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Managed IT and Cloud Services

Ntiva offers IT services and support to businesses who are looking to use technology to help them grow, with a "security-first" mindset!

We're your go-to experts for making sure your IT environment is stable and secure, proactively managing and maintaining all of your systems with automated tools and processes, offering unlimited help desk and providing on-site support as needed.

  • Undisclosed
  • Undisclosed
  • 250 - 999
  • McLean, VA
  • Founded 2004

8 Locations

  • McLean , VA
  • Washington , DC
  • Lombard , IL
  • New York , NY
  • Colorado Springs , CO
  • Bethesda , MD
  • Westchester , IL
  • Chicago , IL
Total Reviews
18
Average Referral Rating
5.0 /5
Most Common Project Size

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    Ntiva, Inc. Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 4.9
    • Cost 4.9
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Expensive Services

      While clients are generally satisfied with the quality of service, some have noted that Ntiva, Inc.'s services can be expensive. This is a consideration for potential clients with budget constraints.

    • Long-Term Partnerships

      Several reviews highlight long-term partnerships with Ntiva, Inc., some spanning over a decade. This indicates sustained client satisfaction and trust in their services.

    • High ROI from IT Investments

      Ntiva, Inc. has helped clients achieve high returns on their IT investments, with one client reporting a 440% ROI. This demonstrates the tangible benefits of their services.

    • Specialized IT Services for Compliance

      Ntiva, Inc. has been effective in helping clients, especially in regulated industries, to meet compliance requirements. Their expertise in cybersecurity and documentation is highly valued.

    • Reliable and Responsive Support

      Clients have praised the reliability and responsiveness of Ntiva’s support team. They are available 24/7 and resolve issues promptly, often going above and beyond to ensure client satisfaction.

    • Smooth Onboarding and Integration

      Clients have highlighted the smooth onboarding and integration processes managed by Ntiva, Inc. They have been able to quickly set up systems like MS Azure and cloud infrastructure with minimal downtime.

    Ntiva, Inc. Reviews

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    Managed IT Services for Financial Services Company

    • IT Managed Services
    • $50,000 to $199,999
    • Jan. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They may not be really perfect, but you can tell they care a bunch."

    Aug 12, 2022
    CEO, Financial Services Company
    Troy Hawkins
    • Financial services
    • Chicago, Illinois
    • 51-200 Employees
    • Online Review 
    • Verified

    Ntiva, Inc. (formerly Middleground Technologies) provides managed IT services for a financial services company. They manage all IT services from tech support, maintenance, consulting, and cybersecurity and handle MS Azure as well.

    Managed IT Services for Apparel Screen Printing Company

    • IT Managed Services
    • $50,000 to $199,999
    • June 2014 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "They provide great customer service."

     

    Apr 18, 2022
    President, Marathon Sportswear
    Jim Piko
    • Consumer Products
    • Blue Island, Illinois
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Ntiva, Inc. is providing managed IT services to an apparel screen printing firm. The team is responsible for overseeing the client's hardware and software needs. They also provide on- and off-site IT support.

    24/7 IT Support for Business Supplies & Equipment Firm

    • IT Managed Services
    • $10,000 to $49,999
    • Apr. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "Ntiva, Inc. offers the best service in comparison to all the previous providers I've worked with."

    Mar 17, 2022
    IT Director, Iconex
    Scott Lerner
    • Manufacturing
    • Duluth, Georgia
    • 501-1,000 Employees
    • Online Review 
    • Verified

    For over three years, Ntiva, Inc acts as an outsourced IT support team for a business supplies and equipment firm. They manage the client's IT infrastructure, ensuring every component works well and is secure.

    Ongoing IT Support for Real Estate Company

    • IT Managed Services
    • $50,000 to $199,999
    • Jan. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their ability to handle IT-related issues on every level has impressed me the most."

    Mar 8, 2022
    IT Director, Mid-America Real Estate
    Joe Ciconte
    • Real estate
    • Chicago, Illinois
    • 201-500 Employees
    • Online Review 
    • Verified

    For over five years, Ntiva, Inc. acts as an outsourced IT support team for a real estate firm. They provide maintenance efforts, perform upgrades, and conduct troubleshooting for the client's IT infrastructure.

    IT Solutions for Personal Injury Law Firm

    • IT Managed Services
    • $10,000 to $49,999
    • Jan. 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They provide personalized service."

    Aug 20, 2020
    Owner, Trauma Lawyers
    Katherine Cardenas
    • Legal
    • Chicago, Illinois
    • 1-10 Employees
    • Phone Interview 
    • Verified

    A law firm engaged Ntiva, Inc. (formerly Middleground Technologies) to resolve technical challenges. Following an assessment, they purchased and implemented new hardware and established a network. They continue to provide support.

    Managed IT Services for Digital Marketing Agency

    • IT Managed Services
    • $50,000 to $199,999
    • Jan. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are reliable and smart partners to have to grow and scale a business."

    Aug 15, 2020
    Founder, Digital Marketing Agency
    Anonymous
    • Advertising & marketing
    • Chicago, Illinois
    • 11-50 Employees
    • Online Review 
    • Verified

    Ntiva, Inc. (formerly Middleground Technologies) provided managed IT services for a digital marketing agency. The team provided equipment and cybersecurity advisory services.

    Managed IT Services for Law Firm

    • IT Managed Services
    • Confidential
    • Jan. 2012 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They have integrity and provide exceptional service.”

    Apr 2, 2020
    Legal Assistant, Touhy, Touhy, & Buehler, LLP
    Christine Bellario
    • Legal
    • Chicago, Illinois
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Ntiva, Inc. (formerly Middleground Technologies) provides ongoing IT support and maintenance for a law firm. Their responsibilities include everything from resolving issues, to providing advice and supporting presentations.

    Managed IT Services & Cloud Server Setup for Fast-food Chain

    • IT Managed Services
    • $50,000 to $199,999
    • Jan. - June 2019
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They put you first, listen, and help. I've never seen a company that is really that compassionate."

    Dec 21, 2019
    Owner, Dairy Queen
    RJ Joshi
    • Retail
    • Chicago, Illinois
    • 51-200 Employees
    • Online Review 
    • Verified

    Ntiva, Inc. (formerly Middleground Technologies) managed a fast-food chain's IT needs on a monthly basis. Their main projects included setting up a new cloud infrastructure, upgrading workstations, and adding security measures.

    IT Services for Glass Design Company

    • Other IT Consulting and SI
    • $10,000 to $49,999
    • Oct. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Once Ntiva, Inc. (formerly Middleground Technologies) got everything up and running, it was smooth sailing."

    Nov 8, 2019
    Controller, Glass Designers Inc.
    Max Jones
    • Real estate
    • Chicago, Illinois
    • 11-50 Employees
    • Phone Interview 
    • Verified

    After cleaning up for another IT company, Ntiva, Inc. (formerly Middleground Technologies) performs IT services and maintenance. They maintain the server and network while assisting with the help desk and telephone service.

    IT Implementation for Heating & AC Rep

    • Other IT Consulting and SI
    • $10,000 to $49,999
    • November 2019
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They’re usually very responsive, particularly in emergency situations.”

    Nov 5, 2019
    Sales Associate, Mechanical Solutions Company
    Anonymous
    • Construction
    • Chicago, Illinois
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Ntiva, Inc. (formerly Middleground Technologies) implemented a new network for a growing business. Since the initial project, they provide ongoing maintenance and security, offer emergency support, and advise on equipment needs.

    Locations (8)

    301 - 400

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