What evidence can you share that demonstrates the impact of the engagement?
YK: We’re happy with the overall experience, and with the results so far. We were so successful after the first stage, that we moved to the next one, and we’re currently entering the third. I’ve worked in this business for 35 years, and, if I don’t receive the results I’m expecting from one outsourcer, I’ll move on to the next. Choosing Atmosphere for a third time without even looking into others confirms that the success rate with them has been 100%.
SC: Their work is absolutely robust, and the architecture is everything. The project was well executed, and the development was well planned. They performed unit and system testing, which they did a fantastic job on.
How did Atmosphere Apps perform from a project management standpoint?
YK: We managed the project, so it was a matter of them becoming our team, with their resources integrated into it. They were definitely team players and they did exactly what was needed. The small amount of project management required on their side was done very well by Eric.
We were in touch on a daily basis: whenever we needed him, and he was there to help and support, although we have some time and geographical differences. There was never where we had to wait for them. They were available, responsive, and very collaborative. We used Google Hangouts for daily discussions, during which we made sure that we were on track.
SC: We wrote our own Microsoft Project plans, but we didn’t go to that level of sharing with Atmosphere. We just used a Git repository to manage the code, we kept our own lists, and we discussed it daily.
What did you find most impressive about them?
YK: If I choose a company three times, that is a testament to their abilities.
SC: There will be a fourth and fifth time because so far, they’ve delivered exactly what we’ve needed them to. They provide the right solution to the right level of quality, at the right price. I’ve worked with many outsourcers, and I know a few other good ones, but Atmosphere definitely receives an A++ from me.
Are there any areas they could improve?
SC: I can’t think of anything for them to change. We’ve used other companies for other parts of the project and none of them are still working for us. Atmosphere kept their promises and achieved the best result.
Do you have any advice for future clients of theirs?
YK: Clients need to hire Atmosphere and experience their services for themselves. They’re very easy to handle, so there’s no magic trick for me to explain. It was straightforward, with daily communication, but not too much, because it wasn’t needed.
Clients should give the team the right tools, and not block them in any way. If access to a platform is provided in time, then everything will run smoothly.