Top IT Managed Service Providers in Baltimore
Baltimore sits at the heart of the U.S. Cybersecurity Corridor, surrounded by institutions like Johns Hopkins University, UMBC, and Fort Meade. That deep talent pool has helped the city’s managed service providers (MSPs) excel at cloud migrations, 24/7 monitoring, and advanced cyber defense for midsize companies and fast-growing startups alike.
On Clutch, every Baltimore MSP is vetted through our rigorous, interview-based review process, so you can trust the ratings you see. Use the filters on this page to sort firms by hourly rate, minimum engagement, industry expertise, or certifications, then shortlist partners that fit your budget and compliance needs.
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List of the Top Baltimore IT MSPs
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr10 - 49Serves Baltimore, MDServices provided
75% IT Managed Services10% Cybersecurity5% Cloud Consulting & SI +2 services5% Compliance Consulting5% IT Strategy ConsultingSee all 25 projectsBCA IT, Inc. is a Managed IT Services provider specializing in comprehensive IT management and support services, including cybersecurity, IT infrastructure maintenance, and cloud solutions. The company consistently receives high praise from clients, with approximately 100% of reviews highlighting their professionalism, responsiveness, and seamless integration into client operations. Clients frequently commend their ability to deliver timely solutions and demonstrate a proactive approach, resulting in enhanced IT functionality and security.
Reviews mention Patient
Clients have expressed high satisfaction with BCA IT, Inc., highlighting their professionalism and consultative approach. One CEO noted the company's 'patience and focus,' emphasizing the team's dedication and quick responsiveness to needs. The project management was described as timely and well-serviced, with no significant areas for improvement identified. Overall, the sentiment is overwhelmingly positive, showcasing BCA IT, Inc.'s commitment to client success.-
Cybersecurity & IT Services for Real Estate Investment Group
4.5 May 8, 2023Culture and confidence - and professional know-how to answer our questions and fill our needs. From Kenneth on down, the whole organization displays professionalism, consultative client management skills, patience, and focus.
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Industry Experience
BCA IT, Inc. has demonstrated significant expertise across various industries, including Consulting, Real Estate, Legal, Manufacturing, Logistics, Nonprofit, Consumer Products, and Financial Services. Clients commend their proactive approach, timely communication, and effective IT solutions, notably in cybersecurity and infrastructure management. Overall sentiment is overwhelmingly positive, highlighting their professionalism, responsiveness, and ability to align with client needs, making them a strong fit for businesses seeking reliable IT partnerships.
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Consulting Real estate Legal Manufacturing Research Logistics & Supply Chain Construction Advertising & marketing Other Industry Nonprofit Consumer Products Food & Beverages Retail Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
BCA IT, Inc. is frequently praised for its cost-effectiveness and the value it provides to clients. Reviewers noted that their pricing is competitive, with one client stating they received 'good value for cost.' Another emphasized that they felt they received 'more than what we needed for less than the cost of hiring a full-time IT person.' Overall, clients express high satisfaction with the return on investment, often highlighting the seamless service and proactive support as key benefits.Was this helpful?
See All Locations (2)Doral, FL
8750 NW 36th ST, Ste 500
Doral, FL 3317810 - 15
3057161011
$50,000+$50 - $99 / hr50 - 249Serves Baltimore, MDServices provided
70% IT Managed Services20% Cybersecurity10% IT Staff AugmentationSee all 39 projectsZazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.
Reviews mention Collaborative
Clients consistently praised Zazz for their collaborative approach, emphasizing effective communication and adaptability throughout the project lifecycle. One client noted Zazz's 'flexible, adaptable' project management, which ensured that their vision was accurately reflected in the final product. Another client highlighted Zazz's 'transparent communication' and regular progress checks, which facilitated seamless collaboration. Overall, the sentiment towards Zazz's collaborative efforts is overwhelmingly positive, with clients appreciating their commitment to understanding and meeting specific project needs.-
Mobile App Development for Leadership Consulting Company
5.0 Aug 24, 2023Zazz agile approach ensured regular progress checks, enabling quick adaptations. Consistently meeting deadlines was a result of efficient resources allocation and swift issue resolution. This transparent communication, clear progress tracking, and adherence to timelines facilitated seamless collaboration and successful project execution between Zazz and our team at Leadership Excellence Ltd.
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UI/UX Design, Web & Mobile App Dev for Placement Agency
5.0 Apr 24, 2023Their project management style was flexible, adaptable, and tailored to our specific needs and requirements of the project. They strike the balance between our demands of time, budget, scope, and quality while maintaining effective communication and collaboration with the Smile team. There was always clear communication regarding the development progress & all deliverables were on time.
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Industry Experience
Zazz demonstrates strong expertise across various industries, including Information Technology, Design, Financial Services, Education, and Healthcare. Clients commend their innovative solutions, project management skills, and responsive support, leading to measurable successes like increased engagement and revenue. Overall, Zazz is especially well-suited for projects requiring app development, UI/UX design, and custom integrations, making them a commendable partner for businesses in technology-driven sectors.
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Information technology Design Financial services Other industries Education Agriculture Manufacturing Human Resources Other Industry Healthcare Real estate Software Consulting Wellness & Fitness Food & Beverages Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note Zazz's competitive pricing and strong value for money, with feedback highlighting their ability to deliver high-quality services within budget constraints. For instance, a former director emphasized that Zazz's pricing fit their budget while providing good value for cost. Similarly, multiple clients praised their responsiveness and proactive communication, ensuring project deliverables were met on time without compromising quality. Overall, sentiment towards Zazz reflects a positive perception of their cost-effectiveness and alignment with client expectations.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves Baltimore, MDServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 11 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.
6 of 11 reviews are 5 stars11 new reviews for IT Managed Services services$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the past six months, Corporate Technologies has received overwhelmingly positive feedback from clients, highlighting their responsiveness, professionalism, and technical expertise. Clients praised their ability to resolve issues swiftly, with one noting, 'Corporate Technologies now resolves most support tickets within the same business day.' Another client appreciated their thoroughness in managing IT infrastructure, stating, 'They are meticulous when handling complex technical initiatives.' Overall, clients feel supported and valued, often describing the team as a trusted extension of their own staff.Was this helpful?
Industry Experience
Corporate Technologies demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, Non-Profit, Legal, Home Services, Construction, Design, and Transportation. Clients consistently commend their responsive service, effective IT management, and focus on security. Overall sentiment is highly positive, with notable strengths in timely communication, technical know-how, and a commitment to aligning with client values, making them a suitable partner for organizations seeking reliable IT support.
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Transportation Other Industry Construction Home Services Legal Non-profit Telecommunications ManufacturingWas this helpful?
More responsive than most other service providers
Get in TouchCorporate Technologies is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverageView Packages24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.Was this helpful?
$1,000+$100 - $149 / hr250 - 999Serves Baltimore, MDServices provided
50% IT Managed Services40% Cybersecurity10% Unified Communications Consulting & SISee all 72 projectsTPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
14 of 30 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 30 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read moreWas this helpful?
Industry Experience
TPx Communications has garnered positive feedback across various industries, notably in Home Services, Food & Beverages, Healthcare, Non-profit, and Manufacturing. Clients commend TPx for its expertise in cybersecurity, network management, and VoIP systems, highlighting their responsiveness, cost-effectiveness, and comprehensive support. The overall sentiment reflects trust and satisfaction, particularly in enhancing communication systems and operational efficiency. Organizations in need of trusted IT solutions and dedicated support would find TPx a fitting partner.
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Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Education Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.Was this helpful?
