We believe you deserve to maximize your IT investments and empower your teams with an award-winning partner committed to your success. With 20+ years of experience and NPS over 60, we redefine IT excellence as a powerful growth driver for growing businesses that demand excellence.
Our optimal solution enriches our clients’ lives at every touchpoint by combining staff training, advanced security, independent security monitoring, and responsive service.
Partner with us today and experience the difference of precision-driven IT solutions built for forward-thinking businesses.
Strategy & Planning
Strategic IT Planning and Guidance
Quarterly Strategic Business Review
Dedicated Account Manager
Essential Support
Single Point of Contact for Technology Issues
Employee Onboarding/Offboarding
Technology Procurement
Technology Asset Management
Automated Monthly IT Reports
Obsessive Service
Ultra-responsive Help Desk - Unlimited, 24x7
Dedicated Technical Phone Team with a 15-second Call Response
Managed Detection & Response with Security Operations Center
Automated Monthly Cybersecurity Reports
About Teal With over 20 years of legacy, Teal’s leadership is dedicated to delivering ultra-responsive services, prioritizing integrated cybersecurity, and investing in our team to keep your business productive and competitive.
Min project size
$1,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Alexandria, VA
Year founded
Founded 2000
4 Locations
Alexandria , VA
Washington , DC
Minneapolis , MN
Orlando , FL
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.9
/5
What Clients Have Said
Teal offers competitive pricing with projects ranging from $20,000 for certification readiness to annual spends of about $90,000. Clients highlight excellent value for cost, proactive support, and personalized service, making them a valued long-term partner.
Teal has successfully assisted clients in transitioning to remote work environments, especially during the COVID-19 pandemic, ensuring business continuity and increased productivity in challenging circumstances.
Proactive Problem Solving
The company consistently anticipates client needs and addresses potential issues before they escalate, which has led to significant improvements in client productivity and reduced IT-related disruptions.
Trusted Partner for Strategic IT Planning
Teal is valued as a strategic partner, providing guidance and expertise in IT planning and implementation. Clients appreciate their role in aligning technology with business goals.
Room for Improvement in Solution Diversity
One client suggested that Teal could improve by offering a range of solutions initially, rather than proposing a single approach. This feedback indicates a potential area for expanding their solution offerings.
Effective Communication and Project Management
Teal is recognized for their effective communication strategies, including regular updates and clear expectation setting. Their project management practices ensure that projects are delivered smoothly and efficiently.
Responsive and Timely Support
Clients praise Teal for their prompt responses and ability to deliver services on time. Their helpdesk and support services are noted for being quick and efficient, ensuring minimal downtime and seamless IT operations.
"They always deliver on time and are very responsive."
Apr 25, 2024
VP, Oxford Finance LLC
Mark Davis
Verified
Financial services
22314 Alexandria, VA
51-200 Employees
Online Review
Verified
Teal provides managed IT services for a financial services firm. The team is in charge of handling all of the client's IT-related needs, including helpdesk support, cybersecurity, and network design.
The client has been pleased with Teal’s services — in fact, thanks to the team, they've managed to review and upgrade specific tools. Teal always completes tasks on time and is highly responsive to the client's needs. Moreover, their organized approach makes them seamless to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Vice President of Oxford Finance LLC
Describe what your company does in a single sentence.
Corporate lending to the healthcare industry
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Teal to accomplish?
User support
Network design
IT Security
SOLUTION
How did you find Teal?
Referral
Why did you select Teal over others?
High ratings
Great culture fit
Referred to me
How many teammates from Teal were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Tealtech is our new Managed Service Provider replacing a prior MSP. They are responsible for user helpdesk, network design and implementation, and complete IT security.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Seamlessly taking over as MSP from our predecessor was key, and they did an excellent job. Then we began to assess and upgrade certain tools. It has all gone well.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. They always deliver on time and are very responsive.
What was your primary form of communication with Teal?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
A well-coordinated effort by many team members.
Are there any areas for improvement or something Teal could have done differently?
I am very happy with our experience to date.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT & Cybersecurity Services for IT Consulting Company
CybersecurityIT Managed ServicesOther IT Consulting and SI
$200,000 to $999,999
Apr. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"In the four years we’ve worked together, we’ve never had a help desk ticket gone unanswered or a problem unsolved."
Jul 16, 2020
Owner, Information Technology Coalition
Tom Davis
Verified
Other industries
St. Louis, Missouri
1-10 Employees
Phone Interview
Verified
Teal (formerly Aligned Technology Solutions) was hired to provide IT support to a government contractor. The team manages the internal IT infrastructure, as well as help desk support, remote user support, and cybersecurity.
