsiveness. Clients consistently appreciate SoftDoes's attention to detail in project management and communication, fostering a collaborative and supportive environment.
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$5,000+Undisclosed1,000 - 9,999Baltimore, MD
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Insight Global, a big data analytics company, provides BI & big data consulting & SI and cloud consulting & SI. The firm is located in Atlanta, Georgia and Birmingham, Alabama.
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$1,000+$100 - $149 / hr10 - 49Westminster, MD
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See all 1 projectsInfoPathways Inc. is a provider of Managed IT Services, specializing in IT Management and Support Services. The reviews highlight their efficiency in migrating systems to Microsoft 365 and retiring outdated infrastructure. Clients appreciate their adherence to project timelines and the strong professional relationships they foster, with no significant areas for improvement noted.
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Featured
What are Featured Providers?
$5,000+$150 - $199 / hr10 - 49Serves Baltimore, MDServices provided
See all 31 projectsVertical IT Solutions is a managed IT services provider specializing in comprehensive IT support services, including cybersecurity, network monitoring, and IT management. Across their reviews, they consistently receive praise for their responsiveness, professionalism, and ability to address complex IT issues promptly. Approximately 100% of reviewers commend their reliability and effective communication, highlighting their commitment to meeting and exceeding client expectations in outsourced IT support.
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$5,000+$200 - $300 / hr10 - 49Annapolis, MD
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See all 1 projectsMavenspire is an IT services company specializing in networking upgrades and IT infrastructure relocations. The overall feedback from their reviews is highly positive, with 100% of reviewers highlighting their effective communication and flexibility in meeting deadlines. Their ability to understand client needs and align solutions accordingly is frequently praised.
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$5,000+$100 - $149 / hr50 - 249Frederick, MD
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See all 7 projectsSADOS MSP Inc. is a provider of Managed IT Services, excelling in IT Support Services and Outsourced IT Management. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their responsiveness, professionalism, and commitment to customer satisfaction. Clients consistently praise their proactive communication and ability to meet project deadlines, demonstrating their expertise in Managed Information Technology.
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$10,000+Undisclosed50 - 249Oxon Hill, MD
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See all 10 projectsCloudforce is a prominent IT Managed Services provider, specializing in IT Management and Support Services. Clients commend their ability to assess and resolve complex IT challenges rapidly, with 100% of reviews highlighting successful outcomes like restored functionality and reduced cloud spending by 30-40%. Clients appreciate Cloudforce’s reliable project management and ongoing outsourced IT support, though they note that these services may come at a premium cost.
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$1,000+$200 - $300 / hr250 - 999Newark, DE
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See all 4 projectsMid-Atlantic Computer Solutions is a Managed IT Services provider specializing in Outsourced IT Support and Managed Information Technology. With a 100% positive feedback rate, clients commend their exceptional responsiveness and personalized service, often highlighting the leadership of the owner, Will. Approximately 85% of reviewers emphasize their proactive approach and ability to prioritize tasks, making them a reliable partner for businesses.
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$5,000+$150 - $199 / hr10 - 49Ashburn, VA
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Ocean Solutions is a Cybersecurity company. The small Ashburn, Virginia-based team focuses on Cybersecurity and IT managed services. The agency was founded in 2011.
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$10,000+Undisclosed1,000 - 9,999Sterling, VA
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Established in 1972, FORTÉ is an unified communications consulting & SI company. The team offers unified communications consulting & SI and IT managed services.
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$1,000+< $25 / hr50 - 249Baltimore, MD
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See all 5 projectsKlik Solutions is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. Feedback from their clients highlights a commitment to flexibility, excellent service delivery, and robust project management. Notably, 100% of reviewers acknowledge their positive experience, praising their technical expertise and alignment with clients' values and goals.
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$5,000+$150 - $199 / hr10 - 49Towson, MD
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See all 5 projectsCertified CIO is an IT Management company specializing in Managed IT Services, Outsourced IT Support, and IT Security compliance. Reviewers consistently praise their technical expertise, responsiveness, and ability to meet deadlines, with 100% positive feedback on their project management and problem-solving capabilities. Notably, 75% of reviewers highlight their exceptional responsiveness and commitment to client success.
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$1,000+$100 - $149 / hr10 - 49Owings Mills, MD
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See all 4 projectsComputer Services Unlimited (CSU) is a versatile digital solutions provider specializing in web development and maintenance, often working with non-profit organizations. Across various reviews, CSU is consistently praised for their efficient project management, timely delivery, and excellent communication, with 100% positive feedback on their responsiveness and value. Clients commend CSU's ability to understand and integrate branding, with no significant areas for improvement noted.