See All Locations (7)Manchester, NH
1 Sundial Ave., Suite 414
Manchester, NH 0310350 - 75
866-447-2507
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$1,000+$50 - $99 / hr2 - 9Nottingham, MD
Services provided
40% IT Managed Services30% IT Staff Augmentation30% Web DevelopmentCusack Technology is an IT managed services company founded in 2021. The small team offers IT managed services and IT staff augmentation.
Read moreSee All Locations (1)Nottingham, MD
8105 Sandpiper Circle Apt 211
Nottingham, MD 212362 - 5
3012815492
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UndisclosedUndisclosed250 - 999Rockville, MD
Services provided
50% IT Managed Services25% Cybersecurity15% Cloud Consulting & SI +1 service10% IT Strategy ConsultingSee all 31 projectsDataprise specializes in Managed IT Services, offering comprehensive IT support, cybersecurity, and network management. Reviewers consistently highlight their technical expertise, responsiveness, and alignment with company values. Approximately 85% of feedback is positive, noting their professionalism and ability to meet project deadlines, while a few mention the high cost of services.
15 of 20 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 20 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT-Managed Services for IRA Company
5.0 — Dataprise (formerly PEI) provides IT-managed services for an IRA company. The team offers proactive remote monitoring, antivirus and anti-malware protection, device warranty management, Microsoft Read moreWas this helpful?
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Denver, Colorado (3) Rockville, Maryland (2) Washington, District of Columbia (2) Chicago, Illinois (1) New York City, New York (1) Charlotte, North Carolina (1) Bartlett, Tennessee (1) La Vergne, Tennessee (1) Nashville, Tennessee (1) Houston, Texas (1) Catonsville, Maryland (1) Sterling Heights, Michigan (1) Olney, Maryland (1) Fremont, California (1) Baltimore, Maryland (1) Louisville, Colorado (1) Longmont, Colorado (1) Loveland, Colorado (1) Tacoma, Washington (1) Tysons, Virginia (1) Irvington, New York (1) Upper Marlboro, Maryland (1) Youngsville, North Carolina (1)See All Locations (6)Washington, DC
1250 Connecticut Avenue Northwest
Washington, DC 2003616 - 20
202-319-2303
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What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Serves Baltimore, MDServices provided
50% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +1 service5% Compliance ConsultingSee all 26 projectsBetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.
Reviews mention Patient
Clients consistently commend BetterWorld Technology for their patience and persistence, particularly in navigating challenges during transitions from previous vendors. One client noted their 'incredible responsiveness' and highlighted how BetterWorld remained 'patient, but persistent' despite obstacles. Overall, the sentiment reflects a strong appreciation for the company's ability to work through difficulties while maintaining effective communication and support.-
DaaS Solution for Nonprofit Organization
4.5 Aug 26, 2020Working with BetterWorld has been wonderful. They are incredibly responsive. Our biggest problem was with our old vendor and their unwillingness to cooperate with the transition. However, even with that challenge, BetterWorld was patient, but persistent and worked through every challenge and barrier that was put in their path by this old company.
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Industry Experience
BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.Was this helpful?
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Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)$5,000+$100 - $149 / hr250 - 999Serves Baltimore, MDServices provided
65% IT Managed Services35% CybersecuritySee all 3 projectsNet at Work LLC is a Managed IT Services provider with a strong emphasis on IT Management and Support Services. Feedback across their reviews is predominantly positive, with clients praising their technical expertise and project management capabilities. Approximately 100% of reviewers highlight their proactive communication and comprehensive IT solutions, making Net at Work LLC a reliable partner in Managed Information Technology.
0 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Net at Work LLC has been overwhelmingly positive. A notable review highlighted their effective network support and management, with timely project delivery and thorough communication. Clients appreciated the company's alignment with their values and expertise in IT. One client specifically noted that project goals were achieved on time and within budget, indicating a strong commitment to client satisfaction and project success.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Net at Work as providing good value for cost, with one stating it was a key reason for their selection. A long-term partnership highlighted a significant investment exceeding $500,000, reflecting satisfaction with service quality. However, one client noted initial billing practices caused concerns, although they were resolved. Overall, feedback indicates a strong alignment between cost and the value delivered, with effective communication and support being recurring themes.Was this helpful?
More responsive than most other service providers
Get in TouchNet at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (16)Richmond, VA
3900 Westerre Parkway
Richmond, VA 2323310 - 15
8042142800
$5,000+$150 - $199 / hr250 - 999Serves Baltimore, MDServices provided
75% IT Managed Services10% Cybersecurity10% IT Strategy Consulting +1 service5% Cloud Consulting & SISee all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
4 of 6 reviews are 5 stars6 new reviews for IT Managed Services services$50,000 – $199,999 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent client feedback on Integris highlights their strong IT support, responsiveness, and effective project management. Clients appreciate their flexibility and knowledge, particularly noting quick response times and proactive cybersecurity measures. However, some reviews mention areas for improvement, such as ticket response times and urgent support availability. Overall, clients express satisfaction with Integris' services, emphasizing their reliability and commitment to meeting organizational needs.Was this helpful?
Industry Experience
Integris has demonstrated expertise across several industries, including financial services, healthcare, consulting, and nonprofits. Clients frequently commend their responsiveness, proactive approach, and ability to manage complex IT infrastructures. In financial services, they’ve enhanced security measures significantly. In healthcare, they facilitated smooth transitions to cloud-based systems. Overall, sentiment is highly positive, particularly in sectors requiring stringent compliance and security protocols, making Integris a strong fit for organizations needing reliable IT support and management.
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Consulting Arts, entertainment & music Retail Medical Media Consumer Products Non-profit Sports Food & Beverages Hospitality & leisure Engineering IT Services Pharmaceuticals Healthcare Business services Manufacturing Nonprofit Financial services Education Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Automotive Real estate Construction Legal Other IndustryWas this helpful?
More responsive than most other service providers
Get in TouchIntegris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (26)Owings Mills, MD
10451 Mill Run Circle, Suite 950
Owings Mills, MD 2111716 - 20
(888) 330-8808
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$5,000+$100 - $149 / hr2 - 9Baltimore, MD
Services provided
30% IT Managed Services30% IT Strategy Consulting20% Cloud Consulting & SI +1 service20% Web DesignAvid Practice is an IT managed services company based in Baltimore, Maryland. Launched in 2002, the team specializes in IT managed services and IT strategy consulting.
Read moreSee All Locations (1)Baltimore, MD
2207 Sulgrave Avenue
Baltimore, MD 212092 - 5
+1.443.386.4445
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$10,000+$100 - $149 / hr10 - 49Rockville, MD
Services provided
40% IT Managed Services30% Cybersecurity20% Compliance Consulting +1 service10% IT Strategy ConsultingSee all 31 projectsOSIbeyond is a Managed IT Services provider excelling in IT Management, IT Support Services, and cybersecurity. With a flawless record of seamless transitions and high satisfaction, 100% of reviewers praise their professionalism, expertise, and responsive communication. Their services are lauded for reliability and efficiency, meeting deadlines consistently, and enhancing client IT infrastructure with proactive solutions.
26 of 27 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 27 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT & Cybersecurity Management for Aerospace Component Firm
5.0 — An aerospace component manufacturing firm outsources their cybersecurity and IT needs to OSIbeyond. This involves maintaining their IT infrastructure and completely overhauling their cybersecurity Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
OSIbeyond is frequently recognized for delivering exceptional value for money, with clients noting their competitive pricing and high-quality service. One client highlighted that they chose OSIbeyond due to their budget-friendly pricing and seamless transition from a previous provider. Another remarked on the significant cost savings achieved, stating they now receive superior service at a lower price compared to their previous vendor. Overall, clients express strong satisfaction with OSIbeyond's cost-effectiveness and the value derived from their comprehensive IT solutions.Was this helpful?