Constantly improving, Teal (formerly Aligned Technology Solutions) has been a reliable partner for several years now. The team’s efforts have greatly reduced IT support requests, though when issues do arise, they’re quick to resolve them. Customers can expect a smooth and successful engagement.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner and partner of Information Technology Coalition, a government contractor providing IT and business services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Aligned Technology Solutions?
We were looking for IT support. Everything from end-user support, to security and help desk issues.
SOLUTION
What was the scope of their involvement?
Aligned Technology Solutions came in and took over our entire internal IT infrastructure. They modernized all of our IT systems, reconfiguring our wireless for internal and guest use, and securing our wireless infrastructure. They gave us access to a help desk as well as remote user support.
The team also conducts ongoing security monitoring to help reduce our threat and vulnerabilities.
What is the team composition?
We’ve worked with upwards of 20 different people from Aligned Technology Solutions. We’ve worked with various engineers, their executive management team, and help desk folks.
How did you come to work with Aligned Technology Solutions?
When we were looking for a partner, we conducted a broad virtual search. We interviewed about five companies, but the personal attention we received from Aligned Technology Solutions set them apart. They made us feel like we weren’t just going to be another customer, but a partner.
How much have you invested with them?
We’ve spent between $200,000–$1,000,000 so far.
What is the status of this engagement?
We’ve been working together since April 2016.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Aligned Technology Solutions does a quarterly review with us, which is an analysis of various aspects of the system. We’re able to monitor the technology side of our engagement through that, and we also have strategy meetings.
The real benchmark of the team’s success, however, is that our corporate office no longer gets calls with IT problems. As a business owner, I’m able to provide my team with the tools they need to be successful.
How did Aligned Technology Solutions perform from a project management standpoint?
We’ve honed a very simplified, but well-run process with them. The team comes in, we identify scope and requirements, and do a strong resource allocation with them. Then, with PMP-like processes, we monitor the project from beginning to end.
We’re using Microsoft Teams, Zoom, and other basic project management tools.
What did you find most impressive about them?
In the four years we’ve worked together, we’ve never had a help desk ticket gone unanswered or a problem unsolved. Aligned Technology Solutions is incredibly responsive and very well-resourced.
Are there any areas they could improve?
They’re constantly improving, and they’ve done a great job.
Do you have any advice for potential customers?
Have a good understanding of your problems, so you can find the right partner to handle those problems. Also, if you look at the cost-benefit analysis between bringing in a company like Aligned Technology Solutions versus internal resources, and you’ll see there’s great value to bringing them on.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"They’ve never missed a deliverable, and we’ve never had a service request unanswered."
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
"I’ve done it many times.
Managed IT Services for Commercial Office Furniture Company
Other IT Consulting and SI
Confidential
June 2014 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"The hands-on approach from Reid, despite how busy he is, stands out."
Jun 9, 2020
Partner, Commercial Furniture Services Inc.
Rick Greywitt
Verified
Other industries
Minneapolis, Minnesota
11-50 Employees
Phone Interview
Verified
Teal (formerly TechGen Consulting, Inc.) handles all IT needs for a commercial furniture dealer. They help with hardware and software requirements, working with an internal accounting software and selling computers.
The support and services from Teal (formerly TechGen Consulting, Inc.) have satisfied the client, with all of their needs being met in a timely manner. The team is full of dedicated experts with levels of specialization, making them a great partner for a variety of tech needs.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m one of the partners for a commercial furniture dealer and seller of commercial office products and services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with TechGen Consulting, Inc.?
At one time, we had our own embedded IT person but they left for bigger and better things. He suggested we hire an outsourced IT provider since everything was already implemented, but we needed someone who could come onsite as needed.
SOLUTION
What was the scope of their involvement?
They more or less take care of all of our IT needs. Their team has embedded software so they can remotely access our server and help individuals. They help with our specific software, like our accounting software, and general management situations. They also help with our sales-oriented projects that relate to our embedded software. They handle all aspects of that software to help train and coach our people.
We also buy our computer hardware through their team, since they’re a reseller for Dell. From there, they do all of the specifications. For example, one of our teammates had a very old computer and needed a new one. They came with a new computer, downloaded and embedded all the software, and took care of everything.
What is the team composition?
I’m not positive how many employees they have, but a variety of different people support us and answer the phone. I’ve personally talked with 8–10 individuals from their team.
How did you come to work with TechGen Consulting, Inc.?