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UndisclosedUndisclosed10 - 49Owings Mills, MD
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See all 4 projectsKite Technology Group is a provider of Managed IT Services, specializing in outsourced IT support and management for insurance agencies. Their reviews reflect a high level of client satisfaction, with 100% of reviewers praising their proactive project management and technical expertise. Notably, clients commend their ability to seamlessly integrate complex systems and their responsive support, leading to improved efficiency and morale.
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$25,000+< $25 / hr250 - 999Ellicott City, MD
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See all 39 projectsSoft Suave Technologies is known for providing Managed IT Services with a focus on seamless integration and project continuity. Their services are highly praised, with 100% of reviews highlighting timely completion and strong communication. Clients commend their proactive approach, aligning closely with internal cultures while maintaining professional excellence. Occasional minor onboarding delays were noted but quickly resolved.
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$1,000+$100 - $149 / hr50 - 249Baltimore, MD
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See all 1 projectsNewPush is a Managed IT Services provider specializing in hosting, cybersecurity, and IT management solutions. They are lauded for their responsive service and proactive problem-solving, with 100% of reviewers highlighting their reliability and customer-oriented approach. All clients reported successful outcomes, with no areas for improvement noted.
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$250,000+$150 - $199 / hr50 - 249Baltimore, MD
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See all 3 projectsTBG (The Berndt Group) is a comprehensive digital agency specializing in web development and strategic digital solutions, with a notable expertise in Sitecore integration. Across various reviews, clients consistently commend TBG for their meticulous project management, strategic acumen, and long-term partnership approach. Approximately 90% of reviewers highlight their strategic thinking and holistic approach, with notable increases in web traffic and user engagement metrics as a result of their work.
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UndisclosedUndisclosed50 - 249Cockeysville, MD
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See all 1 projectsRDA is a distinguished web development company, specializing in Sitecore CMS solutions. Their reviews consistently highlight exceptional project management skills, seamless collaboration, and profound expertise in Sitecore, with 100% positive feedback emphasizing their professional approach and ability to anticipate and resolve issues effectively. Clients particularly appreciate their proficiency in creating intuitive, mobile-compatible websites that enhance user engagement and satisfaction.
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$1,000+$100 - $149 / hr2 - 9Baltimore, MD
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See all 1 projectsRemote IT Solutions is a company specializing in Managed IT Services, offering comprehensive IT management and support. With a focus on setting up and maintaining IT infrastructure, 100% of reviewers commend their professional assistance and effective issue resolution. Additionally, their seamless remote and in-house communication is frequently highlighted as a significant strength.
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$5,000+$150 - $199 / hr2 - 9Columbia, MD
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See all 1 projectsShield 7 Consulting is a leading provider of Managed IT Services, specializing in penetration testing, intrusion detection, and security compliance. Their commitment to excellence is evidenced by a 100% positive feedback rate, with clients praising their deep expertise and timely project delivery. Reviewers consistently highlight their transparent communication and impressive subject matter expertise in IT Support Services.
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$1,000+$100 - $149 / hr50 - 249Baltimore, MD
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DP Solutions is an IT managed services company. Based in Columbia, Maryland and Baltimore, Maryland, their team focuses on IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10,000+Baltimore, MD
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BDO is an ERP consulting and SI company. Their large team is located in Chicago, Illinois and Huntsville, Alabama. Their services include ERP consulting and SI and Cybersecurity.
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$5,000+Undisclosed50 - 249Glen Burnie, MD
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IT managed services company i4DM is located in Glen Burnie, Maryland. They provide IT managed services and were established in 2002.
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UndisclosedUndisclosed250 - 999Glen Burnie, MD
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Skyline Technology Solutions is a Cybersecurity company. The team offers Cybersecurity and IT managed services, and the company is located in Glen Burnie, Maryland.
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UndisclosedUndisclosed10 - 49Columbia, MD
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Advantage Industries , an IT managed services company, is in Columbia, Maryland. Their services include IT managed services and IT strategy consulting.
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$1,000+$100 - $149 / hr10 - 49Ellicott City, MD
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XPERTECHS is an IT managed services company. They are based in Ellicott City, Maryland and have small team of experts. Their services include IT managed services and IT strategy consulting.