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See All Locations (2)Rockville, MD
11921 Rockville Pike, Suite 210
Rockville, MD 2085216 - 20
301-312-8908
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$10,000+$200 - $300 / hr50 - 249Belcamp, MD
Services provided
25% IT Managed Services25% Cybersecurity23% IT Strategy Consulting +3 services20% Compliance Consulting5% Cloud Consulting & SI2% Other IT Consulting and SISee all 2 projectsMNS Group is a provider of Managed IT Services, specializing in network support, security, and outsourced IT management. They have consistently received positive feedback for their professional, knowledgeable, and responsive technicians. In reviews, 100% of clients express satisfaction with their services and note no areas for improvement, demonstrating MNS Group's exceptional reputation in offering comprehensive IT support services.
1 of 1 IT Managed Services reviews are 5 starsUnknown avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Network and Security Services for Franchisees
5.0 — MNS Group provided network support and security for a group of franchisees as part of a long-term engagement. They also helped install a new telephone system and assisted with Office 365 Read moreWas this helpful?
Industry Experience
MNS Group has demonstrated expertise primarily in the financial services and business services sectors. In financial services, they excel in managed IT and cybersecurity, receiving high praise for their visionary approach and proactive support. In business services, they have successfully managed network support for a global franchise network, highlighted by their professional and responsive team. Overall, feedback indicates strong satisfaction across both industries, making MNS Group a suitable partner for clients seeking reliable IT solutions.
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Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MNS Group's cost-effectiveness and value for money. One client highlighted their annual investment of $232,000, noting that Toby prioritizes customer service over profit, actively seeking ways to save costs. Another client emphasized their appreciation for MNS Group's comprehensive support, stating they are 'extremely pleased' and found no areas for improvement. Overall, feedback reflects a strong sentiment of value derived from their services, with clients feeling well-supported and understood.Was this helpful?
Belcamp, MD
4690 Millenium Drive
Belcamp, MD 2101741 - 49
4108381088
See All Locations (2)Belcamp, MD
4690 Millenium Drive
Belcamp, MD 210176 - 9
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UndisclosedUndisclosed2 - 9Odenton, MD
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingMid Atlantic Systems is a small IT managed services company. Founded in 2007, the team specializes in IT managed services and Cybersecurity.
Read moreSee All Locations (1)Odenton, MD
8373 Piney Orchard Pkwy #100
Odenton, MD 211136 - 9
410.551.9815
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Undisclosed$150 - $199 / hr2 - 9White Marsh, MD
Services provided
25% IT Managed Services55% Cybersecurity5% Business Consulting +3 services5% Cloud Consulting & SI5% IT Strategy Consulting5% Unified Communications Consulting & SIChoice Technology Group, LLC is a Cybersecurity company. Based in White Marsh, Maryland, the firm was founded in 2006. Their services include Cybersecurity and IT managed services.
Read moreSee All Locations (1)White Marsh, MD
10839 Philadelphia Rd, Suite C
White Marsh, MD 211626 - 9
410-363-1443
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Serves Baltimore, MDServices provided
40% IT Managed Services40% Cloud Consulting & SI20% IT Strategy ConsultingSee all 14 projectsITGix is a Managed IT Services provider specializing in IT Management and Outsourced IT Support, particularly in areas such as infrastructure design, AWS cloud operations, and DevOps architecture. The company has received overwhelmingly positive feedback, with clients praising their technical expertise, flexibility, and commitment to client success. Approximately 90% of reviewers highlight ITGix's responsiveness and ability to deliver projects on time.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Over the past six months, feedback for ITGix has been overwhelmingly positive. Clients praised their professionalism, expertise, and effective project management, noting timely deliveries and minimal oversight requirements. Specific highlights include the successful deployment of AWS infrastructure that improved operational efficiency for aiomics GmbH, and the rapid optimization of GitLab pipelines for Skillplate, which prevented downtime during a DDoS attack. Overall, clients emphasized ITGix's strong value for cost and commitment to project success.Was this helpful?
Industry Experience
ITGix has demonstrated strong expertise across various industries, including Healthcare, Information Technology, Software, Financial Services, Gaming, Retail, and Consumer Products. Clients highlighted ITGix's professionalism, technical knowledge, and commitment to project success, particularly in enhancing infrastructure, automating processes, and ensuring compliance. Overall, feedback is overwhelmingly positive, indicating ITGix as a reliable partner for clients seeking robust solutions in these sectors.
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Gaming Retail Financial services IT Services Consumer Products Software Information technology HealthcareWas this helpful?
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See All Locations (1)Sofia, Bulgaria
9 bul. Prof. Fridtjov Nansen, 3th floor, 1142 Sofia
Sofia, Bulgaria 114250 - 75
+359889688221
UndisclosedUndisclosed50 - 249Serves Baltimore, MDServices provided
60% IT Managed Services20% Cybersecurity10% IT Staff Augmentation +1 service10% IT Strategy ConsultingSee all 6 projectsFive Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
Reviews mention Great project management
Clients consistently praised Five Nines for their exceptional project management capabilities. One client noted, 'Five Nines excels at meeting deadlines and staying on budget,' highlighting their reliability. Another emphasized the team's proactive communication and adaptability, stating, 'They’ve consistently delivered items on time and responded quickly to shifting priorities.' Overall, the sentiment reflects a strong confidence in Five Nines as a collaborative partner, with clients appreciating their organized approach and commitment to successful project outcomes.-
Cybersecurity & IT Managed Services for Bank
5.0 May 8, 2025The review highlights that Five Nines provided excellent project management and communication throughout. The team ensured a timely response and explanation of steps in a non-technical format, which was greatly appreciated.
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IT Services & Cybersecurity for Critical Access Hospital
5.0 May 12, 2025Five Nines is great at project management. They give us options and help us move things down the road. They're truly a partner. We don't work for each other; we work together. We've continued to look for ways to partner with each other. The team has a ticketing system, and we can put in the level of urgency. We get a report every month of all the tickets that were put in and how they've been solved. We have quarterly meetings, and they are usually in person.
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Industry Experience
Five Nines has garnered positive feedback across various sectors, including Advertising & Marketing, Healthcare, Banking, and Insurance. Clients commend their expertise in IT support, cybersecurity, and project management, noting significant improvements in operational efficiency and security posture. In the Advertising & Marketing realm, they excel in IT services for agencies, while in Healthcare, their solutions enhance patient care capabilities. The Banking sector appreciates their reliability in managing ITMs, and Insurance clients benefit from their thorough project execution. Overall, sentiment is highly favorable, particularly in healthcare and marketing industries.
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Advertising & marketing Healthcare Banks InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Five Nines' pricing and overall value, noting that their services align well with budgetary constraints. For instance, a healthcare CFO highlighted significant cost savings and improved budgeting through strategic IT planning, while another client emphasized that the cost of services was lower than hiring an internal IT team. Overall, the sentiment reflects a strong belief that Five Nines provides excellent value for money, reinforcing their reputation as a reliable IT partner.Was this helpful?
More responsive than most other service providers
Get in TouchFive Nines is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
UndisclosedUndisclosed10 - 49Serves Baltimore, MDServices provided
20% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SISee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.
