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Specializing In IT Services in Boston

First Class Networks was founded with the vision to provide a higher quality of IT service and support. Our unique approach to supporting our clients results in a more engaging, responsive, and accommodating relationship. Our personalized attention to each client allows us to transition from being just another IT vendor to becoming a valuable resource and trusted adviser.

  • Min project size
    $1,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    2 - 9
  • Locations
    Woburn, MA
  • Year founded
    Founded 2014
  • Languages
  • Timezones

1 Language that we service

  • English

1 Timezone that we service

EST
Eastern Standard Time (EST)

1 Locations

  • Woburn , MA
No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    First Class Networks offers competitive pricing and high value for cost, with clients noting their adaptability and excellent customer service. One client invested over $200,000, indicating significant project scale, while others appreciated the budget-friendly options available.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 4 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    First Class Networks Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 4.9
    • Cost 4.8
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • Reliable and Timely Deliveries

      Multiple reviews commend First Class Networks for their punctuality and reliability in delivering projects. They consistently meet deadlines and maintain a high standard of service, which reassures clients of their dependability.

    • No Areas for Improvement Mentioned

      Across several reviews, clients did not identify any areas where First Class Networks needed improvement, indicating a high level of satisfaction with their services and outcomes.

    • Knowledgeable and Skilled Team

      The team at First Class Networks is recognized for their expertise and knowledge in IT services. Clients express satisfaction with the technical competence and problem-solving abilities of the staff, which enhances their trust in the company.

    • Long-Term Client Relationships

      First Class Networks maintains long-term partnerships with clients, some spanning over several years. This longevity is attributed to their consistent service quality and client-centric approach.

    • Strong Cultural Fit

      Clients consistently highlight First Class Networks' great cultural alignment. Their approach resonates well with client companies, fostering a strong working relationship and mutual understanding. This cultural fit is often a deciding factor for clients choosing their services.

    First Class Networks Reviews

    Submit A Review
    All Filters

    IT Support for Golf Club

    • BI & Big Data Consulting & SI IT Managed Services Other IT Consulting and SI
    • $10,000 to $49,999
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The entire team seems to be vested in a great outcome and strive to achieve the best solution that works for us."

    Controller, Winchester Country Club
    Dave Soares
    • Hospitality & leisure
    • Winchester, Massachusetts
    • 51-200 Employees
    • Online Review 
    • Verified

    First Class Networks works as a golf club's IT team. So far, they have upgraded their entire computer systems and updated the client's server closet and switches.

    Managed IT Services for Marketing & Advertising Agency

    • IT Managed Services
    • $200,000 to $999,999
    • June 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "They’re like our partners; they really look out for our success as an organization."

    Founder & Senior Partner, Zozimus Agency
    Nick Lowe
    • Advertising & marketing
    • Boston, Massachusetts
    • 51-200 Employees
    • Phone Interview 
    • Verified

    First Class Networks provides managed IT services for an advertising agency. They manage and maintain software systems, procure hardware, and ensure the security of the client’s entire IT infrastructure.

    Managed IT Services for Corrosion Solutions Company

    • Cybersecurity IT Managed Services Unified Communications Consulting & SI
    • Confidential
    • Oct. 2024 - Jan. 2025
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were very informative and communicative through the whole transition."

    HR Manager, Corrosion Solutions Company
    Anonymous
    • Other Industry
    • North Hampton, New Hampshire
    • 11-50 Employees
    • Online Review 
    • Verified

    First Class Networks provided managed IT services for a corrosion solutions company. The team helped the client transition from their previous MSP and provided IT support and cybersecurity services.

    System Dev & Software Integration for General Contractor

    • IT Managed Services
    • Confidential
    • June 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "First Class Networks has great people and provides timely services."

    Principal, Knox Building Co
    Phil Ruggiero
    • Construction
    • Belmont, Massachusetts
    • 1-10 Employees
    • Online Review 
    • Verified

    First Class Networks has been hired by a general contractor to build their system. The team is responsible for setting up the client's network and integrating their project management software.

    Cybersecurity & IT Managed Services for Architecture Firm

    • Cybersecurity Digital Asset Management IT Managed Services
    • $50,000 to $199,999
    • Oct. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.0
    "We really enjoyed working with each of their team members."
    Principal, Paul Lukez Architecture
    Paul Lukez
    • Construction
    • Somerville, Massachusetts
    • 11-50 Employees
    • Online Review 
    • Verified

    First Class Networks provided managed IT support for an architecture firm. Their work involved resolving IT issues and monitoring and managing the client's IT and cybersecurity efforts.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    6
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    January 24, 2025
    Business Entity
    Business Entity Name The Computer Cafe, Inc.
    Source Massachusetts Secretary of State
    Jurisdiction of Formation Massachusetts
    Date of Formation November 18, 1996
    Status Active
    Last Updated March 28, 2023
    ID 043335938
    Credit Report Results
    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated April 21, 2023
    Learn More About The Clutch Verification Process

    Locations (1)

    2 - 9

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