Managed IT Services - Desktop Packages
Help Desk Tier 1 Support
On-site and Tier 2 Support
Emergency Afterhours Support
Maintenance
Desktop Reports & Maintenance
File & Folder Permission Changes
Password Administration
Software Installation and Removal
Desktop Optimization and Management
Virus and Malware Removal
Client Antivirus Software Management
Microsoft Critical Updates
|
Features |
Small
50
/ Month
Good entry level package with great protection
|
Medium
100
/ Month
Most common package for most businesses.
|
Large
125
/ Month
Enterprise packages for most features
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Help Desk Tier 1 Support |
0
|
30 MIN
|
1 HR
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On-site and Tier 2 Support |
–
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Emergency After Hours Support |
–
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Desktop Reports & Maintenance |
–
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File & Folder Permission Changes |
–
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Password Administration |
–
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Software Installation and Removal |
–
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Desktop Optimization and Management |
–
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Virus and Malware Removal |
–
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Client Antivirus Software Management |
–
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Microsoft Critical Patch Updates |
–
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SentinelOne Ransomware Removal and Warranty |
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Webroot Virus Definition and Updates |
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Remote Workforce |
–
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Dedicated Customer Success Manager |
–
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IT Provisioning & Procurement |
–
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Vendor Liaison |
–
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50
/ Month
Compare TIERS
Help Desk Tier 1 Support
On-site and Tier 2 Support
Emergency Afterhours Support
Maintenance
Desktop Reports & Maintenance
File & Folder Permission Changes
Password Administration
Software Installation and Removal
Desktop Optimization and Management
Virus and Malware Removal
Client Antivirus Software Management
Microsoft Critical Updates
- Help Desk Tier 1 Support : 0
- SentinelOne Ransomware Removal and Warranty
- Webroot Virus Definition and Updates
100
/ Month
Compare TIERS
Help Desk Tier 1 Support
On-site and Tier 2 Support
Emergency Afterhours Support
Maintenance
Desktop Reports & Maintenance
File & Folder Permission Changes
Password Administration
Software Installation and Removal
Desktop Optimization and Management
Virus and Malware Removal
Client Antivirus Software Management
Microsoft Critical Updates
- Help Desk Tier 1 Support : 30 MIN
- On-site and Tier 2 Support
- Emergency After Hours Support
- Desktop Reports & Maintenance
- File & Folder Permission Changes
125
/ Month
Compare TIERS
Help Desk Tier 1 Support
On-site and Tier 2 Support
Emergency Afterhours Support
Maintenance
Desktop Reports & Maintenance
File & Folder Permission Changes
Password Administration
Software Installation and Removal
Desktop Optimization and Management
Virus and Malware Removal
Client Antivirus Software Management
Microsoft Critical Updates
- Help Desk Tier 1 Support : 1 HR
- On-site and Tier 2 Support
- Emergency After Hours Support
- Desktop Reports & Maintenance
- File & Folder Permission Changes
Examples