Reviews mention Detail-oriented
Clients have consistently praised Datalink Networks Inc. for their detail-oriented approach, highlighting their commitment to project management and timely delivery. One client noted their 'proactive approach and attention to detail' as key strengths, particularly in maintaining clear timelines and ensuring project coordination. Additionally, their rapid response in critical situations demonstrates their meticulous nature, reinforcing their position as a dependable partner. Overall, the sentiment reflects high satisfaction with their attention to detail and thoroughness.-
Managed IT Services for Seafood Company
5.0 Aug 20, 2025Datalink Networks Inc. demonstrated excellent project management throughout our engagement. Their team consistently stayed on top of deliverables, maintained clear timelines, and ensured that all aspects of the project were well-coordinated. Communication was reliable and efficient—regular meetings and prompt email responses kept everything aligned and moving forward smoothly. Overall, they were a dependable partner, and I appreciated their proactive approach and attention to detail.
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3 of 3 reviews are 5 stars3 new reviews for IT Managed Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Datalink Networks Inc. has received positive feedback for their exceptional service and proactive support. Clients praised their quick problem-solving abilities and effective communication, noting a significant improvement in IT infrastructure and security. One client highlighted their 'headspinningly fast, competent service,' while another emphasized their reliability during critical situations. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.Was this helpful?
3 of 3 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Barracuda Setup for Nonprofit Professional Association
5.0 — Datalink Networks Inc. set up Barracuda Email Protection for a nonprofit professional association. They guided the client in selecting a suitable Barracuda service for their needs and implemented Read moreWas this helpful?
See All Locations (3)Bentonville, AR
240 South Main Street
Bentonville, AR 727122 - 5
877-487-3783
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UndisclosedUndisclosed10 - 49Columbia, MD
Services provided
50% IT Managed Services50% Other Application DevelopmentSkanes Technology Group, an IT managed services and Other Application Development company, provide IT managed services and Other Application Development. They were founded in 2009.
Read moreSee All Locations (1)Columbia, MD
10440 Little Patuxent Parkway
Columbia, MD 2104441 - 49
(410) 884-4031
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UndisclosedUndisclosed10 - 49Woodstock, MD
Services provided
50% IT Managed Services50% Business ConsultingBeyond Business Solutions, L.L.C., a small IT managed services and Business Consulting company, is in Woodstock, Maryland. The team provides IT managed services and Business Consulting.
Read moreSee All Locations (1)Woodstock, MD
2 Moline Ct
Woodstock, MD 211636 - 9
+1.877.759.3777
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Featured
What are Featured Providers?
$10,000+Undisclosed250 - 999Serves Baltimore, MDServices provided
25% IT Managed Services20% AI Consulting20% Cloud Consulting & SI +2 services20% Enterprise App Modernization15% IT Strategy ConsultingIBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
Read moreSee All Locations (6)Franklin, MA
124 Grove Street
Franklin, MA 02038101 - 150
+1 800-361-6782
Undisclosed$200 - $300 / hr50 - 249Serves Baltimore, MDServices provided
60% IT Managed Services20% Cybersecurity10% Compliance Consulting +1 service10% IT Staff AugmentationSee all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
Reviews mention Accessible
The sentiment regarding Integritek's accessibility is overwhelmingly positive. Clients noted that Integritek was 'very timely' and 'always available' to address questions and needs, highlighting their commitment to communication. This accessibility contributed to a seamless collaboration experience, reinforcing the client's confidence in the partnership. Overall, clients appreciated the company's approachability and responsiveness, which were critical to the project's success.-
Cloud Consulting & IT Services for Grant Oversight Company
5.0 Sep 11, 2023They were very timely and always available to answer our questions. The primary forms of communication with Integritek were through virtual meetings and email or messaging apps.
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2 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.Was this helpful?
More responsive than most other service providers
Get in TouchIntegritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+Undisclosed1,000 - 9,999Serves Baltimore, MDServices provided
40% IT Managed Services40% Cybersecurity10% Compliance Consulting +1 service10% ERP Consulting and SISee all 22 projectsSikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
Reviews mention Personable
Client feedback reflects a highly positive sentiment regarding Sikich's personable approach. One client noted their impressiveness in both knowledge and personal interactions, stating, 'They’re also very personable.' Additionally, employees consistently express satisfaction with the tech support provided, reinforcing the sentiment of a friendly and approachable service. Overall, clients appreciate the team's ability to foster strong relationships while delivering effective solutions.-
Managed IT Services for Wealth Management Firm
5.0 Aug 22, 2023I’m impressed by their knowledge and acumen of the Microsoft infrastructure. They’re also very personable. No, they’ve been a great partner.
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5 of 8 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 8 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Property Management Company
5.0 — Sikich provides managed IT services for a property management company. Sikich is responsible for onboarding and providing Microsoft services while maintaining the security of the client's IT Read moreWas this helpful?
Industry Experience
Sikich has demonstrated expertise across various industries including Real Estate, Gaming, Government, Education, Financial Services, Pharmaceuticals, Manufacturing, and Nonprofit sectors. Clients consistently praise Sikich for their proactive IT solutions, project management capabilities, and responsiveness. The overall sentiment is highly positive, with particular strengths noted in IT security, compliance assessments, and managed services. Organizations seeking robust support in IT infrastructure and security, especially in regulated environments, would find Sikich to be a suitable partner.
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Real estate Gaming Government Education Other Industry Pharmaceuticals Financial services Food & Beverages Nonprofit Manufacturing Hospitality & leisure LegalWas this helpful?
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UndisclosedUndisclosed10 - 49Milford Mill, MD
Services provided
50% IT Managed Services50% Custom Software DevelopmentThirdPacket Technologies is an IT managed services and custom software development company. The Milford Mill, Maryland-based team specializes in IT managed services and Custom Software Development.
Read moreSee All Locations (1)Milford Mill, MD
3108 Lord Baltimore Drive, Suite #104
Milford Mill, MD 2124421 - 30
+1-443-258-9471
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
25% IT Managed Services25% Cybersecurity25% Digital Strategy +1 service25% IT Strategy ConsultingTsquared Technologies, a Digital Strategy company, was launched in 2014. Located in Baltimore, Maryland, the team focuses on Digital Strategy and IT strategy consulting.
Read moreSee All Locations (1)Baltimore, MD
8 Market Pl
Baltimore, MD 2120210 - 15
443-579-4962
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UndisclosedUndisclosed250 - 999Bethesda, MD
Services provided
80% IT Managed Services10% Cybersecurity10% IT Strategy ConsultingSee all 18 projectsNtiva, Inc. is a prominent Managed IT Services provider offering comprehensive IT Management, IT Support Services, and Outsourced IT Services. Their reviews highlight a consistent emphasis on excellent customer service and effective communication, with 100% of reviewers praising their responsiveness and technical expertise. Clients appreciate their proactive approach to IT challenges, although some mention the services can be costly. Overall, Ntiva maintains a strong reputation for reliability and professionalism in managed IT.
10 of 11 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Cybersecurity for Nonprofit Org.
5.0 — Ntiva, Inc. (formerly Middleground Technologies) has migrated a nonprofit organization's tech servers via Microsoft Azure. They also set up a VoIP phone system and have deployed a cybersecurity Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Ntiva, Inc. highlights a strong perception of value for money, with many praising their all-inclusive service packages and customer-centric approach. One client noted that Ntiva was selected for their competitive pricing and comprehensive offerings, while another mentioned they do not 'nickel and dime' clients for services. However, some reviews indicated that costs can be perceived as high, with one client specifically stating their services are 'pretty expensive.' Overall, sentiment regarding cost and value remains positive.Was this helpful?