I found them online. I was looking for someone local. Since we’re a small business, we weren’t looking for a large company or anyone out of state because I wanted someone to be hands-on. I interviewed 2–3 companies. Reid (Founder) responded to me within 15 minutes, and some bigger companies took days to get back to me.
How much have you invested with them?
We spend between $36,000–$40,000 per year on their services. They have a flat fee per computer, charge for emergency or after-hour needs, and charge for additional projects, so the total spend ranges but it’s all appropriate for the work they do.
What is the status of this engagement?
We’ve been working together for approximately six years, since around 2014.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I’ve been very happy with their work. No one is perfect, but they fix their mistakes and I don’t see any change in my future with them.
How did TechGen Consulting, Inc. perform from a project management standpoint?
They do very well. As they’ve increased their staff, they can put us in contact with individuals at different levels of expertise. If we need something specific, I can go to a level two individual with more training and experience.
They’re very responsive. If there is an emergency, we can go to their site and type in a request, so they will contact us remotely. They’ll let us know if it’s a moderate or high-priority request, so we know when to expect to hear back from them. I can typically get someone on the line within five minutes if I call them, and if it goes to an answering system, they’ll call back within 15 minutes.
What did you find most impressive about them?
The hands-on approach from Reid, despite how busy he is, stands out. He always gets back to me in a reasonable period of time and they are very well managed.
It’s a field that is saturated with other businesses looking to sell me their services, but I’m a relationship person and I’ve been happy with TechGen Consulting, Inc.
Are there any areas they could improve?
Everyone can improve, but nothing specific has been a problem.
Do you have any advice for potential customers?
Give them a chance if you’re a small business—they’ve done a really nice job for a company our size.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Managed Services for Financial Performance Company
IT Managed Services
$10,000 to $49,999
Jan. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’re not just executing requirements; they put technology in the strategic context of where the business is going.”
May 29, 2020
CEO, Foresight CFO
Kirk McLaren
Verified
Financial services
Washington, District of Columbia
11-50 Employees
Phone Interview
Verified
Teal (formerly Aligned Technology Solutions) provides managed IT services to a financial performance solution provider, helping them to scale up their company while maintaining their operations seamlessly.
The work delivered by Teal (formerly Aligned Technology Solutions) is consistently of the highest caliber, allowing their client to focus on what they do without having to worry about the day-to-day operation of their technology. Their team is communicative and responsive to all questions and requests.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the CEO of a financial performance company called Foresight CFO.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Aligned Technology Solutions?
We worked with them to develop the productivity tools that we needed to scale our team successfully and continue allowing our employees to work effectively on our platform.
SOLUTION
What was the scope of their involvement?
Their team assessed our needs as a company, taking into account where we were at as a business and where we wanted to go, and then came back to us with a set of strategic recommendations.
Those included alternatives around managed IT services that they could provide to us to help our team be more productive. We evaluated those against our financial considerations, and then selected the approach that they then got to work implementing across our team.
What was the team composition?
I mostly worked directly with Gar (Principal & Founder) to coordinate their efforts.
How did you come to work with Aligned Technology Solutions?
I had worked with them at a previous position that we were both at several years ago and was impressed with their capabilities. I reached out to them about this project when the need arose, and they said they could help so we moved forward from there.
What is the status of this engagement?
Our work with them started in 2015, and they continue to provide technology services today.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We mostly measure their results by their responsiveness when we run into issues, and often they have somebody working on, if not resolving, the problem within an hour of us putting in the work order.
They are incredibly proactive about maintaining, upgrading, and patching everything so that the technology is never top of mind because it flows so seamlessly. The only issue we ever face is that sometimes individual users have issues with their specific site speed because our team is so spread out, but that’s not on the ATS team.
How did Aligned Technology Solutions perform from a project management standpoint?
Project management is incredibly smooth with them. When we migrated our nearly 200 users from Microsoft to Google Suite, everything was on time and effective, and they prepared us completely for what to expect and how to navigate that transition. We really have no complaints.
What did you find most impressive about them?
They’re not just executing requirements; they put technology in the strategic context of where the business is going.
Are there any areas they could improve?
Nothing at all comes to mind that they could improve.
RATINGS
5.0
"I’m really not an easy grader, but they are the one service I would recommend without hesitation."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Service & Infrastructure Dev for Manufacturing Co
Director Sales & IT, Lundell Manufacturing Corporation
Darby Bitzan
Verified
Manufacturing
Plymouth, Minnesota
51-200 Employees
Online Review
Verified
Teal provides managed IT services for a manufacturing company. The team has worked on the client's IT challenges, including upgrading their internal infrastructure and implementing a backup and recovery system.