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$1,000+$150 - $199 / hr10 - 49Parkville, MD
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IT managed services company QBS IT Services was established in 2001. Located in Parkville, Maryland, the team specializes in IT managed services and Business Consulting.
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UndisclosedUndisclosed50 - 249Baltimore, MD
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IntelliComp Technologies, a Cybersecurity company, was founded in 1996. They offers Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49Essex, MD
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IT strategy consulting company Data Networks provides IT strategy consulting and cloud consulting & SI. They were launched in 1983.
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UndisclosedUndisclosed10 - 49Columbia, MD
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Now Technologies Inc., an IT managed services company, is headquartered in Columbia, Maryland. They provide IT managed services and Cybersecurity and were launched in 1997.
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$1,000+$100 - $149 / hr10 - 49Baltimore, MD
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New Vertical Tech, an IT managed services company, was launched in 2007. The team provides IT managed services and Custom Software Development and is in Stevensville, Maryland and Baltimore,
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UndisclosedUndisclosed10 - 49Millersville, MD
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Atruent, a Cybersecurity company, was launched in 2009. The team offers Cybersecurity and IT managed services and is in Millersville, Maryland.
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$1,000+$150 - $199 / hr10 - 49Baltimore, MD
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Alliance InfoSystems is an IT managed services company. The company is based in Baltimore, Maryland. Their team offers IT managed services and Cybersecurity.
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$5,000+$150 - $199 / hr10 - 49Columbia, MD
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CISPOINT, a small IT managed services company, is located in Columbia, Maryland. The team provides IT managed services and Cybersecurity.
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Undisclosed$150 - $199 / hr2 - 9Baltimore, MD
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Tech Ops IT Services is a Baltimore, Maryland-based cloud consulting & SI and IT managed services company. They focus on cloud consulting & SI and IT managed services.
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$5,000+$150 - $199 / hr50 - 249Milford Mill, MD
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Moser Consulting is an IT strategy consulting company launched in 1996. Their services include IT strategy consulting and other IT consulting and SI.
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$5,000+Undisclosed1,000 - 9,999Crofton, MD
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See all 22 projectsSikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
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UndisclosedUndisclosed250 - 999Glen Burnie, MD
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Midsize other IT consulting and SI company Vision Technologies, is in Glen Burnie, Maryland and Chantilly, Virginia. Their services include other IT consulting and SI and cloud consulting & SI.
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Undisclosed$100 - $149 / hr10 - 49Glen Burnie, MD
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BL Technical Services is an IT managed services company. The team is based in Glen Burnie, Maryland, and their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed250 - 999Baltimore, MD
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Freight Shippers Leads is a web design agency established in 2017. The agency provides Web Design and Search Engine Optimization, and is midsize.
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$5,000+$25 - $49 / hr50 - 249Baltimore, MD
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IT managed services company Edge Web Hosting focuses on IT managed services and cloud consulting & SI. They were launched in 1989.
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$5,000+$25 - $49 / hr50 - 249Lutherville-Timonium, MD
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Helion Automotive Technologies is an IT managed services company. The Lutherville-Timonium, Maryland-based team offers IT managed services and cloud consulting & SI.
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$1,000+$25 - $49 / hr250 - 999Baltimore, MD
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Based in Baltimore, Maryland, ACI Group is an IT managed services company. Their services include IT managed services.
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UndisclosedUndisclosed10 - 49Millersville, MD
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In Millersville, Maryland, Flash Technology Group LLC. Is an IT managed services company. They offer IT managed services and Custom Software Development and were launched in 2007.
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UndisclosedUndisclosed10 - 49Odenton, MD
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Established in 2001, LS3 TECHNOLOGIES is an IT managed services company. The agency provides IT managed services.
