SADOS MSP Inc. Packages
Basic VerifiedFrederick, MD
View Full ProfileManaged IT Services - Desktop Packages
Help Desk Tier 1 Support On-site and Tier 2 Support Emergency Afterhours Support Maintenance Desktop Reports & Maintenance File & Folder Permission Changes Password Administration Software Installation and Removal Desktop Optimization and Management Virus and Malware Removal Client Antivirus Software Management Microsoft Critical Updates
| Features |
Small $50 /moGood entry level package with great protection |
Medium $100 /moMost common package for most businesses. |
Large $125 /moEnterprise packages for most features |
|---|---|---|---|
|
Help Desk Tier 1 Support |
0 |
30 MIN |
1 HR |
|
On-site and Tier 2 Support |
– |
||
|
Emergency After Hours Support |
– |
||
|
Desktop Reports & Maintenance |
– |
||
|
File & Folder Permission Changes |
– |
||
|
Password Administration |
– |
||
|
Software Installation and Removal |
– |
||
|
Desktop Optimization and Management |
– |
||
|
Virus and Malware Removal |
– |
||
|
Client Antivirus Software Management |
– |
||
|
Microsoft Critical Patch Updates |
– |
||
|
SentinelOne Ransomware Removal and Warranty |
|||
|
Webroot Virus Definition and Updates |
|||
|
Remote Workforce |
– |
||
|
Dedicated Customer Success Manager |
– |
||
|
IT Provisioning & Procurement |
– |
||
|
Vendor Liaison |
– |
|
Small $50 /moGood entry level package with great protection |
|
|---|---|
|
Help Desk Tier 1 Support |
0 |
|
On-site and Tier 2 Support |
– |
|
Emergency After Hours Support |
– |
|
Desktop Reports & Maintenance |
– |
|
File & Folder Permission Changes |
– |
|
Password Administration |
– |
|
Software Installation and Removal |
– |
|
Desktop Optimization and Management |
– |
|
Virus and Malware Removal |
– |
|
Client Antivirus Software Management |
– |
|
Microsoft Critical Patch Updates |
– |
|
SentinelOne Ransomware Removal and Warranty |
|
|
Webroot Virus Definition and Updates |
|
|
Remote Workforce |
– |
|
Dedicated Customer Success Manager |
– |
|
IT Provisioning & Procurement |
– |
|
Vendor Liaison |
– |
|
Medium $100 /moMost common package for most businesses. |
|
|---|---|
|
Help Desk Tier 1 Support |
30 MIN |
|
On-site and Tier 2 Support |
|
|
Emergency After Hours Support |
|
|
Desktop Reports & Maintenance |
|
|
File & Folder Permission Changes |
|
|
Password Administration |
|
|
Software Installation and Removal |
|
|
Desktop Optimization and Management |
|
|
Virus and Malware Removal |
|
|
Client Antivirus Software Management |
|
|
Microsoft Critical Patch Updates |
|
|
SentinelOne Ransomware Removal and Warranty |
|
|
Webroot Virus Definition and Updates |
|
|
Remote Workforce |
|
|
Dedicated Customer Success Manager |
|
|
IT Provisioning & Procurement |
|
|
Vendor Liaison |
|
|
Large $125 /moEnterprise packages for most features |
|
|---|---|
|
Help Desk Tier 1 Support |
1 HR |
|
On-site and Tier 2 Support |
|
|
Emergency After Hours Support |
|
|
Desktop Reports & Maintenance |
|
|
File & Folder Permission Changes |
|
|
Password Administration |
|
|
Software Installation and Removal |
|
|
Desktop Optimization and Management |
|
|
Virus and Malware Removal |
|
|
Client Antivirus Software Management |
|
|
Microsoft Critical Patch Updates |
|
|
SentinelOne Ransomware Removal and Warranty |
|
|
Webroot Virus Definition and Updates |
|
|
Remote Workforce |
|
|
Dedicated Customer Success Manager |
|
|
IT Provisioning & Procurement |
|
|
Vendor Liaison |
|
Examples