Teal has helped the client meet their cybersecurity insurance policy and improve their cybersecurity training. The team is prompt, timely, and responsive to the client's needs. Moreover, they provide a personal touch to their services.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director Sales & IT of Lundell Manufacturing Corporation
Describe what your company does in a single sentence.
We are a fabricator of flexible materials creating custom acoustical and thermal insulation composites along with seals and gaskets.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Teal to accomplish?
Cybersecurity
Information storage, backup and recovery
Hardware recommendations
SOLUTION
How did you find Teal?
Online Search
Other
Why did you select Teal over others?
High ratings
Close to my geographic location
provided initial 3rd party IT services we didn't have internally.
Describe the scope of work in detail. Please include a summary of key deliverables.
William and his team have worked to understand our business and IT needs. They have created a cohesive strategy to Co-Manage our IT challenges. They have recommended and coordinated upgrading our internal infrastructure with wireless routers and updating our desktops/laptops along with creating multi-layered backup and recovery. They continue to monitor the ever changing market and recommend the lastest version of software and hardware upgrades.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our cybersecurity now meets our cybersecurity insurance policy. We have on-going training for our employees regarding cybersecurity. Our hardware and network is faster due to Teal's recommendations.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Prompt respones, timely quotes, and annual reviews.
What was your primary form of communication with Teal?
In-Person Meeting
What did you find most impressive or unique about this company?
They provide more of a personal touch.
Are there any areas for improvement or something Teal could have done differently?
Recommend a range of solutions right away vs. just one way of approaching.
RATINGS
4.0
Quality
3.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Managed IT & Virtual Help Desk Services for Home Care Agency
IT Managed ServicesOther IT Consulting and SI
Less than $10,000
Jan. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They do a wonderful job at following up even after an issue is resolved to make sure the solution continues to work."
Mar 12, 2021
COO, Home Care Agency
Anonymous
Verified
Other industries
Saddle River, New Jersey
11-50 Employees
Online Review
Verified
Teal (formerly Aligned Technology Solutions) provides ongoing managed IT services for a home care agency. The team handles the facility's computer security. They also provide help desk services on an as-needed basis.
Teal (formerly Aligned Technology Solutions) has been working with the client for more than six years and is extremely happy with their services. The team exhibits a commitment to their work to ensure the agency's satisfaction. Their workflow is described as transparent and easy to understand.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Chief Operating Officer of a company providing a marketplace in which families seeking to hire caregivers privately have access to a broad network of highly vetted caregivers.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Aligned Technology Solutions?
Virtual help-desk and security management of company computers.
What were your goals for this project?
Secure computers and access to help-desk services when needed.
SOLUTION
How did you select Aligned Technology Solutions?
The reputation and extraordinary competence of their co-founders (I had worked with them in the past). I knew that I could count on them.
Describe the project in detail.
Each new machine purchased for the company is made safe through their secure system. Weekly evaluation of each machine happens in the background without users noticing at all. Same with all necessary updates. In addition, help-desk services are all conducted through their ability to "take over" the machines (with permission).
What was the team composition?
Their help-desk.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We've been extremely happy with their service for six years and have never considered seeking out an alternative vendor.
How effective was the workflow between your team and theirs?
They stay on top of all unique processes through their systems that are both transparent and easy to understand.
What did you find most impressive about this company?
Their commitment to ensuring customer satisfaction. They do a wonderful job at following up even after an issue is resolved to make sure the solution continues to work.
Are there any areas for improvement?
Nope!
RATINGS
5.0
"Great company, great people!"
Quality
5.0
Service & Deliverables
"We've been extremely pleased with our overall relationship."
Schedule
5.0
On time / deadlines
"Easy"
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I do so all the time.
Outsourced IT Support for Outdoor Recreation Facility
IT Managed Services
$10,000 to $49,999
Feb. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their staff take ownership of projects and problems and efficiently get the job done."
Jul 7, 2020
Owner & Manager, The Adventure Park at Sandy Spring
John Hines
Verified
Arts, entertainment & music
Sandy Spring, Maryland
11-50 Employees
Online Review
Verified
For years, Teal (formerly Aligned Technology Solutions) has served as an outsourced IT partner. The team oversees hardware and security management in addition to general help desk support.
Teal (formerly Aligned Technology Solutions) is always on call when needed, and their personable staff is easy to communicate with. The team is capable, works hard, and delivers as expected.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the owner and operating manager of large outdoor recreation facility, The Adventure Park at Sandy Spring.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Aligned Technology Solutions?
