Mavenspire

BACKGROUND

Please describe your company and position.

I am the IT Manager of Center for the Study of Services

Describe what your company does in a single sentence.

Consumer organization

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mavenspire to accomplish?

• Upgrade our networking
• Move our networking to a new location

SOLUTION

How did you find Mavenspire?

Online Search

Why did you select Mavenspire over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Mavenspire were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a complete refresh our our IT infastructure while at the same time moving it to a new location. We needed to do this with as little downtime as possible for our staff.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I break the project up into a few phases

Architecture - decide the technology to use

Bid/Purchase - get bids and eventually purchase the IT equipment

Install 

Migrate

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they met our deadlines and demostrated a willingness to be extremely flexible to meet our needs and ever changing demands and deadlines

What was your primary form of communication with Mavenspire?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had a great ability to learn our company. This allowed them to navigate the many personalities within our company and get us the right solution that would work for all of them

Are there any areas for improvement or something Mavenspire could have done differently?

Nothing comes to mind. They were succesful because of how well they communicated with us.