See All Locations (8)Bethesda, MD
7550 Wisconsin Ave. Suite B1 Bethesda
Bethesda, MD 2081421 - 30
301-961-2020
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UndisclosedUndisclosed10 - 49Westminster, MD
Services provided
75% IT Managed Services25% IT Strategy ConsultingSee all 2 projectsTeltek Systems is an IT service provider specializing in technology integration, day-to-day IT support, and project management. They consistently receive positive feedback, with 100% of reviewers highlighting their efficient workflow, impressive communication skills, quick response times, and competitive pricing. Clients commend their seamless operations and proactive customer engagement, with no areas for improvement mentioned.
Reviews mention Easy to work with
Teltek Systems has received overwhelmingly positive feedback regarding their ease of collaboration. Clients noted seamless workflows and effective communication, with one client stating, 'It was seamless. Smooth and easy.' Another highlighted their 'personable approach' and consistent follow-ups post-project, emphasizing their pleasant demeanor. Overall, clients express satisfaction with Teltek's responsiveness and professionalism, reinforcing their reputation as an easy partner to work with.-
IT Consulting for Sporting Goods Company
5.0 Jun 10, 2020What I will say is that we had little to no downtime. They worked around our schedule so we were able to continue to conduct business without missing a beat. In the process our entire technology platform was upgraded and allowed us to work faster moving forward.
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IT Support for Wine Distributor
5.0 Jun 4, 2020We appreciated the personable approach they took with our project. They are very pleasant to deal with, always polite and will reach out after the project has been completed to make sure that everything is working as planned. Annual visits from Chris (the owner) to have a face-to-face discussion definitely help to understand business better.
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Industry Experience
Teltek Systems has demonstrated strong expertise in the retail and distribution sectors, particularly with sporting goods and wine distribution. Feedback highlights their efficient project execution, effective communication, and minimal downtime during technology upgrades. Clients appreciate their quick response times and personable approach, indicating a high level of satisfaction. Overall sentiment is positive, showcasing Teltek's strengths in IT project management and support, making them a suitable provider for businesses in retail and logistics industries.
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Retail Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Teltek Systems is recognized for providing competitive pricing and value for money, as noted by clients who appreciated their favorable rates and seamless service. One client highlighted their selection of Teltek due to 'favorable prices' and another emphasized 'competitive rates' in their ongoing partnership. Overall, clients express satisfaction with the cost-effectiveness of their services, citing efficient project execution and minimal downtime, which reflect strong value in their IT solutions.Was this helpful?
See All Locations (1)Westminster, MD
236 East Main Street
Westminster, MD 2115721 - 30
1-866-983-5835
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$5,000+$100 - $149 / hr50 - 249Columbia, MD
Services provided
40% IT Managed Services20% Custom Software Development20% Cybersecurity +1 service20% Web DevelopmentFounded in 2002, Convergence Technology Consulting is an IT managed services company. Their services include IT managed services and Custom Software Development.
Read moreSee All Locations (1)Columbia, MD
6750 Alexander Bell Drive, Suite 100
Columbia, MD 210466 - 9
301.860.1960
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$5,000+$100 - $149 / hr2 - 9Baltimore, MD
Services provided
50% IT Managed Services20% Cloud Consulting & SI20% IT Strategy Consulting +1 service10% CybersecurityLaunched in 2010, Improve Your IT is an IT managed services company. The agency specializes in IT managed services and cloud consulting & SI, and is small.
Read moreSee All Locations (1)Baltimore, MD
3615 E Joppa Rd, Suite 280
Baltimore, MD 212342 - 5
1.410.575.3445
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$10,000+Undisclosed2 - 9Catonsville, MD
Services provided
50% IT Managed Services30% IT Strategy Consulting20% Cloud Consulting & SIJustRight Technology is an IT managed services company. They offer IT managed services and IT strategy consulting and were established in 2005.
Read moreSee All Locations (1)Catonsville, MD
821 Frederick Road Suite 201
Catonsville, MD 212282 - 5
+1.410.747.2001
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
50% IT Managed Services15% Call Center Services15% Cybersecurity +2 services10% BI & Big Data Consulting & SI10% Cloud Consulting & SIIron Flame Technologies, Inc. Is an IT managed services company. Founded in 2004, the firm is located in Baltimore, Maryland. Their team provides IT managed services and Cybersecurity.
Read moreSee All Locations (1)Baltimore, MD
111 South Calvert St Ste 1802
Baltimore, MD 212022 - 5
+1.443.808.1049
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
50% IT Managed Services25% Accounting25% Custom Software DevelopmentEstablished in 1995, Immediate System Resources, Inc. Is an IT managed services company. The team focuses on IT managed services and Custom Software Development.
Read moreSee All Locations (1)Baltimore, MD
1 East 24th Street
Baltimore, MD 212182 - 5
+1.410.889.2628
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$10,000+$150 - $199 / hr250 - 999Washington, DC
Services provided
50% IT Managed Services50% CybersecuritySee all 1 projectsRed River is an IT service provider specializing in cloud migration and IT solutions. The feedback highlights their exceptional project management and responsiveness, with 100% of clients expressing satisfaction. Reviewers emphasize their effective communication and dedication to understanding business needs, contributing to improved operational efficiency and staff morale.
Industry Experience
Red River has demonstrated significant expertise in the Nonprofit sector, particularly in IT migration and cloud solutions. Their strengths include effective project management, responsiveness, and a commitment to best practices, resulting in improved operational efficiency for clients. Overall sentiment within the nonprofit industry reflects high satisfaction, making them a suitable partner for organizations seeking to enhance their IT infrastructure and cloud capabilities.
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NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with Red River's value for money, noting their comprehensive services and effective project management. One client invested around $100,000, highlighting the positive impact on staff morale and efficiency. Overall sentiment indicates that Red River's responsiveness and commitment to best practices justify their pricing, with no significant areas for improvement identified by clients.Was this helpful?
See All Locations (5)Washington, DC
1225 I Street Northwest
Washington, DC 20005101 - 150
703- 263- 9539
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UndisclosedUndisclosed10 - 49Glen Burnie, MD
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingPenacity, LLC is an IT managed services company founded in 2016. The team specializes in IT managed services and Cybersecurity.
Read moreSee All Locations (1)Glen Burnie, MD
7523 Calais Way
Glen Burnie, MD 2106010 - 15
443.837.9550
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UndisclosedUndisclosed10 - 49Cockeysville, MD
Services provided
40% IT Managed Services40% Cloud Consulting & SI20% IT Strategy ConsultingBaltimore Consulting, a cloud consulting & SI company, focuses on cloud consulting & SI and IT managed services. The agency is based in Cockeysville, Maryland.
Read moreSee All Locations (1)Cockeysville, MD
11019 McCormick Rd
Cockeysville, MD 210316 - 9
+1-443-541-3354
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
40% IT Managed Services20% BI & Big Data Consulting & SI20% Document Digitization & Management +1 service20% Logistics & Supply Chain ConsultingIn Baltimore, Maryland, Electronics Value Recovery is an IT managed services company. The team offers IT managed services and BI & big data consulting & SI.
Read moreSee All Locations (1)Baltimore, MD
3020 Nieman Avenue
Baltimore, MD 212302 - 5
866-200-4387
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
40% IT Managed Services20% Document Digitization & Management20% Logistics & Supply Chain Consulting +2 services10% Compliance Consulting10% Waste ManagementSmall IT managed services company BPAI LLC, is located in Baltimore, Maryland. Their services include IT managed services and Logistics & Supply Chain Consulting.
Read moreSee All Locations (1)Baltimore, MD
901 Curtain Avenue
Baltimore, MD 2121821 - 30
(410) 662 - 6380
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$1,000+$150 - $199 / hr10 - 49Westminster, MD
Services provided
15% IT Managed Services45% Cybersecurity15% IT Staff Augmentation +2 services15% IT Strategy Consulting10% Cloud Consulting & SISee all 3 projectsLayer8 Consulting, Inc. is a Managed IT Services provider specializing in IT Support and Outsourced IT Management. The company has received overwhelmingly positive feedback, with clients praising their seamless project execution and impressive adaptability to complex networks. Notably, 100% of reviewers highlight their effective project management and the ease of implementing intricate network changes.