For many years now, Aligned has been our 'outsourced IT department' providing application support, hardware and security management, and general help desk support.
What were your goals for this project?
Efficient access to quality and up to date IT support. As a small business, it's never made sense for us to try and bring IT in house. We do not have enough year-round needs for a fulltime in-house staff, and we did not want to get locked in on the skill set and experience of 1 inside staff member.
SOLUTION
How did you select this vendor?
I worked with the Founders of Aligned in a prior business and had complete trust in their skills and integrity.
Describe the project in detail.
Ongoing application and IT support and periodic IT project management.
What was the team composition?
We generally have a lead person at Aligned who coordinates their staff assets to address our needs.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
I honestly think of Aligned as a great 'IT Department' that is always on call when needed.
How effective was the workflow between your team and theirs?
With very rare exceptions, we ask, they deliver.
What did you find most impressive about this company?
We never feel like 'just a client'. Their staff take ownership of projects and problems and efficiently get the job done. I have also been impressed with how personable their staff is. Always easy to communicate with.
Are there any areas for improvement?
None that I know of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Highly capable, current, responsive and honorable."
Schedule
5.0
On time / deadlines
"Very easy to reach and highly responsive."
Cost
5.0
Value / within estimates
"I always feel that I am getting good value."
Willing to Refer
5.0
NPS
Managed IT Services for Management Consulting Firm
IT Managed Services
Less than $10,000
Mar. 2012 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I'd highlight their friendliness and overall 'good culture.'"
Jun 22, 2020
Founder & CEO, Vendor Centric
Tom Rogers, CPA, CCMP
Verified
Advertising & marketing
Gaithersburg, Maryland
1-10 Employees
Online Review
Verified
Teal (formerly Aligned Technology Solutions) handles the IT operations of a management consulting firm. Their work includes hardware set-up, virus protection and cybersecurity, device monitoring, and on-demand tech support.
Due to the quality of their support, the client has worked with Teal (formerly Aligned Technology Solutions) for over 8 years now. Their workflow is extremely efficient, as the client only needs to submit support tickets before they're quickly resolved. They're a friendly team that's thorough in their delivery.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Vendor Centric is a management consulting firm that specializes in vendor and contract management. I am the Founder and CEO.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Aligned Technology Solutions?
We hired ATS to manage our IT operations which include hardware selection and set-up, virus protection, device monitoring, VOIP and on-demand support services. We also work with ATS on ad hoc projects as needed. We recently used them to help with information security policies and procedures
What were your goals for this project?
Find a one-stop shop for managing and troubleshooting day to day IT stuff, as well as an ongoing resource to help with strategic decisions.
SOLUTION
How did you select this vendor?
I had worked with Don and Gar previously and knew of the great work they do.
Describe the project in detail.
Managed IT services (device monitoring, virus protection, troubleshooting)
Hardware standardization and advice
VOIP selection, set-up and support
Information Security policy and procedures development
On demand help as needed
What was the team composition?
I work with several folks at ATS. Gar is my primary point of contact.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
I've worked with them for 8 years because of their excellent service and cost effective structure.
How effective was the workflow between your team and theirs?
Seemless.
What did you find most impressive about this company?
Ease of submitting support tickets. Responsiveness. Thoroughness in resolving issues. Flexibility. I'd highlight their friendliness and overall 'good culture'
Are there any areas for improvement?
No
RATINGS
5.0
"Been with them for 8 years and will continue to do so."
Quality
5.0
Service & Deliverables
"Fix problems the first time."
Schedule
5.0
On time / deadlines
"I can email or submit a ticket."
Cost
5.0
Value / within estimates
"Super cost effective; a la carte; get only what I need."
Willing to Refer
5.0
NPS
"I have referred them multiple times.
Showing 11-18 of
18 Reviews
Our Story
We’re an independently owned IT services team driven by the belief that technology should enrich the lives of people who work in SMBs. We currently empower 130+ organizations nationwide with managed and co-managed IT, cybersecurity, compliance, Microsoft/Google management, AI consulting, and vCISO/vCIO advisory. Our ISO 27001 certification and 99%+ client satisfaction rate reflect our commitment to reliability, security, and ROI. Gain a team obsessed with your success.
What Sets Us Apart
Dedicated Cybersecurity
Security is an integral part of our process – not just an afterthought.
Investment in People
We carefully recruit talented and service-focused individuals. We invest in enhancing their skills with our Learning and Knowledge Management program. We recognize individual and team accomplishments. We provide incentives for excellence.
Sense of Urgency & Speed of Execution
The heart of our services is our commitment to being ultra-responsive.
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