Cybersecurity IT Managed Services
Application Security
+9
$1,000,000 to $9,999,999
May 2006 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"NewPush is highly responsive and proactive!"

Aug 30, 2024

Sr. Project Manager, IT, Regional Transportation District

Eric Farrington

Other industries
Denver, Colorado
1,001-5,000 Employees
Online Review
Verified

NewPush provides IT-managed services for a transit agency. The team offers web hosting, managed PCI DSS compliance services, and cybersecurity support using Cloudflare and Crowdstrike.

Thanks to NewPush's efforts, the client has seen PCI DSS compliance controls, web app and API protection, and satisfactory hosting uptime. The team is responsive, consistently delivers timely items, and proactively reports issues. They demonstrate a genuine interest in their customer's needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sr. Project Manager, IT of Regional Transportation District

Describe what your company does in a single sentence.

We are a transit agency, providing bus and rail service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NewPush to accomplish?

Secure website and API hosting
Smart card fare collection system hosting
Ticket vending machine backend system hosting
CloudFlare protection of all RTD owned assets

SOLUTION

How did you find NewPush?

NewPush was already under contract with RTD and well regarded before I started working at RTD.

Why did you select NewPush over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from NewPush were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NewPush has performed a number of services for RTD, starting with:

webhosting
adding hosting and managed services for systems requiring Payment Card Industry (PCI) compliance
additional cybersecurity support with Cloudflare and Crowdstrike.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hosting Uptime. Managed hosting (updates, troubleshooting, etc.). Worked collaboratively with RTD to achieve PCI compliance for hosting and managed services for fare collection servers. Provided managed services for Cloudflare and Crowdstrike.
PCI compliance controls
Web application and API protection controls

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NewPush is one of the most responsive vendors in my experience. They are consistently on time or early, NewPush proactively brings up issues that could become a problem so that we can address them before they become problems. All issues brought up with NewPush have been resolved.

What was your primary form of communication with NewPush?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

NewPush is highly responsive and proactive! They care deeply about doing the right thing for their customers.

Are there any areas for improvement or something NewPush could have done differently?

I don't have any improvements that I can think of to recommend.

RATINGS

5.0

"I have been consistently impressed and pleased with NewPush's professionalism."

NewPush

Managed Security Services

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NewPush Reviews

Cybersecurity & IT-Managed Services for Transit Agency

BACKGROUND

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RESULTS & FEEDBACK

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Locations (4)

NewPush

Managed Security Services

4 Locations

Services

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NewPush Reviews

Cybersecurity & IT-Managed Services for Transit Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Location

Locations (4)

Contact

Connections