Reviews mention Great team
Clients consistently commend Layer8 Consulting, Inc. for their exceptional team dynamics and performance. One client highlighted the team's 'curious, creative, and technically excellent' nature, emphasizing their availability and dedication. Another client praised the excellent project leadership, noting that deliverables were met on time and under budget, with a strong alignment in company values. Overall, the sentiment reflects a high level of satisfaction with the team's capabilities and collaboration.-
Computer Engineering & Cybersecurity for Medical Nonprofit
5.0 Sep 23, 2024Layer8 Consulting, Inc.'s team is curious, creative, available, technically excellent, and dedicated. Their project leadership was excellent, ensuring that deliverables were on time and within budget. The team's responsiveness and dedication were particularly impressive.
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Industry Experience
Layer8 Consulting, Inc. has garnered positive feedback across multiple industries, specifically in Nonprofit, Environmental Services, and Telecommunications. Clients commended their technical expertise, project management, and responsiveness. In the Nonprofit sector, they modernized legacy systems effectively. In Environmental Services, they implemented comprehensive firewall solutions. In Telecommunications, their support for complex network migrations was highly praised. Overall, sentiment is notably favorable, highlighting Layer8’s strengths in technical excellence and collaborative culture, making them a suitable partner for organizations in these industries.
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Nonprofit Environmental Services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Layer8 Consulting, Inc. for their cost-effectiveness and overall value for money. Feedback highlights that their pricing fits client budgets while delivering excellent service quality. One client noted, 'Great value for cost,' and another emphasized that projects were completed 'on time and under budget.' Overall, the sentiment reflects strong satisfaction with Layer8's financial offerings and project execution.Was this helpful?
See All Locations (1)Westminster, MD
1324 High Ridge Drive
Westminster, MD 2115710 - 15
4436094259
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$1,000+$25 - $49 / hr250 - 999Baltimore, MD
Services provided
20% IT Managed Services30% Business Consulting20% Back Office Outsourcing +2 services20% Finance & Accounting Outsourcing (FAO)10% TranslationKennedy Personnel Services is a Business Consulting company. The firm is headquartered in Baltimore, Maryland. Their services include Business Consulting and Back Office Outsourcing.
Read moreSee All Locations (1)Baltimore, MD
829 East Baltimore Street
Baltimore, MD 2120216 - 20
+1.410.659.5300
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$25,000+$150 - $199 / hr50 - 249Hanover, MD
Services provided
30% IT Managed Services50% Custom Software Development20% BI & Big Data Consulting & SIFounded in 1999, OPS Consulting is a software development firm. The midsize team provides Custom Software Development and IT managed services.
Read moreSee All Locations (1)Hanover, MD
7050 Hi Tech Drive, Suite 200
Hanover, MD 2107641 - 49
410.850.7380
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$25,000+$150 - $199 / hr50 - 249Baltimore, MD
Services provided
30% IT Managed Services30% Custom Software Development30% IT Staff Augmentation +1 service10% Call Center ServicesSerigor Inc is a midsize custom software development company headquartered in Baltimore, Maryland. Their services include Custom Software Development and IT managed services.
Read moreSee All Locations (1)Baltimore, MD
400 East Pratt Street,Suite # 800
Baltimore, MD 2120221 - 30
443.482.6120
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$1,000+$25 - $49 / hr50 - 249Columbia, MD
Services provided
30% IT Managed Services40% Business Consulting30% HR ConsultingLevel One Personnel is a Business Consulting company based in Columbia, Maryland. Their services include Business Consulting and IT managed services.
Read moreSee All Locations (1)Columbia, MD
10320 Little Patuxent Pkwy suite 814,
Columbia, MD 2104421 - 30
+1.410.740.3030
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UndisclosedUndisclosed50 - 249Baltimore, MD
Services provided
30% IT Managed Services40% HR Consulting30% IT Strategy ConsultingRightDirection Technology Solutions, LLC is a HR Consulting company. The Baltimore, Maryland-based company was launched in 2007. Their team specializes in HR Consulting and IT managed services.
Read moreSee All Locations (1)Baltimore, MD
300 E. Lombard Street, Suite 840
Baltimore, MD 212026 - 9
+1.410.814.7547
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$5,000+$100 - $149 / hr10 - 49Millersville, MD
Services provided
35% IT Managed Services35% IT Strategy Consulting15% Business Consulting +1 service15% Cloud Consulting & SIDataLink Interactive, Inc. Is an IT strategy consulting company based in Millersville, Maryland. Founded in 1993, the team focuses on IT strategy consulting and IT managed services.
Read moreSee All Locations (1)Millersville, MD
1120 Benfield Blvd, Suite G , MD
Millersville, MD 211086 - 9
+1.410.729.0440
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$5,000+$100 - $149 / hr2 - 9Parkville, MD
Services provided
40% IT Managed Services10% IT Strategy Consulting10% Pay Per Click +4 services10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DesignBaltimore Computer Solutions LLC is an IT managed services company. The firm is located in Parkville, Maryland. Their services include IT managed services and Social Media Marketing.
Read moreSee All Locations (1)Parkville, MD
9752 Deltom Ct
Parkville, MD 212342 - 5
+1.443.983.1035
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$5,000+$100 - $149 / hr2 - 9Towson, MD
Services provided
40% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +1 service20% IT Strategy ConsultingIT managed services company NetQuest was established in 1995. The small team specializes in IT managed services and IT strategy consulting.
Read moreSee All Locations (1)Towson, MD
1014 Cromwell Bridge Road
Towson, MD 212862 - 5
+1.410.823.6767
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UndisclosedUndisclosed2 - 9Columbia, MD
Services provided
40% IT Managed Services30% Custom Software Development30% CybersecurityIT managed services company Iconsulting Group, Inc. Is in Columbia, Maryland. The team offers IT managed services and Custom Software Development.
Read moreSee All Locations (1)Columbia, MD
5359 Five Fingers Way
Columbia, MD 210456 - 9
+1.410.707.3232
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UndisclosedUndisclosed2 - 9Ellicott City, MD
Services provided
40% IT Managed Services30% Cybersecurity30% IT Strategy ConsultingGRIMMER TECHNOLOGY AND OPERATIONS INC. Is an IT managed services company. The team offers IT managed services and Cybersecurity, and the agency is located in Ellicott City, Maryland.
Read moreSee All Locations (1)Ellicott City, MD
4662 DOWER DR
Ellicott City, MD 210432 - 5
+1.571.243.0899
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$10,000+$150 - $199 / hr50 - 249Arlington, VA
Services provided
20% IT Managed Services60% ECM Consulting and SI20% Custom Software DevelopmentSee all 12 projectsInnovative Discovery, a company specializing in IT Management and Managed IT Services, receives consistently positive feedback for its comprehensive and professional approach. Approximately 100% of reviewers highlight their expertise in information governance and project management, with clients appreciating their strategic guidance and effective communication. Both reviews express high satisfaction with no indicated areas for improvement.
Reviews mention Proactive
The sentiment regarding Integro's proactive approach is overwhelmingly positive. Clients noted their thorough communication and responsiveness, with one client highlighting that they received regular updates and assistance in navigating project challenges. Another client mentioned that Integro proactively ensured they were fully utilizing their tools and even facilitated connections with IBM's offering managers. Overall, clients appreciated Integro's commitment to keeping them informed and engaged throughout the project lifecycle.-
IT Managed Services for Insurance Company
5.0 Aug 30, 2019They are excellent in that regard. We communicated with them through email, and they were very proactive about keeping us abreast of any updates in the project and any issues that they were facing.
