Our mission is to provide efficient pro-active network administration, service and support to small and medium businesses. We strive to be the IT solutions partner of choice for these organizations and to help them reach their business goals through the intelligent use and management of computer and network technology.
Organizations of all sizes are increasing their reliance on information technology in order to stay competitive and successful. Our goal is to assist these organizations with their increasingly technology driven businesses. We help our customers capitalize on the tools of the digital age by providing leadership and daily operational support of our clients' business and network-related systems.
Too often, small and medium organizations are left to their own devices to make important business technology related decisions because they feel they can't afford the time or money to work with a professional consultant. This has created a new kind of "digital divide" between large government and corporate entities that can invest tremendous resources into business technology decisions, and small and medium businesses that, arguably have the most to gain from business technology, but too often aren't equipped to make educated choices and simply can't afford the attention of larger IT firms.
We fill this gap, providing all the resources and expertise of a large IT consulting firm while tailoring services specifically towards the needs of small and medium businesses nationwide. We provide affordable, scalable solutions with a dedication to truly excellent service.
We work with your staff, your schedule, and your budget to ensure that you make the right IT decisions the first time and we ensure every IT project is a success!
"I appreciate their professional assistance and ability to resolve issues in a timely manner."
Jan 4, 2022
Operations Manager, Fit2Win Sportswear
Jacquie LaRose
Verified
Manufacturing
Annapolis, Maryland
1-10 Employees
Online Review
Verified
Remote IT Solutions is providing ongoing IT services for a sportswear retailer. Their responsibilities include setting up and maintaining the client's IT infrastructure and providing tech support.
Remote IT Solutions is able to resolve IT issues in a timely manner, meeting the client's expectations. The reliable team communicates effectively despite working remotely. They continue to provide timely and professional IT assistance to help the client navigate their business processes seamlessly.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Office Manager
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Remote IT Solutions?
Handel all IT services.
SOLUTION
How did you select this vendor and what were the deciding factors?
Searched online.
Describe the project in detail and walk through their service package.
They set up and maintain our IT infrastructure.
How many resources from the vendor's team worked with you, and what were their positions?
Worked with CTO and all IT persons.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
They are able to resolve all issues.
How effective was the workflow between your team and theirs?
Remote and in-house communications, great.
What did you find most impressive or unique about this company?
I appreciate their professional assistance and ability to resolve issues in a timely manner.
Are there any areas for improvement or something they could have done differently?
Can't think of anything at this time.
RATINGS
4.0
"Great company to work with."
Quality
3.5
Service & Deliverables
"Knowledgeable and professional assistance in getting issues resolved in a timely manner."
Schedule
3.5
On time / deadlines
"Easy"
Cost
3.5
Value / within estimates
"Reasonable Pricing"
Willing to Refer
4.0
NPS
"Already have recommended to other businesses.
Showing 1-1 of
1 Reviews
Locations (1)
841 East Fort AvenueBaltimore, MD,
United States21230
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
Sign in to see which brands trust Remote IT Solutions.
Get connected to see updates from Remote IT Solutions like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.