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List of the Top 10 Baltimore IT MSPs
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$5,000+$150 - $199 / hr1,000 - 9,999Owings Mills, MD
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% IT Managed Services30% Other -
$1,000+< $25 / hr50 - 249Baltimore, MD
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+$150 - $199 / hr10 - 49Towson, MD
Ability to deliver
31.1/40.016.2/20 Reviews6.4/10 Clients & Experience8.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$100 - $149 / hr10 - 49Owings Mills, MD
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed10 - 49Owings Mills, MD
Ability to deliver
23.5/40.016.2/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
45% IT Managed Services55% Other -
$25,000+< $25 / hr250 - 999Ellicott City, MD
Ability to deliver
27.3/40.019.2/20 Reviews2.2/10 Clients & Experience6/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Ability to deliver
21.7/40.016.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services60% Other -
$250,000+$150 - $199 / hr50 - 249Baltimore, MD
Ability to deliver
27.5/40.014.6/20 Reviews6.7/10 Clients & Experience6.2/10 Market PresenceService focus
10% IT Managed Services90% Other -
UndisclosedUndisclosed50 - 249Cockeysville, MD
Ability to deliver
25.4/40.016.2/20 Reviews2.7/10 Clients & Experience6.5/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
18.3/40.013/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+Undisclosed1,000 - 9,999Baltimore, MD
Ability to deliver
20/40.00/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+$150 - $199 / hr2 - 9Columbia, MD
Ability to deliver
22.5/40.016.2/20 Reviews0.6/10 Clients & Experience5.7/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Ability to deliver
8.6/40.00/20 Reviews3/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10,000+Baltimore, MD
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% IT Managed Services80% Other -
$5,000+Undisclosed50 - 249Glen Burnie, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% IT Managed Services -
UndisclosedUndisclosed250 - 999Glen Burnie, MD
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
30% IT Managed Services70% Other -
UndisclosedUndisclosed10 - 49Columbia, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$100 - $149 / hr10 - 49Ellicott City, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$150 - $199 / hr10 - 49Parkville, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Baltimore, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% IT Managed Services60% Other -
UndisclosedUndisclosed10 - 49Essex, MD
Ability to deliver
10.1/40.00/20 Reviews3/10 Clients & Experience7.1/10 Market PresenceService focus
20% IT Managed Services80% Other -
UndisclosedUndisclosed10 - 49Columbia, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
45% IT Managed Services55% Other -
$1,000+$100 - $149 / hr10 - 49Baltimore, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% IT Managed Services55% Other -
UndisclosedUndisclosed10 - 49Millersville, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr10 - 49Baltimore, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% IT Managed Services60% Other
Baltimore IT Managed Services FAQs
- No written SLA for onsite response within the Baltimore–Washington corridor
- Limited cybersecurity practice despite proximity to Fort Meade and NSA talent
- One-size-fits-all pricing with no compliance tiers (e.g., HIPAA vs. CMMC)
- Lack of 24/7 support—many attacks occur outside business hours
- Overreliance on subcontractors without disclosing who actually manages your data
There is no promise that is worth turning a blind eye on any of these red flags. Ensure your business’ smooth operation by partnering with a credible and trustworthy team.
Baltimore MSPs know the Mid-Atlantic market, regional data-privacy regulations, and the infrastructure quirks of local fiber networks. Many employ engineers with clearances from nearby federal agencies, giving them advanced security credentials that remote providers can’t match.
For companies with offices across Maryland or in neighboring states, a Baltimore partner can reach your sites in under two hours, reducing travel costs and downtime. Plus, working in the same time zone—and often the same city—simplifies in-person quarterly business reviews and equipment swaps.
According to verified pricing data gathered by Clutch, most Baltimore-based MSPs charge anywhere from:
- $125 – $175 per user, per month for fully managed help-desk and endpoint support
- $150 – $200 per server, per month for 24/7 monitoring and patch management
- Project-based cloud migrations typically run $10,000 – $40,000, depending on data volume and compliance needs
These figures align with U.S. averages but often come at a 10–15% discount compared with New York or DC rates, thanks to Baltimore’s lower overhead. Don't sign any contract without reviewing the quote first; this is crucial to avoid unexpected or unnecessary costs.
Baltimore’s MSP ecosystem is diverse thanks to the many brands and businesses that breathe life into its economy. It's common to find specialists supporting verticals such as:
- Healthcare and Life Sciences (HIPAA / HITRUST)
- Government Contractors and Defense (CMMC, NIST 800-171)
- Financial Services and Fintech
- Manufacturing and Port Logistics
- Higher Education and Research Labs
- Professional Services (law, accounting, consulting)
- Define your scope—co-managed support, full outsourcing, or a specific project.
- Review Clutch profiles for certifications (SOC 2, ISO 27001, Microsoft Solutions Partner).
- Ask for local client references and onsite response-time SLAs.
- Compare tier-1 vs. tier-2 help-desk staffing to gauge expertise.
- Evaluate their roadmap planning: the best MSPs present 12- to 36-month tech strategies, not just ticket stats.