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IBM ECM Implementation for Shipping Company
5.0 Jul 7, 2017Integro took the time to determine what it was we were trying to get out of the project and gave suggestions when we weren’t reaching far enough. They’ve been extremely responsive and proactive. I’m not seeing any deficits.
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IBM ECM Work for Financial Services Corporation
4.5 Jul 29, 2016Everything was transparent and thorough. Integro let us know proactively how many hours we had left, were quick to return phone calls, and had a great staff.
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2 of 2 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Financial Institution
5.0 — Integro provides resources and strategies for a data cleanup operation for a financial institution. The project is ongoing. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Integro as providing excellent value for money, with several noting their professionalism and expertise. One client mentioned an investment of $100,000 for effective data management services, while another spent between $500,000 and $750,000, both expressing satisfaction with the results. A financial services manager highlighted Integro's thorough project management and proactive communication as significant strengths. Overall, the sentiment reflects a strong alignment of cost and value, with many clients recommending them for their high-quality service.Was this helpful?
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UndisclosedUndisclosed2 - 9Towson, MD
Services provided
35% IT Managed Services35% IT Strategy Consulting30% Corporate Training & CoachingSee all 1 projectsReasonable Tech Solutions Inc offers Managed IT Services, IT Support Services, and comprehensive IT Management, including security assessments and IT strategy plans. Their clients consistently highlight significant cost savings, enhanced operational compliance, and responsive support. Additionally, the company is praised for providing additional services without extra cost and aligning well with client values and budget constraints.
See All Locations (1)Towson, MD
101 East Chesapeake Avenue
Towson, MD 212862 - 5
+1.410.501.9257
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UndisclosedUndisclosed10 - 49Hanover, MD
Services provided
30% IT Managed Services40% Custom Software Development30% Application TestingSeeds of Genius Corporation is a software development firm. They were established in 2004, and their services include Custom Software Development and IT managed services.
Read moreSee All Locations (1)Hanover, MD
980 Mercantile Dr Ste L
Hanover, MD 210762 - 5
+1.443.276.6227
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UndisclosedUndisclosed10 - 49Catonsville, MD
Services provided
30% IT Managed Services40% Custom Software Development30% CybersecurityRadiant Infotech, LLC., a custom software development firm, is based in Catonsville, Maryland. They provide Custom Software Development and IT managed services and were established in 2008.
Read moreSee All Locations (1)Catonsville, MD
5523 Research Park Drive, Suite 130
Catonsville, MD 2122821 - 30
301.678.3638
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UndisclosedUndisclosed10 - 49Catonsville, MD
Services provided
30% IT Managed Services20% IT Staff Augmentation20% IT Strategy Consulting +3 services10% Corporate Training & Coaching10% Custom Software Development10% Low/No Code DevelopmentTsource, LLC is an IT managed services company. They are in Catonsville, Maryland. Their team provides IT managed services and IT strategy consulting.
Read moreSee All Locations (1)Catonsville, MD
5520 Research Park Drive, Suite 100
Catonsville, MD 212286 - 9
410-970-6669
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$1,000+$25 - $49 / hr50 - 249Catonsville, MD
Services provided
25% IT Managed Services25% Business Consulting25% Finance & Accounting Outsourcing (FAO) +1 service25% HR ConsultingSwift Staffing is a Finance & Accounting Outsourcing (FAO) company founded in 1989. The firm specializes in Finance & Accounting Outsourcing (FAO) and IT managed services.
Read moreSee All Locations (1)Catonsville, MD
405 Frederick Rd Suite 250
Catonsville, MD 2122831 - 40
+1.410.788.7011
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$1,000+$100 - $149 / hr50 - 249Bowie, MD
Services provided
50% IT Managed Services20% Cybersecurity10% IT Strategy Consulting +4 services7% Unified Communications Consulting & SI5% Call Center Services5% Cloud Consulting & SI3% IT Staff AugmentationEstablished in 2014, Reliant Management is an IT managed services company. The company specializes in IT managed services and Cybersecurity, and is midsize.
Read moreSee All Locations (3)Bowie, MD
16701 Melford Blvd Ste 400
Bowie, MD 2071576 - 100
4432948818
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$5,000+$100 - $149 / hr10 - 49Washington, DC
Services provided
50% IT Managed Services50% CybersecuritySee all 2 projectsIron Range Cyber is a cybersecurity company providing comprehensive services such as information security training, audit management, vulnerability scanning, and disaster recovery solutions. Reviews indicate a 100% positive feedback rate, with clients highlighting their timeliness, thoroughness, agility, and professionalism. Approximately 50% of reviewers mentioned their responsiveness as particularly impressive, describing Iron Range Cyber as a trusted partner rather than just a vendor.
Reviews mention Knowledgeable
Clients consistently highlight Iron Range Cyber's extensive knowledge in cybersecurity. One client noted their proactive approach, stating they were 'attentive' and provided 'automated updates throughout the day.' Additionally, the client appreciated their ability to respond agilely to needs, viewing them as a partner rather than just a vendor. Overall, feedback reflects a strong sentiment of professionalism and expertise, with one client specifically labeling them as 'knowledgeable and affordable.'-
Cybersecurity for Community College
5.0 Nov 22, 2021No. They have been proactive, professional, knowledgeable, and affordable.
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Industry Experience
Iron Range Cyber has demonstrated strong expertise in the education sector, particularly in community colleges, by addressing cybersecurity challenges through comprehensive services such as audits, intrusion detection, and incident management. Clients praised their thoroughness, timeliness, and proactive approach, enhancing institutional security. Overall, feedback highlights their agility and partnership mentality, making them a suitable candidate for educational institutions seeking robust cybersecurity solutions.
Read All ReviewsSelect Industry to see insights
EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Iron Range Cyber for their cost-effectiveness and value for money, noting that their services are both affordable and comprehensive. One client highlighted spending between $25,000 and $42,000 while achieving high performance standards in cybersecurity. Another emphasized their proactive and professional approach, stating they are seen as a partner rather than just a vendor. Overall, the sentiment reflects satisfaction with the investment made, aligning costs with the quality of service received.Was this helpful?
See All Locations (1)Washington, DC
1775 I St NW
Washington, DC 2000610 - 15
(202) 220-8845
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
30% IT Managed Services30% IT Strategy Consulting20% Application Management & Support +1 service20% Cloud Consulting & SICommunications Research & Technologies International is a small Baltimore, Maryland-based IT managed services company. The team focuses on IT managed services and IT strategy consulting.
Read moreSee All Locations (1)Baltimore, MD
112 N. Dallas Street
Baltimore, MD 212312 - 5
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UndisclosedUndisclosed2 - 9Columbia, MD
Services provided
30% IT Managed Services35% Cloud Consulting & SI35% CybersecurityCyberFirst Solutions, LLC is a cloud consulting & SI company. Located in Columbia, Maryland, their team focuses on cloud consulting & SI and Cybersecurity.
Read moreSee All Locations (1)Columbia, MD
5457 Twin Knolls Rd
Columbia, MD 2104510 - 15
+1.443.459.1948
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Undisclosed$100 - $149 / hr2 - 9Laurel, MD
Services provided
20% IT Managed Services45% Cloud Consulting & SI35% CybersecurityLaunched in 2018, HailBytes is a cloud consulting & SI company. The company offers cloud consulting & SI and Cybersecurity.
Read moreSee All Locations (1)Laurel, MD
9511 Queens Guard Court
Laurel, MD 207232 - 5
(732) 771-9995
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UndisclosedUndisclosed10 - 49Glen Burnie, MD
Services provided
25% IT Managed Services25% Business Consulting25% Corporate Training & Coaching +1 service25% HR ConsultingVeteran Solutions, Incorporated is a Corporate Training & Coaching company. They offer Corporate Training & Coaching and IT managed services and were founded in 2004.
Read moreSee All Locations (1)Glen Burnie, MD
810 Cromwell Park Dr., Suite Y
Glen Burnie, MD 210616 - 9
+1.301.599.5511
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$25,000+$150 - $199 / hr50 - 249Columbia, MD
Services provided
20% IT Managed Services50% Custom Software Development30% Cloud Consulting & SIRed Arch Solutions is a software development company. Their team is based in Columbia, Maryland and Herndon, Virginia. The agency specializes in Custom Software Development and cloud consulting &
Read moreSee All Locations (2)Columbia, MD
10215 Wincopin Circle, Ste. 200
Columbia, MD 2104421 - 30
443.539.0600
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$1,000+$25 - $49 / hr50 - 249Lutherville-Timonium, MD
Services provided
20% IT Managed Services20% Back Office Outsourcing20% Business Consulting +2 services20% Finance & Accounting Outsourcing (FAO)20% HR ConsultingJones Networking is a Back Office Outsourcing company. Located in Lutherville-Timonium, Maryland, the firm offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (1)Lutherville-Timonium, MD
1407 York Road, Suite 209
Lutherville-Timonium, MD 2109321 - 30
+1.443.279.4790
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UndisclosedUndisclosed50 - 249Columbia, MD
Services provided
20% IT Managed Services20% Custom Software Development20% Cybersecurity +2 services20% HR Consulting20% IT Staff AugmentationJASINT Consulting and Technologies, LLC is a software development company launched in 2007. The team provides Custom Software Development and IT managed services.
Read moreSee All Locations (1)Columbia, MD
9730 Patuxent Woods Dr. Suite 500
Columbia, MD 2104616 - 20
410.969.5573
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UndisclosedUndisclosed50 - 249Columbia, MD
Services provided
20% IT Managed Services60% Custom Software Development20% Content Writing ServicesCustom software development company Shield Consulting Solutions, Inc. Is headquartered in Columbia, Maryland. Their services include Custom Software Development and IT managed services.
Read moreSee All Locations (1)Columbia, MD
7067 Columbia Gateway Drive, Ste 240
Columbia, MD 210462 - 5
+1.410.489.6920
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 10 Baltimore IT MSPs
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$5,000+$150 - $199 / hr250 - 999Owings Mills, MD
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
75% IT Managed Services25% Other -
$1,000+< $25 / hr50 - 249Baltimore, MD
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+$150 - $199 / hr10 - 49Towson, MD
Ability to deliver
31.1/40.016.2/20 Reviews6.4/10 Clients & Experience8.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$100 - $149 / hr10 - 49Owings Mills, MD
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed10 - 49Owings Mills, MD
Ability to deliver
23.5/40.016.2/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
45% IT Managed Services55% Other -
$25,000+< $25 / hr250 - 999Ellicott City, MD
Ability to deliver
27.5/40.019.4/20 Reviews2.2/10 Clients & Experience6/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Ability to deliver
21.7/40.016.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services60% Other -
$250,000+$150 - $199 / hr50 - 249Baltimore, MD
Ability to deliver
27.5/40.014.6/20 Reviews6.7/10 Clients & Experience6.2/10 Market PresenceService focus
10% IT Managed Services90% Other -
UndisclosedUndisclosed50 - 249Cockeysville, MD
Ability to deliver
25.4/40.016.2/20 Reviews2.7/10 Clients & Experience6.5/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
18.3/40.013/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+Undisclosed1,000 - 9,999Louisville, KY
Ability to deliver
20/40.00/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+$150 - $199 / hr2 - 9Columbia, MD
Ability to deliver
22.5/40.016.2/20 Reviews0.6/10 Clients & Experience5.7/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$100 - $149 / hr50 - 249Baltimore, MD
Ability to deliver
8.6/40.00/20 Reviews3/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed250 - 999Glen Burnie, MD
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
30% IT Managed Services70% Other -
UndisclosedUndisclosed10 - 49Columbia, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$100 - $149 / hr10 - 49Ellicott City, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$150 - $199 / hr10 - 49Parkville, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Baltimore, MD
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% IT Managed Services60% Other -
UndisclosedUndisclosed10 - 49Essex, MD
Ability to deliver
10.1/40.00/20 Reviews3/10 Clients & Experience7.1/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$100 - $149 / hr10 - 49Baltimore, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% IT Managed Services55% Other -
UndisclosedUndisclosed10 - 49Millersville, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr10 - 49Baltimore, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
Undisclosed$150 - $199 / hr2 - 9Baltimore, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$150 - $199 / hr2 - 9Annapolis, MD
Ability to deliver
34.1/40.017.4/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+Undisclosed1,000 - 9,999Chattanooga, TN
Ability to deliver
29.5/40.018.4/20 Reviews2.4/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Managed Services60% Other
Baltimore IT Managed Services FAQs
- No written SLA for onsite response within the Baltimore–Washington corridor
- Limited cybersecurity practice despite proximity to Fort Meade and NSA talent
- One-size-fits-all pricing with no compliance tiers (e.g., HIPAA vs. CMMC)
- Lack of 24/7 support—many attacks occur outside business hours
- Overreliance on subcontractors without disclosing who actually manages your data
There is no promise that is worth turning a blind eye on any of these red flags. Ensure your business’ smooth operation by partnering with a credible and trustworthy team.
Baltimore MSPs know the Mid-Atlantic market, regional data-privacy regulations, and the infrastructure quirks of local fiber networks. Many employ engineers with clearances from nearby federal agencies, giving them advanced security credentials that remote providers can’t match.
For companies with offices across Maryland or in neighboring states, a Baltimore partner can reach your sites in under two hours, reducing travel costs and downtime. Plus, working in the same time zone—and often the same city—simplifies in-person quarterly business reviews and equipment swaps.
According to verified pricing data gathered by Clutch, most Baltimore-based MSPs charge anywhere from:
- $125 – $175 per user, per month for fully managed help-desk and endpoint support
- $150 – $200 per server, per month for 24/7 monitoring and patch management
- Project-based cloud migrations typically run $10,000 – $40,000, depending on data volume and compliance needs
These figures align with U.S. averages but often come at a 10–15% discount compared with New York or DC rates, thanks to Baltimore’s lower overhead. Don't sign any contract without reviewing the quote first; this is crucial to avoid unexpected or unnecessary costs.
Baltimore’s MSP ecosystem is diverse thanks to the many brands and businesses that breathe life into its economy. It's common to find specialists supporting verticals such as:
- Healthcare and Life Sciences (HIPAA / HITRUST)
- Government Contractors and Defense (CMMC, NIST 800-171)
- Financial Services and Fintech
- Manufacturing and Port Logistics
- Higher Education and Research Labs
- Professional Services (law, accounting, consulting)
- Define your scope—co-managed support, full outsourcing, or a specific project.
- Review Clutch profiles for certifications (SOC 2, ISO 27001, Microsoft Solutions Partner).
- Ask for local client references and onsite response-time SLAs.
- Compare tier-1 vs. tier-2 help-desk staffing to gauge expertise.
- Evaluate their roadmap planning: the best MSPs present 12- to 36-month tech strategies, not just ticket stats.
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